Billing specialist jobs in Kalamazoo, MI

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: * Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. * Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. * Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. * Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. * Customer service: Provide support and communicate with patients and staff regarding billing inquiries. * Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative * Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. * Adapts to change, takes responsibility for own actions to advance team goals. * Speaks and writes clearly and persuasively in formal and informal presentations. * Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. * Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. * Gives recognition to others for results. Solid Character * Balances team and individual responsibilities while assessing own strengths and weaknesses. * Exhibits objectivity and openness to others' views. * Welcomes feedback, build positive team spirit, support all team members. * Develop alternative solutions, support and share expertise with other team members while building positive morale. * Demonstrates knowledge of company policies and treats people with respect. * Works ethically and with integrity, to uphold organizational values. * Keeps commitments, shows respect and sensitivity for cultural differences. * Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support * Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. * Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. * Prioritizes and plans work activities while understanding business implications of decisions. * Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. * Displays knowledge of market and competition that aligns with strategic goals. * Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. * Displays passion and optimism while exhibiting confidence in self and others. * Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. * Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. * Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. * Makes self-available to staff, provides regular performance feedback. * Develops individual team member skills and encourages growth. Safety and Security * Promote safety precautions and security measures to ensure the safety of both staff and patients. * Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: * While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. * The employee is frequently required to stand, walk; sit and talk and use hearing to listen. * The employee is occasionally required to reach with hands and arms, stoop and kneel. * The employee must occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: * CPC or CPB certification preferred. * Experience with payer appeals processes. * Knowledge of FQHC policies and requirements. * Exceptional customer service skills. * Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * Must have a minimum of a high school diploma. * Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. * Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. * Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

ICC West, Inc. is a marketing firm that recently opened in Holland, MI and specializes in marketing programs for our client's products and services. The client base for ICC West has expanded to leaders in Satellite Television and Consumer Electronics. With the unveiling of our solidified and effective marketing program branched from our corporate office in Grand Rapids, MI. ICC West, Inc. has developed an undeniably powerful presence in some of the world's largest chain retailers in a short amount time. Job Description ENTRY LEVEL~ FILLING IMMEDIATELY!!! Degree...No Experience? Experience... No Degree? FULL PAID TRAINING PROVIDED! CUSTOMER SERVICE MARKETING CAMPAIGN DEVELOPMENT/ PR ADVERTISING MANAGEMENT / ASSISTANT MANAGEMENT We are looking for people with potential and an ambitious drive, rather than experience, to aggressively expand in the area! We have an aggressive expansion plan laid out and are looking to find a person who would love to work in a, fun, competitive, positive-minded environment. We do not do telemarketing, residential sales, door to door, B2B, or cold calling! We offer a guaranteed hourly base pay plus commission with bonuses available. Qualifications Who We're Looking For: You can be ENTRY LEVEL or experienced. You must possess people skills. You must have good work ethic. You must be confident you'll be successful, just waiting for a career opportunity where you can prove yourself. No Experience Necessary! To schedule an interview this week with our hiring manager please submit your resume to the above email address! Additional Information All your information will be kept confidential according to EEO guidelines.

This is a full-time hourly (non-exempt) position. Overall goal is accurate charge entry and timely collection of monies due from various carriers and patients for medical, dental and behavioral health claims. Essential Functions: Post encounters as assigned and verify all Insurance Carriers Audit and chart review in a timely and accurate manner for coding and billing compliance, review all posted encounters for assigned pay codes. Make sure assigned codes meet all federal, legal and insurance regulations. File secondary claims and follow through. Submit all approved tickets electronically to the clearinghouse and retrieve and process reports from them or print them on paper, if necessary. Post payments received from third party payers manually, or if electronic posting is enabled for payer, review for oddities and make corrections when needed. Resubmit denied claims after review and corrections are made. Run aging detail and monitor old claims for payment status and correct as necessary monthly. Ensure all measures are exhausted to collect from Insurance carrier before claim is submitted to Revenue Cycle Manager for approval to write off. Inform the Manager of any issues that arise. Provide training for the front desk staff on insurance carriers on an as needed basis. Assist providers or procedure entry staff with coding for encounters and/or hospital billing Monitor regulatory changes pertaining to Medicare, Medicaid, and Commercial insurance. Credentialing duties as assigned providers with all insurance carriers. Work on special billing/financial projects and train new employees as requested. Attends billing seminars and workshops as needed. Working knowledge ICD-10, current procedural coding. Other duties as assigned. Knowledge, Skills and Abilities : Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding; public speaking skills necessary; bilingual (English/Spanish) language skills helpful Excellent customer service skills actively seek ways to assist internal and external customers within the scope of assigned duties Good basic mathematical skills use a calculator or other means to accurately assist in financial matters Good computer skills; Outlook, Windows, Microsoft Office, Excel applications. Good time management skills self-evaluate the use of time and understands how others may be affected Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing Ability to work independently (self-motivating) and as a team member Ability to develop a collaborative therapeutic alliance with individuals and make accurate professional judgments Ability to build and maintain effective working relationships with co-workers, providers, managers, patients, agency resource personnel and community members in general Familiarity with local community resources for patients with chronic disease Knowledge of the health and human services infrastructure, health insurance programs and public coverage options Problem sensitivity skills; empathetic/understanding Deductive reasoning and problem-solving skills Organized and detail-oriented Familiar with Prior authorizations and referrals as needed for claims. Education, Experience and Licensure: High school diploma or equivalent (GED) required Degree or Certificate in Billing/Coding preferred Certified in Medical and/or Dental coding preferred Two years' experience required Computer knowledge required; Windows, Microsoft Office applications and Practice Management Systems Prior experience in professional office environment preferred Physical Demands: May sit and/or stand for long periods of time Must be able to see and hear within normal range with or without correction device(s) Dexterity and hand-to-eye coordination as normally associated with operating office equipment, computers and telephone Working Conditions: Professional, fast-paced office environment

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BHG Bronson Healthcare Group 6901 Portage Road Title Patient Representative 80 Hours Central Scheduling - Portage Rd 0900-1730 Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Take calls in a high-volume incoming call center * Schedule and register patients for outpatient radiology appointments * Communicates appointment information accurately and efficiently for multiple facilities and ancillary departments across the system. * Verifies insurance eligibility using online systems. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * Assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1207 Patient Access - Call Center (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

The Accounts Receivable Billing Representative is responsible and involved in the billing of all payers including commercial, Medicare Medicaid, worker's comp and self pay. Requirements: High school diploma or the equivalent. Knowledge of insurance terminology and ICD-9/HCPC coding is preferred.

Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is **hiring** **immediately** for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Work Schedule:** M-F 8am-4:30pm **What We Offer** + Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week + Promote from within culture + Opportunity to work alongside a tenured team with career growth and mentorship opportunities + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. **Qualifications** + 2 years of commercial collections experience + Great verbal and written communication skills, with the ability to communicate in an assertive manner + The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively + 2 or more years of customer service or accounting experience in a call center setting + High school diploma or equivalent + Proficiency in Microsoft Office products including outlook, word, and excel **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

Join Our Team as a Billing Specialist III at Greencroft Communities! Are you detail-oriented and passionate about ensuring accurate billing and collections? Greencroft Communities is looking for a Billing Specialist III to support our senior living communities with Medicare, Medicaid, and third-party insurance claim submissions and collections. What You ll Do: Process and manage insurance billing and collections Monitor compliance with state and federal regulations Assist with resident account audits and financial reporting Work closely with residents, families, and team members to resolve billing inquiries Help improve efficiency and automation in billing processes What We re Looking For: 1-2 years of experience in Medicare/Medicaid or long-term care billing (preferred) Proficiency in Microsoft Excel; experience with MatrixCare is a plus Strong attention to detail and problem-solving skills Excellent communication and customer service abilities Ability to travel to affiliated communities as needed HS Diploma or Equivalent required Benefits: Medical/Dental/Vision Employer Match Retirement Plan Paid Time Off Flexible Spending Account Education Assistance Programs Critical Illness Coverage Employer Paid Life Insurance Employee Assistance/Counseling Program Bi-Weekly Payroll/Direct Deposit Join a team that values integrity, compassion, and excellence in senior care. Apply today and make a difference! Please reach out to our recruiter with any questions at ************.

Job Description Cass Family Clinic, a Federally Qualified Health Center (FQHC) committed to delivering high-quality, accessible healthcare to all, is seeking a dedicated Data Entry Specialist to join our Cassopolis team. This role is 100% on-site-remote work is not available. As a Data Entry Specialist, you will support our mission by ensuring the accuracy of patient information, assisting billing operations, and contributing to timely, compliant claims processing. This is an excellent opportunity for candidates experienced in medical billing, coding, or accounts receivable who want to grow within a mission-driven healthcare organization. Responsibilities: Accurately enter patient, visit, and insurance information into the EMR system Support billing operations, including claim corrections and documentation updates Assist with basic medical coding tasks under supervision Perform insurance eligibility and benefits verification Manage outstanding accounts receivable workflows (patient balances and insurance follow-up) Communicate with billing team members, clinical staff, and insurance carriers Provide general administrative support to ensure smooth clinic operations Maintain strict HIPAA compliance and protect patient confidentiality Qualifications: Prior experience in medical billing, coding, or healthcare accounts receivable strongly preferred Familiarity with commercial insurance, Medicare, and Medicaid Proficiency using insurance portals, eligibility tools, and claims platforms High attention to detail and accuracy in data entry Strong ability to multitask in a fast-paced environment Dependable, proactive, and able to work independently and as part of a team Excellent communication and professionalism when interacting with staff and insurance partners Compensation & Benefits: Hourly rate: $18.00-$22.00, based on experience Comprehensive medical, dental, and vision coverage Retirement plan with employer contribution Paid time off and paid holidays Employee assistance programs Opportunities for training, growth, and internal advancement Supportive, mission-focused work culture Why Work at Cass Family Clinic? Joining Cass Family Clinic means becoming part of a compassionate, patient-centered team dedicated to serving our community-regardless of background or financial circumstance. We are committed to supporting our employees with professional development, a positive work environment, and meaningful opportunities to make a difference.

Job DescriptionDescription: Internally known as a Front Office Specialist - this position is equivalent to the following positions: Patient Access Specialist Medical Receptionist Healthcare Administrative Assistant Clinic Front Desk Coordinator Patient Services Representative Medical Office Coordinator Patient Intake Coordinator Front Desk Medical Receptionist Healthcare Customer Service Representative Medical Front Office Assistant InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Full-Time Bilingual (Spanish/English) Front Office Specialist to join our team! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. As a Front Office Specialist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical health center or someone looking to kickstart their career in the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply! Work Schedule: Hours of work are Monday through Friday, generally 8:00 a.m. - 5:30 p.m. with rotating evening hours on Monday until 7:30 p.m. NO WEEKENDS!! Minimum Qualifications Possesses a thorough understanding of medical office theory and practices typically acquired through a technical training program and/or extensive practical experience in a medical practice environment. Primary Accountability Performs a variety of administrative support functions for the health center including patient reception and registration. Description of Primary Duties & Responsibilities Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor. Register patients efficiently, ensuring completion of all required forms with accurate information. Handle insurance and billing inquiries, providing clear and concise information to patients. Aid ill or distraught patients as necessary and with available resources. Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment. Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules. Assist in scheduling specialist referrals as needed for patient follow-up. Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team. Front Desk Management: Answer and direct phone calls in a professional and timely manner. Keep the reception area organized and tidy, creating a welcoming environment for patients. Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs. Requirements: Description of Primary Attributes General Development Education: High School Diploma required. Proactive and confident communicator (written and verbal). Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Detail-oriented with excellent organizational skills. Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. Compassionate, authentic, and patient focused. Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player : You enjoy collaborating with others and being a part of a strong team dynamic. Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization. Strong analytical and problem-solving skills. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Trustworthy. Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.

**Requisition ID:** 69364 Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including _Whirlpool_ , _KitchenAid_ , _JennAir, Maytag_ , _Amana,_ _Brastemp_ , _Consul_ , and _InSinkErator_ . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com . **This role in summary** Accounts Receivable Specialist will foster relationships with trade customers supporting Whirlpool's vision to be the best kitchen and laundry company, in constant pursuit of improving life at home. This position is responsible for managing the order to cash process consisting of credit, collection, debit management and customer relations for a portfolio of accounts. Accounts Receivable Specialist will collect trade customer accounts receivable payments and take action as necessary with past due balances. This includes identifying and reconciling disputed amounts, problem resolution, initiating debit and credit memos for discrepancy resolution, providing project leadership to improve departmental cash flow. In this position, you'll have the opportunity to interface with trade customers, sales, logistics, and order entry and deployment functions to develop plans and processes to ensure relationships optimize sales and cash flow. This **entry-level position** within Whirlpool's Business Unit Services provides career opportunities for upward mobility. **The position does not offer remote or alternative work arrangements. This position is located at Whirlpool's Global Headquarters in Southwest Michigan and is required to be in office 5 days per week.** **Your responsibilities will include** + Manage accounts receivable and monitor credit worthiness of trade customers + Support order approval guidelines + Manage accounts within credit lines + Perform risk management on critical past due situations **Minimum requirements** + Bachelor's Degree in Finance, Accounting or Business Administration + 1+ years of Accounting experience (experience may include internships, co-ops or academics) **Preferred skills and experiences** + The ability to identify and implement process improvements, prepare and analyze data to provide meaningful recommendations to leadership. + Excellent computer skills on a wide range of applications such as Excel, Word, Power Point, SAP, Google, etc. + Experience in order management, credit, and collections with emphasis on internal routines such as cash application, claims, accounting, letters of credit, bankruptcy, and the Uniform Commercial Code, and an understanding of the Sales and Logistics (Reverse Logistics) areas. + Excellent communicator, possess good analytical and problem solving skills, act independently and negotiate win-win solutions with a wide range of customers and internal Whirlpool process partners. + Excellent interpersonal, organizational and presentation skills. RSRWH **What we offer** Generous benefits package , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). **Additional information** Whirlpool's Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including: + **Always On Flexibility** - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. + **Two-Week Work from Anywhere** - Minimum of one-week increments for a total of two weeks per year. + **Sabbatical** - Four weeks paid leave after every five years of service. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers (********************************* . Additional information about the company can be found on Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** and YouTube (************************************************* . Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

About Us: Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of: Hard Work Innovation Teamwork Performance Excellence About the Role: We are seeking an experienced collector located in the greater Grand Rapids Metro area to join our growing team in retail consumer collections. If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you. Our Collectors enjoy an excellent performance-based incentive compensation program in addition to hourly rates commensurate with individual experience. As a Collector at the Firm, your primary duties will include: Handling inbound and outbound collections calls efficiently and effectively Effectively analyzing customer accounts making sound decisions regarding repayment Drive revenue by collecting payment-in-full and establishing repayment plans Maintain and update customer files accurately Closely follow collections scripts to ensure client expectations Record all customer payments accurately Notate all customer conversations and circumstances accurately Interact effectively with all internal and external customers Abide by all rules and regulations established by the FDCPA, FCRA and all state laws Our most successful team members share the following background and skills: At least 2 years of experience in consumer debt collection Bilingual (English/Spanish) Preferred Excellent active listening, written and verbal skills Determination to meet or exceed individual goals Strong customer service skills Exceptional negotiation skills Independent thinking and practical problem solving Why Join Us? At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer: Competitive compensation Health, dental, and vision benefits after 90 days 401k retirement plan after 6 months of service Paid holidays and generous time off Firm provided life and disability insurance Employee Assistance Program to help navigate life's challenges

