Unit secretary jobs in Towson, MD - 1,080 jobs

Pay Schedule 1, Grade 19, Regular Schedule: 35 hours per week. A vacancy exists in the Department of Health and Human Services, Bureau of Finance and Administration. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in this class may be filled from the list of eligible applicants. All interested candidates must apply at this time. List allpromotionsandchangesin job duties due toreclassificationas separate work experience on your application. Applicants must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. Youmustattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. Failure to submit proof of Licenses, Certifications and Educationwill result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Examples of Duties Under general supervision, the Office Assistant performs comprehensive word processing, typing, and other clerical duties in support of an office. Essential Job Duties Uses automated office systems, such as word processing equipment or a computer, to prepare a variety of letters, memos, and other material from draft or specific instructions. Selects the appropriate letter or memo format, proofreads and edits documents for grammar, punctuation, and spelling, and prepares document for distribution or mail. Originates procedural correspondence such as form letters and routine notices to respond to requests for information or to begin office processes. Sets up and maintains office databases and logs. Accesses databases to establish, retrieve, review, update, track, and revise a variety of office records. Performs queries and compiles routine reports from various data sources. Assembles data for inclusion in narrative and statistical reports. Creates and updates office spreadsheets. Establishes and maintains confidential alphabetical, chronological, or subject matter files and records. Locates, extracts, and summarizes information from files for preparation of reports or to respond to inquiries, routine requests, or complaints. Determines release of information according to established procedures and confidentiality. Initiates the process of purging and updating files. Opens, date stamps, and distributes incoming mail to appropriate staff. Tracks the handling of correspondence and/or written complaints to the time of completion. Ensures office responses are completed in a timely manner. Greets and directs clients and visitors. Responds to inquiries of a routine nature regarding County, department, and/or program policies in person, by telephone, or by regular or electronic mail. Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary. Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space. Types, photocopies, and distributes meeting agendas and/or minutes. Prepares or assists in the preparation of personnel related documents and forms. Performs timekeeping functions for the work unit. Prepares payroll and tracks leave usage. Operates office machinery, such as microcomputers, photocopiers, fax machines, calculators, telephones, scanners, and printers. Examples of Other Duties Assists in the preparation of County legislation. Maintains simple financial and statistical records. Reconciles account balances. Orders and maintains office supplies. Prepares and processes purchase orders, direct payments, and invoices. Verifies procurement card purchases. May take verbatim notes or minutes. May lead and instruct others. Performs other related duties as required. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Possession of a high school diploma or an appropriate equivalent; Plus One (1) year typing, word processing, or secretarial experience. Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education. Additional education may be substituted on a year-for-year basis for the required experience. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (************ Mail or deliver documents to: ATTN: Office Assistant (HHS - Finance and Administration) Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 Youmustattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment The work of these positions is essentially sedentary, with occasional walking and/or lifting or other restricted physical activities. Medical Examination and Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity Anticipate guests' needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests What are the requirements for this position? You love working with people and will go above and beyond for each guests' needs You work well with others and enjoying working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests Physical Requirements for this Position This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. Travel Requirements This position would require little to no travel outside the property and surrounding area. Pay Scale: $12.93 - $24.29/hour *Rate depends upon state/market* This property is managed by OTO Development. About OTO Development OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. Position: Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 6/11/25

This position provides advance-level clerical, administrative support and related work as required for the Political Action Department (including supporting the Director, Associate and Assistant Directors, Administrative Assistant, and Field Support Staff). This position requires excellent communication skills, attention to detail, good judgment, and discretion. Duties include budget development and tracking, conference/meeting planning, scheduling, and other office administrative support. Duties: Office support tasks including sorting and delivering mail, answering department main phone line, scanning, copying, electronic filing, office supply ordering, payment and purchase order processing, processing staff time off and business card requests. Edit, format, and distribute department communication from the department's management team to internal and external distribution lists. Update department staff contact materials and email groups. Maintain the Affiliate Political and Legislative Directors contact list. Create online survey forms. Act as a backup to the Administrative Assistant. Assist management and staff with travel authorizations, travel arrangements, and expense reporting. Support calendar and scheduling for management team to include in person and virtual meetings via Teams, Zoom, and other similar technology. Assist with logistics, supplies, and creation of materials for meetings and conferences. Assist with training new staff and apprentices on calendar coordination, travel and advance forms, time and attendance submission, and other office procedures. Assist with training and meeting coordination with department managers and staff. Maintain tracking spreadsheets for department budgets, contracts, off-site storage, and staff completion for various yearly reports. Provide administrative/organizational support for the department's "Get Out the Vote" (GOTV) activity and other major department efforts. Perform other related duties as assigned. Requirements: Education and Experience High school graduate or equivalent and a minimum of (5) five years of office experience plus general knowledge of office and organizational procedures or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Skills Requirements: High level proficiency in MS Office Suite (Outlook, Word, Excel and PowerPoint) and MS OneDrive/SharePoint. Excellent knowledge of office and organizational procedures. Basic knowledge of office equipment such as reproduction and telephones. Must be able to independently complete assignments and work under pressure to meet tight schedules. Strong ability to proofread documents and compose correspondence. Strong written and oral communication skills. Travel & Work hours Overtime and travel may be required. AFSCME is an equal opportunity employer, and, as such, does not discriminate an employee or applicant on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

