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Business Intelligence Lead - Digital VOC
Humana 4.8
Business intelligence analyst job in Jackson, MS
**Become a part of our caring community and help us put health first** The Digital Voice of Customer (VoC) Program Leader & Insights Champion will own and advance the end-to-end VoC strategy across Digital CW, ensuring measurement approaches align with customer experience goals and business priorities. This position is responsible for vendor management (Qualtrics), cross-functional stakeholder collaboration, and driving everyday self-service and adoption of VoC insights throughout the organization. The ideal candidate will develop diverse VoC touchpoints, analyze structured and unstructured data, present findings through effective storytelling, and serve as a thought leader to educate and empower teams for data-driven decision-making.
**Key Responsibilities** :
+ Develop, execute, and continuously refine the comprehensive VoC Program strategy for Digital CW, ensuring alignment with enterprise customer experience objectives and business priorities.
+ Manage and cultivate the vendor relationship with Qualtrics, representing the interests of Digital CW and collaborating with the Humana Digital lead.
+ Partner with stakeholders across UX, Product, BusinessIntelligence, Operations, and other lines of business to strategize, design, and implement optimal VoC touchpoints-including expansion beyond digital channels-to capture actionable customer insights.
+ Champion the incorporation of VoC metrics into everyday business practices, fostering a pull-driven, self-service engagement model across the enterprise.
+ Analyze structured and unstructured data to identify trends, friction points, opportunities for improvement, and root causes impacting user experiences.
+ Synthesize and communicate insights through compelling storytelling to influence cross-functional teams and drive user-backed optimizations.
+ Stay current with industry trends, emerging tools, and best practices to enhance VoC program effectiveness and operational efficiency.
+ Serve as a thought leader, educating stakeholders and promoting a culture of data-driven decision-making.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree and 8 or more years of technical experience in data analysis OR Master's degree and 4 years of experience
+ 2 or more years of project leadership experience
**Preferred Qualifications**
+ Demonstrated experience leading VOC or customer experience programs in a digital environment
+ Strong vendor management skills, preferably with Qualtrics or similar platforms
+ Knowledge of current trends and tools in customer experience measurement and analytics
+ Advanced experience in analysis and synthesis of quantitative and qualitative data
+ Excellent communication, presentation, and storytelling skills to inform and influence senior and executive leadership
+ Experience aggregating data across multiple sources (e.g., primary research, secondary research, operational data)
+ Working knowledge of primary research techniques (e.g., basic survey design)
+ Advanced Degree in a quantitative discipline, such as **Business, Marketing, Analytics** , Mathematics, Statistics, Computer Science, or related field
+ Passion for contributing to an organization focused on continuously improving consumer experiences
+ Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction
+ Advanced experience working with big and complex data sets within large organizations
+ Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs
+ Proficiency in understanding Healthcare related data
+ Experience creating analytics solutions for various healthcare sectors
+ Advanced in SQL, SAS and other data systems
+ Experience with tools such as Tableau and Qlik for creating data visualizations
+ Expertise in data mining, forecasting, simulation, and/or predictive modeling
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$117,600 - $161,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 04-17-2026
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
$117.6k-161.7k yearly 4d ago
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IT Business Optimization & Implementation Analyst 4
Oracle 4.6
Business intelligence analyst job in Jackson, MS
**IT Business Implementation Analyst will:** + Responsible for support Sourcing and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the Fusion Sourcing and Costing subject matter expert to create and document the business process and workflow, create training material, train employees and suppliers, measure key performance indicators and drive process improvements.
+ Responsible for new supply chain IT solutions, improvements and support. Must be able to understand workflows identify improvements and new solutions, develop implementation strategies, and project requirements: scope, resources and schedule. Ensure plans, processes and procedures meet Oracle goals and requirements.
+ Understand industry best practices to develop efficient processes, procedures and tools, communicate, and train the organization and suppliers.
+ Develop manage projects plans, coordinate cross-functional teams through meetings and track progress, ensuring projects completion on time and within budget.
+ Develop, document, communicate, and train the organization on business practices, tools and procedures.
+ Engage and collaborate with stakeholders to streamline, document workflows and processes. Look and implement opportunities to improve efficiencies.
+ Provide backup support to other process owners.
+ Engage with Oracle stakeholders to evaluate requirements, benefits and objectives for the solutions or improvements, goals, metrics, reporting and data sharing methods.
+ Analyze applicable global supply chain business requirements, propose and present efficient options to implement by collaborating with IT, suppliers and other stakeholders to ensure current and proposed supply chain IT functionality meet the business requirements, deliverables and timelines.
+ Develop SQL business reports to support the business operations, performance metrics and decision making.
+ Engage with stakeholders to ensure processes, procedures and reporting meet policy and regulatory requirements.
**Responsibilities**
**What are we looking for in a candidate?**
+ Bachelor's degree or master's degree in Information Technology, Information Systems, or equivalent
+ Highly motivated, innovative self-starter who can transform complexity and ambiguity into clarity.
+ Expertise in analyzing, simplifying and presenting data, and developing dashboards.
+ Leadership, project management, presentation, and influencing skills.
+ Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask.
+ Ability to collaborate and write detailed business requirements and user documentation.
+ Lean Six Sigma Green/Black Belt, Agile, Scrum and/or PMP Certifications are a plus.
+ 8+ years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment.
+ Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing, planning and highly proficient SQL programming.
+ Experience designing and implementing projects requiring cross-group collaboration.
+ Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes.
+ No Visa Sponsorship is available for this position.
**Detailed Description and Job Requirements**
The IT Business Implementation Analyst is responsible for developing and maintaining Supply Chain Operations process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Projects and assignments will vary over time. Initial focus will be on supporting Oracle ERP sourcing, procurement, product and supply chain tools.
+ Experience and in-depth knowledge with Oracle ERP procurement, product BOMs, planning modules and structures.
+ High supply chain business acumen and complex problem-solving skills.
+ Provide examples of business processes/workflows analyzed and re-engineered to improve efficiency.
+ Ability to document workflows, provide mistake-proof instructions and teach/mentor users.
+ Understand industry best practices for sourcing and procurement workflows and reporting.
+ Work cross functionally to understand the impact of sourcing and procurement processes on downstream process such as manufacturing, planning, cost accounting, global tax implications and fulfillment.
+ Must be able to demonstrate experience with SQL programming and creating reports or analysis from various data sources.
+ Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
+ Experienced leading contributor providing direction and mentoring to others.
+ Write business requirements to support tool enhancements and new tool functionality for business process improvements.
+ When key tool functionality fails, diagnose and correct the failures to enable business continuity. Take a leadership role to apply root cause corrective action principles (8D) to drive metrics, permanent resolutions to new or chronic tool problems.
+ Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$97.5k-199.5k yearly 60d+ ago
Clinical Business Systems Analyst
Highmark Health 4.5
Business intelligence analyst job in Jackson, MS
This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems, clinical disease process, and healthcare data.
As a **Clinical Business Systems Analyst** , you will play a critical role in shaping the digital healthcare strategy for the organization and our clients. You will be responsible for fostering strong partnerships with stakeholders, providing expert consultation on the design and feasibility of our clinical digital healthcare products, implementing large scale data exchange initiatives, and providing development and operations support. This role involves translating intricate clinical requirements into clear, actionable plans for product and technical teams. Our products are designed for clinical identification and stratification and facilitating precise member routing to in-person, telephonic, and digital outreach programs. Your contributions will directly impact our ability to deliver impactful member outreach.
**ESSENTIAL RESPONSIBILITIES**
+ Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
+ Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
+ Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
+ Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
+ Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
+ Other duties as assigned.
**EDUCATION**
**Minimum**
+ Bachelor's Degree in Business Management, Information Systems, or closely related field
**Substitutions**
+ Degree in Nursing, Informatics, Business Management, Health Administration, Public Health or related field
**Preferred**
+ None
**EXPERIENCE**
**Minimum**
+ 3 - 5 years in IS/IT or Healthcare
**Preferred**
+ 1 - 3 years in Lean/Six Sigma experience
+ 1 - 3 years in the Health Insurance Industry
+ 1 - 3 years in the Healthcare industry
**LICENSES OR CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Six Sigma
+ Project Management Professional (PMP)
+ Clinical License
**SKILLS**
+ Analytical Skills
+ Problem-Solving
+ Communication Skills
+ Report Writing
+ SQL
+ Agile Methodolgy
+ Agile Project Management
+ Manage Multiple projects concurrently
+ Proven ability to effectively juggle multiple competing projects
+ Strong planning and execution
+ Data Exchange
**Language Requirements (other than English)**
None
**Travel Required**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Remote
Teaches / trains others regularly
Rarely
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Rarely
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$57,700.00
**Pay Range Maximum:**
$107,800.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J270367
$57.7k-107.8k yearly 60d+ ago
Enterprise Business Intelligence Analyst
Trustmark 4.6
Business intelligence analyst job in Jackson, MS
The Enterprise BusinessIntelligenceAnalyst within Enterprise Information Systems provides reporting and analytics development through enterprise-wide businessintelligence and analytic software solutions. This position will be responsible for the synthesis of information from multiple data sources into sophisticated BI solutions. The Analyst may often lead cross functional projects with multiple stakeholders to achieve the desired BI solution.
The Analyst should be proficient in requirements gathering, data modelling, data mining, and BI solution development in support of highly visible, complex, multi-workstream operational processes. Customers are often Line of Business senior and executive management. The Analyst must be able to work in a team and individual setting managing multiple priorities with very little management oversight. Technical proficiency is required in Excel, SQL, OBIEE, Cognos, Power BI, or similar platforms with exposure to other data governance and data management tools. Analysts must also have a willingness to learn additional reporting and businessintelligence software.
This position may be filled as a Level I or II. Additional responsibilities and qualifications apply.
Responsibilities
Analyze data, build data models, test hypotheses, find root causes, develop prototypes, forecast performance, create reports, write SQL queries, conduct A/B tests, generate insights, present findings, make specific and actionable recommendations, and influence business decisions.
Proactively identify and surface opportunities to process data into information that leads to efficiency and improved business processes, revenue generation, risk management and customer experience across Trustmark's various business and administrative functions. Work with Data Analysts, BusinessAnalysts, Report Developers, BusinessIntelligenceAnalysts, Team Leads, and other leaders across the broader Analytics Center of Excellence to empower data-backed decision-making at all levels of the company.
Interface with executive stakeholders to prioritize and present work and to meet expectations for timelines, accuracy, quality, and overall business impact.
Level II Additional Responsibilities:
Responsible for providing support to enterprise-wide end users as it relates to troubleshooting and resolving various technical and system issues/questions with platforms such as Cognos, OBIEE, Power BI or similar tools.
Engaging with peers regarding data source architecture to discover and resolve data anomalies impacting analytics.
Qualifications
Bachelor's degree which includes computer science related study required
2 years of reporting, visualization, or extract development experience, or 1 year of experience as a Trustmark Information Technology Development Associate [ITDA]
Strong Excel spreadsheet skills required, and must pass Intermediate level Excel test
Competency to build and maintain strong relationships with stakeholders throughout organization
Possess strong analytical and quantitative skills for identifying and investigating patterns and trends
Working knowledge of mathematics and statistics
Comfortable managing changing priorities and learning new skills
Capable of independent engagement in duties as well as effective team participation
Ability to meet deadlines
High level of interpersonal skills to handle sensitive, confidential situations and information
1-3 years' experience within the banking industry or financial industry preferred
Project Management experience preferred
Intermediate Knowledge of Excel, OBIEE, Power BI, Cognos, or other businessintelligence dashboard tools preferred
Intermediate knowledge of DB2, SQL, XML, CSS, or similar skills preferred
Intermediate knowledge of data warehouse and data governance frameworks preferred
Level II Additional Qualifications:
5 to 8 years of reporting, visualization or extract development experience
5+ years of experience in banking industry preferred
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
$58k-81k yearly est. Auto-Apply 4d ago
Lead Business Analyst
Maximus 4.3
Business intelligence analyst job in Jackson, MS
Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead BusinessAnalyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations.
***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate***
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.
- Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys.
- Lead and own activities related to Business Requirement Documents process.
- Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions.
- Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality.
- Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities.
- Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation.
- Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes.
- Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate.
- Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned.
- Ensure all business requirements and business processes are adequately documented.
- Lead cooperative efforts among members of a project team.
- Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors.
- Act as advisor to project team members to resolve problems.
- Provide support to operation senior staff, division managers and program managers.
- Develop high quality communications suitable for clients.
- Work effectively with internal and external business partners in the delivery of solutions.
- Maintain extensive and comprehensive working knowledge of all assigned programs and projects.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- BABOK certified preferred
- Write complex SQL queries preferred
- Analyzing provider policy and resulting business process changes or similar experience required
- At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
150,000.00
$80k-103k yearly est. Easy Apply 6d ago
ServiceNow Business Analyst- Platform
Cardinal Health 4.4
Business intelligence analyst job in Jackson, MS
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
We are seeking a highly skilled **ServiceNow BusinessAnalyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes.
**Key Responsibilities**
**Requirements Gathering & Analysis**
+ Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects.
+ Create process flows, data models, and wireframes to document requirements clearly.
+ Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile.
+ Collaborate with developers to ensure requirements are clear and concise for development
**Testing, Documentation and Training**
+ Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off.
+ Maintain documentation including workflows, data dictionaries, and training materials.
+ Leverage business knowledge to drive process improvements and enhance system usability.
+ Provide trainings to stakeholders
**ServiceNow and Agile Expertise**
+ Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM.
+ Work closely with ServiceNow developers to implement solutions.
+ Monitor and support sprint and project activities, ensuring timely delivery
+ Facilitate communication among stakeholders and resolve conflicting requirements
+ Proficient in test case planning, QA/QC reviews.
+ Experience maintaining sprint backlogs and supporting Agile ceremonies.
**_Qualifications_**
+ 4-8 years of experience with IT SDLC processes preferred.
+ Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ ServiceNow certifications (CSA, CIS-ITSM) is a plus.
+ ITIL v3/V4 Foundation certification.
+ Experience implementing systems using Agile methodology.
+ Skilled in facilitating large group meetings and mediating conflicting requirements
+ Strong analytical, problem-solving, and communication skills.
+ The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes
+ Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive.
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $93,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$93.9k-135.6k yearly 27d ago
Business Sys Analyst Sr
Canon USA & Affiliates 4.6
Business intelligence analyst job in Jackson, MS
**Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams.
**RESPONSIBILITIES**
+ **Accountability**
+ Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream.
+ Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners.
+ Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.
+ **Process Management**
+ Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies.
+ Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides.
+ Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents.
+ **Collaboration & Support**
+ Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner.
+ Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions.
+ Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms.
+ **Senior Role**
+ Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap.
+ Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream.
+ Lead meetings to discuss dependencies and impact of changes across all workstream.
**QUALIFICATIONS**
+ Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition.
+ Hands-on experience with **Salesforce CRM** , including:
+ Territory Management for sales alignment and coverage.
+ Account Sharing Models for visibility and collaboration.
+ Opportunity Management for pipeline tracking and forecasting.
+ Deal Approval Workflows for discounting and compliance.
+ Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting.
+ **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.**
+ Order-to-Cash and Revenue Management modules for accurate billing and compliance.
+ Integration between CRM and ERP systems, including middleware or API-based solutions.
+ Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms.
+ Familiarity with revenue recognition standards (ASC 606) and compliance considerations.
+ Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems.
+ Preference for exposure to Install Base functionality for managing assets and service entitlements.
+ Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies.
+ Excellent communication skills and the ability to develop and maintain effective internal and external working relationships.
+ Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc).
+ Deep understanding of application structures, functions, and processes.
+ Demonstrated ability to lead complex business process reengineering efforts.
+ Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability.
+ Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions.
+ Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream.
+ 8 years minimum with Relevant Business Analysis experience required. Experience implementing enterprise-wide solutions.
+ **Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE**
\#LI-RS1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$110.7k-178.2k yearly 46d ago
Contact Center Business Analyst II
ASM Research, An Accenture Federal Services Company
Business intelligence analyst job in Jackson, MS
The Reporting, Forecasting & WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise.
+ Coordinates with content developers and graphics designers to ensure that needs are technically feasible, translating detailed designs into executable software.
+ Provides technical site maintenance and advice on moderately complex issues related to animation, search engine techniques, link integrity, navigation, browsers, graphics, and other technical web developments.
+ Prepares functional specifications from which programs will be written and then designs, codes, debugs, and documents programs.
+ Develops the requirements of a product from inception to conclusion. Tests, debugs, and refines the software to produce the required product
+ Designs user interfaces of interactive web applications including ADA 508, and cross browser compliance.
+ Maintains compliance with standards and conventions in developing programs.
+ Develops required specifications for simple to moderately complex programs or problems.
+ Conducts systems tests, monitors test results, and takes appropriate corrective action for the non-routine issues.
+ Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings.
+ Prepares required documentation, including block diagrams, logic flow charts and software program documentation.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience.
+ 2-5 years of experience with programming or web development activities.
**Other Job Specific Skills**
+ Must be detail oriented, as well as able to work well with clients.
+ Experience with Java, C#, Python, XML, JavaScript, , or other programming languages in order to design and develop prototypes from the ground up.
+ Participate in all phases of software development with a focus on design, development, and implementation using Java, C#, SQL, Javascript, or other programming language.
+ Experience developing scalable databases and applications against a relational database such as Oracle or SQL Server preferred.
+ Excellent verbal and written communication skills.
+ Must work efficiently within multiple teams.
+ Ability to multi-task, work well under pressure, and work in a closed environment with others.
+ Maintains current knowledge of relevant technology.
+ Strong problem solving, logic, and analytic skills.
+ Applies knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.
+ Familiar with and utilized best programming standards and practices in a professional capacity.
+ Experience in information system design, including application programming on large-scale case management systems and the development of software to satisfy design objectives
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
95000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$52k-74k yearly est. 33d ago
Business Analyst
CapB Infotek
Business intelligence analyst job in Jackson, MS
For one of our ongoing multiyear projects we are looking for a BusinessAnalyst out of Mississippi.
Responsibilities:
This position will require a qualified Technical BusinessAnalyst to take the lead in the following tasks:
Ability to create and document detailed business requirements, perform analysis, outlining problems, opportunities, and solutions for the stakeholders
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
A strong understanding of the documentation development process, the software development process, and product lifecycles
Determine operational objectives by studying business functions; gathering information; evaluating output and formats
Improve systems by studying and documenting current state and business rules
Ability to partner with other team members and stakeholder across multiple business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with executive teams
Ability to communicate technical information to a non-technical audience and business information to a technical audience
Ability to successfully apply complex knowledge of fundamental concepts practices, and procedures of technical writing.
Construct workflow charts and diagrams; studying system capabilities; writing specification
Translate stakeholder requests into formal requirements
Deliver high-quality business requirement documentation for business manuals, new development, training manuals, user guide, and system guide.
Must be able to effectively communicate (verbal and written) requirements with stakeholders as well as development team
Must Have:
Must be able to collaborate with Project Manager, Architect, and developers to ensure business requirements are communicated, accepted, and meet expectations
Must be able to translate and simplify requirements from stakeholders into written requirement documents for development team. Documents include: Formal Business Requirements Document, Functional Design Document, Technical Design Document, Technical Use Cases, User stories, Business Cases, Requirements Traceability Matrix, Test cases. (samples of previous documents created highly preferred- submit with resume)
Must be able to create diagrams, flowcharts, and workflows of business processes
Must be able to create diagrams, flowcharts, and workflows of data flow through system
Must be able to create and manage test cases for Quality Assurance.
Must be familiar with software and database development concepts
Technical BusinessAnalyst work on a software development team
Must have experience developing technical documentation for enterprise software users, system administrators, and other technical audiences
Strong experience in requirements management and creating all documents listed above
Strong experience in mapping business processes into technical documentation
Strong experience in acceptance testing
Ability to analyze business functions
Practical experience generating process documentation and reports
Strong working knowledge of relevant Microsoft applications, including Visio
Extensive experience with data visualization
Excellent communication with the ability to translate data into actionable insights.
Technical Skills:
Scrum
Agile
C#
.NET
PL/SQL
Oracle
Scrum / Agile
SDLC
$52k-74k yearly est. 60d+ ago
Data Analyst Manager
Sedgwick 4.4
Business intelligence analyst job in Jackson, MS
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Data Analyst Manager
**PRIMARY PURPOSE OF THE ROLE:** To manage a staff of data analysts; to develop complex reports and analyze company data including Corporate or client specific data; to serve as a technical resource for company staff on data analysis and benchmarking issues; to meet with clients on such issues as necessary; to provide training and data analysis education for program staff; and to provide technical oversight and guidance to client dedicated analysts located in multiple field offices.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Project Management experience preferred
+ Manages a staff of data analysts including project assignment and workflow.
+ Develops comprehensive, complex and accurate information reports including OSHA reporting for a specific client.
+ Creates complex data reports and provides analysis for forecasting and/or benchmarking used by senior management.
+ Reports directly to senior management and communicates data findings for forecasting and client needs.
+ Obtains, analyzes and provides appropriate feedback on company or client specific information needs.
+ Provides complex data analysis functions to meet client specific, program or company senior management needs.
+ Serves as a resource for colleagues on data analysis and benchmarking issues.
+ Provides technical oversight and guidance to client dedicated analysts located in multiple field offices.
+ Provides training and data analysis education for colleagues.
**QUALIFICATIONS**
Bachelor's degree with major in Business Administration, Statistics, or Quantitative Analysis from an accredited college or university preferred. Computer Science courses preferred.
Eight (8) years of related experience or equivalent combination of education and experience required to include four (4) years business experience in an insurance related field and four (4) years statistical analysis required. Supervisory experience preferred.
Skills & Knowledge
+ Project Management
+ Knowledge of risk management information systems including utilization and functionality
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Strong time management skills
+ Excellent interpersonal skills
+ Excellent negotiation skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
Credit Check required
Project Management, SQL, and Python Experience desired.
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.**
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$49k-66k yearly est. 48d ago
Technical Business Analyst
Horne Has Joined BDO USA
Business intelligence analyst job in Ridgeland, MS
The Technical BusinessAnalyst - I&A is responsible for analyzing business functions and process requirements to accomplish project objectives. This position works closely with operational management, IT teams, and clients to develop and document business processes, translate requirements into deliverable systems, and support the integration of technology with business operations. The Technical BusinessAnalyst supports project execution through needs assessments, requirements gathering, process modeling, and user acceptance testing, ensuring effective communication and problem resolution throughout the project lifecycle.
Job Duties
Works with operational management to establish scope, deliverables, and resource requirements
Conducts needs assessments and requirements gathering, developing business process models to meet project goals
Coordinates with IT to support systems development, including development of user stories and user acceptance testing
Supports training of staff members and provides guidance for the use of project systems
Resolves issues and solves problems throughout the project lifecycle
Integrates systems, programs, and applications with business operations and services
Communicates projects' progress, problems, resolutions, and other business concerns to stakeholders in a clear, accurate, and timely manner
Develops tools and best practices for project execution
Performs root cause analysis and recommends solutions
Learns and adapts to new technologies quickly
Other duties as required
Supervisory Responsibilities:
No formal supervisory oversight; may be expected to guide or mentor other team members as business needs indicate
Qualifications, Knowledge, Skills and Abilities
Education:
High school diploma or equivalent, required
Bachelor's degree in technology, project management, accounting, or business discipline, preferred
Experience:
Five (5) to seven (7) years of experience as a BusinessAnalyst or Project Manager, demonstrating progression in complexity, scope, and number of projects managed, required
Certifications:
Certified Business Analysis Professional (CBAP) or equivalent certification, preferred
Project Management Professional (PMP),preferred
Licensure:
N/A
Software:
Proficiency in business analysis and project management tools (e.g., Confluence, Jira, Asana, ClickUp, Monday.com, Aha!, or Azure DevOps), required
Experience with Microsoft Visio, preferred
Proficiency in Microsoft SQL, Power BI, and SSRS, preferred
Language:
N/A
Other Knowledge, Skills & Abilities:
Passion for solving customer challenges with a positive attitude
Excellent written and verbal communication skills
Strong analytical and organizational skills
Ability to think creatively and perform root cause analysis
Ability to manage multiple priorities and projects
Ability to work independently and as part of a team
Ability to adapt quickly to new technologies
Commitment to continuous improvement and operational excellence
Willingness to travel as required
$60k-81k yearly est. 17d ago
Business Analyst
Govease
Business intelligence analyst job in Madison, MS
As a BusinessAnalyst at GovEase, you will serve as a liaison between business stakeholders and technical teams to support the continuous improvement of our SaaS platform. This role is essential for translating business needs into clear, actionable solutions that enhance platform performance and operational efficiency. You will work closely with stakeholders across the company to gather requirements, analyze data, and ensure successful delivery of initiatives that align with organizational goals.
Conduct comprehensive analysis of auction and operational data to identify trends and support strategic decision -making.
Use Excel and data analysis tools to provide transparency and insight into key business metrics.
Use tools like JIRA to manage user stories, track issues, and collaborate with teams.
Collaborate with stakeholders to gather and translate business requirements into functional specifications.
Participate in the design, testing, and rollout of new SaaS features and enhancements to the GovEase auction platform.
Monitor and analyze system performance, recommending and implementing data -driven improvements.
Ensure accuracy and integrity of data through validation processes and regular auditing.
Develop and maintain thorough documentation, including business process flows, use cases, and training materials.
Support end -users by providing training, guidance, and troubleshooting for platform functionalities.
Requirements
Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (advanced degree a plus).
3+ years of experience as a BusinessAnalyst or related role in a tech or SaaS environment.
Proficiency in Excel (PivotTables, Power Query, advanced formulas).
Experience with JIRA, Confluence, or similar tools for project and task management.
Strong analytical and problem -solving skills with the ability to manage and interpret large, complex datasets.
Experience in gathering and documenting requirements and translating them into actionable development tasks.
Familiarity with Agile methodologies and software development life cycles.
Excellent communication and collaboration skills to work across technical and non -technical teams.
Strong attention to detail with the ability to manage multiple priorities and deliver results on schedule.
Knowledge of government procurement processes is a plus.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k)
Generous PTO and paid holidays
Opportunities for growth in a fast -paced SaaS environment
$52k-74k yearly est. 60d+ ago
Business Analyst Dev/Ops
S R International Inc. 4.1
Business intelligence analyst job in Jackson, MS
Job DescriptionDo NOT submit remote or hybrid candidates. 100% onsite.
State of Mississippi - BusinessAnalyst - BusinessAnalyst Dev/Ops - MS MDHS-153331 (Onsite)
Duration: Until 03/27/2029
Job Skill Set:
Responsible for administering GIT, SQL work, troubleshooting and installing Enterprise Developer.
Required skills:
CICD automation, GIT Administration, COBOL, Python, YAML, RHEL Linux, Windows
,
SQL administration and installing Enterprise Developer.
$40k-57k yearly est. 5d ago
Business Operations Analyst 2
Public Consulting Group 4.3
Business intelligence analyst job in Jackson, MS
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** .
Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed.
Services:
+ Teaching
+ Learning Solutions
+ Data Systems
+ IT Solutions
+ Financial Solutions
+ Equity in Education
+ Equitable Education
+ Recovery Services
**Duties and Responsibilities**
+ Supports multiple projects, primarily facilitating business operations related to the development, maintenance and support of PCG solutions.
+ Communicates with clients to understand their business objective and needs, while working with internal team members to identify and deliver cost effective solutions that increase client satisfaction.
+ Conducts quantitative and qualitative analysis.
+ Assists in drafting written communications for internal or client use.
+ Prepares a wide range of materials required for client presentations and meeting.
+ Prepares a wide range of materials required to support the Education Practice area SDLC and production support associated with assigned solutions and services.
**Required Skills**
+ Creative problem-solving ability and results-orientation.
+ Commitment to exceptional client service and ability to lead confidently.
+ Dedication to accomplishing goals and challenges presented by clients and management.
+ Ability to interact with various levels of management and clients.
+ Flexible, self-starter possessing intellectual curiosity.
+ Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level.
+ Strong analytical and financial data analysis skills.
+ Attention to detail and ability to work with large data sets while ensuring accurate results.
+ Able to follow, critically evaluate, and improve upon current processes.
+ Ability to recognize issues, identify solutions and proactively bring issues and solutions to the attention of others to facilitate improvement.
+ Excellent oral presentation and written communication skills.
+ Solid organizational and time management skills.
+ Demonstrated expertise in all MS Office products
**Qualifications**
+ Bachelor's degree preferred or 4+ relevant years' experience required
**Working Conditions**
+ Office Setting
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,300-$90,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
$65.3k-90k yearly 42d ago
Senior Analyst Eligibility Operations
CVS Health 4.6
Business intelligence analyst job in Jackson, MS
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
In this role as a Senior Analyst Eligibility you will:
+ Oversee and ensure the accuracy and compliance of eligibility protocols and standards for department processes.
+ Analyze data and conduct verification checks to ensure the accuracy and completeness of all documentation.
+ Create tools, gather data, and conduct analysis in the development of processes to define and measure across the department and multifunctional areas.
+ Lead and assist with new products and services impacting the department.
+ Identify and implement enhancements to processes and systems resulting in operational efficiencies and improvements.
+ Ensure full compliance with relevant regulations, contractual obligations, and internal policies when assessing eligibility data and department processes.
+ Evaluate complex or high visibility cases, identify risk and recommend appropriate measures to manage risk
+ Collaborate with other departments to address inquiries, clarify eligibility requirements, enhance processes, and resolve concerns.
+ Solve complex problems, take a new perspective on existing solutions, research and respond to eligibility and other enrollment related issues.
+ Identify opportunities to streamline and enhance the eligibility determination process, making key recommendations to management for review.
+ Generate reports and analyze eligibility data to identify trends, patterns, and insights.
+ Develop training materials and conduct training sessions for employees or stakeholders involved in or connected with the eligibility process.
+ Manage assigned projects and ensure project plans and work tasks are in alignment with overall department and organizational goals; manage multiple tasks and shifting priorities.
+ Operate independently and take initiative, anticipate and prevent problems and roadblocks before they occur, provide accurate and timely results.
Required Qualifications:
+ 3-4 years of operational experience within Eligibility or Healthcare Benefit Administration.
+ Ability to manage high work volume and oversee a variety of incoming workflows, manage multiple tasks and shifting priorities.
+ Provides accurate and timely results, delegates and follows up as needed.
+ Excellent written and verbal communication skills which demonstrate the ability to interact courteously, effectively, and succinctly with a diverse range of stakeholders across business units with both internal and external customers; skills include listening and comprehension, constructive feedback, spelling, grammar, proofreading, and telephone communication.
+ Demonstrated ability to creatively solve problems and create improvements.
Preferred Qualifications:
+ Possess sound knowledge of Meritain Operational processes.
+ Experienced with analytic tools/languages such as SalesForce, Tableau, Access, etc. to analyze large data sets from multiple data sources.
+ Ability to successfully interact with members across business units and with external clients.
+ Ability to communicate effectively and succinctly with a diverse range of stakeholders, both verbally and on paper, and with all levels of an organization.
Education:
+ Bachelor Degree or High School diploma/GED and equivalent work experience.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
$47k-122.4k yearly 4d ago
Senior Data Analyst, Internal Audit IT
Coinbase 4.2
Business intelligence analyst job in Jackson, MS
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Senior Data Analyst, Internal Audit IT will work within the IT Internal Audit team to pull, test, and analyze key systems and tools data.
The ideal candidate will be capable of measuring system and model performance, conduct data analysis to test the design and operational effectiveness of key Information Technology (IT) and security controls, and perform comprehensive testing of system changes. This role requires a deep understanding of SQL and Snowflake, data ETL processes, as well as the ability to build metrics and reports to support internal audit activities.
The ideal candidate will work highly independently, identifying creative solutions to test complex data sets and data flows, and generating accurate data extracts and reports that will support the internal audit team in their control testing. In addition, the candidate should possess a working knowledge of IT audit principles and practices, with the ability to apply them in a data-intensive environment.
*What you'll be doing (ie. job duties):*
* *Data Analysis for IT and Security Control Testing:*
* Perform in-depth data analysis to assess the design and operational effectiveness of key IT and security controls via writing complex, yet efficient and reusable SQL code.
* Identify potential areas of risk and provide recommendations for improvement.
* *System/Model Change Testing:*
* Conduct detailed testing of system or model changes to validate their impact and ensure they meet compliance and performance requirements.
* Document and communicate the results of testing to relevant stakeholders.
* *Independent and Creative Problem-Solving:*
* Work highly independently, identifying and implementing creative solutions to test complex data sets and data flows.
* Proactively seek out and address challenges in data testing and analysis, ensuring robust and reliable results.
* *Complex Data Extracts and Reports:*
* Produce data extracts and reports via SQL from a variety of sources that will support the internal audit team in their control testing.
* Translate vague and complex data requests into clear and actionable requirements.
* Ensure data exports are accurate, comprehensive, and aligned with audit requirements.
* *ETL Process Testing:*
* Test data ETL (extraction, transformation and load) from upstream production systems into the data repository, and from the data repository into the Enterprise Tools.
* Validate data completeness and accuracy during ETL process.
* *Develop and Improve Metrics and Dashboards:*
* Design, develop, and enhance metrics and dashboards to measure the performance of various systems within the organization.
* Ensure that metrics and dashboards provide actionable insights for the Internal Audit team.
*What we look for in you (ie. job requirements):*
* 4+ years of technology experience in a data analytics role at a technology, consulting, financial institution, or a financial technology firm.
* Bachelor's degree in Data Science, Computer Science, Statistics, or a related field; Master's degree preferred.
* Excellent analytical skills; strong SQL, Snowflake, and data visualization skills.
* Understanding of IT operations, IT and security infrastructure, cybersecurity program, operationalization of enterprise technology stacks, etc.
* Knowledge of software development life cycle (SDLC): requirements development, system design, development, testing and production launch.
* Ability to optimally collaborate in a cross-functional environment and under minimal direction.
* Strong communication skills, both verbal and written.
*Nice to haves:*
* Experience with Model Validations and Regulatory Examinations.
* Experience with GitHub and DevOps tools.
* Programming experience in Python.
* Knowledge of data visualization tools like Looker, Superset, Tableau.
* Experience in the financial services industry or a highly regulated environment.
* Knowledge of cryptocurrency.
Job #: P72262
\#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$135,320-$159,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$135.3k-159.2k yearly 60d+ ago
Lead Business Systems Solutions Analyst
Lumen 3.4
Business intelligence analyst job in Jackson, MS
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals.
**The Main Responsibilities**
- Enhances the alignment between business processes and information technology
- Facilitates broad discussion to align business units to common solutions
- Coaches subject matter experts through the program or project lifecycle to ensure execution
- Responsible for actively resolving day-to-day technology needs, including system or process analysis
- Understands technical problems and solutions in relation to the current, as well as the future business environment
- Suggests plans to integrate new and existing processes
- Provides input and supports planning and prioritization for business process engineering related activities
- Identifies processes for improvement
- May need to document existing processes
- Identifies and analyzes gaps between current processes and the desired stated
- Develop process performance measures and plans the transition to a new process
- Provides counsel and leadership on future use of technology and business process improvements
**What We Look For in a Candidate**
- Bachelors degree or equivalent education and experience.
- 5-10 years related experience.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340577
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$114.1k-152.1k yearly 35d ago
Sr Principal Business Applications Analyst
UKG 4.6
Business intelligence analyst job in Jackson, MS
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Summary
We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.
Key Responsibilities
- Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
- Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
- Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
- Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
- Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
- Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
- Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
- Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
- Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.
Qualifications
- 10+ years of experience in program management, business transformation, or strategic operations.
- Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
- Exceptional organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
- Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
- Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.
Success Metrics
- Measurable improvements in operational efficiency, customer satisfaction, and profitability.
- Positive stakeholder feedback and high adoption rates of new processes or systems.
- Timely and on-budget delivery of transformation projects.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$145.6k-200k yearly 3d ago
Sr BI and Data Analyst
Ralliant
Business intelligence analyst job in Jackson, MS
Remote We are seeking a highly skilled **Senior BI & Data Analyst** to accelerate our analytics transformation and elevate how the organization uses data for decision-making. This role blends advanced analytics, modern BI development, and hands-on work in Microsoft Fabric to deliver actionable insights, trusted data models, and intelligentbusiness solutions.
**Key Responsibilities**
BusinessIntelligence & Analytics
· Develop interactive Power BI dashboards and analytics solutions that drive business performance and strategic insight.
· Translate complex business requirements into analytical datasets, visuals, and self-service BI capabilities.
· Conduct in-depth data analysis to uncover trends, correlations, and opportunities for optimization across the enterprise.
· Build and maintain semantic models designed for usability, reliability, and high-performance reporting.
Data Preparation & Fabric Workloads
· Develop and enhance data pipelines using Microsoft Fabric workloads such as Data Factory, Lakehouse, Warehouse, and Real-Time Intelligence.
· Prepare and transform structured and unstructured data using Delta Lake, notebooks, and shortcuts in OneLake.
· Support the integration and cleanup of enterprise data sources to improve reporting quality and analytical accuracy.
AI-Enabled Insights & Advanced Analytics
· Utilize Fabric Copilot, Power BI Copilot, and Azure AI capabilities to enhance analytical workflows and accelerate insight generation.
· Build and iterate on conversational analytics experiences and data-driven copilots that support business users.
· Partner with teams to identify practical AI and advanced analytics use cases that improve forecasting, automation, and decision intelligence.
Data Governance & Quality
· Apply and support data governance policies-including lineage, cataloging, and compliance standards-using Microsoft Purview.
· Ensure data accuracy, consistency, and completeness across BI assets and production datasets.
· Collaborate on the continuous improvement of data quality, documentation, and enterprise data definitions.
Cross-Functional Collaboration
· Work closely with business stakeholders, data engineers, and enterprise architects to align reporting solutions with organizational goals.
· Serve as a trusted analytical partner by presenting insights, recommending actions, and influencing business decisions through data.
· Mentor analysts on analytical techniques, Power BI best practices, and effective storytelling with data.
**Required Qualifications**
· 7-10+ years of experience in businessintelligence, analytics, or data analysis roles.
· Strong proficiency in Power BI, SQL, DAX, and data modeling techniques.
· Experience with Fabric workloads (Data Factory, Lakehouse, Warehouse) or similar modern analytics platforms.
· Working knowledge of PySpark, notebooks, or other data-prep tools.
· Deep understanding of analytics lifecycle, KPI development, and self-service BI enablement.
· Strong analytical and storytelling skills, with the ability to communicate complex insights to non-technical audiences.
Preferred Certifications
· Microsoft Certified: Fabric Analytics Engineer Associate (DP-600)
· Microsoft Certified: Azure Data Engineer Associate (DP-203)
· Microsoft Certified: Power BI Data Analyst Associate (PL-300)
\#LI-TD1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
**About Dynapar**
Dynapar offers the world's broadest range of encoders, resolvers and accessories for motion feedback control. For 50 years, the four brands of Dynapar have been providing innovative, customized system solutions for virtually any heavy-, industrial, servo- or light-duty application.
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**Pay Range**
The salary range for this position (in local currency) is 104,300.00 - 193,700.00
$64k-87k yearly est. 5d ago
Senior Business Systems Analyst
Defi Auto LLC
Business intelligence analyst job in Jackson, MS
Job DescriptionAbout defi SOLUTIONS:
It's an exciting time to join defi!
defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn.
About the Role:
The Business Systems Analyst serves as a subject matter expert to define both business and software solutions to meet the needs of our Clients and Internal Product Managers. This role focuses on projects that pertain to the underwriting related functionality of the Loan Originations System product. The role includes many diverse responsibilities ranging from initial analysis of both External and Internal Client needs through the delivery of the software solution. The BusinessAnalyst is responsible for capturing project requirements, designing comprehensive solutions and ensuring that the end deliverables satisfy the Client's objectives and expectations.
The BusinessAnalyst works closely with other members of the project team to include supporting the Development and Quality Assurance Teams inclusive of supporting activities through the deployment of the project. The BusinessAnalyst also works closely with the Client to provide education as it relates to the Lease and Loan underwriting transactions. The ideal candidate for this role is someone who can apply their direct and indirect lending skills as it relates to the Loan Origination System.
The BusinessAnalyst should have strong experience in direct lending, indirect auto finance, and auto leasing to support the evolution of our Loan Origination System (LOS). The platform currently supports indirect auto lending and leasing, and we are expanding its capabilities to include a full suite of direct lending and leasing products, such as:
Auto Loans
Auto Leases
Unsecured Loans
Debt Consolidation
Pledged Collateral
Credit Cards
Career Loans
The ideal candidate will have a background in loan underwriting or have managed underwriting operations at a credit union or financial institution. Experience working with loan origination software and collaborating with software development teams is highly desirable.
Essential Job Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Lead business analysis for the expansion of our loan origination platform to support direct lending products.
Collaborate with internal teams and clients to define and document business requirements, workflows, and functional specifications.
Provide consulting on accounting-related functionality, including General Ledger Hierarchy and transactions from originations through recovery.
Apply knowledge of US GAAP, FASB, and Federal Reserve System standards related to consumer lending and leasing.
Analyze and document financial calculations including lease/loan payments, future/present value, and APR.
Conduct gap analysis between current indirect lending capabilities and required direct lending features.
Partner with software engineers, QA, and implementation teams to ensure accurate development and testing of new features.
Participate in test plan reviews and support validation of business requirements.
Provide demos and training to internal teams and clients on new functionality.
Recommend process improvements and assist in root cause analysis for product enhancements.
Utilize data and systems to support business goals through analysis and research.
Required Qualifications:
5+ years of experience in indirect/direct lending, underwriting, or financial services.
Strong understanding of consumer lending products and underwriting processes.
Excellent communication and client-facing skills.
Preferred Qualifications
Bachelor's degree in Accounting, Finance, Business, or related field.
Experience in auto finance and loan origination systems.
Experience writing business and functional requirements.
Background in underwriting or managing underwriting operations.
SQL knowledge.
Familiarity with Agile methodology.
Experience working with software development teams.
Travel Required:
Less than 10%
Affirmative Action/EEO statement:
defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
$70k-92k yearly est. 29d ago
Learn more about business intelligence analyst jobs
How much does a business intelligence analyst earn in Jackson, MS?
The average business intelligence analyst in Jackson, MS earns between $50,000 and $92,000 annually. This compares to the national average business intelligence analyst range of $59,000 to $107,000.
Average business intelligence analyst salary in Jackson, MS
$68,000
What are the biggest employers of Business Intelligence Analysts in Jackson, MS?
The biggest employers of Business Intelligence Analysts in Jackson, MS are: