Technical support technician jobs in OFallon, MO

At Alliance Technologies, we look for individuals who are: -Team-oriented -Motivated to succeed -Always willing to lend a helping hand -Passionate about providing quality support For this role, we're specifically looking for someone who: Has that natural knack for customer service. Someone who is a self-starter but is also empathetic, resilient, and always eager to learn and grow. The best fit for this role is someone who combines genuine care for clients and their needs with strong technical skills. If this sounds like you, we invite you to learn more about Alliance and the role of Service Desk Analyst II. What you can expect in this role: The Service Desk Analyst II provides advanced technical support for desktop systems and desktop applications, ensuring a high level of client satisfaction through prompt and effective issue resolution. This role involves triaging, prioritizing, and troubleshooting requests, as well as creating and updating knowledge articles to aid in support accuracy. The Service Desk Analyst II works closely with advanced support and systems management teams to escalate more complex issues and coordinates with clients, vendors, and other teams to share information. As an escalation point for Service Desk Analyst I team members, this role requires a strong commitment to upholding Alliance standards, processes, and procedures to ensure consistent, high-quality support. On a given day, as Service Desk Analyst II you will: Provide advanced technical assistance, triage, and prioritization for Desktops and Desktop Applications in a fast-paced and high-performing team Follow, create, and revise knowledge articles to support Desktop and Desktop applications, working with the related technical teams to ensure accuracy Maintain highest levels of client satisfaction by commitment to timely response and resolution of all requests for client support Interact with co-workers, vendors, clients, and representatives of other organizations to obtain and disseminate information Work with advanced support and systems management teams for secure and timely escalation of issues beyond the scope of the Service Desk team Accurately track and report all time worked per organizational guidelines and client agreements Serve as a mentor and escalation point for Service Desk Analyst I team on complex desktop related issues Participate in on-call rotation to provide technical assistance for critical issues *Please Note this position is located in St. Louis, MO. While some Hybrid work is available, this is an in-office position; full-remote is not an option. Your areas of expertise that matter most for this role: Education Associate degree or higher, focused in computer science, information systems, or related area Experience 2 year+ experience in an information technology support role is preferred Ability and experience working in a high volume and fast-paced environment Strong working knowledge of these technologies: QuickBooks / Sage basic troubleshooting and triage Triage of network connectivity issues PC builds Scan to Email Initial Security Alert Triages Perficient in these technologies: Microsoft Office 365 User administration, troubleshooting and support Microsoft Edge, Chrome, and Firefox Browsers General desktop support for Microsoft Windows and Mac OSx environments Managing users and groups in Active Directory Application troubleshooting and installation Remote connectivity setup Email filter maintenance Performance troubleshooting Attributes Experience with troubleshooting complex situations Creative problem-solving and troubleshooting abilities Ability to provide technical assistance across multiple technical environments Ability to manage and prioritize multiple tasks and/or projects simultaneously Strong customer-centric mindset with a focus on building lasting client relationships Strong verbal and written communication skills, with the ability to convey technical information to both technical and non-technical audiences A proactive, solutions-oriented mindset, with the ability to identify opportunities for improvement Desire to deliver a white-glove experience for our clients Physical Requirements Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components When we asked our team members what they think people should know about us, here's what they said: “Alliance provides an incredible level of support to both its employees and its clients that I've never seen at any other company.” “Everyone looks out for one another.” “Alliance Technologies has amazingly dedicated employees that are customer focused and mission oriented. We work towards our common goals together.” “We are very determined to find the best possible solution for our clients no matter what.” We're excited to add additional dedicated, passionate, supportive individuals to our team. Are you ready to be part of a team that takes pride in providing exceptional services, including cloud computing, network solutions, and consulting to our local community in St. Louis? Apply now!

Job Summary: The Systems Engineer L1 is a high-profile position responsible for providing remote services to NetGain Technologies' managed service clients. This role requires excellent coordination and communication skills to ensure clear and consistent interactions with both internal personnel and clients. The Systems Engineer L1 will handle various technology issues remotely and escalate tickets when necessary. Key Responsibilities: Provide remote support for technology issues to managed services clients. Ensure timely response to service requests, meeting or exceeding targeted quality levels or Service Level Agreements (SLAs). Document all time and work in service tickets with detail and in real-time. Maintain consistent communication with clients regarding pending service requests. Follow all safety and security procedures at NetGain Technologies and customer locations. Return all inter-company business calls or emails within one business day and check email at least three times daily. Ensure delegated tasks and duties are carried out properly and timely. Participate in mandatory meetings and huddles. Maintain certifications and stay updated on new technologies to better serve customers. Work unsupervised in a remote location when necessary. Requirements Requirements: Education: Required: High School diploma or equivalent. Preferred: Associate's degree or higher in Information Technology or a business-related field. Certifications: CompTIA Network+ MS-900 Experience: Required: Minimum of one year of experience supporting computers and network technologies. Preferred: 2-3 years of experience with strong documentation and written communication skills. Skills: Proficiency in troubleshooting workstation and printer problems. Ability to install and configure standard business applications. Understanding of home and business networks. Familiarity with word processing, spreadsheets, Internet software, anti-virus, and email applications. Strong communication, problem-solving, and organizational abilities. Physical Requirements: Ability to sit and walk within office areas. Ability to lift 25 lbs and unbox/install equipment. Must have systems online, logged in, and ready by the start of the shift. Coordination of breaks with the team or manager. Other Requirements: Fluency in English (read, write, and speak). Mathematical abilities for scheduling and basic accounting functions. Reasoning ability to resolve logistic or process control problems. Working Conditions: Primarily indoor office environment with occasional visits to clients, suppliers, and professional conferences. Travel by ground and air may be required. This is a results-oriented position and may be considered stressful. Essential Functions: Prioritize client needs and support the company's business goals. Provide ongoing support and expertise to customers and co-workers. Maintain certifications and learn new technologies. Communicate effectively to ensure all issues and requests are completed. Work unsupervised in remote locations when necessary. Confidentiality: Maintain confidentiality of all financial, proprietary, technical, security, sales, human resources, and marketing information. Acknowledgment: The employee must review and understand the job description and performance evaluation criteria, ensuring they can fulfill each duty or task.

Job Title: IT Support Specialist (Level 2) Employment Type: Contract-to-Hire Pay Rate: $26.00/hour while on contract Benefits: Healthcare available during contract period Overview We're seeking a hands-on IT Support Specialist (Level 2) to join our St. Louis corporate IT team. This role provides a balance of desktop, help desk, software, and network support in a fast-paced, professional office environment. You'll be the go-to onsite resource for troubleshooting and resolving a wide range of technology issues while contributing to long-term systems stability and user satisfaction. What You'll Do Provide Tier 2 technical support for end-user hardware, software, and network issues-both in person and via ticketing systems. Troubleshoot and resolve issues related to Windows 10/11, Office 365, network connectivity, VPN, and printers. Support installation, configuration, and maintenance of laptops, desktops, and peripherals. Assist with network administration tasks including switch port configuration, wireless connectivity, and VoIP setups. Collaborate with Level 1 support and escalate issues to senior engineers as needed. Maintain accurate documentation of tickets, fixes, and asset inventory. Participate in deployment projects such as system upgrades, software rollouts, and hardware refreshes. Deliver excellent customer service, ensuring minimal disruption to business operations. What You'll Bring 2+ years of experience in a professional IT support or help desk environment. Strong troubleshooting ability across hardware, software, and networking layers. Familiarity with Active Directory, Office 365 admin tools, and basic network concepts (TCP/IP, DNS, DHCP). CompTIA A+ certification required; Network+ or other relevant certifications a plus. Excellent communication skills and a customer-first approach. Ability to work independently onsite in a collaborative corporate setting. Schedule & Details Full-time, onsite role (Monday-Friday) at the St. Louis corporate office. Contract-to-hire opportunity with healthcare available while on contract. Potential for long-term growth within the IT team upon successful completion of contract period.

