Teller supervisor vs bank representative

The differences between teller supervisors and bank representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a teller supervisor has an average salary of $39,971, which is higher than the $34,417 average annual salary of a bank representative.

The top three skills for a teller supervisor include security procedures, quality customer service and ATM. The most important skills for a bank representative are bank products, customer service, and bank policies.

Teller supervisor vs bank representative overview

	Teller Supervisor	Bank Representative
Yearly salary	$39,971	$34,417
Hourly rate	$19.22	$16.55
Growth rate	-12%	-12%
Number of jobs	9,742	105,192
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Average age	39	39
Years of experience	-	-

What does a teller supervisor do?

A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules. Aside from supervising employees, a teller supervisor may also assist clients in depositing and withdrawing funds, opening and closing accounts, and even offering products and services. As a supervisor, it is essential to lead and encourage tellers to reach goals while implementing the bank's policies and regulations.

What does a bank representative do?

A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.

Teller supervisor vs bank representative salary

Teller supervisors and bank representatives have different pay scales, as shown below.

	Teller Supervisor	Bank Representative
Average salary	$39,971	$34,417
Salary range	Between $23,000 And $67,000	Between $28,000 And $41,000
Highest paying City	-	Albany, NY
Highest paying state	-	New York
Best paying company	-	Advancial Federal Credit Union
Best paying industry	-	Finance

Differences between teller supervisor and bank representative education

There are a few differences between a teller supervisor and a bank representative in terms of educational background:

	Teller Supervisor	Bank Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Teller supervisor vs bank representative demographics

Here are the differences between teller supervisors' and bank representatives' demographics:

	Teller Supervisor	Bank Representative
Average age	39	39
Gender ratio	Male, 18.9% Female, 81.1%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 10.3% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.9% American Indian and Alaska Native, 0.6%	Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between teller supervisor and bank representative duties and responsibilities

Teller supervisor example responsibilities.

Assist the teller's with end of day procedures including imaging daily work, balancing teller drawers and balancing the ATM.
Select for key responsibility as a vault teller and ATM teller, handling the delivery and shipping of large cash shipments.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Mentore emerging school leaders in leadership programs to develop leadership pipeline.

Bank representative example responsibilities.

Used CRM software for KYC purposes, managing and analyzing customer data throughout life cycle.
Open new accounts for existing and/or new clients, including money market savings, CDs, and IRA accounts.
Complete maintenance request including address changes, check orders, stop payments, warnings, account closings and ATM card captures.
Originate and sign internal debit and credit documents.
Complete customer account paperwork for loans, fraudulent activity, unauthorize activity and weekly ATM balancing reports.
Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.

Teller supervisor vs bank representative skills

Common teller supervisor skills

Security Procedures, 13%
Quality Customer Service, 10%
ATM, 6%
Bank Policies, 6%
Cash Handling, 4%
Customer Transactions, 4%

Common bank representative skills

Bank Products, 12%
Customer Service, 11%
Bank Policies, 9%
Cross-Sell, 6%
Excellent Interpersonal, 5%
Cash Handling, 5%

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Teller Supervisor
Teller Supervisor vs Bank Representative

Updated January 8, 2025

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