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Assistant manager vs shift manager

The differences between assistant managers and shift managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an assistant manager, becoming a shift manager takes usually requires 2-4 years. Additionally, an assistant manager has an average salary of $39,127, which is higher than the $32,110 average annual salary of a shift manager.

The top three skills for an assistant manager include paperwork, cleanliness and customer service. The most important skills for a shift manager are cleanliness, inventory management, and management.

Assistant manager vs shift manager overview

Assistant ManagerShift Manager
Yearly salary$39,127$32,110
Hourly rate$18.81$15.44
Growth rate6%10%
Number of jobs566,132335,517
Job satisfaction4.5-
Most common degreeBachelor's Degree, 42%High School Diploma, 34%
Average age4439
Years of experience64

What does an assistant manager do?

An assistant manager provides assistance and support to the direct manager in ensuring that the business runs smoothly with guaranteed satisfaction. An associate manager helps organize daily projects and manages employees to make sure that tasks are being done in a timely and accurate manner. Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace. An assistant manager is also required to present practical strategies for business growth, monitor daily operations, and communicate with clients for any possible suggestions and complaints.

What does a shift manager do?

Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.

Assistant manager vs shift manager salary

Assistant managers and shift managers have different pay scales, as shown below.

Assistant ManagerShift Manager
Average salary$39,127$32,110
Salary rangeBetween $23,000 And $64,000Between $23,000 And $43,000
Highest paying CityNew York, NYLos Angeles, CA
Highest paying stateNew JerseyCalifornia
Best paying companySimpson Thacher & BartlettABB
Best paying industryFinanceRetail

Differences between assistant manager and shift manager education

There are a few differences between an assistant manager and a shift manager in terms of educational background:

Assistant ManagerShift Manager
Most common degreeBachelor's Degree, 42%High School Diploma, 34%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaCornell University

Assistant manager vs shift manager demographics

Here are the differences between assistant managers' and shift managers' demographics:

Assistant ManagerShift Manager
Average age4439
Gender ratioMale, 42.0% Female, 58.0%Male, 43.1% Female, 56.9%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%Black or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6%
LGBT Percentage10%10%

Differences between assistant manager and shift manager duties and responsibilities

Assistant manager example responsibilities.

  • Manage and approve all advertising and promotional activity (weekly flyers).
  • Manage a team in order to reach daily, monthly, and yearly monetary, KPI, and loyalty goals.
  • Assist with customer service, organize employee payroll and scheduling, and manage day-to-day company responsibilities.
  • Maintain customer base by providing excellent customer service, maintaining facilities cleanliness, preparing daily reports and managing other cashiers.
  • Provide exceptional customer service by serving food and bartending during the restaurant s busiest hours of operation
  • Assist customers and operate POS register, unload stock delivery truck, stock merchandise and build displays, make bank deposits.
  • Show more

Shift manager example responsibilities.

  • Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
  • Manage FOH to insure all guests are happy and well taken care of.
  • Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
  • Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
  • Receive SERVSAFE certification along with online management courses.
  • Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.
  • Show more

Assistant manager vs shift manager skills

Common assistant manager skills
  • Paperwork, 10%
  • Cleanliness, 9%
  • Customer Service, 7%
  • Math, 7%
  • Basic Math, 6%
  • Payroll, 4%
Common shift manager skills
  • Cleanliness, 35%
  • Inventory Management, 13%
  • Management, 10%
  • Leadership, 5%
  • Customer Service, 3%
  • Help Support, 3%

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