Billing specialist jobs in Iowa City, IA - 50 jobs

We understand that choosing a rehab provider is a daunting task. We want your therapy experience to be positive and successful. That's why we custom design our services to meet your specific needs. At NIT, we provide our extraordinary care in outpatient clinics, hospitals, nursing facilities, assisted living facilities, home health, industries, schools and daycare centers throughout Iowa. Our teams of experienced, professional therapists provide occupational, physical and speech therapies to both pediatric and adult patients. A key feature of NIT is our highly popular ‘single point of referral' service. With just one phone call or email to our friendly staff will schedule you with the best licensed Physical Therapist, Occupational Therapist or Speech Therapist to meet your exact needs. Many of our therapists hold advanced training certifications in specialized therapy techniques (for instance autism, dementia, wound care, lymphedema and dry needling). At your initial meeting with your NIT therapist, we will discuss therapy options, decide with you on your therapy goals and draw up a workable care plan to ensure you meet or exceed your expectations. Job Description NIT Therapy is seeking a Full-Time Billing and Collection Specialist Iowa City Office Detailed knowledge and expertise across the entire patient revenue cycle continuum, Outpatient billing, and Medicare billing experience along with excellent attention to detail. Key Responsibilities may include, but not limited to: Verifying patient's insurance coverage, payer authorization, and claim status Working directly with the insurance company, healthcare provider, and patient to ensure all claims are processed and paid accurately and timely for primary, secondary, and tertiary payers. Reviewing, adjusting, and if needed, appealing unpaid and denied claims Handling collections on unpaid accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur Ensure all payer specific edits are identified and completed in the billing system Maintaining all medical billing files Perform ongoing monitoring of accounts worked to ensure maximization of collection dollars Ensure billing compliance is adhered to Qualifications: High School Diploma or equivalent 1-3 years billing experience in clinic, physician office Experience with Rehab Agency billing preferred Experience with ICD 10, CPT codes, health insurance provider rules and regulations Strong EMR knowledge and Experience with TurboPT, Rehab Optima, therapy-focused billing preferred Knowledge of medical office practices and procedures Strong skills in Microsoft Office (Excel, Word, Outlook) Strong customer service skills Customer-focused both internally and externally Strong attention to detail The ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required. Highly motivated, self-starter, and ability to work independently. Qualifications Experience with Medical Billing. Additional Information All your information will be kept confidential according to EEO guidelines.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* **Job Function:** MedTech Sales **Job Sub** **Function:** Technical Sales - MedTech (Commission) **Job Category:** Professional **All Job Posting Locations:** Iowa (Any City), Nebraska (Any City), South Dakota (Any City) **Job Description:** **About Cardiovascular** Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav and SOUNDSTAR catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively. The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. As the Senior Ultrasound Clinical Account Specialist, you will: + Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav and SOUNDSTAR catheters in EP and IC procedures. + Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND , CARTOMERGE and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. + Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers. + Use consultative selling techniques to identify potential sales opportunities within the account. + Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business. + Maximize customer case support capability through proper planning and scheduling techniques. + Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD). + Drive collaboration and maintain consistent, open lines of communication with external partners. + Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. + Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. + Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions. + Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session. + Provide mentoring for new electrophysiology commercial team members as requested. + Perform other duties assigned as needed. Required Qualifications: + A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience + A minimum of 2 years of experience in clinical echocardiography lab + Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography. + Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. + Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. + A valid driver's license issued in the United States + Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape. + Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. + The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice. + Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs + May be required to lift up to 60 lbs. Strongly Preferred: + Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience. + Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS + Experience working with highly complex technical systems and/or working in a critical patient care setting. + Effective and timely communicator with co-workers and all levels of patient care team. + Self-starter who performs well with autonomy and can be flexible in a dynamic work environment. + Problem solver who can think critically in high pressure environments. + Receptive to constructive feedback and collaborates and works well in team environment. + Able to take large amounts of data and translate information into actionable insights + Hunger for learning and building new skills Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect + Application review: We'll carefully review your CV to see how your skills and experience align with the role. + Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. + Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. + Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. + Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA **Required Skills:** **Preferred Skills:** Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my State Farm agency in 2007 and currently lead a close-knit team of three. Ive been with State Farm my entire career, starting in Finance and interning right out of college before eventually pursuing my dream of agency ownership. Im married with three daughters, and my husband a third-generation insurance agent now works alongside me in the business. Im bilingual and a proud graduate of St. Ambrose University, where I earned both my B.A. in Accounting and my MBA. Outside the office, youll usually find me spending time with my family or doting on our toy poodle. Im passionate about community involvement and proudly sponsor Dream Catchers, an organization that makes a meaningful impact in the lives of others. I offer a variety of perks, including PTO, casual Fridays, cash and quarterly promotions, occasional team lunches, free drinks, and even a full kitchen in the agency. Maintaining a positive, collaborative culture is a top priority for me. Im looking for go-getters who are self-driven, team-oriented, and eager to contribute to a supportive environment where everyone helps each other succeed. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Carolina Espinoza - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

