Account resolution analyst vs bill collector

The differences between account resolution analysts and bill collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account resolution analyst and a bill collector. Additionally, an account resolution analyst has an average salary of $44,937, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for an account resolution analyst include escalate, credit balances and customer accounts. The most important skills for a bill collector are patients, customer service, and medicaid.

Account resolution analyst vs bill collector overview

	Account Resolution Analyst	Bill Collector
Yearly salary	$44,937	$35,585
Hourly rate	$21.60	$17.11
Growth rate	-8%	-8%
Number of jobs	71,300	23,746
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	High School Diploma, 27%
Average age	46	46
Years of experience	12	12

What does an account resolution analyst do?

An account resolution analyst is someone who investigates and determines delinquent accounts, locate and help customers resolve their outstanding balances. In service providers, the threat of delinquent accounts is high, especially with the fluctuating economy. For this reason, companies need an account resolution analyst to help the company collect delayed payments. The resolution analyst will also investigate the customer to know the main reason for the financial difficulty and inability to pay on time.

What does a bill collector do?

A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.

Account resolution analyst vs bill collector salary

Account resolution analysts and bill collectors have different pay scales, as shown below.

	Account Resolution Analyst	Bill Collector
Average salary	$44,937	$35,585
Salary range	Between $31,000 And $64,000	Between $30,000 And $40,000
Highest paying City	-	Pittsfield, MA
Highest paying state	-	Virginia
Best paying company	-	Retina Group Of Washington
Best paying industry	-	Finance

Differences between account resolution analyst and bill collector education

There are a few differences between an account resolution analyst and a bill collector in terms of educational background:

	Account Resolution Analyst	Bill Collector
Most common degree	Bachelor's Degree, 58%	High School Diploma, 27%
Most common major	Business	Business
Most common college	-	-

Account resolution analyst vs bill collector demographics

Here are the differences between account resolution analysts' and bill collectors' demographics:

	Account Resolution Analyst	Bill Collector
Average age	46	46
Gender ratio	Male, 34.4% Female, 65.6%	Male, 20.0% Female, 80.0%
Race ratio	Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 14.9% Asian, 3.8% White, 64.4% American Indian and Alaska Native, 0.5%	Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between account resolution analyst and bill collector duties and responsibilities

Account resolution analyst example responsibilities.

Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
Initial task are the development of algorithms to identify overpayments of Medicaid claims.
Evaluate, process, and paid out health insurance Medicaid claims with numerous providers.
Complete ODAR retro-recovery appeals within a timely manner.
Review and respond to physician appeals and correspondence.
Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.

Bill collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
Take payments by ACH and debit cards.
Collect A/R payments from medical insurance companies and customers.

Account resolution analyst vs bill collector skills

Common account resolution analyst skills

Escalate, 13%
Credit Balances, 8%
Customer Accounts, 7%
Customer Service, 6%
Medical Claims, 5%
A/R, 5%

Common bill collector skills

Patients, 19%
Customer Service, 7%
Medicaid, 6%
Medical Billing, 4%
Patient Accounts, 4%
Appeals, 4%

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Account Resolution Analyst
Account Resolution Analyst vs Bill Collector

Updated January 8, 2025

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