Case manager jobs in Carnot-Moon, PA - 695 jobs

Residential Case Manager Job Classification: Non-Exempt Rate: $19.00 per/hr Shift: Tues-Sat 7a-3p Position OverviewThe Residential Case Manager (RCM) provides case management and supportive services in a respectful manner to residents in the CHS Residential programs. The RCM is also expected to work with and communicate directly with other staff members supportively and cooperatively, complete required documentation, manage crisis situations, and attend required training programs. The RCM is cross trained on all residential programs and may work across all residential sites as needed. CHS uses the Housing First and Harm Reduction service delivery models, assisting clients with housing as the immediate need without requirements to abstain from any harmful behavior prior to being housed.Key Responsibilities Develop a professional and therapeutic relationship with residents. Maintain and model appropriate personal boundaries. Provide direct case management to residents regarding their goals, personal budget, personal needs, and interests. Provide individuals with guidance regarding decision making, long and short-term goal planning. Meet a minimum of weekly with residential case loads to review goal plans and progress. Follow communication protocol and address complaints, behavioral problems, etc. promptly. Collaborating weekly with the Housing and Employment Coordinators to develop individualized goal plans with the residents to set short-term and long-term goals for housing and employment and ensure goals are being met. Assist with planning and coordinating participant enrollment in life skills workshops and training sessions on topics such as budgeting, meal planning, household management, conflict resolution, communication skills, and tenant rights and responsibilities. Facilitate opportunities for residents to connect with local community resources, volunteer opportunities, educational programs, and employment services. Complete required daily written documentation in a timely manner. This includes incidents reports, progress notes, goal record sheets, and other case record forms. Ensure that weekly progress notes include the individual behaviors, activities, goal progress, any changes, daily interactions, needs, strengths, etc. to provide a thorough overview and on-going log. Provide individualized coaching and support to help residents develop essential life skills and increase self-sufficiency. Complete data entry of information into the agency database and any funder-specific site for reporting purposes on a timely basis. Understand and be responsible for performing all duties in accordance with the agency and program policies and procedures. Identify appropriate procedures for various situations. The RCM will be working at a 24/7 residential facility and will be expected to ensure that all state mandated regulations for coverage are being met. Due to these regulations an RCM is not permitted to leave the residential site until their relief has arrived and must ensure the required ratio of two staff per shift is maintained at all times. Maintain the physical site by prompting residents to perform household duties and report any needed facility-related repairs. Ensure health and safety standards are met and maintained. Maintain an inviting and comfortable atmosphere in the office and common spaces. Attending necessary training and professional development sessions to enhance agency-wide knowledge. Attend a minimum of 15 hours per calendar year of training. Complete all job duties in accordance with the mission and values of CHS. Knowledge Skills and AbilitiesThrough a combination of experience and education, the Residential Case Manager will have: Pre-employment physical and TB screening with results stating person is free from communicable disease, at hire and every two years thereafter Act 34 Criminal, Act 33 Child Abuse, and FBI Criminal clearances Excellent communication and interpersonal skills Exceptional customer service communication Cultural competence, being able to work effectively with all backgrounds Experience and ability to de-escalate mental and behavioral health crisis situations Strong organizational, phone and computer skills A working knowledge of the social service system through life or job-related experience A willingness to work both independently and collaboratively Strong ability to navigate the Internet to familiarize and access various resources Ability to work and travel independently High School Diploma required. Two years' work experience, or combination of work, education and life experiences approved by the agency and funder. Preferred certification or training in crisis management, mental health, and behavioral health education.Position Physical DemandsThe RCM will be called upon to engage in physical activity related to general office work, including the capacity to lift to 15lbs and stand or sit for extended periods. Also, the ability to walk up and down steps and physical activity related to general household maintenance. *This is not intended to be all-inclusive. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time. Powered by JazzHR HDV1iPxwf0

Hospice Case Manager (RN) We're hiring a compassionate Hospice RN Case Manager to join a well-managed, stable hospice organization that has been serving the West View, Franklin area of Pittsburgh since 2004. You'll provide skilled care focused on pain management, wound care, and patient comfort, while guiding families through hospice admission and education. This role includes close coordination with the care team and participation in the on-call rotation to support urgent needs and end-of-life transitions. Salary and Benefits: $75,000 to $80,000 Depending on Experience Health Insurance Dental Insurance Vision Insurance Company Phone Provided Mileage Reimbursement PTO 6 Paid Holidays Flex Spending Account Tuition Reimbursement Employee Assistance Program Retirement Package: 401(k) With 3% Match Responsibilities: Monday to Friday: 8:30 AM to 5:30 PM New Grads Welcome West View, Franklin Park Coverage Area 2 Facility Visits in Pittsburgh Average 4-6 Patients Per Day Limited On-Call Schedule Requirements: RN Nursing License in the State of Pennsylvania Valid Driver's License with Acceptable Driving Record At Least One Year of Nursing Experience Preferably in Hospice or Homecare. Nurses with Oncology, Med Surg, Experience Also Urged to Apply. Apply HERE or Send Resume to *******************

A Great Opportunity / $18-$21 per hour/ Full time At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve! Responsibilities may include: Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs. Provide service planning for individualized supports or care coordinator of healthcare, behavioral health, non-healthcare services and development of a treatment plan. Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services. Provide services to individual clients or groups of clients. Promote a positive and cooperative relationship with all outside contacts. Requirements for this position include: Must be at least 18 years of age. Bachelor's or Master's level degree in a related field or a high school diploma or three or more years of relevant field experience. Related experience or training with mental or behavioral health conditions. Valid driver's license, car insurance and reliable transportation. Willingness to travel throughout assigned service area. What ViaQuest can offer you: Comprehensive training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Paid-time off. Premium holiday pay. Mileage reimbursement. Flexible scheduling. Employee referral bonus program. Monthly incentive program for exceeding productivity expectations. About ViaQuest Psychiatric & Behavioral Solutions To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit ****************************************************************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Contact us at: ***********************