You spend a lot of time at work. Because of that, we believe the workplace should be enjoyable. We are passionate about creating a team of hard-working, fun, diverse individuals who can rally behind our company's mission, which is to help therapists and counselors grow their practice. Job Description Billing Specialist | KASA Practice Solutions If you are looking for a position where you can make a difference, join us at KASA! We are currently offering an employment opportunity in a collaborative and casual work environment. In this administrative role, you will assist mental health professionals with managing their business. This is an ideal position for someone looking to start a career! If you have an interest in the areas of finance, accounting, business management, and/or insurance, the KASA Billing Specialist position would be a great place to start! The Billing Specialist assists mental health professionals with billing and support services, by complying with insurance/mental health billing practices and procedures in resolving insurance claim issues. Additional critical duties include HIPAA compliance, relationship building, teamwork, project management, and attention to detail. At KASA, we are intentional. We are here to assist mental health providers in helping their clients achieve success! To that end, we are looking for positive, self motivated individuals who could bring a strong work ethic to one of the fastest growing companies in the corridor. What are you looking for in your next employer? If you are looking for a dynamic environment, with a fast growing company, KASA could be the next step in your journey. If your desire is to help people, and enjoy regular work hours with no weekends and great benefits, please submit your cover letter and resume for our review. Qualifications Critical skills for this role include: Ability to communicate professionally in a virtual environment Ambitious and self motivated attitude Ability to anticipate and solve problems Critical thinking Ability to prioritize workflow in a changing environment Multitasking Team collaboration Capacity to develop relationships with providers through service Type 50 wpm or faster Additional Information All your information will be kept confidential according to EEO guidelines.

Title: Accounts Receivable Specialist Reports to: Accounts Receivable Manager Job Type: Full-Time Come join our team and open the door to an amazing career at Dans Overhead Doors & More! We have an immediate need for an Accounts Receivable Specialist at our North Liberty location. Dans Overhead Doors & More is one of Iowas leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs. Summary In the role of Accounts Receivable Specialist, you will play a pivotal role by managing and processing incoming payments, maintaining accurate customer accounts, and ensuring timely collections. This role involves tracking invoices, reconciling accounts, and resolving payment discrepancies to maintain a healthy cash flow and support overall financial stability. The specialist will collaborate with other departments and communicate with customers to address billing issues, ensuring an efficient and professional approach to account management. Duties · Invoice Management: Generate and send invoices to customers, track payment status, and follow up on overdue accounts. · Payment Processing: Record payments, apply them to appropriate accounts, and reconcile discrepancies between customer payments and invoices. · Customer Communication: Handle customer inquiries regarding billing, payment issues, and account discrepancies, ensuring prompt resolution and maintaining positive relationships. · Technician Coordination & Pricing Communication: Communicate directly with technicians by phone to provide service totals and pricing details, enabling them to accurately inform customers of expected service call costs. · Account Reconciliation: Regularly review and reconcile accounts receivable records, ensuring accuracy and completeness of financial data. · Credit Management: Monitor credit risk, and ensure compliance with credit policies. · All Hands-on deck: You may be asked to go beyond your role and assist where needed: Contribute to various tasks and provide team support. Requirements · Experience: 3-5+ years in accounts receivable, finance, or related roles. · Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced Excel skills. · Knowledge: Strong understanding of accounts receivable processes, invoicing, collections, and financial reporting. Familiarity with AIA billing is preferred but not required. · Communication Skills: Excellent verbal and written communication, with the ability to liaise effectively with clients and internal teams. Work Conditions Climate controlled, office environment Repetitive hand and wrist motion, use of computers and internal office equipment Benefits We are proud to offer a robust benefits package to our Team Members including: Competitive hourly pay Medical, dental, and vision insurance with multiple plan options Short- and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Hospital Indemnity 401(k) with Employer Match Generous Paid Time Off (PTO) Paid Holidays Team Member Recognition & Reward Programs Core Values At Dans Overhead Doors & More we base our actions on the following core values and request the same from all team members: Teamwork we operate as a team and succeed together. Grit we have the courage, strength, and character to persevere. Sincerity we are transparent and trustworthy. Development we strive for continuous improvement, both professionally and personally We are an (EOE) Equal Opportunity Employer. Requirements: PI61cd6c912f22-31181-39540556

Patient Experience Specialist - Orthodontics Cedar Rapids, IA | 4-Day Workweek | No Nights or Weekends We're partnering with a respected and growing orthodontic practice in Cedar Rapids to find a friendly, organized, and tech-savvy Patient Experience Specialist to join their patient-centered front desk team. As the first person to greet patients when they walk into our clinics, you set the tone for their entire experience. From welcoming patients and scheduling visits to processing payments and supporting daily office flow, you help ensure every interaction feels smooth, personal, and professional. If you love helping people, thrive in a fast-paced environment, and bring both warmth and attention to detail to your work, this could be the perfect fit. You'll play an essential role in making each patient's visit seamless-from the first phone call to the final smile reveal. What You'll Do As one of the key faces of the practice, you'll be responsible for: Greeting patients and managing check-in/check-out across multiple providers Coordinating daily schedules and ensuring the office runs smoothly Answering phones, scheduling appointments, and managing patient communications Verifying insurance benefits and explaining payment plans with clarity and care Collecting payments, posting charges, and maintaining accurate records Supporting the orthodontic team across multiple Cedar Rapids-area locations (rotation scheduled in advance) Assisting with office projects, staff communication, and continuous process improvement You'll help patients feel comfortable from the moment they walk in-keeping patient care and teamwork at the center of everything you do. What We're Looking For 5+ years of office or administrative experience (experience with insurance or accounts receivable is a plus!) Excellent communication and customer service skills Strong computer and scheduling software proficiency (experience with practice management systems a plus) Proven ability to stay organized and manage multiple priorities Friendly, polished, and professional demeanor Ability to pass a background and financial check and maintain patient confidentiality Schedule & Location Full-time, anywhere from 35 - 40 hours/week 4-day set schedule - typically 7:00 AM-5:00 PM with a 1-hour lunch For this position, the day off is typically Tuesday or Wednesday, determined in advance No nights, weekends, or major holidays Work primarily across multiple Cedar Rapids-area offices - rotation communicated ahead of time for easy planning Compensation & Benefits Pay: $20-$24/hour, depending on experience Perks & Benefits include: 401(k) with profit sharing Paid time off + Paid sick leave 6 paid holidays Uniform allowance Continuing education credits HRA (Health Reimbursement Arrangement) - can be used for premiums or qualifying medical expenses Free orthodontic treatment for employees and children of long-term employees This is a practice that values balance - a 4-day workweek, a supportive team, and the chance to make a daily impact by helping patients feel confident in their smiles. Why You'll Love Working Here Close-knit, high-performing team that celebrates collaboration and positivity Tech-savvy office embracing modern systems and digital tools Opportunity to help people feel confident with their smiles-every single day Employee benefit: free orthodontic treatment for you (and for children of long-term employees) A team that values your time, weekends at home, and your professional growth As the practice continues to expand, you'll also have opportunities to grow within the organization-whether that's deepening your expertise in patient coordination, cross-training in insurance and treatment planning, or stepping into a future leadership role. KSI's Talent Acquisition Team partners with companies to assist with their hiring needs. All positions are direct-to-hire opportunities with the employer.

Full-time Description ************************ Auxiant's Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Prior Authorization Coordinator. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: The Prior Authorization Coordinator is responsible for the handling and tracking of medical necessity review requests received. Essential Functions: · Review plan document language to determine if a requested service is eligible under the health plan · Forward documentation to the appropriate vendor for medical necessity review · Draft and send response letters based on interpreting medical necessity determination received from outside vendor · Track medical necessity reviews internally and by using vendor portals · Run and review various reporting · Assist with department questions · Review Single Case Agreement requests Nonessential Functions: · Other duties as assigned or appropriate Education/Qualifications: · Understanding of medical terminology · Familiarity with ICD10 and HCPCS/CPT codes · 1+ year medical experience preferred · 1+ year data entry experience and QicLink experience · Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key · Proven experience in a professional office environment · High school diploma and 1-2 years related experience; or equivalent combination of education and experience. *Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more Job Type: Full-time Schedule: 8 hour shift Day shift Monday to Friday

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Heartland Express is growing and hiring; seeking professional individuals to join our team! Currently, we are seeking an Account Receivable Specialist for our North Liberty, IA headquarters. This is a full-time, immediate opening. Primary Function The A/R Specialist role is a dynamic and exciting position spanning multiple areas of responsibility. The ideal candidate will meet the qualifications below, or must be willing to do on the job training to gain fluency in these areas. Description The role is comprised of three main functions: Dedicated and Statement Billing; Accessorial Billing; and Paperwork Collections. The individual performing each of these will require well established office skills to be successful, including Excel experience, great organization skills, attention to detail, the ability to manage your time, and the ability to work in an ever-changing, team-oriented environment. A positive attitude and dependable work ethic are required for this role. The following are examples of daily tasks which must be completed timely and accurately: * Ability to read and understand invoices and contracts * Manage a large volume of email and phone traffic * Request and retrieve missing paperwork * Work with various internal technical programs and processes to generate bills and navigate through daily workflows * Communicate with other co-workers and drivers from all areas of the company professionally

Job DescriptionDescription: Title: Accounts Receivable Specialist Reports to: Accounts Receivable Manager Job Type: Full-Time Come join our team and open the door to an amazing career at Dan's Overhead Doors & More! We have an immediate need for an Accounts Receivable Specialist at our North Liberty location. Dan's Overhead Doors & More is one of Iowa's leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs. Summary In the role of Accounts Receivable Specialist, you will play a pivotal role by managing and processing incoming payments, maintaining accurate customer accounts, and ensuring timely collections. This role involves tracking invoices, reconciling accounts, and resolving payment discrepancies to maintain a healthy cash flow and support overall financial stability. The specialist will collaborate with other departments and communicate with customers to address billing issues, ensuring an efficient and professional approach to account management. Duties · Invoice Management: Generate and send invoices to customers, track payment status, and follow up on overdue accounts. · Payment Processing: Record payments, apply them to appropriate accounts, and reconcile discrepancies between customer payments and invoices. · Customer Communication: Handle customer inquiries regarding billing, payment issues, and account discrepancies, ensuring prompt resolution and maintaining positive relationships. · Technician Coordination & Pricing Communication: Communicate directly with technicians by phone to provide service totals and pricing details, enabling them to accurately inform customers of expected service call costs. · Account Reconciliation: Regularly review and reconcile accounts receivable records, ensuring accuracy and completeness of financial data. · Credit Management: Monitor credit risk, and ensure compliance with credit policies. · All Hands-on deck: You may be asked to go beyond your role and assist where needed: Contribute to various tasks and provide team support. Requirements · Experience: 3-5+ years in accounts receivable, finance, or related roles. · Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced Excel skills. · Knowledge: Strong understanding of accounts receivable processes, invoicing, collections, and financial reporting. Familiarity with AIA billing is preferred but not required. · Communication Skills: Excellent verbal and written communication, with the ability to liaise effectively with clients and internal teams. Work Conditions Climate controlled, office environment Repetitive hand and wrist motion, use of computers and internal office equipment Benefits We are proud to offer a robust benefits package to our Team Members including: Competitive hourly pay Medical, dental, and vision insurance with multiple plan options Short- and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Hospital Indemnity 401(k) with Employer Match Generous Paid Time Off (PTO) Paid Holidays Team Member Recognition & Reward Programs Core Values At Dan's Overhead Doors & More we base our actions on the following core values and request the same from all team members: Teamwork - we operate as a team and succeed together. Grit - we have the courage, strength, and character to persevere. Sincerity - we are transparent and trustworthy. Development - we strive for continuous improvement, both professionally and personally We are an (EOE) Equal Opportunity Employer. Requirements:

