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What is the role of an account manager?

By Zippia Team - Dec. 17, 2021

The role of an account manager includes managing accounts for long-term success, creating a good rapport with clients, and developing new sales opportunities. There is also supervising representatives to make sure sales are increasing and preparing reports on accounts.

On top of the responsibilities needed within the job, it is important to have skills such as problem-solving and good customer service. You will be working closely with many different clients and need to connect with them to develop their accounts in the best way.

To become a sales account manager, many need a business, marketing, or similar degree and proven experience in a sales position. Knowing CRM software and Microsoft Office will also help land the job.

What is the role of an account manager?

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