Career services representative vs customer care representative

The differences between career services representatives and customer care representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a career services representative has an average salary of $45,551, which is higher than the $32,912 average annual salary of a customer care representative.

The top three skills for a career services representative include recent graduates, career services and mock interviews. The most important skills for a customer care representative are customer care, customer service, and work ethic.

Career services representative vs customer care representative overview

	Career Services Representative	Customer Care Representative
Yearly salary	$45,551	$32,912
Hourly rate	$21.90	$15.82
Growth rate	10%	-4%
Number of jobs	65,377	214,835
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 37%
Average age	42	40
Years of experience	-	12

Career services representative vs customer care representative salary

Career services representatives and customer care representatives have different pay scales, as shown below.

	Career Services Representative	Customer Care Representative
Average salary	$45,551	$32,912
Salary range	Between $29,000 And $71,000	Between $26,000 And $40,000
Highest paying City	-	Urban Honolulu, HI
Highest paying state	-	Hawaii
Best paying company	-	Philadelphia Corporation for Aging
Best paying industry	-	Automotive

Differences between career services representative and customer care representative education

There are a few differences between a career services representative and a customer care representative in terms of educational background:

	Career Services Representative	Customer Care Representative
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Career services representative vs customer care representative demographics

Here are the differences between career services representatives' and customer care representatives' demographics:

	Career Services Representative	Customer Care Representative
Average age	42	40
Gender ratio	Male, 29.3% Female, 70.7%	Male, 32.0% Female, 68.0%
Race ratio	Black or African American, 10.6% Unknown, 3.8% Hispanic or Latino, 14.2% Asian, 3.7% White, 67.0% American Indian and Alaska Native, 0.6%	Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 20.0% Asian, 6.5% White, 55.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	11%	7%

Differences between career services representative and customer care representative duties and responsibilities

Career services representative example responsibilities.

Secure private and seasonal employment opportunities for students and alumni.
Leverage alumni base in support of expand career opportunities for students.
Provide information to individuals on matters pertaining to social security, veterans administration, and uniform service health benefits program.
Create and administer quiz and examination questions base upon performance objectives identify in the syllabus and their expect outcomes.

Customer care representative example responsibilities.

Manage and plan escalations; assure HIPPA guidelines are followed for confidentially and privacy.
Answer incoming calls from clients, ATP's, therapists, and medical offices.
Maintain schedules for multiples ATP's and technicians to assist clients with scheduling therapy evaluations, and delivery of equipment.
Design a web-base CRM tool integrate with many other systems to provide technicians one-page panel the most relevant information and actions.
Navigate windows environment and comprehend technical information.
Used multiple navigation windows while changing account information and processing orders.

Career services representative vs customer care representative skills

Common career services representative skills

Recent Graduates, 16%
Career Services, 14%
Mock Interviews, 10%
Career Development, 8%
Phone Calls, 8%
Alumni, 7%

Common customer care representative skills

Customer Care, 21%
Customer Service, 9%
Work Ethic, 7%
Strong Work Ethic, 7%
Data Entry, 4%
Excellent Organizational, 4%

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Community and Social Services Industry
Career Services Representative
Career Services Representative vs Customer Care Representative

Updated January 8, 2025

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