About the Job Functions as a member of the patient-centered care team to provide administrative support on the unit and direct bedside care to the patient under the supervision of a licensed nurse. Assists in providing direct patient care according to established procedures. Provides care for the pediatric adult and geriatric population under the direction and supervision of the RN. Assists with admission process verifying selected demographic information. Primary Duties and Responsibilities Clinical: Performs basic routine and specialized tasks in assigned department under the supervision of a registered nurse. Meets patients needs (to include providing baths linen changes bedpans water pitchers etc.). Assists with ambulation positioning elimination personal hygiene activities of daily living routine comfort measures. Transports patients and transfers patients between stretcher and bed and bed to chair. Provides nourishments as requested and authorized by orders including distribution and collection of meal trays as needed. Participates in shift report reports observations unusual findings to RN. Maintain the comfort privacy and dignity of each patient in the delivery of services to them. Observes monitors and reports changes in patient's condition symptom reactions or behavior as appropriate. Rounds on all assigned patients based on established standards. Documents vital signs promptly and accurately. Conducts purposeful rounding at a minimum of every two hours on assigned patients.Technical: Supports work of the department by performing clerical and secretarial tasks. Competent in computer systems used to admit transfer discharge and chart. Compiles paperwork and inputs specified computer data related to admission discharge transfer birth or expiration of a patient. Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment (e.g. prior to surgery transfer and discharge). Obtains and files results from lab radiology physician office etc. as needed. e. Files and prepares paperwork as directed by supervisor. Prints schedules reports and patient data as requested.Communication: Supports work of the department by facilitating transfer of information. Answers and directs all phone calls; takes messages as needed. Greets all persons coming to nurses' station answers inquiries offers direction and assistance takes and relays messages run errands. Exchanges information with other units/departments physician offices etc. as requested. Relays patient/family requests to appropriate unit staff. Initiates phone calls pages and codes as directed. Uses appropriate means to communicate with other unit staff (Vocera overhead paging etc.) Confirms and communicates scheduling of procedures/therapeutic services.Administrative: Assists in the timely collection and accurate reporting of patient data. Observes monitors and records vital signs and nursing care procedures in the appropriate area of the clinical record. Assures that documentation is accurate. Promptly answers call lights and telephones Finance: Supports department by posting charges. Completes appropriate requisitions/computer entries for consults diagnostic tests and therapeutic services for patients and coordinates appointments with respective departments. Inputs data for patient charges. Maintains unit supplies and orders same using online requisition system (e.g. Lawson) or other approved process.Development: Maintains and updates current knowledge Conducts all duties within legal boundaries of position and according to hospital policy and procedures. Works with supervisor to identify learning needs and takes actions to address these needs. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates on intra/inter-departmental teams and committees communicating unit knowledge as appropriate. Provides department/unit with information and knowledge acquired during team and committee participation. Demonstrates a constructive approach during all interactions. Serves as a unit resource within areas of responsibility Department/Unit Specific Functions and Duties Consistently displays professionalism in interactions with patients and families staff and physicians. Maintains flexibility with schedule to meet departmental needs. Minimal Qualifications Education * High School Diploma or GED or equivalent required * Completion of a Patient Care Technician course preferred Experience * Experience working as a patient care technician/nursing tech in a hospital setting preferred Licenses and Certifications * CNA - Certified Nursing Assistant licensure from the Maryland Board of Nursing required * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Ability to read write speak and comprehend English. * Basic Computer skills to perform Data entry * Computerized clinical information systems * HIPAA policies on Confidentiality. This position has a hiring range of USD $19.55 - USD $34.25 /Hr.

