Appointment clerk vs receptionist

The differences between appointment clerks and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment clerk and a receptionist. Additionally, an appointment clerk has an average salary of $31,753, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for an appointment clerk include patients, computer system and primary care. The most important skills for a receptionist are patients, phone calls, and customer service.

Appointment clerk vs receptionist overview

	Appointment Clerk	Receptionist
Yearly salary	$31,753	$30,571
Hourly rate	$15.27	$14.70
Growth rate	-	-
Number of jobs	104,260	65,671
Job satisfaction	-	3
Most common degree	High School Diploma, 29%	High School Diploma, 33%
Average age	42	42
Years of experience	2	2

Appointment clerk vs receptionist salary

Appointment clerks and receptionists have different pay scales, as shown below.

	Appointment Clerk	Receptionist
Average salary	$31,753	$30,571
Salary range	Between $22,000 And $43,000	Between $24,000 And $38,000
Highest paying City	-	Washington, DC
Highest paying state	-	Massachusetts
Best paying company	-	Gensler
Best paying industry	-	Finance

Differences between appointment clerk and receptionist education

There are a few differences between an appointment clerk and a receptionist in terms of educational background:

	Appointment Clerk	Receptionist
Most common degree	High School Diploma, 29%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Appointment clerk vs receptionist demographics

Here are the differences between appointment clerks' and receptionists' demographics:

	Appointment Clerk	Receptionist
Average age	42	42
Gender ratio	Male, 14.5% Female, 85.5%	Male, 8.4% Female, 91.6%
Race ratio	Black or African American, 12.5% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 5.9% White, 53.5% American Indian and Alaska Native, 0.9%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between appointment clerk and receptionist duties and responsibilities

Appointment clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Confirm TRICARE data in CRIS, and update patient's demographics in CHCS.
Schedule patient appointments, prepare medical charts for new patients, maintain organization and ensure confidentiality of medical records.
Use of AS400 software to complete tasks.10.
Adhere to strict HIPPA regulations.
Complete all tasks while complying with HIPPA

Receptionist example responsibilities.

Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
Manage multiple employee/resident databases utilizing an EMR system.
Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.

Appointment clerk vs receptionist skills

Common appointment clerk skills

Patients, 24%
Computer System, 7%
Primary Care, 6%
Medical Care, 5%
Phone Calls, 5%
Booking, 5%

Common receptionist skills

Patients, 17%
Phone Calls, 14%
Customer Service, 9%
Data Entry, 9%
Telephone Calls, 8%
Front Desk, 8%