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The differences between account resolution analysts and assistant account executives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an account resolution analyst, becoming an assistant account executive takes usually requires 2-4 years. Additionally, an assistant account executive has an average salary of $50,053, which is higher than the $44,937 average annual salary of an account resolution analyst.
The top three skills for an account resolution analyst include escalate, credit balances and customer accounts. The most important skills for an assistant account executive are customer service, press releases, and account management.
An account resolution analyst is someone who investigates and determines delinquent accounts, locate and help customers resolve their outstanding balances. In service providers, the threat of delinquent accounts is high, especially with the fluctuating economy. For this reason, companies need an account resolution analyst to help the company collect delayed payments. The resolution analyst will also investigate the customer to know the main reason for the financial difficulty and inability to pay on time.
An assistant account executive is responsible for managing customer accounts, under the supervision of an account executive. Assistant account executives develop processes and techniques to execute projects based on clients' specifications. They assist account executives with clients' presentations for project updates and status reports. They also manage client requests to increase brand awareness, including maximizing sales strategies and resources and advertising promotions within the budget goals. They must have excellent communication and critical-thinking skills, especially when managing the clients' expectations and marketing the clients' brands to all available platforms for customers' recognition.
Account resolution analysts and assistant account executives have different pay scales, as shown below.
| Account Resolution Analyst | Assistant Account Executive | |
| Average salary | $44,937 | $50,053 |
| Salary range | Between $31,000 And $64,000 | Between $37,000 And $66,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Turner Construction |
| Best paying industry | - | Professional |
There are a few differences between an account resolution analyst and an assistant account executive in terms of educational background:
| Account Resolution Analyst | Assistant Account Executive | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 79% |
| Most common major | Business | Accounting |
| Most common college | - | - |
Here are the differences between account resolution analysts' and assistant account executives' demographics:
| Account Resolution Analyst | Assistant Account Executive | |
| Average age | 46 | 49 |
| Gender ratio | Male, 34.4% Female, 65.6% | Male, 32.4% Female, 67.6% |
| Race ratio | Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 14.9% Asian, 3.8% White, 64.4% American Indian and Alaska Native, 0.5% | Black or African American, 7.6% Unknown, 4.8% Hispanic or Latino, 11.2% Asian, 5.0% White, 71.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 10% |