Customer Service Representative
Call center representative job in Fort Mitchell, KY
Minutemen Direct has a direct hire opening for a Customer Service Representative for a full service commercial printer. Prefer to have printing industry background. Schedule is Monday-Friday 7:30a-4p or 8:30a-5p. Pay is $55---$60K range. CSR will serve as a crucial link between clients, sales, and production teams to ensure a smooth execution from quote to delivery.
Responsibilities:
Serve as the primary point of contact for client inquiries via phone, email, and in-person visits, providing timely and accurate information.
Works closely with sales and clients and monitors job from start to finish.
Process customer orders, prepare estimates and quotes, and ensure all specifications are accurate.
Prepare orders for Production and presents orders to Production Manager during daily production meetings.
Coordinate project details and timelines with design, pre-press, and production departments to meet deadlines.
Review artwork files, send proofs to customers, and obtain necessary approvals.
Manage billing for orders, place purchase orders with outside vendors for specialized services, and handle shipping logistics.
Proactively follow up on production activity and resolve any customer complaints or issues promptly and satisfactorily.
Maintain accurate customer records and job information within our CRM and order management systems.
Qualifications:
Minimum of 2-4 years of customer service experience, preferably within the printing or related manufacturing industry.
Toxicity screen and background check
Knowledge of printing processes and terminology (offset, digital, large format, binding, etc.) is highly preferred.
Proficiency in Microsoft Office Suite and experience with order management or ERP systems. Experience with Adobe Creative Suite (Acrobat, InDesign, Photoshop) for reviewing proofs is a plus.
Exceptional written and verbal communication, problem-solving, and interpersonal skills.
Strong attention to detail, highly organized, and the ability to manage and prioritize multiple tasks in a fast-paced environment.
A positive attitude, self-motivation, and a commitment to ensuring customer satisfaction.
Please send resumes to ************************** or call ************** to discuss opportunity.
Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service Representative
Call center representative job in Cincinnati, OH
Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH!
Pay rate: $20/hr
Shift availability: Mon - Fri, 8a-5p, alternating Saturday's
Temporary: 2 -3 months with possibiity of extension or conversion
For instant consideration for this role, click on Apply Now
This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans.
Our ideal candidate must have/must be able to:
Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems.
Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation.
Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology.
Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures.
Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies.
Continually learn and develop knowledge of Mortgage systems, products, and processes.
Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees.
Assumes additional responsibilities as assigned.
Education/Certification Requirements:
High School Diploma or GED
Experience requirements:
2+ years of customer support, call center, contact center preferred
Deadline and task-driven with ability to multitask
Excellent verbal and written communication skills
Strong analytical, attention to detail, and problem-solving skills
Good leadership, initiative, and interpersonal skills
Ability to work independently, as well as in a team environment
Excellent customer service skills
Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products
Basic Mortgage knowledge preferred but not required
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Customer Service Rep - Call Center
Call center representative job in Springdale, OH
Team members in this customer support center are responsible for engaging with clients across multiple service channels, including incoming phone calls, email, social media, and online chat. Staff are expected to maintain a positive, professional presence while meeting or exceeding customer expectations.
Essential Functions / Responsibilities
Respond to customer questions regarding various banking products and services, received through call-routing systems or digital communication channels such as email, social media, and online chat.
Identify and act on sales opportunities by referring clients to the appropriate sales team members.
Stay up to date on current products, services, policies, and procedures.
Address and resolve customer inquiries or concerns related to any loan product offered.
Research customer accounts and use available support tools to resolve issues efficiently.
Accurately complete account transactions and maintenance activities.
Aim for first-contact resolution for customer questions, issues, and service needs.
Escalate situations that require specialized knowledge or additional expertise, following department guidelines.
Call Center Representative
Call center representative job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
GENERAL FUNCTION:
Provide exceptional customer service and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.)
