Account resolution analyst vs debt collector

The differences between account resolution analysts and debt collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account resolution analyst and a debt collector. Additionally, an account resolution analyst has an average salary of $44,937, which is higher than the $33,865 average annual salary of a debt collector.

The top three skills for an account resolution analyst include escalate, credit balances and customer accounts. The most important skills for a debt collector are customer service, outbound calls, and payment arrangements.

Account resolution analyst vs debt collector overview

	Account Resolution Analyst	Debt Collector
Yearly salary	$44,937	$33,865
Hourly rate	$21.60	$16.28
Growth rate	-8%	-8%
Number of jobs	71,300	23,385
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	High School Diploma, 34%
Average age	46	46
Years of experience	12	12

What does an account resolution analyst do?

An account resolution analyst is someone who investigates and determines delinquent accounts, locate and help customers resolve their outstanding balances. In service providers, the threat of delinquent accounts is high, especially with the fluctuating economy. For this reason, companies need an account resolution analyst to help the company collect delayed payments. The resolution analyst will also investigate the customer to know the main reason for the financial difficulty and inability to pay on time.

What does a debt collector do?

Debt collectors are also known as collection agencies and are responsible for recovering past due debts. Most of them are hired by companies to collect debt either for a fee or a percentage of the total amount recovered. Also, some debt collectors buy delinquent debts at a discount and seek to collect the debt's full amount. They have many strategies to collect debts, including calling debtor's phones, sending letters, and even visiting them at their home. However, if debtors fail to pay their due, debt collectors can either update the debtor's credit report or sue them over debt. Once sued and debtors ignore court hearings and lose by default, results could either be garnishment on debtor'debtors' wages or levies on their bank.

Account resolution analyst vs debt collector salary

Account resolution analysts and debt collectors have different pay scales, as shown below.

	Account Resolution Analyst	Debt Collector
Average salary	$44,937	$33,865
Salary range	Between $31,000 And $64,000	Between $26,000 And $43,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Mayor Ethan Berkowitz
Best paying industry	-	Construction

Differences between account resolution analyst and debt collector education

There are a few differences between an account resolution analyst and a debt collector in terms of educational background:

	Account Resolution Analyst	Debt Collector
Most common degree	Bachelor's Degree, 58%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Account resolution analyst vs debt collector demographics

Here are the differences between account resolution analysts' and debt collectors' demographics:

	Account Resolution Analyst	Debt Collector
Average age	46	46
Gender ratio	Male, 34.4% Female, 65.6%	Male, 30.7% Female, 69.3%
Race ratio	Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 14.9% Asian, 3.8% White, 64.4% American Indian and Alaska Native, 0.5%	Black or African American, 12.2% Unknown, 4.0% Hispanic or Latino, 20.0% Asian, 3.4% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between account resolution analyst and debt collector duties and responsibilities

Account resolution analyst example responsibilities.

Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
Initial task are the development of algorithms to identify overpayments of Medicaid claims.
Evaluate, process, and paid out health insurance Medicaid claims with numerous providers.
Complete ODAR retro-recovery appeals within a timely manner.
Review and respond to physician appeals and correspondence.
Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.

Debt collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Work with FHA, obama programs at the time.
Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
Maintain security and confidentiality of company and client information, following FDCPA regulations.

Account resolution analyst vs debt collector skills

Common account resolution analyst skills

Escalate, 13%
Credit Balances, 8%
Customer Accounts, 7%
Customer Service, 6%
Medical Claims, 5%
A/R, 5%

Common debt collector skills

Customer Service, 9%
Outbound Calls, 9%
Payment Arrangements, 8%
Delinquent Accounts, 8%
Credit Card Payments, 6%
FDCPA, 5%

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Account Resolution Analyst
Account Resolution Analyst vs Debt Collector

Updated January 8, 2025

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