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  • Receptionist

    Culligan 4.3company rating

    Unit secretary job in Durham, NC

    Benefits/Perks Medical insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications Admin assistant experience is required Word, Excel, and Outlook experience is required About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $17.00 - $19.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $17-19 hourly Auto-Apply 60d+ ago
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  • PT Registration Clerk

    Surgery Partners Careers 4.6company rating

    Unit secretary job in Durham, NC

    Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff. Why join North Carolina Specialty Hospital? Award Winning Hospital for Special Surgery 5 Star CMS rated facility for patient experience Positive Work culture Career growth opportunities Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance Paid Time Off 401k Employer Match Tuition Assistance Essential Job Functions: Greets patients/ families promptly and courteously as the patient arrives at the hospital. Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel. Provides interpretation of forms to be signed upon admission including patient rights and living will questions. Reviews all patient forms for completeness, accuracy, and appropriate signatures. Collects deposits and/or co-pays according to established guidelines. Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors. Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution. Utilize concepts of age/ developmental stages in interactions with patients and families. Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality. Predictable and reliable attendance is an essential function of this position Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors. Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment. Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position. Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues. Adheres to Confidentiality Policy. Maintains positive working relationships and fosters cooperative work environment. Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual. Displays honesty and mutual respect when communicating with peers and other departments. Follows through on problems that may compromise effective job performance by using appropriate chain of command. Complies with National Patient Safety Goals. Universal precautions and infection control guidelines, including hand washing guidelines followed at all times. Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification Demonstrates respect for diverse backgrounds of all patients, families and co-workers. Job Requirements High School Diploma or G.E.D. One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting. Effective communication skills; both orally and written. Computer skills needed. Ability to work with others within a team to ensure quality patient care. Strong critical thinking skills. Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
    $24k-29k yearly est. 30d ago
  • Unit Secretary, Neurosurgery Unit, Full-time 12 hr. Nights

    Advocate Health and Hospitals Corporation 4.6company rating

    Unit secretary job in Wake Forest, NC

    Department: 34403 Wake Forest Baptist Medical Center - Nursing Med Surg: 5th Ardmore Nsu Status: Full time Benefits Eligible: Yes Hours Per Week: 35.1 Schedule Details/Additional Information: Night shift Pay Range $18.85 - $28.30 EDUCATION/EXPERIENCE: High School Diploma or GED equivalent. Completion of a unit secretary course or equivalent preferred. Clerical experience preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse. 2. Handles and screens incoming calls and transmits messages as necessary. 3. Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co- workers by following established procedures. 4. Ensures complete, confidential, accurate, and timely communication of patient information. 5. Completes requisitions, data entry, and nursing communication forms. 6. Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner. 7. Takes personal responsibility and initiative for performance, professional growth and development. 8. Conducts work in an organized, quiet, efficient manner and demonstrates ability to cope with stressful situations. 9. Completes assigned unit responsibilities and assists other staff members in completion of their duties when time permits. 10.Provides age/developmental appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served. SKILLS/QUALIFICATIONS: Basic computer skills Strong oral and written communication skills Performs effectively with frequent workload changes and competing demands Ability to develop transcription skills WORK ENVIRONMENT: Interaction with multiple levels of staff and departments Contact with patients under wide variety of circumstances Possible exposure to infections and contagious diseases Subject to multiple interruptions Long periods on a computer Possible exposure to cleaning agents/chemicals Occasionally subject to irregular hours PHYSICAL REQUIREMENTS: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $18.9-28.3 hourly Auto-Apply 30d ago
  • Medical Receptionist - NE Raleigh

    Deerfield Management Companies 4.4company rating

    Unit secretary job in Raleigh, NC

    Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. We offer a comprehensive benefits package available on the first of the month following 30 days of employment. Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
    $31k-36k yearly est. Auto-Apply 5d ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Unit secretary job in Raleigh, NC

    Replies within 24 hours Benefits: * Bonus based on performance * Employee discounts * Paid time off * Training & development Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off * Additional Perks! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $15.00 - $20.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $15-20 hourly 60d+ ago
  • Front Bar Receptionist

    Face FoundriÉ

    Unit secretary job in Cary, NC

    The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area. Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations. As a Front Bar Receptionist, you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, and recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company timekeeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Salon Experience Preferred Job Type: Full-Time, Part Time Availability: Nights and Weekends Required Education: High School or equivalent
    $25k-32k yearly est. 60d+ ago
  • Member Services / Front Desk Receptionist ( Cary & Raleigh Location )

    Kidstrong Raleigh

    Unit secretary job in Raleigh, NC

    Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members. This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service. Welcome families as the enter the center. Assist members with all administrative needs and requests. Help enroll new members interested in the program for a membership or trail class. Be the Trial champion! When a trial is in house your primary focus should be to close the sale. Oversee center level initiatives i.e. center maintenance, training, brand consistency etc. Daily, Weekly, and Monthly cleaning and maintenance of the center with team. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center. Weekday Part time schedule is from 3:00pm to 7:45pm. Weekend Part time schedule is 8:30am to 2:30pm. You will assist our program director with all center needs. OUTBOUND CALLS Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management. Member relation calls. Voicemail return. SKILLS/QUALIFICATIONS A passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding variety of topics. Complete training through LearnUpon as required by the leadership team. Prior experience as a member services receptionist is a plus! Previous experience in management is preferred but not required Practical work experience with Google and Microsoft platforms. Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required. CPR certified not required but preferred. Can certify within 90 days of hire. BONUS Eligible for membership sales bonus upon completion of training and probationary period. Sphere of InteractionThis position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies: High Standards Establishes and holds high standards Natural Leader Creates culture Takes initiative Leads by Example Sets tone through actions Passionate Stays focused on the KidStrong Goals. Goal oriented and high performing. Command Presence Upholds KidStrong Values; creates vision for others. Teacher Communicate and ensure transfer of knowledge. Professional Approaches others in a tactful manner Reacts well under pressure Treats others with respect and consideration Accepts responsibility for own actions Follows through on commitments. Performer Engaging, Fun, Likable High Energy, Clear & Easy to Understand Mentor Develops and nurtures relationships Focuses on developing self and others Planning/Organizing Prioritizes and plans work activities; Develops realistic action plans. Sets goals and objectives Uses time efficiently Plans for additional resources Organizes or schedules other people and their tasks Oral Communication Speaks clearly and persuasively in positive or negative situations Responds well to questions; Listens and gets clarification Demonstrates group presentation skills; Participates in meetings. Written Communication Writes clearly and informatively;Edits work for spelling and grammar Varies writing style to meet needs Presents numerical data effectively; Able to read and interpret written information. Teamwork Balances team and individual responsibilities Exhibits objectivity and openness to others' views Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Puts success of team above own interests; Able to build morale and group commitments to goals and objectives Coachable/Low Ego Mindset Gives and welcomes feedback. Encourages exploring of different perspectives to reach common goals and objectives Has a growth mindset; Sees every opportunity as one to learn from. Compensation: $15.00 - $18.00 per hour KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals. OUR PEOPLE: - Want to work with great people - Want personal and professional growth - Want to make an impact This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.
    $15-18 hourly Auto-Apply 60d+ ago
  • Receptionist

    Anderson Automotive Group 4.3company rating

    Unit secretary job in Raleigh, NC

    Join our team: Fred Anderson is looking for an outstanding full-time receptionist to cover our front desk area and phone lines with a proven track record in customer service to join our team. Our Receptionist ensures guests are welcomed to the dealership immediately upon arrival in a warm, inviting, and professional manner. They will be responsible for answering phones, greeting customers, and some administrative paperwork. What we have to offer: A culture of caring, belonging, and respect for everyone Managers that people want to work with Career growth and advancement Leadership development, innovative training and learning systems Competitive compensation plans 401k retirement plans with company match Comprehensive health benefits packages, including telehealth and behavioral health services Industry-leading maternity and paternity leave Relocation packages Paid employee referral program Recognition and bonus programs Paid time off, bereavement, and vacation benefits Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: Individuals with friendly and outgoing personalities Possess strong communication and organizational skills Strong listening skills Ability to handle a dynamic work environment Eager to improve in all aspects and learn new things Answer multi-line phone systems Greet guests and direct customers to the correct departments, notify the appropriate person that a customer is waiting Work cooperatively with the sales and other internal teams High school diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
    $24k-30k yearly est. Auto-Apply 13d ago
  • Medical Office Specialist

