Account resolution analyst vs collector

Differences between account resolution analyst and collector duties and responsibilities

Account resolution analyst example responsibilities.

• Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
• Initial task are the development of algorithms to identify overpayments of Medicaid claims.
• Evaluate, process, and paid out health insurance Medicaid claims with numerous providers.
• Complete ODAR retro-recovery appeals within a timely manner.
• Review and respond to physician appeals and correspondence.
• Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.
Show more

Collector example responsibilities.

• Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
• Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
• Provide excellent customer service while following HIPPA confidentiality laws.
Show more