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  • Information Technology Site Support Specialist

    Western Digital 4.4company rating

    Technical support technician job in San Jose, CA

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** + Establish, nurture and maintain positive relationships with all levels of Wafer manufacturing leadership by providing exceptional customer service, listening to their needs, and addressing their concerns. + Provide consistent communication, partner in a standardized way that identifies and solves the highest priority business problems and builds credibility and trust. + Identify Wafer Business IT demands and work with IT Architecture team to rationalize and develop solution. + Standardize Wafer IT intake and prioritization process across all Wafer functions e.g. enterprise portfolio + Conduct in-depth discussions and analysis to understand where and how IT can provide value to the wafer business through AI leading edge solutions that delight wafer operation and leadership. + Collaborate between wafer facilities to align both operations teams on a converged solution that will minimize business resource needs and optimize costs. + Work with IT Support teams to identify repeat issues and develop strategies to mitigate. + Look for areas where IT can improve operations efficiency and MFG Line Output to increase Western Digital revenue. + Manage wafer engineering and operations expectations and act as the key point of contact from IT MFG. + Bring consistency to wafer IT engagement with business + Physical presence at either Wafer factory during normal Wafer business hours + Develop and implement AI-driven solutions to enhance customer service delivery and streamline wafer manufacturing processes. + Conduct regular data analysis to identify trends, patterns, and opportunities for process improvement in wafer production and customer service. + Create and maintain comprehensive documentation of IT systems, processes, and best practices related to wafer manufacturing and customer service delivery. + Facilitate knowledge transfer and training sessions to ensure all team members are up-to-date with the latest IT solutions and customer service strategies in the wafer manufacturing industry. **Qualifications** + Bachelor's degree in business information management systems with computer science minor (preferred). Master's degree in a related field is a plus. + Strong understanding of emerging AI concepts, technologies and trends that will define how AI is used across the software development lifecycle. + Strong understanding of semiconductor MFG Processes and organizational structure. + Minimum of 5 years of experience in customer service, sales, account management or a related field within the technology or semiconductor industry. + Excellent analytical skills and ability to analyze data and market trends to identify business opportunities and make informed decisions. + Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively. + Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences. + Strong organizational and planning skills, including the ability to manage multiple projects simultaneously. + Proficiency in project management methodologies and tools (e.g., Agile, Scrum, JIRA). + Experience with IT service management frameworks such as ITIL. + Knowledge of data analytics and business intelligence tools. + Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud). + Demonstrated ability to work effectively in cross-functional teams and collaborate with stakeholders at all levels of an organization. + Certifications such as ITIL, PMP, or relevant IT certifications are a plus. + Willingness to travel between wafer facilities as needed. **Additional Information** . Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **09-24-2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update \#LI-JS1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $75k-117k yearly est. Easy Apply 1d ago
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  • IT Help Desk Technician - Swing Shift

    FII 4.0company rating

    Technical support technician job in San Jose, CA

    Job Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues. Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems. System & Application Support: Assist users with common operating system issues (Windows, mac OS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings. User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems. Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards. Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues. Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution. IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices. Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience. Perform additional responsibilities as needed to support business objectives. Qualifications: Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+). 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector. Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues Familiarity with Active Directory for user and computer management, including password resets and group policy basics. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN). Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users. Strong interpersonal skills and a highly customer-service-oriented approach. Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure. Self-motivated with a strong desire to learn and adapt to new technologies and processes. Salary Range: $80k - $100k per year (shift premium is included) Shift: Starting at 3:15pm Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
    $80k-100k yearly Auto-Apply 37d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Stockton, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-52k yearly est. 39d ago
  • IT Support Specialist

    Avathon

    Technical support technician job in Pleasanton, CA

    Job Description Who We Are & Why Join Us Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments. Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future. High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm. Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives. Learn more at: Avathon Avathon is looking for an IT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions. Join us and: Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding. Install & troubleshoot laptops, printers, & conference room equipment. Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management) Shadow senior team members to continue learning technologies and common tasks. Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager. Management of workstations including: o Ensuring Filevault & Bitlocker encryption o Ensuring Firewalls enabled o Deploying OS updates/upgrades o Remote support o Hardware/software inventory restock o Machine repairs You'll have: 4+ years' experience in an IT Support or Help Desk role Experience installing and supporting PCs & Macs, software, and conference room equipment. Strong troubleshooting and problem-solving skills Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360 Strong written and verbal communication skills Eager to learn, produces high quality work, and self-driven personality. This role requires 5 days a week to Pleasanton, CA, Avathon headquarter. Salary: The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.
    $70k-110k yearly 9d ago
  • IT Help Desk Technician - Day Shift

