Technical support technician jobs in Meriden, CT - 792 jobs

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Cambridge Computer is NVIDIA's Higher Education Partner of the Year and we are looking to grow our HPC/AI/ML practice! The High Level What if you had the best technical experts in data storage, data protection, security, HPC, and networking offering decades of expertise at no cost to your clients? And what if that enabled you to sell high caliber technology solutions to your clients for their physical, virtual, and cloud infrastructure? Welcome to Cambridge Computer We have a unique business model. We are both technology consultants and technology brokers. We introduce the hottest new technologies to market and we have long-established relationships with all the major IT manufacturers in our industry. Our access enables you to solve client challenges with flagship vendors as well as the up and comers and intelligently compare and contrast those methodologies. Imagine being able to be the only place a client needs to go, never running out of ideas to solve a problem? Yes, we think that's pretty darn cool too. Where Do You Fit In? Do you know how to build relationships with Enterprise IT Clients? Can You Project Manage Complex Multi-Vendor Solutions? Do you know how to execute strategy with sales coaches and business partners? Do you view coaching as a positive and not a negative? Do you like being supported by a team of people who treat you like family from Day 1? (Disclaimer, family refers to people you like, not the obligatory Aunt or Uncle who shows up for Thanksgiving that tells the same story over and over again and makes an underhanded comment about the “dryness” of the turkey every year) Can you hunt and farm simultaneously? In short, working at Cambridge Computer represents an unparalleled opportunity. We are the ultimate brokers in a highly lucrative space, where if you have client relationships, you can move from simply selling 1 or 2 products to a full range of solutions. You can achieve high close rates as each sale is customized to your clients individual needs. We have a host of technical talent available with years of experience who can help design and implement these solutions. Want to succeed in sales without having that success lead to ever-increasing quotas? Want to work in an organization whose flat structure makes things simple and agile? Looking to break the traditional sales mold and truly serve your clients? If yes to any of the above, consider this; Cambridge Computer has been in business for 30 years. We are staffed with personnel who on average have been with the company 10+ years. If you make the cut, you would join a group of people who are committed to a cause and not a paycheck. The level of resources and the easy access to them is a unique experience for those who join us. We are a team composed of the best the industry has to offer. If you think you have what it takes to succeed, read on. If you know you will do what it takes to succeed, apply. About Cambridge Computer Headquartered in Waltham, Cambridge Computer is a leader in delivering physical and cloud-based IT infrastructure, data storage, and data security solutions. We have a highly-skilled Technical Sales Team which designs and delivers hardware, software, cloud, and professional services solutions to our clients. We have been in business for 30 years and hold an excellent industry reputation and great relationships with a very large number of IT product manufacturers and software/cloud providers. We use our industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers, along with the creativity and expertise of our Technical Teams, to identify and incorporate both new and existing paradigms into cohesive strategies for our clients. We have clients in virtually every major industry in North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest technology companies. We specialize in a range of technologies, some of which are: Data Storage, Backup, Archiving, DR & Replication BC/DR as a service & Cloud Storage Threat assessment, Filtering & AV Solutions Networking, including Software Defined Networking Data Life-Cycle Management High Performance Computing and Artificial Intelligence About You With Cambridge, if you have existing relationships, you have the opportunity to dedicate your attention to technical sales with an unparalleled level of resources and access to technology products and services. You will be supported by our Waltham-based Professional Services, Operations, Legal, and Management Teams, all committed to empowering your growth and success. Finally, you will have access to a multitude of Cambridge's contract vehicles to access Federal, state, local, and educational clients. Requirements You Meet At least 5 years of experience succeeding in a technically oriented sales role A background of selling hardware, software, and professional services IT solutions Experience developing accounts, writing technical proposals, giving presentations and closing sales Excellent written, oral, and presentation skills; a capacity to think critically, handle large workloads, balance priorities, and multi-task effectively. Be currently authorized (or will soon be authorized) to work in the United States on a full-time basis. A bachelor's degree How to Apply Simply submit a: Cover letter Resume Benefits With Cambridge We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits: Salary and uncapped commission Multiple health insurance options Medical FSA and Dependent Care FSA Dental insurance Vision insurance 401(k) savings plan with employer matching Employer-sponsored long-term disability Paid holidays and PTO that increases with longevity at the company Opportunities for growth! Estimated Salary Range $85k - $130k per year Equal Opportunity Employer Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success. Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for: Research: Catalysts for new ideas, industry benchmarking, and strategic planning. Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders. Networking: Connections with industry leaders and peers through study groups, committees, and conferences. Technical Support Analyst Description The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus. LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent. Responsibilities of the position include ‘The What' Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures. Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment. Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer. Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication. Provide simple to moderately complex technical user support and one-on-one training to technology users. Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others. Perform routine bench and field repairs at defined frequencies or as needed. Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others. Adhere to naming standards and labeling of all assets. Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines. Monitor and keep pace with new systems technology and participate in developing plans for future system requirements. Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects. Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively ‘The How' Adhere to and support LIMRA and LOMA policies and procedures. Demonstrate superior customer orientation and customer focus. Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations. Complete individual work as assigned, on time. When required, work with associates on a team to implement solutions. Seek out coaching and learning opportunities and pursue professional self-development. Contribute to LIMRA and LOMA's enterprise continuous improvement effort Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve. Qualifications Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience. A+ and/or Windows MCP certification is a plus 1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online. 1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom. 1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications. 1-3 years' experience testing and installing Windows based software and peripherals. 1-3 years' experience supporting end users with Windows based technologies. Experience supporting Superior customer service skills. Strong problem solving and analysis skills. Demonstrated ability to complete tasks within established timelines. Solid written and verbal communication skills. User technology training experience a plus. Experience working in a highly controlled and secure environment with SOC attestation a plus. Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA. LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations. Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload. Assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US. Qualifications This will be a First Shift Position- The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs. Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge. Demonstrate working knowledge of SCCM Environment and LOB build images. Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required. Knowledge of Remedy, and IT Asset Management are desirable. Additional Information Thanks & regards Praveen K. Paila ************