MAJOR DUTIES AND RESPONSIBILITIES:
• Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers
• Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details
• Interface with providers to verify member eligibility and authorize services
• Review claims details, research payment issues, investigate provider network details
• Use system tools as appropriate to escalate issues between the various functional areas within EyeMed
• Must meet Customer Care Center productivity and quality goals
COMMUNICATIONS WITH OTHERS:
• INTERNAL - Call Center associates and other EyeMed functional areas
• EXTERNAL - Members/Providers
Qualifications
SKILLS & QUALIFICATIONS:
• Excellent verbal and written communication skills
• Excellent telephone skills
• Excellent active listening and comprehension skills
• Ability to demonstrate empathy to the caller's situation
• Ability to provide exceptional customer service
• Exhibit resourcefulness in resolving problem situations
• Manage time and multiple tasks effectively
EXPERIENCE:
• Call Center experience preferred
• 1 - 2 years of experience in a professional business environment preferred
• Knowledge of vision benefits and/or insurance industry a plus
EDUCATION:
• High School diploma required
• College or University degree (preferred )
Additional Information
All your information will be kept confidential according to EEO guidelines.
Call Center Representative
Call center representative job in Cincinnati, OH
AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry.
THE ROLE: CALL CENTER REPRESENTATIVE
RESPONSIBILITIES:
· Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone;
· Enter data into a specialized computer system;
· Dispatch AHA's Mobile Phlebotomists and Couriers;
· Track specimen collection and reporting;
· Trouble shoot missing, incomplete, and incorrect orders;
· Must have the ability to interact effectively and professionally with clients and coworkers always;
· Exceptional Customer Service skills, a must.
Requirements
QUALIFICATIONS:
High School diploma
1-year of customer service experience in healthcare, preferred.
Detail oriented with ability to multi-task daily.
Knowledge of lab test orders; solid understanding of the importance of critical results.
Excellent customer service and telephone etiquette skills required.
Effective verbal and written communications, especially listening skills.
10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy.
Advanced computer skills.
Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment.
Ensure patient privacy, confidentiality, and HIPAA are upheld always.
"Team Player" mindset a must!
AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays.
AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!
Call Center Representative
Call center representative job in Cincinnati, OH
We are currently seeking a full-time, office-based Call Center Assistant to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our research studies and contribute to the company's success. If you enjoy a fast paced, dynamic work environment, and want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.
Responsibilities
* Handle inbound and outbound calls to schedule participants with a screening appointment utilizing our participants database;
* Utilize a phone screener to determine whether participants meet the required criteria for our available research studies.
Hours: M-F, 8:00 AM - 6:30 PM (Shifts can vary during those hours) and rotating Saturdays from (9:00am - 1:00pm required)
Qualifications
* High school diploma;
* Experience in the medical industry preferred;
* Experience in a call center environment preferred; and
* Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with rotating Saturday's and extended hours.
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Cincinnati Perks
* Cincinnati Campus Overview
* Flexible work environment
* Competitive PTO packages, starting at 20+ days
* Competitive compensation and benefits package
* Company-sponsored employee appreciation events
* Employee health and wellness initiatives
* Community involvement with local nonprofit organizations
* Discounts on local sports games, fitness gyms and attractions
* Modern, ecofriendly campus with an on-site fitness center
* Structured career paths with opportunities for professional growth
* Discounted tuition for UC online programs
Awards
* Named a Top Workplace in 2024 by The Cincinnati Enquirer
* Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
* Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
What to Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Auto-ApplyCall Center Representative
Call center representative job in Cincinnati, OH
Full-time Description
Performance Kings Honda is seeking professional, friendly, and customer-focused BDC Agents (Business Development Center Agents) or Call Center Representatives to join our award-winning team!
We proudly set the standard for automotive excellence with:
Top Volume Honda Dealer in Cincinnati - 12 consecutive years
5× President's Award Recipient
4× Master's Circle Award Winner
Our commitment to customer care and community involvement has made us one of the most trusted and successful Honda dealerships in the region. Now we're looking for motivated individuals who share our passion for delivering exceptional service
Compensation & Schedule
$16.00 - $19.00 per hour + bonuses
Flexible hours available (mornings, afternoons, evenings, weekends)
40-hour workweek
Bi-lingual candidates are encouraged to apply (not required)
What We Offer
Paid time off
401(k) retirement plan with generous company match
Medical insurance
HSA and/or FSA options
Dental and vision coverage
Short- and long-term disability
Life insurance
Employee discounts on vehicles, parts, and services
Comprehensive training and ongoing development
Growth opportunities within a thriving, high-performing organization
A positive, team-oriented environment that values innovation and customer care
Requirements
Position Overview:
As a BDC Agent / Call Center Representative, you will be the first point of contact for our customers. Your role includes answering internet leads, making outbound follow-ups, scheduling appointments, and providing accurate information about our products and services. You will play a key part in enhancing customer satisfaction and creating lasting relationships.
Responsibilities
Assist customers with questions about vehicle availability, services, and appointments
Make outbound calls to follow up with leads and scheduled appointments
Convert inquiries into confirmed appointments and sales
Maintain accurate records of all customer interactions in our CRM
Collaborate with sales team to ensure seamless customer experience
Maintain dealership service and inventory knowledge
Offer vehicle values to service appointments daily
Qualifications
High school diploma or equivalent (additional education or customer service experience preferred)
Previous customer service or call center experience is a plus
Coachable and take direction
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Comfortable using computers and CRM systems
Join Our Award-Winning Team!
If you are passionate about delivering exceptional customer service and want to grow with a dealership that values excellence, apply today to join Performance Kings Honda as a BDC Agent.
Be part of a team that continues to set the benchmark in the automotive industry!
Customer Service Agent
Call center representative job in Lawrenceburg, IN
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
Training & development
The Account Manager at Hatoway Insurance Partners, Inc. is responsible for assisting Producers and Account Managers in helping fulfill client requests and organization of client files.
Benefits/Perks:
Competitive Pay (Salary)
Professional Development
Job Stability in a growing industry
401K Matching
Short-Term/Long-Term Disability
Bonuses
Responsibilities
Actively manage service requests and conduct follow-up as needed for client accounts.
Assist Producer/Account Manager in client file management in Partner. Adding Notes, filing paperwork, and managing follow-ups for new and existing clients.
Answer phone calls and emails to process any policy change requests, cancellations or other needed service.
Gather information and set up potential appointments for new sales.
Take and manage client payments through the deposit process.
Facilitate claims requests as needed and proactively follow up to ensure client happiness.
Ensure that Agency Management System files are up to date and accurate with all activities and documents.
Collaborate with other employees to ensure the clients are receiving the highest level of care.
Provide important information to the group on issues or coverages during staff meeting times.
Qualifications
Bachelor's Degree or comparable work experience preferred.
Possess a valid driver's license and a source of reliable transportation.
Be people-oriented, customer-focused, and professionally assertive in servicing existing clients.
Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
Have excellent time management skills, thrive in a team environment, and have Technology and Computer proficiency including agency management systems.
Requirements
Must attain an Indiana Property and Casualty Insurance License. Employer will set up and pay for instruction and the first attempt to pass the test for certification.
Compensation: $35,000.00 - $45,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals!
Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
Each agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of that agency. All inquiries about employment at an agency should be made directly to the location, and not to Big I Indiana.
Auto-ApplyMedical Call Center Agent (Eastgate)
Call center representative job in Cincinnati, OH
HSO Valuable Perks:
Competitive pay with eligible incentive bonuses & yearly merit increases
Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds
Student Loan Forgiveness program & tuition reimbursement
Employer contribution driven retirement plan
Complimentary scrubs
Do you have what it takes to be a Medical Call Center Agent:
High School Diploma or Equivalent required
Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required
1-2 years Call Center experience preferred
A day in the life of a HSO Medical Call Center Agent:
Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality
Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging
Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions
Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Check out what HSO employees have to say about working for HealthSource of Ohio:
I am thankful to work for a great company that treats their employees as one of their own!!!
Medical Assistant/Receptionist, Mt. Orab
HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients!
Care Coordinator, Loveland
Visit our social media to learn more about HSO.
Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about
HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
Auto-ApplyCall Center Agent
Call center representative job in Cincinnati, OH
DescriptionJob Description: We are looking for a motivated and customer-oriented Call Center Agent to join our team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional service to ensure customer satisfaction. This is an excellent opportunity for individuals seeking to build a career in customer service.
Key Responsibilities
Responsibilities:
Answer incoming calls and respond to customer inquiries in a timely manner.
Provide accurate information about products and services.
Resolve customer issues and complaints with professionalism and empathy.
Document all interactions in the customer relationship management (CRM) system.
Conduct follow-up calls to ensure customer satisfaction.
Collaborate with team members to achieve performance goals and targets.
Participate in training sessions to enhance product knowledge and service skills.
Skills, Knowledge and Expertise
Skills Required:
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Proficiency in using computers and CRM software.
Previous experience in a call center or customer service role is preferred.
A positive attitude and a passion for helping others.
Benefits
Benefits:
Competitive salary ranging from $38,000 to $42,000.
Comprehensive health, dental, and vision insurance.
Paid time off and holiday benefits.
Opportunities for career advancement and professional development.
Supportive and collaborative work environment.
BDC Agent / Call Center Representative
Call center representative job in Centerville, OH
Full-time Description
Performance Chrysler Jeep Dodge RAM in Centerville
is hiring for Full-Time BDC Agent positions with flexible schedules. If you wake up each morning with a smile and enjoy communicating via phone, email, instant messaging, or social media, this opportunity is perfect for you!
Compensation and Hours:
$15.00 Per Hr. + Commission!
Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends)
40-hour work schedule
Bi-lingual Is a Plus But Not Required
What We Offer:
Paid vacation with personal time off
401k retirement plans
With Generous Company Match
!
Health insurance
HSA or FSA plans are available.
Short-term disability
Long term disability
Life insurance
Dental and eye care
Generous discounts on automobiles, parts, and service
Performance Chrysler Jeep Dodge RAM Centerville offers a supportive team that fosters a positive work environment and provides ongoing training for employee growth. Join us in delivering excellent Service Experiences for
Every Customer, Every Vehicle, Every Day!
Requirements
Responsibilities:
Serve as the primary contact for customers via phone, email, and chat, providing assistance and information.
Engage potential customers and convert inquiries into appointments for sales and service teams.
Maintain knowledge of inventory and services to effectively answer customer questions.
Follow up on leads and nurture customer relationships to drive future sales.
Document customer interactions in our CRM for accurate reporting and follow-up.
Collaborate with team members to achieve departmental goals and foster a positive team environment.
Qualifications:
High school diploma or equivalent but not required.
Education or experience in customer service is preferred.
Excellent communication skills, both verbal and written.
Detail-oriented with strong organizational skills to manage multiple inquiries simultaneously.
Proficient in using computer systems and software applications.
A team player who is motivated and eager to learn in a fast-paced environment.
Possess a driver's license with a driving record allowing you to drive customers and company vehicles.
Performance Chrysler Jeep Dodge RAM Centerville is a drug-free workplace.
Join
Performance Chrysler Jeep Dodge RAM Centerville
as a BDC Agent and showcase your passion for exceptional customer service! If you're ready to elevate standards in the automotive industry, apply today and be part of our commitment to excellence!
Customer Service Representative
Call center representative job in Franklin, OH
Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner.
• Builds and maintains quality relations with assigned customers.
• Contacts customers via telephone or correspondence as frequently as necessary to meet goals.
• Maintains updated, organized files on all assigned customers.
• Completes and submits required documentation.
• Contacts customers to obtain missing information or data to ensure an accurate customer database.
• Traces and expedites late orders to ensure customer satisfaction.
• Trains new Customer Service Representatives as requested.
• Performs other related duties as assigned.
Customer Experience Representatives - Kenwood Dealer Group Headquarters
Call center representative job in Mason, OH
Jumpstart Your Career with Kenwood Dealer Group!
Now Hiring: Full-Time Customer Experience Representatives
4780 Socialville-Foster Rd., Mason, OH 45040
(Conveniently located near Mason-Montgomery Rd.)
Looking for a job that fits your schedule
and
helps build your future? Join a team that values your voice, supports your growth, and makes every day a little more exciting.
What You ll Do
Answer and route incoming calls for our 16 dealership locations
Deliver friendly, professional customer service
Stay calm, cool, and helpful even during challenging calls
Work in a casual, supportive, team-focused call center environment
No experience? No problem we train you!
Whether you re starting out or ready for a change, this role is an excellent opportunity to gain real-world experience and build strong customer service skills.
Work Schedule
Monday Thursday: 10:30 AM 7:00 PM
Saturday: 10:00 AM 6:00 PM
What You Bring
Clear, confident communication
A positive, team-oriented attitude
Basic computer skills
The ability to multitask and maintain professionalism
Must be 18+ and able to pass a background check
Perks & Benefits
Medical, dental, and vision insurance (full-time)
Paid time off and holidays
401(k) plan
Employee discounts on vehicles, services, and more
A supportive team invested in your growth and success
Ready to Apply?
Submit your application online or contact Carleesha Davis at ************.
Join Kenwood Dealer Group and take your first step toward a rewarding, long-term career. We can t wait to meet you!
Equal Opportunity Employer
Call Center Representative
Call center representative job in Mason, OH
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
HOURS OF OPERATION: 9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.
Call Center Representative needs 1 year
Call Center Representative requires:
MS office
Customer service
Call center
Call Center Representative duties;
Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
Understand other functional areas to assist caller with concerns-
Assist supervisor/trainer with new hire on-the-job training. Specifications
Additional Information
$13/hr
6 months
eCom Fulfillment Team
Call center representative job in Cincinnati, OH
Paid Interview: Work with us for a day, get paid $100 and we'll all get to learn more about each other.
Role: eCommerce Warehouse Fulfillment Wage: commensurate with experience and based on part-time or full-time availability.
Who we are: *******************
• Proxi provides fulfillment services to eCommerce companies from around the country and around the world with international clients.
• We're located downtown near the main USPS facility & UPS center.
• We help fulfill goods for eCom merchants who sell across multiple channels, including: Amazon, Walmart.com, eBay, and other marketplaces.
How we work:
• Casual work environment downtown. Free parking / fast access to 71 & 75 (1 block from the main US Post Office on Dalton Av)
• 1st Shift: 9a-5p / M-F.
Ongoing role pay rate depends on the capabilities (and part or full time):
• Holiday and overtime pay
• Paid time off
Ongoing Responsibilities:
• Inbound receiving of products / coordinating truck shipments
• Cross checking of shipments according to packing slip & BOL documents
• Scanning of products into our management systems
• Outbound picking, packing & processing of orders
• Recording of inventory movement and shipments in our PC based systems.
Growth areas / career opportunities:
• Team leads
• Client management, communications and on-boarding
• Sales and/or Admin roles also on the horizon as we grow
Requirements:
• Age minimum: 18
• Must be clean - not under the influence while working
• Able to work in a normal warehouse environment - may need to stand at various workstations
• Must be able to to lift, reach, bend, squat, twist and turn - ability to lift up to 50 pounds.
• Ability to get to work (public transportation available in the area)
• Plays well with others!
Prerequisites / Attributes / Requirements for an on-going role:
• Background check & drug testing
• Proficient with PCs and use of the internet, web browsers, for data entry
• Read/write English language fluently (software portal is only in English and uses English keyboard for data entry)
• Driven, detail-oriented/organization focused and safety conscious
• No warehouse experience is necessary, but a willingness to learn & motivation to seek answers on their own is a must (this is true for any IT based company today!)
Will report directly to team lead.
Want to be part of a growing business with national & international clients?
Complete the application here or email your info to
apply-bb474ac7589c proxi.breezy-mail.com
Customer Service Representative
Call center representative job in Cincinnati, OH
Benefits:
Free food & snacks
Paid time off
Training & development
FASTSIGNS #222701 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $15.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyReceptionist Call Center Operators
Call center representative job in Cincinnati, OH
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location.
In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect:
By working with Kelly in this role, you would be eligible for:
A competitive hourly pay rate with weekly checks
Online continuing education via the Kelly Learning Center
Several employee discounts
And more
!
The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance.
Job Duties and Responsibilities:
Identifies problem, troubleshoots, and provides advice to assist callers.
Understands company structure and how the to direct the calls to the appropriate area.
Job Requirements and Skills:
High school diploma or equivalent.
Three or more years of customer service experience.
Proficient analytical, communication and vocational skills required.
Requires basic keyboard proficiency and familiarity with basic computer office software.
Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday.
Pay Rate: $13.75 per hour
Qualifications
High school diploma or equivalent.
Three or more years of customer service experience.
Proficient analytical, communication and vocational skills required.
Additional Information
By working with Kelly in this role, you would be eligible for:
A competitive hourly pay rate with weekly checks
Online continuing education via the Kelly Learning Center
Several employee discounts
And more!
Call Center Specialist-Covington, Athens, Dahlonega, Georgia
Call center representative job in Covington, KY
Employer Department Pinnacle Bank Operations Job title Exemption status Customer Service Call Center Specialist Non-Exempt Supervised by Call Center Manager The Customer Service Call Center Operator is the initial voice contact that every customer and prospect have with the bank. The Customer Service Call Center Operator is responsible for a quick and customer friendly response in a manner that is consistent with the customer service focus of Pinnacle Bank.
