Appointment clerk vs receptionist secretary

The differences between appointment clerks and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment clerk and a receptionist secretary. Additionally, an appointment clerk has an average salary of $31,753, which is higher than the $29,343 average annual salary of a receptionist secretary.

The top three skills for an appointment clerk include patients, computer system and primary care. The most important skills for a receptionist secretary are patients, data entry, and phone calls.

Appointment clerk vs receptionist secretary overview

	Appointment Clerk	Receptionist Secretary
Yearly salary	$31,753	$29,343
Hourly rate	$15.27	$14.11
Growth rate	-	-
Number of jobs	104,260	61,892
Job satisfaction	-	-
Most common degree	High School Diploma, 29%	High School Diploma, 37%
Average age	42	42
Years of experience	2	2

Appointment clerk vs receptionist secretary salary

Appointment clerks and receptionist secretaries have different pay scales, as shown below.

	Appointment Clerk	Receptionist Secretary
Average salary	$31,753	$29,343
Salary range	Between $22,000 And $43,000	Between $24,000 And $35,000
Highest paying City	-	Lake Oswego, OR
Highest paying state	-	Washington
Best paying company	-	Illinois Institute of Technology
Best paying industry	-	Government

Differences between appointment clerk and receptionist secretary education

There are a few differences between an appointment clerk and a receptionist secretary in terms of educational background:

	Appointment Clerk	Receptionist Secretary
Most common degree	High School Diploma, 29%	High School Diploma, 37%
Most common major	Business	Business
Most common college	-	-

Appointment clerk vs receptionist secretary demographics

Here are the differences between appointment clerks' and receptionist secretaries' demographics:

	Appointment Clerk	Receptionist Secretary
Average age	42	42
Gender ratio	Male, 14.5% Female, 85.5%	Male, 5.6% Female, 94.4%
Race ratio	Black or African American, 12.5% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 5.9% White, 53.5% American Indian and Alaska Native, 0.9%	Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	6%

Differences between appointment clerk and receptionist secretary duties and responsibilities

Appointment clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Confirm TRICARE data in CRIS, and update patient's demographics in CHCS.
Schedule patient appointments, prepare medical charts for new patients, maintain organization and ensure confidentiality of medical records.
Use of AS400 software to complete tasks.10.
Adhere to strict HIPPA regulations.
Complete all tasks while complying with HIPPA

Receptionist secretary example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Maintain confidential information/ HIPPA compliant.
Prepare PowerPoint presentations and distribute meeting materials.
Maintain confidentiality and release health records information following HIPPA guidelines.
Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

Appointment clerk vs receptionist secretary skills

Common appointment clerk skills

Patients, 24%
Computer System, 7%
Primary Care, 6%
Medical Care, 5%
Phone Calls, 5%
Booking, 5%

Common receptionist secretary skills

Patients, 15%
Data Entry, 12%
Phone Calls, 11%
Customer Service, 9%
Telephone Calls, 8%
Appointment Scheduling, 7%

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Office and Administrative Industry
Appointment Clerk
Appointment Clerk vs Receptionist Secretary

Updated January 8, 2025

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