Assistant Director of Foundation Relations
Assistant director job in Charlottesville, VA
External Relations at the University of Virginia (UVA) is seeking a highly qualified candidate to fill the role of Assistant Director of Foundation Relations. The University of Virginia has a strong and reputable advancement community, boasting effective, results-oriented, and resourceful professionals. Our community comprises a robust central advancement organization, 12 University schools, and more than 25 University-related programs. We offer a wide variety of career opportunities, as well as an outstanding environment for professional growth and development.
Position Summary
The Assistant Director of Foundation Relations is responsible for building pipeline opportunities with private foundations to secure philanthropic support for university priorities. This position works closely with faculty, research administrators, and advancement colleagues to identify funding opportunities, craft compelling proposals, and steward existing foundation partners. The role will also support special collaborative projects that benefit the overall foundation relations program, which will provide valuable opportunities to build hands-on experience to further one's career. The role requires strong strategic, writing, and relationship-management skills.
Responsibilities
Foundation Fundraising
* Serve as lead fundraiser for foundation funding opportunities of $150,000 and below.
* Identify, cultivate, and solicit foundation prospects aligned with the university's mission and funding priorities.
* Collaborate with faculty and administrators to develop high-quality proposals for research, academic programs, scholarships, and institutional initiatives.
* Manage the full grant lifecycle, from concept development and proposal submission to reporting and stewardship.
* Ensure proposals and stewardship reports are tailored to each foundation's interests and guidelines.
* Stay abreast of the foundation funding landscape, including trends and announcements; synthesize and disseminate Requests for Proposals and key headlines to internal stakeholders.
* Maintain accurate records in the university's advancement database.
Strategic Collaboration & Internal Partnerships
* Partner with faculty, development colleagues, and research offices to identify projects with strong funding potential.
* Provide support, guidance, and resources to faculty and staff on foundation fundraising strategies.
* Develop familiarity and working knowledge of UVA's policies that govern foundation funding (gift vs. grant policies, etc.).
Team Collaboration on Large Proposals and Prospect Research Needs
* When warranted, serve as a team contributor on proposals that are complex and in need of significant support.
* Create funder prospect lists for faculty and development colleagues, in concert with the CFR Research Strategist.
* Support more in-depth prospect research projects, such as preparing meeting briefing documents for leadership, co-author memos for Limited Submission Opportunities, and other projects.
CFR Stewardship
* Reviewing acknowledgement letters for private foundations and companies to ensure content is accurate and appropriate for stewardship.
* Staff and support corporate and foundation visits in partnership with CFR team members.
The ideal candidate will be organized, analytical, and detail oriented. They will have a proven ability to grasp complex subjects, meet deadlines, and be a motivated self-starter with strong communication skills.
Minimum Qualifications
* Bachelor's degree
* Three years of related experience
Preferred Qualifications
* Experience with foundation relations fundraising and/or in a higher education environment is strongly preferred
* Experience with CRM software (Salesforce is a plus) and fundraising research tools.
* Experience using Microsoft Office suite of tools (Outlook, Excel, Word)
* Self-starter with high level of initiative, ownership, and accountability; ability to work independently with minimal supervision.
* Superior project management and organization skills with ability to manage multiple projects simultaneously while adhering to tight deadlines.
* Strong verbal and written communication skills; ability to communicate confidently, professionally and effectively with stakeholders, leadership, and colleagues.
* Demonstrated comfort and acuity in presenting and building relationships with university faculty and foundation partners.
* Excellent interpersonal skills with a strong orientation toward collaboration and teamwork.
* Ability to prioritize work and pivot quickly in response to shifting priorities.
* Ability to work effectively in a complex environment and perform well under pressure individually and collaboratively as a part of a team.
* A demonstrated interest in higher education and/or philanthropy and a willingness to quickly learn and develop deeper knowledge about these fields.
* Commitment to confidentiality and discretion when dealing with sensitive data.
* A keen sense of social awareness and emotional intelligence.
* Exceptional attention to detail and high standard of excellence.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Salary Range
* The anticipated hiring range is $65,000 - $75,000, commensurate with education and experience.
Position Type & Work Location
* This is an exempt-level, benefited position. Learn more about UVA benefits .
* This is a restricted position, which is dependent on funding and is contingent upon funding availability.
* External Affairs at UVA, which includes the advancement function, offers a flexible and hybrid workplace. All team members must have access to and maintain a secure home office environment with high-speed internet service and be able to work collaboratively with others using a variety of technologies and tools. This hybrid position can be worked remotely, although frequent in-person work in our office building, on UVA Grounds, or at event venues is required. The ideal candidate will live within driving distance of our office building in Charlottesville, Virginia.
About UVA and the Community
To learn more about UVA and the Charlottesville area, visit UVA Life and Embark CVA .
Application Timeline
Application review will begin after October 7, 2025.
Additional Requirements
* Background checks will be conducted on all new hires prior to employment.
* This position will not consider candidates who require immigration sponsorship now or in the future.
How to Apply
Please apply online , by searching for requisition number R0076996. Complete an application with the following documents:
* Resume
* Cover Letter
Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Reference Check Process
Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
Contact
* For additional information about the position, please contact Sandi Hall, at ******************* .
* For questions about the application process, please contact Jon Freeman, Recruiting Specialist at ****************** .
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
Easy ApplyAssistant Director of Foundation Relations
Assistant director job in Charlottesville, VA
External Relations at the University of Virginia (UVA) is seeking a highly qualified candidate to fill the role of Assistant Director of Foundation Relations. The University of Virginia has a strong and reputable advancement community, boasting effective, results-oriented, and resourceful professionals. Our community comprises a robust central advancement organization, 12 University schools, and more than 25 University-related programs. We offer a wide variety of career opportunities, as well as an outstanding environment for professional growth and development.
Position Summary
The Assistant Director of Foundation Relations is responsible for building pipeline opportunities with private foundations to secure philanthropic support for university priorities. This position works closely with faculty, research administrators, and advancement colleagues to identify funding opportunities, craft compelling proposals, and steward existing foundation partners. The role will also support special collaborative projects that benefit the overall foundation relations program, which will provide valuable opportunities to build hands-on experience to further one's career. The role requires strong strategic, writing, and relationship-management skills.
Responsibilities
Foundation Fundraising
* Serve as lead fundraiser for foundation funding opportunities of $150,000 and below.
* Identify, cultivate, and solicit foundation prospects aligned with the university's mission and funding priorities.
* Collaborate with faculty and administrators to develop high-quality proposals for research, academic programs, scholarships, and institutional initiatives.
* Manage the full grant lifecycle, from concept development and proposal submission to reporting and stewardship.
* Ensure proposals and stewardship reports are tailored to each foundation's interests and guidelines.
* Stay abreast of the foundation funding landscape, including trends and announcements; synthesize and disseminate Requests for Proposals and key headlines to internal stakeholders.
* Maintain accurate records in the university's advancement database.
Strategic Collaboration & Internal Partnerships
* Partner with faculty, development colleagues, and research offices to identify projects with strong funding potential.
* Provide support, guidance, and resources to faculty and staff on foundation fundraising strategies.
* Develop familiarity and working knowledge of UVA's policies that govern foundation funding (gift vs. grant policies, etc.).
Team Collaboration on Large Proposals and Prospect Research Needs
* When warranted, serve as a team contributor on proposals that are complex and in need of significant support.
* Create funder prospect lists for faculty and development colleagues, in concert with the CFR Research Strategist.
* Support more in-depth prospect research projects, such as preparing meeting briefing documents for leadership, co-author memos for Limited Submission Opportunities, and other projects.
CFR Stewardship
* Reviewing acknowledgement letters for private foundations and companies to ensure content is accurate and appropriate for stewardship.
* Staff and support corporate and foundation visits in partnership with CFR team members.
The ideal candidate will be organized, analytical, and detail oriented. They will have a proven ability to grasp complex subjects, meet deadlines, and be a motivated self-starter with strong communication skills.
Minimum Qualifications
* Bachelor's degree
* Three years of related experience
Preferred Qualifications
* Experience with foundation relations fundraising and/or in a higher education environment is strongly preferred
* Experience with CRM software (Salesforce is a plus) and fundraising research tools.
* Experience using Microsoft Office suite of tools (Outlook, Excel, Word)
* Self-starter with high level of initiative, ownership, and accountability; ability to work independently with minimal supervision.
* Superior project management and organization skills with ability to manage multiple projects simultaneously while adhering to tight deadlines.
* Strong verbal and written communication skills; ability to communicate confidently, professionally and effectively with stakeholders, leadership, and colleagues.
* Demonstrated comfort and acuity in presenting and building relationships with university faculty and foundation partners.
* Excellent interpersonal skills with a strong orientation toward collaboration and teamwork.
* Ability to prioritize work and pivot quickly in response to shifting priorities.
* Ability to work effectively in a complex environment and perform well under pressure individually and collaboratively as a part of a team.
* A demonstrated interest in higher education and/or philanthropy and a willingness to quickly learn and develop deeper knowledge about these fields.
* Commitment to confidentiality and discretion when dealing with sensitive data.
* A keen sense of social awareness and emotional intelligence.
* Exceptional attention to detail and high standard of excellence.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Salary Range
* The anticipated hiring range is $65,000 - $75,000, commensurate with education and experience.
Position Type & Work Location
* This is an exempt-level, benefited position. Learn more about UVA benefits.
* This is a restricted position, which is dependent on funding and is contingent upon funding availability.
* External Affairs at UVA, which includes the advancement function, offers a flexible and hybrid workplace. All team members must have access to and maintain a secure home office environment with high-speed internet service and be able to work collaboratively with others using a variety of technologies and tools. This hybrid position can be worked remotely, although frequent in-person work in our office building, on UVA Grounds, or at event venues is required. The ideal candidate will live within driving distance of our office building in Charlottesville, Virginia.
About UVA and the Community
To learn more about UVA and the Charlottesville area, visit UVA Life and Embark CVA.
Application Timeline
Application review will begin after October 7, 2025.
Additional Requirements
* Background checks will be conducted on all new hires prior to employment.
