General Manager- Longwood University
Training manager job in Farmville, VA
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Retail Store Manager
Training manager job in Salem, VA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Qualified Intellectual Disabilities Professional Manager
Training manager job in Forest, VA
Our Company
ResCare Community Living
The Qualified Intellectual Disabilities Professional (QIDP) Manager oversees delivery of consumer support services for assigned location. This position supervises personnel to achieve service, clinical, and financial objectives within general resource and reimbursement models. In this role, you will ensure compliance with regulatory requirements through quality assurance activities. Multiple resource and/or reimbursement models may be involved in achieving objectives with broad guidelines.
Responsibilities
• Ensures consumer and guardian participation in development of service plan and personal futures plan
• Coordinates development of each person(s) served personal futures plan and coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such
• Schedules and chairs screening for program vacancies and develops waiting list for potential consumer vacancies
• Monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulation requirements and implements/coordinates any necessary plans of correction from a regulatory body
• Monitors all incident reports to ensure patterns of incidents are addressed. Shares all incident reports with appropriate external agencies (area programs, social services) when necessary and appropriate. Incidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner. Plan of Correction is initiated to prevent recurrences.
• Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff. Ensures all written training programs are implemented and revised as needed.
• Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately.
• Maintains fiscal spending within limits of approved budget, e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services
• Monitors worker's compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas.
• Other duties as assigned
• Coaches and mentors support staff and attends and participates in announced meetings
Qualifications
• BA/BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related job experience may be substituted per area regulations. Exceptions must have written approval from Regional Management.
• A minimum of two (2) years of verifiable work experience providing services and support to individuals with developmental disabilities
• One-year previous supervisory experience preferred
• Working knowledge of federal, state, and local regulations concerning services to individuals with intellectual and/or other developmental disabilities
About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
Additional Job Information
This position provides oversight to Sponsored Residential locations in the Central VA area.
Salary is commensurate with knowledge, qualifications, experience, and education.
Salary Range USD $44,000.00 - $48,000.00 / Year
Auto-ApplyDirector of Workforce Training Programs (00047)
Training manager job in Halifax, VA
Title: Director of Workforce Training Programs (00047) State Role Title: Trainer and Instructor III Hiring Range: $80,000.00 - $90,000.00 Pay Band: 5
Recruitment Type: General Public - G
Job Duties
The Southern Virginia Higher Education Center is currently seeking a qualified individual to fill the position of Director of Workforce Training Programs. The position is responsible for directing and overseeing the agency's on-going success of established and evolving in-demand need-based workforce development training programs targeted at revitalizing the regional economy. The Director of Workforce Training Programs works closely with the executive leadership, staff, area/regional industrial and economic development entities, educational partners and workforce stakeholders to achieve the goals of the division in accordance with the mission, core values, and purposes of the SVHEC. The position will focus on preparing citizens with industry-recognized certification(s) as a direct pathway to employment in the Industrial Maintenance/Automation, Welding, HVAC, and other identified sectors.
Minimum Qualifications
Extensive knowledge and familiarity with workforce training and development strategies, best practices, and processes. Considerable experience as a technical trainer. Considerable experience as a technical trainer for diverse audiences. Considerable knowledge and oversight of career and technical education (CTE) program(s). Working knowledge of VCCS dual enrollment requirements and guidelines. Considerable knowledge of curricula development of secondary (public schools) policies and graduation requirements. Considerable work experience in a progressive leadership role with proven effective supervisory and administrative responsibilities. Considerable working knowledge of project management with proven ability to manage and oversee multiple projects/initiatives simultaneously. Proven facilitator, trainer, instructor, or effective teaching experiences involving a combination of applied learning/hands-on experience aligned with technical learner concepts including applied and simulated training delivery. Ability to analyze data and make data-drive decisions. Demonstrated ability to communicate effectively (both orally and in writing) with diverse audiences. Considerable experience preparing and managing department-level budgets. Must possess a high-level of attention to detail. Exceptional organizational skills. Must be effective operating well in a fast-paced environment and readily adaptable to changes as needed. Proficiency using word processing, presentation, spreadsheet application and student information system (SIS) platforms. Must be able to work independently and exercise sound judgment. Experience successfully engaging and working directly with private sector employers to collaboratively address training needs. Extensive experience with curriculum development, teaching, and incorporating learning principles for diverse learners. High school graduate or equivalent.
Additional Considerations
Coursework in Workforce Development, Education, Economic Development, Business Administration, or related field. Certified National Center for Construction and Education Research (NCCER) Craft Instructor or capable of earning NCCER Craft Instructor or professional level industry-recognized technical credential(s) during first year of hire. Relevant post-secondary certification in educational leadership; supervision, counseling or related field to allow high school CTE programmatic supervision and oversight as determined by VDOE and regional public-school systems. Other related credentials, i.e., secondary teacher license /or meets standard to be approved as a community college-level instructor.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to **************. . A criminal background investigation and reference check prior to employment is required for the successful candidate. Please include your name and the position number of the fax cover sheet. This position requires meeting the Virginia Community College Systems (VCCS-29) standards for adjunct faculty.
Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY. Please call ************ for assistance.
Equal Opportunity Employer
Southern Virginia Higher Education Center/820 Bruce Street/South Boston, VA 24592/**************
Contact Information
Name: Derek T. Mountford, PHR, SHRM-CP
Phone: ************
Email: *********************************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Director of Workforce Training Programs (00047)
Training manager job in South Boston, VA
Title: Director of Workforce Training Programs (00047)
State Role Title: Trainer and Instructor III
Hiring Range: $80,000.00 - $90,000.00
Pay Band: 5
Agency Website: *********************
Recruitment Type: General Public - G
Job Duties
The Southern Virginia Higher Education Center is currently seeking a qualified individual to fill the position of Director of Workforce Training Programs. The position is responsible for directing and overseeing the agency's on-going success of established and evolving in-demand need-based workforce development training programs targeted at revitalizing the regional economy. The Director of Workforce Training Programs works closely with the executive leadership, staff, area/regional industrial and economic development entities, educational partners and workforce stakeholders to achieve the goals of the division in accordance with the mission, core values, and purposes of the SVHEC. The position will focus on preparing citizens with industry-recognized certification(s) as a direct pathway to employment in the Industrial Maintenance/Automation, Welding, HVAC, and other identified sectors.
Minimum Qualifications
Extensive knowledge and familiarity with workforce training and development strategies, best practices, and processes. Considerable experience as a technical trainer. Considerable experience as a technical trainer for diverse audiences. Considerable knowledge and oversight of career and technical education (CTE) program(s). Working knowledge of VCCS dual enrollment requirements and guidelines. Considerable knowledge of curricula development of secondary (public schools) policies and graduation requirements. Considerable work experience in a progressive leadership role with proven effective supervisory and administrative responsibilities. Considerable working knowledge of project management with proven ability to manage and oversee multiple projects/initiatives simultaneously. Proven facilitator, trainer, instructor, or effective teaching experiences involving a combination of applied learning/hands-on experience aligned with technical learner concepts including applied and simulated training delivery. Ability to analyze data and make data-drive decisions. Demonstrated ability to communicate effectively (both orally and in writing) with diverse audiences. Considerable experience preparing and managing department-level budgets. Must possess a high-level of attention to detail. Exceptional organizational skills. Must be effective operating well in a fast-paced environment and readily adaptable to changes as needed. Proficiency using word processing, presentation, spreadsheet application and student information system (SIS) platforms. Must be able to work independently and exercise sound judgment. Experience successfully engaging and working directly with private sector employers to collaboratively address training needs. Extensive experience with curriculum development, teaching, and incorporating learning principles for diverse learners. High school graduate or equivalent.
Additional Considerations
Coursework in Workforce Development, Education, Economic Development, Business Administration, or related field. Certified National Center for Construction and Education Research (NCCER) Craft Instructor or capable of earning NCCER Craft Instructor or professional level industry-recognized technical credential(s) during first year of hire. Relevant post-secondary certification in educational leadership; supervision, counseling or related field to allow high school CTE programmatic supervision and oversight as determined by VDOE and regional public-school systems. Other related credentials, i.e., secondary teacher license /or meets standard to be approved as a community college-level instructor.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to **************. . A criminal background investigation and reference check prior to employment is required for the successful candidate. Please include your name and the position number of the fax cover sheet. This position requires meeting the Virginia Community College Systems (VCCS-29) standards for adjunct faculty.
Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY. Please call ************ for assistance.
Equal Opportunity Employer
Southern Virginia Higher Education Center/820 Bruce Street/South Boston, VA 24592/**************
Contact Information
Name: Derek T. Mountford, PHR, SHRM-CP
Phone: ************
Email: *********************************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Qualified Intellectual Disabilities Professional Manager
Training manager job in Forest, VA
Our Company ResCare Community Living The Qualified Intellectual Disabilities Professional (QIDP) Manager oversees delivery of consumer support services for assigned location. This position supervises personnel to achieve service, clinical, and financial objectives within general resource and reimbursement models. In this role, you will ensure compliance with regulatory requirements through quality assurance activities. Multiple resource and/or reimbursement models may be involved in achieving objectives with broad guidelines.