The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words, and deeds.
Skills, Knowledge, Talents
Education
High School graduate.
Prior Experience
Some banking or call center experience desired.
Required Skills, Knowledge, and Talents
Core Value:
~ Operate with an Innovative Edge
~ Show Leadership
Must have a basic knowledge of the bank's products and services.
Must have a willingness to serve.
Must be able to function efficiently in a network environment and have a working knowledge of Microsoft Office and SharePoint.
Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations).
Project a professional image by adhering to guidelines in the employee handbook.
Must be able to collect, research, and analyze information skillfully.
Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment.
Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance.
Must have a working knowledge of compliance guidelines for the bank and the industry.
Strong customer service attitude.
Good speaking voice.
Must be able to use headset for hearing and speaking.
Must have knowledge of the bank's products and services.
Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.
Call Center Specialist
Call center representative job in Covington, KY
Job Purpose / Summary: The Patient Recruiter I is responsible for telephone interviewing, pre-screening, qualifying and setting appointments for patient's clinical study participation. Essential Functions: ►Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies
►Interview potential study participants using study questionnaires in the database to actively recruit and screen potential study participants in accordance with each protocol
►Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy
►Regularly communicate with appropriate staff to access scheduling and study support needs
►Proactively identify and communicate project challenges, problems, and/or potential deficiencies
►Meet or exceed productivity goals consistently
Competencies:
►Excellent customer service skills
►Must be self-motivated, results-oriented and a quick learner
►Excellent organizational skills required
►Ability to function in a fast-paced, deadline-driven environment
►Attentiveness to detail
►Respond to the urgent needs of the team quickly and professionally
►Previous call center experience preferred but not required
►Knowledge of medical terminology a plus-training provided Required Education/Experience:
►High school diploma or equivalent
Call for CVs: Role Players
Call center representative job in Butlerville, IN
Job Description
LEVEL: Various
TYPE: Consultant/Contract
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security and foreign affairs focused portfolios by managing bespoke professional training programs, delivering effective training support solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.
McColm issues this Call for CVs for Role Players to serve on an anticipated contracts. The position descriptions below detail the general duties and qualifications of the anticipated positions, contingent upon contract award.
Duties
McColm seeks to build a bench of Role Players from a variety of backgrounds who are available for intermittent and short term assignments to create live action and realistic training environments that support learning and skills development of national security and foreign affairs focused Government personnel. Role players may be assigned to travel to different sites to re-enact training exercises and are provided with a script or scenario that they must follow to participate in exercises. Roles include various scripted and unscripted roles of casualties, protesters, host country community members, local officials, insurgents, police officers, interpreters, and many others.
The general duties of the Role Player are as follows:
Study assigned role and any scripts provided to ensure realistic reenactment.
Provide acting during training programs to assist in creating scenarios simulating situations that may be encountered while on TDY or deployments.
Maintain acting character for duration of scenario.
Follow directions given by instructors regarding the given scenario.
Participate in rehearsals and preparatory meetings to ensure effective coordination and preparation.
Operate in an outdoor field environment in various climate conditions (i.e. heat, humidity, sleet, rain) when required.
Demonstrate reliability and timeliness with ability to be at training locations when necessary.
Requirements
The qualified candidate for Role Player should possess the following experience:
Previous experience as a role player for federal training programs is highly desired.
High school diploma or GED equivalent preferred.
Possess excellent verbal and written English skills, and knowledge of one or more target languages, including the ability to listen and interpret messages correctly.
Capable of performing their assigned work, including moving distances up to 3 kilometers (KM) over uneven ground and remaining standing for extended periods of time order to support training.
Ability to lift and carry up to 25 pounds in scenario and during OE set-up/tear down and carry all associated equipment props in support of the training environment.
Perform mission-related duties in a manner that ensures mission success within safety constraints.
Previous experiences as Linguist/Cultural Advisor/Role Player CONUS and OCONUS is a plus for roles that require foreign language application.
Must be reliable, punctual, and able to pass background checks to receive approval to access federal facilities.
Willing and able travel to austere/hazardous locations as necessary.
Must be a U.S. Citizen.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.