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The differences between advanced repair agents and counter sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter sales representative has an average salary of $33,527, which is higher than the $30,440 average annual salary of an advanced repair agent.
The top three skills for an advanced repair agent include consumer electronics, client devices and geek. The most important skills for a counter sales representative are taking care, continuous improvement, and good communication.
| Advanced Repair Agent | Counter Sales Representative | |
| Yearly salary | $30,440 | $33,527 |
| Hourly rate | $14.63 | $16.12 |
| Growth rate | 6% | 4% |
| Number of jobs | 46,009 | 183,752 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 37% |
| Average age | 43 | 43 |
| Years of experience | - | - |
Advanced repair agents are skilled professionals who are responsible for creating a supportive environment for customers by offering technology-related and solution-based recommendations to solve their repair needs. These agents are required to ask their customers the right questions and listen to them carefully while taking detailed noted about their software and hardware issues. They must collaborate with other team members to diagnose technology issues by performing troubleshooting activities and using their specialty software. Advanced repair agents must also answer phone calls to assist customers in solving simple technology problems.
A counter sales representative is in charge of assisting customers in retail establishments, ensuring an efficient service for customer satisfaction. Their responsibilities include greeting customers to identify their needs, processing orders and payments, answering product inquiries, and offering other products and services when an opportunity arises. They may also address issues and concerns, resolving them promptly and professionally. Furthermore, as a counter sales representative, it is essential to maintain an active line of communication with staff and manager, coordinating at all times for a smoother workflow.
Advanced repair agents and counter sales representatives have different pay scales, as shown below.
| Advanced Repair Agent | Counter Sales Representative | |
| Average salary | $30,440 | $33,527 |
| Salary range | Between $25,000 And $35,000 | Between $26,000 And $43,000 |
| Highest paying City | - | San Jose, CA |
| Highest paying state | - | Delaware |
| Best paying company | - | Steel & Pipe Supply Co Inc |
| Best paying industry | - | Manufacturing |
There are a few differences between an advanced repair agent and a counter sales representative in terms of educational background:
| Advanced Repair Agent | Counter Sales Representative | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 37% |
| Most common major | Computer Science | Business |
| Most common college | - | - |
Here are the differences between advanced repair agents' and counter sales representatives' demographics:
| Advanced Repair Agent | Counter Sales Representative | |
| Average age | 43 | 43 |
| Gender ratio | Male, 85.5% Female, 14.5% | Male, 61.6% Female, 38.4% |
| Race ratio | Black or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8% | Black or African American, 10.3% Unknown, 6.7% Hispanic or Latino, 19.9% Asian, 6.7% White, 55.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 4% | 4% |