a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } Technology Support Specialist (Level 1 & Level 2) Expected Hourly Rate: $24-$29/hr Location: Tolland, CT Why take a Technology Support Specialist role with our client? Join a collaborative IT team in a positive, people-focused environment Work in a role that combines technical problem-solving with strong interpersonal interaction Gain hands-on experience across a wide range of IT responsibilities-help desk support, system administration, and project work Be mentored by an experienced IT Manager who values growth and professional development Enjoy variety in your day-from resolving Level 1 tickets to tackling more complex Level 2 issues What will the Technology Support Specialist do? Manage Level 1 and Level 2 support tickets, providing timely resolution for hardware, software, and network issues Deliver technical assistance to end-users, including new hire setup, imaging, and onboarding training Troubleshoot and resolve issues in a hybrid Microsoft environment (Active Directory, Azure, Office 365) Perform routine system maintenance, updates, and assist with server patching Collaborate on IT projects such as asset lifecycle management, process improvements, and infrastructure upgrades Communicate effectively with both technical and non-technical stakeholders across multiple departments What the company needs in a Technology Support Specialist: Proven experience in IT support, including handling Level 1 and Level 2 tickets Strong knowledge of Microsoft technologies (Active Directory, Azure, Office 365) Ability to prioritize and multitask in a fast-paced environment Engaging personality and professional demeanor-comfortable speaking with people at all levels of the organization Excellent communication skills for explaining technical concepts to non-technical users Familiarity with ticketing systems and documentation best practices Willingness to work on-site 5 days a week on-site Bonus Points: Experience supporting users during peak business cycles Passion for learning and professional growth Ability to build rapport and maintain positive relationships with end-users What are the benefits of taking this role? Hands-on exposure to a broad range of IT operations Work in a friendly, collaborative environment that values communication and teamwork Build new skills while being mentored by experienced IT leadership Play a key role in ensuring smooth daily operations through effective technical support Enjoy a hybrid schedule with 4 days onsite and 1 remote day #ZRCFSTECH#INDEC2025#CFSDEC2025#CBDEC2025#LI-DS1

🔍 Power Precision & Problem-Solving - Join OnsiteEnergy, Inc. as a Site Survey & Service Technician! 🔧 Site Survey & Service Technician Company Name: OnsiteEnergy, Inc. Pay Range: $38-$45 per hour + Year-End Bonus Industry: Residential Solar Installations Location: Tomkins Cove, NY Job Overview OnsiteEnergy, Inc. is looking for a detail-oriented and experienced Site Survey & Service Technician to support our residential solar installations. This is a hands-on field role that combines technical site evaluations with system troubleshooting and service. You'll conduct rooftop and electrical assessments, analyze shading and layout options, and resolve post-installation service issues-all while maintaining a professional and customer-focused presence. Ideal candidates bring at least 2 years of experience in solar site surveys or service, along with the confidence to work with electrical components and software tools. Who We Are OnsiteEnergy, Inc. is a solar company built by field pros, not just salespeople. We don't chase volume - we build well. Our teams include dedicated in-house installers, electricians, and field leaders focused on doing the job right. With paid training, top-tier tools, and a respectful work culture, OnsiteEnergy supports your growth from the ground up. Learn more at onsiteenergyusa.com. Key Responsibilities Perform pre-install site surveys, including roof measurements, shading analysis, and electrical system reviews Assess structural and electrical readiness for solar installation and report findings using tools like CompanyCam, Aurora, and Enerflo Complete accurate documentation of service panels, disconnects, roof penetrations, and access points Conduct service calls and troubleshoot solar systems, including inverters, rapid shutdown devices, and main panel upgrades Make safe electrical adjustments in main service panels, inverters, and AC/DC disconnects as needed Coordinate with project managers and installation crews to ensure accurate project planning Maintain high standards of customer service and represent OnsiteEnergy professionally with homeowners Ensure all safety protocols are followed on rooftops and around electrical systems Qualifications 2-3+ years of experience in solar site surveys, service, or installation Solid understanding of residential solar electrical systems and rooftop assessments Ability to work on and around high-voltage equipment safely and confidently Familiarity with software tools like Aurora, CompanyCam, and Enerflo (or willingness to learn) Comfortable using tablets, apps, and cloud-based platforms for documenting site data Attention to detail, excellent communication skills, and a clean, professional demeanor Valid driver's license and clean driving record required Must be able to climb ladders and work at heights, including on pitched roofs Benefits Weekly Pay Cycle Year-End Bonus Medical, Dental, and Vision Insurance Paid Time Off (Vacation, Sick Days, Holidays) Company Vehicle & Uniforms Provided Safety Equipment Provided Paid Training and Certifications Company Events & Annual Trips Schedule Full-Time Monday-Friday Availability for occasional weekends and overtime required Location On-site at residential project locations Based in Tomkins Cove, NY Local travel to job sites is required; no overnight travel Equal Employment Opportunity We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Compliance Notice A background check will be completed as part of the onboarding process, in compliance with applicable laws. #FC25

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The part-time Audiovisual (AV) Support Technician provides essential technical support for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff. This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual Support Technician works independently during weekends while following established departmental procedures and escalating issues as needed. The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management. Position Responsibilities Provide daily AV system support across exhibit spaces, performance venues, and event installations Act as the primary AV support contact during assigned shifts, particularly on weekends Execute system checks and prepare AV setups for performances, parties, and rentals Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary Ensure all AV systems are operational and ready for public use during museum hours Log daily activities and submit AV support reports to the Senior Manager Maintain equipment inventory and assist with minor repairs and preventative maintenance Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up Participate in departmental planning meetings as scheduled Ensure proper documentation of technical issues and resolutions Maintain a high level of professionalism when assisting with visitor-facing or customer service situations Requirements Minimum Experience/Skills/Certificates: 1-2 years of experience in audiovisual support, live event operations, or technical production Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred Strong troubleshooting skills and ability to work independently on technical tasks Excellent communication and organizational skills Comfortable working weekends, evenings, and holidays as scheduled Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners Creative problem-solving skills with attention to detail Excellent interpersonal skills, professional maturity, adaptability, and self-reliance Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust Consistently demonstrates good judgment and maintains composure in challenging situations Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity Sensitive to diversity, including individuals with physical challenges or special needs Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned. Additional Information To know more about this position or to schedule an interview, please contact: Sagar Rathore ************ ******************************

Full-time Description Technical Support Specialist East Haven, CT CPA medical Billing a division of GeBBS Health Care company is currently seeking an experienced Technical Support Specialist to join our team. Connecticut based candidates only. The IT Support Specialist is responsible for providing high-quality Tier 1 and Tier 2 technical support to our US workforce of employees. This role focuses on resolving everyday IT issues, managing device and account support, and ensuring smooth onboarding/offboarding processes. We are looking for someone who thrives with autonomy, takes pride in being a reliable problem-solver, and moves quickly to keep things running smoothly. You should be comfortable being the first line of support, and eager to improve processes as we scale. This role is critical to our day-to-day operations and calls for someone ready to take full responsibility and lead the function. This role is on-site in East Haven, CT. Qualifications · Bachelor's degree in related field or equivalent years of experience. · 3+ years in IT support, preferably within a remote or decentralized environment. · Proficiency in troubleshooting operating systems (Windows and mac OS), basic networking, and remote support tools. · Strong interpersonal and communication skills with a customer-centric mindset. · Naturally proactive and comfortable working within a dynamic and decentralized environment. · Naturally inquisitive with a desire to solve problems and dig into detailed analysis. · Ability to prioritize tasks, be organized and manage competing priorities effectively. · Proven ability to communicate effectively to various audiences/levels including leadership through various mediums · Experience with device management platforms like Intune · Familiarity with IT ticketing systems and basic ITIL principles. · Relevant technical certifications Requirements Responsibilities Provide first-line support by troubleshooting hardware, software, and supporting company endpoint devices Work with team members in multiple locations to provide support. Delivering service and support to end-users working onsite and remote Maintain IT asset inventory and documentation, tracking hardware lifecycles and software licenses Manage IT onboarding and offboarding, ensuring seamless provisioning and deprovisioning of company hardware, software, and accounts Support the deployment and troubleshooting of remote management tools and company-specific applications. Implement and maintain system hardening standards, including company specified group policies to ensure the security and compliance of IT system Support our adoption of new tools, including management of users and configuration of SAML and other SSO mechanisms Follow standard processes and procedures Use helpdesk ticketing system for tracking issues and problem resolution Maintaining prompt and effective inter and intra-team communication

Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career. Why Sectra? We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day. But what really sets us apart? Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started. Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup. Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day. Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation. You're a Great Fit If You: Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better. Communicate clearly, learn quickly, and collaborate well Are excited about starting your tech career in a company with purpose Can work in our Shelton, CT office

Salary: $70,000 - $80,000 + Bonus + Benefits Benefits: Medical, Dental, Vision, Life, Disability, 401(K) w/match, Holidays, PTO Job Type: Full-Time Typical Hours: Mon -Fri, 8:00 AM - 5:00 PM (Flexible) IT Support Specialist Description Our client, a global leader in manufacturing, is seeking an IT Support Specialist to join their team just north of Hartford, Connecticut. In this role, you'll be the first point of contact for help desk support, assisting a close-knit team of 42 employees. You'll also play a hands-on role in configuring and installing new devices and supporting the day-to-day implementation and maintenance of IT infrastructure. Your work will help ensure system integrity, performance, and security across the organization. This is an excellent opportunity for a proactive IT professional looking to grow their career in a collaborative, fast-paced, and international environment. IT Support Specialist Responsibilities • Provide first-line support for hardware, software, and network issues • Maintain and optimize systems and networks • Manage and resolve support tickets promptly • Collaborate with international IT teams • Document processes and provide training as needed • Monitor network performance, reliability, and security • Assist with VPNs, firewalls, and data protection measures • Ensure compliance with licensing and security standards • Generate reports on performance metrics and project progress IT Support Specialist Qualifications • College degree required • 2+ years of IT support experience required • Experience in troubleshooting IT systems and networks required • Strong Windows 10 desktop support skills, including server administration and maintenance required • Must be willing to work onsite

Job DescriptionRole and Responsibilities Advanced Troubleshooting Diagnose and resolve complex hardware, software, and network issues requiring deep technical expertise. Perform root-cause analysis to prevent recurring incidents. System Administration Manage and maintain user accounts, permissions, and security policies in Active Directory and Microsoft 365. Support and execute backup processes, disaster recovery procedures, and system restorations. Network Management Troubleshoot connectivity issues across VPNs, DNS, DHCP, VLANs, firewalls, WiFi access points, and switching infrastructure. Assist in configuring and optimizing network equipment to ensure reliable performance. Documentation & Process Improvement Maintain detailed and accurate records of support requests, resolutions, and system changes. Contribute to the development of internal knowledge bases, SOPs, and continuous improvement initiatives. Mentorship & Collaboration Support and mentor Tier 1 Help Desk staff by providing guidance and technical escalation assistance. Coordinate with third-party vendors, MSP partners, and Level 3 engineers to resolve advanced issues. Management & Organizational Skills Prioritize and manage ticket queues effectively, ensuring timely resolution of client issues. Potentially oversee daily help desk operations or act as a team lead to support workflow and team efficiency. Experience 24 years of experience in IT support or help desk roles. Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Technical Proficiency Strong knowledge of Windows/mac OS, Microsoft 365, Active Directory, and Azure AD. Understanding of network protocols, firewall management, VPN technologies, DNS/DHCP, VLANs, and WiFi systems. Experience with RMM tools such as DATTO is essential. Soft Skills Excellent customer service and communication abilities in a fast-paced, client-facing environment. Strong problem-solving skills, attention to detail, and the ability to remain composed under pressure. Education & Certifications Bachelors degree in Information Technology or a related field is a plus. Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Professional (MCP) are preferred. Industry-Specific Knowledge Experience supporting dental industry applications, including imaging systems and practice management software, is a significant advantage. About BestLogic Staffing BestLogic Staffing is a top staffing firm partnering with some of the largest names in various industries. Our professional recruitment teams place talented individuals at client locations worldwide, providing hundreds of exciting career opportunities! To learn more about our process or speak with a recruiter directly, call 1-866-585-8055. BestLogic Staffing is an equal-opportunity employer.

Job Description Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. QUALIFICATIONS AND EXPERIENCE: (Other duties may be assigned as needed) · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware · Respond to queries either in person, over the phone or by remote session · Document problem solutions in ticket system and knowledge base articles · Maintain daily performance of computer systems · Perform application upgrades to both client and server systems · Ask questions to determine nature of problem, walk customer through problem-solving process · Install, modify, and repair computer hardware and software · Run diagnostic programs to resolve problems · Assist with technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems · Install computer peripherals and drivers for users · Follow up with customers to ensure issue has been resolved · Gain feedback from customers about computer usage · Run reports to determine malfunctions that continue to occur · Establish standards and procedures for continuous improvement · Maintain currency with respect to technical skills by attending training classes, special technical and administration courses, seminars, exhibits and trade shows as needed · Other duties as designated by department manager QUALIFICATIONS AND EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · 5-7 years of experience in a help desk environment · Experience troubleshooting Microsoft Windows, Microsoft Office and related software · Working knowledge and troubleshooting of Active Directory specifically GPO's, OU's, users and computers · Experience with desktop management solutions such as LANSweeper and WSUS is preferred · Experience handling configuration issues · Strong troubleshooting abilities · Experience with software installation procedures, and licensing · Experience with centralized desktop security solutions such as McAfee EPO or similar vendor · Experience with Solidworks and PDM is preferred · Familiar with remote assistance applications such as Teamviewer · Knowledge of Local Area Networking Technologies and Wide Area Network Technologies · Strong written, verbal, analytical, and interpersonal skills EDUCATION: · Associates degree in Computer Science, or specialized training in certification coursework · Comp TIA A+, Network+, MCP Certifications preferred

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: SIMSBURY,CT Duration: 1 year (with possible extension) Job Description: Win7/Win XP OS support Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD. Additional Information For more information, Please contact Shubham ************

The Technology Group, LLC (**************************** a rapidly growing technology consulting firm that sets the standard for excellence in quality, service, and professionalism. Our teams of highly skilled specialist to support mid-sized clients, in the greater Hartford and New Haven services markets. Our clients have a mission critical need for technology. Our specialist manage their own schedule giving them flexibility to have work-life balance. Candidates selected for the position will be given training and have the opportunity to learn and work with a wide range of technologies. If you think that this may be a good fit for you, please review the qualifications listed below. Job Description Key Responsibilities Demonstrates ownership and responsibility for timely completion of all work assignments. Demonstrates strong desktop and user support. Makes progress toward certifications. Proactively manages maintenance visits. Communicates all tasks and information quickly and efficiently with the primary engineer. Works independently and shows initiative. Projects confidence to clients. Stays current on technology. Qualifications Education and Experience Associate degree in Computer Networking from an accredited college or university and/or equivalent years of experience. One to two years minimum experience working in related area in a network environment. Certification requirement: MCTS in Windows 7, Configuration; Comp TIA A+ CompTIA network+ preferred The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer subsidized parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions. Qualified, interested candidates should send salary history along with cover letter and resume to: Kathie McCarthy, Director of Human Resources, The Technology Group, LLC: [Click Here to Email Your Resumé] Additional Information Travel is limited mostly to Connecticut. The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Employees start off with 3 weeks annually! Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer free parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.

Job DescriptionDescription: Job Title IT Support Specialist (Manufacturing) - Defense Programs | CMMC Level 1/2 Department / Reporting · Department: Information Technology (IT) · Reports to: General Manager · Work Location: Hybrid -On-site (Essex CT) /Remote · Travel: Occasional (Canada/UK - facility) Position Summary We are seeking a hands-on IT Support Specialist to provide site IT support in a manufacturing environment supporting military/defense customers. This role is responsible for day-to-day IT operations (workstations, accounts, printers, connectivity, basic networking, collaboration tools) while also helping implement and sustain CMMC Level 1 or Level 2 cybersecurity practices. You will partner with Engineering, Quality, Operations, and Corporate IT to maintain secure, reliable systems that support production and protect Controlled Unclassified Information (CUI) where applicable. Key Duties and Responsibilities Site Support (Primary) · Provide support for office and shop-floor users (Windows endpoints, peripherals, scanners, label printers, VoIP phones, conference room systems). · Troubleshoot hardware/software issues: imaging, break/fix, drivers, application issues, performance, and connectivity (LAN/Wi-Fi/VPN). · Provision and support user accounts, email, and collaboration tools (e.g., Microsoft 365, Teams, SharePoint) including onboarding/offboarding. · Support manufacturing-adjacent systems (as applicable): ERP, shared workstations, and production PCs. · Maintain IT inventory and lifecycle management: asset tagging, deployment, refresh planning, secure disposal, and license tracking. · Manage and maintain printers and print services (including production label printers) and coordinate with vendors for repairs and supplies. · Assist with network support: patching, cable management, switch/AP troubleshooting, and basic firewall/VLAN coordination · Document issues, solutions, and standard procedures in a ticketing/knowledge base system; meet service-level expectations. Cybersecurity & Compliance (CMMC Level 1/2 Focus) · Support implementation and ongoing operation of CMMC Level 1 or Level 2 practices, including collecting evidence and maintaining audit-ready documentation. · Assist with NIST SP 800-171 aligned controls (where applicable), including: access control/least privilege, MFA support, secure configuration baselines, patch and vulnerability management, endpoint protection, and secure backup/restore testing and retention practices. · Help maintain compliance artifacts such as policies/procedures, system inventories, training records, and other required evidence. · Support secure handling of CUI/FCI where applicable (labeling, storage, transmission, and user guidance). · Assist with vendor management and security reviews for IT tools/services to ensure alignment with defense program requirements. Collaboration & Continuous Improvement · Work closely with Operations and Engineering to minimize downtime on the manufacturing floor while maintaining security requirements. · Provide basic cybersecurity awareness coaching to end users (phishing, safe data handling, removable media rules, clean desk, etc.). · Identify recurring issues and recommend improvements (automation, standardization, hardware refresh, segmentation, policy updates). Requirements: Required Qualifications · 3+ years of hands-on IT support experience (help desk, desktop support, or site IT), ideally in manufacturing or industrial environments. · Demonstrated experience supporting Windows endpoints in an Active Directory environment (Windows 10/11; basic Group Policy concepts; user provisioning and permissions). · Practical troubleshooting experience with networking fundamentals, printers/peripherals, and common business applications/collaboration tools. · CMMC implementation experience (Level 1 or Level 2), such as implementing practices/controls, preparing evidence, supporting internal audits, developing/executing security policies and procedures, and/or supporting assessment readiness (gap support, POA&M tracking, remediation). · Experience working in or supporting military/defense environments (DoD contractor, defense manufacturing, defense supply chain), with awareness of controlled data expectations and disciplined change management. · Strong documentation skills (tickets, SOPs, evidence capture) and ability to explain technical issues to non-technical users. · Ability to work on-site and safely in a production environment (PPE adherence, awareness around machinery and restricted areas). Preferred Qualifications · Familiarity with defense compliance frameworks/requirements such as NIST SP 800-171, DFARS cybersecurity expectations, and ITAR/EAR awareness (as applicable). · Experience with Microsoft 365 administration · Experience with EDR/antivirus platforms, vulnerability scanning, and backup platforms. · Basic firewall/VLAN segmentation concepts and secure remote access/VPN. · Certifications (nice to have): CompTIA A+, Network+, Security+; Microsoft (MS-900, MD-102); ITIL Foundation; and/or recognized CMMC-related training/credentials. · Experience supporting regulated or audited environments (e.g., ISO 9001/AS9100). Key Competencies · Customer-first support mindset with strong follow-through. · Calm, methodical troubleshooting and prioritization. · Security-minded approach (least privilege, verify before trust, document changes). · Ability to balance uptime needs of production with compliance requirements. · Strong communication and collaboration across departments. Work Environment / Physical Requirements (Typical for Manufacturing IT) · Mix of office and production-floor support; may require walking the facility and occasional lifting of IT equipment (e.g., up to 30-50 lbs). · May require availability for occasional after-hours maintenance, patching, or urgent production-impacting issues. Security / Eligibility Note (Optional Language) Candidates may need to meet customer and program requirements for defense work (e.g., background screening; in some cases, U.S. Person status may be required due to export-controlled data/programs).