Appointment clerk vs receptionist/billing clerk

The differences between appointment clerks and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment clerk and a receptionist/billing clerk. Additionally, a receptionist/billing clerk has an average salary of $31,932, which is higher than the $31,753 average annual salary of an appointment clerk.

The top three skills for an appointment clerk include patients, computer system and primary care. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.

Appointment clerk vs receptionist/billing clerk overview

	Appointment Clerk	Receptionist/Billing Clerk
Yearly salary	$31,753	$31,932
Hourly rate	$15.27	$15.35
Growth rate	-	-
Number of jobs	104,260	129,530
Job satisfaction	-	-
Most common degree	High School Diploma, 29%	High School Diploma, 31%
Average age	42	42
Years of experience	2	2

Appointment clerk vs receptionist/billing clerk salary

Appointment clerks and receptionist/billing clerks have different pay scales, as shown below.

	Appointment Clerk	Receptionist/Billing Clerk
Average salary	$31,753	$31,932
Salary range	Between $22,000 And $43,000	Between $26,000 And $39,000
Highest paying City	-	Santa Maria, CA
Highest paying state	-	Alaska
Best paying company	-	Leggett & Platt
Best paying industry	-	Technology

Differences between appointment clerk and receptionist/billing clerk education

There are a few differences between an appointment clerk and a receptionist/billing clerk in terms of educational background:

	Appointment Clerk	Receptionist/Billing Clerk
Most common degree	High School Diploma, 29%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Appointment clerk vs receptionist/billing clerk demographics

Here are the differences between appointment clerks' and receptionist/billing clerks' demographics:

	Appointment Clerk	Receptionist/Billing Clerk
Average age	42	42
Gender ratio	Male, 14.5% Female, 85.5%	Male, 7.2% Female, 92.8%
Race ratio	Black or African American, 12.5% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 5.9% White, 53.5% American Indian and Alaska Native, 0.9%	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between appointment clerk and receptionist/billing clerk duties and responsibilities

Appointment clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Confirm TRICARE data in CRIS, and update patient's demographics in CHCS.
Schedule patient appointments, prepare medical charts for new patients, maintain organization and ensure confidentiality of medical records.
Use of AS400 software to complete tasks.10.
Adhere to strict HIPPA regulations.
Complete all tasks while complying with HIPPA

Receptionist/billing clerk example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Obtain and track all insurance referrals for patients with HMO products.
Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
Move from SNF billing to HMO outpatient billing and keep a large alpha current.
Maintain confidentiality and adherence to HIPAA guidelines.
Develop effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.

Appointment clerk vs receptionist/billing clerk skills

Common appointment clerk skills

Patients, 24%
Computer System, 7%
Primary Care, 6%
Medical Care, 5%
Phone Calls, 5%
Booking, 5%

Common receptionist/billing clerk skills

Patients, 25%
Data Entry, 11%
Customer Service, 9%
Telephone Calls, 7%
Appointment Scheduling, 6%
Front Desk, 5%

Appointment Clerk vs. similar jobs

Appointment Clerk related careers

Appointment Clerk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Appointment Clerk
Appointment Clerk vs Receptionist/Billing Clerk

Updated January 8, 2025

Browse office and administrative jobs