APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.
Why ABC?
1. Our Patients: An intentional focus on small caseloads with a compassionate care approach.
2. Our Culture: ABC Core Values are more than just words on a wall. It's how we strive to live everyday.
3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others.
Total Compensation Package from $84,500 to $120,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees.
Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company.
*BCBA's become eligible for long-term ownership upon promotion to the Sr. BCBA role. All other roles eligible.
Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify.
Sign On Bonus: Up to $10,000 based on start date and location.
Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact!
Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision.
Relocation Packages available: To ease the expenses of your transition.
401(k) with Company Match: Boost your retirement potential and strengthen your financial future.
Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year
Schedule: Monday-Friday, daytime hours.
Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest.
Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out.
No Non-Compete Clauses: We believe great talent doesn't need restrictions
Transparent and Expedited Career Growth & Leadership Tracks:
Center Leadership: BCBA >Sr. BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director
Training & Development: Join Dr. Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence‑based ABA practice
Research & Innovation: Collaborate with Dr. Linda LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality
Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri
Continuing Education: A minimum of 10+ free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events.
Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options
Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave.
Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans.
Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more.
Your Role
Develop Treatment Plans that are clinically sound and engaging
Supervise and Mentor RBTs to support consistent, high-quality care
Collaborate with Families to set goals, track progress, and celebrate growth
Deliver Evidence-Based Therapy in a supportive, play-focused environment
ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.
@Copyright 2025
#LI-Onsite
$20k-29k yearly est. 5d ago
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Customer Experience Representative
Beacon Hill 3.9
Agent job in Addison, TX
We're looking for a Customer Experience Representative to assist members with health insurance questions. This is a fully onsite Temp-to-Hire role in Addison (ZIP 75244), paying $20/hour, Monday-Friday, 8:00 AM-5:00 PM. Start ASAP and join a team focused on delivering exceptional service!
Job Responsibilities
Deliver exceptional customer service
Assist customers with questions about their plans
Respond to inquiries via phone and email in a professional, friendly manner.
Accurately document all interactions in the system.
Maintain a positive attitude and ensure quality service
Job Requirements
Health insurance background required (customer service or plan support experience preferred).
Strong communication skills and a customer-first mindset.
Ability to work onsite Monday-Friday, 8 AM-5 PM.
Reliable and committed-no job hoppers; we value stability.
Hardworking, adaptable, and team-oriented.
No claims experience needed-this role does not involve claims processing or decision-making.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$20 hourly 5d ago
CSR Dispatcher
Ultimate Staffing 3.6
Agent job in Dallas, TX
The Dispatcher serves as the first point of contact for incoming customer communications and is responsible for distributing email requests and documentation to the appropriate Customer Service Representative (CSR) for processing. This role ensures
timely response and task routing within the customer service team
and provides support with customer documentation and
communication, including order acknowledgments and COA
requests.
Business metrics Key performance metrics for the Dispatcher role include average
first response time, email routing accuracy, and order
acknowledgment turnaround time. Efficiency can be measured
by email volume managed, COA request fulfillment rate, and
timely escalation of urgent tasks. Additional indicators such as
internal stakeholder satisfaction and error rate in task execution
reflect the quality of support provided. Together, these metrics
ensure prompt, accurate, and customer-focused service
delivery.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$25k-31k yearly est. 1d ago
Air Interdiction Agent
U.S. Customs and Border Protection 4.5
Agent job in Dallas, TX
Pilot-CBP Air Interdiction Agent
NEW RECRUITMENT AND RETENTION INCENTIVES!
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunityto work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the timeto make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand-APPLY TODAY!
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW!Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below).
Recruitment Incentive: New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.)
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
· GS-11, 1st year annual pay - $106,588
· GS-12, 2nd year annual pay - $127,754
· GS-13, 3rd year annual pay - $151,918
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
· GS-11, 1st year annual pay - $115,115
· GS-12, 2nd year annual pay - $137,974
· GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
· GS-11, 1st year annual pay - $127,906
· GS-12, 2nd year annual pay - $153,305
· GS-13, 3rd year annual pay - $182,302
Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources.
RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX)
RI: Retention Incentive (25% for Key West, FL)
RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations)
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:
Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a
temporary
increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -
Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility
: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision
Isabella
v.