Job Details Grand Rapids, MI $24.00 - $26.00 HourlyDescription The Lead Accounts Receivable Specialists performs the daily collection and processing of accounts. This individual will conduct account reviews and set ups, posting payments, and other administrative duties within the Finance department. This position is fully onsite at the corporate downtown location Qualifications Principal Duties and Responsibilities: Ensures timely credit review and approval for release of all customer orders. Collect customer information for the credit application and approval process to determine the approval or denial of credit. Consult management as needed. Initiate outbound and field incoming key account calls for those which go past due. Assists in conducting bi-weekly account reviews to identify and follow up on accounts to ensure effective collection and customer service satisfaction. Elevation of increased credit risk to management as needed. Issues monthly customer statements as required. Keeps detailed collection notes and recommends changes in customer terms. Review and release credit held orders weekly, processing authorizations on the respective credit card orders. Complete daily cash applications to include wire transfers, ACH's, and in-house deposits. Works on continuous improvement of banking processes leveraging most recent technology available from banking partner(s). Post expenses, fees, and deductions in Business Central. Calculate and record reserves for returns in accordance with contract terms and company policies. Review AR Aging Report on weekly basis and leading customer scorecard driving improvement. Assists in weekly, monthly, quarterly, and yearly reporting and analytics Performs other tasks and functions as required. Convivial Brands expectation of all team members: Adheres to all Convivial Brands Policies and Procedures. Conducts self in a manner consistent with Convivial Brands' Core Values at all times. Maintains a positive and respectful attitude with all contacts. Consistently reports to work on time and prepared to perform the duties of the position. Meets productivity standards and performs duties as workload necessitates. Maintains the privacy of all company proprietary information. Treat visitors, vendors, customers, and team members with respect and dignity. Able to safely perform the essential functions of the job with or without reasonable accommodation. Required/Desired Qualifications: Education, Training, and Experience: High School Diploma is required. Associates and/or bachelor's degree in accounting, Finance, or related field is preferred. Minimum 3-5 years' experience with accounts receivable/collections. Specific skills, knowledge, and abilities: Must be proficient in Excel & Microsoft Office suite. Accounting software experience with aptitude for learning new software programs, Microsoft Navision experience helpful not required. Highly organized with ability to manage multiple priorities and deliver assignments on time. Effectively manages change, delays, and unexpected events. Motivated, disciplined, with high personal and professional standards of integrity and ethics. Must be organized and detail-oriented with strong data analytical, problem-solving skills and presentation of information. Must possess excellent communication and interpersonal skills for interacting with customers, management, and co-workers. Must be able to manage time and stress levels efficiently and professionally while working in a small office with numerous interruptions. Must be able to work independently and with a team.

Accounts Receivable Specialist | Utilimaster | Bristol, IN (Main) Regular Employee | Salary Non-Exempt As the Accounts Receivable Specialist for Utilimaster (An Aebi Schmidt Brand) based in Bristol, IN, you will be accountable for invoice management, collections, and customer account maintenance. You will also be instrumental for ensuring accurate billing, timely payments, and providing administrative support to the accounting team. Core Responsibilities * Prepare and send accurate invoices and process daily invoices and credits * Follow up on past-due accounts, document collection efforts, and update aging reports * Process deposits (check, cash, ACH) and maintain customer database * Manage credit applications and maintain A/R files * Email monthly statements and close A/R promptly after month-end * Provide backup reception and general office support as needed * Responsible for company owned vehicle registrations * Assist with special projects and clerical tasks Qualifications * High School Diploma or GED * 3+ years in Accounts Receivable or experience in a similar accounting role * Proficient in Microsoft Office applications, with intermediate skills in Excel, preferred * Strong attention to detail and ability to meet deadlines * Typing speed of 45 wpm What Makes You Stand Out * Associate or bachelor's degree in business or finance * Experience with AS400 Why The Shyft Group? Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally. * Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan * Financial Security: 401(k) with match, Disability, Life Insurance * Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference! Who we are: The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore, and Independent Truck Upfitters- are powered by 3,000+ team members across the U.S. and Canada. Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies. Equal Employment Opportunity (EEO) The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at *************************. The Shyft Group is an E-Verify Employer Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Elkhart County, Indiana. The ideal candidate will be located in Elkhart with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