* This position will not consider candidates who require immigration sponsorship now or in the future.
How to Apply
Please apply online, by searching for requisition number R0076996. Complete an application with the following documents:
* Resume
* Cover Letter
Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Reference Check Process
Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
Contact
* For additional information about the position, please contact Sandi Hall, at *******************.
* For questions about the application process, please contact Jon Freeman, Recruiting Specialist at ******************.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
Easy ApplyAssistant Director, Facilities and Administration
Assistant director job in Charlottesville, VA
The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Very Large Baseline Array (VLBA) distributed across the United States and its territories, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail.
The NRAO announces an employment opportunity for an Assistant Director for Facilities and Administration.
The Assistant Director for Facilities and Administration is the chief administrative officer for the Observatory and is responsible for business administration and other Observatory support services. The role is also responsible for the management and oversight of the following administrative areas: Budget, Procurement, Facilities Planning, Technology Transfer and the oversight of the site Business Offices, and other service divisions as may be assigned. An essential and ongoing requirement is to optimize business systems and increase their cost effectiveness. As part of NRAO Operations, the AD will work with the Joint Atacama Large Millimeter/submillimeter Array Observatory (JAO), a joint facility of NRAO located in the Atacama Desert of northern Chile, the European Southern Observatory (ESO), and the National Astronomical Observatories of Japan (NAOJ) to address the administrative and budgetary issues concerning the operation of ALMA.
The AD will also work closely with the Associated Universities, Inc. (AUI) executive office on business, administrative, and auditing matters. AUI is the non-profit organization that manages NRAO on behalf of the National Science Foundation under a cooperative agreement.
The location for the position will be based at our headquarters in Charlottesville, VA.
Job Duties Summary
Responsibilities will include, but are not limited to:
Responsible for all programmatic, technical, and personnel aspects of the Facilities and Administration department including: Budget; Contracts & Procurement; Management Information Services; Technology Transfer; and Facilities coordination; meeting planning. Acts as a close collaborator to and/or head of: the AUI Retirement Plans Committee; AUI Benefit Committee member; ALMA budgetary and fiscal issues, including relationships with Heads of Administration at ESO, NAOJ, JAO. Represents NRAO at ALMA Heads of Administration Advisory Group quarterly and special meetings. Is a key contact with AUI officers and the AUI Fiscal Division.
Oversees facilities in Charlottesville on Edgemont Road and Boxwood Lane. Is the primary contact with UVA departments of Facilities Management and Real Estate Management. Advises on the Central Development Laboratory (CDL) building matters and Landlord relations. Responsible for Edgemont Road office space allocation. Oversees the facilities roundtable and cross observatory facilities processes and project such as our Computerized Maintenance Management System and Facilities Condition Assessment. NRAO real estate management and site acquisition needs are expected to expand in coming years, and a new office to support these activities may be established in this department.
Oversees the Observatory Budget department and services, including the annual budget process; budget reporting; interim forecasts; and proposal budget guidelines.
Provides programmatic management involving oversight of development planning and budgets of the various groups including regular reporting on development status, compliance with deadlines, with periodic presentations to senior management or advisory bodies in formal or informal reviews including quarterly status reports and NSF Program Review meetings.
Manages the AUI non-benefits insurance portfolio and broker relationship. Initial point of contact for insurance claims.
Responsible for providing coherent and dependable planning across the department, following also the Observatory project management procedures. Particularly, focusing on projects that have an observatory wide perspective, while keeping orderly but pro-active interactions with the other departments that act as stakeholders.
Provides technical expertise and management, particularly on projects that concern different department groups and/or are particularly visible, promotes discussion and collaboration among groups while maintaining a consistent view and quality of implementation across the site/department or Observatory. As part of the technical management, this position leads processes that maintains and extends cross-observatory procedural standards and development of best practices.
Personnel management concerns building and maintaining a culture of trust, mutual collaboration, accountability, and excellence within the department/division and with the Stakeholders. The administrative part of this work involves review of timesheets and periodic performance reviews, including interacting with the Human Resources and Business departments of the Observatory when necessary.
Effectively communicates technical and strategic information to (and among) group leads, stakeholders and others. Facilitates and participates in top-level technical discussions and decision-making process.
Provides consultancy and support on request of the Observatory Director and other senior management on any matters that are relevant for NRAO and in fulfilling its mission. Effectively communicate NRAO mission and accomplishments to target audiences.
Proactive compliance with all safety procedures.
Work Environment
Work is typically performed in a research and development environment. Must be able to travel both domestically and internationally by air carrier.
Compensation and Total Rewards:
Associated Universities, Inc (AUI) offers a comprehensive total rewards package to eligible staff members. We are committed to serving our employees and their families with a wide-ranging and competitive total rewards package that supports employees and their overall well-being and career growth.
Compensation
AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within the following rankings include; education, experience, competency, internal equity, and labor market conditions.
Benefits
In addition to competitive pay and benefits, AUI provides excellent paid time off (13 holidays, up to 24 vacation days and 15 sick days per year, time off for doctor/dentist visits, and 8 weeks of parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10% of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions.
Position Requirements:
Minimum Education
Master's degree or an equivalent combination of experience and education.
Minimum Experience
At least seven years of experience in a relevant field of work.
Preferred Education
Masters of Business Administration
Preferred Experience
A demonstrated background in research, engineering or observatory operations, and the ability to work closely with site managers and scientific researchers are also highly desirable.
Competency Summary
Must possess excellent analytical, communication and organizational skills. Must be able to communicate effectively both verbally and in writing. Strong leadership ability is required.
Additional Requirement
Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B visas for this position.
Application Instructions:
Select the “Apply” button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position. The position will remain open until filled.
Equal Opportunity Employer Statement:
AUI is an equal opportunity employer. To view our complete statement, please visit ******************************** If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to ****************. PM20
After School Care Director
Assistant director job in Harrisonburg, VA
Make a difference every afternoon!
Join Eastern Mennonite Elementary School as our After School Director!
Are you passionate about creating a safe, engaging, and fun environment for elementary students after the school bell rings? Eastern Mennonite Elementary School is looking for a dependable and enthusiastic individual to lead our K-5 After School Care Program. This is more than just a job; it's an opportunity to gain invaluable experience, connect with our school community, and positively impact students' lives.
Position Details
Role: K-5 After School Care Director
Location: Eastern Mennonite Elementary School, Harrisonburg, VA
Schedule: Part-Time, Monday - Friday on school days
Hours: 2:45 pm - 5:30 pm (Program runs 3:00 pm - 5:30 pm)
Availability: Must be available at least 3 days a week, with flexibility to fill in other days as required.
Compensation: Competitive hourly wage.
Position begins: January 6, 2026
Assistant Director of Career and Networking
Assistant director job in Harrisonburg, VA
Working Title: Assistant Director of Career and Networking State Role Title: Administrative and Professional Faculty Administrative & Professional (Non-teaching Faculty) Position Status: Full-Time FLSA Status: Exempt: Not Eligible for Overtime
College/Division: Constituent Engagement and Sustained Giving
Department: 100247 - Alumni Relations
Pay Rate: Commensurate with Experience
Specify Range or Amount:
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 11/22/2025
About JMU:
Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.
Vision
To be the national model for the engaged university: engaged with ideas and the world.
Who We Are
Situated in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.
JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.
JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.
General Information:
The Assistant Director of Career and Networking is a member within the division of University Advancement with full-time responsibilities within the Office of Alumni Relations. The Assistant Director reports to and takes direction from the Director of Alumni Relations.
The position's core responsibilities include:
* organizing professional development programs,
* facilitating mentorship opportunities, as well as recruiting and training volunteers to fulfill mentoring programming needs,
* promoting networking events sponsored by the JMUAA, Alumni Chapters, and the Office of Alumni Relations,
* serving as Alumni Relations' liaison to campus partners, including the University Career Center and academic units, for career-focused or networking events and programs, and
* communicating with all alumni about our programs through LinkedIn, our website, Madison magazine and more.
A broader emphasis will be placed on overall ability to engage all alumni in the life of the university as volunteers, event participants, mentors, employers and donors in line with the strategic goals of the university; our division; and the Constituent Engagement unit, which includes Annual Giving and Family Engagement, as well as Alumni Relations and its connected 501(c)3, the more-than-170,000-member JMU Alumni Association.
Duties and Responsibilities:
Career and Networking focused programming and event planning:
* Design and implement innovative programming and events that support alumni career development and professional networking.
* Facilitate both online and in-person career/networking events and resources.
* Manage OAR-sponsored mentorship opportunities for students and alumni.
* Create and manage webinars with career or professional development content.
* Lead events and programming connecting students and young alumni to alumni career networks.
* Work with established resources to evaluate then refine or terminate existing offerings to benefit alumni professionally; create new ones; promote to alumni.
* Research best practices at universities across the country.
Relationship Development and Management:
* Implement an alumni mentor program through communication and stewardship of volunteers.
* Build relationships and sustainable partnerships with departments across campus focused on career networking and student involvement.
* Develop strategy and implement plan for collecting data for mentoring efforts happening campus-wide and not under the direction of OAR.
* Facilitate alumni business focus groups (as part of volunteer engagement).
* Develop strategy to support and grow the Alumni Small Business Directory.
Communication:
* Identify key alumni to interview and feature in content across platforms including Madison magazine.
* Develop exclusive communications, experiences, and promotional items for alumni engaged in Career, Networking and Mentoring programs.
* Manage content and engagement in JMU Alumni's LinkedIn group.
* Function as a member of the Alumni Relations team
* Assist the Director of Alumni Relations and Assistant Vice President for Constituent Engagement in planning and implementing events and other initiatives based on the priorities of the university and JMUAA
* Attend department, unit and division meetings as requested
* Represent Alumni Relations and the JMU Alumni Association at University, community and professional functions, as requested
Qualifications:
Required:
* Bachelor's degree required, masters preferred
* Three or more years of professional experience in alumni relations, career services, higher education, or program management.
* Event planning and management experience, including virtual and in-person events, panels, and workshops.
* Proven interpersonal and organizational skills
* Excellent written and verbal communication skills
* Proficiency with digital engagement tools (e.g., Zoom, LinkedIn, social media, online networking platforms).
