Sr. Risk & Due Diligence Mgr, Risk and Resiliency
Branch manager job in Seattle, WA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments.
You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules.
The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management.
Key job responsibilities
• Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments.
• Owning complex and ambiguous infrastructure projects where standard approaches, templates, designs, and processes either do not exist or need to be adapted to meet the needs of a specific project
• Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies
• Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities.
• Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCPD_Delivery
BASIC QUALIFICATIONS- 10+ years of technical program or project management experience
- Bachelor's degree in an engineering or scientific discipline, or equivalent experience
- Multidisciplinary concept/preliminary design experience
- Background in civil engineering, architecture, environmental sciences, or similar technical disciplines
PREFERRED QUALIFICATIONS- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- 5+ years of experience leading due diligence, design, engineering and/or land development activities for large infrastructure projects
- Master's degree in an engineering or scientific discipline, or equivalent experience
- Licensed professional engineer/Architect with accredited institute, or equivalent technical certification
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Site Risk & Due Diligence Manager, Risk and Resiliency
Branch manager job in Seattle, WA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments.
You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules.
The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management.
Key job responsibilities
- Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments.
- Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes.
- Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies
- Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities.
- Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCPD_Delivery
BASIC QUALIFICATIONS- 5+ years of technical program or project management experience
- Bachelor's degree in an engineering or scientific discipline, or equivalent experience
- Multidisciplinary concept/preliminary design experience
- Background in civil engineering, architecture, environmental sciences, or similar technical disciplines
PREFERRED QUALIFICATIONS- Experience leading technical workstreams for infrastructure projects
- Licensed professional engineer/Architect with accredited institute, or equivalent technical certification
- Master's degree in an engineering or scientific discipline, or equivalent experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Independent Operator - Store Manager
Branch manager job in Tacoma, WA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
District Manager - Spokane, WA
Branch manager job in Olympia, WA
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
This is a remote role, but must be based in the Spokane, WA area, and will oversee up to 20 store locations across Eastern WA, Idaho, and Alaska.
Develop and implement plans, policies and procedures in an effort to maximize profits.
- Frequently use individual jugement to take action with regard to merchandise placement, staffing decisions and problem resolution which may or may not be covered by specific operating procedures.
Analyze and monitor the sales and expense figures for each store, provide feedback and make recommendations for improvement in order to ensure that store profitability is maximized, and present district sales figures to the Regional Manager for feedback and recommendations.
Visit all district stores regularly and conduct inspections to ensure that Petco policies, procedures and merchandising programs are observed, and ensure that all new policies and procedures are properly implemented on a timely basis.
Recruit, train, develop and manage Store Management to ensure that stores are adequately staffed at all times and succession plans are appropriately maintained for District/Regional needs.
Within the guidelines of Guest Care orientation, ensure that all associates are properly trained to provide outstanding customer service, and take corrective action when necessary.
and foster open communications with store personnel and the community through periodic newsletters, store promotions, etc.
Conduct regular visits to competitor locations and report observed changes in prices, operations, policies, etc. to the appropriate levels of management.
Conduct regular audits of store paperwork, including bank deposit slips, overages/shortages, etc. and track trends to ensure that cash control procedures are in place and observed.
Ensure that all stores within their district are aware of company directed Shrink reduction initiatives and comply with Asset Protection programs.
Coordinate new store openings and existing store remodels, and facilitate the prompt repair of store equipment as required.
Monitor merchandise levels in all district stores and coordinate the balance of stock between stores to ensure that inventory levels are adequate. Audit quarterly and annual physical inventory counts for accuracy and to detect merchandise allocation problems. Follow-up on Regional Inventory Manager recommendations to ensure appropriate stock levels are maintained.
Complete semi-annual performance evaluations and annual merit increase recommendations for all Store Managers in a district and submit them to the Regional Manager for approval.
Job duties entail primary responsibility for training and developing Store Managers and store personnel at all levels in the absence of the manager, including assignment delegation, instruction and follow-through. The District General Manager is required to approve performance evaluations for all store employees and to provide guidance in the form of progressive discipline, whenever necessary, in accordance with established procedures. Additionally, it is the responsibility of the District General Manager to communicate all situations and/or conditions that affect the district (i.e., customer complaints/requests, inadequate inventory levels, unemployment hearings, etc.) with the appropriate level of management or department. Work Environment: The District General Manager position requires that quality time be spent traveling between stores, sometimes several hundred miles per week. There may be risk of injury resulting from improper procedures while assisting customers and store personnel.
#These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Google Chrome Ayuda .
Digital Asset Manager
Branch manager job in Seattle, WA
Hands-on experience with Orange Logic DAM platform, including building workflows, configurations, and system integrations.
Minimum 5 years of experience in DAM systems administration, workflow management, or marketing technology operations.
Experience with system integrations and API connections between DAM platforms and third-party tools.
Proven experience designing and implementing complex workflows for digital asset management, including ingestion, approval, distribution, and archival processes.
Strong technical aptitude with ability to learn new platforms, understand system architectures, troubleshoot independently, and drive projects from conception through implementation with minimal oversight.
Excellent communication skills with experience presenting to and influencing stakeholders at all organizational levels.
Experience using data and metrics to measure impact, identify opportunities, and drive continuous improvement.
Bachelor's degree in Information Technology, Marketing, Library Science, or related field, or equivalent practical experience.
General Manager
Branch manager job in Renton, WA
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates
Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
Qualifications
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver's license required
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Crash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
Posted Min Pay Rate
USD $80,250.00/Yr.
Posted Max Pay Rate
USD $150,000.00/Yr.
Assistant Store Manager
Branch manager job in Seattle, WA
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities:
Supporting Store Operations and Sales:
Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
Help develop and implement strategies to drive store sales and increase profitability.
Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership and Development:
Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards and Compliance:
Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management:
Assist in managing inventory levels to ensure product availability.
Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications/Experience:
Proven successful experience as a retail assistant manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
The annual base salary range for this position is $73,700.00 - $86,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
While at Sephora, you'll enjoy…
The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
This
, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
General Manager, University Village
Branch manager job in Seattle, WA
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
General Manager
Branch manager job in Gig Harbor, WA
The General Manager is responsible for providing strategic leadership, operational oversight, and Board and committee guidance for a large-scale homeowners association. The GM is the primary liaison between the Board of Directors, Committees, homeowners, vendors and staff. They ensure that the community is maintained to high standards while delivering exceptional customer service. The GM brings continuity to an ever changing environment and is the champion for the Association's financial stability, policies and long-term strategic vision.
Key ResponsibilitiesBoard and Governance
· Provide strategic leadership and collaborate with the Board of Directors on governance and long-term planning
· Prepare Board meeting materials, agendas and management reports
· Attend Board and Committee meetings
· Assist with the development of policies and resolutions
· Ensure compliance with governing documents, state statutes, and industry best practices
· Prepare and present reports to the Board, including operational updates and strategic recommendations
Homeowner Relationships
· Build and maintain strong relationships with homeowners, vendors, and community stakeholders
· Ensure exceptional service delivery, handle complex homeowner issues diplomatically
· Communicate effectively through newsletters, email updates, website postings, and public speaking at meetings
· Ensure consistent and fair enforcement of community rules and architectural guidelines
· Facilitate positive community engagement and a welcoming environment
Operations Management
· Develop and implement internal policies and standard office operating procedures.
· Oversee the general operation of association amenities: gates, recreational facilities, common areas and landscaping.
· Manage staff performance, including mentoring for succession planning and addressing underperformance with accountability and support.
Property and Asset Management
· Ensure regular inspections of common areas, amenities and shared infrastructure
· Develop and execute preventative maintenance plans
· Source vendors and negotiate and manage contracts with vendors such as: landscapers, security providers, maintenance contractors, auditors and other service partners
· Maintain maintenance records
· Direct activities performed on the property by contracted security, maintenance workers and other vendors to ensure quality and compliance with contractual expectations
Risk Management
· Identify and mitigate risks, safety concerns, and potential liability issues
· Ensure proper insurance coverage is maintained and claims handled
· Maintain compliance with state, local and federal requirements
Financial Management
· Prepare and manage the annual operating budget and long-term reserve funding plans
· Monitor financial performance, review monthly financials and recommend adjustments as needed.
· Monitor Accounts Payable and Accounts Receivable activity
· Ensure fiscal responsibility and transparency in all HOA financial matters
Qualifications
· Bachelor's degree in Business Administration, Property Management, or related field (advanced certifications preferred)
· Minimum 5 years of progressive leadership experience in HOA, property management, or related industry
· Three years leadership experience with proven ability to lead teams, develop staff, and manage complex operations
· Strong financial acumen and experience with budgeting and reporting
· Exceptional communication, negotiation, and relationship-building skills
· Ability to effectively manage high expectations
· Demonstrated strategic thinking, problem-solving, and decision-making skills
Compensation & Benefits
This is a full-time, exempt position based on-site at a large scale community. The role requires flexibility to attend occasional evening & weekend events. The position involves frequent interaction with homeowners, vendors, and board members in a professional office environment.
Salary range $95,000.00 - $105,000.00 depending upon experience. Benefits include: medical, dental, vision, retirement plan, and paid time off.
Questions? Or to apply to the position:
To join our team, contact Juanita Carbaugh for more information: *********************************
Account Manager
Branch manager job in Olympia, WA
**This candidate must be able to be on client sites in Olympia, WA on a routine bases.
We take the complexity out of technology so retailers can achieve omnichannel excellence, create great customer experiences, and profitably grow their businesses.
Our single unified commerce platform with advanced analytics includes all the core systems needed to run a thriving retail chain - POS & Store Ops, eCommerce, Inventory & Supply Chain, Loyalty, CRM, and more. Data is collected everywhere and flows throughout the systems in real-time, which enables better decisions and makes it easy to optimize every part of a business. Through our Shared Success Partnership Model, we sit on the same side of the table as our clients, helping them continuously innovate and adapt to ever-changing customer expectations.
At FieldStack, our team is on a mission. We use our collective talent, ambition, and creativity to unleash the hidden potential of technology and data-driven automation for retailers. We support each other and live by 4 core values: create wildly successful clients, have an entrepreneurial spirit, engage with empathy, and be tenacious. Together, we transform our clients' businesses into lean, customer-centric, data-driven operations.
About this Position:
FieldStack is looking for a communicative and results-oriented account manager who demonstrates passion for our unified platform as well as the clients that we partner with. Your work will directly impact the future of retail by applying the latest technologies to enable our client's growth. Specifically, you will:
Contribute to our SaaS client success team by providing high-quality service to our growing client base.
Be the primary day-to-day point of contact communicating with clients primarily via phone, email, and video conferencing.
Develop strong relationships with existing and new clients, from leadership to store operations, based on proactive communication and timely, efficient issue resolution.
Partner with clients to understand business needs, build business cases, and articulate business objectives to internal teams.
Initiate and maintain scheduled communication engagement with each client, including but not limited to Quarterly Business Reviews.
Become expert in our clients' unique respective verticals - staying in front of their industry trends, challenges, and opportunities.
Collaborate with internal teams to identify areas of opportunity for client growth, create actionable recommendations, and consistently measure the performance of these initiatives.
Proactively assess business intelligence data to develop value-added insights for our client base.
