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The differences between advanced repair agents and geek squad agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a geek squad agent has an average salary of $31,924, which is higher than the $30,440 average annual salary of an advanced repair agent.
The top three skills for an advanced repair agent include consumer electronics, client devices and geek. The most important skills for a geek squad agent are customer service, client devices, and consumer electronics.
| Advanced Repair Agent | Geek Squad Agent | |
| Yearly salary | $30,440 | $31,924 |
| Hourly rate | $14.63 | $15.35 |
| Growth rate | 6% | 6% |
| Number of jobs | 46,009 | 28,603 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 45% |
| Average age | 43 | 46 |
| Years of experience | - | - |
Advanced repair agents are skilled professionals who are responsible for creating a supportive environment for customers by offering technology-related and solution-based recommendations to solve their repair needs. These agents are required to ask their customers the right questions and listen to them carefully while taking detailed noted about their software and hardware issues. They must collaborate with other team members to diagnose technology issues by performing troubleshooting activities and using their specialty software. Advanced repair agents must also answer phone calls to assist customers in solving simple technology problems.
A geek squad agent specializes in providing various computer services such as technical and maintenance support. Their responsibilities typically revolve around communicating with clients through calls or correspondence, troubleshooting, and helping them navigate through complex operations. They may also offer products and services, process payments, arrange store appointments, perform regular maintenance checks, and provide cost estimates to clients. Furthermore, as a geek squad agent, it is essential to coordinate with staff and report sales progress or concerns to managers or supervisors.
Advanced repair agents and geek squad agents have different pay scales, as shown below.
| Advanced Repair Agent | Geek Squad Agent | |
| Average salary | $30,440 | $31,924 |
| Salary range | Between $25,000 And $35,000 | Between $19,000 And $51,000 |
| Highest paying City | - | - |
| Highest paying state | - | - |
| Best paying company | - | - |
| Best paying industry | - | - |
There are a few differences between an advanced repair agent and a geek squad agent in terms of educational background:
| Advanced Repair Agent | Geek Squad Agent | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 45% |
| Most common major | Computer Science | Computer Science |
| Most common college | - | University of Pennsylvania |
Here are the differences between advanced repair agents' and geek squad agents' demographics:
| Advanced Repair Agent | Geek Squad Agent | |
| Average age | 43 | 46 |
| Gender ratio | Male, 85.5% Female, 14.5% | Male, 78.8% Female, 21.2% |
| Race ratio | Black or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8% | Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 4% | 7% |