Technical support technician jobs in Palm Bay, FL - 298 jobs
All
Technical Support Technician
Information Technology Technician
Technical Support Specialist
Computer Technician
Projection Technician
Contractor/Technician
Prop Load Technician - 1st Shift, Project Kuiper
Amazon.com, Inc. 4.7
Technical support technician job in Merritt Island, FL
Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and weve designed the system with the capacity, flexibility, and performance to se Technician, Project, 1st Shift, Processing, Operations, Technical, Manufacturing
$39k-67k yearly est. 6d ago
Looking for a job?
Let Zippia find it for you.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Palm Bay, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-45k yearly est. 12d ago
IT Support Specialist
Satcom Direct
Technical support technician job in Melbourne, FL
Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.
Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States.
JOB SUMMARY:
The IT Support Specialist is a point of escalation for helpdesk level tickets and is responsible for developing methods and procedures to be used at the helpdesk level to address issues addressed by users. Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access, conducting software installations, hardware repair, as well as developing methods and procedures for lower tier users interacting with these systems. Additionally, researching, analyzing, testing and coordinate deploying base images for user devices. This position requires a very “Positive" attitude and excellent “Customer Service" skills. The Support Specialist should have excellent telephone etiquette for supporting remote users who reside at our remote office locations, as well as those that are traveling. A sense of urgency is needed for resolution of problems to allow end-users to function without interruption. The Support Specialist will be required to continually update and enhance technical skills through training programs and self-study to stay abreast of technology improvements and updates.
ESSENTIAL DUTIES/RESPONSIBILITIES:
The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Analyze, troubleshoot and resolve escalated issues including; PCs, portable devices (iPads, iPhones, hardware and software), applications printer and fax configurations, applications, printers, faxes and network related issues. Be a point of escalation for helpdesk level issues, identifying when further escalation is necessary and work with appropriate team member.
Assist users with advanced understanding of Microsoft Windows Operating systems &Microsoft Office Products.
Provide assistance in administration of Microsoft Active Directory functions (Account; Add, Change, Delete, role/permission groups, Distribution groups).
Administer security related systems from an IT standpoint. Systems to include access control across multiple office locations.
Resolve account lockout issues.
Develop and test “Gold” images for user level hardware.
Document resolutions to complex issues and tasks that end users may run into, and provide education to them. Analyze repeat problems for final resolution and future mitigation.
Create and administer email accounts, user access accounts for network access and maintain first-level triage for all communication applications.
Provide a consistent, stable platform for all workstations by utilizing an imaging utility to deploy a standard desktop.
Install and replace hardware and software packages (including security patches) for end-user laptops and workstations in all locations.
Assist with asset management to include the tracking of relocation and reallocation of hardware and software (i.e. coordination of company moves) and maintaining a complete inventory of hardware in all locations, including inventory that has been disposed.
Establish and maintain working relationships within our company across all locations.
Work with the business contingency planning to establish and maintain disaster recovery plans at the desktop, printer, and fax level. Test out these plans every six months as part of recovery.
Coordinate resource allocation by supporting use of video conferencing, projectors, and remote PC connections for meetings, etc.
Replacement or repair of damaged or outdated equipment.
Assist other IT departments with projects or research as needed.
Provide proactive information through research of the business to assist and improve processes.
Provide after hours support on rotating on-call schedule
Perform other duties and special projects as assigned.
To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines.
GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS:
Required qualifications and experience:
2-5 years of recent technicalsupport in a corporate setting that includes, hands-on experience configuring and maintaining desktop hardware and software, preferred.
Demonstrated experience providing excellent, professional and positive customer service including superior telephone etiquette and strong verbal and written communication skills (ability to present complex technical information to a non-technical audience).
Demonstrated experience documenting technical resolutions to common issues; sharing information with end-users and team members; and identifying and documenting enhancements that can be made to systems to improve overall customer experience, helping them be more efficient.
Proven ability to stay organized; to track and manage multiple tasks at the same time and follow them through to completion; to solve complex technical problems with limited supervision; and to make sound technical decisions.
