Hours: Mon-Fri 8:00am-4:30pm
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$30k-36k yearly est. 5d ago
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Accounts Receivable, Representative I
NSF International 4.3
Billing specialist job in Ann Arbor, MI
NSF is looking for a detail-driven, customer focused Accounts Receivable Representative I to support our accounting team. If you enjoy problem-solving, being organized and working in a fast-paced environment, this role offers the chance to grow your skills and make an immediate impact.
#LI-EA1
$41k-55k yearly est. 3d ago
Construction Management Representative
Project Solutions 4.6
Billing specialist job in Toledo, OH
Salary Range: $80,000-$95,000 DOE Total Compensation: Includes a range of additional benefits and living support, structured to enhance employee effectiveness while promoting overall personal and professional well-being.
See below for more details on included benefits.
Period of Performance: 650 calendar days; exact dates are yet to be determined
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. is seeking a Construction Management Representative to support a National Park Service (NPS) design-build rehabilitation project at the Perry's Victory and International Peace Memorial at Put-in-Bay, South Bass Island, Ohio. The work involves on-site construction oversight of a complex historic rehabilitation project addressing structural repairs, waterproofing, accessibility improvements, and building system upgrades at a nationally significant monument listed on the National Register of Historic Places. The Construction Management Representative will support final design coordination, full-time seasonal on-site construction oversight, and project closeout to ensure work is performed in accordance with contract requirements, preservation standards, safety regulations, and federal accessibility and historic resource protection requirements in a highly sensitive historic setting.
This role is contingent upon award of project.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Arrange, attend, facilitate, and document project meetings, including weekly progress meetings, safety meetings, inspections, negotiations, and internal Government meetings; prepare meeting minutes within required timeframes.
Perform on-site inspections, including mock-ups, preparatory, initial, follow-up, and post-construction inspections; document findings with photographs, descriptions, and reports.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for NPS to review and issuance.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field
preferred
.
Minimum of five (5) years of relevant construction and/or engineering work experience in construction management, preferably aligned to civil, environmental, and site-sensitive construction.
Proven proficiency in project documentation, reporting, and stakeholder communication
Experience working on federally funded projects or within historic and environmentally sensitive sites strongly
preferred
Strong communication and reporting skills, with a track record of timely coordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives
preferred
Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit.
Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions.
Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms.
Ability to interpret construction schedules and accurately assess and document project progress.
Capable of reviewing and evaluating payment requests against completed work and contractual milestones.
Relevant experience on projects involving similar scope of work.
OSHA 30 construction safety training preferred.
Written and verbal communication, problem-solving, and conflict resolution skills
Strong computer and technology literacy to utilize PCs and mobile devices.
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized.
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects.
Ability to walk or climb on a daily basis to observe contract performance.
Must be able to physically operate a motor vehicle without danger to self or to others.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
$80k-95k yearly Auto-Apply 12d ago
Billing Coordinator
Helm 4.4
Billing specialist job in Plymouth, MI
Helm is looking for an entry-level Billing Coordinator to join our Accounting and Billing team. This role ensures accurate billing, timely invoicing, and smooth cash application for multiple clients and programs. The Billing Coordinator will handle vendor invoices, job costs, client invoices, and cash application tasks, while assisting with month-end billing. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment.
Key Responsibilities:
Prepare and submit invoices for various programs and clients, ensuring accuracy and timeliness.
Administer financial management programs, including co-op, incentive programs, and promotional allowances.
Process vendor invoices, including EDI files, to clear accounts payable and generate customer invoices.
Audit job costs and transportation costs for compliance and accuracy.
Process credit memos and maintain detailed records of incoming costs.
Collaborate with sales, merchandising, and finance teams to resolve billing discrepancies.
Perform cash application tasks, including applying customer payments, reconciling accounts, and resolving unapplied or misapplied payments.
Monitor accounts receivable and follow up on outstanding invoices
Assist with month-end closing processes and reporting.
Take ownership of billing procedures, address complex billing matters, and ensure timely invoice creation.
Communicate effectively with staff across all levels of the organization.
Requirements
Education & Experience:
High School Diploma with a minimum of 2 years of billing and accounting experience required.
Knowledge of modern accounts payable/receivable practices, invoicing, job posting, and cash application procedures.
Proficiency in Microsoft Office (Excel, Word, Outlook).
NetSuite ERP experience strongly preferred.
Required Competencies:
Proficient computer skills, including Microsoft Excel
Strong organizational skills and attention to detail
Sense of urgency
$79k-112k yearly est. 60d+ ago
Billing Representative - Collections
Bridgeview Eye Partners 4.6
Billing specialist job in Maumee, OH
With direction from the A/R and Collections Manager, the Collections Billing Representative will collect insurance monies due to Midwest Eye Consultants in a manner that is legal, professional, timely and within the guidelines of Midwest Eye Consultants, Medicare, Medicaid and all third-party payors.
Locations: Maumee, OH
ESSENTIAL RESPONSIBILITIES:
Demonstrate and uphold the mission statement and values of Midwest Eye Consultants.
Resolve insurance billing related issues with insurance companies in regards to facility and physician billing.