IT Support 6 month contract Chesterfield, MO Rate: $18-$23/hr. (5X/WEEK ONSITE) The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Main Responsibilities: • Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. • Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. • Document and reports on work completed to ensure compliance with Company and Customer Procedures. • Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. • Provide customer service to internal and external customers to ensure consistent experience. • Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. The Ideal Candidate • Able to follow instructions and procedures • Proven experience in IT Desktop Service environment. • Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role • Demonstrates an organized approach to work. • Demonstrates customer • Windows experience required SKILLS The Ideal Candidate • Able to follow instructions and procedures • Proven experience in IT Service environment. • Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role • Demonstrates an organized approach to work. • Demonstrates customer Checking conference rooms, imaging, Inventory, preparing computers for disposal. - What is the role doing? (For example, deployment, configuration, support) Checking conference rooms, imaging, Inventory, preparing computers for disposal. - What is the technical environment, & minimum (technical) skills/experience needed? Basic Computer skills -Will this contract be extended or convert full time after the 8 months? Currently looking at 6 months but possible to extend longer. - Are there any professional accreditations required for the role? A+ certification not required but recommended. - What are the ‘nice to have' skills/experience? Imaging computers, maintaining inventory. - Does the resource need experience of working in any particular sector? None - Will the resource be working alone or in a team? With a team but will have independent task. - Is the person expected to travel for the role? (Travel arrangements need to be discussed with the service provider in advance) NO -Is the role hybrid, remote, or onsite? Onsite Skills & Requirements Performing a range of technical work activities either remotely or at customer site to meet business and customer requirements. Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Join Telesis7 as an Enterprise IT BA for one of our premier clients. ***MUST BE LOCAL TO ST LOUIS, MO TO START*** THIS ROLE IS IN ST LOUIS. NOT OPEN TO REMOTE WORK. MUST BE LOCAL TO ST LOUIS NOTE - this is 4 Days per week in office in one of the above locations; we are unable to provide sponsorship and are unable to work with third parties or C2C. Please apply to this posting and do not contact directly via email. Business Analysis job description (Must-have): Practiced in Agile and Scrum processes Liaison between technical groups and the business Ability to interact and handle different groups with competing needs User Story or Requirements writing, definition, and elicitation Ensure User Story meet INVEST or other current best practices A willingness to provide and accept constructive feedback on projects Motivated to independently research topics using available tools Ability to perform impact analysis on systems, users, projects, and dependencies Organizational skills: ability to coordinate all communications strands of a project Proficiency in Word, Excel, and other MS Office products Salesforce Experience with an understanding of the SF data structure. MuleSoft Experience Wireframing experience Integration experience Business Analysis Tools (Nice to have): Business Process Modeling Notation (BPMN) Jira project management experience MS Visio or Lucid charts experience (BPMN) Used to construct process flows to clearly show impact of project (as-is and to-be flows) Integration to ICOMS Integration to CSG

We are hiring a Help Desk Analyst in the St. Louis, MO area! This is a key team member in answering helpdesk calls with support on hardware and software issues and the go-to person for employees with their day-to-day IT operations. Responsibilities: Provide Level 1 technical support. Provide friendly, courteous, and quality systems support to all users. Assist with advanced troubleshooting for special projects as assigned by Helpdesk Supervisor. Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e., software, hardware, phones, mobile devices, and client specific applications). Assist users with various firm application support systems; Microsoft products including Office 365, iManage, Aderant and Power PDF and others. Assist with inventory control and tracking of IT assets throughout the firm. Perform employee office moves relating to IT. Image new computers and configure them for deployment to members. Manage Audio/Visual setups including conference calls and WebEx/Teams/Zoom events. Manage IT resources calendar for availability of A/V equipment and Mobile Hot Spots. Participate in an on-call after hours schedule for emergency assistance when needed. Qualifications: Strong customer service and communication skills Advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Access). Knowledge of Android and iPhone device setup and troubleshooting. Intermediate knowledge of Windows 10 and Operating Systems. Knowledge of VPN and VMWare Horizon connectivity principles. Working knowledge of Active Directory and user account changes. Working Knowledge of Microsoft Teams including Teams voice and video conferencing. Technical aptitude with strong PC literacy skills. Strong problem-solving skills and decision-making ability. Ability to learn and apply technical information in a fast-paced, demanding work environment. Flexibility to accommodate helpdesk's hours of operation, including participating in after hours on-call schedule. Strong enthusiasm and desire to learn. Work well in a team environment. At least one year experience in a Call Center/Helpdesk position. Minimum of Associates Degree in computer technology or business related degree or equivalent experience. Preferred: A+ Certification Preferred: Certification as Microsoft Office Specialist 6794

