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Advanced repair agent vs geek squad agent

The differences between advanced repair agents and geek squad agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a geek squad agent has an average salary of $31,924, which is higher than the $30,440 average annual salary of an advanced repair agent.

The top three skills for an advanced repair agent include consumer electronics, client devices and geek. The most important skills for a geek squad agent are customer service, client devices, and consumer electronics.

Advanced repair agent vs geek squad agent overview

Advanced Repair AgentGeek Squad Agent
Yearly salary$30,440$31,924
Hourly rate$14.63$15.35
Growth rate6%6%
Number of jobs46,00928,603
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 45%
Average age4346
Years of experience--

What does an advanced repair agent do?

Advanced repair agents are skilled professionals who are responsible for creating a supportive environment for customers by offering technology-related and solution-based recommendations to solve their repair needs. These agents are required to ask their customers the right questions and listen to them carefully while taking detailed noted about their software and hardware issues. They must collaborate with other team members to diagnose technology issues by performing troubleshooting activities and using their specialty software. Advanced repair agents must also answer phone calls to assist customers in solving simple technology problems.

What does a geek squad agent do?

A geek squad agent specializes in providing various computer services such as technical and maintenance support. Their responsibilities typically revolve around communicating with clients through calls or correspondence, troubleshooting, and helping them navigate through complex operations. They may also offer products and services, process payments, arrange store appointments, perform regular maintenance checks, and provide cost estimates to clients. Furthermore, as a geek squad agent, it is essential to coordinate with staff and report sales progress or concerns to managers or supervisors.

Advanced repair agent vs geek squad agent salary

Advanced repair agents and geek squad agents have different pay scales, as shown below.

Advanced Repair AgentGeek Squad Agent
Average salary$30,440$31,924
Salary rangeBetween $25,000 And $35,000Between $19,000 And $51,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between advanced repair agent and geek squad agent education

There are a few differences between an advanced repair agent and a geek squad agent in terms of educational background:

Advanced Repair AgentGeek Squad Agent
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 45%
Most common majorComputer ScienceComputer Science
Most common college-University of Pennsylvania

Advanced repair agent vs geek squad agent demographics

Here are the differences between advanced repair agents' and geek squad agents' demographics:

Advanced Repair AgentGeek Squad Agent
Average age4346
Gender ratioMale, 85.5% Female, 14.5%Male, 78.8% Female, 21.2%
Race ratioBlack or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8%Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%
LGBT Percentage4%7%

Differences between advanced repair agent and geek squad agent duties and responsibilities

Advanced repair agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Maintain PCs, mobile devices, and networks, including operating system.
  • Interface with customers bringing their home PCs in for diagnosis or repair.
  • Repair apple products such as ipads, iphones, headphones, ipod touch.
  • Train other agents on how to perform initial diagnosis of client issue and troubleshoot computers to determine an efficient resolution.
  • Provide technical expertise to troubleshoot networking setup and repair utilizing advance diagnostics.
  • Show more

Geek squad agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Diagnose and fix hardware and software issues on customer PC's.
  • Oversee scheduling and precinct availability for all CIA agents.
  • Repair apple headphones, iphones, ipads and other apple products.
  • Provide support and resolution for customers experiencing windows and apple software and hardware issues.
  • Totale price and tax on merchandise purchase by customers, using cash register POS system.
  • Show more

Advanced repair agent vs geek squad agent skills

Common advanced repair agent skills
  • Consumer Electronics, 22%
  • Client Devices, 17%
  • Geek, 16%
  • Customer Service, 6%
  • Phone Calls, 5%
  • Troubleshoot, 4%
Common geek squad agent skills
  • Customer Service, 37%
  • Client Devices, 15%
  • Consumer Electronics, 12%
  • Phone Calls, 5%
  • Repair Computers, 4%
  • Precinct, 3%