* Comfortable with traveling independently and ability to work some nights and weekends.
* Ability to juggle multiple tasks and meet deadlines
* Experience with long and short-range plan implementation
* Proficiency with digital engagement tools (e.g., Zoom, LinkedIn, social media, online networking platforms).
Preferred:
* License to operate a motor vehicle
* Demonstrated experience with storytelling and marketing programs/events
* Experience with program development
* Data management and analysis skills, with experience using CRM, database, or alumni engagement platforms
* Proactive approach to customer service with the ability to work effectively with administration, faculty, volunteers, alumni and students
Additional Posting Information:
JMU's Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit ***********************
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Pantops KidsPoint Director
Assistant director job in Charlottesville, VA
We are The Point Church of beautiful Virginia, and we're looking for an authentic, secure Pantops KidsPoint Director who will empower kids and their families in their walks with Jesus at our broadcast campus in Pantops.
Our mission is to Love God, Love People, and Love Life (Matthew 22:36-40 & 16:25), and we strive to make disciples who do the same. The Point started in 2009, grew exponentially by God's hand, and we now meet in person at two campuses and online. God has given us the vision to have an ongoing presence in 50 communities, 50 cities, and in 50 countries in our first 50 years as a church. It's a big vision, but any vision that doesn't include reaching the world for Jesus is too small. That's why we need YOU to plow, plant, and water the soil for God's growth in the Next-Generation.
Your role will be to apply a strategic ministry model that equips kids and families through our discipleship pathway, The Intentional Life. This includes creating intentional content designed to help them discover their identity and purpose in Christ and equipping families to create environments of intentional discipleship in their homes. You will lead a large and varied team of passionate and experienced volunteers who are committed to creating an environment where children can experience the love of Christ and be instructed to grow in their faith. Your campus will be the training ground that is used to invest future kids' ministry leaders into communities all over our region, so your primary skill set must include leadership development. We work to foster unity among kids and families by strengthening family partnerships and focusing on small group ministries. Additionally, we aim to help them grow into maturity by participating in outreach and discipleship opportunities, allowing them to operate in their unique areas of giftedness.
What your Campus looks like: Average of 1500 attendees across three Sunday morning services; a team of campus staff members. A beautiful and inviting facility built in 2020 in the Pantops neighborhood; Monday-Thursday regular office/meeting hours with additional scheduling based on ministry needs; weekly touchpoint meetings with your Campus Pastor and bi-weekly meetings with the Central Next-Gen Director.
What are we like? We seek God's vision, we emphasize strategic planning over aimless steps, we pray first, we grow in humility, we strive to be organized, and we constantly seek to get better.
What will this role look like?
You'll build a culture that naturally and continually attracts kids and families to the gospel and The Point and develops meaningful relationships with kids and families. You'll look for ways to be involved in families and Dream Team member lives outside of church, whether through kids' school/athletic events, activities, or planned Next-Gen events.
You'll develop and affirm leaders: You'll welcome, train, and grow leaders with inspiration and excitement through regular meetings, opportunities to serve them, and leveraging teachable moments. You'll foster them in their walks with Jesus and lead them in their gifts to be disciple-makers of our kids!
You'll proactively equip parents & families: Your ministry will connect holistically with the entire family. You'll collaborate with the Pantops Campus Pastor and Central Next-Gen Directors to engage parents in the spiritual formation of their children.
You'll oversee the creation of exciting Next-Gen environments & events: You'll prepare the way for a safe, exciting, fun, and meaningful Sunday morning experience for KidsPoint. You'll work alongside both the campus and Next-Gen team to create events for kids and families that align with our strategy. You'll anticipate program and leader needs, help develop age-specific content, and welcome first-time kids & families.
Where your time will go: 50% Event and programming execution, 30% Lead and develop the Dream team, 10% serving and ministering to kids & families, 10% administrative duties.
What are you like?
You have at least 3 years of ministry experience on staff leading teams and working with young people.
You have demonstrated leadership qualities: you've grown a kids ministry in the past, you can recruit, develop & train leaders who will do the work of ministry. You know how to delegate, and you can fine-tune effective systems.
You can cast vision: you can prepare teachings and training for families and volunteers, you speak publicly with clarity & intention, and you make people feel comfortable.
You are a mature follower of Christ who can be trusted to shepherd families and can help mentor high-capacity leaders to reach their full potential
You are a communicator: you are organized, you respond to email/phone communications promptly (24-48 hours), you care about first impressions.
You're fun. You genuinely like kids, their families, and working with volunteers.
In addition to Sunday services, the position is Monday-Thursday regular office/meeting hours with additional scheduling based on ministry needs; weekly touchpoint meetings with your Campus Pastor, Leadership Staff, and others.
What do we offer?
Health insurance
Dental Insurance
Computer stipend
Retirement account with up to 6% employer matching
Salary in range commensurate with experience
Fantastic co-workers
You can learn more about our church at The Point. If you feel like this is you and God has positioned you for this very place and position, we want to hear from you. We can't wait to receive your application and connect!
Resident Programs Director
Assistant director job in Charlottesville, VA
The Resident Programs Director plans, supervises and monitors the “Sweet Memories” and Assisted Living Activity programs to meet the specific needs of each and all residents in order to ensure the residents remain as engaged, healthy and as active as possible. Assists the Resident Care Director in maintaining the physical and emotional health of the resident. The Resident Programs Director is responsible for the activities program in the memory care neighborhood and assisted living.
Job Requirements
• Two years' college in a heath care field or an activities professional by a recognized accrediting body.
• One to Two years' full-time work experience, within the last five years, in an activities program in an adult care setting, or similarly related experience with specialized memory care programs.
• CPR and First Aid certification are required.
• Universal Assessment Instrument & Individual Service Plan certificates or willingness to obtain
• Must have a thorough knowledge of, social and psychological needs of residents.
• Ability to work without close supervision and to follow verbal and written instructions.
• Must be willing to perform non-professional duties.
• Must have the ability to work effectively with technology and maintain or assist in maintaining our SMILE family engagement/calendar creator platform
• Must have an acceptable driving record that allows driver to be insured on the company insurance
Areas of Primary Responsibility
• Designs a creative activity program based on company standards to meet the individual needs and interests of the residents. Plans seven-day per week activity calendar (s) that promotes resident participation in a structured environment; includes one to one programming for residents who cannot participate in a group setting.
• Work closely with the Resident Care Director on a daily basis to better serve the residents, family, visitors and staff in the community.
• Monitors the day-to-day operation of the Sweet Memories Neighborhood, i.e.resident ADLs, meals, cleanliness of the neighborhood, delivering of activities, charting and documentation assigned.
• Follow state-mandated Assisted Living Facility regulations.
• Participate in the delivery our CSL Signature Service Programs to SweetMemories and Assisted Living residents.
• Assist and provide input in the completion and updating of UAIs, ISPs, and other assessments specific to the Sweet Memories Program
• Participate in Care Plan meetings and family meetings.
• Communicates to families regarding resident's involvement in activity program.
• Assist as needed in the training and teaching of staff for the Sweet Memories Neighborhood and Assisted Living activity programs.
• Provides guidance and acts as a resource to staff on the importance of activity programs and other areas regarding the quality of life for residents.
• Participate in resident move-in processes in the “SweetMemories” neighborhood and Assisted Living.
• Assists in touring and customer contact to maintain desired occupancy.
• Participates in coordinating special events at the community to include family nights and open houses
• Manages volunteer program, including training and supervising volunteers.
• Manages transportation for outings and medical transportation as needed.
• Weekend coverage as assigned • Be able to do any job in the facility upon request by the Executive Director
• Directly supervises any Program Assistants or Activity Assistants in all duties and responsibilities to include interviewing, planning and, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
• Valid driver's license (required driver)
• Other duties as assigned
Culture Ambassador
• Models the core values of the company:
We Care About People
We Do the Right Thing
We are Passionate, Have Fun, and Celebrate Success
We Speak Up! It's Our Responsibility
We Take Ownership and Add Value
We are Respectful
• Ensures all personnel exemplify the core values of the company at all times.
• Create and drive the sales culture.
Auto-ApplyDirector, Conversational AI Agents
Assistant director job in Charlottesville, VA
Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location
This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of our US offices OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital offices expected.
The Opportunity
TELUS Digital is seeking a visionary and results-driven Director, Conversational AI Agents leader to support the growth and expansion of our global Conversational AI Agents Practice. This is a pivotal leadership role within our Global AI team, responsible for shaping our strategy, driving innovation, and delivering exceptional value to our clients through the intelligent application of AI technologies for customer experience.
You will be instrumental in building and scaling our expertise in Conversational Agents, designing and delivering complex virtual assistant solutions, and leading a team of talented Conversational Architects and developers. This role requires a blend of strategic thinking, deep technical understanding of conversational AI platforms, strong business acumen, and exceptional leadership skills to inspire and empower a high-performing team.
Responsibilities
Global Practice Leadership & Growth:
Develop and execute the strategic roadmap for the Conversational AI Agent practice within TELUS Digital's Global AI team, driving significant growth in revenue, market share, and client adoption across various industries.
Lead the delivery and development team of Conversational Architects, designers, and developers in building complex, high-quality conversational AI solutions (e.g., Virtual Assistants, Chatbots, Voicebots).
Identify new business opportunities and cultivate strong relationships with key partners, stakeholders, and within client organizations to expand our footprint.
Lead the entire lifecycle of solution development and delivery, from conceptualization and design to implementation, optimization, and ongoing support, focusing on platform-agnostic best practices.
Establish and manage key performance indicators (KPIs) for the practice and the delivered solutions, regularly reporting on progress and demonstrating tangible business value.
Solution Development & Innovation:
Stay abreast of the latest advancements in conversational AI platforms, generative AI, natural language processing (NLP), and broader customer engagement technologies, integrating new capabilities into our offerings.
Drive the creation of innovative, platform-agnostic conversational solutions and accelerators, addressing complex customer experience challenges for our clients.
Oversee the technical architecture and delivery excellence of Conversational AI implementations, ensuring high quality, scalability, and adherence to best practices for Conversational Architects.