PRN (as needed - looking for a candidate who has flexibility in their schedule) Good Shepherd Rehabilitation Network has opened a state-of-the-art, 76-bed inpatient rehabilitation hospital that will revolutionize treatment and recovery options for people with complex medical conditions, such as stroke, spinal cord injury, brain injury and other serious injuries or illnesses. The four-story, 123,000-square-foot facility on Center Valley Parkway features all private rooms and offers world-class physical rehabilitation care to patients who are recovering from complex and catastrophic conditions. One of the most novel and exciting spaces to spur innovation in Good Shepherd's new hospital is Empower+. This first-of-its-kind space will give people with disabilities and other mobility challenges an environment where they can explore the latest advancements, like 3D printing, robotics, wearables, artificial intelligence and smart home and personal assistance devices, designed to promote healing and independence and make people's lives better. * Job summary * Develops an integrated link between patients, families, local resources, insurance representatives and hospitals, enhances communication among these parties to assure appropriate and timely utilization and access to services and exchange of information, therapeutic interventions and advocates for the rights and needs of patients. * Essential functions * Ascertains patient's medical, psychological, emotional and social needs * By interviewing patients, completing initial care management assessment, screening for potential discharge planning needs, communicating with treatment team. * Develops therapeutic intervention plan according to needs * By exploring options, setting goals, establishing rapport with patient and significant others. * Obtains services and resources for patients * By ascertaining appropriateness and referring to community resources * Establishing rapport with agencies and support groups * Arranging appointments * Represents rights and needs of patients * By educating and informing patients about their rights * Advocating on their behalf with community resources, insurers, treatment team * Coordinates treatment and discharge plan * By leading interdisciplinary team meetings * Bridging communication between team members, ancillary departments, insurers and significant others. * Maintains documentation * By appropriate and timely notations in the medical record, departmental files, hand-off communication documents (i.e. POD report), electronic documentation systems and databases. * Addresses patient safety * By identifying and communicating patient safety issues to the team, patient/family * Relaying recommendations for a safe discharge plan to patient/family * Assisting to resolve care issues by making referrals to address identified needs * Reporting to regulatory agencies as required, facilitating appropriate utilization of services. * Coordinates utilization management processes * By reviewing clinical information based upon admission and continued stay criteria * Performing concurrent medical reviews to communicate to payers * Initiating physician advisor reviews for cases not meeting established criteria for admission and/or continued stay to facilitate appropriate utilization of services * Communicating denials from third party payers to the physician and coordinating a timely appeals process * Updating demographic information, * Obtaining signatures on admission paperwork and/or advance directives forms (where applicable) * Demonstrates a professional demeanor and maintains professional knowledge * By being flexible, responding positively to unexpected changes in the workload and work hours * Performing other duties as directed * Keeping abreast of regulations and policies related to utilization management and discharge planning, departmental staff meeting information. * Qualifications * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * Bachelor's Degree required * Master's Degree preferred * Work Experience * 1-2 years of related experience required * Licenses / Certifications * Clinical license in appropriate discipline preferred

Job Description HealthWays, Inc. is looking for a Full-Time Case manager in our Community Engagement Department. The candidates will be providing supportive preventative services to individuals who are at risk of psychiatric hospitalization, to allow them to reside in the community, facilitate successful transitions between psychiatric hospitals and community, and ensure that these individuals are surrounded by community resources that will strengthen their recovery and resilience. A Bachelor's degree in Human Service field with 1 year paid working experience working with persons in the target population is preferred; or an associate degree in Human Service field or Human Service Field Courses with 10 years of Volunteer/paid working experience working with persons in the target population is preferred. HS Diploma is required. Applicants must have a valid driver's license, auto insurance and reliable transportation. HealthWays offers flexible schedule, Medical, Dental, Vision Insurance, Supplemental benefits, 401-K, and vacation time. HealthWays, Inc. is an equal opportunity employer.

JRS County Support Specialist Forensic Case Manager Location: Pittsburgh, PA Job Type: Full-Time (40.00 hours per week) Salary: $24.52 per hour ($51,000 per year) Department: Human Services Administration Organization (HSAO) --- About Us At Human Services Administration Organization (HSAO), we are dedicated to providing comprehensive service coordination to individuals and families across Allegheny County. Our mission spans behavioral health, drug and alcohol services, justice-related programs, and community support. We believe in fostering recovery, resilience, and full inclusion in the community through collaborative, person-centered care. --- Position Overview The Justice Related Services County Support Program is dedicated to assisting individuals with mental illness and/or co-occurring mental illness and substance use disorders who are involved in the criminal justice system in Allegheny County. By collaborating with the Allegheny County Jail, District Courts, Service Coordination Units, Pre-Trial Services, Torrance State Hospital, and other community partners, the program provides essential support at critical points in the legal process. County Support Specialists offer case management for individuals facing criminal charges, from Formal Arraignment through Sentencing and Probation Violations. Specialists work closely with the courts to develop and present tailored service plans that offer alternatives to incarceration. Our services include connecting individuals to treatment and housing resources, coordinating necessary benefits and services, and providing advocacy and ongoing support during court proceedings. --- Key Responsibilities Client Support and Case Management Serve as the primary contact and advocate for individuals and families, ensuring that services align with their needs and goals. Develop individualized service plans based on assessments and update them regularly to reflect progress and evolving needs. Provide face-to-face support to clients, meeting at least once per month or as needed. Assist clients in navigating the criminal justice system, including court proceedings, probation/parole requirements, and treatment services. Coordinate with behavioral health providers, ensuring access to mental health, drug, and alcohol services and other community supports. Collaboration and Advocacy Facilitate interdisciplinary team meetings with stakeholders including families, healthcare providers, probation officers when appropriate, and any other entities who may be a part of someone's larger treatment team. Actively advocate for clients' access to needed resources and provide feedback to address systemic barriers. Collaborate with treatment providers and other community partners to develop discharge plans and post-release services. Serve as a liaison between clients, providers, and systems, ensuring smooth communication and care coordination. Documentation and Compliance Maintain accurate records of interactions, including service plans, case notes, and assessments, in electronic health records. Ensure compliance with HIPAA and other confidentiality policies. Participate in program audits and quality reviews to ensure that services meet agency and regulatory standards. Training and Development Participate in ongoing training to stay current with best practices in mental health, substance use, and criminal justice services. Offer support and mentorship to new staff, fostering a collaborative learning environment. --- Required Skills and Qualifications Bachelor's Degree in Social Work, Psychology, Education, Nursing, Criminal Justice, or a related field (Master's Degree preferred). Two years of experience in case management, behavioral health, or a related field (or equivalent experience in behavioral health settings). Knowledge of mental health and addiction treatment principles. Strong organizational skills with the ability to manage a caseload and deadlines. Exceptional communication and interpersonal skills, with cultural competence to work effectively with diverse populations. Ability to work independently and collaboratively within a team-oriented environment. --- Additional Requirements Act 33, Act 34, and Allegheny County Jail Security Clearance (required upon hire). Valid Pennsylvania driver's license and access to a personal vehicle with current insurance coverage. --- Work Conditions and Benefits Full-time position with a flexible hybrid work model, including remote administrative tasks. Mileage and parking reimbursement for fieldwork. Competitive salary and benefits, including medical, dental, and vision insurance. Paid time off (PTO), holidays, and a retirement savings plan. --- Why Join Us? At HSAO, you'll become part of a dynamic and mission-driven organization committed to empowering individuals and families. Through our collaborative approach, you'll have the opportunity to work alongside community partners, make a real impact, and grow professionally.