About the Job Functions as a member of the patient-centered care team to provide administrative support on the unit and direct bedside care to the patient under the supervision of a licensed nurse. Assists in providing direct patient care according to established procedures. Provides care for the pediatric adult and geriatric population under the direction and supervision of the RN. Assists with admission process verifying selected demographic information. Primary Duties and Responsibilities Clinical: Performs basic routine and specialized tasks in assigned department under the supervision of a registered nurse. Meets patients needs (to include providing baths linen changes bedpans water pitchers etc.). Assists with ambulation positioning elimination personal hygiene activities of daily living routine comfort measures. Transports patients and transfers patients between stretcher and bed and bed to chair. Provides nourishments as requested and authorized by orders including distribution and collection of meal trays as needed. Participates in shift report reports observations unusual findings to RN. Maintain the comfort privacy and dignity of each patient in the delivery of services to them. Observes monitors and reports changes in patient's condition symptom reactions or behavior as appropriate. Rounds on all assigned patients based on established standards. Documents vital signs promptly and accurately. Conducts purposeful rounding at a minimum of every two hours on assigned patients.Technical: Supports work of the department by performing clerical and secretarial tasks. Competent in computer systems used to admit transfer discharge and chart. Compiles paperwork and inputs specified computer data related to admission discharge transfer birth or expiration of a patient. Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment (e.g. prior to surgery transfer and discharge). Obtains and files results from lab radiology physician office etc. as needed. e. Files and prepares paperwork as directed by supervisor. Prints schedules reports and patient data as requested.Communication: Supports work of the department by facilitating transfer of information. Answers and directs all phone calls; takes messages as needed. Greets all persons coming to nurses' station answers inquiries offers direction and assistance takes and relays messages run errands. Exchanges information with other units/departments physician offices etc. as requested. Relays patient/family requests to appropriate unit staff. Initiates phone calls pages and codes as directed. Uses appropriate means to communicate with other unit staff (Vocera overhead paging etc.) Confirms and communicates scheduling of procedures/therapeutic services.Administrative: Assists in the timely collection and accurate reporting of patient data. Observes monitors and records vital signs and nursing care procedures in the appropriate area of the clinical record. Assures that documentation is accurate. Promptly answers call lights and telephones Finance: Supports department by posting charges. Completes appropriate requisitions/computer entries for consults diagnostic tests and therapeutic services for patients and coordinates appointments with respective departments. Inputs data for patient charges. Maintains unit supplies and orders same using online requisition system (e.g. Lawson) or other approved process.Development: Maintains and updates current knowledge Conducts all duties within legal boundaries of position and according to hospital policy and procedures. Works with supervisor to identify learning needs and takes actions to address these needs. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates on intra/inter-departmental teams and committees communicating unit knowledge as appropriate. Provides department/unit with information and knowledge acquired during team and committee participation. Demonstrates a constructive approach during all interactions. Serves as a unit resource within areas of responsibility Department/Unit Specific Functions and Duties Consistently displays professionalism in interactions with patients and families staff and physicians. Maintains flexibility with schedule to meet departmental needs. Minimal Qualifications Education * High School Diploma or GED or equivalent required * Completion of a Patient Care Technician course preferred Experience * Experience working as a patient care technician/nursing tech in a hospital setting preferred Licenses and Certifications * CNA - Certified Nursing Assistant licensure from the Maryland Board of Nursing required * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Ability to read write speak and comprehend English. * Basic Computer skills to perform Data entry * Computerized clinical information systems * HIPAA policies on Confidentiality. This position has a hiring range of USD $19.55 - USD $34.25 /Hr. General Summary of Position Functions as a member of the patient-centered care team to provide administrative support on the unit and direct bedside care to the patient under the supervision of a licensed nurse. Assists in providing direct patient care according to established procedures. Provides care for the pediatric adult and geriatric population under the direction and supervision of the RN. Assists with admission process verifying selected demographic information. Primary Duties and Responsibilities Clinical: Performs basic routine and specialized tasks in assigned department under the supervision of a registered nurse. Meets patients needs (to include providing baths linen changes bedpans water pitchers etc.). Assists with ambulation positioning elimination personal hygiene activities of daily living routine comfort measures. Transports patients and transfers patients between stretcher and bed and bed to chair. Provides nourishments as requested and authorized by orders including distribution and collection of meal trays as needed. Participates in shift report reports observations unusual findings to RN. Maintain the comfort privacy and dignity of each patient in the delivery of services to them. Observes monitors and reports changes in patient's condition symptom reactions or behavior as appropriate. Rounds on all assigned patients based on established standards. Documents vital signs promptly and accurately. Conducts purposeful rounding at a minimum of every two hours on assigned patients.Technical: Supports work of the department by performing clerical and secretarial tasks. Competent in computer systems used to admit transfer discharge and chart. Compiles paperwork and inputs specified computer data related to admission discharge transfer birth or expiration of a patient. Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment (e.g. prior to surgery transfer and discharge). Obtains and files results from lab radiology physician office etc. as needed. e. Files and prepares paperwork as directed by supervisor. Prints schedules reports and patient data as requested.Communication: Supports work of the department by facilitating transfer of information. Answers and directs all phone calls; takes messages as needed. Greets all persons coming to nurses' station answers inquiries offers direction and assistance takes and relays messages run errands. Exchanges information with other units/departments physician offices etc. as requested. Relays patient/family requests to appropriate unit staff. Initiates phone calls pages and codes as directed. Uses appropriate means to communicate with other unit staff (Vocera overhead paging etc.) Confirms and communicates scheduling of procedures/therapeutic services.Administrative: Assists in the timely collection and accurate reporting of patient data. Observes monitors and records vital signs and nursing care procedures in the appropriate area of the clinical record. Assures that documentation is accurate. Promptly answers call lights and telephones Finance: Supports department by posting charges. Completes appropriate requisitions/computer entries for consults diagnostic tests and therapeutic services for patients and coordinates appointments with respective departments. Inputs data for patient charges. Maintains unit supplies and orders same using online requisition system (e.g. Lawson) or other approved process.Development: Maintains and updates current knowledge Conducts all duties within legal boundaries of position and according to hospital policy and procedures. Works with supervisor to identify learning needs and takes actions to address these needs. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates on intra/inter-departmental teams and committees communicating unit knowledge as appropriate. Provides department/unit with information and knowledge acquired during team and committee participation. Demonstrates a constructive approach during all interactions. Serves as a unit resource within areas of responsibility Department/Unit Specific Functions and Duties Consistently displays professionalism in interactions with patients and families staff and physicians. Maintains flexibility with schedule to meet departmental needs. Minimal Qualifications Education * High School Diploma or GED or equivalent required * Completion of a Patient Care Technician course preferred Experience * Experience working as a patient care technician/nursing tech in a hospital setting preferred Licenses and Certifications * CNA - Certified Nursing Assistant licensure from the Maryland Board of Nursing required * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Ability to read write speak and comprehend English. * Basic Computer skills to perform Data entry * Computerized clinical information systems * HIPAA policies on Confidentiality.

What to expect Under general supervision, performs a variety of clerical and secretarial duties to support the effective operations of assigned clinical inpatient unit or program(s). Representative duties include: serving as receptionist and communication source; assembling and maintaining active patient charts, patient records, and unit/program files; transcribing physicians' orders; preparing memos, tables, and general correspondence; scheduling appointments and meetings; collecting and maintaining data; ordering supplies; and running errands throughout Hospital complex. What you'll get from us At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. The pay range for this position is $18.50 to $24.09/hour. What we need from you Work requires ability to read, write, speak English, compose letters, maintain bookkeeping/billing records, and operate computer software and equipment - acquired through high school education. Work requires one to two years of clerical/secretarial experience in order to gain comprehensive knowledge of office practices and procedures and operations. Work requires the ability to operate the calculator, copier, facsimile machine, Microsoft Office software, and printer. Must possess interpersonal skills sufficient to exchange factual and confidential information and communicate effectively and courteously with a diverse group of internal and external contacts (patients, families, referring physicians, staff, and vendors) (51-80% of work time). Work requires problem-solving abilities sufficient to develop and administer office procedures, prepare reports, schedule patients, monitor expenditures, identify and evaluate equipment and physical space problems, and resolve billing discrepancies. Work requires managing the office functions, proofreading, and meeting tight deadlines (for 51-80% of work time). WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives! #LI-JR1

Located in Largo in the heart of Prince George's County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George's County residents. Job Description Work Schedule - 07:30pm - 8am Shift - Full-Time, Nights POSITION SUMMARY Provides clerical support to assigned nursing unit such as assembling and maintaining patients' charts, scheduling diagnostic procedures, completing admission and transfer/discharge forms, greeting and directing visitors, answering telephone, relaying calls and messages, and providing approved, routine information. Principal Duties: 1. Recognizes need for cost containment by maintaining supplies, forms and equipment at appropriate levels. 2. Recognizes changing unit needs and prioritizes work activities accordingly. 3. Recognizes unit/patient problems which may impede the unit's effectiveness and reports them to the appropriate person or department. 4. Demonstrates understanding of team work by performing other duties willingly when requested. 5. Plans and organizes clerical work, completes duties within appropriate time frame and provides an accurate, concise report to relief. 6. Assists in coordinating patient care activities by paging other health team members as requested, keeping staff informed of scheduled test and procedures and running errands as needed. 7. Coordinates patient movement by keeping charge nurse and nursing staff informed of admissions, transfers and discharges. Coordinates, as appropriate, patient movement with other departments. 8. Maintains patient charts to include preparation for new admission, filing diagnostic reports and other necessary forms in chart, copying chart for transfers, tearing down discharge charts, and graphing vital signs and other pertinent data as required. 9. Demonstrates timely and accurate operation of computer for order entry, data retrieval, charge entry, and problem solving. Asks questions if orders are not routine or clear. 10. Transcribes and processes physicians' orders in a timely, accurate, and efficient manner to computer, MAR, and Kardex (as appropriate). Signs off transcription per policy. 11. Assists in the smooth and efficient operation of the unit by keeping the work environment orderly and business like; maintaining filing system; organizing and maintaining critical information such as call board, physician phone numbers, agency referral information; tracking and ordering office supplies, equipment and forms; sending broken equipment for repair with work order; and maintaining required unit statistics such as admission/discharge log, monthly census reports and other data. Customer Service: 1. Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate. 2. Follows communication protocols to both internal and external customers, including introducing him/herself with job title and experience, asking open ended questions, such as “How may I be of help to you?” using the customer's name as soon as it is learned. 3. Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution. 4. Keeps customer's information confidential, including public places such as elevators or the cafeteria. 5. Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so him/herself. Introduce other staff to customers when a hand-off occurs and explain that the person will provide excellent service. 6. Demonstrates commitment to excellent service recovery when a customer's expectations have not been met. Commitment to Co-Workers: 1. Offers assistance to colleagues and other departments when needed. 2. Takes responsibility for solving problems regardless of origin; completes assignments, and respects deadlines. 3. Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public. 4. Mindful and respectful of others' time and schedules. Attends meetings on time and communicates any absences. 5. Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department Communication Etiquette: 1. Respectful, courteous and professional in all forms of communication and follows facility's service communication protocol in all interactions. 2. Refrains from use of personal cell phone in patient care areas and keeps usage to a minimum at all other times while on duty. 3. Does not text or use e-mail during meetings (except for exigent or emergency situations). 4. Limits use of business cell phone during meetings (remain on vibrate and/or calls go to voicemail). 5. Makes every effort to answer telephone calls within three rings, introducing him/herself, department and title (if appropriate). Asks permission before placing the caller on hold or using the speakerphone. If caller is transferred, gives the caller the extension number of the person he or she is being transferred to. Offers further assistance to the caller upon completing the conversation. 6. Maintains an appropriate voicemail message and when away from the office has an out-of-office email message that is brief, current, and includes name and department and offers the caller options if possible. 7. Returns email and voicemail messages promptly but no later than within one business day (24 hours). 8. Always mindful of voice and language in public. Self Management: 1. Reports to work appropriately groomed and in compliance with the Hospital's dress code. Wears identification badge at all times at chest level and facing outwards so identification is clearly visible. 2. Complete all assignments within deadlines or negotiates alternative actions and time frames in order to achieve desired outcomes. 3. Completes mandatory, annual education and competency requirements. 4. Follows UMCAP safety, infection control and employee health standards. 5. Demonstrates responsibility for personal growth, development and professional knowledge and competency. 6. Adhere to all UMCAP and department policies and procedures, including Code of Conduct and professional behavior standards. Does not exceed Hospital guidelines in reference to attendance, punctuality, and use of sick and unplanned absences. Provides notification of absences, lateness and vacation requests according to department guidelines. Respects length of time for lunch and break times. 7. Reviews, signs, and adheres to UMCAP and/or departmental confidentiality statement. Qualifications POSITION REQUIREMENTS: Licensure/Certification/Registration Not required. Education/Knowledge Attained Level: Entry level Preferred: Additional training in computer skills and customer service principles. Applicable Experience Experience (years): Required: 1 - 3 years Experience (describe required & preferred): Unit Clerk or Office Manager or similar position in a healthcare setting or equivalent. Technical/Clinical Skills Microsoft Office Suite Skill Level Word: Basic Excel: Basic PowerPoint: Not applicable Access: Not applicable Basic knowledge and working experience with Medical Terminology Other: Clear, concise documentation with legible and neat penmanship. Communication Skills & Abilities Select highest applicable level: Exchange Information on Factual Matters Bilingual: Preferred Language: Spanish Problem Solving/Analytical Skills & Abilities Administrative Support Additional Information All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $17.00 - $27.12 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Benefits: 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Summary: The Front Desk Security Officer serves as the first point of contact for patients, visitors, and staff while maintaining a safe, calm, and therapeutic environment within the outpatient mental health clinic. This role combines security responsibilities with customer service, emphasizing professionalism, de-escalation, and trauma-informed care. The officer works closely with clinical and administrative staff to ensure safety while supporting patient dignity and confidentiality. Key Responsibilities: Security & Safety Monitor clinic entrance and waiting areas to ensure a safe environment for patients, visitors, and staff. Control access to the facility by verifying appointments, checking identification when required, and enforcing visitor policies. Respond promptly and appropriately to security incidents, emergencies, or behavioral escalations. Utilize de-escalation techniques to manage disruptive or distressed individuals in a calm, respectful manner. Conduct safety rounds of public areas as assigned. Follow clinic emergency procedures, including medical emergencies, fire alarms, and evacuation protocols. Document incidents accurately and submit reports per clinic policy. Front Desk & Customer Service Greet patients and visitors warmly and professionally upon arrival. Provide directions, basic information, and assistance as needed while maintaining confidentiality. Support front desk staff during high-volume periods or challenging situations. Maintain a calm, supportive presence in the waiting area. Collaboration & Compliance Communicate effectively with staff regarding safety concerns or client needs. Adhere to HIPAA and all confidentiality requirements. Follow clinic policies, state regulations, and security best practices. Participate in required trainings, including trauma-informed care, crisis intervention, and workplace safety. Required Qualifications: High school diploma or equivalent. Valid security guard license or certification (as required by state/local regulations). Minimum [1-2] years of security or related experience, preferably in healthcare or behavioral health settings. Knowledge of or willingness to learn de-escalation and crisis intervention techniques. Strong interpersonal and communication skills. Ability to remain calm, professional, and nonjudgmental in high-stress situations. Preferred Qualifications: Experience in a mental health, healthcare, or social services environment. Crisis Prevention Intervention (CPI) or similar training. CPR/First Aid certification. Bilingual skills (preferred based on clinic population). Working Conditions and Environment Maintain a clean, safe, and drug-free working environment Must pass a criminal background check, drug screening. & TB testing Always maintain a professional appearance and demeanor Weekly Schedule: Employment Type: Full time 40hrs weekly, W-2 Employee Weekly Schedule: Monday through Friday, 9:00 AM - 6:00 PM (1-hour mandatory lunch break) Attendance in team meetings as appropriate Compensation: This position offers between $17.00-$20.00 hourly based on experience. Physical Requirements: The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer. Equal Opportunity Employer K&I Healthcare Services is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions. Compensation: $17.00 - $20.00 per hour

Why Join Us? At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more! : We are seeking a Front Desk Receptionist Lead to join our dedicated team of front office associates. As the Lead, your role is pivotal in shaping the first impression of our practice, ensuring a positive and professional experience for our patients while embodying a "we care" attitude. In this position, you will play a key role in enhancing team performance through leadership, coaching, and guidance. Primary Duties & Responsibilities: Oversee front office workflows to facilitate smooth and efficient operations, minimizing bottlenecks and ensuring seamless coordination between the front and back office. Provide effective training for new office staff, ensuring they complete competency checklists. Schedule appointments and assist in coordinating any additional testing as directed by the physician. Review provider(s) schedules in advance to ensure block schedules' accuracy and monitor appointment fulfillment rates. Compile all necessary patient paperwork for daily appointments. Collect co-pays and outstanding balances during check-in, entering the daily batch into the Practice Management system. Review and enter patient demographics and clinical information into Practice Management and EHR, ensuring completeness and accuracy. Scan front and back copies of patients' driver's licenses and insurance cards into Ntierprise. Ensure all required referrals are obtained, scanned into the EMR, and linked to appointments in Practice Management. Reconcile payment batches at the end of each day and submit them to the Site Manager. Schedule follow-up procedures and coordinate local ASC cases. Assist patients with the completion of the Phreesia registration system. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Qualifications: Minimum requirement of a High School Diploma or GED. At least two (2) years of front office experience in a medical setting. Prior leadership experience is preferred. Knowledge, Competencies & Skills: Proficient in Medical Terminology, ICD-9, and CPT-4 Codes. Exceptional customer service skills. Strong written and verbal communication abilities. Proficient in computer software and database skills. Exceptional attention to detail. Ability to multitask and excel in a fast-paced environment. Strong proactive problem-solving skills. Typing speed of a minimum of 40 words per minute. Very comfortable asking probing questions to patients. Must demonstrate a caring, compassionate, and patient attitude. Maintain HIPAA compliance. Ability to type 40 Words Per Minute. Direct Reports: N/A. Travel: Ability to travel to other sites as necessary. Physical Requirements for the Job: Able to sit, stand and or walk throughout the day. Intermittently required to stoop, bend, speak, and listen. Frequent lifting and/or moving of objects weighing up to 10 pounds and occasional lifting and/or moving of objects weighing up to 25 pounds Job Type: Full-Time Pay Range: $22.00 - $24.00 per hour Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. This position has no close date. Applications will be accepted until an offer has been extended and accepted. Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Job Title: Front Desk Medical Assistant Company: NPOC Wellness & Hydration Type: Full-Time, Hourly, Non-Exempt Hours: 9:00 AM - 6:00 PM, with 1-hour break Hourly Rate: $20-$24 per hour About Us NPOC Wellness provides clinically supervised GLP-1 weight loss, peptide therapy, vitamin therapy, and preventive wellness services. We deliver patient-centered, evidence-based care with a focus on safety, outcomes, and client experience. At NPOC Wellness, we are redefining preventive healthcare by offering IV hydration, vitamin injections, peptides, and holistic recovery solutions in a modern, spa-inspired environment. Our mission is to deliver exceptional clinical care while creating a premium wellness experience. Overview NPOC Wellness & Hydration is seeking a Front Desk Medical Assistant to join our team. The ideal candidate will bring a positive attitude, strong multitasking abilities, and excellent communication skills. This role is vital in ensuring smooth front desk operations and providing exceptional service to our clients and clinical staff. Responsibilities Greet and check in clients in a professional and welcoming manner. Manage front desk operations, including scheduling, answering phone calls, and maintaining documentation. Support clinical staff with administrative needs. Maintain a clean, organized, and professional reception area. Exhibit professionalism, efficiency, and strong communication at all times. Complete additional tasks and responsibilities as assigned by the Program Director. Assist with basic outreach tasks, such as helping prepare email campaigns, sending client reminders, and supporting promotional activities as needed. Requirements & Qualifications Experience in a medical office or front desk role. Strong organizational, time-management, and multitasking skills. Excellent verbal and written communication skills. Ability to work independently while collaborating effectively with the team. Professional, friendly, and client-centered demeanor. Proficiency with scheduling software, EHR systems, and basic office tools. Some weekend availability is required MA certification preferred Experience in wellness, IV hydration, peptide therapy, or related services is a plus. Minimum of a high school diploma or equivalent