Correct and re-bill insurance claims for payment per the billing guidelines of the payor.
Resolve coding and claim discrepancies with insurance companies.
Expedite payment from Medicare, Medicaid and third-party payors to reduce accounts receivable aging.
Assist with billing questions from staff at all MWEC sites, by being a resource for insurance coverage and general insurance/software related questions.
Respond to denied claims quickly and efficiently to ensure prompt payment.
Communicate common denial errors to the Accounts Receivable and Collections Manager with suggested solutions to improve.
Assist with the education of the office staff to improve collections performance.
Perform any other related duties as assigned by Supervisor.
OTHER RESPONSIBILITIES:
Demonstrate knowledge of the content and context of billing forms and documents such as insurance remittances and HCFA forms.
Maintain strong working knowledge of Medicare, Medicaid and third party coding, billing and collection policies, procedures and laws.
Demonstrate a strong working knowledge of CPT and ICD-10 codes and competency regarding procedural, diagnosis and HCPC coding.
Demonstrate knowledge of insurance companies' guidelines for claims preparation, billing and collections.
Demonstrate a strong working knowledge of Compulink EyeMD and claims clearinghouse software.
Work with ten-key calculators, computers and practice management software in a competent manner.
Protect MWEC and its assets by following all billing and compliance guidelines, rules and regulations and never knowingly committing a fraudulent act.
EDUCATION AND/OR EXPERIENCE:
A minimum of one (1) year experience in patient services and or Medicare/Medical billing.
Experience in Optometry/Ophthalmology billing preferred.
COMPETENCIES:
Communication skills
Attention to detail
Adaptability
Customer service oriented
Problem solving skills
Integrity
Confidentiality
Decision-making skills
Adaptable to change
Stress tolerance
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
Physical Activity: Talking, Hearing, Repetitive motion.
Physical Requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Demonstrate and maintain technical knowledge of the job and of related procedures and policies in order to provide high quality support to the department. This may involve participation in advanced training and/or certification in field as appropriate.
$33k-39k yearly est. 31d ago
Billing Specialist - 499464
Utoledo Current Employee
Billing specialist job in Toledo, OH
Title: BillingSpecialist
Department Org: Patient Financial Services - 108870
Employee Classification: B5 - Unclass Full Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 1
Start Time: 800am End Time: 430pm
Posted Salary: Starting at $21.21
Float: False
Rotate: False
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
To ensure the financial stability and lawfulness of the University of Toledo Medical Center by submitting timely and accurate billings for hospital services in compliance with Federal, State, local and private regulations. Follow up on all accounts until paid in full or until the account balance becomes private pay. To provide knowledge and professional customer service to patients, guarantors and third party payers by assisting with questions and concerns relating to patient account billing.
Minimum Qualifications:
1. Associates Degree in business or related field required; or 5-10 years hospital billing experience in lieu of degree. (PFS employee's currently holding a billingspecialist position at UTMC will be grandfathered).
2. Two years medical billing experience in a healthcare setting required.
3. Demonstrated knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course.
4. Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service.
5. Knowledge of UB04 Billing Form.
6. Demonstrated knowledge in ICD-9, ICD-10 and CPT-4 coding.
7. Ability to quickly learn to bill specific financial classes/payers.
8. Actively participates in performance improvement activities as it relates to job duties.
9. Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment.
10. Working knowledge and understanding of the laws governing billing and collection practices required.
11. Must have prior experience with Excel, and Word.
12. Ability to work independently, prioritize and complete tasks within established timeframes.
Preferred Qualifications:
1. Knowledge of revenue cycle procedures.
2. Experience with a variety of hospital patient accounting, billing, and contract management systems preferred.
3. EPIC knowledge/experience preferred.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$21.2 hourly 60d+ ago
Billing Specialist
Genacross
Billing specialist job in Toledo, OH
Job Description
BillingSpecialist
Full Time
** Pay rate between $18-19/hour **
Pay rate based on experience
Genacross Lutheran Services, a faith-based nonprofit organization, for over 160 years, has provided compassionate care and support to individuals, families, and communities in need. Genacross Team Members put our mission into action every day, using their skills, talents, and passion, to serve the needs of our community with exceptional care, innovation, and support.
The BillingSpecialist is responsible for support to Ministries through the financial reporting, billing and collections programs. They are also responsible for billing and collections of accounts receivable for Genacross and its subsidiary ministries.
What will I do as a BillingSpecialist with Genacross?
Maintains current knowledge of governmental regulations relating to Medicaid and Medicare billing as well as current trends, practices, and procedures through participation in Associations, seminars, networks and other professional development opportunities.
Participates in monthly accounts receivable reviews with Director of Revenue Cycle and facility Executive Director to identify accounts that are in arrears, begins collection process and necessary follow-up thru the attorney/litigation process as directed by the Director of Revenue Cycle.
Responsible for posting all resident ancillary charges at month end.
Ties census and generate all Private Statements to responsible parties by established deadline dates.
Ties census, generates and submits accurate Hospice, Medicaid, Medicare, and Managed Care by established deadline dates.
Ties census information and processes month-end closing of accounts receivable system by established deadline dates.
Ties out monthly billing reports for soft close.
Ties out monthly billing reports and accounts receivable aging report for General Ledger for final month end.
Maintains contact necessary team members regarding Medicaid eligibility and as well as notification of discharge/death of resident from our facility. Also, may interact directly with Job & Family Services caseworkers as needed.
Responsible for working with facility admission and social worker staff regarding resident information as it pertains to the billing function.
Deals with Residents/Family members regarding questions related to resident's accounts receivable account with the facility.
Maximizes the stewardship of all resources.
Assist resident and/or responsible party with understanding their statements.
Relays to Executive Director any care concerns that are raised during conversations with resident and/or responsible party.
Prepares Bad Debt Write-Off forms with clear explanation of collection efforts made and why this account needs to be written off.
BillingSpecialist Requirements:
Associate's degree in Accounting or related field preferred
Three to five years' experience in the billing/collections area, preferably in the long-term healthcare industry.
Strong familiarity with Microsoft Office products including, but not limited to, Word, Excel, and Outlook. Ability to learn new software application as required by the position.
Possesses strong organizational skills.
Requires strong oral and written communication skills including the ability to interact with residents, family members and county caseworkers.
Excellent interpersonal skills.
Understands directions, communicates and responds to inquiries promptly.
Genacross strives to improve the lives of everyone, including our Team Members, who daily enrich the lives of our residents, patients, clients & colleagues.
We offer exceptional Team Member Benefits:
Health, vision and dental insurance
Life insurance
401K plan with 4% employer contribution
Short-term disability
Paid time off (PTO)
Health savings account
Employee assistance program
Tuition reimbursement
Employee discounts
Join Genacross: A faith-inspired career starts here.
$18-19 hourly 6d ago
Billing Specialist
Vector Talent Solutions
Billing specialist job in Toledo, OH
Job Description
We are seeking a detail-oriented BillingSpecialist to join our team. The BillingSpecialist will be responsible for processing invoices, handling billing discrepancies, and ensuring accurate and timely billing for our customers.
Qualifications:
- High school diploma or equivalent required; Associate's degree in Accounting or related field preferred
- Proven experience in billing, accounts receivable, or a related field
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Proficient in Microsoft Excel and accounting software
Responsibilities:
- Generate and send out invoices to customers
- Review and verify accuracy of billing data and invoices
- Investigate and resolve billing discrepancies or issues
- Follow up with customers on overdue payments
- Update customer files with issued invoices and payments
- Assist with month-end closing activities
- Collaborate with the finance team to improve billing processes and efficiency
We are looking for a dedicated BillingSpecialist who is organized, efficient, and committed to maintaining high standards of accuracy and professionalism in billing processes. If you have a strong attention to detail and a passion for numbers, we encourage you to apply for this position.
This position is subject to the Federal Department of Transportation (DOT) drug & alcohol testing regulations as outlined in 49 CFR Part 382 and/or 49 CFR Part 199.Equal Opportunity Employer, including disabled and veterans.
$29k-38k yearly est. 10d ago
Billing Clerk (47386)
Global Elite Group 4.3
Billing specialist job in Garden City, MI
Billing Clerk - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services.
We are currently seeking a Billing Clerk to join our accounting department and support our accounts receivable functions. This role is ideal for a detail-oriented Accounting Clerk or finance professional looking to expand their expertise in billing, collections, and clerical accounting support.
Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation & Benefits:
* Hourly Rate $22-$26/hr. (commensurate with experience and qualifications)
* Medical, dental, and vision benefits offered
* Paid time off
* 401k
* Employee engagement, professional development, and opportunities for advancement
* Collaborative team environment with transparency and group input
Position Overview:
Reporting directly to the Accounting Manager, the Billing Clerk will provide clerical and accounting support with a primary focus on billing, accounts receivable, and collections, while also assisting with payroll processing as needed.
This role requires proficiency in accounting principles, bookkeeping, and accounts receivable processes. The successful candidate will be highly detail-oriented, organized, and comfortable working under strict deadlines in a team-driven environment.
Proficiency in Microsoft Excel and QuickBooks is essential, as both tools will be used daily to review, analyze, reconcile, and maintain accurate financial records.
Key Responsibilities:
* Generate and issue accurate, contract-based invoices for services provided.
* Maintain and review monthly billing reports to ensure accuracy in billing and payroll data.
* Prepare and distribute monthly aging reports for accounts receivable and follow up on outstanding balances.
* Proactively pursue overdue accounts and document all collection activities.
* Collaborate with internal teams to confirm accuracy of billing data.
* Prepare and track client contractual amendments and rate changes.
* Respond to client inquiries regarding invoices and payment status in a timely and professional manner.
* Assist with reconciling accounts receivable to ensure payments are applied correctly.
* Provide occasional support with payroll processing.
* Submit periodic airport, state, and local compliance reports.
* Support the Accounting Department and management team with projects as assigned.
Qualifications
Qualifications:
* High School Diploma or equivalent required; associate degree in Accounting or related field preferred.
* Minimum 2 years' experience in billing, accounts receivable, or accounting clerk functions for contract-based services.
* Proficiency in Microsoft Office 365 (Word and Excel).
* Experience with QuickBooks strongly preferred.
* Strong customer service skills for both internal and external clients.
* Ability to handle confidential financial information with discretion.
* Excellent written and verbal communication skills.
* Proven time management, organization, and multitasking abilities.
* Must be legally authorized to work in the U.S. with valid identification.
Why Join Us?
At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. Your role as a Billing Clerk will directly contribute to the financial success and operational excellence of the company. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.
$22-26 hourly 49d ago
Automotive Deal Cost/Biller
Audi, Porsche, Volkswagen of Ann Arbor
Billing specialist job in Ann Arbor, MI
Germain Audi Porsche Volkswagen of Ann Arbor
Automotive Deal Coster/Biller
Ann Arbor, MI
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Deal Coster/Biller, you are responsible for performing various accounting and administrative tasks related to the automotive industry. This role will involve handling financial transactions, preparing reports, reconciling accounts, and assisting with general accounting duties.
Responsibilities:
Process and verify all vehicle titles, registrations, and related documents in a timely and accurate manner, ensuring compliance with state and federal regulations.
Review and audit sales transactions for accuracy, completeness, and proper documentation.
Prepare and submit monthly reports on title and billing activities to management.
Collaborate with the sales, finance, and service departments to resolve any discrepancies or issues related to titles and billing.
Maintain up-to-date knowledge of state and federal regulations related to vehicle titling and registration.
Assist customers with title and registration inquiries, providing exceptional customer service at all times.
Perform other administrative duties as needed, such as data entry, filing, and record keeping.
Qualifications:
Minimum 2 years of experience in automotive title processing or billing within a dealership environment.
Strong understanding of state and federal regulations related to vehicle titling and registration.
Proficiency in MS Office Suite, with a focus on Excel, and experience with dealership management software (e.g., CDK Global, Reynolds & Reynolds).
Exceptional attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
Excellent written and verbal communication skills, with a strong commitment to customer service.
Ability to work independently and as part of a team, while maintaining a high level of professionalism and confidentiality.
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$34k-44k yearly est. Auto-Apply 60d+ ago
Pharmacy Billing Specialist
Us Workers Billing
Billing specialist job in Ann Arbor, MI
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Who We Are WRS is a medical device company headquartered in Ann Arbor, MI. We offer world class multi-modal post-op pain management for orthopedic excellence. We focus on systems that improve patient recovery and practice management. We do all of this while combating the Opioid Epidemic. We are located in the heart of downtown Ann Arbor, MI and we are looking for a full-time Pharmacy BillingSpecialist. Hybrid work is available; we prefer candidates based in Michigan.
We offer a best-in-class benefits package with a flexible work environment. Our culture is one of caring and collaboration, and we enjoy a team-oriented environment.
What You'll Do
Prepare pharmaceutical bills and invoices, and document amounts due to medical procedures and services using correct billing codes
Communicate with account managers about areas of concern with medications that are not processing appropriately
Field inbound/outbound calls to/from insurance companies
Investigate claim rejections
Distribute and document information obtained via phone, fax, and email
Verify patient information and perform data entry with a focus on accuracy
Collect and review referrals and pre-authorizations by communicating with nurse case managers and adjusters via phone
Investigate and appeal denied claims
Audit records to ensure proper submission of services prior to submitting a claim to the payor
Collaborate with the team to improve processes and efficiencies
Ensure compliance with state and federal regulations
Following up on EOBs
Demonstrate performance aligned with WRS guiding principles, including caring, collaboration, trustparency, and innovation
What You'll Bring
High School Diploma (or equivalent); college degree preferred
1-3 years' experience in medical billing
A positive approach to daily tasks and a strong work ethic
Strong analytical skills, a solution-oriented approach, with excellent follow-up skills, strong time management, a sense of urgency, and the ability to shift gears frequently throughout the day
Excellent verbal and written communication skills
Strong typing skills
Prefer experience with ICD-10 and HCPC coding
Job Type: Full-time Job Location: Ann Arbor
Flexible work from home options available.
Compensation: $45,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Physician Dispensing providers are proliferating. But WRS is one of the few that's trusted over time, with 12+ years in orthopedic healing. We know what works. And we understand that even the simplest change is tough in a busy practice. So our local support is there 24/7, to help integrate your dispensing program into your day-to-day workflow, seamlessly. Immediate dispensing can make all the difference. Our non-opioid formulary and multidisciplinary approach to healing can help manage patient's pain through non-narcotic alternatives. Ready access to treatment helps to save you time and saves patients added pain, as post-op treatment regimens begin faster. So patients may return to work faster, too. Along with our on-call pharmacist support for any questions that arise, together, we can fight today's opioid epidemic.
$45k yearly Auto-Apply 41d ago
Dental Biller
Covenant Community Care 3.9
Billing specialist job in Dearborn, MI
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We have an immediate opening for a Full-time Dental Biller.
