Adviser sales vs sales floor associate

The differences between adviser sales and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an adviser sales has an average salary of $53,659, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for an adviser sales include POS, loss prevention and product knowledge. The most important skills for a sales floor associate are math, home health, and sales transactions.

Adviser sales vs sales floor associate overview

	Adviser Sales	Sales Floor Associate
Yearly salary	$53,659	$24,773
Hourly rate	$25.80	$11.91
Growth rate	-	-
Number of jobs	282,777	491,791
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	High School Diploma, 39%
Average age	41	41
Years of experience	-	-

What does an adviser sales do?

Adviser sales are responsible for reaching out to clients through calls and correspondence to promote and sell products or services. With a sales target to reach, they must secure sales by prioritizing customer satisfaction. There are also instances when they have to perform follow-up calls, conduct surveys or polls, process payments or refunds, and even handle complaints, issues, and concerns. Furthermore, it is essential to coordinate with the team and adhere to company policies and regulations.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Adviser sales vs sales floor associate salary

Adviser sales and sales floor associates have different pay scales, as shown below.

	Adviser Sales	Sales Floor Associate
Average salary	$53,659	$24,773
Salary range	Between $30,000 And $95,000	Between $19,000 And $31,000
Highest paying City	San Francisco, CA	-
Highest paying state	California	-
Best paying company	Accenture	-
Best paying industry	Professional	-

Differences between adviser sales and sales floor associate education

There are a few differences between an adviser sales and a sales floor associate in terms of educational background:

	Adviser Sales	Sales Floor Associate
Most common degree	Bachelor's Degree, 47%	High School Diploma, 39%
Most common major	Business	Business
Most common college	-	-

Adviser sales vs sales floor associate demographics

Here are the differences between adviser sales' and sales floor associates' demographics:

	Adviser Sales	Sales Floor Associate
Average age	41	41
Gender ratio	Male, 47.5% Female, 52.5%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 23.0% Asian, 6.8% White, 54.4% American Indian and Alaska Native, 0.5%	Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	7%	7%

Differences between adviser sales and sales floor associate duties and responsibilities

Adviser sales example responsibilities.

Greet members at the front desk while upselling products and creating leads.
Provide customer service, initiate layaway plans and checkout non jewelry customers
Train new employees, efficiently operate POS systems, process sales invoices, and progress on multiple projects simultaneously.
Assist customers with style coordination, operate POS transactions, greet customers and help with the opening and closing operations.
Diagnose and resolve user problems with standard and custom application software packages and windows operating systems, tools and utilities.
Research and troubleshoot customer service problems

Sales floor associate example responsibilities.

Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Adviser sales vs sales floor associate skills

Common adviser sales skills

POS, 18%
Loss Prevention, 15%
Product Knowledge, 14%
Customer Service, 11%
Store Management, 8%
Sales Techniques, 7%

Common sales floor associate skills

Math, 37%
Home Health, 36%
Sales Transactions, 25%
Customer Service, 1%
Stock Shelves, 0%
Back Room, 0%

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Adviser Sales
Adviser Sales vs Sales Floor Associate

Updated January 8, 2025

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