Job DescriptionHealthy mind foundation is a reputable outpatient mental health clinic dedicated to providing compassionate care and support to individuals seeking mental health services. Our team of professionals is committed to creating a welcoming and healing environment for our clients. We are currently seeking a Front Desk/Receptionist to join our team and play a crucial role in facilitating a positive experience for both clients and staff. Responsibilities: As the Front Desk/Receptionist at Healthy Mind Foundation, you will be the first point of contact for our clinic and play an integral role in ensuring smooth operations and exceptional customer service. Your responsibilities will include: Greeting clients, visitors, and staff with a warm and friendly demeanor. Managing the reception area, maintaining a professional and organized appearance. Answering and directing incoming calls to the appropriate departments or individuals. Scheduling appointments and managing the appointment calendar using electronic systems. Registering new clients, verifying insurance information, and obtaining necessary documentation. Collecting co-payments, handling payments, and issuing receipts accurately. Assisting clients with filling out intake forms and providing them with necessary information. Coordinating with clinical staff to ensure a seamless flow of appointments and services. Maintaining confidentiality of sensitive client information and adhering to HIPAA regulations. Keeping track of office supplies and placing orders as needed. Assisting with administrative tasks such as filing, data entry, and documentation. Qualifications: High school diploma or equivalent required; associate's degree or higher preferred. Previous experience in a front desk or receptionist role, preferably in a healthcare or mental health setting. Excellent interpersonal and communication skills, both in person and over the phone. Strong organizational skills and attention to detail. Proficiency in using electronic scheduling and documentation systems. Ability to handle confidential information with discretion and professionalism. Empathy, patience, and a genuine desire to support individuals seeking mental health services. Ability to multitask, prioritize tasks, and handle stressful situations calmly. Familiarity with HIPAA regulations and compliance in a healthcare setting. Benefits: Competitive compensation package Professional development opportunities Supportive and collaborative work environment Meaningful work contributing to mental health and well-being Application Process: If you are enthusiastic about contributing to a positive and caring environment that supports individuals on their mental health journey, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this role. Join our dedicated team and make a meaningful impact on the lives of our clients as a Front Desk/Receptionist at Healthy Mind Foundation

Job DescriptionBenefits/Perks Flexible Scheduling Competitive Compensation Career Advancement We are seeking a Medical Records Clerk to join our team. In this role, you will collect patient information, process patient admissions, and be responsible for the general organization and maintenance of patient records. The ideal candidate is highly organized with excellent attention to detail. Responsibilities Follow all hospital procedures in the accurate maintenance of patient records Answer phone calls and schedule patient appointments and verify insurance benefits Check-In and Greet patients with a friendly, warm demeanor Ensure all patient paperwork is completed and submitted in an accurate and timely manner Scan patient medical records and information Maintain the confidentiality of all patient medical records and information Provide patient with appropriate documents and forms Process patient admissions and discharge records Other administrative and clerical duties as assigned Qualifications Previous experience as a Medical Receptionist or in a similar role is preferred Previous use of electronic medical records platform Knowledge of medical terminology and administrative processes Familiarity with information management programs, Microsoft Office, and other computer programs Excellent organizational skills and attention to detail Strong interpersonal and verbal communication skills