Responsibilities
* Ensures consumer and guardian participation in development of service plan and personal futures plan• Coordinates development of each person(s) served personal futures plan and coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such• Schedules and chairs screening for program vacancies and develops waiting list for potential consumer vacancies• Monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulation requirements and implements/coordinates any necessary plans of correction from a regulatory body• Monitors all incident reports to ensure patterns of incidents are addressed. Shares all incident reports with appropriate external agencies (area programs, social services) when necessary and appropriate. Incidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner. Plan of Correction is initiated to prevent recurrences.• Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff. Ensures all written training programs are implemented and revised as needed. • Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately.• Maintains fiscal spending within limits of approved budget, e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services• Monitors worker's compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas.• Other duties as assigned
* Coaches and mentors support staff and attends and participates in announced meetings
Qualifications
* BA/BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related job experience may be substituted per area regulations. Exceptions must have written approval from Regional Management.• A minimum of two (2) years of verifiable work experience providing services and support to individuals with developmental disabilities• One-year previous supervisory experience preferred• Working knowledge of federal, state, and local regulations concerning services to individuals with intellectual and/or other developmental disabilities
About our Line of Business
ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
Additional Job Information
This position provides oversight to Sponsored Residential locations in the Central VA area.
Salary is commensurate with knowledge, qualifications, experience, and education.
Salary Range
USD $44,000.00 - $48,000.00 / Year
Auto-ApplySupervisor - Training
Training manager job in Roanoke, VA
Description & Requirements Maximus is seeking a proactive and experienced Training Supervisor. This role is responsible for supporting the delivery of virtual training, ensuring operational excellence, and driving learner readiness. The ideal candidate will bring strong leadership, coaching, and organizational skills, along with a deep understanding of training logistics and virtual facilitation tools such as Microsoft Teams.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics.
- Monitor performance and systems documentation.
- Ensure compliance with all applicable requirements of the contract, State and Federal regulations.
- Evaluate staff performance and conduct annual evaluations.
- Attend supervisor meetings and conduct unit meetings.
- Follow up on customer complaints and escalated matters.
- Review and analyze reports and discover root cause of issues.
- Assure the project is in compliance with Maximus standards and procedures.
- Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations.
- Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up.
- Work with the leadership to develop and monitor performance goals and objectives for all staff.
- Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
- Establish and communicate the training methodologies to participants.
- Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems.
- Identify training needs and development opportunities for subordinates.
• Manage the accuracy and relevance of curriculum for multiple customer agencies.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Self-motivated and able to work independently
• Experience supporting virtual training sessions using Microsoft Teams preferred.
• Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
• Ability to manage multiple training sessions and priorities in a fast-paced environment.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
56,000.00
Maximum Salary
$
72,000.00
Easy ApplyEHS Manager
Training manager job in Roanoke, VA
EH&S Manager Category Environmental, Health, & Safety Type Full-Time/Regular As a 'National ENR Top 25 General Contractor' that values its employees and fosters a positive and supportive culture, Whiting-Turner is seeking a qualified environmental, health and safety manager for various commercial projects in a fast paced, entrepreneurial, team-based working environment.
Qualified candidates shall possess 3 to 20+ years of experience in EH&S management, preferably in a similar industry and 5+ years of continuous experience in construction safety. This role requires oversight of environmental, health, and safety programs within an organization or construction project. This role ensures compliance with federal, state, and local safety regulations, promotes a culture of safety, and minimizes environmental impact. The EH&S Manager is also tasked with reducing workplace accidents, enhancing employee health and safety, and ensuring environmental sustainability practices are followed.
The following experience and skill set are preferred:
* Bachelor of Science degree in Environmental Health and Safety, Occupational Safety and Health Management, Safety Management, or equivalent.
* Certifications in Environmental, Health, and Safety to include (e.g., OSHA 500, CHST, ASP/GSP Designation) is required.
* CSP designation - preferred
* Bilingual - preferred
* In-depth knowledge of OSHA regulations, environmental laws, and health and safety standards.
* Strong understanding of safety protocols, risk assessments, and emergency response planning.
* Proficiency in EH&S management software and tools.
* Excellent communication, organizational, and problem-solving skills.
