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This question is about receptionist resumes.

What are receptionist skills?

By Zippia Team - Apr. 20, 2022

Receptionist skills include the right mixture of hard and soft skills needed to succeed as the company's first line of defense. While some of these skills can be learned, others come more naturally to some people than others.

As the primary point of contact for a company, receptionists must have strong skills in being organized, friendly, and keeping the business on track while also maintaining positive client relationships. They're one of the first staff visitors engage with and have a large part of the responsibility for upholding the company's reputation.

Most in-demand soft skills to include on a receptionist resume:

  • Administrative skills

  • MS Office Suite

  • Typing 90 WPM

  • VOIP phone systems

  • Data entry

  • Scheduling

  • Planning

  • Filing

Most in-demand soft skills to include on a receptionist resume:

  • Multi-tasking

  • Organizational skills

  • Time management

  • Prioritizing

  • Detail-oriented

  • Listening

  • Collaboration

  • Conflict resolution

  • Adaptability

What are receptionist skills?

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