Billing specialist jobs in Las Cruces, NM

ADP is hiring a TLM Billing Consultant. In this position you will be responsible for the execution of all billing aspects for the Major Accounts TLM and SBS TLM product set. Requires detailed product knowledge, systems knowledge, and awareness of the order entry and manual billing processes that occur across Major Accounts Service Hubs. Interacts with required stakeholders/functional areas to ensure accurate and timely billing, including direct responsibility for communication with Field Finance Executives. Accountable for minimizing errors and credit memos, and fielding and responding to inquiries from Service Hub and Division Leadership in accordance with reasonable service level agreements. Responsible for the research and processing of Lost Account Requests LAR, ensuring follow up with Service Hubs as needed, and performing loss recognition entries in OPS. Maintains Suspense and Technical Lost Business to acceptable levels which requires in-depth research using multiple systems and information. Interacts with the TLM Service Hub, PC Support, Regional Accounting, Implementation, Major Accounts and SBS TLM Finance Leaders to research and resolve complex issues and questions. TLM Billing Consultants must be able to analyze information obtained through multiple systems and functional areas to determine the appropriate and correct course of action. They must be able to effectively communicate with Senior Finance and Service Hub Leaders and to make decisions based on detailed trend analysis. TLM Billing Consultants will be evaluated based on the following criteria: 1- Ability to provide world class service to the Finance Leadership 2- Ability to minimize the amount of variability in quality and timeliness that has been observed with the existing decentralized structure 3- Ability to minimize and optimally eliminate billing errors and controllable credit memos. Each TLM Billing Consultant would be responsible for billing a portion of the $261 Million in current Estimated Annual Revenue obtained from the TLM Product Set, which amounts to $29 Million per Associate using 9 FTE as a benchmark. Therefore, failure to perform the functions accurately, execute the required research correctly and thoroughly, and make relevant and appropriate decisions could potentially result in millions of dollars in lost or delayed revenue. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: Execute Major Accounts and SBS TLM billing for a designated client base of multiple regions. This includes manual billing as well as billing generated via KPCMOBIL and the TLM Great Plains billing file. Research and resolution of suspense items. This requires a keen attention to detail and case management ability. This may also involve engaging in client account reviews with order entry associates, implementation specialists, and regional and SBS finance teams. Perform billing and termination processes required for Sarbanes-Oxley compliance, including detailed research to determine appropriate courses of action. Team with regional and Service Hub associates to research and resolve complex client billing inquiries and issues. Execute the weekly start process for packaged pricing sales. Ad-hoc billing research and clean up (revenue sort audit, bundle audit, etc.) Research to address TLB maintaining the total dollar value of TLM items on TLB to acceptable levels. Research and process LAR's including the OPS loss recognition entry and performing billing deletes as needed. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: Over 3 Years, Up to 5 Years of Directly Related Experience High School Diploma or equivalent

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Non-Exempt $17.75 Job Summary: Performs daily duties of billing electronic and/or paper insurance claims to maximize third party insurance revenues fully by Posting of EOB's. Additionally, follow up and tracking procedures must be enacted upon to ensure maximum revenue is collected. Core Competencies: Knowledge of insurance billing procedures, ICD-9, CPT and HCPC coding . Excellent verbal and written communications skills . Must have math and data entry skills . Must possess ability to organize and maintain follow-up systems . Must have high attention to detail and organizational skills . Must maintain a high level of confidentiality . Ability to work effectively without direct supervision . Requires ability to interpret policies and guidelines and make appropriate judgments where no clear precedent exits. Ability to maintain effective working relationships with internal and external customers. Must be self- initiating and adaptable. Job Requirements: High school diploma or equivalent and two years' experience in similar position (preferred) . Previous experience in a medical setting (preferred) Benefits: Health Insurance - PPO Dental Insurance Vision Insurance 401(K) with employer matching Life and AD&D Insurance Short Term Disability Long Term Disability Supplement Life Insurance Paid Time Off (PTO) Holidays (9) Education Reimbursement Cafeteria Plan Employee Assistance Program Travel Reimbursement 41-00-766-01 #INDEL

Replies within 24 hours Benefits: Employee discounts Opportunity for advancement Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job SummaryWe are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone. Responsibilities Processing insurance claims through both private insurance and Medicaid/Medicare Note and process all necessary forms from the insurance Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures Work with doctor's offices and hospitals to obtain charge information and billing details Enter all billing and payment information into the system properly and without errors Answer phones, assist clients with questions, take messages, and screen calls Process patient payments Ensure funds are properly allocated Maintains the highest level of confidentiality Bill medical insurance claims in a timely manner Work denials Establish and maintain credentialing for practice/providers Send delinquent accounts to collections Strictly adhere to HIPAA standards Qualifications Strong customer service skills Previous experience with medical coding or billing required Strong organization skills Excellent attention to detail Team player Note: This position is in-person (not remote) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Us: At Elite Dermatology, we're committed to providing a superior level of care in a friendly and personalized environment. We are a privately owned, fast-paced, specialized medical practice who takes pride in providing Las Cruces & surrounding areas with options for their skin care needs. Our employees are part of a work culture that promotes teamwork and great patient care. In order to be a part of our team, you must be detail oriented, have a friendly personality, and hold yourself to the highest ethical standards.

