Account resolution analyst vs collections/accounts receivable

The differences between account resolution analysts and collections/accounts receivables can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account resolution analyst and a collections/accounts receivable. Additionally, an account resolution analyst has an average salary of $44,937, which is higher than the $38,949 average annual salary of a collections/accounts receivable.

The top three skills for an account resolution analyst include escalate, credit balances and customer accounts. The most important skills for a collections/accounts receivable are customer service, patients, and delinquent accounts.

Account resolution analyst vs collections/accounts receivable overview

	Account Resolution Analyst	Collections/Accounts Receivable
Yearly salary	$44,937	$38,949
Hourly rate	$21.60	$18.73
Growth rate	-8%	-8%
Number of jobs	71,300	30,523
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 40%
Average age	46	46
Years of experience	12	12

What does an account resolution analyst do?

An account resolution analyst is someone who investigates and determines delinquent accounts, locate and help customers resolve their outstanding balances. In service providers, the threat of delinquent accounts is high, especially with the fluctuating economy. For this reason, companies need an account resolution analyst to help the company collect delayed payments. The resolution analyst will also investigate the customer to know the main reason for the financial difficulty and inability to pay on time.

What does a collections/accounts receivable do?

An officer for collections/accounts receivable is in charge of a company's financial activities, ensuring that they receive payment from clients. They primarily focus on overseeing all billing and invoices, processing and verifying all receipts and rendered services, maintaining an accurate record of all transactions, producing reports and presentations, reviewing account and payment histories, and ensuring the accuracy of all processes involving the matter. Furthermore, should there be any complex issues, it is essential to reach out to a manager or a supervisor right away.

Account resolution analyst vs collections/accounts receivable salary

Account resolution analysts and collections/accounts receivables have different pay scales, as shown below.

	Account Resolution Analyst	Collections/Accounts Receivable
Average salary	$44,937	$38,949
Salary range	Between $31,000 And $64,000	Between $30,000 And $49,000
Highest paying City	-	Boston, MA
Highest paying state	-	Connecticut
Best paying company	-	Apollo Global Management
Best paying industry	-	Finance

Differences between account resolution analyst and collections/accounts receivable education

There are a few differences between an account resolution analyst and a collections/accounts receivable in terms of educational background:

	Account Resolution Analyst	Collections/Accounts Receivable
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	-	-

Account resolution analyst vs collections/accounts receivable demographics

Here are the differences between account resolution analysts' and collections/accounts receivables' demographics:

	Account Resolution Analyst	Collections/Accounts Receivable
Average age	46	46
Gender ratio	Male, 34.4% Female, 65.6%	Male, 25.3% Female, 74.7%
Race ratio	Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 14.9% Asian, 3.8% White, 64.4% American Indian and Alaska Native, 0.5%	Black or African American, 12.0% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between account resolution analyst and collections/accounts receivable duties and responsibilities

Account resolution analyst example responsibilities.

Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
Initial task are the development of algorithms to identify overpayments of Medicaid claims.
Evaluate, process, and paid out health insurance Medicaid claims with numerous providers.
Complete ODAR retro-recovery appeals within a timely manner.
Review and respond to physician appeals and correspondence.
Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.

Collections/accounts receivable example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Work accounts receivable for Medicaid verification and payments.
Work remittance advice from Medicaid ensuring accuracy of payments.
Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.

Account resolution analyst vs collections/accounts receivable skills

Common account resolution analyst skills

Escalate, 13%
Credit Balances, 8%
Customer Accounts, 7%
Customer Service, 6%
Medical Claims, 5%
A/R, 5%

Common collections/accounts receivable skills

Customer Service, 21%
Patients, 6%
Delinquent Accounts, 5%
Credit Card Payments, 5%
Past Due Accounts, 5%
Customer Accounts, 5%

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Account Resolution Analyst
Account Resolution Analyst vs Collections/Accounts Receivable

Updated January 8, 2025

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