Dept of State,
the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
$37k-51k yearly est. 9h ago
Agent, Creators
Wasserman 4.4
Agent job in Dallas, TX
Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman works with iconic sports and media figures across the world in every major sport, utilizing our extensive influence to maximize negotiations and create meaningful opportunities for our clients across teams, leagues, brands, content and live events.
Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 69 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit *****************
Job Description
Recruits and represents a roster of exclusive multi-facilitated digital talent encompassing numerous cultural passion areas and creator formats. Manages the day-to-day business and brand development for represented talent, as requested. Sources, manages and executes digital partnerships, personal development, brand outreach and new talent acquisition alongside senior executives across agency divisions.
Duties:
* Recruit and represent digital talent, with a focus across a broad set of passions, including, but not limited to fitness, health and wellness, fashion, family, beauty, etc.
* Provide a variety of services for represented clients, including but not limited to sourcing, managing and servicing digital partnerships for talent.
* Stay informed on the creator economy and companies/products looking for partnerships.
* Identify, establish and maintain relationships with new brands to work with digital talent (whether represented by employee or others).
* Work closely with agents and other employees across the Talent division, as requested, to help drive opportunities for clients represented by others who are interested in digital marketing.
* Supervise, train and develop staff (e.g., managing workload, delegating responsibilities, managing projects and performance management) while also creating an environment that fosters growth.
* Work closely with SVPs, in achieving department goals.
* Stay informed on the latest social trends for digital creators.
* Remain at the forefront of the creator landscape, regularly and proactively identifying new and emerging creators and discussing the same with the SVPs.
* Integrate with other departments to enhance and grow clients' day-to-day businesses, brands and personal ventures.
* Identify and manage inbound opportunities across multiple clients, including identifying clients represented by other agents if necessary and appropriate.
* Own and track multiple deals while using and enhancing the company's internal systems.
* Assist in the oversight and execution of productions for talent brand partnerships. Be live, onsite and in person for important talent meetings and activations.
* Regularly update senior executives on activities and workstreams for clients.
* Work with Talent legal, accounting and operations teams to ensure proper deal execution and payment.
Skills/Qualifications:
* Deep knowledge of social media from a business and consumer perspective, including but not limited to advanced knowledge of X, Instagram, TikTok, YouTube, Snapchat and Facebook.
* Familiarity with social media monitoring metrics.
* 4-5+ years of talent management/influencer marketing experience (preferably at an agency).
* 1-2 years of experience managing a team of direct reports.
* Bachelor's Degree or equivalent industry experience.
* Working knowledge of new media platforms from a business and consumer perspective.
* Superb teamwork and team management skills.
* Extreme discretion: ability to handle confidential information.
* Requires considerable flexibility in scheduling and the willingness to work nights and weekends as needed.
* High emotional intelligence and demonstrated ability to build strong interpersonal relationships.
* Well-developed verbal and written communication skills and ability to interact positively with all types of people.
* A professional demeanor when talking to clients.
* Outstanding organizational skills and the ability to prioritize tasks and manage multiple projects simultaneously.
* Eagerness to be part of a fast-paced start up and help grow a next generation talent agency.
* Willingness and ability to travel, often with short notice (about 20% of the time).
* Ability to anticipate problems and manage others' expectations.
* Ability to maintain confidentiality and professionalism in all situations. Ability to exercise discretion, sound judgment and significant initiative.
Base salary range: $90k - $200k plus bonus potential if applicable for role.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
$34k-48k yearly est. 60d+ ago
Janitorial Agent
G2 Secure Staff 4.6
Agent job in Dallas, TX
Responsible for comprehensive cleaning of assigned locations within the airport to client specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have a High School Diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Must pass pre-employment and random drug test.
6. Must pass a pre-employment background check.
7. Must be able to read, write, understand and carry out instructions in English.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Must have good hearing and vision.
11. May be required to work weekends, overnight shifts and holidays.
12. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of assigned location, including as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean restrooms, add supplies, clean out garbage, clean windows, scrub, strip and or wax floors on a regular schedule.
2. Thorough cleaning of jet bridges, break rooms, ticket counters, office space and any other customer locations.
3. Leave notice for supervisor to re-order supply items that are running low.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
8. Attend meetings and in-services as required.
9. Utilize appropriate communications channels and maintain records, reports and files as required.
10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
11. Adhere to company policies and procedures and participate in achievement of company objectives.
12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
13. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$25k-33k yearly est. 60d+ ago
Call Center Specialist
Collin College 3.9
Agent job in McKinney, TX
Primary Location:
2200 W. University Drive, McKinney, Texas, 75071
We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.
Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records.
Required Qualifications:
Essential Duties and Responsibilities
Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment.
Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise.
Respond to students' questions and issues both telephonically and via email with accurate and timely response.
Respond to customer inquiries over the telephone and via email, in a friendly and professional manner.
Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level.
Document all call information according to standard operating procedures.
Utilize student information system to review students' account and inform students of potential resolutions, next steps or options.
Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act).
Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience.
Supplemental Functions
Perform other duties as assigned.
Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values.
Knowledge, Skills and Abilities
Knowledge of Collin policies and procedures
Knowledge of admissions, registration and financial processes
Knowledge of College's Student Information System (SIS)
Knowledge of the Family Educational Rights and Privacy Act (FERPA)
Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.)
Knowledge of available resources
Organization skills
Excellent computer skills
Customer service skills
Verbal and written communication skills
Critical thinking skills
Ability to pay attention to details
Ability to use Cisco Agent phone system and software
Ability to work in a fast-paced and often stressful environment
Ability to make appropriate and timely referrals
Ability to analyze and troubleshoot issues
Ability to provide accurate information to customers
Physical Demands, Working Conditions and Physical Effort
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.
Required
Associate degree from an accredited institution and two (2) years of related experience.
Preferred
Experience with student information system software and Cisco Agent Desktop application.
Equivalency Language
At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement.
**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.
Required & Preferred Qualifications (if applicable):
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***
Compensation Type:
Salary
Employment Type:
Full time
Hiring Minimum
$37,465.00
Hiring Maximum
$46,831.50
Compensation is determined based on experience.
**Application submission deadline is 12am of the date listed.**
01/10/2026
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
$37.5k-46.8k yearly Auto-Apply 19d ago
Reservations Agent
Auberge Resorts 4.2
Agent job in Fort Worth, TX
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
For more information: auberge.com/bowiehouse
Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge
Job Description
Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality.
* Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
* Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
* Maintaining complete knowledge of the resorts and other information including the following:
* All resort facilities/services offered and hours of operation
* All accommodations, layout, décor, attributes and locations
* All studio rates, special packages and promotions
* All spa treatments and offerings, their benefits and costs
* Daily stats, including availability
* Entertainment/special events scheduled on property and in the area
* Directions to the resort from airports and other major landmarks
* General info, descriptions and directions for local services, restaurants, wineries and points of interests.
* Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible.
* Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
* Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings.
Qualifications
* Two years in a hospitality, spa, or reservations position, preferably at a luxury resort.
* Ability to create professional business letter correspondence.
* Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest.
* Ability to work cohesively with other departments and co-workers as part of a team.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$31k-35k yearly est. 6d ago
Reservations Agent
Bowie House
Agent job in Fort Worth, TX
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
For more information: auberge.com/bowiehouse
Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge
Job Description
Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality.
Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
Maintaining complete knowledge of the resorts and other information including the following:
All resort facilities/services offered and hours of operation
All accommodations, layout, décor, attributes and locations
All studio rates, special packages and promotions
All spa treatments and offerings, their benefits and costs
Daily stats, including availability
Entertainment/special events scheduled on property and in the area
Directions to the resort from airports and other major landmarks
General info, descriptions and directions for local services, restaurants, wineries and points of interests.
Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings.
Qualifications
Two years in a hospitality, spa, or reservations position, preferably at a luxury resort.
Ability to create professional business letter correspondence.
Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest.
Ability to work cohesively with other departments and co-workers as part of a team.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About
Friedkin
Friedkin
is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The
Friedkin
portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$24k-31k yearly est. 6d ago
Full Time Bilingual Call Center Specialist
Map 4.2
Agent job in North Richland Hills, TX
Map Communications is eagerly awaiting your application for our Full Time Positions!
Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Be fluent in reading/writing/speaking both English and Spanish
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Paid Training
Compensation: $19 / Hour
Shifts Offered:
Full Time - 40 hours per week
Must be available to work a weekend day (Sat or Sun each week)
Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
$19 hourly 12d ago
Travel Influencer
HB Travels
Agent job in Frisco, TX
About Us We are a travel-focused company dedicated to inspiring and connecting travelers worldwide. Through engaging content, curated experiences, and personalized travel guidance, we aim to showcase the best destinations and experiences to a broad audience.