Technical experience should include: Experience with networking concepts and administration; thorough knowledge of Windows OS, thorough knowledge of Mac OS/iOS; Active Directory and account management; MS Office including Outlook; MS Dynamics CRM; TrendMicro Anti-Virus; knowledge of PC Architecture and network administration including LAN architecture; trouble shooting skills in Windows Terminal Server environment; knowledge of log on scripts and registry edits.
Experience with printers, preferred.
Experience with Dell Desktop and Notebook or Lenovo laptops, preferred.
Working knowledge of Cisco routers, switches, Cisco ASA Firewalls, preferred
College or technical degree preferred.
CompTIA A+ certificate upon hire or within one (1) year of employment.
Successful completion of required background screening and drug test.
PHYSICAL DEMANDS:
While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (
WORK ENVIRONMENT:
The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *****************.
Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
$34k-57k yearly est. Auto-Apply 60d+ ago
IT Help Desk Technician
Currency Exchange International 4.6
Technical support technician job in Orlando, FL
Job Description
Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options.
Visit our website to learn more about life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a proactive, results-driven, and organized professional to the join the team as an IT Help Desk Technician at our office in Orlando, FL!
Essential Functions:
Assisting with local helpdesk issues
Responding to help requests from remote branch locations and offices including the use of remote access tools and troubleshooting with end-users over the phone or messenger
Thoroughly documenting completed work using the company ticketing system
Hands-on work for various cabling or installation purposes within the office, which may require climbing a ladder and using basic tools
Provide on-call support to office users during some off-hours
Knowledge in the following areas are necessary:
Strong knowledge of Windows 7, 8.1, 10, Server 2008, Server 2008 R2, Server 2012 R2 and various administrative tasks
Experience with remote access software such as Screenconnect, Teamviewer, or Remote Desktop
Troubleshooting Windows installation issues including drivers, printers, scanners, and other software
Formatting and installing Windows Operating Systems, either manually or via mass-imaging technologies, like MDT
Using a ticketing system for prioritizing and documenting progress on issues and projects within the company and department
Familiar with patch management and asset inventory technologies and methodology
Proficiency with OS-native or OS-agnostic programming languages to be used for scripting automated tasks
Cutting and terminating Ethernet patch cables
Enthusiasm and a genuine interest in technology
Competencies:
Action Oriented
Functional Skills
Situational Adaptability
Effective Communication
Optimizes Work Processes
Nimble Learning
Required Education and Experience:
Experience in a PC/local area network support environment.
Strong technical knowledge of PCs, laptops, printers, and peripheral hardware devices.
Strong working knowledge of Windows, Microsoft Office, MS-DOS, communications software, virus protection, and diagnostic software.
Ability to diagnose and resolve onsite and remote PC related computing problems.
Benefits:
Commuter Reimbursement - CXI will pay the driving toll, bus or metro cost in and out of work
Holiday Pay - 11 days of paid designated holidays annually
Vacation Pay - 10 days of paid vacation time off annually
Sick/Personal Days - 5 days of paid sick/personal time off annually
401K Plan - Company matches at 5%
Health/Dental/Vision - 60% payment of the Health/Dental/Vision Insurance premiums
Short and Long-Term Disability - Plan premiums are fully covered by CXI
Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.
$27k-51k yearly est. 25d ago
Skilled Contract Technician
Smart 4.4
Technical support technician job in Orlando, FL
Smart has provided quality support to the themed entertainment industry. We specialize in new attractions, renovations, upgrades, scheduled maintenance, and project management.
Job Description
We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner.
To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks.
Responsibilities:
· Preparing job sites, materials, and tools
· Maintenance installation and support
· Use construction and maintenance tools and equipment to complete daily tasks
· Loading and unloading of materials, tools, and equipment
· Removing debris, garbage, and dangerous materials from sites
· Follow instructions from supervisors to perform manual labor tasks
· Put together and take apart temporary structures
· Follow instruction from Smart Lead & Supervisors
· Perform site clean-up.
· Other duties as assigned
Qualifications
Perform necessary tasks in a safe manner
Must have reliable transportation
Ability to multi-task/cross train with-in various departments
Able to physically handle all cleaning tasks, driving tasks and all tasks required
Reliable
Must be able to stand and walk entire shift for the general labor position
Drive to excel and grow within the company is a plus
Ability to lift up to 50 lbs
18 Years or older;
Must have PPE, and steel toed boots (these can be provided)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-67k yearly est. 60d+ ago
IT Helpdesk Representative
Precision Enterprises, Inc. 3.5
Technical support technician job in Cocoa, FL
Job Description
This position will collaborate with the Information Systems (IS) staff to provide technical assistance to clients who require support using customer hardware and software in accordance with the formal, sociotechnical, and organizational process components of information systems. This position will treat and respond to end-users as with a customer service orientation and will report activity to IS Manager, Engineering Manager and CFO.
Key Responsibilities:
Diagnose and resolve system incidents, problems, and events reported by customers.
Troubleshoot system hardware and software and generate reports as required Perform account reconciliations to resolve discrepancies.
Install and configure hardware, software, and peripheral equipment in accordance with business requirements for new and current system operators.
Contribute to new employee onboarding or employee transfers and initiate orders for new equipment.
In conjunction with HR Assist in the preparation of financial reports related to accounts receivable.
Administer accounts, network access and rights, to approved equipment and systems.
Diligently monitor and report client-level computer system performance and user trends.
Log, coordinate, prioritize and schedule support requests alongside department resources and regular activities.
Demonstrate access to network and other technological peripherals (i.e. shared scanners and printers) for new and current system operators.
Collaborate internally with HR and Network Operations departments, as well as externally with vendors (i.e. internet service providers, telephone service providers, etc.).
Keep logs of user issues and track completion.
Escalate incidents, problems, and events IS Manager for prioritization directives
Qualifications:
Customer Service Experience
Excellent Communication Skills
Incident and Information Management
Information Assurance
Infrastructure Design
Policy and Procedure Administration
Information System Administration, Testing and Evaluation
Problem Resolution
Core cybersecurity principles and operation of computers and Microsoft Office.
IT system operation, maintenance, and security needed to keep equipment functioning
properly.
Organizational security policies and industry best practices for service desk.
Network security and computer networking methods, concepts, and protocols.
Expertise in successfully identifying the solutions to less frequent and more complex system problems.
Proficiency in conducting research for troubleshooting novel client-level problems.
Proficiency in identifying degradation of system performance causes and initiating appropriate mitigation measures.
Proficiency in configuring and validating network workstations and peripheral devices in accordance with business constraints and needs.
Cyber threats, vulnerabilities, and specific operational impacts of cybersecurity lapses.
Expertise in physical computer elements and operational design, including the functions of various components and peripheral devices.
Proficiency in using the proper tools for repairing software, hardware, and peripheral system equipment.
Ability to accurately depict incidents, problems, and events in the trouble ticketing system.
Knowledge of best practices used for recording and querying and incidents, problems, and events that are reported.
Remote access processes, tools, and proficiency related to customer assistance.
Electronic devices.
Knowledge of systems administration core concepts.
Requirements:
AA degree or Vocational certificate in computer-related field with two years' proven experience in computer network administration and maintenance. OR High school diploma with three years' proven relevant experience.
Physical Requirements:
Capable of striking keys on a computer keyboard and using a computer mouse. Lifting up to 25 lbs.
Viewing computer monitor displays.
Answering phones.
Seated for long periods of time.
Equipment to be Used:
Computer, peripherals, printers, office equipment.
Note
Duties and skills required for this position are general and describe the principal functions, level of knowledge and skills required of this job. You should not consider it an all-inclusive listing of work requirements. You may be asked to perform other duties as assigned, including work in other functional areas. Willingness to contribute in such a manner is taken into consideration in job candidacy, transfer, and performance appraisal.
“U.S. Persons" Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
$40k-73k yearly est. 13d ago
AV & IT Commissioning Lead Technician
AV Hiring USA
Technical support technician job in Melbourne, FL
Job Description
Job Title: AV & IT Commissioning Lead Technician
Salary: $30-$40 per hour
Position Type: Full Time (Permanent hire)
Industry: Audio Visual and Information Technology
Summary
The AV/IT Commissioning Lead Technician ensures AV systems are fully operational, tested and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality. Reports to Installation Manager.
Key Responsibilities
Lead, coordinate and prioritize project related tasks on a daily basis.
Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design.
Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers.