About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects. The Role We Want You For If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations. The Specifics of the Role Provide day to day support to our remote Jobsites Prioritize problems and incidents and escalate to internal teams Basic knowledge of Microsoft products (Windows, Office) Physical Installation of Meraki networks Physical Installation of full site Mesh networks Satellite communication installation Basic Knowledge of Cisco AV Room kits (Webex) Basic understanding of Design and Construction delivery process Create and document training materials and knowledge articles Provide training on software, hardware, and systems to Clayco Team Members Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Perform post-resolution follow-ups to requests and incidents Manage printer hardware and software throughout our jobsites Provide feedback on recurring incidents to engineering and development teams First line of troubleshooting for remote networks Adaptive and willing to learn business processes Self-starter with the ability to workwithout direct supervision Effective communication skills and deductive reasoning ability Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. Work with ISP vendors and managed services support partners to resolve technical problems Perform regular health checks on equipment at remote sites. Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others. Provide technical assistance for project planning and support. Identify and inform Leadership of recurring Incidents. Contribute to company vision and direction by helping improve technical practices. Requirements 1 to 4 years of experience in IT 60% plus Travel Ability to use hand and power tools Lift and move heavy objects (50+ lbs) Service industry experience Strong interpersonal and communication skills Basic MS Office Suite/iOS support Experience using enterprise ticketing system (ServiceNow) Knowledge of AV solutions Experience with cellular technologies (cradlepoints, hotspots) Some Things You Should Know Our clients and projects are nationwide - Travel will be required. No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest - Midwest Contractor (#1). 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the

The Tier 3 IT Support Engineer provides advanced technical support for complex server, network, and infrastructure issues. This role serves as the highest escalation point within the support team, ensuring timely resolution of critical incidents and delivering expert guidance for system improvements, deployments, and long-term architecture planning. Key Responsibilities Act as the final escalation point for complex technical issues involving servers, networking, virtualization, and core infrastructure. Troubleshoot and resolve advanced issues related to Windows Server, Active Directory, group policy, DNS/DHCP, and identity management. Manage, configure, and optimize network infrastructure including switches, routers, firewalls, VLANs, VPNs, and routing protocols. Oversee server installations, migrations, and upgrades (Windows Server, Linux preferred). Perform deep-level diagnostics on performance problems, network latency, system failures, and security incidents. Implement and maintain virtualization environments (VMware, Hyper-V, etc.). Support backup, disaster recovery, and business continuity systems. Collaborate with Tier 1 and Tier 2 staff, providing mentorship, documentation, and knowledge transfer. Work closely with engineering teams on new deployments, infrastructure improvements, and project-based initiatives. Ensure systems adhere to security policies, compliance standards, and industry best practices. Participate in on-call rotation for critical issues as needed. Required Skills & Experience 5+ years of experience in an advanced IT support or systems engineering role. Strong expertise with Windows Server administration, Active Directory, group policies, and domain services. Solid networking background: TCP/IP, LAN/WAN, VLANs, VPNs, routing/switching, firewall administration. Experience troubleshooting complex multi-layer network problems. Proficiency with virtualization technologies (VMware, Hyper-V). Understanding of cloud platforms (Azure, AWS, Microsoft 365) is a plus. Familiarity with monitoring tools, logging platforms, and ticketing systems. Strong analytical and communication skills with the ability to explain technical issues to non-technical users. Certifications (Preferred) CompTIA Network+, Security+, Server+ Microsoft (MCP, MCSA/MCSE) Cisco CCNA/CCNP VMware VCP ITIL Foundations

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services (BGS) is currently hiring for a broad range of experience levels including Systems Integration Engineers (Associate and Experienced) to join the MQ-25 Product Support Integration SEIT Team located in Hazelwood, MO. This position will support various systems engineering and integration activities across the BGS MQ-25 scope of work. This is an exciting time to be a part of the MQ-25 program! The MQ-25 program is currently working the Engineering and Manufacturing Development of 9 flight vehicles and two full-scale test articles for the Navy. In 2021, the MQ-25 test airplane was the first autonomous flying vehicle to refuel a manned aircraft in flight. Position Responsibilities: Supports the day-to-day execution of systems engineering and integration activities across the MQ-25 Product Support scope of work in support of the MQ-25 Systems Engineering Management Plan (SEMP) Contributes to the development and integration of the Deck Control Device (DCD), Aircraft Maintenance Device (AMD), and Program Loader Set (PLS) including support of lab and on-aircraft testing. Supports requirements