Foster a culture of continuous learning and innovation within the team, encouraging experimentation and the adoption of cutting-edge techniques.
Team Leadership & Development:
Recruit, mentor, and develop a world-class team of Conversational Architects, AI specialists, conversational designers, solution architects, and delivery managers.
Provide strong technical and strategic leadership, fostering a collaborative, high-performance, and client-centric team environment.
Develop and implement training programs to ensure the team possesses the necessary skills in conversational AI design, architecture, and development.
Manage resource allocation, project prioritization, and operational efficiency within the practice.
Client Engagement & Partnership:
Act as a trusted advisor to clients, understanding their business challenges and translating them into effective Conversational AI solutions.
Lead client presentations, workshops, and solution demonstrations, effectively articulating the value proposition of our Conversational AI offerings.
Collaborate closely with TELUS Digital's sales, marketing, and other delivery teams to ensure seamless go-to-market strategies and integrated client solutions.
Competencies
10+ years of progressive experience in technology consulting, digital transformation, or customer experience roles, with a strong focus on AI/ML solutions.
5+ years of leadership experience leading and mentoring a development and delivery team of Conversational Architects, ideally within a global consulting or professional services environment.
Proven expertise and hands-on experience in leading the design, development, and delivery of large-scale, enterprise-level conversational AI solutions (e.g., chatbots, voicebots, virtual assistants).
Deep knowledge of conversational AI best practices, including natural language processing (NLP), intent recognition, entity extraction, conversational flow design, and Generative AI for agents.
Demonstrated track record of successfully delivering large-scale AI/ML projects for enterprise clients, particularly in the customer service domain.
Strong understanding of contact center operations, customer journey mapping, and key customer experience metrics.
Excellent business acumen with the ability to identify client needs, develop compelling value propositions, and drive revenue growth.
Exceptional communication, presentation, and interpersonal skills, with the ability to engage effectively with executive-level stakeholders and technical teams.
Proven ability to influence and collaborate across diverse internal and external stakeholders.
Strategic thinker with a strong problem-solving orientation and the ability to navigate complex business challenges.
Bachelor's degree in Computer Science, Engineering, Business, or a related field. An MBA or advanced degree is a significant asset.
Bonus Points
Experience with Google Customer Engagement Services (formerly CCAI), including Dialogflow ES/CX.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.
#LI-TW1
What We'll Offer
In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:
Healthcare benefits - Medical, Vision, Dental
401K matching
Employee Share Purchase Plan
Competitive PTO Policy
Employee Assistance Program (EAP)
Life & Disability Insurance
And more!
Annual Performance Bonus
This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances.
Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits.
Annual Base Salary Range (Performance Bonus Eligible)$158,000-$198,000 USD
Auto-ApplyKEYS Academy Director
Assistant director job in Culpeper, VA
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
The KEYS Academy Director supervises the development and operations of programs and services for a specific KEYS Academy school site. The KEYS Academy Director performs liaison functions with referring agencies and is responsible for personnel, financial, and program management functions as well as daily operations. The KEYS Academy Director ensures all VDOE Licensure, LEA, and VAISEF accreditation regulations and standards are met in his/her area of operations. The KEYS Academy Director performs all duties in a manner that supports a sense of well-being, availability for learning and safety, dignity and opportunity for all.
Operations:
Responsible for the administrative direction of the facility.
Directs and oversees day to day school operations
Complies with State Laws / Regulations and KEYS Academy policies and procedures.
Coordination / Documentation of Student-Related Services:
Maintains safe environment for students conducive to learning
Coordinates program components and services
Coordinates related services and contracted services
Reviews and approves referrals for admission to services
Reviews individualized education plans
Handles disciplinary actions
Coordinates all student placement transitions including temporary placements and / or dismissals
Oversees daily provision of student lunches and snacks including obtaining dietician approval of menu
Coordinates student community involvement (including field trips, transportation, volunteer opportunities)
Ensures maintenance of academic curriculum; maintains knowledge of all curriculum materials; provides consultative support to teaching staff regarding location and appropriateness of specific materials
Ensures maintenance of social development curriculum, maintains knowledge of all curriculum materials; provides consultative support to teaching staff regarding location and appropriateness of specific materials
Coordinates summer program
Oversees completion of documentation as required by school policy and Virginia Law
Schedules and conducts IEP Meetings; ensures attendance of appropriate school staff
Qualifications
Holds a Graduate degree from an accredited College or University, licensed in Special Education with endorsements in Emotional Disabilities (ED), Special Education General Curriculum K-12 or another Special Education Degree, or Licensed Clinical Social Worker with sufficient time, training, and ability to carry out the duties involved. Maintains qualifications necessary to perform the duties of chief administrative director of the school. Minimum 5 years Special Education teaching experience working with at-risk youth in a school setting. One to five years leadership experience preferred.
Auto-ApplyKEYS Academy Director
Assistant director job in Culpeper, VA
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
The KEYS Academy Director supervises the development and operations of programs and services for a specific KEYS Academy school site. The KEYS Academy Director performs liaison functions with referring agencies and is responsible for personnel, financial, and program management functions as well as daily operations. The KEYS Academy Director ensures all VDOE Licensure, LEA, and VAISEF accreditation regulations and standards are met in his/her area of operations. The KEYS Academy Director performs all duties in a manner that supports a sense of well-being, availability for learning and safety, dignity and opportunity for all.
Operations:
Responsible for the administrative direction of the facility.
Directs and oversees day to day school operations
Complies with State Laws / Regulations and KEYS Academy policies and procedures.
Coordination / Documentation of Student-Related Services:
Maintains safe environment for students conducive to learning
Coordinates program components and services
Coordinates related services and contracted services
Reviews and approves referrals for admission to services
Reviews individualized education plans
Handles disciplinary actions
Coordinates all student placement transitions including temporary placements and / or dismissals
Oversees daily provision of student lunches and snacks including obtaining dietician approval of menu
Coordinates student community involvement (including field trips, transportation, volunteer opportunities)
Ensures maintenance of academic curriculum; maintains knowledge of all curriculum materials; provides consultative support to teaching staff regarding location and appropriateness of specific materials
Ensures maintenance of social development curriculum, maintains knowledge of all curriculum materials; provides consultative support to teaching staff regarding location and appropriateness of specific materials
Coordinates summer program
Oversees completion of documentation as required by school policy and Virginia Law
Schedules and conducts IEP Meetings; ensures attendance of appropriate school staff
Qualifications
Holds a Graduate degree from an accredited College or University, licensed in Special Education with endorsements in Emotional Disabilities (ED), Special Education General Curriculum K-12 or another Special Education Degree, or Licensed Clinical Social Worker with sufficient time, training, and ability to carry out the duties involved. Maintains qualifications necessary to perform the duties of chief administrative director of the school. Minimum 5 years Special Education teaching experience working with at-risk youth in a school setting. One to five years leadership experience preferred.
Auto-ApplyLifestyle Director
Assistant director job in Culpeper, VA
Three Oaks - Trilogy Boutique Community In the heart of Northern Virginia horse country, just 70 miles from Washington, D.C., and only 45 miles north of Charlottesville, Virgina, is Three Oaks - Trilogy Boutique Community set in the charming town of Culpepper. Trilogy's first 55+ boutique community in Virginia is designed to create a vibrant lifestyle in a fun. Sophisticated setting within a close-knit, smaller-scale community. Where: Located in Culpepper, just north of Charlottesville, Virginia. Pay: $65,000-$70,000 annual Benefits: New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Lifestyle Director assists the club in achieving its most critical goal: bringing the community to life through events, programming, communications, and more. To do this, the Lifestyle Director works with his/her peers throughout the Club in developing activities and events that will draw interest from a wide variety of Members, and then collecting and organizing the necessary logistics to make these events happen. There are six core roles to the Lifestyle Director position: * Club Ambassador, meaning this role is the face of the Club, and always rallying Members to support the Club and its efforts; * Marketing Communicator, meaning this role supports the Club's overall goal to increase participation; * MTL Maximizer, meaning this role is ultimately responsible for making sure the community website is up-to-date and accurate for all areas of the Club; * Utility Player, meaning this role must be willing to jump in and do what needs to be done to help the Club be successful; * Financial Administrator, meaning this role has to manage to the budget given and ensure the administration of the role is handled; * Innovator-in-Chief, meaning this role must be creative in developing new, unique activities that can enrich Members' lives. The Lifestyle Director must be able to deploy a wide variety of skills, including personality, charisma, empathy, creativity, copywriting, creative development, web content management, email/text/alert deployment, and more. To be successful in this role, the Lifestyle Director must be internally motivated, relentlessly committed to detail, and have a sense of purpose that aligns with the Club's vision. The Lifestyle Director is expected to, as necessary, work evenings and weekends and generally have a reasonably flexible schedule. This position reports to the Club General Manager. KEY RESPONSIBILITIES: * Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals. * Create a comprehensive member program that includes monthly activities and events for recreation, enrichment, creative expression, and travel. BSRG proprietary programs include Explore 52, Explore 360, Club Connect, and more. * Work with the other department leaders to develop programs that synergize with the activities programs. * Host Club events and activities, soliciting feedback from attendees for potential improvement in the future. * Create strategic partnerships with the Shea Community Representatives to share information and create engaging lifestyle events to showcase the Trilogy lifestyle and attract new buyers. * Create open communication with Members to share ideas. * Help Members achieve their lifestyle goals via Member-led Clubs, MyTrilogyLife.com (MTL) maximization, and whatever else is necessary to help people love where they live. * Support the budget creation process and monitor the budget to assure revenues and expenses are meeting the department's financial goals; coach team members in creating their program budgets. * Update the member website, My Trilogy Life daily to maintain all community activity and event information. * Contribute to #MyTrilogyLife magazine. * Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: * Must be highly customer oriented and responsive with high need for closure. * Able to work under pressure and balance multiple priorities and assignments. * Strong team-building skills including the ability to lead, cooperate, and motivate. * Must be role model and able to live our BlueStar core values: *
Honesty and Integrity * Respect for the Individual * Teamwork * Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: * Bachelor's degree preferred, or the equivalent combination of education and professional experience. Background in hospitality industry or travel industry required. F&B experience would be beneficial. * Two years' experience in event planning and budgeting preferred. * Experience working in a Homeowners Association (HOA) a plus and or knowledge of working with homebuilders beneficial. * Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. * Computer literate with knowledge of Microsoft Office and proficiency in Excel. * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to speak effectively before groups of customers or team members. * Must possess basic computational ability as well as budgetary analysis. * Must have effective verbal communication skills. * Must have written communication skills with strong attention to detail. * Must have strategic planning, change management, problem-solving, decision-making, delegation, time management, supervisory and employee development skills. * Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. * Must be comfortable working in a fast-paced environment where continuous improvement is expected. * This position requires a flexible schedule, to include evenings and weekends. * Valid Driver's License required. WORK ENVIRONMENT: This position generally operates in a professional indoor office environment, but may have some exposure to outdoor weather conditions, and occasionally native wildlife, when on the grounds of the facility or attending outdoor events. There is routine use of standard office equipment, such as computers, phones, and copy machines. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear; sit, stand and walk (occasionally for an extended period), use hands to fingers, handle or feel, bend, and reach with hands and arms. The employee must be able to occasionally lift and/or move up to 20 pounds. TRAVEL: This position may require up to 20% travel. The Lifestyle Director regularly travels locally to attend activities and events, with occasional overnight travel. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
Assistant Director of Student Engagement, Frank Batten School of Leadership and Public Policy
Assistant director job in Charlottesville, VA
The Frank Batten School of Leadership and Public Policy at the University of Virginia seeks applicants for the role of Assistant Director of Student Engagement. The Assistant Director is a key player in the Student Success team at Batten and will play an integral role in supporting the collective goals of the team in developing undergraduate and graduate student leaders, from matriculation to graduation. The Assistant Director will engage daily with undergraduate and graduate leadership and public policy students who are distinguished by their high level of engagement and service ethos. Reporting to the Director of Student Engagement, the Assistant Director provides direct support to student organizations, assists in the development of best practices for enhancing student engagement, and identifies innovative ways to build meaningful interpersonal connections with community partners.
