Appointment clerk vs front desk coordinator

The differences between appointment clerks and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment clerk and a front desk coordinator. Additionally, an appointment clerk has an average salary of $31,753, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for an appointment clerk include patients, computer system and primary care. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Appointment clerk vs front desk coordinator overview

	Appointment Clerk	Front Desk Coordinator
Yearly salary	$31,753	$31,667
Hourly rate	$15.27	$15.22
Growth rate	-	-
Number of jobs	104,260	119,803
Job satisfaction	-	-
Most common degree	High School Diploma, 29%	Bachelor's Degree, 29%
Average age	42	42
Years of experience	2	2

Appointment clerk vs front desk coordinator salary

Appointment clerks and front desk coordinators have different pay scales, as shown below.

	Appointment Clerk	Front Desk Coordinator
Average salary	$31,753	$31,667
Salary range	Between $22,000 And $43,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between appointment clerk and front desk coordinator education

There are a few differences between an appointment clerk and a front desk coordinator in terms of educational background:

	Appointment Clerk	Front Desk Coordinator
Most common degree	High School Diploma, 29%	Bachelor's Degree, 29%
Most common major	Business	Health Care Administration
Most common college	-	-

Appointment clerk vs front desk coordinator demographics

Here are the differences between appointment clerks' and front desk coordinators' demographics:

	Appointment Clerk	Front Desk Coordinator
Average age	42	42
Gender ratio	Male, 14.5% Female, 85.5%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 12.5% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 5.9% White, 53.5% American Indian and Alaska Native, 0.9%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between appointment clerk and front desk coordinator duties and responsibilities

Appointment clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Confirm TRICARE data in CRIS, and update patient's demographics in CHCS.
Schedule patient appointments, prepare medical charts for new patients, maintain organization and ensure confidentiality of medical records.
Use of AS400 software to complete tasks.10.
Adhere to strict HIPPA regulations.
Complete all tasks while complying with HIPPA

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Appointment clerk vs front desk coordinator skills

Common appointment clerk skills

Patients, 24%
Computer System, 7%
Primary Care, 6%
Medical Care, 5%
Phone Calls, 5%
Booking, 5%

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

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Appointment Clerk
Appointment Clerk vs Front Desk Coordinator

Updated January 8, 2025

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