Position Overview
We are seeking a creative and motivated Travel Influencer to join our team. In this role, you will share authentic travel experiences, promote destinations and services, and engage audiences across social media platforms. The ideal candidate is passionate about travel, skilled in content creation, and enjoys inspiring others to explore the world.
Key Responsibilities
Create engaging content including photos, videos, and social media posts to promote travel experiences.
Share personal travel experiences while highlighting destinations, accommodations, and activities.
Build and maintain an active presence across social media channels.
Collaborate with the marketing team and travel partners for campaigns and promotions.
Engage with followers and respond to inquiries or comments professionally.
Track content performance and adjust strategies to maximize reach and engagement.
Qualifications
Proven experience creating content on social media platforms (Instagram, TikTok, YouTube, etc.).
Strong photography, videography, and storytelling skills.
Excellent written and verbal communication abilities.
Passion for travel and exploring new destinations.
Ability to work independently and manage your own schedule.
Familiarity with social media analytics and trends is a plus.
What We Offer
Flexible work arrangements and schedule.
Opportunities to travel and experience new destinations.
Access to travel perks, partnerships, and exclusive experiences.
Supportive team environment for content creation and growth.
Potential for monetization and brand partnerships.
$33k-54k yearly est. 60d+ ago
Call Center Specialist
Collin County Community College 3.9
Agent job in McKinney, TX
2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records.
Required Qualifications:
Essential Duties and Responsibilities
* Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment.
* Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise.
* Respond to students' questions and issues both telephonically and via email with accurate and timely response.
* Respond to customer inquiries over the telephone and via email, in a friendly and professional manner.
* Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level.
* Document all call information according to standard operating procedures.
* Utilize student information system to review students' account and inform students of potential resolutions, next steps or options.
* Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act).
* Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience.
Supplemental Functions
* Perform other duties as assigned.
* Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values.
Knowledge, Skills and Abilities
Knowledge of Collin policies and procedures
Knowledge of admissions, registration and financial processes
Knowledge of College's Student Information System (SIS)
Knowledge of the Family Educational Rights and Privacy Act (FERPA)
Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.)
Knowledge of available resources
Organization skills
Excellent computer skills
Customer service skills
Verbal and written communication skills
Critical thinking skills
Ability to pay attention to details
Ability to use Cisco Agent phone system and software
Ability to work in a fast-paced and often stressful environment
Ability to make appropriate and timely referrals
Ability to analyze and troubleshoot issues
Ability to provide accurate information to customers
Physical Demands, Working Conditions and Physical Effort
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.
Required
Associate degree from an accredited institution and two (2) years of related experience.
Preferred
Experience with student information system software and Cisco Agent Desktop application.
Equivalency Language
At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement.
This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.
Required & Preferred Qualifications (if applicable):
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
* This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*
Compensation Type:
Salary
Employment Type:
Full time
Hiring Minimum
$37,465.00
Hiring Maximum
$46,831.50
Compensation is determined based on experience.
Application submission deadline is 12am of the date listed.
01/10/2026
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
$37.5k-46.8k yearly Auto-Apply 21d ago
Flexible Schedule Booking Agent
Destination Knot
Agent job in Dallas, TX
Flexible Schedule Booking Agent | Fully RemoteCompany: Destination KnotLocation: Remote (U.S.) About Us:Destination Knot is a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.
Job Description:We are seeking a detail-oriented and customer-focused Flexible Schedule Booking Agent to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.Responsibilities:
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide personalized recommendations based on clients' preferences and budgets.
Work closely with top travel suppliers to secure exclusive deals and promotions.
Stay informed on industry trends, travel policies, and supplier offers.
Handle client inquiries, modifications, and cancellations in a professional and timely manner.
Maintain accurate records of bookings and client interactions.
Participate in training sessions and supplier webinars to enhance industry knowledge.
Qualifications:
Must be 18+ and legally authorized to work in the U.S.
Excellent communication and customer service skills.
Passion for travel and helping others create unforgettable experiences.
Self-motivated with the ability to work independently.
Comfortable using online booking platforms and learning new software.
Prior experience in customer service or sales is a plus but not required.
How to Apply:If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.