* Ability to lead safety teams, conduct training sessions, and influence organizational culture.
* Strong knowledge of environmental sustainability practices and waste management.
* Ability to work extended hours and respond to emergencies as needed.
* Travel to different locations may be required.
Candidate must possess a thorough understanding of the following core competencies as demonstrated by their knowledge and skills:
* Hazard identification and control
* Emergency preparedness and fire prevention
* Safety program development and implementation
* Leadership, communication, and training
* Advanced sciences and math
* Safety management systems
* Ergonomics
* Industrial hygiene and occupational health
* Environmental management
Key responsibilities for this role include:
* Develop, implement, and enforce safety programs to comply with OSHA (Occupational Safety and Health Administration) standards, environmental laws, and regulations.
* Ensure all company activities meet or exceed environmental, health, and safety requirements and standards.
* Monitor and interpret regulatory changes to ensure the organization remains compliant with evolving laws and guidelines.
* Conduct regular risk assessments and audits to identify potential safety hazards and environmental impacts.
* Recommend improvements to reduce hazards, risks, and the environmental footprint.
* Establish safety procedures and emergency response plans for various workplace incidents (fires, chemical spills, accidents).
* Develop and conduct safety and environmental training programs for employees to promote safety awareness and proper safety practices.
* Ensure all employees are trained on emergency procedures, hazard communication, personal protective equipment (PPE), and safe handling of materials.
* Keep track of employee certifications and safety training schedules.
* Investigate accidents, injuries, and near-misses to determine their root causes and develop corrective actions.
* Ensure timely reporting of incidents to regulatory authorities as required.
* Maintain records of workplace injuries, incidents, and safety training for compliance and audits.
* Develop and implement sustainable environmental practices, including waste management, recycling programs, and energy conservation efforts.
* Promote environmentally friendly practices and ensure compliance with environmental permits and regulations.
* Oversee the safe handling and disposal of hazardous materials and ensure proper waste management systems are in place.
* Monitor and evaluate the effectiveness of safety programs, procedures, and environmental controls.
* Work with management to implement improvements based on audit results, incident trends, and employee feedback.
* Stay updated with industry best practices and implement strategies to improve overall safety and environmental performance.
* Maintain up-to-date documentation of safety audits, inspections, training, and incident reports.
* Prepare and present regular reports to management on safety performance, incident trends, and compliance status.
* Ensure all necessary records and documentation are prepared for regulatory inspections and audits.
* Work closely with management and other departments to integrate EH&S practices into day-to-day operations.
* Collaborate with external agencies, regulatory bodies, and contractors to ensure safety and environmental standards are maintained.
* Promote a culture of safety and environmental responsibility across the organization.
* Develop, implement, and oversee emergency response plans for various workplace scenarios.
* Coordinate drills, including fire drills, evacuation plans, and first aid training, to ensure employees are prepared for emergencies.
Salary Range
The base salary range for this position represents the Company's good faith and reasonable estimate at the time of posting and is dependent on a number of factors including but not limited to role, level, relevant education, experience, training, skills and abilities, location, and market and business considerations. Individual pay is determined through interviews and an assessment of the various factor identified above. The foregoing information reflects base salary only and does not include other forms of available compensation to which employees may be entitled including but not limited to profit sharing, appreciation rights, retirement compensation, travel subsistence, holiday contribution, vacation, sick leave, parental leave, healthcare (including dental and vision benefits), life insurance, disability insurance, and other compensations/benefits, which are dependent upon various factors including but not limited to years of service, location, performance, etc. The annual base salary range listed is subject to change at any time, in the Company's discretion, and does not alter in any way the at-will nature of the employment relationship.
Please note:
* Applying for positions in multiple locations will result in a longer vetting process.
* The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.
Training Coordinator
Training manager job in Roanoke, VA
About Us: Tivolisworld Temp Agency is dedicated to providing top -tier staffing solutions. We are seeking a Training Coordinator to organize and deliver onboarding and ongoing training programs for our temporary workforce, ensuring they are prepared and compliant with client requirements.
Key Responsibilities:
Develop, schedule, and coordinate training sessions for temporary employees
Conduct onboarding sessions, including safety, compliance, and job -specific training
Track training attendance and maintain accurate records
Collaborate with clients and internal teams to identify training needs
Update and improve training materials and programs as needed
Monitor training effectiveness and provide feedback for continuous improvement
Requirements
Qualifications:
Experience in coordinating or delivering employee training programs
Strong organizational and communication skills
Ability to engage and motivate adult learners
Familiarity with compliance and safety training preferred
Proficient with Microsoft Office and learning management systems (LMS) a plus
Benefits
Benefits:
Competitive salary
Flexible schedule options
Opportunities for career growth within the agency
General Manager in Training
Training manager job in Lynchburg, VA
Job Description
Buddy's Home Furnishings is the third-largest Rent-To-Own (RTO) retail provider of furniture, appliances, electronics, and computers in the United States. Over the past five years, we have expanded aggressively, adding new company-owned and franchised stores nationwide.
Come join our growing team!
Benefits include:
* Salary: $18.00 to $22.00 per hour
* Paid Time Off
* Closed on Sundays*
* Discounts
* Health & Retirement benefits (vary depending on location)
Role Summary:
A General Manager In Training (GMIT)is promoted or brought into the organization with the sole intent of being trained and prepared for a future management role within the company. This role differs from the MIT role as this individual is expected to obtain the proficiency to run a store location within 120-180 days.
Training will be provided, and you will be cross trained in all aspects of the role.
* This is an in-person job and only available physically at the specified location.
* You must be over the age of 21 to be considered for this position.
Principal Responsibilities:
* Acquire and Maintain Customers
* Compliance with all applicable federal, state and local statutes
* Decipher, prepare and review financial statements and store reports
* Ensure adequate availability of merchandise at all times
* Fill out paperwork for submission to corporate support
* Follow monthly marketing plans
* Implement sales and marketing programs
* Maintain company vehicles within safe operating standards
* Managing inventory and cash assets
* Meeting company standards for quality, customer service and safety
* Meet and exceed target sales and revenue goals
* Implementing marketing and growth plans
* Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate
* Provide a safe, clean environment for customers and associates
* Recruit, hire, and train to ensure efficient operations
* Set goals and conduct weekly staff meetings
* Store Management
* Train and develop associates
Requirements/Responsibilities
General Manager in Training Requirements:
* Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:
* Associate or Bachelor's degree with course work in business, accounting, marketing or management.
* Two years' experience in retail or other business emphasizing customer service, account management or merchandising.
* Must be over the age of 21 to drive a vehicle for work (insurance requirement)
Physical Requirements:
* Routine lifting, loading, and moving of merchandise (50-300 pounds) using a dolly
* Stooping, bending, pulling, reaching, and grabbing
* Ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
* Prolonged periods of driving and standing
* Ability to work in various indoor and outdoor climates and weather conditions
Additional Information:
* Buddy's Home Furnishings is an Equal Opportunity Employer and a Drug-Free Workplace.
* A detailed background check, including driving history and drug screening, is required.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Operations Manager
Training manager job in Low Moor, VA
The Role
GTI is seeking an experienced Operations Manager to lead our production team in our Low Moor, VA facility. As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in Low Moor. You'll grind away at the details of managing internal resources to maximize safety, compliance, efficiency, productivity and culture. You'll also blaze the path toward creating and developing the multilevel professional team in Low Moor, and you'll work closely with the management team to keep every detail of the facility up to snuff. You will be the one to ensure product quality standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained. The operational duties are mostly hands-on and direct in nature and require substantial time be spent on the plant floor working closely and directly with all production employees. A strong leader knows that success is always a joint effort, and the Operations Manager will also excel at working with leadership from GTI Headquarters to help make sure GTI is smoking the competition at every level!
Responsibilities
Oversee all strategic planning and vision for facility plant operations for processing, packaging, maintenance, quality and logistics/fulfillment
Manager all facility activities working closely with departmental managers ensuring wholesale objectives are accomplished on time and budget
Partner with facility General Manager on budgeting; Analysis of facility data, including efficiency metrics, labor variance analysis, defect rates, cost drivers, volume and capacity planning, etc. to make recommendations on optimal quality and efficiency improvements and capital expenditures
Develop and produce reporting to clearly illustrate the trends of the business
Manage and maintain a company culture consistent with the culture established at GTI corporate of accountability, transparency and enjoyment
Participate in developing and implementing rules, regulations, policies, and procedures to advance GTI's mission, vision, goals and objectives
Continuously improve the skills, knowledge and morale of all employees; create an environment where the entire team does the same
Implement and maintain wholesale facility and equipment preventative maintenance program; replace, or make adjustments to plant facilities and equipment when necessary
Ensure compliance with local, state, and federal billing or licensing requirements
Will be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues, potentially covering a vacant shift, facility issues and/or human resources requirements
Other duties as assigned
Working Conditions
Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).
