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Teller supervisor vs banking associate

The differences between teller supervisors and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $39,971 average annual salary of a teller supervisor.

The top three skills for a teller supervisor include security procedures, quality customer service and ATM. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.

Teller supervisor vs banking associate overview

Teller SupervisorBanking Associate
Yearly salary$39,971$81,890
Hourly rate$19.22$39.37
Growth rate-12%-12%
Number of jobs9,74218,919
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 63%
Average age3939
Years of experience--

What does a teller supervisor do?

A teller supervisor oversees tellers' performance in banks, ensuring that they provide quality service to clients. They are also responsible for assessing workforce performances, handling issues and concerns, delegating tasks, and even managing teller schedules. Aside from supervising employees, a teller supervisor may also assist clients in depositing and withdrawing funds, opening and closing accounts, and even offering products and services. As a supervisor, it is essential to lead and encourage tellers to reach goals while implementing the bank's policies and regulations.

What does a banking associate do?

A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.

Teller supervisor vs banking associate salary

Teller supervisors and banking associates have different pay scales, as shown below.

Teller SupervisorBanking Associate
Average salary$39,971$81,890
Salary rangeBetween $23,000 And $67,000Between $47,000 And $141,000
Highest paying City-White Plains, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Finance

Differences between teller supervisor and banking associate education

There are a few differences between a teller supervisor and a banking associate in terms of educational background:

Teller SupervisorBanking Associate
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common college--

Teller supervisor vs banking associate demographics

Here are the differences between teller supervisors' and banking associates' demographics:

Teller SupervisorBanking Associate
Average age3939
Gender ratioMale, 18.9% Female, 81.1%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 10.3% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.9% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between teller supervisor and banking associate duties and responsibilities

Teller supervisor example responsibilities.

  • Assist the teller's with end of day procedures including imaging daily work, balancing teller drawers and balancing the ATM.
  • Select for key responsibility as a vault teller and ATM teller, handling the delivery and shipping of large cash shipments.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Mentore emerging school leaders in leadership programs to develop leadership pipeline.

Banking associate example responsibilities.

  • Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
  • Develop working relationships with clients by providing exceptional customer service while utilizing a focuse cross-sell strategy.
  • Follow up with customers regarding KYC and other account relate updates.
  • Analyze each movement in full detail while meeting all SLA's.
  • Prepare UCC's for filing at the county and state level.
  • Monitor multiple cases while keeping track of SLA's and B2B communications.
  • Show more

Teller supervisor vs banking associate skills

Common teller supervisor skills
  • Security Procedures, 13%
  • Quality Customer Service, 10%
  • ATM, 6%
  • Bank Policies, 6%
  • Cash Handling, 4%
  • Customer Transactions, 4%
Common banking associate skills
  • Excellent Interpersonal, 41%
  • Strong Customer Service, 29%
  • Financial Transactions, 15%
  • Financial Services, 1%
  • PowerPoint, 1%
  • Financial Solutions, 1%

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