Responsibilities
* Maintain contact with students, offering guidance, mediating conflicts, resolving issues, and advocating for student needs and concerns
* Collaborate with student leaders to develop and execute programs that promote leadership, service, and scholarship
* Oversee budgets for student organizations and deliver strategic guidance or interventions as needed
* Collaborate with school units to develop and support programming for special population student
* Oversee Student Success Coach team to provide holistic support for particular student populations and groups
* Collaborate with University and Charlottesville partners to foster meaningful connections for Batten students to serve the local communities, including University Recreation, CAPS, Student Health & Wellness, and other Charlottesville partners
* Assist with tracking student involvement, creating engagement reports, and using data to guide improvements
Minimum Qualifications
* Education: Bachelor's degree in related field
* Experience: 2 years of related experience
Preferred Qualifications
* Master's degree in Higher Education, College Counseling, or another related field
* Demonstrated ability to relate to a diverse population and use sound judgment when faced with difficult situations
* Ability to lead with curiosity and employ new and innovative approaches to solve problems
* Experience developing and maintaining projects and budgets
* Familiarity with University Systems including Stellic, Trumba, Monday.com, Canva, WorkDay
Physical Demands
The job does occasionally require walking some distance to attend meetings and programs. This role will require occasional weekend availability.
The anticipated hiring range is $58,000-$68,000, commensurate with education and experience.
This is an exempt-level, benefited position. Learn more about UVA benefits .
This position is based in Charlottesville, VA, and must be performed fully on-site.
To learn more about UVA and the Charlottesville area, visit UVA Life and Embark CVA .
Application review will begin after November 19, 2025.
Background checks will be conducted on all new hires prior to employment.
This position will not consider candidates who require immigration sponsorship now or in the future.
How to Apply
Please apply online , by searching for requisition number R0077745. Complete an application with the following documents:
* Resume
* Cover Letter
Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
For questions about the application process, please contact Jessica Russo, Senior Recruiter, *******************.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
Easy ApplyAssistant Director of Student Engagement, Frank Batten School of Leadership and Public Policy
Assistant director job in Charlottesville, VA
The Frank Batten School of Leadership and Public Policy at the University of Virginia seeks applicants for the role of Assistant Director of Student Engagement. The Assistant Director is a key player in the Student Success team at Batten and will play an integral role in supporting the collective goals of the team in developing undergraduate and graduate student leaders, from matriculation to graduation. The Assistant Director will engage daily with undergraduate and graduate leadership and public policy students who are distinguished by their high level of engagement and service ethos. Reporting to the Director of Student Engagement, the Assistant Director provides direct support to student organizations, assists in the development of best practices for enhancing student engagement, and identifies innovative ways to build meaningful interpersonal connections with community partners.
Responsibilities
* Maintain contact with students, offering guidance, mediating conflicts, resolving issues, and advocating for student needs and concerns
* Collaborate with student leaders to develop and execute programs that promote leadership, service, and scholarship
* Oversee budgets for student organizations and deliver strategic guidance or interventions as needed
* Collaborate with school units to develop and support programming for special population student
* Oversee Student Success Coach team to provide holistic support for particular student populations and groups
* Collaborate with University and Charlottesville partners to foster meaningful connections for Batten students to serve the local communities, including University Recreation, CAPS, Student Health & Wellness, and other Charlottesville partners
* Assist with tracking student involvement, creating engagement reports, and using data to guide improvements
Minimum Qualifications
* Education: Bachelor's degree in related field
* Experience: 2 years of related experience
Preferred Qualifications
* Master's degree in Higher Education, College Counseling, or another related field
* Demonstrated ability to relate to a diverse population and use sound judgment when faced with difficult situations
* Ability to lead with curiosity and employ new and innovative approaches to solve problems
* Experience developing and maintaining projects and budgets
* Familiarity with University Systems including Stellic, Trumba, Monday.com, Canva, WorkDay
Physical Demands
The job does occasionally require walking some distance to attend meetings and programs. This role will require occasional weekend availability.
The anticipated hiring range is $58,000-$68,000, commensurate with education and experience.
This is an exempt-level, benefited position. Learn more about UVA benefits.
This position is based in Charlottesville, VA, and must be performed fully on-site.
To learn more about UVA and the Charlottesville area, visit UVA Life and Embark CVA.
Application review will begin after November 19, 2025.
Background checks will be conducted on all new hires prior to employment.
This position will not consider candidates who require immigration sponsorship now or in the future.
How to Apply
Please apply online, by searching for requisition number R0077745. Complete an application with the following documents:
* Resume
* Cover Letter
Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
For questions about the application process, please contact Jessica Russo, Senior Recruiter, *******************.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
Easy ApplyAssistant Director, Science Support and Research
Assistant director job in Charlottesville, VA
The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Very Large Baseline Array (VLBA) distributed across the United States and its territories, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail.
The NRAO announces an employment opportunity for an Assistant Director for Science Support and Research (SSR).
The Assistant Director for Science Support and Research is the chief science officer for the Observatory and is responsible for supporting all scientific users of NRAO instruments and coordinating the scientific research of the NRAO staff.
This is an opportunity for an experienced scientist, with a track record of management and leadership, to take on an influential role in the senior management team of one of the world's leading observatories. The appointee will help expand the delivery of data to a global community of astronomers (Science Ready Data Products), and contribute to the definition and planning of the Next Generation VLA - envisaged to be an interferometric array with more than 10 times the sensitivity and spatial resolution of the current VLA and ALMA, operating at frequencies spanning ∼ 1.2 − 116 GHz with extended baselines reaching across North America.
The AD/SSR is responsible for managing time allocation and the proposal handling processes for the VLA, VLBA, and GBT. The AD/SSR is tasked with ensuring a uniform and effective interface for NRAO's user communities across all their telescopes and taking account of the ALMA review process which is the responsibility of the Joint ALMA Observatory. The AD/SSR manages staff responsible for common scientific services provided in support of our instruments, and coordinates outward -facing activities across all sites to minimize duplication and achieve optimal efficiency in support of all users of NRAO facilities.
The AD/SSR reports to the NRAO Director. The incumbent is responsible for defining and improving NRAO's interface to our user community, and coordinating and evaluating the research environment for our scientific staff. Additionally, the AD/SSR will support and encourage scientific staff to actively participate in broader impact activities.
The appointee will be a member of the NRAO Scientific Staff. The nature and level of the appointment will be negotiated with the appointee.
The selected individual will be based in either Charlottesville, VA, Socorro or Albuquerque, NM, and will be expected to travel regularly between the NRAO sites and facilities. Partial teleworking arrangements will be considered.
Job Duties Summary
Responsibilities will include, but are not limited to:
Extend and improve the production of Science- Ready Data Products (SRDP) for NRAO instruments; interface closely to other stakeholders (e.g. scientific users, NRAO staff, Data Management and Software) to achieve this goal and expand community adoption of high level data products.
Manage the NRAO Telescope Time Allocation (TTA) process, including developing appropriate revisions to policy, documentation, tools and procedures as needed.
Oversee the recruitment, hiring, review and promotion of the NRAO scientific staff, and regular revision of the Scientific Staff Policy Manual. Review and approve scientific staff external grant proposals.
Coordinate the Jansky Fellowship program and other NRAO postdoctoral appointments, ensuring that this vital program continues to attract and develop some of the most promising astronomers in the world with expertise in NRAO science and capabilities.
Coordinate the activities of the NRAO Library and Historical archives, as well as oversee the NRAO statistics and metric functions and page charge support.
Organize the selection of the NRAO- wide Jansky Lecture series awardees.
Select, train and develop scientific and professional staff capable of meeting current organizational needs and future requirements of the Observatory; set goals for, evaluate and address scientific staff performance.
Develop and communicate an integrated view of SSR activities within NRAO.
Ensure that projects overseen by SSR are planned and completed within established controls and according to Observatory priorities, in collaboration with the NRAO Program Management Dept.
Assist in the preparation and review of Observatory planning and reporting documents, including annual program plan, budget, strategic and long- range plans. Develop, monitor and report on NRAO's observing-related metrics, and lead the collection, collation and delivery of the quarterly Observatory-wide Performance Evaluation and Management report.
Report and track to closure all SSR risk items.
Ensure proactive compliance with NRAO and government safety policies and procedures.
Work Environment
Work is typically performed in a research and development environment. Must be able to travel both domestically and internationally by air carrier.
Who You Are:
You have a PhD degree, preferably in Astronomy, physics, or a closely related field.
You have at least five years' experience in astronomy and data analysis, observatory operations, liaising with the research community, and a record of successful management in a relevant environment including budget planning, and project management.
Highly desirable - you have an outstanding scientific, technical and managerial achievements in radio interferometry and arrays and single dishes. A demonstrated background in observatory operations or management and the ability to work closely with site managers and scientific staff members would be preferred.
Competency Summary
Must possess excellent analytical, communication and organizational skills. Must be able to communicate effectively both verbally and in writing. Strong leadership ability is required.
Additional Requirement
Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B visas for this position.
Compensation and Total Rewards:
Associated Universities, Inc (AUI) offers a comprehensive total rewards package to eligible staff members. We are committed to serving our employees and their families with a wide-ranging and competitive total rewards package that supports employees and their overall well-being and career growth.
Compensation
AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance.
Factors which may affect starting pay may include: education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions.
Benefits
AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions.
Application Instructions:
Select the “Apply” button. Please prepare a single PDF document consisting of the following items:
Cover letter outlining your interest in and aptitude for this position.
Curriculum vitae.
List containing the names of at least 3 referees.
Applicants should arrange for three letters of reference to be sent to ****************.
Consideration of applications will begin immediately and will continue until the position is filled.
Equal Opportunity Employer Statement:
AUI is an equal opportunity employer. To view our complete statement, please visit ******************************** If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to ****************. PM20
Easy ApplyAssistant Director of Strength and Conditioning
Assistant director job in Harrisonburg, VA
Working Title: Assistant Director of Strength and Conditioning State Role Title: Wage Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Intercollegiate Athletics
Department: 300042 - Strength/Conditioning-Stadium
Pay Rate: Hourly
Specify Range or Amount: $17.31 per hour
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 12/18/2025
About JMU:
At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
JMU offers several perks to all employees including:
* A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
* Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
* A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
* Holiday Breaks: The university is granted 12 holidays a year.
* Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.
At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
James Madison University, a Division I Member of the NCAA, is seeking a Assistant Director of Strength and Conditioning. This position will report to the Director of Strength & Conditioning for Olympic Sports and will be responsible for assisting in the administration of a comprehensive strength and conditioning program for Field Hockey and assisting with other programs as needed. The Assistant Sports Performance Coach will work as a member of the Strength and Conditioning Department. The selected candidate will be expected to maintain a high level of communication and energy, outstanding interpersonal skills, and professionalism. This individual will manage and maintain the Strength and Performance room located within the Convocation Center. The ability to work and function as a member of the Integrated Health and Sports Performance team is also essential.
This position is a part-time, 12-month position, which does not include benefits.
Duties and Responsibilities:
Duties and responsibilities include but are not limited to:
* Providing and coordinating a high level of strength and conditioning services to JMU student-athletes participating in the Field Hockey program and aiding other athletic teams as needed to include oversight of the development of sport-specific training programs that are scientifically-based, involving periodized/cycled regimen of exercises and drills to optimize strength, power, flexibility, mobility, agility, speed, and/or work capacity-designed to enhance sport performance and decrease injury potential.
* Will be responsible for teaching proper and safe weightlifting techniques and encouraging and motivating student-athletes to train and perform to their upmost potential.
* Will be expected to engage in effective written and oral communication with members of the coaching staff, athletic administration, sports medicine staff, and Integrated Health and Sports Performance team; contribute to a team effort by welcoming new and different work requirements and exploring new opportunities to enhance the services of the Strength and Conditioning department.
* Participation in Performance Team Meetings as part of an overall performance philosophy and mindset within the Integrated Health and Sports Performance Unit. Will also be expected to collect and utilize subjective and objective measures to make data driven decisions of athlete preparedness and training response.
* Some weekend and holiday work will be required based on specific sport seasons and team travel schedules.
* This position requires occasional heavy lifting and the performance of strength and conditioning exercises.
Qualifications:
Required:
* NCSA/CSCS certification and/or CSCCa/SCCC certification
* Experience working with people from all backgrounds and in a fast-paced environment
* CPR and AED certified
* Experience training student-athletes at the collegiate level
* Thorough knowledge of NCAA rules and regulations
* Proficient in the performance, instruction, assessment, evaluation and supervision of multiple weightlifting techniques
* The ability to effectively communicate with multiple parties within the athletics department and campus community
Additional Considerations:
* Knowledge of Exercise Science, Physiology, Sport Science
* NCAA Division I Experience
* Experience with Field Sports (Field hockey, lacrosse, soccer, etc)
* Experience utilizing athlete monitoring/GPS technology
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Director, Zendesk (CCaaS)
Assistant director job in Charlottesville, VA
Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location
Our Zendesk Practice Leader for the CCaaS Practice will be an integral part of our business at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity within the US.
The Opportunity
We are seeking a dynamic Practice Leader to build, scale, and lead our CCaaS practice with deep expertise in the Zendesk platform, including its Amazon Connect-based contact center capabilities. This director-level role will drive the growth of our Zendesk consulting and implementation services, establishing thought leadership in contact center transformation while delivering exceptional client outcomes. The Practice Leader will be responsible for the practice P&L, talent development, solution innovation, and strategic partnerships with Zendesk to position our firm as a premier implementation partner in the market.
The strategic priorities of this role will be to:
Build and scale a high-performing CCaaS practice focused on Zendesk powered by Amazon Connect, achieving revenue targets and margin goals
Lead a native-first Zendesk for Contact Center strategy, supporting commercial activity, lighthouse wins, and migration paths from third-party premises or legacy CCaaS providers
Establish thought leadership and market differentiation in Zendesk-powered contact center transformation and AI-enabled customer experience for enterprise customers with a focus on business outcomes and technical excellence on the platform.
Develop strategic partnerships with Zendesk and complementary technology vendors (Amazon Connect) to expand market reach and solution capabilities
Drive innovation in implementation methodologies, accelerators, and IP development to improve delivery efficiency and client outcomes
Responsibilities
Building our Company
Own P&L responsibility for the Zendesk practice, including revenue growth, margin optimization, and resource utilization
Develop and execute a practice strategy aligned with company objectives and market opportunities
Build scalable delivery frameworks, methodologies, and accelerators for Zendesk implementations, particularly for AI-powered Contact Center, and own AI outcomes across the Zendesk Resolution Platform.
Partner with business development and marketing teams to create compelling go-to-market strategies and thought leadership content
Drive innovation through the development of proprietary IP, tools, and solutions that differentiate our Zendesk capabilities
Establish and maintain a strategic partnership with Zendesk, achieving premier partner status and co-selling opportunities
Focusing on Customers
Lead complex, strategic Zendesk engagements with enterprise clients, serving as a trusted advisor to C-suite executives
Accountable for client satisfaction, project delivery excellence, and expansion of wallet share across managed accounts
Drive end-to-end CX transformation initiatives, including strategy, design, implementation, and optimization
Develop deep expertise in Zendesk and emerging capabilities, including AI, agents, copilots, messaging, workforce engagement, and omnichannel orchestration
Lead proposal development and solution architecture for major opportunities, clearly articulating value proposition and ROI
Build and maintain executive relationships with key clients, identifying expansion opportunities and ensuring long-term partnership success
Leading our Market
Establish practice as a recognized thought leader in Zendesk and CX Transformation through speaking engagements, publications, and industry participation
Identify emerging trends in contact center technology, AI enablement, and customer experience to inform practice strategy
Demonstrate deep, hands-on expertise in Zendesk platform capabilities (architecture, integrations/CTI, routing, AI agents, WFM/QA) and translate that into practical solution designs and implementation innovation
Represent the firm in Zendesk partner ecosystem, industry forums, and client advisory boards
Drive market awareness through case studies, white papers, and demonstrations of measurable client outcomes
Developing our People
Recruit, develop, and retain top-tier talent with Zendesk platform expertise and CCaaS domain knowledge
Build comprehensive enablement programs, including technical certifications, solution training, and consulting skill development
Provide mentorship and career development for practice team members at all levels
Foster a culture of innovation, collaboration, and client excellence within the practice
Establish clear career paths and competency frameworks for CCaaS consultants and architects
Build high-performing teams by integrating diverse skills across technology, business consulting, and change management
Competencies
Experience & Expertise
10+ years of experience in contact center technology, including CRM integration, with experience delivering Zendesk platform implementations preferred.
Experience with Amazon Connect-based telephony and analytics, including how Zendesk Contact Center leverages Connect for voice, routing, and conversational AI
5+ years in practice leadership, business unit management, or P&L ownership within professional services or consulting
Proven track record leading large-scale CCaaS transformation programs ($5M+ engagements) from strategy through implementation
Deep contact center operations expertise, including routing, WFM/QA, agent experience design, deflection/self-service strategies, and omnichannel orchestration
Experience building and scaling professional services practices with demonstrated revenue growth and margin improvement
Experience developing reusable accelerators, templates, and solution patterns to scale Zendesk CCaaS delivery and reduce implementation timelines.
Working knowledge of competitive CCaaS platforms and the ability to position Zendesk's differentiation in multi-vendor evaluations.
Experience leading migrations from legacy CCaaS and CRM platforms, including data, routing, and telephony/CTI considerations
Skills & Competencies
Exceptional leadership, communication, and executive presence with the ability to influence C-level stakeholders
Strategic thinking with the ability to translate market trends into actionable practice strategy and solution innovation
Strong business acumen, including P&L management, financial modeling, and resource optimization
Proven ability to build strategic partnerships and navigate complex vendor ecosystems
Results-driven with a track record of achieving aggressive growth targets while maintaining delivery excellence
Change leadership and ability to drive organizational transformation in fast-paced environments
Certifications & Education
Bachelor's degree required; MBA or advanced degree preferred
Zendesk certifications, such as Zendesk Support Admin Expert and Specialist certifications for Talk (voice), Chat, and Guide (self-service) to be obtained or a plus.
Amazon Connect technical and sales accreditations and AWS Certified Solutions Architect are highly valued.
Additional certifications in related technologies (Salesforce, AWS, Azure, Assistive or Agentic platforms) are highly valued
Industry certifications (PMP, Lean Six Sigma) are a plus
Travel
Up to 50% travel required to support client engagements, business development, and team collaboration.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.
#LI-TW1
What We'll Offer
In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:
Healthcare benefits - Medical, Vision, Dental
401K matching
Employee Share Purchase Plan
Competitive PTO Policy
Employee Assistance Program (EAP)
Life & Disability Insurance
And more!
Annual Performance Bonus
This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances.
Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits.
Annual Base Salary Range (Performance Bonus Eligible)$132,000-$165,000 USD
Auto-ApplyAssistant Director, AdviseVA
Assistant director job in Charlottesville, VA
AdviseVA (formerly the Virginia College Advising Corps) places near-peer pathways advisers at over 70 partner high schools across the Commonwealth. Working alongside the school's staff and faculty, advisers inform students and their families about various postsecondary opportunities, including higher education, employment, and military enlistment. Advisers support students one-on-one with each step toward their desired path after high school-from exploring careers to assisting with applications. Learn more about AdviseVA here: ******************************
AdviseVA considers a variety of perspectives and life experiences to be a key part of our excellence. We seek applicants whose work experience, teaching, research, community involvement, or public service has prepared them to meaningfully contribute and thrive in an environment that values respect and collaboration.
Position Summary
The assistant director is responsible for supervising and developing a cohort of near-peer pathways advisers, as well as fostering and maintaining strong relationships with partner school divisions. Supervision will include working with advisers and site partners to set yearly goals, develop specific plans, and ensure student-centered deliverables. With advisers and site partners, frequent communication via virtual meetings, site visits, and written electronic formats is paramount.
As a team, assistant directors lead and implement key functional areas critical to the AdviseVA model. This position will focus on enhancing the adviser and site experience across various facets , including management of regular communications, synthesis and delivery of timely resources, and coordination of recognition and appreciation efforts.
AdviseVA is a learning organization and utilizes data as a tool to measure impact and to create actionable program changes and refinements. We have a culture that values and seeks new information towards continuous improvement.
In collaboration with the director, the assistant director will establish and implement AdviseVA policies, develop innovative programs, initiatives, and communication efforts, and set direction and priorities for each program year.
Responsibilities
The ideal candidate for this position will possess the following competencies and attributes:
* Passion for postsecondary access and the AdviseVA mission
* Knowledge and experience working with youth from underserved backgrounds on postsecondary access and attainment topics
* Demonstrated ability to manage projects with moving pieces and multiple stakeholders, to meet final project deadlines, and to independently execute with excellence
* Outstanding organizational and prioritizing skills; attention to detail; analytical and abstract reasoning skills
* Motivation to develop a vision for enhancing the adviser and site experience
* Flexibility and adaptability
* Mature, proactive, diplomatic problem-solving and collaboration skills
* Exceptional communication (written and oral), interpersonal, and presentation skills
* Unquestionable personal code of ethics, integrity, and ability to build trust
* Demonstrated comfort working independently with remote partners and teammates
Minimum Qualifications
* Education: Bachelor's degree. Relevant experience may be considered in lieu of degree requirement.
* Experience: At least five years of experience.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Salary Range
The anticipated hiring range is $ 60,000 -$ 65 , 000 , commensurate with education and experience.
Position Type & Work Location
* This is an exempt-leve l, benefited position. Learn more about UVA benefits .
* This position is based in Charlottesville, VA, and is eligible for a hybrid schedul e with occasional travel require d to Northern Virginia and Northern Neck to s upport high school sites that will be under the Assistant Directors supervision as needed, in accordance with UVA's remote work guidelines.
About UVA and the Community
To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA .
Application Timeline
Application review will begin after November 24, 2025 .
Additional Requirements
* Background checks will be conducted on all new hires prior to employment.
* This p osition will not consider candidates who require immigration sponsorship now or in the future.
How to Apply
Please apply online , by searching for requisition number R0078172 . Complete an application with the following documents:
* Resume
* Cover Letter
Upload all materials into the resume submission field . You can submit multiple documents into this one field or combine them into one PDF . Applications without all required documents will not receive full consideration.
Internal applicants: Apply through your Workday profile by searching "Find Jobs."
Reference Check Process
Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested , with at least three responses required .
Contact
* For q uestions about the application process, please contact Jon Freeman, ******************.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
Easy ApplyAssistant Director, AdviseVA
Assistant director job in Charlottesville, VA
AdviseVA (formerly the Virginia College Advising Corps) places near-peer pathways advisers at over 70 partner high schools across the Commonwealth. Working alongside the school's staff and faculty, advisers inform students and their families about various postsecondary opportunities, including higher education, employment, and military enlistment. Advisers support students one-on-one with each step toward their desired path after high school-from exploring careers to assisting with applications. Learn more about AdviseVA here: ******************************
AdviseVA considers a variety of perspectives and life experiences to be a key part of our excellence. We seek applicants whose work experience, teaching, research, community involvement, or public service has prepared them to meaningfully contribute and thrive in an environment that values respect and collaboration.
Position Summary
The assistant director is responsible for supervising and developing a cohort of near-peer pathways advisers, as well as fostering and maintaining strong relationships with partner school divisions. Supervision will include working with advisers and site partners to set yearly goals, develop specific plans, and ensure student-centered deliverables. With advisers and site partners, frequent communication via virtual meetings, site visits, and written electronic formats is paramount.
As a team, assistant directors lead and implement key functional areas critical to the AdviseVA model. This position will focus on enhancing the adviser and site experience across various facets, including management of regular communications, synthesis and delivery of timely resources, and coordination of recognition and appreciation efforts.
AdviseVA is a learning organization and utilizes data as a tool to measure impact and to create actionable program changes and refinements. We have a culture that values and seeks new information towards continuous improvement.
In collaboration with the director, the assistant director will establish and implement AdviseVA policies, develop innovative programs, initiatives, and communication efforts, and set direction and priorities for each program year.
Responsibilities
The ideal candidate for this position will possess the following competencies and attributes:
* Passion for postsecondary access and the AdviseVA mission
* Knowledge and experience working with youth from underserved backgrounds on postsecondary access and attainment topics
* Demonstrated ability to manage projects with moving pieces and multiple stakeholders, to meet final project deadlines, and to independently execute with excellence
* Outstanding organizational and prioritizing skills; attention to detail; analytical and abstract reasoning skills
* Motivation to develop a vision for enhancing the adviser and site experience
* Flexibility and adaptability
* Mature, proactive, diplomatic problem-solving and collaboration skills
* Exceptional communication (written and oral), interpersonal, and presentation skills
* Unquestionable personal code of ethics, integrity, and ability to build trust
* Demonstrated comfort working independently with remote partners and teammates
Minimum Qualifications
* Education: Bachelor's degree. Relevant experience may be considered in lieu of degree requirement.
* Experience: At least five years of experience.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Salary Range
The anticipated hiring range is $60,000-$65,000, commensurate with education and experience.
Position Type & Work Location
* This is an exempt-level, benefited position. Learn more about UVA benefits.
* This position is based in Charlottesville, VA, and is eligible for a hybrid schedule with occasional travel required to Northern Virginia and Northern Neck to support high school sites that will be under the Assistant Directors supervision as needed, in accordance with UVA's remote work guidelines.
About UVA and the Community
To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.
Application Timeline
Application review will begin after November 24, 2025.
Additional Requirements
* Background checks will be conducted on all new hires prior to employment.
* This position will not consider candidates who require immigration sponsorship now or in the future.
How to Apply
Please apply online, by searching for requisition number R0078172. Complete an application with the following documents:
* Resume
* Cover Letter
Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Internal applicants: Apply through your Workday profile by searching "Find Jobs."
Reference Check Process
Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
Contact
* For questions about the application process, please contact Jon Freeman, ******************.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
Easy ApplyDirector, Amazon Connect
Assistant director job in Charlottesville, VA
Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location
Our Amazon Connect Practice Leader will be an integral part of our business at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity within the US.
The Opportunity
We are seeking a dynamic Practice Leader to build, scale, and lead our CCaaS practice with deep expertise in the Amazon Connect platform. This director-level role will drive the growth of our Amazon Connect consulting and implementation services, establishing thought leadership in contact center transformation while delivering exceptional client outcomes. The Practice Leader will be responsible for the practice P&L, talent development, solution innovation, and strategic partnerships with AWS to position our firm as a premier implementation partner in the market.