    Foxconn Industrial Internet-FII

    Technical support technician job in San Jose, CA

    Job DescriptionJob Summary:The IT Helpdesk Technician will be the first point of contact for all IT-related issues, providing prompt, courteous, and effective technical support to internal users. You'll be responsible for diagnosing and resolving hardware, software, and network problems, escalating complex issues when necessary. Your role is vital in maintaining user productivity and ensuring our IT services align with Ingrasys' operational needs and global IT standards. Key Responsibilities: First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues. Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems. System & Application Support: Assist users with common operating system issues (Windows, mac OS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings. User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems. Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards. Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues. Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution. IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practices. Customer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience. Perform additional responsibilities as needed to support business objectives. Qualifications: Associate's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+). 2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector. Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues Familiarity with Active Directory for user and computer management, including password resets and group policy basics. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN). Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users. Strong interpersonal skills and a highly customer-service-oriented approach. Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure. Self-motivated with a strong desire to learn and adapt to new technologies and processes. Salary Range: $80k - $96k per year Shift: Starting at 7:30 am Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR ge LtZYnj22
    $80k-96k yearly 22d ago
  • Temporary IT Support Specialist

    Therma LLC 4.6company rating

    Technical support technician job in San Jose, CA

    **Therma, a Legence company** For over 50 years, Therma (************************ has continued to redefine the mechanical construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious approach. Today, the firm employs more than 1,100 people in 3 regional offices, and its clients represent a diverse range of market sectors, including Biopharmaceutical, Education, Healthcare, Food & Beverage, Commercial, Industrial and Data Center facilities. Our culture is open, innovative, collaborative, and fun - all reflected in recognition of Therma as a #1 Best Place to Work on multiple occasions. We create an environment that empowers & challenges employees, giving them the greatest opportunity to succeed. **Position Overview** Our IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the IT Support Specialist is to provide first-line support for all staff. The IT Support Specialist is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. Service Desk staff work in a dynamic, fast-paced environment which provides services over the phone, through email, phone, in person (for walk-in customers) and self-service. This position will be based out of the San Jose Region supporting various San Jose offices. **Role & Responsibilities:** - Be the onsite local presence of IT for our customers, aiding and resolution to issues in a prompt, courteous, and empathetic manner. - Work with in-house staff as well as outsourced service and hardware vendors on technical support issues to ensure minimal downtime and disruption. - Provide support for users in the operation of a range of hardware including printers, scanners, and other external peripherals. - Assist in maintaining, updating, inventorying, and troubleshooting (both onsite and remotely) approximately TBD devices, including servers, desktop computers, laptops, and mobile devices. - Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. - Assist all our users with any logged IT-related incident when called upon. - Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. - Accurately record, update, and document requests using the IT service desk system (ServiceNow). - Install and configure new IT equipment and accurately keep track of asset lifecycle from assignment to repair, to refresh, to recovery. - Resolve incidents and upgrade different types of software and hardware including printers, copiers, and scanners. - Create temporary user accounts and reset passwords ensuring that the correct permissions and data security are applied. - Maintain a first-class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner. - Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. - Be a highly motivated team player with the skills and ability to manage changing priorities. - Be willing to attend internal training as necessary to keep up to date with the latest technology and internal system processes. - Other duties as assigned **Qualifications / Requirements:** - Associate's degree in Information Technology or equivalent experience. - 3+ years of experience within the information technology field, including but not limited to PC and mobile device support. - Experience with the following technologies: - Dell Desktops and Laptops - Microsoft Active Directory and Azure, O365, Teams, Office, Exchange Online, SharePoint - Apple and Android Tablets and Phones - Problem-solving skills and the ability to troubleshoot IT issues. - Verbal and written communication skills. - Ability to work independently and as part of a team. - Willingness to learn and adapt to new technologies and processes. - Customer-focused attitude with a commitment to providing high-quality service. - Experience with mobile device encryption implementation and management is preferred. - Experience with IP security camera and video recording server management is preferred Compensation: $25-$40, depending on experience We are unable to provide immigration sponsorship for this position. \#LI-JS1 #LI-Onsite **About Legence** Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **Benefits Overview** **Time Off Benefits:** Paid sick leave **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Hourly** **Education Level** **Bachelor's Degree** **Hiring Min Rate** **25 USD** **Hiring Max Rate** **40 USD**
    $25-40 hourly 29d ago
  • Tier II Help Desk Support Technician