Job Description:
Our team members perform various day-to-day patient account functions for our Dental program. Under supervision of Dental Billing Manager, the Dental Biller performs patient and third-party billing, remittance advice and payment processing, problem resolution, statement processing, old balance review, and account inquiry.
Responsibilities:
* Reviews encounters to ensure accuracy and completeness prior to claims submission, taking the necessary action to correct charge entry errors by contacting the provider of services, front desk staff, or reviewing charts for proper codes.
* Corrects and rebills clearinghouse-initiated rejections.
* Posts third party payments and denials.
* Appeals and rebills third party denials.
* Follows-up on outstanding A/R.
* Frequently works various queues within medical practice management software to correct registration, charge entry, and ledger errors.
* Matches patient payments for prepaid services to appropriate charges in practice management software.
* Processes and mails monthly patient statements.
* Assists patients with resolution of account balance discrepancies.
* Using a retrospective eligibility report, identifies and rebills accounts found with active coverage.
Administrative / Accounts Receivable
* Reconciles the self-pay payments between the bank statements and practice management software.
Inter-Departmental Coordination
* Provides feedback to front staff and/or clinic managers regarding registration error trends.
* Participates in training the clinical and administrative staff on billing functions, such as insurance eligibility verification and patient payment posting.
Required Qualifications:
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High school diploma or equivalent
* Experience in the use and review of electronic health records is a requirement.
* Thorough understanding of the health care revenue cycle
Preferred Qualification:
* Experience with Dentrix (EHR) is ideal, not mandatory
* Related coursework in accounting, billing, and coding is highly desired.
* Working knowledge of Medicaid and commercial billing regulations
Position Criteria:
* Teamwork-- Must be able to work independently and collaboratively within a team environment
* Problem Sensitivity-- The ability to tell when something is wrong or is likely to go wrong and identify optimal solutions. Excellent problem solving skills
* Active Listening-- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Service Orientation -- Actively looking for ways to help people.
* Speaking-- Talking to others to convey information effectively. Able to communicate and interact with co-workers.
* Time Management-- Managing one's own time and the time of others. Ability to multi-task and meet deadlines
* Required Language: English; Spanish fluency a plus
Job Type: Full-time
At Covenant we offer our employees:
* Comprehensive Benefit program
* Vacation, Sick, and Personal time (VSP)
* Paid holidays
* 401K
* Life insurance, long term and short term disability
Candidates must successfully complete a criminal background check and TB test as part of the hiring process.
$36k-41k yearly est. 55d ago
Billing Specialist
Verita Telecommunications
Billing specialist job in Plymouth, MI
We are seeking a detail-oriented and dependable BillingSpecialist to join our team. In this role, you will be responsible for preparing accurate invoices, maintaining up-to-date account records, and providing outstanding customer support regarding billing inquiries. Your contributions will directly support the accuracy, efficiency, and overall success of our financial operations.
Key Responsibilities
Prepare and send invoices tailored to customer requirements.
Maintain clear communication with customers regarding outstanding balances and invoice inquiries
Utilize accounting software to monitor, identify, and follow up on overdue accounts.
Collaborate with operations teams to resolve discrepancies quickly and effectively.
Develop and maintain tracking tools to improve billing accuracy and efficiency.
Provide accurate, timely billing reports as requested.
Perform other related duties as assigned.
Qualifications & Skills
Take initiative to identify any issues and create an effective and efficient solution.
Proficiency in Microsoft Office; ability to quickly learn new software.
Strong organizational skills with exceptional attention to detail.
Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
Education & Experience
High school diploma or equivalent required.
Minimum of 2 years of billing experience and general accounting knowledge preferred.
Experience in the telecommunications industry is a plus but not required.
NetSuite and SiteTracker experience a plus, but not required
Work Environment
This is an in-office position.
Requires extended periods of sitting and working at a computer.
Team Verita Benefits!
Financial Wellbeing
Competitive pay with ongoing performance review and annual merit increase
401(k) with company match
Health & Wellness
Choice of various PPO, HMO, and HSA accompanied plans
Family & Lifestyle
Paid Time Off, Paid Holidays, Bereavement Leave
Planning for the Unexpected
Short and long-term disability, life insurance Paid for by the company
Accidental death & dismemberment Paid for by the company
Voluntary life insurance, accident, and critical illness
$30k-39k yearly est. Auto-Apply 15d ago
Billing Specialist
Metroehs Pediatric Therapy
Billing specialist job in Plymouth, MI
MetroEHS Pediatric Therapy is expanding our exceptional team of professionals! We are looking for a passionate and dedicated BillingSpecialist to join our growing team and help us Reveal the Super in Every Child!
Billingspecialists maintain accurate financial records and payment procedures. They create claims billings and work closely with payor providers to resolve discrepancies for successful reprocessing. This role is a good fit for those with a high school diploma or higher education, at least 2+ years direct healthcare revenue cycle experience, as well as a high knowledge of CPT/ICD-10 medical coding. Prior experience with Raintree Systems EMR software is also highly preferred but not required. Prior experience with Community Mental Health (CMH) billing is highly preferred.
About MetroEHS Pediatric Therapy
For over 20 years, MetroEHS Pediatric Therapy has been a leader in providing integrated pediatric therapy services throughout Southeast Michigan. Our mission is to deliver evidence-based, intensive, multidisciplinary, and collaborative pediatric therapy that empowers children and their families to achieve their fullest potential. Our neighborhood therapy centers make it easy for families to access a comprehensive approach to therapy, offering Speech Therapy, Occupational Therapy, Physical Therapy, ABA Therapy, and Feeding/Swallowing Therapy in one center.
Through play, acceptance, and joy, we embrace the complexities of each child, striving to create functional outcomes that enhance their quality of life.
Your Impact
As a BillingSpecialist at MetroEHS Pediatric Therapy, you will:
Perform CMH billing, commercial insurance electronic billing, and cash posting for multiple payers.
Work with all providers to rectify billing discrepancies and billing overlaps.
Review EMR info such as medical records and notes to ensure billing accuracy.
Research denials and correct claims as needed for successful reprocessing.
Handle incoming phone calls related to patient accounts/balances.
Assist with providing support info for billing audits as needed.
Help with additional accounts receivable clean-up as directed by management.
Assist with insurance verifications
Qualifications
In addition to an eye for small details, billingspecialists need a background in medical coding/payment posting, along with strong problem-solving skills and the ability to multi-task. Experience in the following areas is crucial to be successful as a BillingSpecialist with MetroEHS Pediatric Therapy Centers.
2+ yrs billing experience in a healthcare setting (using CPT/ICD-10 coding)
Strong data entry skills (both speed and accuracy)
Highly organized and excellent at time management
Effective Communicator both externally with providers and with internal team
Competency with Microsoft Office Software Suite of programs (Word, Excel, Outlook)
Comfortable with navigating electronic medical records (Raintree Experience highly preferred)
Collaborative team player with the ability to also work independently frequently and stay on task
Positive, professional attitude
General problem-solving skills
Understands the importance of HIPAA compliance
Physical & Environmental Requirements
Prolonged Sitting and Desk Work: Remaining seated for extended periods while performing computer-based tasks, filing, data entry.
Frequent Computer Use & Fine Motor Skills: Continuous use of keyboards, mice, and other office equipment; tasks require precise finger dexterity for typing, filing, and handling small office supplies.
Visual Acuity Requirements: Ability to read printed materials and computer screens for data entry, document review, and patient records.
Light to Moderate Lifting: Lifting and carrying office supplies, paper reams (up to 20 lbs), patient folders, small equipment, or mail bins; occasional need to move office furniture or equipment.
Mobility within Facility: Walking between offices, therapy rooms, and other areas; negotiating stairs or uneven flooring; ability to navigate a busy, sometimes crowded reception area.
Stressful or Fast-Paced Environment: Managing multiple administrative tasks and patient needs concurrently; ability to prioritize under pressure and maintain composure during peak periods.
Shared Workspace & Open Office Setting: Working in cubicles or open-plan areas, which may include background noise from phones, printers, or conversations.
Exposure to Common Office Hazards: Potential for paper cuts, minor repetitive strain injuries (e.g., carpal tunnel), and ergonomic risks-requires adherence to proper workstation setup and occasional use of ergonomic aids.
Location
Administrative Headquarters in Plymouth, MI
Status
Full-time
Schedule
Monday - Friday, 9am-5pm.
Full-Time Benefits
401(k) with 4% match (fully vested after 90 days)
Medical, dental, and vision benefits
100% employer-paid group life and long-term disability insurance
3 weeks PTO (120 hours) in your first year
11 paid holidays annually
Employee Assistance Program (EAP)
529 college savings plan
Join Our Team! If you're ready to make a lasting impact in the lives of children and their families while working with an incredible team of professionals, we want to hear from you! Apply today and become part of the MetroEHS Pediatric Therapy family, where we Reveal the Super in Every Child!
$30k-39k yearly est. 14d ago
Billing Specialist
Verita Corp
Billing specialist job in Plymouth, MI
Full-Time | On-Site Verita is seeking a detail-oriented and dependable BillingSpecialist to join our team. In this role, you will be responsible for preparing accurate invoices, maintaining up-to-date account records, and providing outstanding customer support regarding billing inquiries. Your contributions will directly support the accuracy, efficiency, and overall success of our financial operations.
Key Responsibilities
* Prepare and send invoices tailored to customer requirements.
* Maintain clear communication with customers regarding outstanding balances and invoice inquiries
* Utilize accounting software to monitor, identify, and follow up on overdue accounts.
* Collaborate with operations teams to resolve discrepancies quickly and effectively.
* Develop and maintain tracking tools to improve billing accuracy and efficiency.
* Provide accurate, timely billing reports as requested.
* Perform other related duties as assigned.
Qualifications & Skills
* Take initiative to identify any issues and create an effective and efficient solution.
* Proficiency in Microsoft Office; ability to quickly learn new software.
* Strong organizational skills with exceptional attention to detail.
* Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
Education & Experience
* High school diploma or equivalent required.
* Minimum of 2 years of billing experience and general accounting knowledge preferred.
* Experience in the telecommunications industry is a plus but not required.
* NetSuite and SiteTracker experience a plus, but not required
Work Environment
* This is an in-office position.
* Requires extended periods of sitting and working at a computer.
Team Verita Benefits!
Financial Wellbeing
* Competitive pay with ongoing performance review and annual merit increase
* 401(k) with company match
Health & Wellness
* Choice of various PPO, HMO, and HSA accompanied plans
Family & Lifestyle
* Paid Time Off, Paid Holidays, Bereavement Leave
Planning for the Unexpected
* Short and long-term disability, life insurance Paid for by the company
* Accidental death & dismemberment Paid for by the company
* Voluntary life insurance, accident, and critical illness
$30k-39k yearly est. 60d+ ago
Reimbursement And Billing Coordinator
Toledo Clinic 4.6
Billing specialist job in Toledo, OH
Creates and maintains fee schedule files. Develop, test, and implement eCW applications. Monitor payor reimbursement and compliance. Assist medical offices and Business Services with fee schedules and unit fee pricing. Accountable for the TCI charge master. Support Administration and Credentialing with contracts. Perform fee analysis.
Principal Duties & Responsibilities:
Example of Essential Duties:
Responsible for the update and control of the fee schedule files.
Work with the Business Office staff to coordinate Payor issues between the Business Office, Insurance Carrier, and Medical Offices.
Maintain the TCI charge master by updating payor rates and monitoring necessary unit fee increases/decreases.
Generate payor analysis as requested by Administration/Contracting Committee.
Assist offices with any fee schedule issues they may have.
Work with IT and eCW testing new applications.
Pull contracting information as requested.
Communicate with Payors on issues regarding reimbursement
Other Essential Duties May Include (but are not limited to):
Other duties as assigned.
Knowledge, Skills & Abilities:
Required:
-
Extensive knowledge of Excel pertaining to Formulas and Pivot Tables
- Working knowledge of a physician based medical office practice.
- Knowledge of physician coding and federal/state regulations of patient care.
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
Education:
- HS diploma or GED, Medical billing
- Bachelors Degree
$39k-45k yearly est. Auto-Apply 4d ago
Billing Specialist
University of Toledo 4.0
Billing specialist job in Toledo, OH
Title: BillingSpecialist Department Org: Patient Financial Services - 108870 Employee Classification: B5 - Unclass Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Shift: 1 Start Time: 800am End Time: 430pm Posted Salary: $20.19 - $23.75
Float: False
Rotate: False
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
To ensure the financial stability and lawfulness of the University of Toledo Medical Center by submitting timely and accurate billings for hospital services in compliance with Federal, State, local and private regulations. Follow up on all accounts until paid in full or until the account balance becomes private pay. To provide knowledge and professional customer service to patients, guarantors and third party payers by assisting with questions and concerns relating to patient account billing.
Minimum Qualifications:
1. Associates Degree in business or related field required; or 5-10 years hospital billing experience in lieu of degree. (PFS employee's currently holding a billingspecialist position at UTMC will be grandfathered).
2. Two years medical billing experience in a healthcare setting required.
3. Demonstrated knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course.
4. Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service.
5. Knowledge of UB04 Billing Form.
6. Demonstrated knowledge in ICD-9, ICD-10 and CPT-4 coding.
7. Ability to quickly learn to bill specific financial classes/payers.
8. Actively participates in performance improvement activities as it relates to job duties.
9. Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment.
10. Working knowledge and understanding of the laws governing billing and collection practices required.
11. Must have prior experience with Excel, and Word.
12. Ability to work independently, prioritize and complete tasks within established timeframes.
Preferred Qualifications:
1. Knowledge of revenue cycle procedures.
2. Experience with a variety of hospital patient accounting, billing, and contract management systems preferred.
3. McKesson STAR knowledge preferred.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Advertised: 07 May 2025 Eastern Daylight Time
Applications close:
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
About our practice:
We are a well-established and stable orthodontic practice established in 1954. We are truly a patient-centered practice. We focus on maintaining the highest-quality orthodontic results and put our patients first before ourselves! We are seeking a candidate who shares this vision and is interested in a long-term position with our team.
Dr. John Lupini has over 25 years of experience treating patients of all ages and has become the leading Orthodontist in the area for early interceptive treatment, achieving the highest-quality orthodontic results and prioritizing our patients' needs above our own. Dr. Lupini caters to each patient with individualized care based on the complexity of their case. This results in exceptional care and exceptional results. Dr. Lupini is one of the only Orthodontists in the area open 5 days a week and has 2 locations Downriver to serve. He also offers Friday appointments. Dr. Lupini is the only Orthodontist who lives in the community he serves. He is proud of his reputation and of his community.
Job Summary: We are seeking a Treatment Coordinator Support Specialist.
This position will serve as the support person to assist two very busy treatment coordinators. The primary duties will consist of contract management, billing, and patient collection in a high-volume task management-based approach. Supporting duties will be secondary and include learning all aspects of treatment, coordinating responsibilities for cross-coverage purposes, managing social media, patient engagement contests, networking, and community events. The position is multifaceted and is best suited for a fine-detail-oriented individual who has a passion for interacting and problem-solving with people. The best candidates will be naturally self-motivated, versatile, team-oriented, and thrive in task management with accuracy.
As a Patient Communications Specialist on the team, you will serve as the primary point of contact for patient communication following their initiation. Primary duties will include contract management, billing, and patient collections utilizing a high-volume task management system, implementing marketing strategies, track campaign objectives, and staying up-to-date with treatment. This includes processing contracts, payment methods, insurance overage, financing terms, payment dates, and all aspects of early in-house pre-litigation collections.
This role supports and/or leads the development and execution of marketing programs and events, patient and internal communications initiatives, and production of marketing and sales materials. You will be implementing marketing strategies, tracking campaign objectives, and keeping up to date with marketing trends and competitor innovations. The ideal candidate has previous experience in a sales or marketing role and social media management, possesses excellent communication skills, and can work effectively both independently and as part of a team.
Cross-coverage training amongst various positions in the office will be expected from time to time.
Responsibilities
Collaborate closely with others to ensure the patients are getting the best service possible.
Use prepared scripts with consumers to collect funds, set up payment plans, and respond to basic questions.
Place phone calls to delinquent consumers.
Help resolve discrepancies, proof and post payments, delinquent accounts, and auditing.
Processing insurance verifications, claims, denials, work in progress, and status updates.
Create, execute, and process contracts, including detailed data entry according to critical processes.
Scanning, paperless cloud storage, and e signature management.
Accurately document all calls and consumer contacts.
Follow company policies, procedures, and directives from supervisors/managers.
Qualifications
Strong data analysis skills
Excellent written and verbal communication skills
Familiarity with contracts and financial ledgers.
Social media management
Ability to prioritize and manage multiple tasks
Ability to effectively communicate to reach mutually beneficial agreements
AI knowledge and video design experience are ideal but not required
Orthodontic knowledge and treatment coordinating experience are preferred but not required.
Collection experience is preferred but not required.
Orthodontic insurance knowledge is preferred but not required.
Pay range is subject to how much-preferred experience you have vs the level of training required. We are willing to train a highly driven, professional, fast-learning, accurate, and detail-oriented person. Our preferred experience would have any combination of dental/orthodontic insurance and/or treatment coordinating experience, with strong contract management, account management, and collection experience. Marketing experience is a nice plus.
The position is subject to a 90-day resignation agreement as an essential operational role and will be subject to a background check. All applicants are subject to three (3) screening steps. 1) Applicants under consideration will start with our assessments, which will be emailed to you. Please watch your email inbox and spam folders for assessment invitations. Some assessments are timed, so be sure to prepare before you begin. 2) Based on the assessment scores, we will schedule the first interview. 3) A treatment coordinating team interview/observation day will be arranged before a job offer.
$29k-40k yearly est. 23d ago
Patient Financial Advocate
Firstsource 4.0
Billing specialist job in Taylor, MI
Full Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Mon-Fri 10:00am-6:30pm
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$30k-36k yearly est. 5d ago
Billing Specialist
University of Toledo 4.0
Billing specialist job in Toledo, OH
Title: BillingSpecialist Department Org: Patient Financial Services - 108870 Employee Classification: B5 - Unclass Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Shift: 1 Start Time: 800am End Time: 430pm Posted Salary: Starting at $21.21
Float: False
Rotate: False
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
To ensure the financial stability and lawfulness of the University of Toledo Medical Center by submitting timely and accurate billings for hospital services in compliance with Federal, State, local and private regulations. Follow up on all accounts until paid in full or until the account balance becomes private pay. To provide knowledge and professional customer service to patients, guarantors and third party payers by assisting with questions and concerns relating to patient account billing.
Minimum Qualifications:
1. Associates Degree in business or related field required; or 5-10 years hospital billing experience in lieu of degree. (PFS employee's currently holding a billingspecialist position at UTMC will be grandfathered).
2. Two years medical billing experience in a healthcare setting required.
3. Demonstrated knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course.
4. Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service.
5. Knowledge of UB04 Billing Form.
6. Demonstrated knowledge in ICD-9, ICD-10 and CPT-4 coding.
7. Ability to quickly learn to bill specific financial classes/payers.
8. Actively participates in performance improvement activities as it relates to job duties.
9. Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment.
10. Working knowledge and understanding of the laws governing billing and collection practices required.
11. Must have prior experience with Excel, and Word.
12. Ability to work independently, prioritize and complete tasks within established timeframes.
Preferred Qualifications:
1. Knowledge of revenue cycle procedures.
2. Experience with a variety of hospital patient accounting, billing, and contract management systems preferred.
3. EPIC knowledge/experience preferred.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Advertised: 28 Jun 2025 Eastern Daylight Time
Applications close:
How much does a billing specialist earn in Toledo, OH?
The average billing specialist in Toledo, OH earns between $25,000 and $44,000 annually. This compares to the national average billing specialist range of $27,000 to $45,000.
Average billing specialist salary in Toledo, OH
$33,000
What are the biggest employers of Billing Specialists in Toledo, OH?
The biggest employers of Billing Specialists in Toledo, OH are: