Tenant services coordinator vs resident manager

The differences between tenant services coordinators and resident managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a tenant services coordinator and a resident manager. Additionally, a resident manager has an average salary of $50,811, which is higher than the $47,351 average annual salary of a tenant services coordinator.

The top three skills for a tenant services coordinator include real estate, portfolio and yardi. The most important skills for a resident manager are resident care, CPR, and medication administration.

Tenant services coordinator vs resident manager overview

	Tenant Services Coordinator	Resident Manager
Yearly salary	$47,351	$50,811
Hourly rate	$22.76	$24.43
Growth rate	3%	3%
Number of jobs	72,751	17,468
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 48%
Average age	48	48
Years of experience	6	6

What does a tenant services coordinator do?

The tenant service coordinator is responsible for coordinating the daily delivery of property services to the tenants in a positive manner. They manage service contracts and projects assigned to them while working under the supervision of the property manager. They coordinate the dissemination of information between tenants, engineering, and security. They do various tasks including coordinating all property promotional activities, special events, and lobby exhibits. In addition, they also update and maintain vendor and tenant-related files and acts as a team member of the management staff.

What does a resident manager do?

A resident manager's role focuses on maintaining and supervising residential and rental properties, even hotels. Typically an in-house employee, it is a resident manager's responsibility to oversee all maintenance operations to ensure that the property is at optimal condition, assess staff's performance, prepare and manage budgets, and produce progress reports for the company or property owner. They mostly respond to inquiries from guests or tenants, even processing payments when necessary. Moreover, a resident manager may address issues and concerns, providing corrective measures while adhering to the policies and standards.

Tenant services coordinator vs resident manager salary

Tenant services coordinators and resident managers have different pay scales, as shown below.

	Tenant Services Coordinator	Resident Manager
Average salary	$47,351	$50,811
Salary range	Between $34,000 And $64,000	Between $31,000 And $82,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Westinghouse Appliances Australia
Best paying industry	-	Internet

Differences between tenant services coordinator and resident manager education

There are a few differences between a tenant services coordinator and a resident manager in terms of educational background:

	Tenant Services Coordinator	Resident Manager
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	University of Southern California	University of Southern California

Tenant services coordinator vs resident manager demographics

Here are the differences between tenant services coordinators' and resident managers' demographics:

	Tenant Services Coordinator	Resident Manager
Average age	48	48
Gender ratio	Male, 22.3% Female, 77.7%	Male, 39.6% Female, 60.4%
Race ratio	Black or African American, 8.6% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 5.3% White, 63.7% American Indian and Alaska Native, 0.6%	Black or African American, 8.4% Unknown, 4.1% Hispanic or Latino, 17.2% Asian, 5.2% White, 64.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	12%	12%

Differences between tenant services coordinator and resident manager duties and responsibilities

Tenant services coordinator example responsibilities.

Manage and update MRI computer tracking system for automate tenant work order requests and billing.
Manage internal information communication process on both an informal and formal basis within retail property portfolio and with corporate divisions.
Process all accounts payable, in YARDI & MRI base data entry programs.
Assist with preparation of annual budget and triple net expense reconciliations.
Review and code invoices, as well as running reports in YARDI.
Maintain property portfolio, prepare a rent roll and report monthly incomes about vacant/leases.

Resident manager example responsibilities.

Achieve low turnover and evictions by instituting consistent move-in compliance criteria.
Manage resident and facility accounts, budgets, social security applications, and Medicare and Medicaid benefits.
Monitor and maintain patient charts including, MDS per state, federal regulations along with facility policies and procedures.
Maintain and review incident reports and take appropriate actions according to department policy and OPWDD regulations.
Experience in Onesite system software.
Collect and post rent into YARDI.

Tenant services coordinator vs resident manager skills

Common tenant services coordinator skills

Real Estate, 17%
Portfolio, 11%
Yardi, 9%
HVAC, 6%
Tenant Relations, 6%
Phone Calls, 6%

Common resident manager skills

Resident Care, 10%
CPR, 8%
Medication Administration, 7%
Developmental Disabilities, 6%
Crisis Intervention, 5%
Property Management, 5%

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Tenant Services Coordinator
Tenant Services Coordinator vs Resident Manager

Updated January 8, 2025

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