Branch office administrator jobs in Piney Green, NC - 67 jobs
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Calculated Hire
Branch office administrator job in Wilmington, NC
We are seeking a detail-oriented and proactive Administrative Assistant to provide essential support to work groups across the organization. This role is ideal for professionals with 0-5 years of administrative experience who are eager to apply their skills in a collaborative and fast-paced environment. The successful candidate will operate within established procedures, exercising a moderate degree of oversight, and contributing to the smooth operation of the team.
Key Responsibilities:
Prepare, edit, and format business documents, correspondence, reports, presentations, agendas, and meeting minutes using Microsoft Word, PowerPoint, and Excel.
Develop and maintain organized files, records, and calendars for team members and management.
Arrange domestic and international business travel, including flights, hotels, and itineraries.
Coordinate meetings, including scheduling, conference room setup, virtual meeting links, and catering as needed.
Track and reconcile expenses and submit timely reports for approval.
Utilize SharePoint to manage, organize, and maintain shared documents, ensuring content is current and accessible to team members.
Assist in team and project communications using Teams and other business collaboration tools.
Support ad hoc projects and tasks as needed to improve administrative processes.
Required Skills & Qualifications:
Proficiency in Microsoft Excel for data tracking, basic analysis, and reporting.
Hands-on experience with SharePoint for document management and collaboration.
Strong written and verbal communication skills.
Excellent organizational and multitasking abilities, with attention to detail.
Comfortable working independently and within a team, following established procedures.
Ability to handle confidential and sensitive information with discretion.
0-5 years of experience in an administrative or office support role.
Preferred Skills:
Experience preparing PowerPoint presentations and professional reports.
Familiarity with Power BI dashboards and basic data visualization.
Ability to adapt quickly to new tools and processes.
$25k-43k yearly est. 3d ago
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Recruiting Branch Office Administrator
Bankers Life 4.5
Branch office administrator job in Wilmington, NC
Job DescriptionKey Job Responsibilities• Provides friendly and approachable services to visitors, employees, agents and customers• Answers phone calls and greets people in a professional manner• Calls potential candidates and sets appointments for Career Briefings.
• Prepares materials for Career Briefings• Follows-up with recruits to check on exam progress• Assists in the agent appointment process with the territory office and home office• Demonstrated experience in researching, analyzing, and summarizing information• Creates reporting to track shows, interviews, and contracts
$31k-44k yearly est. 14d ago
Branch Office Administrator
Edward Jones 4.5
Branch office administrator job in Jacksonville, NC
This job posting is anticipated to remain open for 30 days, from 06-Jan-2026. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
If you find yourself looking for a fulfilling career, the BranchOfficeAdministrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a BranchOfficeAdministrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We'll give you the support you need. Our team will be there every step of the way, providing:
* Comprehensive 6-month training including an experienced peer to help mentor you
* A wide support network that extends from your branchoffice to your region to the home office
* You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself…
* Delivering exceptional personalized service to ensure clients feel understood and informed
* Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
* Actively listen for situations in the clients' lives that may indicate a need for additional services
* Driving marketing activities such as planning and executing events
What skills would make you a successful BOA?
* Analytical Thinking
* Attention to Detail
* Adaptability
* Conversational Skills
* Digital Tool Utilization
* Team Collaboration
Role Requirements
* Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
* Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
* Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
* Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
You can also expect…
* A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
* An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
* We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
* Full-time Associates receive the following benefits:
* Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated…
* Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
* Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
* The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
$40k-51k yearly est. 12d ago
Branch Office Administrator
CNO Financial Group 4.2
Branch office administrator job in Wilmington, NC
Job Title
BranchOfficeAdministrator
Job Details
Overall Job Summary • Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: • Answering the phone: pick up by third ring, direct customer questions, direct customers to agent • Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic • Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent • Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked • System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI • Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. • BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements • Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. • Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. • BSO operations: maintains BSO general email box, determines the appropriate person to forward to - agents or managers, prints and distributes information to office as needed. • Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork
$32k-40k yearly est. Auto-Apply 60d+ ago
School Nutrition - Office Administrator
Craven County Schools 4.3
Branch office administrator job in New Bern, NC
School Nutrition OfficeAdministrator Reports to: Director of School Nutrition Terms of Employment: 12 Months, Full-Time (40 Hours/week) Pay Grade: 61 FLSA Status: Non-Exempt
Nature of Work Employee will perform clerical and administrative procedures for the School Nutrition Department with Craven County Schools. Employee will process Free and Reduced-Price School Meals Household Applications for Craven County Schools.
Essential Functions/Typical Tasks
Under the direct supervision of the School Nutrition Director, perform all duties and responsibilities as outlined:
• Process free and reduced-price school meals household applications within 10 days of receipt, including maintaining the Direct Certification Imports, printing and mailing and/or emailing eligibility letters to parents.
• Compile and process the free and reduced-price school meals eligibility letters packet for NCDPI approval. Perform Direct Certification Import on July 1 and thereafter as required by NCDPI. Complete Verification process per NCDPI deadline.
• Set up and maintain files or storage of a large and varied number of subjects.
• Gather student data for Community Eligibility Provision per NCDPI on April 1
• File and retrieve information from alphabetical, chronological, numerical, or by subject filing system.
• Purge files by prescribed procedure.
• Submit recommendations for employee stipends and tracking of employee stipends
• Operate a large variety of standard office equipment.
• Record and compose drafts of official minutes, records or policies and file minutes of meeting proceedings or other settings as determined by the director.
• Compile agendas and minutes and prepare for Managers' Meetings as instructed by director.
• Receive and respond to telephone calls. Process all mail received to department.
• Utilizes ML Schedules for facility rentals for meetings and/or training.
• Work with the director and supervisors to list staff vacancies and recommendations for staffing needs utilizing Powerschool Applicant Tracking System.
• Submit work orders to Facilities Support Services for School Nutrition office repair related issues.
• Key staff training into LINQ.
Compile Cafeteria Health Inspections and assist director on any quarterly reports needed.
Gather information for Testing and Accountability, including the Economically Disadvantaged Students listing.
All other duties and responsibilities assigned by the School Nutrition Director.
Knowledge, Skills, and Abilities
• Proficient computer skills with the ability to navigate multiple software applications.
• Working knowledge of office practices and general office equipment
• Working knowledge and ability to use correct grammar, spelling, and punctuation
• Ability to read and comprehend procedures.
• Ability to exercise independent judgment and to use initiative to resolve problems.
• Ability to establish and maintain effective working relationships.
• Ability to communicate in a pleasant, positive manner with students, staff, parents, and co-workers.
Physical Requirements
The major physical and cognitive requirements listed below are applicable to the School Nutrition OfficeAdministrator job classification within the School Nutrition Department of Craven County Schools. Work in this classification is considered medium physical work requiring the exertion of up to 50 pounds of force occasionally and up to 30 pounds of force frequently and up to 10 pounds of force constantly to move objects.
Must be able to:
• Walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, and crouch.
• Operate machines, motor vehicles, hand tools, and job specific equipment tools.
• Determine the accuracy and thoroughness of work.
• Observe general surroundings and activities.
• Hear sufficiently to accurately perceive information at normally spoken word levels.
• Use communication by means of spoken and written words to express or exchange ideas.
Education and Experience
• Graduation from high school
• Experience in a fast-paced office environment
Certification and Licensure Requirements (if applicable):
Special Requirements
Valid NC Driver's License
*In compliance with Federal Law, Craven County Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of sex, race, color, religion, national origin, age or disability.
$27k-35k yearly est. 12d ago
Title IX Administrative Specialist
University of North Carolina Wilmington 4.0
Branch office administrator job in Wilmington, NC
Posting Details Benefits of Working at UNCW Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.
Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.
As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.
We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.
Recruitment Range $45,748 - $50,831 Vacancy Number S02751 Position Title Administrative Specialist Working Title Title IX Administrative Specialist Competency Level Advanced Home Department Title IX and Clery Compliance - 40040 Primary Purpose of Organizational Unit
The Human Resources Department is organized into six core units: Classification & Compensation, Employee Relation & Engagement, Human Resources Systems and Project Management (HRSPM) and Salary Administration, Benefits, Talent Acquisition and Title IX and Clery Compliance. Each core unit provides a full range of professional human resources services to meet the employee, business and operational needs of the University of North Carolina at Wilmington.
The Office of Title IX and Clery Compliance is committed to the equitable treatment of all persons and transparency of campus safety information. Through educational programming and resources, professional development, statistical information, and campus-wide collaboration, the office fosters a safe environment free of gender discrimination and harassment for all campus community members, regardless of sexual orientation, sex, gender identity, gender expression and other protected classes.
College Human Resources - 35700 College College/School Information University Information
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.
The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace Main UNCW Campus Brief Summary of Work for this Position
The Title IX Administrative Specialist provides necessary administrative support to the day-to-day operations of the office. Under the general supervision of the Director of Title IX/CCO, this position provides high-level administrative support to the Director and staff of the Title IX/CCO. This position handles highly confidential and sensitive information and must do so with discretion and tact and interacts with multiple constituents, including students, attorneys, Student Affairs personnel, Office of General Counsel, CARE, etc. The position effectively and diplomatically serves as a point of contact for the office of Title IX/CCO and interacts with a diverse population of students, faculty, staff, and administrators.
The position also works with minimum supervision and anticipates and takes the initiative to organize and prioritize a heavy and diverse workload to meet stringent deadlines with little direction. The position is responsible for maintaining calendars, scheduling meetings, preparing daily schedules, and coordinating conference room reservations. The position will also serve as the focal point for communications, answering, screening/redirecting phone calls and inquiries using appropriate diplomacy. Act as the office receptionist and perform other duties as requested. Maintains strict confidentiality. This position is required to be familiar with related policies and procedures for the office, including Clery reporting and Title IX-related policies and regulations.
Minimum Education and Experience Requirements
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Diplomas or degrees must be received from appropriately accredited institutions.
Preferred education, professional skills and experience
* Administrative experience in a University environment.
* 3 or more years of progressively responsible administrative experience.
* Experience with Banner HR and Finance systems or other comparable web-based systems.
* Ability to maintain confidentiality, handle highly sensitive information, and address and resolve issues or questions
* Ability to manage multiple deadlines and time-sensitive timelines;
* Accuracy and attention to detail
* Excellent written, verbal, and interpersonal communication skills to collaborate collegially and effectively with diverse constituents, including students, faculty, staff, administrators, and community partners.
* Ability to interpret and apply university policies and procedures
* Ability to maintain, upload, extract, and compile information from various sources utilizing Banner and other systems.
* Proficiency using technology and other relevant software and programs such as Microsoft Suite - Excel (v-lookup, pivot tables) Word, PowerPoint, Teams, SharePoint, Zoom, Adobe; calendar tools; Outlook, internet, etc.
Required Certifications or licensure
N/A
FTE 1.0 FTE (40 hours per week) Months Per Year 12 Months Work Days Monday - Friday Work Hours 8:00am - 5:00pm Type of Position Permanent Anticipated Ending Date if Time-Limited Position Number 7907 Job Posting Date 01/09/2026 Posting Close Date 01/25/2026 Number of Openings Single Incumbent Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting ************************************
Applicant Documents
$45.7k-50.8k yearly 8d ago
Office Admin
Jp Thomas Company
Branch office administrator job in Kinston, NC
We're East Coast Tires - a busy, friendly multi-unit tire distributor. We keep things rolling for our customers and have fun while we do it. While experience in the automotive or tire industry is a plus, it's not a requirement-we're looking for a team player with excellent customer interaction and solid organizational skills who is ready to grow with us.
The Job: We're looking for a dependable Office Admin to help with billing, customer service, and a bit of sales support. Monday to Friday - weekends are yours.
What You'll Do:
Handle billing and invoices
Answer calls & emails - keep our customers happy
Help the sales team with orders and quotes
Keep things organized and running smooth
Pitch in wherever needed
What You Bring:
Office admin or customer service experience is a plus
Organized, friendly, and ready to help
Bilingual? Even better!
Good with Microsoft Office (Word, Excel, Outlook)
Valid Driving License
Perks:
Steady Monday-Friday schedule (Day Shift)
Paid Weekly
Discount on Automotive services & Tires
$30k-41k yearly est. Auto-Apply 34d ago
Office Admin
East Coast Tires & Wheels
Branch office administrator job in Kinston, NC
Job Description
We're East Coast Tires - a busy, friendly multi-unit tire distributor. We keep things rolling for our customers and have fun while we do it. While experience in the automotive or tire industry is a plus, it's not a requirement-we're looking for a team player with excellent customer interaction and solid organizational skills who is ready to grow with us.
The Job:
We're looking for a dependable Office Admin to help with billing, customer service, and a bit of sales support. Monday to Friday - weekends are yours.
What You'll Do:
Handle billing and invoices
Answer calls & emails - keep our customers happy
Help the sales team with orders and quotes
Keep things organized and running smooth
Pitch in wherever needed
What You Bring:
Office admin or customer service experience is a plus
Organized, friendly, and ready to help
Bilingual? Even better!
Good with Microsoft Office (Word, Excel, Outlook)
Valid Driving License
Perks:
Steady Monday-Friday schedule (Day Shift)
Paid Weekly
Discount on Automotive services & Tires
$30k-41k yearly est. 4d ago
Delaware Trust Administrative Officer II
Bank of America 4.7
Branch office administrator job in Wilmington, NC
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Delaware Trust AdministrativeOfficer II, Wilmington -
The Delaware Trust AdministrativeOfficer II teams with the Delaware Trust Officers, who manage a book of fiduciary/trust relationships, to meet client needs and expectations. Serves as an additional point of contact to clients and/or as a backup for the Delaware Trust Officers. Performs servicing and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc. Performs administrative duties such as typing, filing, copying, etc. Non-licensed associate.
Responsibilities -
The Delaware Trust AdministrativeOfficer II is an administrative support resource and may also serve as a point of contact within the client relationship team for clients and/or as a backup for client-facing Trust Officers and other experienced Trust AdministrativeOfficers.
Provides critical and core administrative client service and support (e.g., assistance with all aspects of account administration, funds transfers, tax requests, accounting system coding, letter generation, account open and close, phone coverage etc.,) to Trust Officers and Trust AdministrativeOfficer IIs.
Over time the position can also include secondary responsibility for document review and interpretation, discretionary actions within Trust engagements, client retention, etc.
Qualifications:
Candidates must have the ability to perform at a high level in a fast-paced team environment and ensure adherence to all internal policies and compliance to legal and regulatory requirements.
BS/BA degree preferred or equivalent experience required
Paralegal studies with relevant legal and/or trust administrative experience preferred
Financial Institution experience focusing on high-net-worth client service a plus
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
For internal employees: participation in a work from home posture does not make you eligible to post.
Shift:
1st shift (United States of America)
Hours Per Week:
40
$74k-102k yearly est. Auto-Apply 7d ago
Orthodontic Office Admin - Insurance Coordinator
Cherubini Orthodontics
Branch office administrator job in Wilmington, NC
Job Description
To ensure that all operations run smoothly by coordinating insurance and presenting financing options for treatment, Cherubini Orthodontics in Wilmington, NC is looking to hire a full-time Orthodontic Office Admin - Insurance Coordinator. This orthodontic position works 30 hours per week, Monday - Thursday, approximately 9:00 am - 5:00 pm.
WHAT YOU GET: PAY AND BENEFITS
This orthodontic position earns a competitive wage of $15 - $21/hour, depending on experience.
We provide incredible benefits, including vision insurance, a 401(k) with a company match, paid time off (PTO), an incentive bonus, company-provided uniforms, and free orthodontic treatment after two years of qualified working performance. If this sounds like the right opportunity for you, apply today to work in our fabulous dental office!
A DAY FOR AN ORTHODONTIC OFFICE ADMIN - INSURANCE COORDINATOR
As an Orthodontic Office Admin - Insurance Coordinator, you facilitate all aspects of our dealings with insurance companies, from verification and submission to adjustment tracking and troubleshooting, ensuring that our patients receive the coverage they deserve. You assist patients in understanding their financing options for treatments that insurance may not cover. Your clear explanations are greatly appreciated by patients and you really enjoy interacting with and helping them receive the treatment they require, regardless of their financial situation.
In addition to these responsibilities, you perform various administrative duties, such as preparing monthly patient account reports, managing accounts receivable, and billing. As a team player, you are always willing to assist in any other areas where your expertise is required, including answering phones and scheduling appointments. You thrive in this environment, taking pride in your efficiency and organization as you help others!
WHAT WE NEED FOR AN ORTHODONTIC OFFICE ADMIN - INSURANCE COORDINATOR
Do you have excellent customer service skills? Are you reliable, punctual, and hardworking? Can you effectively juggle multiple tasks? Are you a team player? Do you have exceptional communication skills and the ability to clearly explain financial options? Can you present yourself in a professional manner? If yes, you might just be perfect for this orthodontic position! We also require:
3+ years of orthodontic insurance experience
Experience with ADA codes and dental terminology
Experience and knowledge of Dolphin Imaging Management Software is required
In-depth knowledge about insurance, including employer plans, PPOs, fee for service, etc.
Ability to type 50+ WPM
Knowledge about electronic communications, file transfers, emails (including Outlook Express), PowerPoint, Excel, and Microsoft Word
ABOUT CHERUBINI ORTHODONTICS
Our award-winning practice has a modest, boutique style that is family-oriented, friendly, and fun! We incorporate the most modern technologies into our state-of-the-art practice like digital radiographs, Invisalign clear aligners, and the latest software and technological advances in orthodontics. We are able to offer these amenities at a reasonable price because treating our patients like family is our top priority!
Our team brings sunshine into our patients' lives and smiles to their faces. Our employees love our friendly, family-like atmosphere and the excellent benefits we provide. We also support our employees in their desires to learn and grow by offering on-the-job training and opportunities for advancement. We hope you will join our fantastic team!
JOIN US
If this position sounds like a perfect fit for you, please apply and be our Orthodontic Office Admin - Insurance Coordinator. We have a quick and easy initial application that should only take you 3 minutes. We can't wait to hear from you!
Location: 28403
Job Posted by ApplicantPro
$15-21 hourly 24d ago
Office Administrator
Pathfinder Wealth Consulting
Branch office administrator job in Wilmington, NC
About the Role
At Pathfinder Wealth Consulting, we believe that a great financial plan starts with a great relationship. We are looking for an OfficeAdministrator (OA) who loves making people feel at home. As the face of our Wilmington office, youll be the first person our clients, prospects, and partners see.
This is a dynamic role for a quick-thinking team player who thrives on variety. If youre organized, energetic, and looking for a company that values both hard work and work-life balance, wed love to meet you.
What Youll Be Doing
Youll be the "hub" of our office, supporting our Client Services and Marketing teams while ensuring our day-to-day operations run smoothly. Your typical day might include:
Hospitality: Greeting clients with a smile, maintaining our welcoming coffee bar, and making sure our office environment feels professional and inviting.
Communication: Being the friendly voice on the phone, gauging client needs, and helping them get to the right team member.
Calendar Mastery: Scheduling client meetings using Calendly and Outlook to ensure a seamless experience for our clients.
Client Support: Assisting with meeting prep (agendas and reports), handling check deposits, and coordinating with outside professionals, like CPAs and attorneys.
General Administration: Managing daily mail (incoming and outgoing), handling postage systems, and ensuring digital files are meticulously organized.
Creative Assist: Helping our Marketing Director with client events and "client experience" campaigns that make our partners feel special.
Office Stewardship: Maintaining our supply inventory, ordering equipment, and ensuring the office remains tidy and "client-ready" at all times.
Who You Are
A People Person: You establish rapport easily and have a polished, professional, and welcoming demeanor.
Dedicated & Detailed: You take pride in your work, from every administrative task to the biggest client event.
A Master of Variety: You can shift tasks effortlessly without losing your focus or your positive attitude.
Tech-Savvy: You enjoy learning new systems and aren't afraid to troubleshoot a printer or a software glitch.
Coachable & Growth-Minded: You value clear communication and see feedback as a tool for excellence and enjoy working in an environment where we constantly refine our processes to better serve our clients.
Experience & Skills
Bachelors degree (or equivalent experience).
2+ years in office operations (preferred, but we value the right attitude!).
Experience with Microsoft office suite, web based programs, and office equipment.
Strong written and verbal communication skills.
Financial, legal, or banking experience is a plus, as is being a Certified Notary.
Love of puns and fun most days, also a plus.
Why Pathfinder?
We are an established, fast-growing wealth management firm that truly cares about our team. We offer a blend of teamwork, self-directed tasks, and the opportunity to develop new skills in a supportive environment.
Ready to apply? Please send your resume and a cover letter to ************************.
$30k-40k yearly est. Easy Apply 9d ago
Office Coordinator- Leland Clinic
Bodies In Balance Physical Therapy 4.1
Branch office administrator job in Wilmington, NC
Benefits:
Health insurance
Paid time off
401(k) matching
A progressive, physical therapists-owned outpatient Physical Therapy practice in historical Wilmington's beautiful coastal community is seeking an Office Coordinator for our Leland clinic.The Office Coordinator will lead the office in a dynamic outpatient physical therapy clinic, fostering an organized, effective and efficient environment with a positive, patient centered approach. The Office Coordinator will be interacting with both patients and therapists, assuring excellent communication with therapists and patients in regards to insurance, schedule needs, patient concerns/feedback. The Office Coordinator will also communicate to the owners and practice administrator an overview of clinic status from both an administrative perspective as well as patient communication perspective. This position is invaluable in keeping the therapists on schedule and taking initiative that the day runs smoothly for both patient and therapist alike. The Office Coordinator will demonstrate an appreciation for the economic viability for the clinic by assuring processes are effective in adhering to insurance requirements and obtaining co-payments collections. Noting facility needs, assigning and following up with maintenance and utilities of the facility are additional roles. The Office Coordinator requires a person who will demonstrate professionalism, a calming nature, positive influence, and lead the clinical setting toward success.
Bodies in Balance is dedicated to its employees by:
Hosting Team Building opportunities: Local Soccer games, Journal Club at Breweries, 5K run participation, outside clinic parties, quarterly appreciation lunches
Creating a positive culture that encourages work / life balance
Offering Peer Mentorship
Fostering open communication
Encouraging Program Development with leadership opportunities
ABOUT US:
Be a part of the Bodies in Balance Team! Bodies in Balance offers specialties in orthopedics, vestibular/balance, dry needling, concussion, pelvic floor, Parkinson's, lymphedema and oncology rehab. We are looking for a great physical therapist TECH INTERN who shares our Core Values:
PATIENT FIRST, IMPACTFUL RESULTS, PASSIONATE LEARNING, UNEQUIVOCAL EXCELLENCE and TEAMWORK without BOUNDARIES
. Our culture includes a positive, motivated, and caring team of employees who seek to be a team player to enhance our evidence-based, personalized treatment care. We strive to be a strong resource for those in our community and value excellent communication with our medical professional peers and patients. Visit our website at binbpt.com to learn more about our practice and staff.
Duties:
Having excellent phone etiquette and skills
Initiating and maintaining a positive patient experience
Scheduling of patient visits
Assuring accurate and friendly check-in of patients
Taking co-payments/co-insurance collections
Running daily co-payment reports/call those who have missed co-payment
Communicating with insurance specialist, those patients that need call regarding insurance benefits
Inputting both Explanation of Benefits and checks received accurately on spreadsheet and communicate information to billing team
Revising processes to assure efficiency and accuracy
Inputting physical therapist's schedules in electronic medical record scheduling system in a timely and accurate manner.
Assuring optimal use of therapists' schedules by monitoring holes in schedule and filling in with people on cancellation list hourly
Enhancing patient communication: Assist/ finalize thank you notes/get well notes to patients
Compensation: starting at $16.50-$17.00 per hour
Benefits:
401(k) matching
Health insurance
Life insurance
Dental insurance
Vision insurance
Paid time off
Schedule:
10 hour shift (4x10)
Monday - Friday (one day off in the week)
Compensation: $16.50 - $17.00 per hour
Bodies in Balance Physical Therapy is dedicated to providing specialized one-on-one care to our community.
Our purpose is to "C
reate positive possibilities to empower our patients and staff to Live Life Well."
$16.5-17 hourly Auto-Apply 60d+ ago
Veteran Services Administrative Specialist
Onslow County, Nc 3.9
Branch office administrator job in Jacksonville, NC
This position provides office support for the Veterans Service Office. The position is responsible for answering a multi-line telephone system, greeting visitors and clients, and providing benefits information of a routine nature or making appropriate referral for assistance. This position will require an individual who has well-developed interpersonal, communication, organizational, mathematical, typing and computer skills. Other duties may be assigned as needed. Work is performed under the close supervision of the Veteran Services Director.
Our core values-Resilience, Excellence, Accountability, Customer Service, and Honesty-are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.
* Receives office visitors, scheduled client appointments, and answers a multi-line telephone system. Answers all inquiries as appropriate, refers individuals to appropriate officials, and schedules office appointments for clients.
* Types a variety of letters and forms for the office; maintains case files; collects, quantifies, and completes monthly statistics reports.
* Uses all office equipment and computer software programs in the performance of job duties. Responsible for electronically scanning and maintaining all office documents and client files.
* Uses and updates veteran database to include current address and contact information, record of military service, dependent status, disability ratings, cause of death, and other key items of information necessary to properly service the county veteran population.
* Receives and reviews military records, private medical records, VA benefit and health claim letters, and correspondence with state and federal offices and county memorandums.
* Interacts and communicates with the immediate supervisor and staff, veterans and their dependents, NC Division of Military and Veterans Affairs, VA Regional Office personnel, VA Medical Center personnel, Legislative delegation, and other county department employees, various outside professional agencies, and the public.
* Sorts incoming mail and posts outgoing correspondence; performs a variety of clerical and secretarial duties to include using county purchasing systems to order office supplies. Maintains inventory of office supplies, forms, and pamphlets. Maintains the appearance of the waiting area and ensures forms and pamphlets throughout the office are well stocked.
* Assists veterans in obtaining military separation and service records, military awards and medals, private medical records, and civil documents.
* Refers to federal policy and procedure manuals, Code of Federal Regulations Title 38 US Code; Veterans Benefits Manual and Federal Veterans Laws, Rules and Regulations, computer manuals, codes/laws/regulations, publications and reference texts, etc.
* Assists the Veterans Service Officers in the completion of applications for federal, state, and local benefits such as pensions, disability compensation, insurance, burial, and NC benefits.
* Assists applicants in obtaining necessary legal documents required for claims processing.
* Reviews literature, documents, or news reports to enhance and maintain knowledge of state and federal legislation affecting veterans' benefit programs.
* Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
* Performs related tasks as required.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.General knowledge of veteran's programs (specifically Title 38 of the Federal Code of Regulations) and benefits and applicable laws and regulations; some knowledge of community organizations, agencies and facilities related to veterans' affairs; ability to solve problems within scope of responsibility; ability to deal with veterans, dependents, and others fairly and effectively; ability to establish and maintain effective working relationships with associates. Ability to exercise judgment in applying federal, state, and local policies along with the ability to effectively communicate orally and in writing. Ability to operate data, word processing and other standard office machines.
Physical Requirements:
This is light work requiring the exertion of up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects; work requires crouching, reaching, standing, grasping, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and detailed or loud talking to convey detailed or important spoken instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.Associates/Technical degree with coursework in social services or related field and moderate experience with veteran service programs or equivalent combination of education and experience.
Special Requirements:
* North Carolina Division of Veterans' Affairs Certification and/or North Carolina accreditation within one year of employment required.
* Valid Driver's License
Salary will be determined based on qualifications, internal equity, budget, and market considerations.
If applicable, your final transcript showing the date your degree was awarded and/or any required certificates or licenses listed in the application must be uploaded with your application, even if you are a current employee or we have received it with a previous application.
$31k-43k yearly est. 3d ago
Home Care - Office Administrator
Griswold Home Care for Wilmington 4.3
Branch office administrator job in Wilmington, NC
OfficeAdministrator
Griswold Home Care of Wilmington, NC
Join a purpose-driven home care team that values excellence, compassion, and organization. Griswold Home Care of Wilmington is seeking a dependable, detail-oriented OfficeAdministrator to support scheduling, billing, and daily office operations that keep client care running smoothly.
What You'll Do
Answer phones promptly and professionally.
Assist with scheduling needs and provide backup coverage when needed.
Handle insurance filing, billing, and payroll with accuracy and confidentiality.
Keep intake folders and caregiver files complete and state compliant.
Support onboarding and compliance tracking for new hires.
Use CoachUp Care to recognize caregivers and manage Care Team celebrations.
Help coordinate Caregiver Appreciation events and office staff milestones.
Help with On Call, monthly rotation.
What We're Looking For
Strong attention to detail and excellent organization skills.
Professional, friendly phone manner and customer service mindset.
Reliable, steady, and adaptable under pressure.
Tech-savvy (Microsoft Office, Viventium experience a plus).
Experience in officeadministration, healthcare, or home care preferred.
Education
Required: High school diploma or equivalent.
Preferred: Associate's degree or higher in Business or Healthcare Administration, or equivalent experience.
Pay
$20 - $22 per hour (up to $45,000 annually), depending on experience and capability.
Why Join Griswold
Work that makes a real difference in people's lives.
Supportive, close-knit team culture.
Opportunities for growth and learning.
A mission rooted in compassion and reliability.
Apply today!
$20-22 hourly Auto-Apply 60d+ ago
Administrative Associate-Eastern CI
Nc State Highway Patrol
Branch office administrator job in Greenevers, NC
Agency
Adult Correction
Division
COO - OPS - Institutions Operations
Job Classification Title
Administrative Associate II (S)
Number
60068658
Grade
NC02
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
This position is located at Eastern Correctional Institution.
Reporting to the Associate Warden of Programs, this position is responsible for providing secretarial/clerical support in the Programs Department
Knowledge Skills and Abilities/Management Preferences
Salary Range: $31,200.00- $49,340.00
Duties for this position include but are not limited to:
Preparing monthly reports and preparation/distribution of correspondence.
Planning work, understanding and carrying out both oral and written instructions, reviewing completed tasks to ensure accuracy, and meeting daily and monthly deadlines.
Performing a variety of office and/or technical tasks to accomplish the specialized processing of information, documents, or materials.
Effectively communicating with staff and the public in verbal and written form.
Receiving telephone calls from other staff, department personnel, community volunteers, citizens, press, offenders' attorneys and families, and other agencies.
Working under stressful conditions while meeting daily, weekly, and monthly deadlines.
Composing correspondence which may require research and knowledge of policy and procedures.
Positions may serve as back up to Transfer Coordinator to assist with offender releases and offender records
Management Preference(KSA):
Effectively communicate in verbal and written form, write reports and maintain accurate records.
Must have a working knowledge of office procedures and ability to operate various office machines.
Ability to read, interpret, and apply policy and procedures. Ability to use personal computer, fax machine, scanner, and other office equipment.
**This is a full-time position (40 hours per week) with State Benefits. **Applicants must pass a background check to be eligible for this job.**
Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Crystal Bunn Miller
Email:
*********************
$31.2k-49.3k yearly Auto-Apply 4d ago
Respiratory Care Assistant Program (0.1) (58962)
Onslow Memorial Hospital 4.0
Branch office administrator job in Jacksonville, NC
The Respiratory Care Assistant (RCA) program is designed to allow respiratory students to enter the workforce as a Respiratory Therapy Assistants. This will allow the student to gain real working experience in our facility, under the direct supervision of a licensed Respiratory Therapist. While working at our facility, the RCA will gain knowledge in our policies, procedures, EMR, and will more easily transition to a licensed therapist after graduation.
The RCA will be hired into the program on a PRN basis. The RCA will be required to work 12 hours during a six-week schedule. General orientation will be completed by the RCA via video. CBLS that are assigned to the RCA will be completed. Quick-start will be completed by the RCA via the booklet supplied by education. Department orientation will consist of seventy-two hours.
OMH Respiratory Care department will accept four RCAs at one time, with no more than two scheduled at one time on each shift. The RCA will be assigned to assist a respiratory therapist during that shift. The RCA will not be left alone on any floor to treat patients independently. The RCA will not treat patients that fall under critically ill as defined by the North Carolina Board of Respiratory Care. At no time will the RCA replace a licensed therapist on any shift.
Qualifications
MUST BE A CURRENT RESPIRATORY STUDENT
$22k-36k yearly est. 7d ago
Pharmacy Billing & Administrative Specialist
Chesapeake Regional Rx
Branch office administrator job in Wilmington, NC
About the role
We are seeking a detail-oriented Pharmacy Billing & Administrative Specialist to manage billing operations and provide backup support for pharmacy data entry. This role is critical to ensuring accurate billing, timely payments, and smooth administrative operations within our pharmacy.
You will work closely with the pharmacy team to process invoices, manage accounts receivable/payable, and provide data entry assistance. This position is ideal for someone who thrives in a fast-paced healthcare environment, has strong organizational skills, and is eager to contribute to the success of a growing pharmacy.
What you'll do
Billing & Finance
Prepare and send invoices to facilities, patients, and payers.
Manage accounts receivable: track payments, follow up on outstanding balances, and reconcile accounts.
Manage accounts payable: coordinate vendor invoices, track due dates, and process payments.
Maintain accurate financial and billing records for internal review and audits.
Assist with QuickBooks/other accounting software entries as needed.
Pharmacy Support
Provide data entry support in the pharmacy system for prescriptions, patient accounts, and insurance details.
Assist with processing insurance claims, resolving billing discrepancies, and ensuring compliance.
Support pharmacy operations by handling calls related to billing inquiries.
Administrative Tasks
Generate and maintain reports for billing, receivables, and payables.
Communicate with facilities, patients, and internal staff regarding billing-related issues.
Support special projects or audits as needed.
Qualifications
Experience in medical or pharmacy billing, accounts receivable/payable, or healthcare finance preferred.
Strong organizational and multitasking skills.
Excellent communication and problem-solving abilities.
Proficiency with Microsoft Excel, or accounting software (QuickBooks preferred).
Ability to adapt in a fast-paced, detail-oriented environment.
$25k-43k yearly est. 60d+ ago
Office Coordinator
Carteret Health Care 4.2
Branch office administrator job in Morehead City, NC
* JOB RELATIONSHIPS * Responsible to Administrator * The primary role of this position is to assure efficient patient flow through the center; provide primary administrative support to the center and its staff; responsible for demographic and financial verification and clearance for each patient encounter; maintains a neat, clean, and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. Works under the supervision of the Administrator.
* QUALIFICATIONS
* Professional
* High School graduate or equivalent required.
* Some college preferred.
* Some knowledge of third party billing.
* One to two years previous work experience in a clinical setting.
* Basic knowledge of medical terinology.
* Ability to maintain confidential medical information.
$30k-35k yearly est. 19d ago
Gift Shop / Admin Associate I (Temporary)(Carteret)
OSHR Temporary Solutions
Branch office administrator job in Cape Carteret, NC
Agency
Office of State Human Resources
Division
Temporary Solutions
Job Classification Title
Administrative Associate I (S)
Number
Grade
NC01
About Us
To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset - OUR EMPLOYEES.
Description of Work
This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit **************
Visit: **************************** for employment information.
Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time.
Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.
This temporary position is with NC DNCR - Museum of History, located at: 315 Front Street, Beaufort, Carteret County.
Job Order Hourly Rate of Pay: $15.00 (Based on education and/or years of relevant work experience reflected on the application).
This is for (2) openings for the NC Maritime Museum at Beaufort's Gift Shop - These positions serve as shop associates who are the initial point of contact for visitors. The Gift Shop is open to the public Mondays-Saturdays 10am-4pm.
The primary purpose of the position is to:
Engage visitors
Check out merchandise via POS system
Organize and maintain orderly/clean shop
Provide input on best-selling products and recommend potential products to museum leadership that represent the Albemarle region
Knowledge Skills and Abilities/Management Preferences
Management Preferences:
Basic knowledge of program services, policies and procedures; ability to demonstrate and apply this knowledge in performance of office support tasks; ability to explain and interpret program information to clients/customers and staff.
Basic knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
Ability to convey basic information and ideas through a variety of media to individuals or groups;
Ability to adjust language or terminology to meet needs of the recipient(s).
Ability to present ideas in written form; ability to use correct grammar, organization, and structure.
Ability to utilize office equipment and other technology (software and systems) to meet work needs.
Ability to facilitate the flow of work and coordinate office support activities with other staff; ability to maintain internal and external contacts for work coordination.
Ability to understand basic issues, identify problems and opportunities to determine the appropriate course of action.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Janice Scott Kearney
Recruiter Email:
*********************
$15 hourly Auto-Apply 2d ago
Branch Office Administrator
Edward Jones 4.5
Branch office administrator job in Jacksonville, NC
**Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
**Job Overview**
**Position Schedule:** Full-Time
Branch Address: 3776 Henderson Drive Ext, Jacksonville, NC
This job posting is anticipated to remain open for 30 days, from 06-Jan-2026. The posting may close early due to the volume of applicants.
**If you find yourself looking for a fulfilling career** , the BranchOfficeAdministrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
**Role Summary:**
As a BranchOfficeAdministrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
**We'll give you the support you need. Our team will be there every step of the way, providing:**
+ Comprehensive 6-month training including an experienced peer to help mentor you
+ A wide support network that extends from your branchoffice to your region to the home office
+ You'll often work independently but will have a team of thousands backing you every step of the way
**Can you see yourself...**
+ Delivering exceptional personalized service to ensure clients feel understood and informed
+ Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
+ Actively listen for situations in the clients' lives that may indicate a need for additional services
+ Driving marketing activities such as planning and executing events
**You can also expect...**
+ A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
+ An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
+ We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
+ Full-time Associates receive the following benefits:
+ Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (*********************************************************************************************** .
**You'll be competitively compensated...**
+ Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
+ Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
+ The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
**Hiring Minimum:** $21.38
**Hiring Maximum:** $23.14
Read More About Job Overview
**Skills/Requirements**
**What skills would make you a successful BOA?**
+ Analytical Thinking
+ Attention to Detail
+ Adaptability
+ Conversational Skills
+ Digital Tool Utilization
+ Team Collaboration
**Role Requirements**
+ **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
+ **Account Management:** Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
+ **Administrative & Operational Support:** Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
+ **Technology:** Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
**Awards & Accolades**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (***********************************************************************
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (************************************************************************************
Read More About Awards & Accolades
**About Us**
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report (******************************************************************************************************************************************** .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.