This is a full-time hourly (non-exempt) position. Overall goal is accurate charge entry and timely collection of monies due from various carriers and patients for medical, dental and behavioral health claims. Essential Functions: * Post encounters as assigned and verify all Insurance Carriers * Audit and chart review in a timely and accurate manner for coding and billing compliance, review all posted encounters for assigned pay codes. * Make sure assigned codes meet all federal, legal and insurance regulations. * File secondary claims and follow through. * Submit all approved tickets electronically to the clearinghouse and retrieve and process reports from them or print them on paper, if necessary. * Post payments received from third party payers manually, or if electronic posting is enabled for payer, review for oddities and make corrections when needed. * Resubmit denied claims after review and corrections are made. * Run aging detail and monitor old claims for payment status and correct as necessary monthly. * Ensure all measures are exhausted to collect from Insurance carrier before claim is submitted to Revenue Cycle Manager for approval to write off. * Inform the Manager of any issues that arise. * Provide training for the front desk staff on insurance carriers on an as needed basis. * Assist providers or procedure entry staff with coding for encounters and/or hospital billing * Monitor regulatory changes pertaining to Medicare, Medicaid, and Commercial insurance. * Credentialing duties as assigned providers with all insurance carriers. * Work on special billing/financial projects and train new employees as requested. * Attends billing seminars and workshops as needed. * Working knowledge ICD-10, current procedural coding. * Other duties as assigned. Knowledge, Skills and Abilities: * Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding; public speaking skills necessary; bilingual (English/Spanish) language skills helpful * Excellent customer service skills actively seek ways to assist internal and external customers within the scope of assigned duties * Good basic mathematical skills use a calculator or other means to accurately assist in financial matters * Good computer skills; Outlook, Windows, Microsoft Office, Excel applications. * Good time management skills self-evaluate the use of time and understands how others may be affected * Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing * Ability to work independently (self-motivating) and as a team member * Ability to develop a collaborative therapeutic alliance with individuals and make accurate professional judgments * Ability to build and maintain effective working relationships with co-workers, providers, managers, patients, agency resource personnel and community members in general * Familiarity with local community resources for patients with chronic disease * Knowledge of the health and human services infrastructure, health insurance programs and public coverage options * Problem sensitivity skills; empathetic/understanding * Deductive reasoning and problem-solving skills * Organized and detail-oriented * Familiar with Prior authorizations and referrals as needed for claims. Education, Experience and Licensure: * High school diploma or equivalent (GED) required * Degree or Certificate in Billing/Coding preferred * Certified in Medical and/or Dental coding preferred * Two years' experience required * Computer knowledge required; Windows, Microsoft Office applications and Practice Management Systems * Prior experience in professional office environment preferred Physical Demands: * May sit and/or stand for long periods of time * Must be able to see and hear within normal range with or without correction device(s) * Dexterity and hand-to-eye coordination as normally associated with operating office equipment, computers and telephone Working Conditions: Professional, fast-paced office environment

Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Work Schedule: M-F 8am-4:30pm What We Offer * Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week * Promote from within culture * Opportunity to work alongside a tenured team with career growth and mentorship opportunities * Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date * 401(k) retirement plan with company match * Paid vacation, sick days, and holidays * Company-paid disability and life insurance * Tuition reimbursement * Employee discounts and perks Responsibilities As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. Qualifications * 2 years of commercial collections experience * Great verbal and written communication skills, with the ability to communicate in an assertive manner * The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively * 2 or more years of customer service or accounting experience in a call center setting * High school diploma or equivalent * Proficiency in Microsoft Office products including outlook, word, and excel About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ********************* Working for CORT For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.