Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between account resolution analysts and data collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account resolution analyst and a data collector. Additionally, an account resolution analyst has an average salary of $44,937, which is higher than the $35,626 average annual salary of a data collector.
The top three skills for an account resolution analyst include escalate, credit balances and customer accounts. The most important skills for a data collector are audit type, grocery store, and retail store.
An account resolution analyst is someone who investigates and determines delinquent accounts, locate and help customers resolve their outstanding balances. In service providers, the threat of delinquent accounts is high, especially with the fluctuating economy. For this reason, companies need an account resolution analyst to help the company collect delayed payments. The resolution analyst will also investigate the customer to know the main reason for the financial difficulty and inability to pay on time.
A data collector is responsible for providing accurate and adequate information needed for business purposes and lead generation. Data collectors must have excellent knowledge of the data processing procedures, especially on updating information on the database, conducting web research, and revising statistical data as needed. They also perform related administrative and clerical duties, such as responding to customers' inquiries and concerns, writing reports, tracking business transactions, and creating business presentations. A data collector should be detail-oriented, doing tasks under minimal supervision, and complying with management deadlines.
Account resolution analysts and data collectors have different pay scales, as shown below.
| Account Resolution Analyst | Data Collector | |
| Average salary | $44,937 | $35,626 |
| Salary range | Between $31,000 And $64,000 | Between $31,000 And $40,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | California |
| Best paying company | - | EDC |
| Best paying industry | - | Government |
There are a few differences between an account resolution analyst and a data collector in terms of educational background:
| Account Resolution Analyst | Data Collector | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between account resolution analysts' and data collectors' demographics:
| Account Resolution Analyst | Data Collector | |
| Average age | 46 | 46 |
| Gender ratio | Male, 34.4% Female, 65.6% | Male, 40.6% Female, 59.4% |
| Race ratio | Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 14.9% Asian, 3.8% White, 64.4% American Indian and Alaska Native, 0.5% | Black or African American, 13.8% Unknown, 4.1% Hispanic or Latino, 20.5% Asian, 3.7% White, 57.3% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |