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Advanced repair agent vs counter sales representative

The differences between advanced repair agents and counter sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter sales representative has an average salary of $33,527, which is higher than the $30,440 average annual salary of an advanced repair agent.

The top three skills for an advanced repair agent include consumer electronics, client devices and geek. The most important skills for a counter sales representative are taking care, continuous improvement, and good communication.

Advanced repair agent vs counter sales representative overview

Advanced Repair AgentCounter Sales Representative
Yearly salary$30,440$33,527
Hourly rate$14.63$16.12
Growth rate6%4%
Number of jobs46,009183,752
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 37%
Average age4343
Years of experience--

What does an advanced repair agent do?

Advanced repair agents are skilled professionals who are responsible for creating a supportive environment for customers by offering technology-related and solution-based recommendations to solve their repair needs. These agents are required to ask their customers the right questions and listen to them carefully while taking detailed noted about their software and hardware issues. They must collaborate with other team members to diagnose technology issues by performing troubleshooting activities and using their specialty software. Advanced repair agents must also answer phone calls to assist customers in solving simple technology problems.

What does a counter sales representative do?

A counter sales representative is in charge of assisting customers in retail establishments, ensuring an efficient service for customer satisfaction. Their responsibilities include greeting customers to identify their needs, processing orders and payments, answering product inquiries, and offering other products and services when an opportunity arises. They may also address issues and concerns, resolving them promptly and professionally. Furthermore, as a counter sales representative, it is essential to maintain an active line of communication with staff and manager, coordinating at all times for a smoother workflow.

Advanced repair agent vs counter sales representative salary

Advanced repair agents and counter sales representatives have different pay scales, as shown below.

Advanced Repair AgentCounter Sales Representative
Average salary$30,440$33,527
Salary rangeBetween $25,000 And $35,000Between $26,000 And $43,000
Highest paying City-San Jose, CA
Highest paying state-Delaware
Best paying company-Steel & Pipe Supply Co Inc
Best paying industry-Manufacturing

Differences between advanced repair agent and counter sales representative education

There are a few differences between an advanced repair agent and a counter sales representative in terms of educational background:

Advanced Repair AgentCounter Sales Representative
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 37%
Most common majorComputer ScienceBusiness
Most common college--

Advanced repair agent vs counter sales representative demographics

Here are the differences between advanced repair agents' and counter sales representatives' demographics:

Advanced Repair AgentCounter Sales Representative
Average age4343
Gender ratioMale, 85.5% Female, 14.5%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8%Black or African American, 10.3% Unknown, 6.7% Hispanic or Latino, 19.9% Asian, 6.7% White, 55.9% American Indian and Alaska Native, 0.5%
LGBT Percentage4%4%

Differences between advanced repair agent and counter sales representative duties and responsibilities

Advanced repair agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Maintain PCs, mobile devices, and networks, including operating system.
  • Interface with customers bringing their home PCs in for diagnosis or repair.
  • Repair apple products such as ipads, iphones, headphones, ipod touch.
  • Train other agents on how to perform initial diagnosis of client issue and troubleshoot computers to determine an efficient resolution.
  • Provide technical expertise to troubleshoot networking setup and repair utilizing advance diagnostics.
  • Show more

Counter sales representative example responsibilities.

  • Manage accounts and create invoices via QuickBooks.
  • Receive incoming calls, make outbound calls, and help walk-ins to assist customers with HVAC and plumbing products.
  • Wait on in store customers, using POS.
  • Help service technicians with questions and troubleshooting of HVAC products and equipment.
  • Used prior experience to provide detail technical support and advice for HVAC repairs.
  • Prepare meals, and meticulous detail to cleanliness and smooth functionality for daily use.
  • Show more

Advanced repair agent vs counter sales representative skills

Common advanced repair agent skills
  • Consumer Electronics, 22%
  • Client Devices, 17%
  • Geek, 16%
  • Customer Service, 6%
  • Phone Calls, 5%
  • Troubleshoot, 4%
Common counter sales representative skills
  • Taking Care, 18%
  • Continuous Improvement, 9%
  • Good Communication, 9%
  • Class Customer Service, 9%
  • Customer Satisfaction, 8%
  • Customer Feedback, 8%