management and verification activities across the Product Support organization. Works with product teams to develop and track system and subsystem requirements from inception through verification. Ensures that system and subsystem designs meet contractual requirements Supports Diminishing Manufacturing Sources and Material Shortages (DMSMS) management activities across the Product Support portfolio. Coordinate across teams to identify and mitigate DMSMS/obsolescence issues Works closely with the MQ-25 Product Support SEIT Lead, other senior engineers and program management to address technical integration challenges across the program. Analyzes complex technical issues, proposes technically complete solutions, develops execution plans and works to proactively lead small teams to achieve a scope of work. Ability to work onsite 5 days per week. Ability to travel up to 10% in support of Flight Test may be required. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 1+ years' experience with domain knowledge of system architecture, requirements, interface definition, verification, and validation Preferred Qualifications (Desired Skills/Experience): 5 years of higher education and/or related work experience. (Higher education includes college, university, technical school, licensing/certification programs, etc.) Active Secret security clearance Experience on MQ-25 or other autonomous or military aircraft Experience with requirements management and verification Systems Engineering experience using tools such as DOORS, CAMEO, JIRA, Windchill, VersionOne, BORIS, and other common tools. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. General: All information provided will be checked and may be verified. Please apply ASAP for this role as recruitment may commence before the end date. Pay Transparency & Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Associate Summary Pay Range: $88,400 - $119,600 Experienced Summary Pay Range: $107,100 - $144,900 Applications for this position will be accepted until Jan. 02, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. These projects include resolving user community technical issues and maintenance of IT systems. Piston Automotive wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar. Why Piston Automotive? Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts Responsibilities Provide technical support to end users to maintain business operations and minimize downtime. Execute and implement all personal computer software and hardware implementation plans. Maintain personal software and hardware in area of responsibility. Keep current on new technologies and staff productivity tools. Provide testing and implementation of all personal computer components. Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components. Communicate and escalate issues and needs with Senior IT Specialists. Responsible for maintaining incidents and change requests in ServiceNow. Administrative experience in any of the following areas: VMWare, Rubrik, Active Directory, DHCP, DNS, WSUS, SCCM, Azure and Office 365 (Exchange, SharePoint, Teams, OneDrive, etc). Supporting local end users including admins, directors and executive staff where needed. Responsible for providing on-site and remote support for enterprise video conferencing system(s). Assist in installation, configuration and management of all Local and Wide Area Network systems, such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras). Qualifications A minimum of 2 years of related experience in end-user support of systems. High school diploma or GED an Associate's Degree preferred. Experience with the following: Windows 7 and 10 Servers 2008 and 2012 Active Directory DNS DHCP Two to four years of related experience in the development and support of systems is preferred. Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at *********************************. We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers.

Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware. Essential Duties and Responsibilities: Determines the need for and oversees the operation of a wide variety of audio and video systems. Advises management on the purchase of audiovisual equipment. Helps develop policies and procedures for handling and operation of all audiovisual equipment. Diagnoses and resolves media system problems. Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs. Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed. Creates and maintains schematics of AV systems. Edits and creates videos for use throughout the Garden. Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs. Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment. Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed. Maintains inventory of supplies and equipment. Advises management when there is a need to rent audiovisual equipment for a Garden event. Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed. Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards. Reports all accidents, injuries and near-miss accidents immediately. Meets expected attendance guidelines. Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies. Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others. Performs additional duties as assigned. Supervisory Responsibilities: None. Competencies: Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations. Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences. Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns. Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions. Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. Qualifications/Experience: Minimum of two (2) years hands-on experience operating all types of A/V equipment Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets. Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training. Demonstrated knowledge of media production, communication, and dissemination techniques and methods. Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras. Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE). Working knowledge of safe operation procedures for various types of A/V equipment. Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices. Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner. Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner. Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required. The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required. Education: Associate's degree in media/communications required Certificate in computer technology such as A+ required An equivalent combination of skills, education, and experience may be considered Computer Skills: Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required. Knowledge and experience with Windows hardware and software technology, internet access, and e-mail. Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required. Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment. Basic network configuration and troubleshooting knowhow. Solid Internet research skills. Other Skills and Abilities: N/A. Language Skills: Ability to communicate effectively in English (oral and written). Ability to read and comprehend instructions and information to effectively execute and achieve results. Mathematical Skills: H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals. Reasoning Ability: Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution. Certificates, Licenses, Registrations: Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment). Physical Demands: Ability to lift/move equipment up to 75 lbs. Requires working in high places using ladders and lifts. Ability to wear personal, protective equipment, including fall restraint. Ability to work outdoors for extended period of time during all seasons of the year. Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet. Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus. Proficient ability to utilize computer keyboard (typing). Work Environment: Ability to work in varying environments, inside and outside. Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed). Comfortable working in immediate proximity to general public, in a safe and friendly manner. Contacts with Individuals/Organizations inside/outside the Garden: Garden staff in area where work is being performed and during planning for special events and festivals. Members of Facility Support Department. Internal and external clients. Supervisor: Manager, User Support

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

SUMMARY: The Technology Specialist serves as a frontline support member of the Technology Department, providing on-site assistance to students, staff, and administrators. This role combines traditional technical support responsibilities with a specialization in digital media technologies to enhance instructional practices and district communication. Required Skills and Experience: To perform this job successfully, an individual must be able to perform each essential duty and carry out assigned responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. * Provide on-site technology support to students, teachers, and administrators across school buildings to proactively and reactively resolve day-to-day technology issues. * Respond to help desk work orders in a timely, professional manner. * Troubleshoot and repair hardware * Diagnose and resolve network connectivity issues and assist with basic network troubleshooting tasks. * Configure and deploy devices following district domain and network standards. * Provide technical guidance and training to staff and students to support instructional goals and classroom device use. * Strong problem-solving, communication, and customer service skills. * Ability to work independently, manage priorities, and communicate effectively with non-technical users. This position reports to the Director of Technology Additional Expectations: * Ability to lift, move, and install technology equipment as needed. * Must exhibit reliable attendance and the ability to support after-hours events on occasion. * May oversee or coordinate with vendors or contractors during equipment installation or repairs. * Perform other related duties as assigned. EDUCATION/TRAINING: * High school education and graduation diploma LANGUAGE SKILLS: * Ability to read, analyze, and interpret technical manuals, reference books, and policy/procedural guides. Ability to use the English language to communicate effectively, both orally and in writing. CERTIFICATION and LICENSES: * Valid Missouri Driver's license required since employees must provide their own transportation to and from work and to various in-district job sites. TERMS OF EMPLOYMENT * Twelve-month employee * Eligible for sick and vacation days upon hire as set by Jennings School District board policy. You are navigating off of REAP site to the district's posting. OK

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence. Job Summary: The Technician, Client Services is part of the Managed Services team responsible for supporting one (or multiple) clients and handling inbound and escalated inquiries for the client's products and services. The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. At IT Solutions, most of our clients rely on us as their sole technological resource. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service. Responsibilities: Answering technical service calls and creating customer tickets. Must have excellent troubleshooting skills, be able to triage a customer's issue, getting to the root of the problem in a timely matter and document issue(s). Able to troubleshoot Internet connection issues, hardware issues and talking customers step by step through several processes Provides phone support to end users with an enthusiastic attitude to analyze, troubleshoot and resolve issues to customer's satisfaction. Ensures creation of tickets and escalation to appropriate group(s). Provides remote hardware/software support, documentation, support logs and other related information throughout triage process. Analyzes and troubleshoots the logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis. Interact and work directly with multiple advanced technician groups and vendors to escalate technical issues, provide client updates, and drive incidents to resolution often collaborating between more than one group at a time. Work regularly with the client's internal service and project coordinators who assign tickets. Travel onsite to the client office as defined to provide services. Days not spent traveling will be worked onsite at IT Solutions or, at times, working from home. Knowledge, Skills, and Abilities: Confident and comfortable with client facing activity. Strong oral and written communication skills Communicate effectively with internal team members, customers, clients, and stakeholders. Maintains the ability to stay organized and be detail oriented. Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence. Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment. Understanding of all Microsoft 365 offerings, as well as a basic understanding of Active Directory. Ability to lift at least 50 pounds and be comfortable with climbing up step ladders. Experience: Bachelor's Degree, or equivalent level of experience in related field 2+ years' work experience as a Network Administrator installing, configuring, maintaining, and troubleshooting network, data center and security technologies. Experience managing or troubleshooting all Windows desktop and Windows Server (2012-Current) versions. Experience managing or troubleshooting with Office 365 Exchange online and Microsoft Exchange 2013-Current. Experience with any of the following firewalls and remote access VPNs: Cisco AnyConnect, Meraki, Sonicwall, Fortinet, etc. Experience with a ticketing system, such as ConnectWise Manage Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred Certificates, Licenses, Registrations: CompTIA A+, Microsoft Windows, Apple mac OS certification, Cisco Certifications not required but would be a plus Proficient in a recent version of Microsoft Office suite Must have valid driver's license & reliable transportation. The majority of work is to be done at client offices across the (office location) area (mileage will be reimbursed) with some work to be done from your home. ITS offers a full benefits package, including: Rich Medical and prescription plans Dental & Vision Paid Holidays and Flexible Paid Time Off 401K/401K Roth with Safe Harbor matching Stock Appreciation Rights Company-paid life insurance, long-term and short-term disability insurance Company-paid mental health support & financial wellness services FSA for medical and dependent care HSA option with compatible medical plan Company-paid training, materials, and exams Performance-based bonuses IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society." St. Charles Community College seeks a full-time Tier 2 Technical Support Analyst position will analyze and determine user software needs; ensure effective operation of audio visual for classroom and community events, and provide other high-level instructional and technical support for the academic and community functions of the College on the main campus and off-site location(s). ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: * Meets with users to determine specifications and network configurations needed for new and existing software. * Provides instructional and technical support to staff, faculty, and students for computers, AV needs, printing and other miscellaneous hardware and software. * Analyzes information (specifications compared to the workstations and network it will be installed on) and works with the vendor to resolve any technical issues. * Deploys images and reviews special policies or permissions that need to be setup. Verifies software license information. * Software installation on a network or standalone. * Set-up, troubleshoots and ensures connectivity to the network by proper configuration. * Record system documentation for technical procedures and/or training. * Set-up and performs testing of software on new operating systems. * Trainer for Tier 1 Technology Support Analysts. * Provides basic audio/visual equipment maintenance. * Provides media instruction for faculty, staff and community. * Installs, administers, and operates all audio/visual equipment, for all video production activities related to SCC. Including projectors, recorders, data projectors, distribution amplifiers, cameras, mixer/editor; photography equipment; overhead, slide and 16mm projectors; personal computer. * Manages the TV Studio and assists faculty with classroom activities, including instructional sessions with studio equipment (switcher, teleprompter, cameras, etc.) * Complies with IT procedure for reporting child pornography on SCC equipment. MINIMUM QUALIFICATIONS: * Associate's degree from two-year College; or four years related experience and/or training; or equivalent combination of education and experience. * Experience deploying software to computers using SCCM, loading software, and basic hardware knowledge. * Understanding of Microsoft Windows Server environment including Active Directory, group policies, and permissions. * Experience documenting standard operating procedures, processes, and other administrative functions. * Self-motivated, task oriented, focused on resolving issues, and ability to function with minimal supervision. * Conceptual knowledge of network and physical security principles. PREFERRED QUALIFICATIONS: * Experience with PowerShell is preferred. * Technical knowledge of a Windows and Mac operating system preferred. * Knowledge of Active Directory preferred. * Experience with audiovisual technology; including projectors, video equipment, Smartboards and document cameras preferred. St. Charles Community College is an Equal Opportunity Employer.

For nearly three decades Interco has developed trading relationships around the world with the ultimate goal of returning recycled raw materials back into the global supply chain. Established in 1996 Interco has grown with the focus of providing recycling & trading services to industrials, scrap dealers, OEMs, governments, smelters, refiners, and miners across nonferrous metals, electronics, and battery materials. Headquartered in St. Louis, Missouri, Interco operates two recycling facilities in the Greater St. Louis area. We take pride in being a dedicated, trusted partner to our suppliers and consumers. The IT Technician provides front-line technical support across computers, mobile devices, software applications, and basic network connectivity. This role resolves day-to-day user issues, performs routine maintenance, supports onboarding and offboarding, and assists with a wide range of internal IT projects. Key Responsibilities Respond to and resolve help desk tickets, calls, and email requests Troubleshoot Windows OS issues, software problems, and common errors Support remote users using remote assistance tools Reset passwords and manage basic account permissions Set up new user accounts and assist with onboarding and offboarding Replace or upgrade basic hardware components in desktops and laptops Troubleshoot and support printers, scanners, and peripherals Ensure connectivity for LAN, Wi-Fi, and VPN users Assist with basic IP, DNS, DHCP, and network printer issues Add new IT assets into inventory and maintain accurate asset records Perform clean, organized wire and cable management on desks, racks, and workstations Log support requests and resolution documentation in ConnectWise Update knowledge base articles and internal documentation Participate in routine system maintenance and patching Assist with IT projects, migrations, and hardware rollouts Perform periodic on-site inspections at assigned locations Qualifications Skills and Requirements Strong understanding of Windows OS troubleshooting General PC hardware knowledge including RAM, SSD, BIOS basics, and peripherals Ability to perform clean and organized wire and cable management Familiarity with Microsoft 365 and common business software Ability to troubleshoot basic network and connectivity issues Understanding of user account management including Active Directory basics Ability to document work clearly and follow established procedures Strong internal communication skills Preferred and Trainable Basic IP networking concepts including DNS, DHCP, and subnets Experience with ITSM ticketing systems such as ConnectWise or ServiceNow Experience with remote support tools Ability to support project tasks including imaging, deployments, and upgrades Understanding of IT security best practices and phishing awareness Education and Experience College degree in a related field is required Acceptable fields include Information Technology, Computer Science, Cybersecurity, or similar disciplines Up to two years of IT support experience CompTIA A+ preferred Additional Information Compensation: $20/hr 100% Company-paid Medical, Dental, Vision 100% Company-paid Short-Term Disability, Long-Term Disability Company paid $25K life insurance policy Accelerated paid Vacation time Paid vacation Christmas Eve through - New Year's Day for all employees As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa. This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time. Candidate information will be kept confidential according to EEO guidelines. Work remotely: No *******************

For nearly three decades Interco has developed trading relationships around the world with the ultimate goal of returning recycled raw materials back into the global supply chain. Established in 1996 Interco has grown with the focus of providing recycling & trading services to industrials, scrap dealers, OEMs, governments, smelters, refiners, and miners across nonferrous metals, electronics, and battery materials. Headquartered in St. Louis, Missouri, Interco operates two recycling facilities in the Greater St. Louis area. We take pride in being a dedicated, trusted partner to our suppliers and consumers. The IT Technician provides front-line technical support across computers, mobile devices, software applications, and basic network connectivity. This role resolves day-to-day user issues, performs routine maintenance, supports onboarding and offboarding, and assists with a wide range of internal IT projects. Key Responsibilities Respond to and resolve help desk tickets, calls, and email requests Troubleshoot Windows OS issues, software problems, and common errors Support remote users using remote assistance tools Reset passwords and manage basic account permissions Set up new user accounts and assist with onboarding and offboarding Replace or upgrade basic hardware components in desktops and laptops Troubleshoot and support printers, scanners, and peripherals Ensure connectivity for LAN, Wi-Fi, and VPN users Assist with basic IP, DNS, DHCP, and network printer issues Add new IT assets into inventory and maintain accurate asset records Perform clean, organized wire and cable management on desks, racks, and workstations Log support requests and resolution documentation in ConnectWise Update knowledge base articles and internal documentation Participate in routine system maintenance and patching Assist with IT projects, migrations, and hardware rollouts Perform periodic on-site inspections at assigned locations Qualifications Skills and Requirements Strong understanding of Windows OS troubleshooting General PC hardware knowledge including RAM, SSD, BIOS basics, and peripherals Ability to perform clean and organized wire and cable management Familiarity with Microsoft 365 and common business software Ability to troubleshoot basic network and connectivity issues Understanding of user account management including Active Directory basics Ability to document work clearly and follow established procedures Strong internal communication skills Preferred and Trainable Basic IP networking concepts including DNS, DHCP, and subnets Experience with ITSM ticketing systems such as ConnectWise or ServiceNow Experience with remote support tools Ability to support project tasks including imaging, deployments, and upgrades Understanding of IT security best practices and phishing awareness Education and Experience College degree in a related field is required Acceptable fields include Information Technology, Computer Science, Cybersecurity, or similar disciplines Up to two years of IT support experience CompTIA A+ preferred Additional Information Compensation: $20/hr 100% Company-paid Medical, Dental, Vision 100% Company-paid Short-Term Disability, Long-Term Disability Company paid $25K life insurance policy Accelerated paid Vacation time Paid vacation Christmas Eve through - New Year's Day for all employees As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa. This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time. Candidate information will be kept confidential according to EEO guidelines. Work remotely: No *******************