Qualifications
Bachelor's Degree in Engineering or Business, preferred
5+ years of management experience in manufacturing environment; direct management of 30+ individuals in a manufacturing setting required
Consumer Packaged Good experience preferred
In-depth knowledge & understanding of Lean, Six Sigma, certifications a plus
Exposure to horticulture and/or plant science and/or lab processing, a plus
Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred
Adapts and thrives in a demanding, start-up, fast-paced environment
Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally
Possesses a high level of critical thinking
Operates with a high level of professionalism and integrity, including dealing with confidential information
Must understand and comply with the rules, regulations, policies, and procedures of GTI
Must have a solid understanding of the Medical Marijuana laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws
Additional Requirements
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Auto-ApplyREVELxp - Rhino Sports Operations Manager, Liberty
Training manager job in Lynchburg, VA
ABOUT REVELXP REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
The Operations Manager's main responsibility will be to recruit local staff, hire qualified individuals, train them based on our company standards, and manage both them and the event operations at the venue on the event day. Your focus will be to satisfy the full deployment request by your client(s) at your local account for every event assigned to your team. In addition, you will help manage the full-time and/or the hourly full-time account management staff in your office to accomplish your goals. This position will involve night and weekend work and the potential for some travel. This is not a sales role.
DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:
* Provide leadership to all the staff at your account. Both in the office and at events.
* Communicate regularly with the REVELxp Staffing Operations Management Team to provide regular updates on your accounts Internal & External account operations.
* Build, maintain, and nourish constructive relationships with your clients. Be able to both give and receive all types of feedback in a professional manner.
* Lead large-scale staff training to both company and client's venue standards. Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties are common topics among others that will be addressed.
* Create and track all event invoices at your account while using our workforce management solution system, ABI MasterMind.
* Ensure compliance with all company administrative policies and procedures.
* Manage your account's budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within your account
* NOTE: This is NOT a sales job.
WORKING CONDITIONS
* Position functions under the direct supervision of the Assistant Vice President of REVELXP.
* Position functions with a significant independence in the management of day-to-day duties and responsibilities. Longer hours/days are necessitated by large events and significant training sessions.
* Frequently required to work, evenings, weekends, and holidays as scheduled.
* Must be able to move in a quick, energetic manner.
* Long periods of standing and constant movement around the event venue are expected on event days.
* Long periods of sitting while on the phone and the computer are common on office days.
Requirements
* Bachelor's degree required and a minimum of two years of large-scale sports & event management experience or collegiate/professional football experience required.
* Must show proven leadership and effective communication experience in managing large groups of people in a fast-paced environment.
* Previous football operations (or large event) experience required.
* Lead by example professionally and personally.
* Have excellent verbal and written communication skills. Speaking in front of large groups, as conducting training will be required.
* Be computer literate and have working knowledge in Microsoft Word and Excel.
* Be able to respond to change in a positive and productive way.
* Exhibit an emphasis on customer service.
* Demonstrate organization and attention to small, yet critical, details.
* Be able to handle multiple tasks.
* Must have excellent problem solving and negotiation skills.
REVELxp is an equal opportunity employer that values diversity. All employment is decided on the basis of qualifications, merit and business need. All candidates must be authorized to work in the United States and successfully pass a criminal background check.
REVELxp - Rhino Sports Operations Manager, Liberty
Training manager job in Lynchburg, VA
Job DescriptionDescription:
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
The Operations Manager's main responsibility will be to recruit local staff, hire qualified individuals, train them based on our company standards, and manage both them and the event operations at the venue on the event day. Your focus will be to satisfy the full deployment request by your client(s) at your local account for every event assigned to your team. In addition, you will help manage the full-time and/or the hourly full-time account management staff in your office to accomplish your goals. This position will involve night and weekend work and the potential for some travel.
This is not a sales role.
DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:
Provide leadership to all the staff at your account. Both in the office and at events.
Communicate regularly with the REVELxp Staffing Operations Management Team to provide regular updates on your accounts Internal & External account operations.
Build, maintain, and nourish constructive relationships with your clients. Be able to both give and receive all types of feedback in a professional manner.
Lead large-scale staff training to both company and client's venue standards. Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties are common topics among others that will be addressed.
Create and track all event invoices at your account while using our workforce management solution system, ABI MasterMind.
Ensure compliance with all company administrative policies and procedures.
Manage your account's budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within your account
NOTE: This is NOT a sales job.
WORKING CONDITIONS
Position functions under the direct supervision of the Assistant Vice President of REVELXP.
Position functions with a significant independence in the management of day-to-day duties and responsibilities. Longer hours/days are necessitated by large events and significant training sessions.
Frequently required to work, evenings, weekends, and holidays as scheduled.
Must be able to move in a quick, energetic manner.
Long periods of standing and constant movement around the event venue are expected on event days.
Long periods of sitting while on the phone and the computer are common on office days.
Requirements:
Bachelor's degree required and a minimum of two years of large-scale sports & event management experience or collegiate/professional football experience required.
Must show proven leadership and effective communication experience in managing large groups of people in a fast-paced environment.
Previous football operations (or large event) experience required.
Lead by example professionally and personally.
Have excellent verbal and written communication skills. Speaking in front of large groups, as conducting training will be required.
Be computer literate and have working knowledge in Microsoft Word and Excel.
Be able to respond to change in a positive and productive way.
Exhibit an emphasis on customer service.
Demonstrate organization and attention to small, yet critical, details.
Be able to handle multiple tasks.
Must have excellent problem solving and negotiation skills.
REVELxp is an equal opportunity employer that values diversity. All employment is decided on the basis of qualifications, merit and business need. All candidates must be authorized to work in the United States and successfully pass a criminal background check.
General Manager - New Home Construction - LynchburgVA
Training manager job in Lynchburg, VA
A National leader in the custom home building industry, is looking for a General Operations Manager in Lynchburg VA
The ideal candidate must possess a strong work ethic, problem-solving skills, and knowledge of residential construction. Someone from/familiar with the Lynchburg VA area & knows the local vendors/subs/etc to acclimate more quickly to the operations.
This company is looking for the right person with “positive high energy” and strong leadership abilities that will constantly be driving the Production & Sales processes as well as growing the team.
Here is the basic breakdown of their approach to managing all aspects of the branch operations, sales & production for our office clientele & staff.
Overview of Priorities:
Review new leads with Sales Team
Review advertising and approve budget
Updates with Division President weekly
Review sales pipeline, contracts, Starts, Warranty, Settlements, etc
Review projections and challenges with managers & Corporate leadership.
Job inspection
Final Review meetings
Plan reviews
EPO reviews
Recruit/hire/train/mentor/supervise employees, subs and vendors
Network
Negotiate & Hire subs and suppliers
Review overhead costs and general P&L
Address customer concerns & Communicate Resolutions
Personal/Family Compensation & Benefits:
401K
Competitive salary (Averaging $130-140k/year DOE)
Bonus structure based on Branch profit/sales (Average $20-30k/year)
Health insurance benefits
Vehicle allowance @ $1000/month
Cell phone allowance @ $75/month
PTO/Vacation and holidays
General Manager in Training
Training manager job in Roanoke, VA
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals.
At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so theyll look and feel their best and youll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends. If this sounds like you, apply today!
Job Summary
The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.
Tasks & Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
Ability to work nights & weekends.
Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.
Experience:
Management and/or Sales experience required.
Beauty Industry and/or Customer Service experience preferred.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor.
Team building skills.
Ability to prioritize and delegate.
Physical Requirements:
Ability to stand and walk for long periods of time.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, etc. from the floors.
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
Restoration Supervisor Paid Training
Training manager job in Salem, VA
Responsive recruiter Replies within 24 hours Benefits:
401(k) matching
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Want a path to a career?
Do you love helping people through difficult situations?
Then don't miss your chance to join our Franchise as a new cleaning and content technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then
you
may be our perfect
hero
!As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow.
Benefits:
Health insurance
401(k) w/401(k) matching
Paid-time-off
Paid training
Paid uniforms and equipment
Pay:
Starting at $15.00 to $16.00 per hour.
End of paid training $20.00 per hour.
Schedule:
Monday-Friday (8-hour shift)
On-call
Overtime
License/Certification:
Driver's License (Required)
Job Description: Respond to service calls as needed. Perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.
Responsibilities:
Inventory and load the work vehicle with equipment, products, and supplies needed for each project
Maintain a clean and organized vehicle and clean equipment appearance
Prepare rooms/areas for work activities
Set up staging area and equipment for each project
Leave the job site with a clean and orderly appearance
Perform production processes following SERVPRO production guidelines per work order per crew chief directions
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
Perform end-of-day/end-of-job cleanup and breakdown to leave the job site with a clean and orderly appearance
Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
Qualifications:
Effective oral communication
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to travel locally and out of state as necessary
Ability to successfully complete a background check subject to applicable law
Physical and Work Environment Requirements:
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawl spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Compensation: $15.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Auto-ApplyGeneral Manager
Training manager job in Lynchburg, VA
The General Manager is responsible for overall operational and financial performance, including effective financial management, staffing models, and customer service levels across all departments. He or she is accountable for profitability, asset management, accounting compliance, customer satisfaction, public relations, sales and marketing, human resources, personnel training and development, and developing an annual operating budget. The General Manager ensures the fiscal effectiveness of all areas and provides leadership to accomplish departmental objectives.
The ideal candidate has a Bachelor's degree in Business Administration or a related field and five years of progressively responsible management experience that includes financial analysis (P&L) experience. He or she must have excellent communication and interpersonal skills, strong supervisory and management skills with high customer service expectations, and good computer and Microsoft Office skills.
RESPONSIBILITIES
Oversees the management and daily operations across all departments
Ensures stated goals are met
Manages budget and finances
Manages and maintains property, which includes ensuring the building/grounds are kept in a clean and safe condition, that all systems are maintained according to set schedules/procedures, etc.
Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc.
Monitors sales and marketing initiatives and activities
Ensures compliance with all applicable federal and state laws and all company policies
Ensures that required documentation is complete and is in compliance with regulations and standards
Performs other duties as assigned
QUALIFICATIONS
Bachelor's degree in Business Administration or a related field preferred; an equivalent combination of education and experience may be considered
Five years of relevant experience required
Experience in supervising and managing staff
Knowledge of budgeting, forecasting, staffing, and scheduling
P&L experience
Strong leadership and motivational skills
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent organization and multi-tasking skills
Strong computer and internet skills, including Microsoft Office suite
Auto-ApplyGeneral Manager Trainee IHOP 593
Training manager job in Roanoke, VA
Job Description
Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience.
Responsibilities:
Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets.
Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration.
Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations.
Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency.
Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions.
Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations.
Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability.
Qualifications:
Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles.
Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
Proven track record of achieving business results, driving sales growth, and managing profitability.
Excellent communication, negotiation, and problem-solving skills.
Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Competencies:
Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service.
Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth.
Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability.
Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers.
Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement.
Skills:
Leadership and team management
Business acumen
Sales and marketing
Financial analysis and budgeting
Problem-solving and decision-making
Physical Requirements:
Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
Standing and Walking: Prolonged periods of standing and walking throughout the shift.
Bending and Reaching: Frequent bending, reaching, and twisting.
Manual Dexterity: Good hand-eye coordination.
Communication Skills: Clear verbal communication to interact with people.
Temperature Tolerance: Ability to work in varying temperatures.
Benefits:
Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
Career Growth: Training programs, clear career paths, and mentorship opportunities.
Recognition: Performance-based incentives, bonuses, and employee recognition programs.
Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
Flexibility: Customizable benefits and support for major life events.
General Manager - Automotive Experience Required
Training manager job in Fishersville, VA
Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.
Position Overview
As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. This role requires strong leadership, people skills, and retail experience. You'll be the face of the store.
Key Responsibilities
* Lead your team to deliver outstanding customer service.
* Meet or exceed sales and profit goals.
* Serve as a mentor and lead by example.
* Implement and enforce company policies and procedures.
* Attract, hire, train, and develop store employees.
* Provide fair and consistent leadership.
* Delegate authority and ownership of tasks appropriately.
* Build and maintain a cohesive team aligned with company goals.
* Step in to assist with the duties of absent employees as needed.
* Protect company assets, including cash, inventory, and equipment.
* Ensure compliance with state, local, and federal laws.
* Maintain a drug-free workplace.
* Perform inventory control and maintain store security.
* Oversee merchandising and display efforts.
Requirements
* Associate's degree or equivalent experience.
* Minimum 2 years of management experience.
* Strong retail sales experience.
* Excellent telephone, verbal, and written communication skills.
* Ability to handle pressure and multitask effectively.
* Valid in-state driver's license.
* Availability to work Saturdays.
* A.S.E. Certifications 4 and 5 are preferred but not required.
* Authorized to work in the USA (18+).
Compensation
Pay: $80,000 - $145,000+ annually
Our General Managers are paid a weekly salary, and earn monthly individual spiffs as well as participating in the monthly store bonus. We also offer a annual bonus based on performance as a General Manager
Why Choose Tire Discounters?
* Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
* Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
* Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
* Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
Retail Store Manager SALEM | W Main St
Training manager job in Salem, VA
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
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