Workforce development program director vs service program manager

Differences between workforce development program director and service program manager duties and responsibilities

Workforce development program director example responsibilities.

• Facilitate Skype meetings, manage PowerPoint presentations, and publish artifacts
• Enroll, instruct and monitor GED training.
• Prepare reports for funders and DOL regional office.
• Implement process improvements and Medicare department reorganization that establish a foundation for improve member outcomes and satisfaction and increase product margins.
• Monitor Medicaid billing procedures, OASAS reporting procedures to prevent improper reimbursement request for clinical services.

Service program manager example responsibilities.

• Review SLA requirements, conduct pre-contract and/or on-boarding process review, and manage recruitment/hiring of PM/SME staff for multiple HRO towers.
• Manage logistics and support multiple events and programs simultaneously.
• Initiate and manage a volunteer corps which reduce payroll significantly.
• Manage program coordinators processing development of customer supply art files and instruction, reducing production errors.
• Lead the introduction and upgrade of wireless infrastructure at remote locations to ensure adherence with internal and international wireless standards.
• Develop and maintain an active social media presence on facebook and youtube.
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