Conduct final system testing, calibration, and quality assurance checks before project completion
Troubleshoot and resolve performance issues in AVIT system configurations
Provide daily job progress reports to the Installation Manager
Provide training and documentation to end-users for system operation
Work closely with engineers and field technicians to implement the system as specified in the engineering documentation.
Maintain redline documents, and system configuration to be updated for final customer deliverables package.
Maintain any other detailed commissioning reports and compliance documentation as needed.
Support service and maintenance department on an as-needed basis
Stay informed on firmware updates and best practices in system commissioning
Required Qualifications:
10+ years of AV installation experience
3 - 5 years of AV commissioning and system testing experience
Strong understanding of AV signal processing, networking, and control system programming
CTS, CTS-I or equivalent certification preferred
High level of experience with DSPs, control systems, and network audio/video distribution technologies
Excellent analytical and troubleshooting skills
Great communications ability to clarify and meet customer expectations
Benefits
Flexible 9/80 work schedule with every other Friday off
Health, Dental and Vision Insurance
Simple IRA with company match
Paid Time Off
Paid Holidays
Employee Incentive Plan based upon KPI performance
Comprehensive training programs
$30-40 hourly 25d ago
Executive IT Support / Help Desk
Landmark Aviation
Technical support technician job in Orlando, FL
The Technology Solutions Analyst is a strategic, client-facing technology expert who ensures seamless, high-touch support for executive-level users and high-profile stakeholders. This position requires advanced technical knowledge, autonomous decision-making, and a proactive approach to resolving complex IT issues in a highly dynamic, confidential environment.
This role requires exercising discretion and independent judgment in planning and delivering customized IT services, driving technology optimization to enhance C-suite productivity.
$34k-57k yearly est. Auto-Apply 59d ago
Resident Technology Support Analyst
Parasol Alliance
Technical support technician job in Orlando, FL
Resident Technology Support Analyst
Reports to: Manager of Resident Support
Do you enjoy working or spending time with the senior population? We are seeking a creative and upbeat individual to engage and empower seniors through technology in our client's senior living communities in the Orlando, FL area. If you are compassionate, patient, and have a “can-do” attitude all while smiling as you multi-task and prioritize your day, please read below! We hope you will consider working with a great team who provides IT support for people over the age of 55!
The Resident Technology Support Analyst will provide technology support for the residents that live in our client's communities. This is a full-time position with working hours between 8 am to 5 pm.
Position Mission
The Resident Technology Support Analyst will be responsible for providing technology support for resident that live in our client's community. This position will require one-on-one personalized experiences for in home visits and community-based classes provided in a group setting.
Requirements
Must be upbeat, outgoing and have a cheerful disposition
Experience working or volunteering in a senior living setting a plus
Ability to build and maintain relationships with residents, their families and the community staff
Value customer service-excellent communication skills and the ability to teach seniors how to use technology devices in a group setting or on an individual basis
Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets and smartphones
The position is largely self-motivated and self-structured. The right candidate will be driven to be challenged and to succeed
Management experience is a plus
Must be able to complete a Level 2 background check (fingerprinting may be required), substance screening, and TB test. Additional requirements may also be required such as masking during flu season.
Responsibilities
Intake of resident support requests
Schedule onsite appointments for technicalsupport
Onsite support of resident hardware and software
Create and lead group classes on different consumer technology
Phone and email support for initial incoming tickets
Ticket resolution as per the client service level agreement
Detailed documentation within service tickets on issue steps and resolution
Excellent customer service on the phone, via email and in person
Position Metrics
30 days
Will prepare content for first class to be scheduled and presented within 60 days of hire
Will demonstrate an understanding of ticket process
Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form.
90% of tickets assigned will be contacted or worked within the first 24 hours
60 days
Will continue to prepare ongoing content and have monthly classes scheduled with topics for the next month determined
Will successfully complete or escalate tickets following proper processes (documentation, explanation of what was done, checklists, etc)
Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form.
95% of tickets assigned will be contacted or worked within the first 24 hours
90 days
Will continue to prepare ongoing content and have bi-monthly classes scheduled with topics for the next 3 months determined.
Will successfully complete or escalate tickets following proper processes (documentation, explanation of what was done, checklists, etc)
Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form.
100% of tickets assigned will be contacted or worked within the first 24 hours
Benefits:
Cell phone/internet reimbursement
Medical, dental, vision, 401k
Responsible paid time off
Certification reimbursement
Company Culture
Our Values:
Teamwork
Accountability
Communication
Empathy
Leadership
Expertise
If you want to work for a values driven, high performance company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance into not only the clients of Parasol but the formation of Parasol itself. We are a virtual company that offers work from home, responsible time off and bonus opportunities.
$34k-57k yearly est. 5d ago
Help Desk Technician
Omniscius Consulting
Technical support technician job in Orlando, FL
Our client is seeking candidates for a Help Desk Technician to support a DoD customer in Orlando, FL. Qualified candidates must have an active DoD Secret clearance. The Help Desk Technician shall provide phone and onsite support for headquarters personnel and phone/remote desktop support for the field offices. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on the Unclassified (NIPRNet) and Classified (SIPRNet) networks.
Responsibilities:
Meet established service level metrics for call response, technicalsupport, and customer service
Input trouble calls into the ticket tracking system. Ensure all relevant information is gathered and documented
Resolve trouble calls; in person at the help desk, over phone, and/or through email
Analyze and resolve trouble tickets utilizing tools such as remote desktop
Escalate trouble tickets when required by service desk processes to Tier II, Tier III, or appropriate team/individual
Provide follow-up service to end-users to ensure that service provided by the Help Desk has addressed their needs in a timely and efficient manner
Assign Trusted Agents (TA's) responsible for issuing alternate tokens to HQ personnel when required
Fully document call resolution and ensure all notes are maintained in the ticket tracking system and Knowledge Base articles are published when applicable
Maintain existing and when required create new SOPs in support of this objective for common Help Desk processes and activities.
Requirements:
Active DoD Secret Security Clearance
A+ Certification
$34k-57k yearly est. Auto-Apply 60d+ ago
Technical Support Analyst in Orlando, FL - Hybrid Role
GD Resources
Technical support technician job in Orlando, FL
Please share profile to [email protected] Duration: Long Term Hybrid Role: Work Persona - Flexible: Weekly on Wednesday and Thursday at the office. Overview: Provides technicalsupport to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering.
What you will do in this role:
• Be a Customer Advocate providing support to users/administrators of our platform
• Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations
• Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform.
• Gain an understanding of?the ServiceNow platform and all?core functionality.
• Analyze data with a?view to isolate the potential?cause of the issue.
• Involve others to?accomplish personal and group?goals.
What you will need to be successful in this role:
• Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder)
• Understanding of Email?Troubleshooting (e.g. Office 365, Exchange )?
• Knowledge on Web?Services (SOAP, REST)?
• Experience Data Extraction Technologies (e.g. JDBC, ODBC)
• Hands-on experience exporting/importing data between separate systemS
• Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
• Hands on experience in any?bi-directional, integration between two systems?
• Some experience with Scripting languages:? JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with the gathering and reading of various log files including tools like Splunk
Hiring Manager Notes
Integrations gets a mix of issue types that typically center around there broad topics:
• Email Configuration and Maintenance (Not just Outlook App)
• SSO/Authentication (Candidate should Know who to configure the tecnologiy and how this works internally, NOT just assign or grant user/permissions).
• Web Services
• Scripting /Rest API
• Database issues
Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time.
Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role?
• Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language
• What backgrounds/skills can we be more flexible with that can be learned on the job?
• SSO and authentication, Email protocols and servers
What will the interview process look like?
• First round - 30 to 45 minute monitoring phone interview (behavioral and technical questions)
• Second round - 1 hour panel interview with 2-3 engineers and hiring manager (technical questions)
• Final Round - Optional
$34k-57k yearly est. Auto-Apply 59d ago
IT
Orlando City Sc & Orlando Pride 3.8
Technical support technician job in Orlando, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
TITLE: Broadcast Engineer (Part Time) DEPARTMENT: IT REPORTS TO: Venue Technology Engineering, Sr. Manager
FLSA: Non-exempt; Part-time
WHAT SETS YOU APART
We are looking for a motivated and technically curious Part-Time, Broadcast Engineer to join Team City. This position is designed for students or recent graduates interested in the technical side of stadium production and broadcast systems. As a Broadcast Engineer, you'll assist in the maintenance, operation, and support of broadcast systems, helping ensure the reliable transmission of audio and video content to viewers across platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with setup, maintenance, and operation of studio, control room, and transmission equipment.
Support live and recorded broadcasts by monitoring signal flow and resolving technical issues.
Help with installation and testing of new broadcast equipment and infrastructure.
Work alongside engineers to troubleshoot audio/video quality issues and perform signal path checks.
Document procedures, technical diagrams, and system configurations.
Collaborate with production, IT, and editorial teams to support multi-platform content delivery.
Other duties as assigned.
QUALIFICATIONS
It's never just a job at Orlando City SC and Orlando Pride. It's a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
Currently pursuing or recently completed a degree in Broadcast Engineering, Electrical Engineering, Media Technology, or related field.
Basic understanding of audio/video signal flow, SDI, IP broadcast, and transmission principles.
Basic knowledge with QSYS. Will need to operate and trouble shoot QSYS audio and video system.
Knowledge of setting up and operating Streamdeck and Bitfocus software.
Familiarity with broadcast equipment such as cameras, switchers, audio mixers, and servers is a plus.
Some experience with Adobe Creative Suite, OBS, Vmix or similar tools is beneficial.
Strong problem-solving skills and attention to detail.
Willingness to learn in a fast-paced, real-world media environment.
Ability to attain and maintain a SafeSport certification.
Ability to pass a background check.
Ability to lift and move equipment when necessary (up to 50 lbs).
$47k-59k yearly est. 13d ago
Information Technology
Vp 3.9
Technical support technician job in Orlando, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$40k-73k yearly est. Auto-Apply 60d+ ago
IT Technician
Dezer Development 4.1
Technical support technician job in Orlando, FL
We are looking for a skilled IT professional with a passion for both technology and operations to support the day-to-day needs of our theme park. The IT Technician will be responsible for maintaining and troubleshooting hardware, software, and network systems, while also assisting with the setup and support of attractions, ticketing systems, POS terminals, and other operational technologies throughout the park.
In addition, this role will work closely with the Office Management and Operations teams to streamline processes, assist with automation, and support the transition to digital platforms that enhance efficiency across departments. Strong technical knowledge, adaptability, and a willingness to collaborate with both front-line staff and management are essential for success in this position.
If you thrive on solving technical challenges, enjoy supporting large-scale operations, and want to be part of the excitement behind Florida's largest indoor amusement park, this role is for you!
Dezerland Park Orlando is more than Florida's largest indoor attraction we're a playground for families, friends, and teammates to come together and create unforgettable memories. With over 800,000 square feet of different attractions like a gel blaster arena, axe-throwing, pinball arcade, and even one of the world's largest auto museums, there's something here for everyone.
But what really makes Dezerland special is our people. We're fostering a culture that feels like family supportive, fun, and collaborative where every team member plays a part in bringing joy to our guests.
Essential Duties and Responsibilities:
• Provide first-line support for hardware, software, and network issues, including troubleshooting and resolving technical problems. Provides 1st and 2nd level helpdesk diagnosis and resolution to a wide variety of network related problems, email problems, PC hardware issues, operating system problems and features, Microsoft Office applications and 3rd party software applications.
• Configures, delivers, upgrades, troubleshoots and maintains PCs, Laptops, and PC peripherals, such as scanners, fax machines, copiers, desktop and network printers, and mobile devices.
• Troubleshoots CAT5 cabling, fiber, and performs PBX move, add, and change tasks.
• Capable of performing a comprehensive inventory of all IT assets and ensuring that it remains continuously updated in the database. Assists in inventory tracking of software and hardware systems.
• Assist with the installation, configuration, and maintenance of computer systems, peripherals, and network devices.
• Maintain accurate records of technical issues, resolutions, and inventory of IT assets.
• In addition to core IT duties, this role will also support the Office Management and Park Operations team by:
• Assisting with POS configuration, connectivity, and troubleshooting.
• Assisting with the automation of internal processes to improve efficiency.
• Helping transition company systems and workflows from manual to digital platforms.
• Supporting the implementation and maintenance of new digital tools and products.
• Collaborating with cross-functional teams to ensure smooth adoption of technology changes.
• Performing routine maintenance and troubleshooting of camera and DVR equipment
• Safely moving and setting up devices up to 40 lbs.
Other Duties:
• This job description is not designed to cover or contain a comprehensive list of all duties or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Requirements/Qualifications:
• 2 years of college or technical education
• 2-4 years of IT job experience or similar
• Experience with the Windows operating system and the Microsoft Office suite.
• Knowledge of computer systems, networks, and troubleshooting techniques.
• Cable Management and Rack Expertise: Proficient in organizing and managing cables at user stations.
• Familiarity with operating systems (Windows, MacOS, Tablets, Point of Sale) and common software applications.
• Strong communication skills and ability to provide clear instructions to team members.
• Ability to work independently and as part of a team in a fast-paced environment.
• Relevant certifications (e.g., CompTIA A+)
• Must be able to stand for long periods and lift/carry up to 40 pounds.
• Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
• Must read, write and speak the English language fluently
We pride ourselves on offering a comprehensive, value-driven benefits package that promotes health, enhances work/life balance, and provides stability for our employees and their family members, now and into the future.
Benefits include:
• Competitive Salary
• Health, Dental, Vision, and Life Insurance
• Long and Short Term Disability
• Paid Time-Off and Holidays
• 401(k) Retirement Plan
• Yearly Performance Reviews
Location: Dezerland Park Orlando
$40k-74k yearly est. 9d ago
IT Technician
Labanswer
Technical support technician job in Orlando, FL
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
This position is based in Orlando, Florida and some travel is required.
Job Description
•Implement and troubleshoot computer components and network hardware
•Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces
•System administration experience
•Unit test development work, debug applications, investigate and resolve issues
•Perform technical tasks like installations, environment refreshes, performance monitoring, etc.
•Provide level of effort estimates in support of the development of new functionality
•Identify and communicate issues and risks as needed
Qualifications
Minimum Qualifications:
•4 Year degree in an applicable field
•Excellent written and verbal communications skills
•Excellent organizational skills
•1-3 Years of experience in IT experience
•1-3 Years of experience working in regulated environments
•Demonstrated experience configuring and customizing applications
•Experience working with Oracle, SQL Server or comparable databases
•Familiarity with database design principles
•System administration experience
•Experience in Investigating, debugging and resolving issues
•Must be willing and to accept travel requirements up to 25%
•Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment
Desired Qualifications:
•Vendor application certification
•PL/SQL knowledge is a plus
•Experience working in citrix environments is a plus
•Other lab experience is a plus
Please apply directly for this position at **********************************************************************************
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to
:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals)
•Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance
•Dental Insurance
•Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
$32k-57k yearly est. 13h ago
IT Technician
Coraltree Hospitality
Technical support technician job in Orlando, FL
The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support.
Responsibilities
Provide Technicalsupport for the Lake Nona hotels internal telephone systems.
Setup, maintain, and troubleshoot computer hardware.
Maintain accurate documentation of all Lake Nona hotels internal IT systems.
Provide both phone and on-site help desk support to end users.
Provide technicalsupport for network and local printers and multifunction devices.
Install, configure, and troubleshoot desktop software applications.
Work with technicalsupport vendors to resolve server-based application issues.
Setup new user logon and email accounts.
Provide on-call weekend and night help desk support regularly.
Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards.
Perform all other duties as assigned.
70
%
10%
End user support
System configuration and setup
10
%
IT audit standards and security
5
%
Project Assignments
5
%
Inventory management and equipment procurement
Qualifications
Minimum 2 years of experience in a computer support environment.
Proficient knowledge of Microsoft Windows operating systems and configuration.
Advanced understanding of network basics and TCP/IP standards.
Demonstrated ability to troubleshoot and solve IT issues.
Strong written and oral communication skills.
Time management skills and ability to work in a demanding environment with multiple deadlines.
Organized and can work effectively independently and in a team environment.
Delivers consistent service to all users of differing skill levels and requirements.
Some travel may be required.
Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly.
Demonstrated ability to troubleshoot and solve IT issues.
Working Environment/Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals.
The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels.
Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
$32k-57k yearly est. Auto-Apply 15d ago
IT Technician
Miami Beach Medical Group
Technical support technician job in Orlando, FL
Clinical Care Medical Centers is looking for an IT technician responsible for providing technicalsupport and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies.
The Technician will support the following locations:
Orlando, Winter Haven, Plant City, and Lakeland
.
Duties and Responsibilities
Set up, configure, and install hardware and software solutions.
Diagnose and resolve technical hardware and software issues.
Travel to sites to provide hands-on technicalsupport and troubleshooting.
Respond to issues in a timely and efficient manner.
Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary.
Document and track all support activities in a ticketing system.
Maintains an up-to-date inventory of equipment.
Provides remote troubleshooting of network, PC, or software issues using remote tools.
Ensure proper cable management.
Abide by company policies and procedures.
Comply with HIPAA regulations.
Performed other duties as assigned.
Requirements / Education / Licenses
Two (2) years minimum work experience in an IT-related field.
Valid driver's license and clean record.
Reliable transportation and ability to commute to sites as needed.
Ability to lift and carry heavy equipment as needed.
Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory.
Familiarity with troubleshooting hardware, software, and network issues.
Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.).
Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus.
Fluent in English and Spanish preferred.
Excellent communication and customer service skills.
Strong organizational skills and ability to multi-task effectively.
Detail-oriented and able to work efficiently in a stressful environment.
Strong organizational skills and ability to multi-task effectively.
Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy.
Must be able to work independently and relate well with all levels of individuals within the organization.
Must be able to follow policies and procedures and work flexible schedule and location.
Must be able to work with the Practice Management and/or Electronic Health Record System.
Must be able to complete an Access Application.
At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
$32k-57k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Fort Pierce, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 12d ago
IT Technician
Labanswer
Technical support technician job in Orlando, FL
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
This position is based in Orlando, Florida and some travel is required.
Job Description
•Implement and troubleshoot computer components and network hardware
•Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience
•Unit test development work, debug applications, investigate and resolve issues
•Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality
•Identify and communicate issues and risks as needed
Qualifications
Minimum Qualifications:
•4 Year degree in an applicable field
•Excellent written and verbal communications skills •Excellent organizational skills
•1-3 Years of experience in IT experience
•1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications
•Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles
•System administration experience
•Experience in Investigating, debugging and resolving issues
•Must be willing and to accept travel requirements up to 25%
•Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications:
•Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus
•Other lab experience is a plus
Please apply directly for this position at **********************************************************************************
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance •Dental Insurance •Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
$32k-57k yearly est. 60d+ ago
IT Technician
Coraltreehospitality
Technical support technician job in Orlando, FL
The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support.
Responsibilities
Provide Technicalsupport for the Lake Nona hotels internal telephone systems.
Setup, maintain, and troubleshoot computer hardware.
Maintain accurate documentation of all Lake Nona hotels internal IT systems.
Provide both phone and on-site help desk support to end users.
Provide technicalsupport for network and local printers and multifunction devices.
Install, configure, and troubleshoot desktop software applications.
Work with technicalsupport vendors to resolve server-based application issues.
Setup new user logon and email accounts.
Provide on-call weekend and night help desk support regularly.
Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards.
Perform all other duties as assigned.
70
%
10%
End user support
System configuration and setup
10
%
IT audit standards and security
5
%
Project Assignments
5
%
Inventory management and equipment procurement
Qualifications
Minimum 2 years of experience in a computer support environment.
Proficient knowledge of Microsoft Windows operating systems and configuration.
Advanced understanding of network basics and TCP/IP standards.
Demonstrated ability to troubleshoot and solve IT issues.
Strong written and oral communication skills.
Time management skills and ability to work in a demanding environment with multiple deadlines.
Organized and can work effectively independently and in a team environment.
Delivers consistent service to all users of differing skill levels and requirements.
Some travel may be required.
Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly.
Demonstrated ability to troubleshoot and solve IT issues.
Working Environment/Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals.
The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels.
Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
$32k-57k yearly est. Auto-Apply 8d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Palm Bay, FL?
The average technical support technician in Palm Bay, FL earns between $23,000 and $67,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Palm Bay, FL