Account resolution analyst vs collections specialist

Differences between account resolution analyst and collections specialist duties and responsibilities

Account resolution analyst example responsibilities.

• Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
• Initial task are the development of algorithms to identify overpayments of Medicaid claims.
• Evaluate, process, and paid out health insurance Medicaid claims with numerous providers.
• Complete ODAR retro-recovery appeals within a timely manner.
• Review and respond to physician appeals and correspondence.
• Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.
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Collections specialist example responsibilities.

• Manage university A/R processes and enforce tuition payment policy.
• Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
• Review denied Medicare and Maine Medicaid insurance claims for accuracy.
• Analyze hospital insurance claims of individual patients for errors and contact major insurance carriers for claims dispute resolution.
• Analyze accounts for patients ineligible for private insurance, Medicare or Medicaid and indicating inability to pay balance.
• Possess effective persuasion and negotiation skills, excellent interpersonal and communications skills with the ability to deliver quality customer service.
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