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Teller supervisor vs assistant branch manager

The differences between teller supervisors and assistant branch managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an assistant branch manager has an average salary of $49,913, which is higher than the $39,971 average annual salary of a teller supervisor.

The top three skills for a teller supervisor include security procedures, quality customer service and ATM. The most important skills for an assistant branch manager are quality customer service, branch management, and excellent organizational.

Teller supervisor vs assistant branch manager overview

Teller SupervisorAssistant Branch Manager
Yearly salary$39,971$49,913
Hourly rate$19.22$24.00
Growth rate-12%17%
Number of jobs9,74237,800
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 66%
Average age3946
Years of experience-8

What does a teller supervisor do?

A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules. Aside from supervising employees, a teller supervisor may also assist clients in depositing and withdrawing funds, opening and closing accounts, and even offering products and services. As a supervisor, it is essential to lead and encourage tellers to reach goals while implementing the bank's policies and regulations.

What does an assistant branch manager do?

An assistant branch manager's primary responsibility is to oversee the daily operations in their designated area, ensuring that everything is running smoothly from the workflow to the workforce. Although the tasks will vary depending on the organization or industry where one is involved, most of it will revolve around evaluating and monitoring employees' progress. Additional duties include responding to calls and inquiries, managing work schedules, and making sure that customers are satisfied with all services and transactions. Moreover, an assistant branch manager must also prioritize meeting the sales targets and staying within the allotted budget and deadlines.

Teller supervisor vs assistant branch manager salary

Teller supervisors and assistant branch managers have different pay scales, as shown below.

Teller SupervisorAssistant Branch Manager
Average salary$39,971$49,913
Salary rangeBetween $23,000 And $67,000Between $35,000 And $70,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Centennial Bank
Best paying industry-Transportation

Differences between teller supervisor and assistant branch manager education

There are a few differences between a teller supervisor and an assistant branch manager in terms of educational background:

Teller SupervisorAssistant Branch Manager
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common college-Stanford University

Teller supervisor vs assistant branch manager demographics

Here are the differences between teller supervisors' and assistant branch managers' demographics:

Teller SupervisorAssistant Branch Manager
Average age3946
Gender ratioMale, 18.9% Female, 81.1%Male, 45.3% Female, 54.7%
Race ratioBlack or African American, 10.3% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.9% American Indian and Alaska Native, 0.6%Black or African American, 7.8% Unknown, 4.1% Hispanic or Latino, 15.1% Asian, 8.4% White, 64.3% American Indian and Alaska Native, 0.3%
LGBT Percentage7%11%

Differences between teller supervisor and assistant branch manager duties and responsibilities

Teller supervisor example responsibilities.

  • Assist the teller's with end of day procedures including imaging daily work, balancing teller drawers and balancing the ATM.
  • Select for key responsibility as a vault teller and ATM teller, handling the delivery and shipping of large cash shipments.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Mentore emerging school leaders in leadership programs to develop leadership pipeline.

Assistant branch manager example responsibilities.

  • Manage the treasury internal control, internal audit, and external audit quarterly reviews.
  • Manage LTO's, review and approve all credits and assist with collections and A/R.
  • Manage the daily production operations and quality control; ensure that processes are in compliance with OSHA and company standards.
  • Negotiate service agreements for managing refrigeration and HVAC costs and prepare quoted work estimates.
  • Maintain existing customer relationships and develop new contacts through networking, cross-selling opportunities, and referrals.
  • Construct and maintain reporting system to assure HCS, HACCP, JACHO, and OSHA standard where maintain.
  • Show more

Teller supervisor vs assistant branch manager skills

Common teller supervisor skills
  • Security Procedures, 13%
  • Quality Customer Service, 10%
  • ATM, 6%
  • Bank Policies, 6%
  • Cash Handling, 4%
  • Customer Transactions, 4%
Common assistant branch manager skills
  • Quality Customer Service, 8%
  • Branch Management, 7%
  • Excellent Organizational, 6%
  • Loan Applications, 6%
  • Bank Products, 6%
  • Customer Satisfaction, 5%

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