Full-time Description Title: Accounts Receivable Specialist Reports to: Accounts Receivable Manager Job Type: Full-Time Come join our team and open the door to an amazing career at Dan's Overhead Doors & More! We have an immediate need for an Accounts Receivable Specialist at our North Liberty location. Dan's Overhead Doors & More is one of Iowa's leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs. Summary In the role of Accounts Receivable Specialist, you will play a pivotal role by managing and processing incoming payments, maintaining accurate customer accounts, and ensuring timely collections. This role involves tracking invoices, reconciling accounts, and resolving payment discrepancies to maintain a healthy cash flow and support overall financial stability. The specialist will collaborate with other departments and communicate with customers to address billing issues, ensuring an efficient and professional approach to account management. Duties · Invoice Management: Generate and send invoices to customers, track payment status, and follow up on overdue accounts. · Payment Processing: Record payments, apply them to appropriate accounts, and reconcile discrepancies between customer payments and invoices. · Customer Communication: Handle customer inquiries regarding billing, payment issues, and account discrepancies, ensuring prompt resolution and maintaining positive relationships. · Technician Coordination & Pricing Communication: Communicate directly with technicians by phone to provide service totals and pricing details, enabling them to accurately inform customers of expected service call costs. · Account Reconciliation: Regularly review and reconcile accounts receivable records, ensuring accuracy and completeness of financial data. · Credit Management: Monitor credit risk, and ensure compliance with credit policies. · All Hands-on deck: You may be asked to go beyond your role and assist where needed: Contribute to various tasks and provide team support. Requirements · Experience: 3-5+ years in accounts receivable, finance, or related roles. · Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced Excel skills. · Knowledge: Strong understanding of accounts receivable processes, invoicing, collections, and financial reporting. Familiarity with AIA billing is preferred but not required. · Communication Skills: Excellent verbal and written communication, with the ability to liaise effectively with clients and internal teams. Work Conditions Climate controlled, office environment Repetitive hand and wrist motion, use of computers and internal office equipment Benefits We are proud to offer a robust benefits package to our Team Members including: Competitive hourly pay Medical, dental, and vision insurance with multiple plan options Short- and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Hospital Indemnity 401(k) with Employer Match Generous Paid Time Off (PTO) Paid Holidays Team Member Recognition & Reward Programs Core Values At Dan's Overhead Doors & More we base our actions on the following core values and request the same from all team members: Teamwork - we operate as a team and succeed together. Grit - we have the courage, strength, and character to persevere. Sincerity - we are transparent and trustworthy. Development - we strive for continuous improvement, both professionally and personally We are an (EOE) Equal Opportunity Employer.

Heartland Express is growing and hiring; seeking professional individuals to join our team! Currently, we are seeking an Account Receivable Specialist for our North Liberty, IA headquarters. This is a full-time, immediate opening. Primary Function The A/R Specialist role is a dynamic and exciting position spanning multiple areas of responsibility. The ideal candidate will meet the qualifications below, or must be willing to do on the job training to gain fluency in these areas. Description The role is comprised of three main functions: Dedicated and Statement Billing; Accessorial Billing; and Paperwork Collections. The individual performing each of these will require well established office skills to be successful, including Excel experience, great organization skills, attention to detail, the ability to manage your time, and the ability to work in an ever-changing, team-oriented environment. A positive attitude and dependable work ethic are required for this role.

Job DescriptionBenefits: 401(k) matching Health insurance Paid time off Training & development Your Impact Matters: Become an Account Representative - State Farm Agent Team Member with Heath Kilpatrick - State Farm Agent Are you passionate about helping people make informed decisions and building strong relationships? Welcome to Heath's State Farm Agency, where excellence and dedication define our service. Renowned throughout the Cedar Rapids area, Heath is known not only for his expertise in insurance but also for his commitment to mentoring and empowering his team. In this role, you will be responsible for guiding clients through the insurance process, ensuring their needs are met promptly and efficiently. Your work will make a real difference by delivering solutions that improve our clients' lives. At our agency, you'll find a blend of personalized, attentive care that is paired with a commitment to professional growth. Our team ensures that every client receives the highest level of service. Join us and discover why Heath's State Farm Agency stands out as a leading agency in providing reliable and tailored insurance solutions. What You'll Do: Guide clients through insurance products and services with ease. Support customers with policy applications and renewals. Respond to client inquiries promptly and professionally. Keep track of client interactions with accuracy and attention to detail. What We're Looking For: Strong communication and relationship-building skills. A knack for multitasking and staying organized. Experience in customer service or sales is a plus.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Profit sharing Training & development Wellness resources ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Doug Valentine - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Medical Front Office Specialist Quick Visit Urgent Care - Washington, Iowa We are seeking a full time Front Office Specialist to become a part of our team working in the urgent care/primary care setting. Your main focus will be providing high-quality patient care as part of a healthcare team. You will work within the scope of the medical protocols established by the company and within the scope of duties assigned, to provide prompt, comprehensive and competent medical care. The ideal candidate is an experienced medical front office receptionist or assistant who has two years of customer experience, works well with others, and has a positive experience with patient care. Key Tasks and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Must have a pleasant disposition with a desire to provide great customer service. Ability to check patients in and out at the front desk to ensure patient flow and when needed Consistently communicates with patients on wait times; provides direction to the next step in the treatment process Understand Insurance verification process and data entry into EMR Must be organized and detail-oriented Provides solutions to patient problems and recognizes and seeks help in emergent/ hazardous situations Completes patient check-in/out procedures when necessary Obtains and accurately documents of each patient. Maintains examination room and stocks if necessary Adheres to infection control/safety guidelines and patient confidentiality policies Performs other duties as assigned Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions Taking deposits and getting change from the bank Experience with MS Word and MS Excel, knowledge of HIPAA, ability to work independently and as a team. Knowledge of office equipment to include fax, scanner, and copy machine. Must be willing to travel as needed to other clinics. Must maintain regular and sustained attendance. Job descriptions are subject to change, whether that is adding or taking away duties, by the discretion of the company. Schedule: 12 Hour Shift Monday to Friday Weekends Benefits: Health, Dental, Vision Insurance Short Term Disability 401k Program PTO Employer covered Long Term Disability and Life Insurance Policy Employee Discount Program - Free visits to you and discounted care for your family! Quarterly and annual BONUS OPPORTUNITIES Join Us in Creating a Healthier Tomorrow! Ready to be a catalyst for change and innovation? Join us in shaping the future of healthcare. It's about more than just a job - it's about leaving a lasting impact on the way we approach healthcare in Iowa. We can't wait to start this journey with you! Equal Opportunity Statement QuickVisit is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race (including discrimination on the basis of a person's hair texture or protective hairstyle commonly or historically associated with race, such as braids, locks, and twists), color, national origin, ancestry, religion, creed, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), marital status, AIDS/HIV status, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Requirements Education and Experience: High School graduate or equivalent 2 years of customer service required

PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER CONSIDERATION OF THIS POSITION - THIS INCLUDES THE WORK EXPERIENCE AND EDUCATION PROFILES. The Physicians' Clinic of Iowa is seeking full time Registration Specialists to join our busy practices and team of dedicated medical professionals. Primary duties for this position include but are not limited to: Greet patients upon arrival for their appointments Collect co-pays, answer phones, and answer general patient questions Scan and/or verify patient information Oversee waiting area and assist with patient flow Qualifications: Previous experience in a medical office setting, patient registration, scheduling, and medical insurance preferred. Strong Commitment to patient care and teamwork. Excellent communication skills, professionalism, reliability, and maintaining confidentiality. Proficiency (or ability to become proficient) in EMR and related computer systems. Thorough understanding of safety regulations and best practices. Why Join PCI? Competitive salary and comprehensive benefits. No nights or weekends. Paid holidays and a generous paid time off program. Supportive, team-oriented work environment focused on quality and compassion in patient care. PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.

Job Family Account / Relationship Management About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Provides customer support to clients, advisors, TPAs and client executives for retirement plan accounts. Responsibilities * Respond to service inquiries from clients, advisors, TPAs and client executives. * Handle client transactions, including payroll, distribution and enrollment needs. * Document and initiate processing requests; ensure information is updated in appropriate systems. * Provide client reporting, including APR and BI, as requested. * Coordinate complex plan activities, including fund changes, re-pricing and product conversions. * Order materials on behalf of clients/advisors, such as enrollment kits, investment summaries, and other prepared materials. Qualifications * Bachelor's degree in a business-related field or equivalent work experience. * Two years of retirement industry experience. * One year of customer service experience. * Written/verbal communication and interpersonal skills. * Organizational skills and the ability to multi-task. * Basic skills in MS Word, Excel, PowerPoint. Preferred Qualifications * ASPPA designation or related coursework. * Knowledge of company systems. Working Conditions * Office Environment/hybrid * Call center environment * Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations. Compensation: The salary for this position generally ranges between $43,000-$50,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2. Bonus Eligibility: This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Disclaimer: Beware of fake job offers! We've been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note: * We will never request personal information such as ID or payment for equipment upfront. * Official offers are sent via DocuSign following a verbal offer-not through text or email. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023

Job Family Account / Relationship Management About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Provides customer support to clients, advisors, TPAs and client executives for retirement plan accounts. Responsibilities Respond to service inquiries from clients, advisors, TPAs and client executives. Handle client transactions, including payroll, distribution and enrollment needs. Document and initiate processing requests; ensure information is updated in appropriate systems. Provide client reporting, including APR and BI, as requested. Coordinate complex plan activities, including fund changes, re-pricing and product conversions. Order materials on behalf of clients/advisors, such as enrollment kits, investment summaries, and other prepared materials. Qualifications Bachelor's degree in a business-related field or equivalent work experience. Two years of retirement industry experience. One year of customer service experience. Written/verbal communication and interpersonal skills. Organizational skills and the ability to multi-task. Basic skills in MS Word, Excel, PowerPoint. Preferred Qualifications ASPPA designation or related coursework. Knowledge of company systems. Working Conditions Office Environment/hybrid Call center environment *Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** Compensation: The salary for this position generally ranges between $43,000-$50,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2. Bonus Eligibility: This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Disclaimer: Beware of fake job offers! We've been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note: We will never request personal information such as ID or payment for equipment upfront. Official offers are sent via DocuSign following a verbal offer-not through text or email. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits Competitive Pay Bonus for Eligible Employees Benefits Package Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program Back-Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We Are Looking to Add a Key Member to Our Collections Team! The Portfolio Manager handles outbound and incoming communication related to outstanding delinquent lease payments. Additionally responsible for resolution of account administrative delinquencies for GreatAmerica customers. The Portfolio Manager utilizes initiative to investigate and determine why customers are delinquent on lease agreements as well as carries out responsibilities in the following functional areas: collections, customer service. The Portfolio Manager works in a cross-functional team; reports to a designated Team Leader; Portfolio Management Functional Leader, and assists other teams and functions with portfolio management issues. As a Portfolio Manager, you will: Contact and collect accounts 10-60 days past due to arrange for timely payments Process phone calls, internal inquiries, meetings, and other requests simultaneously Process research and correspondence in relation to customer disputes and collection problem inquiries Work in a team based solution oriented environment that includes customer support - from in-bound calls and outbound calling on both internal and external customers including billing, taxation, insurance, maintenance, contract terms, purchase options and account history Determine why customers are delinquent- and overcome obstacles to ensure payment Expectation to work 36 accounts per day Lives the GFSC principles and is involved in cross functional team efforts/training as required To be successful in this role you will need: Education High school graduate or equivalent Experience Desire collection experience in financial services-leasing or equivalent- but not necessary Other Requirements Demonstrated ability to perform in a high intensity, customer focused environment Proven track record of excellent written and verbal communication skills and negotiation skills Ability to research, analyze and resolve problems General math and computation skills-oral People Skills Ability to follow processes and procedures Ability to effectively process high volume incoming/outgoing phone calls Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes: Financial Benefits Competitive Compensation Monthly Bonuses for Eligible Employees 401(k) and Company Match Annual Profit Sharing Paid Time Off Health, Wellbeing, and Family Planning Benefits Paid Vacation - starting at 80 hours annually for employees in their first year of service. Paid Sick Days - Ten (10) per year with a conversion option for unused time. Ten (10) Paid Holidays per year Gym Reimbursement Health Insurance Dental Insurance Vision Insurance Short-Term and Long Term Disability Company Paid Life Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Assistance Program Parental Leave Education and Career Planning Benefits Tuition Assistance Networking Opportunities Leadership Development Opportunities Perks Paid Parking Service Awards Hybrid work arrangements Business casual environment A strong organizational culture focused on our greatest asset: you! If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at ***************************** Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.