Account resolution analyst vs collection analyst

Differences between account resolution analyst and collection analyst duties and responsibilities

Account resolution analyst example responsibilities.

• Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
• Initial task are the development of algorithms to identify overpayments of Medicaid claims.
• Evaluate, process, and paid out health insurance Medicaid claims with numerous providers.
• Complete ODAR retro-recovery appeals within a timely manner.
• Review and respond to physician appeals and correspondence.
• Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.
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Collection analyst example responsibilities.

• Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
• Assist in reducing the DSO down and limit bad debt expense while focusing on building revenue.
• Maintain customer relations while improving company DSO.
• Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
• Do credit checks for new clients with Dunn & Bradstreet along with Equifax.
• Perform processing functions necessary to ensure timely and accurate DME billing.