Job Description Why You'll Love this Lead Veterinary Front Office Receptionist Job! Are you passionate about animals, organized, and ready to lead a team? At Charm City Veterinary Hospital, an EverVet Partner, we're looking for a Veterinary Receptionist Team Lead to provide day-to-day oversight and support for our front desk team. In this role, you'll manage scheduling, direct workflow, enforce hospital policies, and help train and support your team-all while ensuring a warm, professional experience for our clients and their pets. Our ideal candidate is friendly, efficient, and confident in handling both people and processes. If you're ready to step into a leadership role at a practice that values compassion, teamwork, and high-quality care, we encourage you to apply today. Pay Range: $21.75 / hour Benefits: Paid Time Off Medical, Dental, Vision with a Health Savings Account* Employee Assistant Program available 24 hours a day, 7 days a week* Supplemental Life Insurance & AD&D Insurance* 401K Plan with Generous Employer Match Maternity Leave * Bereavement Leave Life, Short Term, & Disability Insurance* Discount Programs Discounted Veterinary Care On-Demand Pay Options Referral Bonus Career Enhancement Benefits: The opportunity for full tuition payment to attend Penn Foster's veterinary technician program* Access to Zoetis Clinical & Professional Program and Events Access to a multitude of VMG resources *Indicates eligibility for Full-Time positions only Responsibilities Provide daily management and guidance to the reception staff Ensure all reception staff are staying productive even during slow times Maintain reception area clean and organized Oversee new employees and ongoing receptionist training programs Participate in weekly department head meetings Assist with writing and participating in receptionist performance reviews Maintenance of front office equipment In charge of office supplies orders Accounts receivable New client report Welcome letters and/or emails Appointment schedule management Oversees payment plan accounts and past due accounts (N/A) Travel sheet and invoice audit Daily credit card batch reconciliation Scan checks once per week Support administrator with keeping track and auditing doctors' compassionate care funds Support Hospital Director by enforcing hospital policies, protocols, and assessing efficiency Support front staff with daily routine receptionist duties such as answering the phone, scheduling appointments, checking voicemails, scanning documents, and providing great customer service Additional responsibilities assigned by the Hospital Director Required Skills High School Diploma, GED, or suitable equivalent At least one year experience preferred Strong customer service skills Ability to communicate effectively Ability to lift up to 50 pounds Basic math and writing skills Basic understanding of the work we do/love animals Be able to use and understand basic medical terms Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior Knowledge of computer software (Infinity and Office programs)

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Pay Range $16-$18/hr Depending on Experience What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Front Desk Receptionist/ Insurance Specialist: For A Dental Specialist Practice in Howard County, MD Come Join our team! This position is more than just a job; this is an opportunity to do what you LOVE. You will enjoy a fulfilling career and will play a vital role in changing the lives of our patients. We are ideally looking at 2 -3 years of experience in the dental field. Knowledge of scheduling, dental software and insurance plans. We care about our employees and understand the hard work that involves providing the best care for our patients in our specialist office. Our ideal candidate will have excellent communication skills, be friendly and helpful to our staff and patients. Together with our experienced staff and specialists you will be a part of delivering care to patients every year. You will be provided with the training needed to provide the support you need to do an exceptional job! An overall expectation is to effectively and efficiently manage patient appointments while managing professional standards and ensuring that all interactions between doctor, staff and patients run as smoothly as possible. You must have strong organization and management skills. You must be able to work and manage high-paced days and maintain a positive and friendly attitude. Supporting the clinic in various operations within the practice. Responsibilities will include: Field Inbound Communications: Answering phones and managing phone calls for efficient scheduling, reminding patients of their appointments, sending faxes, admin duties as needed and multitasking. Patient Check- In and Check-Out, ensuring the schedule is consistently booked. Discuss treatment plans with patients including offering financing options provided in office. Billing and Insurance Processing: Verifying insurance, preauthorization, ensuring claims and addressing denials, all are submitted in a timely manner according to insurance guidelines. Calculating copayments. Record management: Keep papers up to date in reference to the patients records. Follow HIPAA rules, particularly regarding data storage and updates, to ensure all information remains current and is stored safely. Communication: The main job responsibility of a dental receptionist is to liaise with the dental patients directly and with the staff as well. This includes passing key information as far as treatments and appointments are concerned. Administrative Support: This includes correspondence, procurement of stationery and other working items, overall administrative support within the dental care team. Front Desk employee is responsible for managing the waiting area ensuring it is clean, organized and comfortable for the patients. Job Type: Full-time Pay: $19.00 - $22.00 per hour Benefits: 10 days of vacation, 5 additional PTO days 8-hour shift and in person Day shift Monday to Friday (Friday shorter day) Experience: Customer Service: At least 2 years (Preferred) Dental terminology: At least 2 years (Preferred) If this sounds like what you are looking for as part of your continued growth, then we look forward to hearing from you! Please share your resume at [email protected]

Job DescriptionDescription: True Sports Physical Therapy is excited to announce the opening for a dedicated and dynamic Front Desk Coordinator at our busy clinic facility. This Part-Time position plays a crucial role in setting the tone for a positive patient experience, ensuring efficient clinic operations and customer satisfaction. The Front Desk Coordinator serves as the first point of contact for our clients, combining administrative prowess with genuine hospitality. This role is ideal for individuals who are not only looking to enhance their career in the healthcare administration field but are also eager to contribute to a team that values top-notch patient care. Please note, this position is not available for remote work and requires the coordinator to be present at the office. Duties and Responsibilities Warmly greet and check-in patients, ensuring a pleasant reception experience. Manage scheduling of appointments, adjustments, and follow-ups for optimal patient and therapist convenience. Optimize patient flow to keep wait times minimal and ensure the schedule runs efficiently. Maintain patient records and confidentiality with strict adherence to data protection laws and clinic policies. Process patient payments and verify transaction accuracy as per financial protocols. Answer, screen, and route calls with professional attention to detail and client care focus. Provide information and assistance to patients regarding policies, services, and procedures. Handle and resolve patient concerns diplomatically and report unresolved issues promptly to the appropriate personnel. Perform general office duties, such as filing, photocopying, faxing, and organizing clinic documentation. Participate in staff meetings to discuss improvements in patient services or operational procedures. Assist in the maintenance of the cleanliness and organization of the clinic environment. Regularly communicate with management to update on daily operations and discuss any issues or concerns. Hours: Monday-Thursday 10-2pm or 7-12pm; Friday 7-12pm Dress Code: Business Casual or Athletic Sports Wear & Tennis Shoes (No jeans, leggings, sandals or crocs) Requirements: High School Diploma or equivalent. Proven experience in a front office handling receptionist or administrative duties. Strong interpersonal and communication skills; capable of effectively managing time and multitasking in a fast-paced environment. Exemplary customer service skills with a professional demeanor and the ability to manage stressful situations tactfully. Proficient in the use of computer software, including EMR systems, Microsoft Office Suite, and general office equipment. A keen eye for detail and a well-organized approach to work. Ability to work collaboratively in a team and maintain positive relationships with all staff members. Flexible and adaptive to changing procedures, schedules or priorities. Commitment to furthering the mission and values of True Sports Physical Therapy through excellent front office management.

Job DescriptionBenefits/Perks Competitive salary Flexible Schedule Great work-life balance Paid time off Ongoing training Employee Discount We are seeking a friendly and service-oriented Front Desk Representative with knowledge of ATHENA EMR to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

About Closeknit Closeknit is a growing, patient-centered healthcare organization dedicated to delivering high-quality, accessible primary and immediate care. We pride ourselves on fostering a dynamic and organized work environment where administrative excellence meets clinical expertise. Our teams value collaboration, innovation, integrity, and accountability, and we strive to deliver seamless patient experiences and operational efficiency across all clinical settings. Join a supportive, inclusive workplace that encourages professional growth and continuous learning while maintaining a commitment to compassionate care and exceptional patient outcomes. Position Summary The Front Desk Receptionist will be the first point of contact for patients and visitors, providing excellent customer service and support to ensure a welcoming and efficient experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Work Schedule & Location Flexibility The schedule for this position is Monday - Friday 8:00 AM - 4:30 PM. Work schedules may vary depending on practice location, patient demand, and operational requirements. Based on business needs, staff may be required to work at multiple clinical locations. Work hours may include evenings, weekends, and occasional holidays based on patient needs. Requirements Key Responsibilities: Patient Interaction: Greet patients and visitors warmly, providing a friendly and professional first impression of the facility. Assist patients with check-in and check-out processes, ensuring all necessary information is collected and processed accurately. Appointment Scheduling: Manage appointment scheduling for patients, including booking, rescheduling, and confirming appointments as needed. Coordinate with clinical staff to ensure efficient patient flow and minimize wait times. Phone and Communication Management: Answer incoming phone calls promptly and professionally, addressing inquiries, providing information, and directing calls to appropriate staff members. Maintain clear and effective communication with patients, healthcare providers, and other staff to facilitate smooth operations. Administrative Support: Perform various administrative tasks, including data entry, maintaining patient records, and managing correspondence. Assist with billing and insurance verification processes as necessary, ensuring accurate information is captured. Office Organization: Maintain a clean and organized front desk and waiting area, ensuring a pleasant environment for patients and visitors. Order and manage office supplies as needed, collaborating with the office manager to maintain inventory. Patient Confidentiality: Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times. Handle sensitive information with discretion and professionalism. Problem Resolution: Address patient concerns and inquiries with empathy and professionalism, escalating issues to management when necessary. Work collaboratively with other team members to resolve scheduling conflicts and improve patient experiences. Qualifications: High school diploma or equivalent; additional education or certification in healthcare administration or a related field is a plus. Previous experience in a receptionist or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills, with the ability to interact effectively with diverse populations. Proficient in using office equipment, such as computers, phones, and printers, as well as experience with electronic health record (EHR) systems preferred. Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively. Preferred Qualifications: Familiarity with medical terminology and healthcare practices. Experience with appointment scheduling software and insurance verification processes. Bilingual (Spanish/English). Why Join Closeknit Competitive compensation based on experience and qualifications Health, dental, and vision insurance Life insurance 401(k) retirement plan Paid time off (vacation, holidays, sick leave) Professional development and continuing education opportunities Supportive, collaborative, and inclusive work culture Salary Description $20-$24/hour DOE

Benefits: 401(k) Company parties Competitive salary Employee discounts Free uniforms Paid time off Profit sharing Health insurance We are a growing Pediatric Dental Practice and we are looking to add another team member. Full Job Description A fast paced pediatric dental office in the heart of Columiba, MD is seeking a Front Desk Receptionist with long term career goals to join our wonderful team in a fun and professional environment. Must love children and work well in a team environment. We are a great team of professionals who are looking for someone with strong communication skills, who is highly organized, self-motivated, and has a positive attitude with a true desire to serve the needs of our patients. This is a full time position and while our schedule is subject to change, below is an overview of our weekly schedule. Please note we DO work on school holidays (i.e. spring break, winter break.) Candidate MUST have the following qualifications: Love working with children Able to multi-task Dependable and detail oriented Enthusiastic team player Excellent command of both written and verbal English with good communication skills Computer skills required Dental experience as well as dental software knowledge is preferred however, we are willing to train the right candidate with excellent customer service. Position Accountabilities/Duties Responsible for excellent customer service and overall care of patients Answering phone lines, checking patients in and out, scheduling appointments, and all other front desk office duties. Presenting treatment plans and explaining treatment to answer any questions parents may have. Submitting pre-treatment authorizations for complex cases. Insurance duties including but not limited to: Verification and detailed insurance benefit breakdowns. Entering coverage books for each patient. Understanding and appealing denied and problematic claims. Checking the status of overdue claims and insurance problems. All insurance related monthly reports. Office Participation Assisting in other area of the clinic as necessary Actively participating in staff meetings Interacting with other team members in a helping, friendly manner to accomplish our patient care mission If you feel you meet these qualifications and want to join a very dedicated team, please submit your resume with a cover letter and references.