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Administrative Professional 4 (250006GS) Organization: Public Utilities CommissionAgency Contact Name and Information: HUMAN RESOURCES - ContactJobsHR@puco.ohio.gov.Unposting Date: Jan 30, 2026, 4:59:00 AMPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 26.92Schedule: Full-time Work Hours: 8:00-5:00 Flex AvailableClassified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Administrative Support/ServicesTechnical Skills: Clerical & Data Entry, Customer Service, Administrative support/services Professional Skills: Customer Focus, Listening, Problem Solving, Responsiveness Agency Overview The Public Utilities Commissions of Ohio (PUCO) affects nearly every household in Ohio. The PUCO regulates providers of all types of utility services which includes electric and natural gas companies, local and long-distance telephone, water and wastewater, and rail and trucking companies. More recently, the PUCO gained responsibility for facilitating competitive utility choices for Ohio consumers.To carry out our responsibilities, the PUCO employs a professional staff that includes engineers, economists, attorneys, and safety inspectors. Continually monitoring the activities of utility and transportation companies, the PUCO works to ensure safe and reliable services for all Ohioans.Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.Job DescriptionAdministrative Professional 4Service Monitoring & Enforcement Department (SMED) Hourly Rate: $26.92 About The Service Monitoring & Enforcement Department:The Service Monitoring and Enforcement Department's (SMED) mission is to enforce consumer safeguards, to resolve consumer complaints and to ensure Ohio utility consumers receive safe and reliable services. SMED is organized into three divisions. What You'll Do:In this position as an Administrative Professional 4, you will:Provide comprehensive administrative assistance to the Service and Monitoring & Enforcement Departmental (SMED), including direct support to Director and División ChiefsFacilitate daily operations by assisting with routine tasks, coordinating division projects, and managing record retention Handle internal and external communications, responding to both written and oral correspondence in a timely and professional manner Maintain and update departmental records, ensuring data accuracy across platforms such as Salesforce, Ohio 811 excavator lists, and SharePointEdit and/or perform regular maintenance for SMED webpage Coordinate recruitment logistics such as scheduling interviews, organizing assessments, and support test proctoring activities Perform general clerical tasks (process mail, answer phone, monitor fax transmissions) Arrange travel accommodation for field staff Document and revise meeting minutes for boards and Commissions Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County. PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments. Most positions perform work on-site at the PUCO Central Office. The PUCO offers flextime work schedules that allow an employee to start the day as early as 6:00am or as late as 10:30am. Flex-time schedules are based on operational need and require supervisor approval.Salary Information: Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. In addition, the State of Ohio offers cost of living adjustments, longevity supplements after five years of public service, and wellness incentives.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications30 mos. exp. or 30 mos. trg. in secretarial/administrative professional field. -Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 mos. exp. in secretarial/administrative professional field. -Or 12 mos. exp. as Administrative Professional 2,16872. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Administrative Support/ServicesSupplemental InformationApplications must clearly indicate how the applicant meets the minimum qualifications for the position. All answers to the supplemental questions must be supported by information provided in the work experience and/or education sections on your application. If you have attached supporting documents in the past, you must make them relevant on your current application. If you do not demonstrate how you meet minimum qualifications in the application, your application may be disqualified from consideration. Answering the supplement questions does not prove you meet the minimum qualifications. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.