Appointment clerk vs lead receptionist

The differences between appointment clerks and lead receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment clerk and a lead receptionist. Additionally, an appointment clerk has an average salary of $31,753, which is higher than the $31,289 average annual salary of a lead receptionist.

The top three skills for an appointment clerk include patients, computer system and primary care. The most important skills for a lead receptionist are patients, customer service, and front desk.

Appointment clerk vs lead receptionist overview

	Appointment Clerk	Lead Receptionist
Yearly salary	$31,753	$31,289
Hourly rate	$15.27	$15.04
Growth rate	-	-
Number of jobs	104,260	20,684
Job satisfaction	-	-
Most common degree	High School Diploma, 29%	Bachelor's Degree, 35%
Average age	42	42
Years of experience	2	2

Appointment clerk vs lead receptionist salary

Appointment clerks and lead receptionists have different pay scales, as shown below.

	Appointment Clerk	Lead Receptionist
Average salary	$31,753	$31,289
Salary range	Between $22,000 And $43,000	Between $25,000 And $38,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between appointment clerk and lead receptionist education

There are a few differences between an appointment clerk and a lead receptionist in terms of educational background:

	Appointment Clerk	Lead Receptionist
Most common degree	High School Diploma, 29%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Appointment clerk vs lead receptionist demographics

Here are the differences between appointment clerks' and lead receptionists' demographics:

	Appointment Clerk	Lead Receptionist
Average age	42	42
Gender ratio	Male, 14.5% Female, 85.5%	Male, 8.1% Female, 91.9%
Race ratio	Black or African American, 12.5% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 5.9% White, 53.5% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.6% Hispanic or Latino, 23.0% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between appointment clerk and lead receptionist duties and responsibilities

Appointment clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Confirm TRICARE data in CRIS, and update patient's demographics in CHCS.
Schedule patient appointments, prepare medical charts for new patients, maintain organization and ensure confidentiality of medical records.
Use of AS400 software to complete tasks.10.
Adhere to strict HIPPA regulations.
Complete all tasks while complying with HIPPA

Lead receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Supervise all medical records, both receiving & sending using HIPPA guidelines.
Maintain medical records according to HIPPA compliance, filing physician notes, etc.
Insert additional data and contact notes as necessary to keep medical records current through an EMR system.
Create quarterly client and prospect Powerpoint presentations.
Provide education materials and information to patients at wellness health fairs about breast cancer awareness.

Appointment clerk vs lead receptionist skills

Common appointment clerk skills

Patients, 24%
Computer System, 7%
Primary Care, 6%
Medical Care, 5%
Phone Calls, 5%
Booking, 5%

Common lead receptionist skills

Patients, 20%
Customer Service, 15%
Front Desk, 11%
Data Entry, 8%
Phone Calls, 8%
Appointment Scheduling, 7%