Champion FieldStack's unique unified commerce platform during client engagements.
Continuously expand knowledge and understanding of the platform's components.
Be responsible for working with the onboarding team to integrate new clients, participate in trainings, and ensure smooth transition from onboarding to active client status.
Lead ongoing client success by influencing adoption, expansion, and retention of our platform.
Assist with client acquisition efforts, to likely include:
· Meeting with potential clients to provide insight on how current clients are utilizing and benefiting from FieldStack.
· Participation in software demonstrations.
· Attending trade shows.
· Capturing client testimonials.
· Assisting marketing with curating client-based FieldStack use cases.
Qualifications
Experience with relevant technology platforms and a passion for working in this space.
Excellent communication skills, both written and verbal, with the ability to listen, understand, and validate the client's experience while building long-lasting mutually beneficial relationships with clients.
Excel at problem solving with the ability to be inquisitive, resourceful, analytical, and adaptable.
Capable of managing many clients and initiatives at once to ensure no lapse in coverage.
Able to tactfully escalate priority issues both internally and externally.
Highly organized.
Preferred:
Experience managing a book of business of varying sized accounts.
Experience with retail operations and supporting technologies.
Experience working with product, development, and support teams.
SaaS experience.
Project Management experience a plus.
Education and Experience:
Bachelor's degree in business, management, marketing, communications or similar field preferred. Other backgrounds considered.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Work Location: Remote
Assistant Store Manager
Branch manager job in Bellevue, WA
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Physical Requirements
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
General Manager (Store 167 Lake Forest Park, WA)
Branch manager job in Seattle, WA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Ace Retail Group policies and procedures.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Provide assistance in the overall general maintenance of the store.
Ensure forklift operations and receiving is completed in a safe and efficient way.
Ensure weekly price changes are being completed.
Ensure monthly cycle counts and negative on hand reports are being completed.
Ensure signage is current in the entire store.
Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
Ensure special orders and rain-checks are being completed properly.
Ensure ad signage and products are ready for the customers.
Perform all other duties as assigned.
Store Support Operations
Responsible for the P & L and other corresponding reports.
Assist District Manager with the budget process for sales and expenses.
Manage payroll and other controllable expenses.
Responsible for the implementation of Store Support programs.
Attend trade shows and seminars with company guidance.
Responsible for successful Loss Prevention, Safety and Internal Audits.
Assist with special projects within the district as set forth by the District Manager.
Hiring and Training of Associates
Conduct weekly management staff meetings.
Ensure effective training and development of all associates.
Recruit prospective associates for possible management positions throughout Ace Retail Group.
Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
Actively recruit and promote the advancement of Ace Retail Group associates.
Leadership
Become an integral part of the community in which you live and work through civic organizations and being community minded.
Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
Lead by example; be approachable by all associates and customers.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Must have previous retail management experience. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $83,000 Annual Salary
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
Sales Manager (Pet Industry, Food/Drugs/Mass Market Channels)
Branch manager job in Bellevue, WA
About Us
We're a fast-growing pet wellness company revolutionizing premium pet food and supplies, trusted by 500K+ households across North America. As we scale into mass-market channels, we are seeking a channel-savvy Sales Manager with deep relationships in US/Canada's Food, Drugs, and Mass (FDM) retail ecosystems-particularly Walmart, Costco, Target, Fred Meyer, Walgreens, and regional grocers. Your mission: unlock exponential growth by leveraging your network, crafting tailored strategies, and driving category-leading partnerships.
Key Responsibilities:
Channel Strategy & Execution
Own end-to-end sales for FDM channels (Walmart, Costco, etc.), developing go-to-market plans that align with retailer priorities (e.g., holiday campaigns, brand pitches, shelf optimization).
Negotiate distribution, pricing, and promotional terms, ensuring profitability while meeting retailer KPIs.
Partner with product teams to curate channel-specific assortments and lead new item launches
Relationships & Resource Leverage
Leverage existing C-suite/merchandising contacts at target retailers to accelerate partnerships
Cultivate long-term loyalty through proactive account management: quarterly business reviews (QBRs), joint marketing initiatives (e.g., in-store demos), and crisis resolution (e.g., supply chain disruptions).
Identify whitespace opportunities and pilot test new formats (e.g., co-branded vet clinics).
Data-Driven Performance
Track sales trends via retailer POS data and CRM (HubSpot), adjusting strategies to outpace competitors.
Forecast quarterly/annual targets, ensuring attainment through pipeline management and distributor oversight.
Team Leadership & Collaboration
Partner with marketing on shopper insights and supply chain on inventory resilience.
What You Bring
Channel Mastery: 7+ years in FDM sales, with proven success landing/expanding accounts like Walmart, Costco, or Target
Pet Passion: Deep understanding of pet food/drug trends (e.g., functional ingredients, holistic wellness) and a track record of translating shopper insights into shelf wins.
Network & Negotiation: Existing relationships with decision-makers at 2+ target retailers (e.g., Walmart's pet category lead, Costco's West Coast buyer).
Strategic Agility: Ability to pivot quickly-e.g., shifting from Costco's club packs to Walgreens' grab-and-go pouches during a recession.
Bonus Points
Built a pet brand's FDM presence from $0 to $10M+ in revenue.
Familiarity with retailer-specific programs (e.g., Walmart's Spark Delivery, Costco's Roadshow Events).
HICC America Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, religion, sex, sexual orientation, gender identity, national origin or age.
HICC America Corp. has adopted a drug-free workplace policy. Working under the influence of drugs or alcohol is not permitted.
Any employment offer from HICC America Corp. is contingent upon the candidate having and maintaining a valid U.S. Work Authorization status throughout employment.
