Account resolution analyst vs loss mitigation specialist

The differences between account resolution analysts and loss mitigation specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account resolution analyst and a loss mitigation specialist. Additionally, an account resolution analyst has an average salary of $44,937, which is higher than the $43,251 average annual salary of a loss mitigation specialist.

The top three skills for an account resolution analyst include escalate, credit balances and customer accounts. The most important skills for a loss mitigation specialist are customer service, loan modifications, and foreclosure process.

Account resolution analyst vs loss mitigation specialist overview

	Account Resolution Analyst	Loss Mitigation Specialist
Yearly salary	$44,937	$43,251
Hourly rate	$21.60	$20.79
Growth rate	-8%	-8%
Number of jobs	71,300	7,596
Job satisfaction	-	3.67
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 51%
Average age	46	46
Years of experience	12	12

What does an account resolution analyst do?

An account resolution analyst is someone who investigates and determines delinquent accounts, locate and help customers resolve their outstanding balances. In service providers, the threat of delinquent accounts is high, especially with the fluctuating economy. For this reason, companies need an account resolution analyst to help the company collect delayed payments. The resolution analyst will also investigate the customer to know the main reason for the financial difficulty and inability to pay on time.

What does a loss mitigation specialist do?

A loss mitigation specialist is responsible for evaluating outstanding debts, assisting the mortgage owner on minimizing losses by reviewing potential risks before settling a mutual agreement for the debtor and the bank. Loss mitigation specialists analyze financial documents and account statements, determining the property value, and assess the debtor's credit ratings. They also negotiate on payment plans, ensuring that the debtor understands the terms and conditions to prevent further financial damage. A loss mitigation specialist must have excellent knowledge of the financial industry, including banking products and services.

Account resolution analyst vs loss mitigation specialist salary

Account resolution analysts and loss mitigation specialists have different pay scales, as shown below.

	Account Resolution Analyst	Loss Mitigation Specialist
Average salary	$44,937	$43,251
Salary range	Between $31,000 And $64,000	Between $34,000 And $54,000
Highest paying City	-	Virginia Beach, VA
Highest paying state	-	Maryland
Best paying company	-	Accenture
Best paying industry	-	Professional

Differences between account resolution analyst and loss mitigation specialist education

There are a few differences between an account resolution analyst and a loss mitigation specialist in terms of educational background:

	Account Resolution Analyst	Loss Mitigation Specialist
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Account resolution analyst vs loss mitigation specialist demographics

Here are the differences between account resolution analysts' and loss mitigation specialists' demographics:

	Account Resolution Analyst	Loss Mitigation Specialist
Average age	46	46
Gender ratio	Male, 34.4% Female, 65.6%	Male, 40.4% Female, 59.6%
Race ratio	Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 14.9% Asian, 3.8% White, 64.4% American Indian and Alaska Native, 0.5%	Black or African American, 13.9% Unknown, 3.9% Hispanic or Latino, 20.7% Asian, 3.4% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between account resolution analyst and loss mitigation specialist duties and responsibilities

Account resolution analyst example responsibilities.

Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
Initial task are the development of algorithms to identify overpayments of Medicaid claims.
Evaluate, process, and paid out health insurance Medicaid claims with numerous providers.
Complete ODAR retro-recovery appeals within a timely manner.
Review and respond to physician appeals and correspondence.
Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.

Loss mitigation specialist example responsibilities.

Manage internal team SharePoint and document repository.
Document accurate loss mitigation reviews and foreclosure details via MSP.
Submit Medicare claims through DDE.
Deal with Nielsen and Rentrak to monitor advertiser ad ratings
Check accounts for accuracy according to Medicare HMO guidelines.
Resolve customer disputes and prepare adjustments to A/R when necessary.

Account resolution analyst vs loss mitigation specialist skills

Common account resolution analyst skills

Escalate, 13%
Credit Balances, 8%
Customer Accounts, 7%
Customer Service, 6%
Medical Claims, 5%
A/R, 5%

Common loss mitigation specialist skills

Customer Service, 13%
Loan Modifications, 9%
Foreclosure Process, 8%
Inbound Calls, 5%
Loss Mitigation Options, 4%
Payment Arrangements, 3%

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Account Resolution Analyst
Account Resolution Analyst vs Loss Mitigation Specialist

Updated January 8, 2025

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