    Opportunitiesconcentra

    Unit secretary job in Raleigh, NC

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
    $26k-34k yearly est. Auto-Apply 8d ago
  • Front Desk Coordinator

    IVX Health

    Unit secretary job in Raleigh, NC

    Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Front Office Specialist

    Eye Care Partners 4.6company rating

    Unit secretary job in Raleigh, NC

    A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES * Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. * Provide exceptional customer service during every patient encounter (in person or via phone). * Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. * Answer phones (both external and internal); assure prompt, courteous service at all times. * Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. * Double check insurance authorizations to ensure completion and build accurate flow sheets. * Check out patients and collect correct payments according to procedures. * Manage patient flow in the office and ensure communication to maximize efficiency and customer service. * Complete daily reconciliations / close day / countdown cash drawer. * Comply with all company policies and procedures, including HIPAA. * General office duties and cleaning to be assigned by the manager. QUALIFICATIONS * Previous medical office experience preferred; previous ophthalmic experience strongly preferred. * Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience * Favorable result on background check as required by state * Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE * High school diploma or GED required LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $32k-38k yearly est. Auto-Apply 38d ago
  • Medical Receptionist

    Integrated Dermatology 3.8company rating

    Unit secretary job in Sanford, NC

    Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists. Job Description Perform check in and check out duties, including taking payments, scheduling return appointments, updating referral information for VA and TriCare patients, update insurance, demographic information, and patient forms Answer multiline phone, direct calls to appropriate parties, scheduling appointments for current and new patients. New patient scheduling includes creating a patient account, inputting, and verifying insurance and referral information. The position is for our Pittsboro office with the ability to travel to Lillington and Sanford if coverage is needed in those locations Monday - Thursday. Working in Sanford on Fridays. Assists with billing support as needed Qualifications Interpersonal and Service Skills: Conveys a warm, caring, and approachable demeanor. Always displays respect toward others. Ability to anticipate and meet the needs of patients and their families. Self-Motivated Communication: Listens openly and clearly conveys messages and information; writes clearly using appropriate grammar, symbols, and medical terminology; able to interpret and understand documentation of others. Teamwork: Works effectively with others to accomplish objectives and goals. Always offers assistance to others in need throughout the office. Goal Oriented: Appropriately optimistic and inspiring, influencing others to act on their own behalf or for the broader good of the group. Age and Culturally Specific Care: Able to adjust instruction education to meet the patient's age and cultural background. Job Type: Full-time Pay rate for this position is $17+/hr Education: High School or Associate Degree Additional Information All your information will be kept confidential according to EEO guidelines
    $17 hourly 18h ago
  • Receptionist

    Culligan-Nc 4.3company rating

    Unit secretary job in Durham, NC

    Job Description Benefits/Perks Medical insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications Admin assistant experience is required Word, Excel, and Outlook experience is required About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
    $29k-34k yearly est. 24d ago
  • PT Registration Clerk

    Surgery Partners 4.6company rating

    Unit secretary job in Durham, NC

    Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff. Why join North Carolina Specialty Hospital? * Award Winning Hospital for Special Surgery * 5 Star CMS rated facility for patient experience * Positive Work culture * Career growth opportunities * Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance * Paid Time Off * 401k Employer Match * Tuition Assistance Essential Job Functions: * Greets patients/ families promptly and courteously as the patient arrives at the hospital. * Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel. * Provides interpretation of forms to be signed upon admission including patient rights and living will questions. * Reviews all patient forms for completeness, accuracy, and appropriate signatures. * Collects deposits and/or co-pays according to established guidelines. * Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors. * Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution. * Utilize concepts of age/ developmental stages in interactions with patients and families. * Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality. * Predictable and reliable attendance is an essential function of this position * Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors. * Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment. * Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position. * Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues. * Adheres to Confidentiality Policy. * Maintains positive working relationships and fosters cooperative work environment. * Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual. * Displays honesty and mutual respect when communicating with peers and other departments. * Follows through on problems that may compromise effective job performance by using appropriate chain of command. * Complies with National Patient Safety Goals. * Universal precautions and infection control guidelines, including hand washing guidelines followed at all times. * Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification * Demonstrates respect for diverse backgrounds of all patients, families and co-workers. Job Requirements * High School Diploma or G.E.D. * One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting. * Effective communication skills; both orally and written. * Computer skills needed. * Ability to work with others within a team to ensure quality patient care. * Strong critical thinking skills. Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
    $24k-29k yearly est. 30d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Unit secretary job in Cary, NC

    Job Description The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area. Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations. As a Front Bar Receptionist, you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, and recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company timekeeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Salon Experience Preferred Job Type: Full-Time, Part Time Availability: Nights and Weekends Required Education: High School or equivalent
    $25k-32k yearly est. 18d ago
  • Member Services / Front Desk Receptionist ( Cary & Raleigh Location )

    Kidstrong Raleigh

    Unit secretary job in Raleigh, NC

    Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. Its the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members. This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service. Welcome families as the enter the center. Assist members with all administrative needs and requests. Help enroll new members interested in the program for a membership or trail class. Be the Trial champion! When a trial is in house your primary focus should be to close the sale. Oversee center level initiatives i.e. center maintenance, training, brand consistency etc. Daily, Weekly, and Monthly cleaning and maintenance of the center with team. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center. Weekday Part time schedule is from 3:00pm to 7:45pm. Weekend Part time schedule is 8:30am to 2:30pm. You will assist our program director with all center needs. OUTBOUND CALLS Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management. Member relation calls. Voicemail return. SKILLS/QUALIFICATIONS A passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding variety of topics. Complete training through LearnUpon as required by the leadership team. Prior experience as a member services receptionist is a plus! Previous experience in management is preferred but not required Practical work experience with Google and Microsoft platforms. Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required. CPR certified not required but preferred. Can certify within 90 days of hire. BONUS Eligible for membership sales bonus upon completion of training and probationary period. Sphere of Interaction This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards Establishes and holds high standards Natural Leader Creates culture Takes initiative Leads by Example Sets tone through actions Passionate Stays focused on the KidStrong Goals. Goal oriented and high performing. Command Presence Upholds KidStrong Values; creates vision for others. Teacher Communicate and ensure transfer of knowledge. Professional Approaches others in a tactful manner Reacts well under pressure Treats others with respect and consideration Accepts responsibility for own actions Follows through on commitments. Performer Engaging, Fun, Likable High Energy, Clear & Easy to Understand Mentor Develops and nurtures relationships Focuses on developing self and others Planning/Organizing Prioritizes and plans work activities; Develops realistic action plans. Sets goals and objectives Uses time efficiently Plans for additional resources Organizes or schedules other people and their tasks Oral Communication Speaks clearly and persuasively in positive or negative situations Responds well to questions; Listens and gets clarification Demonstrates group presentation skills; Participates in meetings. Written Communication Writes clearly and informatively;Edits work for spelling and grammar Varies writing style to meet needs Presents numerical data effectively; Able to read and interpret written information. Teamwork Balances team and individual responsibilities Exhibits objectivity and openness to others' views Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Puts success of team above own interests; Able to build morale and group commitments to goals and objectives Coachable/Low Ego Mindset Gives and welcomes feedback. Encourages exploring of different perspectives to reach common goals and objectives Has a growth mindset; Sees every opportunity as one to learn from.
    $25k-32k yearly est. 31d ago
  • Front Desk Coordinator