The strategic priorities of this role will be to:
Build and scale a high-performing CCaaS practice focused on Amazon Connect, achieving revenue targets and margin goals
Establish thought leadership and market differentiation in Amazon Connect-powered contact center transformation and AI-enabled customer experience
Develop strategic partnerships with AWS and complementary technology vendors to expand market reach and solution capabilities
Drive innovation in CCaaS implementation methodologies, accelerators, and IP development to improve delivery efficiency and client outcomes
Responsibilities
Building our Company
Own P&L responsibility for the Amazon Connect CCaaS practice, including revenue growth, margin optimization, and resource utilization
Develop and execute a practice strategy aligned with company objectives and market opportunities
Build scalable delivery frameworks, methodologies, and accelerators for Amazon Connect implementations
Partner with business development and marketing teams to create compelling go-to-market strategies and thought leadership content
Drive innovation through the development of proprietary IP, tools, and solutions that differentiate our Amazon Connect capabilities
Establish and maintain a strategic partnership with AWS, achieving premier partner status and co-selling opportunities
Focusing on Customers
Lead complex, strategic Amazon Connect engagements with enterprise clients, serving as a trusted advisor to C-suite executives
Accountable for client satisfaction, project delivery excellence, and expansion of wallet share across managed accounts
Drive end-to-end CCaaS transformation initiatives, including strategy, design, implementation, and optimization
Develop deep expertise in Amazon Connect and emerging capabilities, including AI, workforce engagement, and omnichannel orchestration
Lead proposal development and solution architecture for major opportunities, clearly articulating value proposition and ROI
Build and maintain executive relationships with key clients, identifying expansion opportunities and ensuring long-term partnership success
Leading our Market
Establish practice as a recognized thought leader in Amazon Connect and CCaaS transformation through speaking engagements, publications, and industry participation
Identify emerging trends in contact center technology, AI enablement, and customer experience to inform practice strategy
Develop points of view on CCaaS market evolution, competitive positioning, and solution innovation
Represent the firm in the Amazon Connect partner ecosystem, industry forums, and client advisory boards
Drive market awareness through case studies, white papers, and demonstrations of measurable client outcomes
Developing our People
Recruit, develop, and retain top-tier talent with Amazon Connect platform expertise and CCaaS domain knowledge
Build comprehensive enablement programs, including technical certifications, solution training, and consulting skill development
Provide mentorship and career development for practice team members at all levels
Foster a culture of innovation, collaboration, and client excellence within the practice
Establish clear career paths and competency frameworks for CCaaS consultants and architects
Build high-performing teams by integrating diverse skills across technology, business consulting, and change management
Competencies
Experience & Expertise
10+ years of experience in contact center technology, with 5+ years focused on Amazon Connect platform implementations
5+ years in practice leadership, business unit management, or P&L ownership within professional services or consulting
Proven track record leading large-scale CCaaS transformation programs ($5M+ engagements) from strategy through implementation
Deep technical knowledge of Amazon Connect, including architecture, integrations, and advanced capabilities
Strong expertise across key AWS services used in Amazon Connect solutions including Lambda, Lex, Bedrock, Kendra, Contact Lens, and EventBridge.
Deep contact center operations expertise, including routing strategies, WFM, Quality, BPO operations, telephony fundamentals, AI/automation, and omnichannel.
Experience building and scaling professional services practices with demonstrated revenue growth and margin improvement
Demonstrated experience creating reusable IP, accelerators, reference architectures, solution blueprints, and delivery frameworks to scale professional services practice.
Skills & Competencies
Exceptional leadership, communication, and executive presence with the ability to influence C-level stakeholders
Strategic thinking with the ability to translate market trends into actionable practice strategy and solution innovation
Strong business acumen, including P&L management, financial modeling, and resource optimization
Proven ability to build strategic partnerships and navigate complex vendor ecosystems
Results-driven with a track record of achieving aggressive growth targets while maintaining delivery excellence
Change leadership and ability to drive organizational transformation in fast-paced environments
Certifications & Education
Bachelor's degree required; MBA or advanced degree preferred
Amazon Connect certifications (AWS Partner Accreditations: Amazon Connect (Technical) and Contact Center (Business) | AWS Professional/Specialty Certifications: Solutions Architect - Professional or DevOps Engineer; Generative AI - Specialty a plus) required or obtained within 90 days
Additional certifications in related technologies (Salesforce, AWS, Azure, Assistive or Agentic platforms) are highly valued
Industry certifications (PMP, Lean Six Sigma) are a plus
Travel
Up to 50% travel required to support client engagements, business development, and team collaboration.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.
#LI-TW1
What We'll Offer
In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:
Healthcare benefits - Medical, Vision, Dental
401K matching
Employee Share Purchase Plan
Competitive PTO Policy
Employee Assistance Program (EAP)
Life & Disability Insurance
And more!
Annual Performance Bonus
This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances.
Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits.
Annual Base Salary Range (Performance Bonus Eligible)$132,000-$165,000 USD
Auto-ApplyAssistant Director, Fraternity & Sorority Life
Assistant director job in Charlottesville, VA
The University of Virginia Division of Student Affairs invites applications for an Assistant Director in Fraternity & Sorority Life. The University's mission to develop engaged citizen-leaders is the foundation of the Division's work, which is guided by six core values - academic rigor, health and wellness, honor, public service, and student self-governance. The Division of Student Affairs consists of over 200 employees including: Office of the Vice President and Chief Student Affairs Officer; Student Health and Wellness; the University Career Center; Housing and Residence Life; Office of African American Affairs; and several units reporting to the Dean of Students - all working together, for and alongside students, to create the distinctive student experience for which UVA is known.
The Assistant Director for Fraternity and Sorority Life (FSL) serves as part of the team supporting the approximately 28% of undergraduate students who are members of one of the University's 60 Greek-letter organizations. The Assistant Director will support students and chapters that are part of the four councils: the Inter-Fraternity, Inter-Sorority, National Pan-Hellenic, and Multicultural Greek Councils. The Assistant Director will work directly with FSL staff, students, and partners with a primary focus in the following areas: program/leadership development, student support, advising, recruitment, and unit leadership. This position is a full-time, twelve-month University Managerial and Professional Staff position with benefits.
Program/Leadership Development
* Develop, plan, and execute programming and educational opportunities including, but not limited to council retreats, council/chapter transition, officer trainings, Presidents meetings, risk prevention/harm reduction, hazing, alcohol and other drugs, new member experience, social justice, sexual assault prevention, and accountability.
* Develop leadership opportunities for students which may include President's Academy, House Manager Training, student workshops, etc.
* Manage event details including communication, venues, presenters, materials, refreshments, and technology are arranged and completed in an appropriate and timely manner. Ensure that all advertising and marketing materials accurately represent programs. Manage development and maintenance of evaluation processes including associated metrics and key performance indicators.
* Ensure that all chapters are registered and using the event management platform: Hoos Involved (Presence).
* Complete special projects and administrative assignments as needed (ex. grade reports, rosters, Greek Awards, supervision of student staff, etc.).
Student support responsibilities
* Mentor, train, advise and/or supervise the student leaders of the four Greek councils, and serve as FSL liaison to designated chapters.
* Assist students in problem-solving and respond appropriately to challenges and/or crises.
* Establish and maintain good working relationships and collaborations with chapter advisors, and (inter)national headquarters. Serve as a resource to stakeholders such as alumni, community, and parents/families.
* Supports chapters in the assessment of chapter health, development of strategic priorities, and their understanding of institutional expectations and adherence to institutional policies.
* Attend fraternity/sorority functions and campus events, as appropriate, to maintain a visible and supportive staff presence.
Advising
* Serve as a primary advisor to National Pan-Hellenic Council (NPHC) and Multicultural Greek Council (MGC).
* Advising duties include attending regular council meetings, mentoring the President and Executive Officers as they advance the goals and mission of their council and the FSL Office, and providing
support for organizations regarding membership intake, community development, council unity, risk mitigation, hazing prevention, and programming.
* Collaborate with individual chapters to ensure their membership intake plans align with the established guidelines for FSL, verify that the required permissions at both the university and national organization levels have been obtained, and discreetly manage any scheduling conflicts within councils.
* Assist and support councils in preparation for safe recruitment and intake processes.
Unit Leadership
* With the Director, develop plans and goals for new or revised leadership programs, services, policies, and practices that enhance Greek community and student culture.
* Serve in various capacities on departmental and divisional committees to educate and advocate on behalf of FSL.
* Create and establish ongoing methods for engaging campus partners in the advising, leadership development, and programming, of Greek communities.
* Assistant Directors may supervise student office assistants and/or the FSL Student Affairs Fellow (Student Affairs Fellows are full-time positions created to provide professional staff experience in a higher education environment to recent University graduates).
Qualifications:
Required Education and Experience
* Education: Master's degree. A degree in higher education or student development is preferred.
* Experience: At least three years of experience. Graduate Assistant experience may be considered, and additional experience can substitute for the Master's requirement.
Required Knowledge, Skills, and Abilities
* Demonstrated experience working with all four Greek councils (IFC, Panhellenic, NPHC, and Multicultural Greek Councils). Direct experience with members of NPHC, NMGC, NALFO, or NAPA organizations is strongly preferred and considered highly valuable.
* Developed ability to supervise and work alongside students and student leaders within a highly student self-governed environment.
* Direct experience with all four Greek councils.
* Experience creating a welcoming environment for student populations, facilitating educational programming on practices, and working with culturally-based organizations.
* Awareness of specific trends and issues affecting fraternity and sorority communities, including legal issues, programming, and national councils.
* Demonstrated commitment to social justice, and belonging.
* Strong oral, digital and written communication skills.
* Ability to coordinate resources, evaluate information, and identify alternative solutions.
* Attention to detail with excellent organizational skills, including proven ability to handle multiple projects simultaneously, determine priorities, and meet deadlines.
* Ability to work independently and as part of a team, and to develop mutually beneficial relationships with various University partners (e.g., faculty, staff, school deans).
* Personal characteristics including innovation, creativity, the ability to work with groups of people, being a self-starter who can thrive in an environment that is developing, growing, and changing.
* Must be flexible and willing to work extended hours and weekends as necessary and recognize the need to do so independently.
* Understanding student development, identity development, intersections, and complexity of social identities.
* Experience with assessment and data-driven decision-making.
The anticipated hiring range for this position is $55,000.00 to $65,000.00 and is commensurate with experience and qualifications. This is an exempt-level position with UVa benefits . Employees' benefits package highlights include:
* 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off
* Parental and Community Service Leave
* Health plan with options to meet healthcare and financial needs available immediately
* Retirement benefits
* Tuition and professional development benefits after six months
* Employee wellness program featuring activities to earn up to $500/year.
To Apply :
Please visit the UVA job board and complete an application online. Include the following documents:
* CV/resume
* Cover letter
* Contact information for three references (name, email address, telephone number, and address).
The position is open until filled. Applications that do not contain all of the required documents will not receive full consideration. The selected candidate will pass a background check. For information regarding the position or the application process, please contact Michele Jarman , Academic Recruiter.
Located in central Virginia, the University of Virginia is a highly selective public research institution with a major commitment to undergraduate education. The student experience is grounded in the institutional core values of academic rigor, health and wellness, honor, public service and student self-governance. For more information about the University of Virginia and the Office of the Vice President and Chief Student Affairs Officer please click here .
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.