$24k-42k yearly est. Auto-Apply 32d ago
Cold Calling Specialist
Star Workforce
Agent job in Plano, TX
STAR Workforce allows corporations and firms to hire resources to manage your day to day activities in Recruiting, Sales and Support. We also have the expertise to automate most of the monotonous tasks related using Robotic Process Automation Tools such as Softomotive, Workfusion and Microsoft Power Apps. We can help you handle your Backoffice while you can focus on increasing your business. We have highly optimized Flex Plan allows you do increase resource as you grow.
Job Description
We are looking for cold calling agents who can generate leads online and do email and cold calling for IT Staffing Industry
Cold calling agents will be approaching new clients to automate their manual process by showing our capabilities via email, presentations, demo and other means
Agent is also required to meet daily targets that translates to progress or communication with the stakeholders
Qualifications
Understand how to extract leads from Social Media and Web Directories
Be able to explain and present our capabilties
Convince cost savings to end user
Must have excellent communication skills
Spanish and English is preferred but not mandatory.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-36k yearly est. 1h ago
Patient Access Call Center Specialist
JPS Health Network 4.4
Agent job in Fort Worth, TX
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit *********************
To view all job vacancies, visit ********************* ***************************** or ********************
Job Title:
Patient Access Call Center Specialist
Requisition Number:
req26504
Employment Type:
Full Time
Division:
Community Health
Compensation Type:
Hourly
Job Category:
Support Services
Hours Worked:
Varies
Location:
John Peter Smith Hospital
Shift Worked:
Various/Rotating Shift
:
Job Summary: The Patient Access Call Center Specialist - ARC is responsible for inbound/outbound calls of appointment scheduling, specified elements of pre-registration, registration, and referrals management to ensure patient care is expedited and reimbursement is maximized for multiple clinic sites and the Access Resource Center, and payment collections where appropriate.
Essential Job Functions & Accountabilities:
* Delivers a high-quality patient experience through inbound and outbound call resolution within established protocols.
* Appropriately mitigates issues and assists patients with needs and /or questions in a timely manner using Acknowledge, Introduce, Duration, Explanation and Thank You (AIDET) principles.
* Interviews and updates the patient's demographics, and insurance, by phone in a respectful, professional, accurate and efficient manner, obtaining all necessary demographic, financial and clinical information required to facilitate timely scheduling and registration; collects payments where appropriate and performs elements of pre-registration.
* Coordinates and schedules appointments, selects appropriate referral, provider, visit type and location to expedite patient access to care, to minimize "no shows" and maximize reimbursement.
* Accurately identifies patient and registers JPS patients while maintaining regulatory and functional knowledge of all information required to register patient types in database ensuring timely and accurate reporting/billing.
* Provides awareness as needed related to notice of privacy practices, patient rights and responsibilities, MyChart enrollment, etc.
* Collects patient owed cost sharing amounts (copays, deductibles, coinsurance, full costs [non-covered/self-pay]) in accordance with ARC Standard Operating Procedures. Reconciles case drawer at end of shift.
* Utilizes critical thinking skills to determine if escalation is required to resolve individual patient situations and help identify trends requiring management intervention. Takes ownership and accountability to ensure issues presented on the call are handled effectively.
* Maintains, coordinates and provides high level scheduling support for the Network utilizing the template format designed for each service area/physician and ensures referrals, pre-authorizations, pre-certifications have been accurately obtained as required by the patient's payer.
* Coordinates diagnostic and ancillary scheduling; schedules appointments, selecting appropriate referral, provider, visit type and location to expedite patient access to care.
* Performs, organizes, and streamlines operational tasks to reduce the potential for errors.
* Assists Out of Network patients with financial questions and escalates to the appropriate party.
* Provides information regarding services and provides additional assistance as needed.
* Identifies existing Medical Record Number (MRN) or creates new MRN, taking care to avoid duplicates and overlays in accordance with National Patient Safety Goals.
* Maintains productivity levels, with minimal errors, as established by department and Network standards.
* Provides the highest level of care to our patients by complying with JPS Health Network's attendance and punctuality procedure. May be required to work beyond normal scheduled shifts.
* Attends all mandatory educational, compliance and safety program sessions.
* Assists in staff training of peers, colleagues and management as applicable or requested.
* Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.
Qualifications:
Required Qualifications:
* High School Diploma, GED, or equivalent.
* 1 plus years of practical experience with computer programs and/or applications.
* Required to pass assigned training knowledge and application exit exam within 30 days of hire.
Preferred Qualifications:
* Associates degree in a related field of study from an accredited college or university.
* Patient registration or Customer Service and call center experience.
* Experience working in a healthcare setting.
Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States
$29k-33k yearly est. 60d+ ago
Call Center Specialist
Lewisville ISD (Tx 4.0
Agent job in Lewisville, TX
Call Center Specialist JobID: 10051
Transportation
Date Available:
ASAP
Attachment(s):
* Transportation - Specialist Call Center.docx
$26k-31k yearly est. 9d ago
Air Interdiction Agent
U.S. Customs and Border Protection 4.5
Agent job in Arlington, TX
Pilot-CBP Air Interdiction Agent
NEW RECRUITMENT AND RETENTION INCENTIVES!
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunityto work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the timeto make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand-APPLY TODAY!
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW!Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Collecting, refining, and analyzing strategic and tactical intelligence.
Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below).
Recruitment Incentive: New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.)
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
· GS-11, 1st year annual pay - $106,588
· GS-12, 2nd year annual pay - $127,754
· GS-13, 3rd year annual pay - $151,918
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
· GS-11, 1st year annual pay - $115,115
· GS-12, 2nd year annual pay - $137,974
· GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
· GS-11, 1st year annual pay - $127,906
· GS-12, 2nd year annual pay - $153,305
· GS-13, 3rd year annual pay - $182,302
Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources.
RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX)
RI: Retention Incentive (25% for Key West, FL)
RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations)
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
Developing strategies and coordinating aircraft and ground assets.
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time:
Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026)
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a
temporary
increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -
Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility
: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision
Isabella
v.
Dept of State,
the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
$37k-51k yearly est. 11h ago
Lobby Agent
G2 Secure Staff 4.6
Agent job in Irving, TX
Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary.
3. Must have proven previous supervisor/management exp.
4. Verbal and written communications skills
5. Must be 18 years of age or older.
6. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass pre-employment and random drug tests.
5. Must complete a criminal background check.
6. Must be able to read, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Be able to resolve problem situations with passengers when necessary.
PERFORMANCE RESPONSIBILITIES:
1. Must be able to perform all duties of subordinate employees when necessary.
2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
3. Schedule personnel daily and furnish copy to General/Ops or Account Manager.
4. Monitor employee activity and makes adjustments as needed,
5. Make sure employee follow all regulations/procedures.
6. Check In/Out sheets to insure all employees have logged in times correctly.
7. Deals courteously and tactfully with fellow employees.
8. Communicate effectively with fellow employees and client representatives.
9. Make recommendations to General Manager and/or Ops Manager regarding personnel performance.
10. Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager.
11. Make sure state licenses and training records are current.
12. On call 24 hours per day.
13. Report inquiries and other major incidents to General Manger/Ops Manager or Account
Manager.
14. Respond to inquiries from client, staff, and passengers in a courteous manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
17. Attend meetings and inservices as required.
18. Utilize appropriate communications channels and maintain records, reports and files as required.
19. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
20. Adhere to company policies and procedures and participate in achievement of company objectives.
21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures.
23. Perform other duties as requested.
$25k-33k yearly est. 2h ago
Reservations Agent
Bowie House
Agent job in Fort Worth, TX
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
For more information: auberge.com/bowiehouse
Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge
Job Description
Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality.
Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
Maintaining complete knowledge of the resorts and other information including the following:
All resort facilities/services offered and hours of operation
All accommodations, layout, décor, attributes and locations
All studio rates, special packages and promotions
All spa treatments and offerings, their benefits and costs
Daily stats, including availability
Entertainment/special events scheduled on property and in the area
Directions to the resort from airports and other major landmarks
General info, descriptions and directions for local services, restaurants, wineries and points of interests.
Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings.
Qualifications
Two years in a hospitality, spa, or reservations position, preferably at a luxury resort.
Ability to create professional business letter correspondence.
Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest.
Ability to work cohesively with other departments and co-workers as part of a team.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About
Friedkin
Friedkin
is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The
Friedkin
portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$24k-31k yearly est. 7d ago
Bilingual Call Center Specialist
Map 4.2
Agent job in North Richland Hills, TX
Job Description
Map Communications is eagerly awaiting your application for our Full Time Positions!
Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Be fluent in reading/writing/speaking both English and Spanish
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Paid Training
Compensation: $19 / Hour
Shifts Offered:
Full Time - 40 hours per week
Must be available to work a weekend day (Sat or Sun each week)
Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro