Technical support technician jobs in Manteca, CA

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

AT LEAST 6 MONTHS* Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting. This contractor must be able to work independently, manage multiple tasks, and follow established IT processes. ESSENTIAL JOB DUTIES: Technical Skills Hardware & System Support Windows 10/11 troubleshooting Laptop and desktop hardware diagnostics & repair Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required) Basic understanding of Active Directory (password resets, account unlocks, group membership checks) Software & Tools Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus) Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment Operational Skills Ability to handle multiple tickets simultaneously without dropping assigned tasks Comfortable communicating with all levels of the organization, including executives Ability to ask clarifying questions when needed and follow standard procedures Strong documentation habits-notes in tickets, steps taken, and resolutions Must be able to work on-site at Modesto headquarters Key Responsibilities Serve as technician handling daily assigned service desk tickets Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable) Provide support for conference rooms, Surface Hubs, and audio/video equipment Perform basic user account support (password resets, MFA troubleshooting, access issues) Assist with routine IT tasks such as: Updating machines Running Windows updates Tracking and maintaining asset inventory Supporting new-hire setups as needed Escalate issues appropriately to senior staff when out of scope Nice-to-Have (Not Required) Intune / Autopilot experience Familiarity with managing laptops in bulk (refresh cycles) Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices) Experience with conference room technology Requirements and Qualifications: 4-6 years in an IT support or help desk role Ability to operate independently (we cannot train from scratch) Candidate must be reliable, proactive, and comfortable in a fast-paced environment Professional and respectful communication Follows procedures and does not deviate from process without approval Takes responsibility for work (no blame-shifting) Team-oriented mindset Ability to prioritize tasks correctly Strong problem-solving without relying heavily on escalation EDUCATION AND/OR CERTIFICATIONS DESIRED: Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings Experience with Active Directory, device management, and user lifecycle administration Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise Ability to document and present solutions clearly and concisely Valid driver's license and ability to travel between supported local locations as needed A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements. TESTING REQUIREMENTS: Candidates will participate in assessments that are specific to position skillset needs. Culture Index Survey

Duration: 6-month contract, potential to extend or convert Pay Rate: $30.55-32.00/hr Must Haves Strong experience with Office 365 apps Advanced troubleshooting skills 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system Experience with Microsoft Office Suite Highly motivated Positive attitude Understanding of SSH, Ping, Two-factor authentication, SSO, geo-blocking Overview An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law .

Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you'll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. You'll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system. Key Responsibilities: Work within the IT team on a Window 11 migration. Provide technical support to users via phone, email, or in-person. Diagnose and troubleshoot hardware, software, and network issues. Document issues and resolutions in a ticketing system. Perform routine system maintenance and updates. Install, configure, and maintain operating systems, applications, and updates. Offer basic training and guidance to users on software and hardware. Collaborate with the IT team to resolve complex issues and improve processes. Perform other duties as assigned. Requirements: 1+ years of hands on IT Support experience Associate degree, specialized certification, or equivalent training Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android). Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems. Basic understanding of networking and troubleshooting. Having gone through a Windows 11 upgrade/migration a major plus

Site Support Specialist - VIP Support (Windows & Mac) Fulltime Key Responsibilities • Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals. • Troubleshoot and resolve hardware and software issues for Windows and mac OS systems. • Install, configure, and maintain operating systems and applications. • Manage user accounts, permissions, and access in Active Directory and other systems. • Support network connectivity issues (LAN/Wi-Fi). • Coordinate with remote teams for escalations and advanced troubleshooting. • Maintain inventory of IT assets and ensure compliance with company policies. • Document incidents and resolutions in ticketing systems. o Support IT projects such as system upgrades, migrations, and rollouts. Required Skills • Strong knowledge of Windows OS (Windows 10/11) and mac OS. • Experience with Microsoft Office Suite and common business applications. • Familiarity with Active Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP). • Ability to diagnose and resolve hardware issues (desktops, laptops, printers). • Knowledge of remote support tools and ticketing systems. • Excellent communication and customer service skills. • Ability to work independently and manage multiple tasks. Soft Skills: • Strong communication and customer service skills. • Ability to work independently and manage multiple tasks. • Analytical thinking and problem-solving abilities. • Willingness to travel between office locations if required. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!

Our enterprise-level client is seeking to add an IT Support Engineer to the team in Fremont, CA. Please see below for full details- Job Notes: -- 6+ month contract / extensions possible but are not guaranteed. -- Onsite in Freemont, CA 94538 -- Drug & Background required Pay Rate = $32 W2 per hour plus benefits Specifics from the client: Interact with users to understand and document all IT issues. Install and maintain computer systems and peripherals in accordance with established standards and guidelines. Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members. Assist with the planning and implementation of IT projects across multiple sites. Provide first-level IT support for business users Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions. Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software. Open service requests and manage warranty repairs with hardware vendors. Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery. Key Responsibilities: Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities Reimage and deploy PCs as part of refresh or break/fix processes Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals Support users with Office 365 applications and Windows OS issues Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools Collaborate remotely with team members across other locations to resolve complex issues Perform basic hands-and-feet network support: check switch power status, create console sessions as directed Ensure timely and professional communication with end users and team leads Technical Environment & Minimum Requirements: Strong experience supporting Windows desktop environments Proven hands-on experience with Office 365 at the deskside level Basic knowledge of device imaging, reimaging, and PC deployment best practices Excellent problem-solving and customer service skills Nice to Have: Experience using ServiceNow or similar ticketing systems Familiarity with Windows Autopilot deployments Hands-and-feet network support (switch checks, console sessions) Certifications: Certifications such as A+, MCP, or ITIL are a plus but not required Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

**Therma, a Legence company** For over 50 years, Therma (************************ has continued to redefine the mechanical construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious approach. Today, the firm employs more than 1,100 people in 3 regional offices, and its clients represent a diverse range of market sectors, including Biopharmaceutical, Education, Healthcare, Food & Beverage, Commercial, Industrial and Data Center facilities. Our culture is open, innovative, collaborative, and fun - all reflected in recognition of Therma as a #1 Best Place to Work on multiple occasions. We create an environment that empowers & challenges employees, giving them the greatest opportunity to succeed. **Position Overview** Our IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the IT Support Specialist is to provide first-line support for all staff. The IT Support Specialist is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. Service Desk staff work in a dynamic, fast-paced environment which provides services over the phone, through email, phone, in person (for walk-in customers) and self-service. This position will be based out of the San Jose Region supporting various San Jose offices. **Role & Responsibilities:** - Be the onsite local presence of IT for our customers, aiding and resolution to issues in a prompt, courteous, and empathetic manner. - Work with in-house staff as well as outsourced service and hardware vendors on technical support issues to ensure minimal downtime and disruption. - Provide support for users in the operation of a range of hardware including printers, scanners, and other external peripherals. - Assist in maintaining, updating, inventorying, and troubleshooting (both onsite and remotely) approximately TBD devices, including servers, desktop computers, laptops, and mobile devices. - Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. - Assist all our users with any logged IT-related incident when called upon. - Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. - Accurately record, update, and document requests using the IT service desk system (ServiceNow). - Install and configure new IT equipment and accurately keep track of asset lifecycle from assignment to repair, to refresh, to recovery. - Resolve incidents and upgrade different types of software and hardware including printers, copiers, and scanners. - Create temporary user accounts and reset passwords ensuring that the correct permissions and data security are applied. - Maintain a first-class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner. - Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. - Be a highly motivated team player with the skills and ability to manage changing priorities. - Be willing to attend internal training as necessary to keep up to date with the latest technology and internal system processes. - Other duties as assigned **Qualifications / Requirements:** - Associate's degree in Information Technology or equivalent experience. - 3+ years of experience within the information technology field, including but not limited to PC and mobile device support. - Experience with the following technologies: - Dell Desktops and Laptops - Microsoft Active Directory and Azure, O365, Teams, Office, Exchange Online, SharePoint - Apple and Android Tablets and Phones - Problem-solving skills and the ability to troubleshoot IT issues. - Verbal and written communication skills. - Ability to work independently and as part of a team. - Willingness to learn and adapt to new technologies and processes. - Customer-focused attitude with a commitment to providing high-quality service. - Experience with mobile device encryption implementation and management is preferred. - Experience with IP security camera and video recording server management is preferred Compensation: $25-$40, depending on experience We are unable to provide immigration sponsorship for this position. \#LI-JS1 #LI-Onsite **About Legence** Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **Benefits Overview** **Time Off Benefits:** Paid sick leave **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Hourly** **Education Level** **Bachelor's Degree** **Hiring Min Rate** **25 USD** **Hiring Max Rate** **40 USD**

101VOICE is a California-based hosted VoIP and Unified Communications service provider with a 15+ year track record of innovation, reliability, and white-glove customer service. Our platform is trusted by educational institutions, municipalities, and enterprise customers across the state. We're seeking a technically skilled and customer-focused team member to join our growing support team. Job Description As a Technical Support Specialist , you'll play a key role in provisioning and programming VoIP phones, supporting customers on our UCaaS platform, and assisting in the successful setup of 101VOICE systems. You will work closely with our onboarding, engineering, and support teams to deliver high-quality service and ensure smooth deployments and ongoing support for our clients. Key Responsibilities Configure and program VoIP phones (Poly, Yealink, Cisco, etc.) for deployment. Support and troubleshoot customer issues on the 101VOICE UCaaS platform, including softphones, voicemail, call flows, auto-attendants, etc. Assist in system setups, cutovers, porting, and onboarding of new clients. Provide tier-1 and tier-2 technical support via phone, email, and ticketing system. Monitor system performance and assist in diagnosing issues related to connectivity, call quality, and configuration. Document customer interactions, system configurations, and issue resolutions clearly in internal systems. Train customers on phone use and portal features as needed. Work collaboratively with NOC and engineering teams on escalated issues and service improvements. Maintain and update device firmware, templates, and configurations. Occasionally travel to customer sites for large deployments or escalations (if local). Qualifications 1-3 years of experience in technical support, preferably in VoIP or telecommunications. Familiarity with SIP protocols, VoIP phone provisioning, and hosted PBX systems. Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar). Strong troubleshooting skills and a customer-first attitude. Experience with DHCP, VLANs, NAT/firewall configuration, and networking basics. Ability to work in a fast-paced environment, managing multiple tickets and projects simultaneously. Excellent verbal and written communication skills. Detail-oriented and well-organized with strong documentation habits. Additional Information All your information will be kept confidential according to EEO guidelines.

101VOICE is a California-based hosted VoIP and Unified Communications service provider with a 15+ year track record of innovation, reliability, and white-glove customer service. Our platform is trusted by educational institutions, municipalities, and enterprise customers across the state. We're seeking a technically skilled and customer-focused team member to join our growing support team. Job Description As a Technical Support Specialist, you'll play a key role in provisioning and programming VoIP phones, supporting customers on our UCaaS platform, and assisting in the successful setup of 101VOICE systems. You will work closely with our onboarding, engineering, and support teams to deliver high-quality service and ensure smooth deployments and ongoing support for our clients. Key Responsibilities Configure and program VoIP phones (Poly, Yealink, Cisco, etc.) for deployment. Support and troubleshoot customer issues on the 101VOICE UCaaS platform, including softphones, voicemail, call flows, auto-attendants, etc. Assist in system setups, cutovers, porting, and onboarding of new clients. Provide tier-1 and tier-2 technical support via phone, email, and ticketing system. Monitor system performance and assist in diagnosing issues related to connectivity, call quality, and configuration. Document customer interactions, system configurations, and issue resolutions clearly in internal systems. Train customers on phone use and portal features as needed. Work collaboratively with NOC and engineering teams on escalated issues and service improvements. Maintain and update device firmware, templates, and configurations. Occasionally travel to customer sites for large deployments or escalations (if local). Qualifications 1-3 years of experience in technical support, preferably in VoIP or telecommunications. Familiarity with SIP protocols, VoIP phone provisioning, and hosted PBX systems. Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar). Strong troubleshooting skills and a customer-first attitude. Experience with DHCP, VLANs, NAT/firewall configuration, and networking basics. Ability to work in a fast-paced environment, managing multiple tickets and projects simultaneously. Excellent verbal and written communication skills. Detail-oriented and well-organized with strong documentation habits. Additional Information All your information will be kept confidential according to EEO guidelines.

is $43 per hour to $48 per hour depending on experience. is required to be on-site, Monday through Friday. * * Applicants must be eligible to work in the United States without visa sponsorship now or in the future* Tutor Perini Corporation is seeking a IT Technician to join our office in San Jose, CA. About Tutor Perini Corporation Extraordinary Projects, Exceptional Performance Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success. Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines. From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide. Extraordinary Projects Need Exceptional Talent The IT Technician will play a key role in supporting IT operations for our Menlo Park region and surrounding job sites. This position requires a proactive problem solver with a strong background in Microsoft 365 administration, endpoint support, and automation through PowerShell scripting. The ideal candidate will also have experience using Dell SupportAssist to manage and maintain the end-user computing fleet efficiently. Responsibilities * Provide on-site and remote technical support to end-users across the Menlo Park office and regional job sites. * Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications. * Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem. * Develop and deploy PowerShell scripts to automate and streamline day-to-day IT tasks. * Utilize Dell SupportAssist for device management, monitoring, and diagnostics across the end-user fleet. * Create and maintain reports and dashboards for IT asset tracking and lifecycle management. * Assist in setting up new job sites, including network connectivity and end-user onboarding. * Maintain accurate and detailed documentation of IT assets, configurations, and support activities. * Collaborate with IT leadership to improve service delivery, asset visibility, and operational efficiency. * Stay current with evolving Microsoft technologies and IT best practices. Requirements * Proven experience as an IT Technician or in a similar technical support role. * 2+ years of experience required. * High School Diploma or GED required. * Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting. * Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required. * Hands-on experience using PowerShell to automate IT tasks and manage Windows environments. * Experience with Dell SupportAssist for device diagnostics, updates, and lifecycle management. * Strong problem-solving, analytical, and communication skills. * Highly organized with excellent attention to detail and the ability to manage multiple priorities. * Team-oriented but capable of working independently in a fast-paced, construction-driven environment. * Willingness to travel occasionally to regional job sites as needed. Equal Opportunity Employer

Job Description: The Information Technology Technician II serves as a primary point of contact between Naprotek Business and Operations teams for IT related requests, incident resolution, and system support. This position is responsible for installing, configuring, troubleshooting, and maintaining hardware, software, and network systems to ensure stable and secure IT operations. The role includes documentation, collaboration with other IT team members, and proactive contributions toward improving operational efficiency. Key Duties and Responsibilities: Install, configure, monitor, and maintain Information Technology equipment, systems, and services. Support IT security initiatives by maintaining compliance with organizational and regulatory security standards and policies. Coordinate, implement, and document changes to IT systems following established change management processes. Respond to user service requests, incidents, and reports; document, troubleshoot, and resolve issues promptly. Collaborate with business units to understand operational needs and propose appropriate technical solutions. Provide timely and professional technical support to end users. Perform routine to moderately complex problem analysis, identifying root causes and implementing corrective actions. Maintain accurate documentation for configurations, system changes, and support activities. Administer user accounts, permissions, and access controls in alignment with security policies. Research and learn new technologies; provide recommendations for improvements or optimizations. Participate in scheduled maintenance windows or emergency support situations as required. Perform other related duties as assigned by IT management. Minimum Qualifications: Associate degree in Information Technology discipline or equivalent professional experience. Strong technical proficiency and troubleshooting skills across IT infrastructure components (hardware, software, and networking). Experience with Active Directory, Microsoft 365, Windows Server, Windows Workstation, and Microsoft Office environments. Foundational understanding of cybersecurity principles and best practices. Working knowledge of networking concepts, protocols, and services (DNS, DHCP, TCP/IP, VPN). Excellent organizational, documentation, and time management skills. Ability to work effectively both independently and as part of a team. Ability to research and learn new unfamiliar concepts and skills effectively. Strong verbal and written communication skills. Must be professional and perform well under pressure. Additional Requirements: ITAR Compliance: This position requires access to technical data and information subject to the International Traffic in Arms Regulations (ITAR). Only U.S. persons, as defined by 22 C.F.R. §120.15 (U.S. citizens, lawful permanent residents, refugees, or asylees), are eligible to be considered. Proof of U.S. person status will be required prior to employment. Work Conditions: Physical Requirements: Ability to lift, carry, and install IT equipment up to 40 lbs. (e.g., servers, monitors, network hardware). Ability to stand, crouch, and reach in confined spaces such as data centers, wiring closets, or under desks. Must be capable of working safely with electrical and mechanical IT equipment. Work Location: This is an onsite position located in San Jose, California. Remote or hybrid work is not available. Work Schedule: Standard business hours (Monday through Friday). Occasional after-hours, weekend, or emergency call-back support may be required to address critical IT incidents or perform scheduled maintenance; however, such events have historically occurred once or less per year. We value our team and offer a competitive benefits package designed to support your health, well-being, and future. Here's what you can expect: 10 Paid Holidays per Year Paid Time Off (PTO): 10 days in your first year, accrued throughout the year Comprehensive Health Coverage: Medical, Dental, and Vision plans 100% Employer-Paid HRA (Health Reimbursement Arrangement) Company-Paid Life Insurance 401(k) Retirement Plan with Employer Match Education Reimbursement Program - invest in your growth with support for continued learning Annual Year-End Celebrations Employee Appreciation Events Referral Bonuses and Other Performance-Based Incentives Education reimbursement Join a team that values hard work, celebrates achievements, and invests in your personal and professional growth. Website: **************** EEO / ACCOMMODATIONS Naprotek is an Equal Employment/Affirmative Action employer including Disability/Vets . We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please respond to this email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. ******************* Job Description There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************ Qualifications 2 years experience, CA RN Lic, ACLS, BLS Additional Information Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.

Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we're expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day. CHCA is seeking a full-time IT Technician to join our growing team at our Salida office. This position will be responsible for installing, maintaining and repairing hardware and software components of the organization's computers. You will also train users of the systems. This work is done remotely from the office or with on-site visits, as needed. Our sites span from Sacramento to Bakersfield and will require up to 40% travel. This is a fast-paced environment with a strong commitment to excellence, where attention to detail, adaptability, and a proactive attitude are essential for success. This role offers the opportunity to make a meaningful impact in a dynamic and rewarding environment. The regular work schedule will be Monday through Friday. Key Responsibilities: Setup workstations with computers and necessary peripheral devices (routers, printers etc). Check computer hardware (HDD, mouse, keyboard, etc) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care. Benefits: Competitive compensation Comprehensive heath benefits (medical, dental, vision, life & voluntary) 401(k) with generous matching Employee assistance program Vacation, paid holidays and paid sick time Requirements Qualifications: 3 years proven experience as IT Technician In-depth knowledge of diverse computer systems and networks Excellent diagnostic and problem solving skills Good knowledge of internet security and data privacy principles Certification as IT Technician preferred (CompTIA A+, Microsoft Certified IT Professional, etc) Strong computer skills, including high level of proficiency and knowledge in Microsoft Office, computer operating system, internet and email Familiarity with healthcare industry and EHR systems preferred Bachelors degree in computer science or related field or equivalent years of experience High school diploma or GED required Attention to detail Effective communication, both written and verbal Excellent organizational and follow up skills Self-starter and works effectively alone or in a team Valid driver's license with automobile insurance Salary Description 30.00-35.00 per hour, depending on experience

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!