" Job Title: Insurance Biller II Job Type: Full-time Your experience matters At Memorial Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. How you'll contribute You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Qualifications and requirements Assists with all functions associated with the Central Billing office. Processes unpaid accounts by contacting insurance payers. Goes above and beyond to be sure all accounts are worked and helps management with training and department process improvement. High school diploma or equivalent. Minimum one (1) year experience in medical office or clerical background. Demonstrated skills in working with computers. Knowledge of collection practices with insurance payers. Knowledge of governmental, legal, and regulatory provisions related to collection activity. Certification or completion courses must meet the standards of Memorial Medical Center. Job Description outlines physical requirements of the position. About Us Memorial Medical Center is a 199 bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement “Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran "

Job DescriptionDescription: Responsible for the accurate medical claims processing, insurance verifications, and payment posting while ensuring maximum reimbursement through proper billing practices. · Submit clean claims to insurance companies and follow up on unpaid claims · Verify patient insurance eligibility and benefits · Process and post payments from insurance companies and patients · Review and appeal denied claims · Monitor accounts receivable and work aging reports · Ensure compliance with billing regulations and coding guidelines · Handle patient billing inquiries and resolve discrepancies · Maintain accurate patient records and billing documentation · Manages time to complete work in a timely manner and be a team player · Work collaboratively with clinical staff to ensure proper documentation · Strong attention to detail and organizational skills Requirements: · High School graduate or equivalent, associate's degree in healthcare administration or related field (preferred) · 2+ years of medical billing experience · Medical Billing Certification (CPC, CBCS, or similar) (preferred) · Strong knowledge of CPT, ICD-10, and HCPCS coding (preferred) Knowledge of specialty-specific billing requirements (preferred) · Prior experience in healthcare collections · Experience with Centricity AKA Athena Practice, eClinical Works, Tebra, etc. preferred · Proficiency in medical billing software and EMR systems · Understanding of insurance guidelines and regulations · Knowledge of Medicare, Medicaid, and commercial insurance billing · Excellent attention to detail and organizational skills · Strong written and verbal communication abilities

Paso Del Norte is hiring a Biller Welcome to Paso Del Norte We have 5 OR rooms and 1 Treatment room. We perform outpatient surgical procedures in Anesthesia, ENT, General, GI, Ortho, OB/GYN, Pain, Plastic, Podiatry. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day. Biller at Paso Del Norte After patient transactions have been properly coded, create billing batches. Review information from the patient's file on system chart. Verify insurance coverage. Bill per procedure and appropriate contract. Verify procedures and check modifiers. Write off per USPI policy and surgery center guidelines. Calculate correct fee and process billing transactions. Print bills. Post billings. Send bills. Qualifications * High School Diploma or equivalent.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Eisai is in the midst of an important launch of a new product in the U.S. focused on educating HCPs on a treatment for appropriate individuals suffering from mild cognitive impairment due to Alzheimer's disease (AD) or mild AD. The Neurology Account Specialist (NAS) will be part of a diverse team of sales professionals who support this important launch and will be responsible for developing and executing business plans for their assigned geography. In this role, the NAS will have the primary role of demand generation by conveying complex clinical information to customers and key stakeholders consistent with the FDA-approved indication. Additionally, the NAS will be responsible for ensuring customers are educated on the simplest patient journey to therapy within their assigned geography. The individual must be able to utilize exemplary interpersonal skills to uncover and address the customer's educational needs. The NAS will be required to effectively understand, navigate, and communicate a successful patient pathway to customers. The NAS will be an agile learner with the expectation of understanding Alzheimer's disease and the competitive landscape in which we will market our brand. They will build trusted professional relationships with appropriate Healthcare Professionals (HCPs), other HCPs, and office staff and be expected to work cross-functionally while adhering to all of Eisai's ethics and compliance standards. Responsibilities: Responsible for sales and demand generation within assigned geography by effectively conveying complex clinical information to customers and key stakeholders. Develop, maintain, and execute strategic key-account plans. Effectively understand, navigate, and communicate a successful patient pathway to customers. Anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography. Collaborate with cross-functional teams to assist in providing the knowledge needed for hospitals to make informed formulary decisions. Conduct ongoing analysis for assigned IDNs (including market and account dynamics, stakeholder mapping/management, HCP referral process, access, account department drivers, patient pathway). Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace. Seek out mentorship to learn and build key sales skills. Qualifications: Specialist- AD Bachelor's degree with 3+ years experience in two or more of: infusion, diagnostic, biologic, medical device, buy and bill, rare disease, specialty pharmacy, and/or neurology; Neurology and infused product experience preferred. Experience working with U.S. healthcare industry (including delivery of care, market access and reimbursement landscape, and key stakeholders that influence decision-making within local markets and healthcare systems). Experience working with healthcare delivery systems (including buy & bill, specialty pharmacy, distribution models, medical device and/or biologics experience) strongly preferred. Additional commercial function experience (e.g. sales training, marketing, managed markets, sales/business analytics) preferred. Experience working with pharmaceutical manufacturer compliance & regulatory requirements preferred. Experience navigating matrixed environments in a constructive and collaborative manner, notably across functions and with external business partners. Sr. Specialist- AD Proven track record in successfully building and executing business plans for top markets within their geography. Demonstrated success in driving growth and profitability, establishing strong trusted partnerships, leveraging market and customer insights, and strategic and tactical planning. Experience effectively working and coordinating activities across of multidisciplinary matrix teams within Eisai. Demonstrated success in networking, establishing, and maintaining strong business relationships with customers. Proven performance as a Specialist and fulfillment of defined promotion criteria. As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Clinical Acumen (AD), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management Eisai Salary Transparency Language: The annual base salary range for the Neurology Account Specialist - (El Paso, TX) is from :$127,400-$167,300Under current guidelines, this position is eligible to participate in : Eisai Inc. Sales Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ********************************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation

Job DescriptionSalary: Looking for highly-motivated individuals who are interested in working in the medical field. No prior experience necessary. Job duties include but are not limited to: Operate telephone business systems equipment to relay incoming, outgoing and interoffice calls Delivering patient messages to medical providers Scheduling/Confirming medical appointments Providing customer service and informing patients of company medical, scheduling, and billing policies. Responsible for clerical duties such as e-fax documents, authorizations, updating records, and more Call or send electronic messages to other organizations such as pharmacies, and insurance companies Minimum requirements High School Diploma or GED equivalent Computer/Typing skills: at least 35 WPM Abilities required Bilingual English/Spanish preferred Excellent Interpersonal Communication Skills Computer Applications Skills Complex Problem-Solving Skills Customer Service Skills a must.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Arleen Beard - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Crystal Martinez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Eric Prieto - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an Account Representative for the Escobar State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Our goal is to identify needs through "needs based conversations" by providing products that are suitable to a customer's needs and future goals. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Our agency gives you the training you need to succeed. RESPONSIBILITIES: Provide information about insurance products and services. Have needs based conversation to provide products suitable for customers. Outdoor sales such as business to business are required. Outbound calls - 50-60/day. Cold calling is mandatory. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Bilingual in Spanish and English Experience in customer service or sales preferred. Property and Casualty license must be obtained in 1st month Life and Health license must be obtained by 2nd month If you are looking for a career that will challenge you, then this is suitable for you. I look forward to hearing from you!

Job DescriptionBenefits: Simple IRA License Paid by Agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Team Casillas - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job Description Job Ad Template Company name: El Paso Child Guidance Center Insurance Verification Specialist Position type: Full Time Pay range: $ 14.00 El Paso, Texas 79903 1 vacancy Benefits: We offer our team - Medical, dental, and vision insurance and 401(k) Generous paid time off, extended illness leave, and paid holidays Mental Health Hours Excellent growth and development opportunities As well as company-paid benefits such as life insurance and short-term disability! About Us Aliviane Inc. is committed to providing treatment to members of our community who struggle with substance abuse. Through substance use and mental health services, education, and awareness we help people recover from addiction as they embrace their voice, discover their journey, and engage their community. The success of our mission is made possible by the skills and contributions of our diverse team. Become a part of a unique organization that is spearheading substance use treatment in Texas. Become a part of Aliviane! Job Summary The insurance verification specialist plays a crucial role in confirming the active status of clients' insurance coverage. This includes conducting thorough insurance verification, following up on billing utilization in the EHR system, and ensuring timely submission and entry of prior authorizations for selected insurances. This role requires extensive phone communication. Essential Duties and Responsibilities • Process initial insurance verification of all insurances. • Determine insurance financial information such as coinsurance, deductible, etc. to determine client responsibility. • Update insurance information and client responsibility when needed. • Conduct monthly insurance verification of MCO's. • Obtain prior authorization and enter approvals. • Submit amendments of prior authorizations when needed. • Work close with billing to ensure proper payments are collected and EHR is updated. • Support billing in failed claims and activities. • Data entry of Daily Census. • Facilitates communication between insurances, billing department and programs. • Explain coverage and answer questions related to insurance. • Verify insurance day prior to appointments. • Train as back-up to receptionist. Work Schedule The work schedule is Standard from 8:00 a.m. to 5:00 p.m. Monday through Friday. Weekend as needed

Responsible for processing the billing, collection, and reconciliation of individual student, staff, and agency accounts. In-person work on campus is an essential function of this position.Analyze transactions affecting students' and agencies' accounts. Verify amounts on individual and general ledger accounts. Adjust data to correct sub-ledger and general ledger accounts, maintain statistical spreadsheet on receivable and related activities. Verify grant and receivable coding supported by external contracts, purchase orders, internal memos, correspondence and letters of credit affecting departments such as Academic and Continuing Education, Financial Aid, Registrar, and financial reporting. Interact with all related Banner modules in identifying amounts, awards and revenue transactions. Process journal entries, adjustments, charge payments and vouchers on overpayments on Banner integrated system. Research records, interact with Tuition, Registrar, Continuing Education, Financial Aid, Accounts Payable, Counseling, Cashier and General Accounting to verify transactions. Compare cashier receipts batch against sub-ledger database. Assign detail codes on Banner System for scholarships, grants, and financial aid requests on special processes for registration purposes. Process continuing education and academic registration for students requiring special coding. Verify calculation of awards to specific grants and invoices distributed to agencies and other sources for reconciliation. Generate detailed spreadsheets on agency accounts receivable for collection purposes. Process Schedule Revision Forms on database to ensure correct posting of revenue to District's general ledger. Process journal entries and post to electronic deposits affecting Treasury Fund. Process invoices through compilation and verification of documents, process receivable payments on Banner. Assess charges accordingly to loan receivables and return checks as needed. Process miscellaneous transactions and post them to student accounts. Disseminate information on policies and procedures of Federal, college and department(s). Distribute correspondence, financial aid and student refund checks, flag accounts for special conditions such as uncollectible, turnover, bankruptcy, and other departmental requests. Prioritize workload according to deadline on receivables. Process and distribute payout checks released from receivables. Assign special codes on Banner Detail Code along with related general ledger set up affecting revenue and expenses as well as receivables. Perform other duties as assigned.Required Qualifications: 1. Associate's Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills and abilities. NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application. 2. Knowledge of receivables, collection processes, and reconciliations. 3. Experience working with a personal computer, fax, telephone, copier, and other equipment associated with an office environment. 4. Experience in word-processing, spreadsheet, database, e-mail, and presentation software. Special Conditions: 1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures. 2. Extension of application deadline.Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline. COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted. If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy. A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted. Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation). Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework. Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered. In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed. The El Paso County Community College District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status. Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit, use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

COLLECTIONS REPRESENTATIVE JOB OPENINGS Join our team and grow with us! We need collections representatives to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Utilize various contact technology and recovery strategies to locate right parties Understand the customers situation and identify best means of payment plan Negotiate payment terms with empathy, tact, and professionalism Make outbound and receive inbound calls Follow all required scripts, policies, and procedures Respond effectively to common challenges to collection calls while discussing means of resolving open accounts Meet monthly goals and perform other assigned duties Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Benefits: Paid time off Competitive salary Training & development Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Job SummaryWe are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue payments Research client information and historical data on accounts Communicate with clients regarding overdue accounts Resolve issues with customers that have past due accounts Maintain accurate documentation of account status and collection efforts Report on collection activity and present to management Qualifications High school diploma/GED required Previous experience as a Collection Specialist or in a similar position Understanding of collection techniques Knowledge of debt collection laws and regulations Familiarity with Microsoft Office, Excel, and computer databases Ability to work well under pressure Excellent communication and negotiation skills Compensation: $18.00 - $19.00 per hour About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform. Job Description We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile radius of El Paso, Texas. Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact. YOUR DAY-TO-DAY: Responsible for outbound and inbound calls, collecting on accounts that are past due Provide top tier support and service to our customers THE DETAILS: Start Date: Monday, November 17, 2025 Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required Full Time Shifts Available: Monday through Friday, either 8:00AM-4:30PM, 10:00AM-6:30PM or 11:30AM-8:00PM Saturdays Required: 6:30AM-3:00PM Compensation: $14.25/HR + BONUS YOU'LL BRING: Customer Service and prior collections experience with impeccable interpersonal skills Excellent verbal and written communication skills Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously Phone experience in a customer service/call center environment High school diploma or GED equivalent, must also be 18 years or older REQUIREMENTS FOR WORK FROM HOME: You must be located within a 60-mile radius of El Paso, TX You must have a designated home-based workspace (preferably one that is quiet and free from distractions) You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems) WE OFFER: Competitive Compensation Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave Company Matched 401k Paid Time Off + Paid Holidays + Paid Volunteer Hours Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) Employee Stock Purchase Program Tuition Reimbursement Charitable Gift Matching Job required equipment and services Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.