    IVX Health

    Unit secretary job in Knightdale, NC

    Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy
    $26k-34k yearly est. Auto-Apply 1d ago
  • Front Office Specialist

    Eye Care Partners 4.6company rating

    Unit secretary job in Sanford, NC

    A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES * Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. * Provide exceptional customer service during every patient encounter (in person or via phone). * Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. * Answer phones (both external and internal); assure prompt, courteous service at all times. * Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. * Double check insurance authorizations to ensure completion and build accurate flow sheets. * Check out patients and collect correct payments according to procedures. * Manage patient flow in the office and ensure communication to maximize efficiency and customer service. * Complete daily reconciliations / close day / countdown cash drawer. * Comply with all company policies and procedures, including HIPAA. * General office duties and cleaning to be assigned by the manager. QUALIFICATIONS * Previous medical office experience preferred; previous ophthalmic experience strongly preferred. * Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience * Favorable result on background check as required by state * Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE * High school diploma or GED required LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $32k-38k yearly est. Auto-Apply 19d ago
  • Medical Receptionist

    American Family Care Sanford 3.8company rating

    Unit secretary job in Sanford, NC

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • PRN Health Unit Coordinator

    Surgery Partners Careers 4.6company rating

    Unit secretary job in Durham, NC

    North Carolina Specialty Hospital (NCSH) is a private, physician-owned medical center that opened its doors in 1926. Its commitment to growth and continuous improvement has helped the hospital maintain a high ranking in both quality measures and patient satisfaction. North Carolina Specialty Hospital offers surgical specialties in orthopedics, ophthalmology, ear, nose, and throat, as well as sports medicine, oral, plastic, podiatry, general surgery, interventional radiology, pain management, reconstructive surgery, and more. Why join North Carolina Specialty Hospital? Award Winning Hospital for Special Surgery 5 Star CMS rated facility for patient experience Positive Work culture Career growth opportunities 401k Employer Match Essential Job Functions: Acts as receptionist for area or unit, greeting guests, visitors, answering questions and providing assistance within scope of responsibility. Performs daily clerical duties related to procedures such as admissions and discharges according to established nursing procedures. Prepares and processes requisitions for diagnostic and therapeutic services for patients as directed. Maintains stock of routine supplies in area or unit according to par level, ensuring adequate inventory. Provides clerical support to the assigned department. Maintains log of patient information; retrieves statistical data originating from patient records identifying care the patient received and the supplies used; enters accurate patient charges utilizing documentation provided by staff and assigns charges appropriately; proof, corrects, verifies and enters accurate patient charges. Compiles statistical data in preferred format for data entry and/or for preparation of management reports. Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality. Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors. Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment. Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position. Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues. Adheres to Confidentiality Policy. Maintains positive working relationships and fosters cooperative work environment. Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual. Displays honesty and mutual respect when communicating with peers and other departments. Follows through on problems that may compromise effective job performance by using appropriate chain of command. Utilizes concepts of age/developmental stages in interactions with patients and families. Complies with National Patient Safety Goals. Universal precautions and infection control guidelines, including hand washing guidelines followed at all times. Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification Demonstrates respect for diverse backgrounds of all patients, families and co-workers. Education & Experience: High School diploma or equivalent. One year of clerical experience in a health care setting. Knowledge of medical terminology preferred. Effective communication skills; both orally and written. Computer skills needed. Ability to work with others within a team to ensure quality patient care. Strong critical thinking skills. Must be able to type 45-50 wpm accurately. Our employees are critical to our success and we value their contributions. North Carolina Specialty Hospital offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
    $22k-28k yearly est. 10d ago

Learn more about unit secretary jobs

How much does a unit secretary earn in Cary, NC?

The average unit secretary in Cary, NC earns between $20,000 and $35,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.

Average unit secretary salary in Cary, NC

$27,000

What are the biggest employers of Unit Secretaries in Cary, NC?

The biggest employers of Unit Secretaries in Cary, NC are:
  1. Duke University Health System
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