Regional Manager
Branch manager job in Tacoma, WA
WE ARE ONLY ACCEPTING LOCAL CANDIDATES AT THIS TIME.
SUMMARY: The Regional Manager for Janitorial services is responsible for overseeing the nightly cleaning of subcontractor cleaning crews of each store within a designated region and ensuring the quality of work meets company and customer standards. Normal work hours are overnight and during the weekend. Changes to hours can be made at the discretion of the Account Director or to meet client's/account needs and service requirements.
DUTIES AND RESPONSIBILITIES:
Develop monthly visit schedule to ensure all assigned locations are attended to and all customer store managers are satisfied. In between visits, maintain continuous and direct contact with Store Managers via phone and email regarding Janitorial needs.
Conduct Quality Assurance inspections of at least twenty (20) stores per week; meet clients and provide subsequent reports to Subs and Customers.
Utilize Pronto to conduct weekly quality assurance inspections.
Provide specific direction to Service Provider cleaning crews and follow up next day to ensure completion.
Establish and maintain effective communication and working relationship with service partners.
Tour and inspect locations with service partner during both day and overnight operations weekly to ensure that cleaning teams are following specific guidelines to proper floor care.
Handle issues in the field for multiple locations.
Monitor their Corrigo IVR report daily to ensure check in and out of cleaning technicians is occurring.
Build back up staff and contingency plans for call off scenarios.
Handle all necessary progressive counseling and performance issues with Janitorial service team members for assigned area, in conjunction with HR and Account Director.
Assume the position of a cleaner to address store needs, if needed.
Provide a daily and weekly summary report on store visits, inspections, action items, wet work etc. to the Account Director.
Act as point of contact and is available via phone 7 days a week for emergency services or situations.
Visits locations on the weekend to oversee weekend activity.
Schedule all wet work with Store Managers, coordinate resources with service partners, and directly oversee the work being completed.
Ensure the satisfaction of the customer by obtaining a sign off sheet, a minimum of two days after the completed wet work.
Complete professional development courses through company paid Fred Pryor program.
Maintain customer satisfaction levels of 90% and higher for assigned portfolio.
Perform other related duties as assigned by Account Director and Tec Division management team.
Report any issues, concerns or important occurrences with customer or other stakeholders to Account Director or Assistant Account Director in a timely manner.
SUPERVISORY RESPONSIBILITIES:
Directly audit the Janitorial work of third party, subcontracted cleaning crews.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Address complaints and resolves problems with the Service Provider's manager promptly.
QUALIFICATIONS:
Be willing, able and available to work overnight hours.
Be flexible with work hours as management will in turn be flexible with employees' specific/individual circumstances.
High school diploma or general education degree (GED), or one to three years related experience.
Computer skills required:
Proficiency in Microsoft Office Suite, email and Internet applications.
Other skills required:
At least 2 years of floor care or janitorial management experience.
Knowledge of floor/carpet care as well as the cleaning equipment used on each type.
Ability to follow terms of contract as related to proper floor maintenance.
Ability to multi-task, work independently, and work well in a team setting.
Detail oriented and organized.
Ability to work in a fast-paced environment.
Ability to create and lead teams.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand, walk, bend, stoop and kneel.
Frequently required to bend, stoop, and kneel.
Must be able to lift and/or move 50 + pounds.
Ability to communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the mobile smart phone and e-mail for communication is essential.
Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
90% travel, mostly car travel which requires the ability to sit in a car for extended periods of time.
Auto-ApplyRegion Manager (Sales Management)
Branch manager job in Seattle, WA
Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health. We are currently looking for multiple Region Managers to join our team.
Position and Scope
A Region Manager must have a proven desire to recruit qualified physicians and practitioners into a partnership relationship with Biote while leading a team to do so as well; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. This position is responsible for relationship development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix.
This leadership position is responsible for ensuring strong and consistent service and sales performance, driving accountability, and fostering continuous learning and excellence within the team. In managing others, RM's need to have the ability to lead a team supporting development and addressing challenges, work cross-functionally, and promote corporate values and initiatives.
Duties and Responsibilities
* Must be able to acquire and retain extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
* Prior history or ability to read and understand medical and scientific studies.
* In collaboration with VP of Sales, develop and execute quarterly goal setting for the Incentive Compensation Plan for field team in accordance with corporate objectives.
* In collaboration with VP of Sales and the Marketing team, formulate sales strategies for markets within the assigned geography in order to attain revenue targets; plans and manages expenses to ensure sales objectives are met within budget.
* Develop strong collaborative relationships with all members of the region, the sales team, and other internal stakeholders to proactively analyze and address customer needs, market dynamics and trends that support brand and collaboration objectives.
* Assist and support the sales team to execute sales strategy, identify the needs associated with each account and implement accordingly to meet those needs.
* Effectively present Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
* Cultivate and maintain mutually productive partnerships with practitioners.
* Effectively conduct physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Attending marketing and sales events for prospects and current customers.
* Update all relevant sales activities in the Company's CRM system.
* Integrates individual sales plans and account profiles into a broader regional sales plan and coaches sales team accordingly.
* Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates.
* Monitors regional sales performance on an ongoing basis, initiating corrective action as required.
* Responsible for developing, implementing, and monitoring a region targeting program.
* Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth.
* Coaches sales representatives on selling skills and targeting of accounts. Shares personal selling experiences in a way that motivates others and teaches applicable skills.
* Maintains knowledge of the industry and the competition, continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies and prepares their team to counter the competition.
* Ensures the effective implementation of representative customer records, key contacts, reports and company policies.
* Plans and controls expenses to ensure sales objectives are met within budget. Responsible for revenue budgets.
* Attend and participate in customer, company and industry sponsored forums and courses.
* Maintains talent mindset and actively develops pipeline of future Biote sales representative candidates. Ensures that policies are followed in recruiting and selecting the best talent.
* Spends a minimum of 70% time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understand of the customer.
* Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiate each product line against the competitor's products in front of the customer.
* Ensure applicable Biote SOP's are understood and implemented - i.e. audits.
* Perform other related duties as required or requested.
Skills and Experience Required
* Bachelor's degree or significant related work experience.
* Excellent in business software such as Excel, Word, Power Point, and Outlook.
* Strong communication skills, both orally and written and the ability to conduct professional and effective presentations to a practitioner.
* Proven track record of meeting and exceeding assigned tasks.
* Ability to react to time pressures and to overcome objections effectively.
* Ability to work extended hours as duties require.
* Strong teamwork, communication (written and oral), client management, and interpersonal skills.
* Minimum of 7 years of sales experience in a business-to-business model.
* Minimum of 3-5 years managing 5-7 direct reports.
* Must have excellent time management skills.
Personal Attributes
* Collaborative - Incredibly effective with people, e.g., knows how to understand and learn from people, motivates enthusiasm and can drive decision-making. Excellent organization and decision-making skills that engage colleagues to make joint decisions and bring people together across boundaries to achieve results.
* Innovative - Comes up with novel ideas and approaches to new opportunities that set the Company apart from the crowd and result in exceptional performance.
* Pragmatic - Does not reinvent the wheel once something works and figures out how to scale processes and practices that drive efficiency and effectiveness.
* Pride of Authorship - Intrinsically cares about the quality of their work. High attention to detail.
* Flexible and Resourceful - Thrives in a dynamic, growth business where new challenges are the order of the day and necessity is the mother of invention. Can adapt to shifting priorities, demands, and timelines and help their team adapt to changes in business priorities and focus areas.
* Transparent - Understands that improvement only occurs when you acknowledge problems and mistakes and works openly to address them.
* Communicative - Excellent oral and written communication; an ability to present and discuss technical information in a way that established rapport and gains understanding. Listens well and easily gains people's trust.
* Dynamic - Proven set of leadership skills that can attract, develop, and energize multidiscipline, high-performance work teams to learn and apply new skills/techniques to business needs.
* Perfectionist - Very strong problem-solving skills and ability to deal with complex and demanding issues that address root cause issues. Understands that perfection is a journey, not a destination.
Company Perks:
* Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
* Company Paid Life and AD&D Insurance
* 15 days of Paid Time Off and Company Holidays
* 401k with a 3% employer contribution
* Motus mileage program
* Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
Auto-ApplyRegional Manager
Branch manager job in Seattle, WA
Job Description
Start your career at Bellwether Housing as a Regional Manager in the vibrant city of Seattle, WA!
Who We Are: Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region. As the largest non-profit housing provider in the Pacific Northwest, Bellwether is a leader in State and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission-driven non-profits around Western Washington.
Salary: $103,145-$126,066/annually
The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role.
Position Overview: The Regional Manager oversees the operations of several properties, including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, maintenance, rental collection, compliance, and delinquency management), property P&L, and property marketing per company standards. The Regional Manager creates an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability.
Work Schedule: Hybrid, 3-4 days onsite. Monday - Friday, 8:30 am - 5:00 pm. The final schedule is to be determined by the supervisor.
Your Impact:
Planning and Strategy
Develop and implement strategies to achieve property goals.
Analyze market trends and competition to identify growth opportunities.
Ensure a high level of resident customer satisfaction, tracking satisfaction, and retention.
Managing Teams
Lead and manage a team of property managers and site employees. Providing guidance and support to property managers, conducting performance evaluations, and addressing areas for improvement.
Respond, as needed, to after-hours emergencies, helping to contact resources and providing support and guidance to staff and maintenance departments.
Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention, and adjusting when needed.
Ensuring Compliance
Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.
Monitor building operations to ensure compliance with established Bellwether policies and procedures, fair housing laws, and landlord-tenant regulations.
Ensure buildings comply with regulatory requirements, take an active role in addressing compliance issues, and ensure that funder reports are completed accurately and on time.
Research and resolve property management issues, provide advice and counsel to resolve issues and disputes, utilizing legal counsel for more complex issues.
Building Relationships
Champion the ‘One Team'. Create strong teams at each site centered on Bellwether's values of accountability, belonging, and collaboration.
Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
Analyzing Financial Data
Monitor revenue and expenses to ensure financial targets are met.
Prepare and present financial reports to senior management and lenders.
Who You Are:
Minimum of four years' experience as a multi-family Property, Portfolio, or Regional Manager, responsible for a portfolio of affordable housing properties (LIHTC, Home, Section 8) and direct supervision of onsite teams. (Minimum 500 units/5 buildings).
Collaborative leadership styles and an effective team builder.
Excellent written communication skills and high proficiency with property management software systems (Bellwether uses Yardi) and Microsoft Office Suite, including Excel.
Deep understanding of various affordable housing regulatory regimes, including HUD, Low-Income Housing Tax Credits, and state and local funder regulations.
Experience working with complex populations, including those with histories of mental illness, substance abuse, and homelessness.
Ability to relay technical concerns with adequate detail, quickly, and accurately.
High degree of initiative and problem-solving ability.
Strong interpersonal skills to effectively and sensitively communicate with all levels of the organization.
Ability to work independently and prioritize effectively in a fast-paced environment.
Exceptional customer service skills with the ability to respond quickly and tactfully to customers.
Knowledge of P&L Statements, GL's, budgeting, etc. is required.
Experience in investigating resident grievances and alleged civil rights violations.
Strong analytical and problem-solving skills.
Conversant in local, state, and federal fair housing and landlord/tenant laws.
Ability to always exercise discretion and confidentiality.
Proficiency with property management systems such as Yardi.
A Washington State real estate broker's license.
CPM or equivalent certification.
C3P, COS, or equivalent certification.
Project management skills.
Familiarity with Sound Families, HOPWA, and service-enriched housing programs.
Bachelor's degree; experience may be substituted for education.
What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:
Competitive compensation accompanied by a generous benefits package.
Medical, dental, and vision insurance.
A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future
Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
An ORCA Transit Pass to navigate the city with ease.
Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.
The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.
At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you'll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.
Note: This role requires successful completion of a background check in accordance with Seattle's Fair Chance Employment Ordinance.
Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.
To request Reasonable Accommodation for the application or interview process, please contact ********************************. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.
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Assistant Manager - Branch Banking
Branch manager job in Shoreline, WA
Heritage Bank has an exciting opportunity to join our organization!
At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Shoreline Branch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values.
This position is full-time; 40 hours per week. Typical schedule Monday- Thursday 8:30 a.m. to 5:15 p.m. and Friday 8:30 a.m. to 5:45 p.m. Fully on-site in Shoreline, WA. Base Salary Range
$25.47 - $31.83 - $38.20 hourly
The Role at a Glance:
Ensure customer service in the branch is conducted in accordance with the Heritage Bank Service Standards, and staff proactively refers and sells bank products and services based on customer needs.
Organize and direct operational workflow to minimize risk and ensure efficient, effective procedures, practices, staff composition and scheduling.
Maintain a comprehensive knowledge of products and services, operational policies and procedures and federal and state laws/regulations pertaining to compliance and branch operations.
Ensure accuracy and timely completion of audits, certifications, compliance, and reporting. Ensure audit, security, and compliance issues and/or concerns are addressed and resolved in a timely manner. Act as a liaison between branch and support departments.
Actively lead and train staff to ensure branch consistently adheres to all regulatory compliance standards, internal operational and credit controls and follows all operating policies and procedures.
Resolve customer questions, concerns and issues in a timely manner to maintain optimal branch performance in service quality, accuracy, efficiency, and manage risk prudently. Make and approve policy and procedure exceptions within assigned limits.
Provide exceptional service and positively contribute to the sales goals and overall success of the branch by recommending and referring bank products based on customer needs and by building and maintaining professional working relationships with all lines of business.
Mentor and train branch staff on service standards to foster growth of new & existing customer relationships.
Develop skills of staff through goal-setting, coaching, problem resolution, delegation, training, counseling, and performance management.
Work collaboratively with Management and Human Resources to recommend staffing levels and approve personnel actions such as hiring, terminations, promotions, transfers, timely performance reviews and salary increases, in accordance with legal and acceptable Bank personnel practices.
Assist management with the development of the quarterly business plan, including sales goals and strategies to ensure maximum profitability. Actively manage the income and expense budget(s) for assigned branch. May assist with the annual budgeting process.
Assist as back up for CSA and FSA positions, as needed.
Assist management with the successful implementation of marketing and promotional programs for new products and services.
Represent the Bank in the local community through involvement in professional organizations, activities, and by attending civic and community group meetings and events.
Monitor supplies, furniture, equipment and security levels ensuring the efficient operation of the branch.
Monitor the physical appearance and condition of the branch and report needed improvements to the Facilities Department.
Ensure Bank activities are performed in compliance with Bank's Policies and Standards, in partnership with Enterprise Risk Management and other internal banking partners.
Maintain proficient knowledge of, and ensure bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to areas of responsibility.
Core Skills and Qualifications:
High School diploma or equivalent - required. Associates degree or higher - preferred.
3+ years' recent experience in retail banking branch operations, sales and new accounts, to include a minimum of 2 years in a lead or supervisory role and demonstrated success in leading, coaching, and motivating a team, within a financial services industry - required.
Equivalent combination of education and experience may be considered.
Proven ability to provide professional, responsive customer service; with strong customer service delivery and relationship selling skills.
Strong listening, verbal, written, and telephone etiquette business communication skills, including effective questioning strategies and presentation skills; with the ability to read, write, speak, and understand English well. Bilingual in English and Spanish preferred but not required.
Strong leadership and managerial skills are required to manage, motivate, and develop a team, and monitor workflow and schedules. Employee development, performance management, training and employee counseling skills are essential.
Demonstrated ability to train employees in customer service, sales, operations, compliance and product knowledge.
In-depth working knowledge of all retail job functions, paying/receiving, operations, branch certifications, products and services, account and legal documentation and federal and state laws and regulations relating to branch operations.
Thoroughly understands and applies principles, procedures, compliance requirements, regulations, and policies related to assigned area of oversight.
Strong analytical reasoning, problem-solving, independent judgement, decision making, attention to detail, organizational, data review and time management skills.
Proficient PC experience using MS Office products (Word, Excel, Outlook); and working knowledge of financial services industry core processing and automated banking systems, i.e., Fiserv or equivalent; with the ability to learn and adapt to new technologies quickly.
This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter.
Working Environment/Conditions:
Climate controlled office environment.
Work may involve eye strain due to the constant use of computer screens, reading of reports, and sitting throughout the day.
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk.
Physical Demands/Effort:
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
Ability to stand or sit for extended periods of time and duration of shift. Ability to occasionally kneel, reach, bend, push, pull and carry.
Occasional lifting to independently move and/or push cart to transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.
At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!
As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment.
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.
Heritage Bank is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.
Job applicants have certain legal rights. Please click here for information regarding these rights.
If you need assistance completing the online application, please email: *******************************
Salary Range Disclaimer
The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
##JobCategory:Retail Banking##
##Street:20333 Ballinger Way NE##
##City:Shoreline#
##State:WA##
##ZipCode:98155##
##Internal:false##
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Auto-ApplyRegional Manager
Branch manager job in Seattle, WA
Invitation to Compete #41-25: Regional Manager Mid-City East Region Regular, FLSA exempt, benefitted, full-time position (80 hours per two-week pay period) Northeast Region Regular, FLSA exempt, benefitted, full-time position (80 hours per two-week pay period)
Salary Range: $121,479.84 - $147,350.16 annually
Hours for this appointment may include weekdays, weekends and evenings and is subject to change based on the Library's current, operational need. A pay period is two weeks in length that starts on Wednesday and ends on Tuesday.
This recruitment is open to the public and to The Seattle Public Library's employees and will be open until filled. Please submit your application, cover letter and resume in NEOGOV by 5:00 p.m. on August 21, 2025, for first consideration. Please read the How to Apply section of this bulletin for more information.
Overview
The Seattle Public Library's mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations.
The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative.
Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others.
If you share these values and meet the qualifications, the Library invites you to apply for the Regional Manager positions.
The Northeast (NER) Regional Manager provides leadership for four branch locations: Lake CIty, Northgate, Northeast, and University. Responsibilities include providing daily oversight and direction for assigned units as well as engaging in long-range planning to ensure that the work is aligned with our forward-looking service priorities: Literacy, Enrichment, Empowerment, and Belonging.
The NER Regional Manager supervises four Assistant Managers. This position will also lead the work of librarians and paraprofessionals (Library Associate 4s) providing patron services at these locations. In addition, the Regional Manager provides leadership for the daily work and long range planning of these departments, ensuring that information services, programming and outreach, collection maintenance, circulation and materials movement function smoothly. The NER Regional Manager also works closely with Security and Facilities staff to provide a welcoming and safe environment.
The MidCity East (MCE) Regional Manager provides leadership for four branch locations: Capitol Hill, Douglass-Truth, Madrona-Sally Goldmark and Montlake. Responsibilities include providing daily oversight and direction for assigned units as well as engaging in long-range planning to ensure that the work is aligned with our forward-looking service priorities: Youth and Early Learning, Technology and Access, Community Engagement, and Re-imagined Spaces.
The MCE Regional Manager supervises two Branch Operations Managers who lead the Capitol Hill and Douglass-Truth locations and two Supervising Librarians who lead the Madrona-Sally Goldmark and Montlake locations. This position will also lead the work of librarians and paraprofessionals (Library Associate 4s) providing patron services at these locations. In addition, the Regional Manager provides leadership for the daily work and long range planning of these departments, ensuring that information services, programming and outreach, collection maintenance, circulation and materials movement function smoothly. The MCE Regional Manager also works closely with Security and Facilities staff to provide a welcoming and safe environment.
This position reports to the Assistant Director of Library Experience, Branch Locations, and is part of the Library Experience & Engagement Division (LEED). The MCE Regional Manager will collaborate with five other Regional Managers, Central Library Information Manager, Circulation Service Manager, Youth & Family Services Manager, Community Engagement & Economic Development Service Manager, Special Collections Service Manager, and Technical and Collection Services Manager to collaboratively lead the development of responsive services and innovative operational systems and to implement and support effective policies and procedures to guide the work of LEED staff throughout the system.
The successful candidate will bring passion and commitment to the task of providing excellent, innovative library services. The ideal candidate will be a strong leader, experienced manager and a collaborative management team player. The candidate will be an excellent communicator, possessing diplomacy, tact, excellent listening skills, strong group facilitation skills, analytical and problem-solving skills, a commitment to establishing an environment of open, honest communication and rational decision-making as well as the ability to negotiate with all levels of staff to accomplish the mission and goals of the Library.
Staff members are highly regarded by the public for their knowledge and quality of service. We embrace our organizational values of respect, partnership, engagement, diversity, transparency and recognition. We foster a culture of innovation and we encourage and support employees' creativity, engagement, learning and development. If you share these values, we invite you to apply.
Strategic Planning: Plan strategic direction and provide recommendations to LEED leadership for the enhancement of library programs and services. Contribute current knowledge related to trends, issues and practices in library services to support the development of excellent and innovative library services. Implement changes and enhancements as required.
Supervision and Oversight: Hire, train, manage and oversee the work of staff. Coach, develop and guide staff toward the highest standards of service. Provide broad direction, advice and training for staff to support the development and delivery of innovative, responsive services. Evaluate staff performance and collaborate with the Service Managers in performance evaluation of relevant staff. Collaborate with other Regional and Service Managers regarding these issues at a system level. Ensure that exemplary customer service is provided to the public and internal customers.
Outreach: Represent the Library to the public and in collaboration with a wide variety of community organizations and government agencies, such as the City of Seattle and Seattle Colleges.
Leadership: Provide both system-wide and external leadership in developing and maintaining policy, service standards and protocols. Leadership may include chairing committees, studies and project teams within the system or with external local and national partners. Provide leadership, assignments and opportunities for staff that will inspire and encourage them to reach for excellence and provide recognition when they achieve it. Serve as Librarian-In-Charge as scheduled.
Resource Management: Ensure the effective use of resources by planning, organizing, monitoring, evaluating and measuring impact against service objectives. Research and prepare monthly and periodic reports as required/requested to support the interests of the Library and its patrons.
Budget Management: Assist with budget preparation, expenditure, tracking and reporting as needed for operational budgets and grant-funded projects, including working with the Seattle Public Library Foundation, Friends of the Library and other agencies to develop and manage grant funded projects
Intellectual Freedom: Support intellectual freedom; assume responsibility for how the Library is perceived by staff and the public.
Leadership and Management: Three (3) years of experience supervising teams and managing programs or projects, preferably in a library setting. Demonstrated knowledge of management practices and principles, including the ability to train and inspire professional and support staff and promote enthusiastic teamwork.
Program/Project Development and Evaluation: Demonstrated experience planning, implementing and evaluating significant projects. Must be highly organized and possess critical thinking skills.
Technology and Informational Resources: Must have current working knowledge of PCs, online databases, networks, social media and word processing and spreadsheet software. Demonstrated competency with intranet content management and document management software, preferably Microsoft SharePoint. Interest in and working knowledge of relevant informational resources, including recent technological innovations and library applications are also required.
Communication, Collaboration and Outreach Skills: Exceptional written and oral communication skills, including experience in public speaking. Experience developing community contacts, collaborations and partnerships.
Exemplary Customer Service: The successful candidates will have a strong commitment to public service and providing exceptional customer service. Candidates must possess excellent interpersonal communication, problem solving, customer relations and teamwork skills. A sense of humor and the ability to demonstrate a positive and enthusiastic commitment to public service.
Budget Management: Two (2) years of experience planning and administering a budget.
Intellectual Freedom: A strong commitment to intellectual freedom and to the Library's missions and goals.
Diversity and Inclusion: Demonstrated commitment to diversity, inclusion and equity within the organization and throughout service delivery.
Education
Bachelor's degree or combination of education and experience. Master of Library and Information Science from an ALA accredited library school preferred.
How to Apply
Candidates who meet the qualifications are asked to submit the following items by 5:00 p.m. on Saturday, August 21, 2025 for first consideration. This recruitment will be open until the position is filled. Your application will not be considered if these items are missing or incomplete:
* Online application with responses to the supplemental questions.
* A cover letter that describes how your experience and skills align with the job responsibilities and qualifications. Please let us know why you want to do this work.
* Current resume that summarizes relevant education, experience, knowledge and skills.
Applications that do not include a cover letter, resume, and complete online application will not be considered.
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to ************************.
The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us.
Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.
Easy ApplyField Staff Operations Manager
Branch manager job in Seattle, WA
WHO WE ARE Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the "Exhilaration of Discovery".
ROLE OVERVIEW
The Field Staff Operations Manager oversees the operational needs and tools for the Field Staff and works to create systems and protocols for managing our expedition operations. This position directly manages the Expedition Equipment Specialist and works in conjunction with this person and the Expedition Development (Product) team to innovate and constantly improve our operations. The Field Staff Operations Manager will spend 70 - 100 days per year traveling to ships, training staff, and mentoring Expedition Leaders, while occasionally filling in as Expedition Leader. This position reports to the Director of Field Staff.
EXPEDITION OPERATIONS
* Oversee need for and use of new equipment (i.e. cross-country skis, stand-up paddleboards, kayaks)
* Develop and refine protocols as needed for activities like cross-country skiing, bear safety, stand-up paddleboarding (SUP), zodiac driving, and rifle training (Arctic only).
* Develop and implement operations-based training for Field Staff.
* Work with Marine Operations and Compliance to disseminate guidelines and protocols to the fleet.
* Help create safety videos for ship operations.
* Assist Field Staff Coordinators to understand and disseminate information about destination requirements and training.
* Act as Field Staff Department liaison for all vessels for shipyard.
* Manage Expedition Equipment Specialist to ensure that all shipboard equipment is properly maintained and inventoried, and equipment is ordered efficiently.
* Work with Expedition Development to identify innovative tools for exploration.
* Work with IT to ensure all staff computers and cell phones are updated, functioning, and stored properly onboard.
ADMINISTRATIVE
* Work with Field Staff Logistics Manager and Field Staff Manager on all Field Staff Handbook updates and changes.
* Communicate with shoreside teams on staff-related concerns (voyage documentation expectations to staff, marketing questions, information boards etc.).
* Review weekly digital comment cards, and adjusts expedition operations appropriately.
* Regularly hosts debriefs with expedition leaders and provides feedback to field staff.
* Act as liaison and a Lindblad staff representative for IAATO and AECO; communicate all IAATO and AECO updates to the department, including Expedition Leaders and staff.
* Frequently visit the ships to provide mentorship and/or training for Expedition Leaders and other Field Staff and build report with Ship's officers and crew.
* May fill in as Expedition Leader on 1 - 2 trips per year.
MINIMUM QUALIFICATIONS
* BA/BS degree or equivalent industry experience
* Extensive experience in field operations within an expedition travel environment, including polar regions specifically Antarctica and polar bear habitat
* Must have extensive experience driving zodiac
* Must have comfort in the water and snorkeling
* General knowledge of natural and human history of the places to which National Geographic - Lindblad Expeditions travels
* Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines
* The ability to work independently, as well as with others, in a team environment.
* Proficient working in the Windows operating system
* Using the English language, this person must have an ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor, while building relationships over long distances.
PREFERRED QUALIFICATIONS
* Experience in a leadership position in polar regions strongly preferred, and experience working aboard LEX expedition vessels preferred.
* In-depth knowledge of--and acquaintance with--Lindblad Expeditions field staff preferred.
* Certified and experienced in rifle operations
* Familiarity with AECO/IAATO
* Professional experience operating in brown and black bear habitat
* Inventory and gear management experience
* Experience working within Outlook, SharePoint and OneDrive
$78,000 - $83,000 a year
Annual bonus eligibility: 7.5%
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. In the field, the employee will participate in field excursions, including driving zodiacs for several hours per day, hikes over uneven terrain for up to 7 miles, and kayaking up to 3 miles.
DISCLAIMER STATEMENT
This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.
Part Time (30 Hours) Associate Banker, Chehalis Branch, Chehalis, WA
Branch manager job in Chehalis, WA
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Chehalis,WA $22.50 - $27.60 / hour