    Insight Global

    Technical support technician job in Concord, CA

    An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system Experience with Microsoft Office Suite Highly motivated Positive attitude A+ certification
    $49k-88k yearly est. 42d ago
  • IT Support Specialist

    Aalyria

    Technical support technician job in Livermore, CA

    We're seeking an experienced IT Support Specialist to be the first dedicated support member of our IT team, working alongside our Senior IT Lead and Senior InfoSec Lead. This role will provide comprehensive technical support across our enterprise environment, handle day-to-day user support requests, and establish the foundation for our support operations. The ideal candidate combines solid technical skills with excellent customer service, self-direction, and the ability to work independently while collaborating with technical leadership. Key Responsibilities: Technical Support & Troubleshooting Provide tier 1 and tier 2 support for technical issues across Windows, mac OS, Linux, and mobile platforms Handle password resets, account unlocks, and user access requests Troubleshoot common software issues including Microsoft 365, Google Workspace, Zoom, Slack, and line-of-business applications Resolve authentication and SSO issues with Okta and other identity platforms Diagnose network connectivity problems, VPN issues, and printer configuration Support new hire onboarding and employee offboarding processes Set up and configure laptops, desktops, monitors, peripherals, and mobile devices Escalate complex tier 3 issues to Senior IT Lead with clear documentation User Account & Access Management Create, modify, and disable user accounts across multiple platforms Manage group memberships and application access permissions Process access requests and ensure proper approval workflows Maintain accurate asset inventory and user documentation Coordinate with Senior InfoSec Lead on compliance and access reviews Endpoint Management & Maintenance Deploy software and updates using MDM solutions (Intune, Jamf Pro, or similar) Troubleshoot endpoint compliance issues and device enrollment Perform basic hardware repairs and coordinate warranty replacements Support mobile device setup and configuration (iOS/Android) Monitor and respond to security alerts on managed endpoints in coordination with InfoSec team Process Development & Documentation Establish help desk workflows, ticketing procedures, and SLA standards Develop and maintain knowledge base articles and user guides Create documentation for common support procedures and troubleshooting steps Identify recurring issues and recommend solutions to reduce support burden Build self-service resources to empower users Participate in IT projects and system rollouts as needed Required Qualifications: 2-3 years of help desk or technical support experience Working knowledge of Windows 10/11, Linux and mac OS operating systems Experience with user account management in Active Directory or Azure AD/Entra ID Basic networking knowledge (TCP/IP, DNS, DHCP, WiFi, VPN) Experience with ticketing systems and support workflows Ability to troubleshoot hardware and software issues independently Excellent customer service skills and professional communication Strong organizational skills and ability to manage multiple priorities Self-motivated and comfortable working independently with minimal supervision Willingness to learn new technologies and enterprise systems US Citizenship required Preferred Qualifications: Familiarity with Linux distributions (Ubuntu, CentOS, or similar) and basic command-line usage Experience with MDM platforms (Intune, Jamf, JumpCloud, or equivalent) Experience with SSO platforms (Okta, Duo, Google SSO, or similar) Knowledge of Google Workspace and Microsoft 365 administration Understanding of endpoint security concepts and compliance requirements Basic scripting knowledge (PowerShell, Bash, or Python) for simple automation Experience with automation tools such as no-code platforms (Okta Workflows, Zapier, Make) or scripting (PowerShell, Bash, Python) Relevant certifications (CompTIA A+, Linux+, Microsoft, Apple, ITIL Foundation) Experience working in small IT teams or as a solo support person Experience supporting hybrid/remote workforce environments Active Secret or Top Secret clearance, or ability to obtain What We Offer: Innovative Environment: Work at a cutting-edge company shaping the future of aerospace communications. Impactful Work: Directly contribute to critical national security programs and initiatives. Growth Opportunities: Expand your career with opportunities for professional development and advancement. Inclusive Culture: Be part of a collaborative, supportive, and inclusive workplace where your contributions matter. Flexibility: Flexible working arrangements including hybrid remote/in-office schedules. Compensation and Equity: Competitive salary, comprehensive benefits (401(k), dental, vision, health, life insurance), paid time off, and equity options. ITAR/EAR Requirements: This position involves access to export-controlled information. To comply with U.S. government export regulations, applicants must meet one of the following criteria: (A) Qualify as a U.S. person, which includes: U.S. citizen or national U.S. lawful permanent resident (green card holder) Refugee under 8 U.S.C. 1157 Asylee under 8 U.S.C. 1158 (B) Be eligible to access export-controlled information without requiring an export authorization. (C) Be eligible and reasonably likely to obtain the necessary export authorization from the appropriate U.S. government agency. The company reserves the right to decline pursuing an export licensing process for legitimate business-related reasons. Equal Opportunity Employer Statement: Aalyria is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Qualified applicants from all backgrounds are encouraged to apply. #LI-Hybrid
    $49k-88k yearly est. 21d ago
  • IT Help Desk Support - Level 2 (MSP)

    K2 Staffing, LLC

    Technical support technician job in San Jose, CA

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in San Jose, CA area and they are in need of a Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing and maintaining Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Having worked in a Managed Service Provider (MSP) environment would be a major plus! Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $49k-88k yearly est. 22d ago
  • IT Help Desk

    AMAX 4.1company rating

    Technical support technician job in Fremont, CA

    Job Description Manage Windows and virtual servers with 100+ clients. Install, troubleshoot and configure PCs, printer and other hardware peripherals, operating systems, telephones, network equipment and software applications. Perform backups, user account, security, and Disaster Recovery. Complete and accurate documentation of the IT infrastructure and ongoing changes. Manage existing and new networking solutions, including monitoring the network stability and uptime. Perform preventive maintenance activities. Work and support with other departments as needed. Work with Vendors/facility team for IT infrastructure, cabling and power requirement Support all IT Help desk activities (new hire set-up, on-boarding related to IT) Requirements College degree with 2+ years in PC troubleshooting experience. Experienced in troubleshooting PC/Laptop hardware and software issues Experienced with Windows, Windows office, LAN and WAN networking skills needed for connectivity troubleshooting. Knowledge of Windows Desktop Ability to take initiatives with minimum direction; team player. Ability to work in a fast-paced environment. Good written and verbal communication skills. Preferred: Virtualization knowledge. Active Directory and Group Policy Knowledge. Router configuration. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) match Flexible spending account Commuter benefits Health Savings Plan We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com. Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
    $50k-70k yearly est. 23d ago
  • Biomedical Technician / Equipment Support Specialist - Information Systems

    Blue Water Thinking

    Technical support technician job in Danville, CA

    Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $55,000 - $90,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge
    $55k-90k yearly Auto-Apply 58d ago
  • Rad Tech - $3,068/week - 13 week contract

    Amergis

    Technical support technician job in San Jose, CA

    The X-Ray Technician / Radiology Technician performs diagnostic procedures and activities to create detailed diagnostic images that aid in the diagnosis and treatment of medical conditions. The X-Ray Technician / Radiology Technician collaborates with members of the radiology and health care team to promote total patient care. Minimum Requirements: + High School diploma or its equivalent certification. + Completion of an accredited radiological technology program, community-based college, or hospital-based program if required by state/contract + State license or certificate where required + Current ARRT certificate preferred + Prefer one-year relevant experience as a radiology technician + Current CPR if applicable + TB questionnaire, PPD or chest x-ray if applicable + Current Health certificate (per contract or state regulation) + Must meet all federal, state and local requirements + Successful completion of new hire training as applicable to job site + Must be at least 18 years of age Position Highlights Position: Rad Tech Location: San Jose, CA Setting: Hospital and/or Outpatient Clinic Start Window: Late February Contract Length: 13 weeks Schedule: 3x12s or 5x8s Rate: $3,068/week Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $3.1k weekly 15d ago
  • Instructional Support Technician III

    California State University System 4.2company rating

    Technical support technician job in Turlock, CA

    Appointment Type * Probationary 1 Bargaining Unit * Unit 9 - CSUEU - Technical Support Services 1 Job Search Category/Discipline * Education Support Professionals 1 Time Basis * Full Time 1 Workplace Type (Exclude Inst Fac) * On-site (work in-person at business location) 1 PTOC Instructional Support Technician III Apply now Job no: 552630 Work type: Staff Location: Stanislaus - Turlock Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Education Support Professionals, On-site (work in-person at business location) * Position Summary * Full-time position available on or after March 2, 2026 in the Chemistry Department. Under general supervision, the Instructional Support Technician III provides comprehensive instructional support services for the chemistry department including support for laboratories, faculty and student research, and graduate programs. This position has responsibility for maintaining specialized materials, equipment, and facilities, including those requiring 24-hour care or environmental controls. * Job Duties * Duties include but are not limited to: * Coordinate and provide comprehensive instructional support for laboratory-based courses in chemistry. * Assist faculty in designing lab activities that align with course objectives and available materials while consulting on safety and waste management, and laboratory implementation. * Prepare, set up, and dismantle instructional labs, including media, specimens, chemicals, or technical equipment. * Provide technical assistance to students and faculty during labs and instructional activities * Enforce safety standards and ensure compliance with CSU, OSHA, and local regulatory protocols. * Maintain Material Safety Data Sheets (MSDS), chemical hygiene plans, and safety logs. * Train students and staff on safe handling and disposal of hazardous materials and equipment use. * Manage the Risk and Safety Solutions (RSS) procedures, including: Maintenance of all chemical inventories, stockroom and faculty research spaces, including annual certification in RSS; perform risk assessments for lab courses using RSS and assist faculty with risk assessments for their lab spaces; conduct regular lab inspections and provide or assist with remediation for any findings. * Act as the chemistry department safety coordinator and as liaison with faculty and Risk & Safety. * Maintain current and accurate standard operating procedures following applicable regulations, guidelines, and best practices. * Vet and share safety training materials with faculty for their instructional labs. Manage compliance with training and maintain training records. * Review faculty request for chemical purchases and if materials require campus approval for purchase, prepare proper paperwork and supporting documentation. * Collect, characterize, label, and prepare documentation for the department's chemical waste generated in both student labs and faculty research spaces. * Ensure the completion of weekly eye wash checks. · Assist faculty with incident reports. * Assist faculty and students with individual research and graduate-level projects, ensuring technical needs are met. * Prepare or modify equipment setups and materials for unique experiments or demonstrations. * Provide ongoing monitoring or support for long-term research activities, including weekend or after-hours coverage if necessary. * Develop lab schedules in coordination with faculty and academic programs. * Maintain detailed records of supply usage, equipment service history, and budgetary expenditures. * Support budget planning by tracking costs and identifying resource needs. * Coordinate service contracts, vendor interactions, and procurement workflows. * Acquire, organize, and maintain a wide range of instructional materials, including rare or specialized items. * Maintain inventories, track usage trends, and reorder materials to ensure consistent availability. * Ensure proper storage, labeling, and disposal of materials, including hazardous or perishable substances. * Develop specifications and sourcing strategies for purchasing new or replacement equipment. * Oversee maintenance schedules and arrange repair of complex scientific equipment. * Provide routine troubleshooting and minor repairs of laboratory instruments and tools. * Maintain and monitor systems that require 24-hour support, such as refrigeration, environmental control, or live specimen habitats. * Coordinate support from campus technical services when needed. * Train and oversee student assistants and/or entry-level lab staff. * Provide guidance on lab procedures, safety practices, and use of materials or equipment. * Assign tasks and monitor completion to ensure consistent lab support across all instructional areas. * Other duties as assigned. * Minimum Qualifications * Education: Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for one year of the required experience; OR Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the specialty area to which assigned may be substituted for two years of the required the experience. OR Experience: Equivalent to four years of experience providing instructional support services for a related unit or discipline or in producing materials or supplies or repairing equipment in a discipline related to specialty area to which assigned. * Preferred Qualifications * Bachelor's degree in Chemistry. * Experience in chemistry laboratory safety and hazardous waste. * Previous experience as an academic Instructional Support Laboratory (ISL) technician at a CSU campus or similar academic lab environments. * Knowledge, Skills, Abilities * Knowledge of principles and methods related to performing support services. * Knowledge of the principles, information, methods and techniques related to the discipline to which assigned. * Knowledge of the materials and supplies related to the curriculum, their characteristics, and uses. * Ability to plan, organize, and schedule work. * Ability to operate and repair technical and scientific equipment. * Ability to coordinate support service to meet a comprehensive variety of needs. * Ability to develop off-campus resources related to the discipline for obtaining materials or equipment. * Special Conditions * Work is performed in a laboratory setting with exposure to biological, chemical, or physical hazards. * May require work during evenings or weekends to support 24-hour operations or field research. * Physical Requirements * The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to stand for extended periods while preparing or supporting laboratory activities. * Frequent walking, bending, stooping, and reaching to retrieve materials and access storage or equipment. * Ability to lift, carry, push, or pull equipment, supplies, or materials up to 50 pounds on a regular basis. * Manual dexterity to operate delicate or complex scientific instruments and tools. * Visual acuity sufficient to read labels, instrument gauges, and computer screens; may include use of microscopes or optical devices. * Occasional climbing of ladders or use of step stools to access upper storage or equipment. * Tolerance for exposure to odors, chemical substances, biological specimens, or animal dander depending on discipline. * Capacity to wear appropriate personal protective equipment (PPE) such as gloves, lab coats, goggles, and masks as required. * Ability to work in temperature-controlled environments such as cold rooms, incubators, or greenhouses, depending on area of assignment. * Salary Range * Anticipated starting salary: $5,044 (step 1) - $5,353 (step 4) per month plus excellent paid benefits. Step placement will be determined based on relevant qualifications and professional experience. Future increases, including step advancement, are subject to contract negotiations. Full range: $5,044 (step 1) - $7,348 (step 20). * Compensation & Benefits * Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Bargaining Unit: 9 Benefits Summary: CSU Employee Benefit Summary * How to Apply * To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. * Application Deadline * FEBRUARY 12, 2026 * Criminal Background Clearance Notice * Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. * Additional Information * Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at ****************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at **************. California Relay Service is available at ************** voice and ************** TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form. CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. * * The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jan 29 2026 Pacific Standard Time Applications close: Feb 12 2026 Pacific Standard Time
    $5k monthly 20h ago
  • IT Technician

    South Bay Solutions 4.0company rating

    Technical support technician job in Fremont, CA

    Responsibilities Manage South Bay Solution's on-site hardware, software, user groups, and user accounts. Interface with 3rd parties such as IT contractors, software companies, and hardware vendors to purchase, update, and maintain our deployed software and hardware. As necessary, procure additional hardware and software licenses for both office and manufacturing environments. Troubleshoot hardware, software, network, and printer issues. Provide monthly reports to executive management detailing IT activities. Create and release procedures and work instructions related to IT tasks. Support the Continuous Improvement team and participate in improvement initiatives. Candidates must be able to effectively communicate with both office and production staff to clearly explain technical issues clearly and effectively. Qualifications Experience as computer technician or similar role. Strong knowledge of computer software, hardware, networking, and printers. Excellent problem solving and organizational skills. Ability to work independently and collaboratively in a team setting. Strong communication skills Interests and experience include building, upgrading, troubleshooting windows PCs. Experience Windows operating systems: 1 year (Required) PC hardware: built 1 system minimum (Required) Software troubleshooting: 1 year (Required) Customer (internal and/or external) facing services: 1 year (Required) Skills Applicants should have experience in the following areas: Microsoft 365 applications Installing/reinstalling software Familiarity with license managers Windows/Network/Printer/PC Hardware troubleshooting PowerShell/Command Prompt interface commands Creating process documentation to support continuous improvement Must be able to interface with production and office personnel to resolve technical issues Familiarity with MasterCAM, SolidWorks, Vericut, Calypso is a plus Scripting/coding in python/C#/VBA/excel macros is a plus Benefits: 401(k) Health insurance Dental insurance Vision insurance Life insurance Paid time off Schedule: 8-hour day shift Monday to Friday (Regular Business Hours)
    $48k-91k yearly est. 3d ago
  • 2,200+Take Home ER-It's The Hotness Plus Some

    Valley Healthcare Systems 3.6company rating

    Technical support technician job in Walnut Creek, CA

    Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. ******************* Job Description There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************ Qualifications 2 years experience, CA RN Lic, ACLS, BLS Additional Information Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.
    $44k-69k yearly est. 1d ago
  • Network Field Technician

    Edgewater Federal Solutions, Inc.

    Technical support technician job in Livermore, CA

    Edgewater Federal Solutions is seeking a Network Field Technician to support the IT program at a major national laboratory. Responsibilities Analyze, test, troubleshoot, and evaluate existing network systems, including local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks Perform network maintenance to ensure optimal operation with minimal interruptions. Design and implement computer and information networks, such as LANs, WANs, intranets, extranets, and other data communications networks. Conduct network modeling, analysis, and planning, including assessing capacity needs for network infrastructures. Design network and computer security measures to protect data and ensure network integrity. Research and recommend network and data communications hardware and software solutions to enhance network performance and security. Qualifications Associates Degree in related field and three (3) years of related experience, or equivalent combination of education and experience. Ability to obtain and maintain a DOE Q clearance. Must be US Citizen Required Skills: In depth experience operating and maintaining a local area network environment, including troubleshooting and provisioning ethernet connectivity. Familiarity with common network communication protocols. Routing, firewalls, VXLANs, and advanced network engineering skills a plus. Hands-on experience with the LAN security features associated with managing large-scale enterprise networks such as 802.11x, MAB, authentication, etc. Demonstrated experience working with Ansible or other automation technologies or having software engineering skills with Python, Git, etc. Comfortable with a multi-vendor environment including Juniper, Palo Alto, Cisco, F5, and Arista. Solid understanding of IT infrastructure such as servers, operating systems, storage, and hybrid cloud. About Us: Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-VA1
    $47k-71k yearly est. Auto-Apply 2d ago
  • Network Support Technician

    Inserso 4.3company rating

    Technical support technician job in San Jose, CA

    Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.
    $55k-72k yearly 45d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Fremont, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-53k yearly est. 22d ago
  • 2,200+Take Home ER-It's The Hotness Plus Some

    Valley Healthcare Systems 3.6company rating

    Technical support technician job in Walnut Creek, CA

    Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. ******************* Job Description There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************ Qualifications 2 years experience, CA RN Lic, ACLS, BLS Additional Information Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.
    $44k-69k yearly est. 60d+ ago
  • Network Field Technician

    Edgewater Federal Solutions

    Technical support technician job in Livermore, CA

    Edgewater Federal Solutions is seeking a Network Field Technician to support the IT program at a major national laboratory. Responsibilities Analyze, test, troubleshoot, and evaluate existing network systems, including local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks Perform network maintenance to ensure optimal operation with minimal interruptions. Design and implement computer and information networks, such as LANs, WANs, intranets, extranets, and other data communications networks. Conduct network modeling, analysis, and planning, including assessing capacity needs for network infrastructures. Design network and computer security measures to protect data and ensure network integrity. Research and recommend network and data communications hardware and software solutions to enhance network performance and security. Qualifications Associates Degree in related field and three (3) years of related experience, or equivalent combination of education and experience. Ability to obtain and maintain a DOE Q clearance. Must be US Citizen Required Skills: In depth experience operating and maintaining a local area network environment, including troubleshooting and provisioning ethernet connectivity. Familiarity with common network communication protocols. Routing, firewalls, VXLANs, and advanced network engineering skills a plus. Hands-on experience with the LAN security features associated with managing large-scale enterprise networks such as 802.11x, MAB, authentication, etc. Demonstrated experience working with Ansible or other automation technologies or having software engineering skills with Python, Git, etc. Comfortable with a multi-vendor environment including Juniper, Palo Alto, Cisco, F5, and Arista. Solid understanding of IT infrastructure such as servers, operating systems, storage, and hybrid cloud. About Us: Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-VA1
    $47k-71k yearly est. Auto-Apply 2d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Manteca, CA?

The average technical support technician in Manteca, CA earns between $32,000 and $84,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Manteca, CA

$52,000
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