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Adviser sales vs sales support associate

The differences between adviser sales and sales support associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an adviser sales has an average salary of $53,659, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for an adviser sales include POS, loss prevention and product knowledge. The most important skills for a sales support associate are sales floor, back room, and math.

Adviser sales vs sales support associate overview

Adviser SalesSales Support Associate
Yearly salary$53,659$34,454
Hourly rate$25.80$16.56
Growth rate-4%
Number of jobs282,777447,642
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 52%
Average age4147
Years of experience-4

What does an adviser sales do?

Adviser sales are responsible for reaching out to clients through calls and correspondence to promote and sell products or services. With a sales target to reach, they must secure sales by prioritizing customer satisfaction. There are also instances when they have to perform follow-up calls, conduct surveys or polls, process payments or refunds, and even handle complaints, issues, and concerns. Furthermore, it is essential to coordinate with the team and adhere to company policies and regulations.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Adviser sales vs sales support associate salary

Adviser sales and sales support associates have different pay scales, as shown below.

Adviser SalesSales Support Associate
Average salary$53,659$34,454
Salary rangeBetween $30,000 And $95,000Between $25,000 And $46,000
Highest paying CitySan Francisco, CABoston, MA
Highest paying stateCaliforniaMassachusetts
Best paying companyAccentureGoldman Sachs
Best paying industryProfessionalFinance

Differences between adviser sales and sales support associate education

There are a few differences between an adviser sales and a sales support associate in terms of educational background:

Adviser SalesSales Support Associate
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Adviser sales vs sales support associate demographics

Here are the differences between adviser sales' and sales support associates' demographics:

Adviser SalesSales Support Associate
Average age4147
Gender ratioMale, 47.5% Female, 52.5%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 23.0% Asian, 6.8% White, 54.4% American Indian and Alaska Native, 0.5%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between adviser sales and sales support associate duties and responsibilities

Adviser sales example responsibilities.

  • Greet members at the front desk while upselling products and creating leads.
  • Provide customer service, initiate layaway plans and checkout non jewelry customers
  • Train new employees, efficiently operate POS systems, process sales invoices, and progress on multiple projects simultaneously.
  • Assist customers with style coordination, operate POS transactions, greet customers and help with the opening and closing operations.
  • Diagnose and resolve user problems with standard and custom application software packages and windows operating systems, tools and utilities.
  • Research and troubleshoot customer service problems
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Adviser sales vs sales support associate skills

Common adviser sales skills
  • POS, 18%
  • Loss Prevention, 15%
  • Product Knowledge, 14%
  • Customer Service, 11%
  • Store Management, 8%
  • Sales Techniques, 7%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%