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individual, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Case Manager, you play a direct role in saving the lives of our patients each day by providing and promoting an environment of long-term recovery. You will partner with the Clinical Director and Executive Director to establish and maintain a therapeutic environment and routine for our residents. Requirements: Bachelor's degree preferred in the Human Service field from an accredited college or university. Previous experience in case management and/or utilization review. (preferred) Responsibilities: Assess new referrals for appropriate level of care referral. Determines need for therapeutic medical, psycho-social, and psychiatric evaluations. Coordinates services with counselors and medical case managers. Monitors cases by verifying patient attendance, observing and evaluating response to treatment, advocating for needed services, obtaining additional resources, intervening in crises, and providing widespread support. Assist with discharge plans and aftercare referrals. Benefits: 18 days PTO (Paid Time Off) + 8 paid Holidays 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University Join our team. Join our mission. INDPAOH123

POSITION OVERVIEW: The Case Manager serves as a member of the treatment team by working closely with clinical, business development, admissions, nursing and other members of the multi-disciplinary team. The Case Manager is responsible for facilitating recovery by addressing each patient's individual needs and coordinating a thorough aftercare plan that will assist the patient achieve the best possible outcomes through their recovery journey. This includes collaborating with the patient to schedule a mutually agreed aftercare plan of care inclusive of PCP, SUD, MAT and other appointments as well as providing patients with community and other resources that will help ensure their success. The Case Manager serves as a patient advocate, coordinating care with internal and external providers, resources and supports. The Case Manager engages each patient in their aftercare plan and using teach back method, confirms that the patient and their support system understand the plan and the importance of adhering to the plan. The Case Manager serves as the liaison between the patient and all aftercare providers and resources, ensuring the plan has been established, communicated and confirmed prior to discharge. The Case Manager will also assist patients with any identified outside issues, barriers to accessing care or external stressors that need to be resolved, enabling the patient to focus on treatment (examples: coordination with family for childcare, employer relations, legal concerns, etc.) The Case Manager works collaboratively with the clinical team to engage, educate and coordinate patient care with the patient, their supports and all external providers to ensure a thorough aftercare plan. The Case Manager also works closely with external constituents, providing a high level of customer service and satisfaction amongst everyone with whom they interact. Case Managers are responsible for fostering positive relationships between RCA and all stakeholders. KEY RESPONSIBILITIES: Obtains applicable signed Release of Information (ROI) forms for all identified providers and resources in the Continued Care Plan (CCP) and other patient resources/supports (Employer/FMLA, Legal, Payer programs, Referral sources, Peer Support, etc.) Completes a new patient admission assessment and documents in Avatar within 72 hrs. of admission and obtains patient history, needs, and individual preferences to inform the patient's treatment and aftercare plans. Reviews the completed Biopsychosocial assessment to help identify all life domain need and incorporates into the Continued Care Plan to ensure all identified patient needs are addressed during the stay and or in the patient's continuing care plan. The admission assessment should address housing, employment, legal, financial, family and health concerns as well as relapse prevention and other issues that patient requires assistance with. Documents at minimum, a weekly progress note that includes patient progress toward discharge, discussions of discharge planning and recommended aftercare plan, actual or potential barriers to the plan and patient's engagement in their aftercare plan. Discharge planning should be documented in Avatar by the second week of stay. Initiates and documents all referrals specified in the CCP including contact information and confirms the aftercare plan addresses follow up for substance use, mental health, MAT, Social Determinants of Health and other identified life domains. The individual CCP should be completed in collaboration with the patient and if possible, their support system. Participates in Multi Disciplinary Team (MDT) meetings and actively contributes to discussion re: recommendations for each individual's aftercare plan, discharge date, services and resources to be included in the aftercare plan and what is needed from other members of the team to help ensure the patient's success with recovery. Schedules SUD/MAT appointments within 7 days of discharge and post discharge PCP follow up appointments when possible. Appointments and referrals must be documented in Avatar prior to the patient's scheduled discharge. Ensures effective and timely communication of relevant information to post-discharge providers prior to discharge to facilitate a safe and thorough discharge plan. Ensures the continued care/discharge plans is solidified 1 week prior to discharge and that a Transitions of Care meeting has been scheduled at least 7 days prior to discharge with the patient, the patient's support system, and the therapist to review the recommended aftercare plan. Confirms patient preferences and barriers to care have been identified and addressed in the plan. Ensures all dates, times, contact information, phone numbers, address, etc.. are included in the CCP to help ensure patient's adherence to the plan. Assesses patient's comprehension of the aftercare plan through verbal confirmation and verifies patient's clear understanding of post-discharge care instructions through teach back. Follows referent protocols and provides timely clinical updates and other information as requested (with signed ROI). Follows Payer protocols and facilitates timely patient-payer phone calls, referrals to Payer Peer Support programs and provides other information as per contractual agreements. Initiates and manages FMLA and Short-term Disability applications as needed, with patient consent. Coordinates with patients and their employers to facilitate benefit processes when applicable. Documents all activities related to FMLA or STD in the patient's EMR. Case Management is responsible for facilitating a weekly Aftercare/Next Steps group meeting for all new patients utilizing standardized RCA agenda and collaterals. Facilitates at least once weekly Guesting to help prepare patients for their aftercare recovery plan and works closely with outpatient staff and Alumni to inform the patient of RCA's outpatient continuum and benefits of continuity of care. Conducts outreach phone calls to patients who leave treatment early or unplanned without a solid discharge plan to attempt to re-engage patient in their recovery plan. Calls should occur within 24 hrs. when possible to help connect them with an outpatient provider and appropriate resources. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications and Skills: Education: High school diploma, GED, or equivalent is required. A bachelor's degree is preferred. Experience: At least one year of professional experience in the behavioral health and/or substance use treatment field is required. A combination of education and relevant experience will be considered. Knowledge: Must have a strong understanding of health care, the detoxification process, addiction and co-occurring disorders, as well as DSM and ASAM criteria and terminology. Communication: Written: The ability to read, interpret, and write clear, informative text, and to edit work for spelling and grammar. Verbal: The ability to speak clearly and persuasively, listen actively, respond well to questions, and participate effectively in group presentations and team meetings. Technical: Proficiency in Microsoft Programs (Word, Excel, and Outlook). COMPETENCIES: Job Knowledge: understands duties and responsibilities of the Case Manager role, understands company mission/values, has knowledge of community resources, ability to network and form working relationships with community providers, willingness to engage in continuing education to keep job knowledge current, ability to utilize and navigate an electronic medical record. Has a good understanding of all levels of care available to patients upon discharge from RCA, including, but not limited to, Sober Living, Extended Care, Outpatient, Psychiatry, etc.. Communication: Excellent communication skills both verbally and in writing; creates accurate and punctual reports; deliver presentations clearly and efficiently; shares information and ideas with others; demonstrates good listening skills; ability to work directly with patients, families, and community providers. Critical Thinking and Problem Solving Demonstrates exceptional ability to analyze complex patient situations and develop appropriate post-discharge care plans. Anticipates and evaluates potential consequences of decisions to ensure patient safety and well-being. Take decisive action based on thorough analysis and best practices in care transition management ensuring that: Discharge plans are tailored to individual patient needs, considering their unique circumstances and resources. Collaborates with patients, families, and healthcare teams to make informed mutually agreed upon decisions about post-discharge care. Has the knowledge and skills to balance clinical recommendations with patient preferences to ensure realistic and effective care plans. Time Management and Organizational Skills: Possesses excellent organizational and time management skills required to work with a diversity of patients with various needs at various stages of life while adhering to all state and federal guidelines. Decision Making: use effective approaches for choosing a course of action, developing appropriate solutions, and/or reaching conclusions; implement action plans consistent with available facts, constraints, resources, and anticipated consequences; demonstrate confidence in the work done to manage challenging situations. Collaboration: must be able to work in collaboration with other professionals and leaders across several disciplines, ability to motivate treatment team towards discharge planning when appropriate and obtain recommendations for ongoing treatment. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate. Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be required.

The Office of Community Health and Safety was established to address long-standing health, safety, and justice issues in the City of Pittsburgh. The office is tasked with redirecting city resources to better address community needs by housing social services, public health, and social work experts who can assist community members and first responders in situations that require longer-term support, harm reduction approaches, and other services. The Office of Community Health and Safety is developing programs that properly address individuals' health and safety needs, guided by evidence-based practices and community input. This includes hiring social workers, outreach workers, and other professionals to connect residents with services that will provide long-term support and address the root causes of the challenges that they face. The Post Overdose Support Team (POST) is a collaborative program involving local first-responders, certified peer recovery specialists, case managers, treatment providers, and social service providers designed to provide supports to individuals who have experienced an overdose and refused medical care. The POST initiative for the City of Pittsburgh will provide people with substance use disorder and co-occurring needs with person-centered social services and intense case management focused on harm reduction and compassion in lieu of criminalization and stigmatization. These individuals will be engaged in supportive services with the goal of reducing their likelihood of experiencing another overdose and improving quality of life. Job Summary This position is critical to the POST unit, providing engagement and intensive case management services to individuals experiencing substance use issues, homelessness, poverty, mental/behavioral challenges, in active drug use, and suspected of low-level drug offenses, non-violent crimes, and/or prostitution. The Case Manager will provide direct services to a caseload of approximately 25 individuals. Case managers provide outreach, long-term engagement and supportive services for participants through intensive case management activities and collaboration with POST partners, service providers, treatment and housing providers and other community organizations. This position is funded for one (1) year from the POST SAMSHA Grant. Future years of funding are contingent on grant availability and other funding sources. Department: Office of Community Health & Safety Posting Type: Announcement Salary: $64,251 per year. Union: None, this is a non-union position. Civil Service Classification: Exempt General Application Requirements: You must submit or show proof of all of the following at the time of application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal. * Applicants must submit a complete application, including education, work experience, a resume (if applicable) and completed supplemental questions. * Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment. * Click here to view a map of the City of Pittsburgh neighborhoods. * A current, valid Class C Pennsylvania Driver's License is required prior to appointment and must be maintained throughout employment. Written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources & Civil Service on an individual basis. NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered. NOTE: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire. Qualifying Requirements: Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status. * WORK EXPERIENCE: The application must clearly show three (3) years of full-time experience working with individuals experiencing substance use issues. (Less than full-time experience will be calculated on a pro-rated basis.) * EDUCATION/TRAINING: High school diploma or equivalent required. Further education/training/social work degree, associate degree, degrees related to the fields of human services, direct care, criminal justice, or human development is desirable. (See NOTE under the General Application Requirements Section above regarding the verification of education/training). * EQUIVALENCY: Education/training and/or work experience may be substituted on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is three (3) years. If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date. * Written: None required for this position. * Performance: None required for this position. * Medical: None required for this position. Participant Services * Provides structured Intensive Case Management services consistent with program policies. * Provides outreach and Intensive Case Management services for assigned participants. * Engages with participants on the street and at social service provider facilities to establish a working relationship and offer services. * Assesses participants for severity of chemical dependency and housing status and determines needs for other services, e.g., medical, mental health. * Assists participants in gaining access to a variety of funding programs. * Assists participants in finding care, treatment, housing, and navigating social service programs. * Develops and implements an individualized service plan (ISP) which addresses the needs of the participant for underlying needs such as food, clothing, shelter, and health care in addition to the primary objective of substance use disorder treatment or reduction/elimination of drug/alcohol use through self-change methods. This service plan must be person centered with the participant's input reflecting needs assessment. * Updates ISP periodically to reflect movement toward or attainment of articulated goals and the emergence of new participant needs and to help the participant move toward the achievement of autonomy. * Provides advocacy and support for participants within the criminal justice system including court appearances and written communication. This can include navigating previous encounters like active warrants and failure to appear. * Accompanies participants to appointments as needed and/or requested by participant. * Assists participants in developing a spending plan and shopping plan. * Advocates for participants with a wide variety of other service providers as needed by participant. * Assists participants in gaining entry to other service programs. Partnership Activities: * Develops and maintains a working relationship with sobering centers staff, DHS workers, ROOTS staff, OCHS social workers, chemical dependency treatment providers, mental health providers, health care providers, shelter providers, housing department, landlords, detox centers, out-reach staff, protective or representative payees, and other community programs which may support participants. * Develops relationships with housing resources, the housing authority and assists the participant in gaining access to appropriate housing. * Develops and maintains collaborative relationships with POST partners including Pittsburgh Bureau of Police, Allegheny County Courts, Public Defenders Office, Allegheny Courts and Judges/Magistrates. * Attends regularly scheduled working group meetings and the staffing of participants with partners. * Identifies gaps and barriers in available community resources and advocates for systemic changes. * Attends POST team meetings and other required meetings. Administrative Duties * Develops and maintains participant files for assigned caseload according to program, contract and state requirements. * Manages and populates the database system Julota to keep participant information organized, accessible and safe. * Prepares documents for operational work groups OWG's) to advocate in favor of participants needs. * Meets periodically with project management staff to ensure the operational success of the program and address gaps and needs. * Performs other duties as assigned or required. CLICK HERE to view the full including knowledge, skills, and abilities, and working conditions for this position. Locate and click on the position title to view the complete job description.

Title: Case Manager Description: This role within the Medical Case Management team at Central Outreach Wellness Center requires an individual to be patient-centered and culturally competent while working with a diverse patient population within our LGBTQ+ health center. Their primary role is to navigate clients through the processes that connect them to the medical benefits, rehab services and housing services available to them. Services we Provide: Resources for connecting patients to insurance including MAWD, SBPB, Compass, Gilead, SNAP, Medicaid, etc. Housing resources for people with a steady income. Connecting patients to Rehab if they are ready to go to ASAP. If not, we connect them to Resolve Connect patients to outside resources for emergency housing, resume building, career link for employment, financial empowerment General Duties and Responsibilities: Document patient encounters in our EMR System Stay knowledgeable of community resources offered to the population we serve Work collaboratively with clinic staff to address any concerns of the patient Answer and respond to tiger text and e-mails in real time Navigate clients through the processes needed to connect them to the programs and services available Be available to the clients throughout the medical case management processes Proactively manage your caseload of patients and participate in weekly staff meetings to discuss any issues Specific Duties and Responsibilities Be the point person to coordinate patient intakes at the clinic Help manage the caseload on the spreadsheet as the CM team needs Be patient and attentive to patients' needs Quick to adapt to high pressure situations Always find a solution to the patients' needs, and assist them in completing tasks Keep an organized work ethic and document all encounters Qualifications Requirements: Bachelor's degree or equivalent customer service skills preferred Strong communication and people skills Experience with patient-centered care Ability to manage difficult situations utilizing de-escalation techniques and conflict resolution skills Ability to work collaboratively in team-based care. LGBTQIA cultural competency Understanding of the relationship between physical health, mental health, and social determinants of health Commitment to providing high quality care to historically underserved populations Knowledge and comfort working with patients with drug and alcohol use disorders Ability to adapt to a work environment that is constantly changing and not always structured Completely understand the healthcare privacy laws as outlined in HIPAA Attend morning huddles Ability to multi-task Maintain a professional attitude and demeanor while working in the clinic Separate personal life from work

Job DescriptionDescription: Entry-level position responsible for supporting investigative assignments from intake to completion under supervision. Responsibilities: Assign cases based on geographic and budget guidelines under supervision. Gather basic information for case setup and maintain accurate records. Communicate with field investigators and clients as directed. Ensure timely submission of investigative materials to reporting department. Assist in reviewing reports for completeness and accuracy. Requirements: High school diploma required; some post-secondary education preferred. Strong organizational and communication skills. Proficiency in Microsoft Word and Outlook. Ability to learn case management processes and follow instructions accurately. This is a full-time position. We offer a comprehensive benefits package including PTO, 401(k), and healthcare. Becker & Company is a nationwide provider of investigative services with over 30 years' experience serving the property, workers' compensation, and casualty insurance industry.

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Community Based Substance Use Disorder Case Manager to join our team in our Penn Hills, PA location. Earn $24.05/hour with the selection of the Enhanced Pay Option (after 90 days). For eligible applicants, our new Fellowship Program offers up to $25,000 student loan payoff for Bachelor's level candidates and $45,000 payoff for Master's level candidates after a 2-year commitment of working with Merakey as a Substance Use Disorder Case Manager and an official acceptance into the Fellowship Program. New increased on-call bonus for this position. Mileage Reimbursement. Position Details Our Community Based Substance Use Disorder Case Manager will provide case management services for persons in recovery. They will meet with PIRs on demand and via scheduled appointments to assist with linkage to external resources such as, but not limited to housing, recovery based supports such as 12-step meetings, medical benefits, PCP, specialty doctors, food banks. They will assist PIRs in obtaining valid, state identification. The case manager will uphold effective and timely communication with Supervisors and Counselors on PIRs needs and as resources or obtained and/or changed. They will assist Counselors as needed with referrals to a higher level of care and with transfers limited to ensuring ROIs are obtained and paperwork sent timely. This employee will have the ability to educate and encourage resistant PIRs to participate in therapy services and ability to multi-task and work in a fast-paced environment. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

*Work for a company that cares and receive a bonus! Blended Case Managers may be eligible for a $1500 new hire incentive bonus if hired and meet all qualifications. - Blended Case Manager: Enjoy helping others while working a flexible schedule, receiving great benefits, compensation for mileage, and being a part of a supportive working environment? Then this is the position for you! The Blended Case Manager provides case management services to adults and children who suffer from a serious mental illness or emotional disturbance. An assigned case manager works with the consumer and families to access, link, coordinate and monitor needed services as well as to provide support and advocacy to assist consumers in maintaining in their home or community. The person that fills this position will need to be comfortable working flexible hours and willing to travel throughout Butler county. Services are delivered to our clients in their homes, schools/educational settings, and/or within the community. The average caseload for this position is approximately 30 clients. QUALIFICATIONS: Bachelor's Degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, other related social sciences, criminal justice, theology, nursing, counseling or education; OR be a registered nurse; OR a high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology or other social science and 2 years' experience in direct contact with mental health consumers; OR a high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989^. One to three years working with children and/or adults in mental health setting recommended. One to three years case management experience recommended. ^Mental health direct care experience is working directly with mental health service consumers (adults, children or adolescents) providing services involving casework or case management, individual or group therapy, crisis intervention, early intervention, vocational training, residential care, or social rehabilitation in a mental health facility or in a facility or program that is publicly funded to provide services to mental health consumers or in a nursing home, a juvenile justice agency, or a children and adolescent service agency. REQUIREMENTS: Must possess excellent verbal and written communication skills. Must have a valid driver's license, acceptable driving record, and access to a reliable automobile. Ability to adapt hours to needs of position. May need to work evenings and/or weekends hours periodically including providing on-call emergency services on a rotating basis. Access to a telephone. Ability to remain organized despite pressured situations. Must be eligible for PA State Police clearance, PA Child Abuse History Clearance, FBI Clearance, Arrest/Conviction Report and Certification Form, and Act 168 Forms. Must be able to identify with the agency's Mission Statement and support the agency's Core Values. CORE COMPETENCIES: Obtain and complete the service history information, initial assessment material, encounter forms, service documents, and the individualized service plan in a timely and accurate manner. Assist consumers with accessing appropriate community services, living in the least restrictive setting, obtaining basic necessities, and conducting activities of daily living. Provide on-call services as assigned and develop crisis plans for assigned consumers. Ensure the supervisor is informed regarding consumers, as well as accepting and utilizing routine supervision. Develop and maintain professional relationships in the community and with other office staff. Provide services at the level indicated by the consumer's individualized service plan and outlined by the pertinent regulations. Complete discharge documentation in a timely and accurate manner. KNOWLEDGE AREAS: Familiarity with Psychological and Psychiatric Reports Community Mental Health Services Accessing Community Resources Mental Heath Diagnosis and Issues Drug and Alcohol Issues Child Protective Services Law Public Welfare System Job Location Butler, PA Position Type Full-Time/Regular Pay Range $21.44-$22.19 hourly based on experience and education Who We Are: Founded in 1854 by the Rev. Dr. William Passavant in Zelienople, Pennsylvania, Glade Run has evolved over the last 170 years to meet the changing and increasingly challenging needs of children, adults and families throughout Western Pennsylvania and beyond. Last year, Glade Run served over 7,000 individuals with impactful, innovative services in school, home, and community based settings. Glade Run uses the Sanctuary Model as our blueprint for clinical and organizational change which, at its core, promotes safety and recovery from adversity through the active creation of a trauma-informed community while applying the following Sanctuary commitments within all aspects of our programming: Nonviolence, Emotional Intelligence, Social Learning, Democracy, Open Communication, Social Responsibility, and Growth and Change. Our recognition that trauma is pervasive in the experience of human beings forms the basis for Glade Run's culture as we focus not only on the individuals in which we serve, but equally on our staff and the systems who provide their treatment. Glade Run is an Equal Opportunity Employer. What We Offer (Must meet eligibility requirements- see policies/plan documents for complete requirements and eligibility) Comprehensive benefits including medical, dental, vision, paid time off, and paid holidays for full-time staff 401K offerings with agency match at $1.00 per dollar contributed up to 4% of salary Agency provided life insurance and long-term disability coverage for full-time staff Voluntary benefit options; including Disability Insurance (Short-Term Disability), Cancer Coverage, Critical Illness, Medical Bridge, Accident Insurance, Life Insurance and Identify Theft Protection Paid mileage reimbursement Paid training and administrative time Cell phone reimbursement Licensure Supervision for FREE! Free credentialing assistance Quarterly productivity incentives Tuition reimbursement for full-time staff Flexible work schedules (as applicable) Annual merit increases for eligible positions based upon the yearly budget New Hire Incentive Bonuses Employee Referral Bonus Incentives Employee Discount Program Approved Agency for Public Student Loan Forgiveness Employee Assistance Program Partnership with Capella University offering scholarships, tuition discounts, and free professional development opportunities Opportunities for membership to civic/community organizations As of August 31, 2024, a CARF Three-Year Accreditation has been awarded to Glade Run Lutheran Services for the following (programs/services): Case Management/Services Coordination: Mental Health (Adults, Children and Adolescents), Intensive Family-Based Services: Mental Health (Children and Adolescents), Outpatient Treatment: Mental Health (Adults, Children and Adolescents), Outpatient Treatment: Psychosocial Rehabilitation (Adults), Partial Hospitalization: Mental Health (Children and Adolescents) Glade Run is Sanctuary certified - we provide a supportive, respectful environment for our clients and our staff where shared governance, open communication, social learning and responsibility, non-violence, emotional intelligence, and growth and change are paramount in all aspects of our programming.

Job Description Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve. We are seeking two dedicated and compassionate Crisis Case Managers to join our team. The Crisis Case Manager will play a crucial role in providing immediate assistance and support to individuals experiencing mental health crises. This position requires strong communication skills, empathy, and the ability to work effectively under pressure. What do I need? Must meet ONE of the following: Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education, or a related field. OR Registered Nurse OR High School diploma or equivalency and 12 semester credit hours in Sociology, Social Welfare, Psychology, Gerontology or other social science and 2 years of experience in public or private Human Services with 1 year of mental health direct care experience. OR Consumer or family member who has 1 year of experience as an advocate or leader in a consumer or family group with a High School diploma or equivalency. Other Requirements Maintains required state and federal criminal and child abuse clearances, credentials and/or licenses. Driver's license, reliable and insured transportation are required. Familiarity with community support systems, health care and human service resources. Skilled at crisis intervention and plan development. Ability to work as part of a team and independently, taking initiative to create solutions when problems or concerns arise. Proficient in Microsoft Office Suite or related software. Familiarity with or comfortable working within Electronic Health Record (EHR) systems. Excellent organizational skills with a strong attention to detail. Proven clear written and verbal communication skills. Pursues opportunities for professional growth and development. Motivated to achieve a standard of excellence with our work processes and outcomes, honoring Agency policies, values, and principles. Maintain confidentiality of all sensitive information. What Will I Do? Delivers direct crisis intervention services and supports to consumers and families through phone and face-to-face contacts within an office, home, or community setting. Perform intakes, assessments, and evaluations for consumers. This includes assessing problems/needs and obtaining background information to refer consumers for appropriate treatment within the service delivery system. Create and implement crisis intervention management and safety plans as necessary to promote the health and safety of consumers, families, and others. Remain knowledgeable of the local Human Service system and will actively coordinate services with, and link consumers and families to, various services and supports available. Assist consumers and families in managing crisis, stress, conflict, and potential health and safety risks through the direct delivery of crisis intervention services and support. Conduct follow-up and ongoing support as determined clinically appropriate and needed until consumers and families are established with ongoing formal services and informal supports necessary for them to maintain stability and eliminate the need for crisis services. Coordinate medical and psychiatric consultation for consumers as determined clinically needed during the delivery of crisis intervention services. Responsible for timely and accurate submission of consumer information and service delivery documentation following program standards and agency policies and procedures. Collaborate regularly with partnering providers, internal/external referral sources to coordinate services and maintain continuity of care. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias ensuring a welcoming, safe environment for all employees, vendors, clients, and their families. Engages in regular supervision opportunities with Crisis Supervisor. Participates in community events, critical multi-disciplinary team meetings and trainings representing the agency professionally. Position will participate in Quality Assurance activities relative to the crisis intervention program as required to ensure program compliance and quality of service delivery. Supports, educates, and assists with training and mentoring of Crisis Intervention Specialists. Responsible for timely submission of hours worked. Other duties as assigned. Working Hours Tuesday-Saturday 4pm-12am Additional hours as needed Ability to participate in the on-call crisis intervention schedule as needed. What will I get? $34,200 - $41,800/year DOE Benefits Medical - Eligible the first of the month following 60 days Dental - Eligible the first of the month following 60 days Vision (Agency Paid) - Eligible the first of the month following 60 days Flexible Spending Account 401k + 2% match (additional annual discretionary match (3%) if you work 1,000 hours or more!) 5% total match! Virtual Care Clinic & Prescription Services for ALL employees and dependents (up to 7 people!)-Employer Paid - includes Primary, Pharmacy, and Urgent Care needs Generous PTO (Increases with Service Milestones) Tuition Reimbursement Mileage Reimbursement 11 Paid Holidays (Including your Birthday) Employee Assistance Program (Resources for you and your family) Short-Term Disability (Agency Paid) Long-Term Disability (Agency Paid) What Happens Next? After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview. EOE Join our team and make a difference in the lives of those in crisis!

Job DescriptionACCULTURATION FOR JUSTICE, ACCESS AND PEACE OUTREACH (AJAPO) REFUGEE RESETTLEMENT CASE MANAGER ( JOB ADVERT CLOSES NOVEMBER 16, 2023) AJAPO in Brief Founded in 2002, Acculturation for Justice, Access and Peace Outreach (AJAPO) works to improve the lives of refugees and immigrants from all over the world who resettle in Pittsburgh and Allegheny County. We provide over 400 services to our clients annually assisting them to bring value and purpose to their lives as they re-start their individual/family lives in the United States. Joining AJAPOs team brings you hands-on experience and direct opportunities to assist newly arriving refugees/immigrants to resolve many life changing challenges and the satisfaction that you got them there by mutual understanding, working together and your leadership. POSITION: REFUGEE RESETTLEMENT CASE MANAGER AJAPO is seeking to hire a Refugee Resettlement Case Manager who will support the efforts of the Refugee Resettlement Team in welcoming and providing services to new refugees who are resettling in the Greater Pittsburgh area. AJAPO is seeking for a motivated, energetic, hard working team player who will serve as the first point of contact for newly arriving refugees, hence an ambassador for the agency through your high quality presence, services and welcome. Major Responsibilities: The Refugee Resettlement Case Manager is responsible for providing services for 90 days to each assigned arriving refugee family/individuals from pre-arrival to the end of the 90 days resettlement in the United States. The Refugee Resettlement Case Manager will work under the supervision of a Refugee Services supervisor providing these major services: o Create pre-arrival files and make pre arrival referrals with all necessary documentation to ease post arrival services. o Welcome refugees at airport and support them to get to their new homes. o Provide timely post-arrival services to ensure that newly arriving refugees have living essentials to include food, housing and safety orientation. o Provide and support referrals to social security and welfare offices and health care provider. o Provide referrals to Employment and English as a Second Language(ESL) services. o Orient new refugees on public transportation system and new environment for their independence. o Conduct individualized self sufficiency plans for each family member of newly arriving refugees o Conduct cultural orientation (as prescribed ) to newly arriving refugees followed by assessments ( as prescribed). o Perform required home visits during the 90 days ( at least 4 visits) o Provide direct case management for newly-arrived refugees in accordance with resettlement guidelines Write and maintain accurate case notes and other documentation of services on-time. o Develops community contacts with other social service providers, including both mainstream providers and those that serve refugees exclusively Desired Qualifications o Bachelors Degree in Social Work, Humanities , Education or similar degrees o Three years or more of related applicable work experience and a demonstrated ability to effectively work with refugee and immigrant communities or diverse communities. Experience in working with diversity. o Flexibility and ability to work some evenings or weekends as needed. You will not be on call nor assigned to weekend duties, but there may be need to serve clients in emergencies which is not often. o Ability to have patience with interpretation services. o This position is a full time 40 hour/week post. Abilities: A motivated, energetic, hard working team player. Passion for community building Experience in other languages and cultures preferred Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community. Excellent Organizational skills. Ability to effectively use standard office equipment; computers, copiers, fax machines. Ability to operate a computer and use a variety of common software programs including Microsoft Word, Excel spreadsheets, PDF and customized databases. Strong written and verbal communication skills and effectively communicate with individuals and groups. Knowledge of basic client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions. Ability to effectively understand and assess a clients needs, perceptions, issues, and concerns and make sound decisions, referrals, and recommendation in the best interest of that client. Ability to effectively conduct one-on-one advocacy and/or educational presentations. Ability to work in a team structure demonstrating ability to collaborate and contribute to the teams work. Ability to adhere to AJAPOs staff Handbook Guidelines, Policies and Procedures. Ability to attend all AJAPOs in-house meetings/trainings and represent AJAPO at external meetings, training and conferences. Licensure: Valid Drivers License, access to an insured auto and must be able to navigate the Greater Pittsburgh region and the surrounding area. Willingness to undergo Police, Act 33/34 and FBI finger Print screening. Attend Mandatory reporters training at start of hire. Compensation & Benefits: Working at AJAPO is an opportunity to build a career and our compensation and benefits are very competitive. Opportunities for annual bonuses and staff promotions Salary: $39,000 - $40,000 depending on experience. Benefits: Retirement plan ( 3 % of pay each pay). $30,000 Life Insurance (Fully paid by agency/employee does not contribute) Long and short term insurances, (100% paid by agency) Non contributory Health Plans ( our staff do not contribute to their health plans), 12 days annual paid vacation, plus 13 days holidays, One administrative day per week Please email detailed letter of interest and rsum to: ************************ ( JOB ADVERT CLOSES NOVEMBER 16, 2023)

Only direct applicants will be considered. Staffing agencies and recruiter submissions will not be accepted. About 360 Management LLC: At 360 Management LLC, we believe in delivering excellence through innovation, dedication, and people-first values. With a strong commitment to supporting our clients' missions, we specialize in providing administrative and operational solutions that make a measurable impact. We are a team driven by integrity, collaboration, and accountability. Our work in the healthcare and enrollment services industries reflects our passion for helping people access the resources they need. By joining 360 Management LLC, you become part of a community that values growth, professional development, and supporting employees in achieving their career goals. Our mission is simple: to create opportunities, enhance efficiency, and build trust with every client and employee relationship. If you're looking to join a fast-growing, mission-driven company where your work makes a difference, 360 Management LLC is the place for you. Employment at 360 Management LLC is limited to individuals who are U.S. citizens or who are otherwise fully authorized to work in the United States without the need for current or future employment sponsorship. All applicants must be at least 18 years of age at the time of hire. Job Title: Enrollment Case Manager Location: Allegheny County, Pennsylvania (on-the-road position - must reside within the county applied for) Department: Pennsylvania Independent Enrollment Broker (PA IEB) Work Hours: 8:30 am - 5:00 pm Training: Four weeks of training About the Role: The Enrollment Case Manager (ECM) supports the Pennsylvania Independent Enrollment Broker (IEB) program by conducting intake visits, facilitating eligibility determinations, and helping applicants connect to essential care services. This field-based role provides meaningful, hands-on support to individuals and families across the community. Responsibilities and Impact: As an Enrollment Case Manager, you will: Conduct in-home intake visits and assessments to support waiver eligibility applications. Travel throughout the county to applicants' residences, nursing facilities, and shelters, ensuring documentation is complete and accurate. Provide clear, unbiased information about service options, rights, and program processes. Follow up with applicants and families to help them meet eligibility requirements. Build trusting relationships with community organizations, service providers, and advocacy groups. Identify and escalate case documentation using Microsoft Office and electronic record systems. Complete outreach or administrative duties when not in the field. Attend required meetings, trainings, and team discussions. These responsibilities are not exhaustive; additional tasks may be assigned. Minimum Qualifications: Bachelor's degree with at least 12 credits in Sociology, Psychology, Social Welfare, or any Human Services or Social Science field. At least one year of experience in social work, case management, or client assessment. Proficiency in Microsoft Office Suite and electronic documentation systems. Valid driver's license and willingness to travel extensively within the county Ability to pass a background check; no affiliation with OLTL providers. Standout Qualifications: Strong organizational, communication, and interpersonal skills. Ability to manage multiple priorities and work independently in a field-based environment. Experience with data entry and automated case management systems. familiarity with healthcare networks, disability services, or enrollment processes. Bilingual (Spanish/English) preferred. Strong cultural sensitivity and community awareness. Physical Requirements Frequent driving through assigned county and surrounding areas. Ability to sit for extended periods while maintaining alertness. Regular mobility required to enter homes, shelters, or facilities. Ability to lift up to 25 lbs. (e.g., laptop, portable printer, case files). Adequate vision and hearing for driving, communication, and documentation. Adaptability to varying environments and weather conditions. Pay Range: $20.50 - $21.50 with mileage and expenses fully reimbursed. After successfully completing a contingency period of at least 120 days with our company, eligible employees will have access to an excellent benefits package, including full insurance and other benefits effective the first of the month following the end of the probationary period. In addition, employees receive paid time off for Pennsylvania state holidays from day one, provided they work their scheduled hours before and after the holiday. Note that successful completion of the contingency period does not guarantee employment or hire by any partner organization. Why join us? At 360 Management LLC, we know people are out greatest asset. You'll be part of a team that values: A supportive, collaborative work environment Professional development and growth opportunities Meaningful work that directly helps individuals and families access care and services A mission-driven culture that prioritizes quality, teamwork, and impact. Equal Opportunity Employer Statement 360 Management LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected characteristics. If you require reasonable accommodation during the application or hiring process, contact our Human Resource team at [email protected].

The Project ELECT (Education Leading to Employment and Career Training) Case Manager provides comprehensive case management and support services to pregnant and parenting teens to ensure their educational and personal success. This role focuses on assisting students in overcoming barriers to graduation and achieving self-sufficiency through education, advocacy, and access to resources. Duties and Responsibilities: Case Management Services: Provide individualized case management to pregnant and parenting teens enrolled in Project ELECT programs. Conduct needs assessments and develop goal-oriented service plans in collaboration with program participants. Monitor progress and provide ongoing support to ensure successful completion of educational and personal goals. Education and Support: Assist participants in accessing and navigating educational programs, childcare services, healthcare, and other resources. Facilitate workshops and group sessions on topics such as parenting skills, financial literacy, career readiness, and health education. Resource Coordination and Advocacy: Coordinate referrals to community-based services, including housing, counseling, healthcare, and employment programs. Advocate for students within school systems and community agencies to address barriers to education and well-being. Collaboration and Partnership: Work collaboratively with school personnel, community organizations, and other stakeholders to support program goals. Maintain strong relationships with partnering agencies to expand resource options for participants. Program Compliance and Documentation: Maintain accurate, confidential case records and documentation in compliance with program requirements and regulations. Prepare and submit timely reports on program activities, participant progress, and outcomes. Program Development and Outreach: Assist in planning and implementing program initiatives, special events, and outreach efforts. Promote Project ELECT services to schools, community organizations, and prospective participants. Qualifications: Education: Bachelor's Degree or associate's degree in social work, counseling, education, or related field required. Experience: Minimum of 2 years of experience in case management, youth services, or working with pregnant and parenting teens. Experience in educational settings is a plus. Skills: Strong interpersonal, organizational, and communication skills. Ability to build rapport with diverse populations and maintain a non-judgmental, supportive approach. Knowledge of community resources and services for youth and families. Proficiency in documentation, reporting, and using case management systems. Additional Requirements: Current Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date). School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date. Valid driver's license and reliable transportation. Working Conditions: This position operates in a combination of school, office, and community settings, with frequent travel to program sites and participant homes. Occasional evening or weekend hours may be required. This position may involve standing, walking, and active engagement throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Sitting for extended period of time Lifting, carrying, pushing, pulling 50 pounds Ability to kneel, crouch, bend and reach to retrieve and handle teaching materials and supplies Moving fingers and hands in a repetitive manner Ability to speak clearly and distinctly when communicating with limited English speaking customers Hearing clearly Adequate vision to perform duties The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned. Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position. Reports To: ELECT Coordinator Department: ECFCS/FACES Position Schedule: Monday through Friday and occasional Saturdays Salary: $35,000.00 (non-negotiable) Benefits: FACES 260 FLSA: Non exempt To Apply: Create an on-line application and upload a cover letter, resume, clearances, PDE Teaching Certificate (if applicable) and transcripts at the AIU Career Site. Please send any questions to: ******************** The Allegheny Intermediate Unit is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, handicap, or limited English proficiency in its educational programs, services, facilities, activities or employment practices as required by Title IX of the 1972 Educational Amendments, Title VI and Title VII of the Civil Rights Act of 1964, as amended, Section 504 Regulations of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1975, Section 204 Regulations of the 1984 Carl D. Perkins Act, the Americans with Disabilities Act, or any other applicable federal or state statute.

The position requires an individual who possesses the competencies, knowledge, skills, and attitudes essential to the effective practice of case management for substance use disorders. The individual needs to be fully proficient in understanding addiction, treatment, and recovery, and able to practice professional ethics. They must also become fully proficient in the practice of Recovery-Oriented Systems of Care (ROSC) and the utilization of the Social Model Approach to support, planning, referral, and service coordination. JOB STATUS: Full-Time Non-Exempt PRIMARY FUNCTIONS: 1. Works in collaboration with clients to develop their recovery plan within 24 hours, assisting residents meet their goals of the recovery plan, following up with resident progress on a weekly basis, and updating the recovery plan at least every 30 days 2. Collaborates with community organizations for resources, referrals and service delivery; create and maintain an updated resource guide of available recovery supports; maintain updated housing lists, seek out employment opportunities for those with a criminal history, and offer resources to other unmet needs required to fulfill the goals of the recovery plan (ex. GED, Driver's license restoration, state ID, etc.). 3. Provides screening and intake to determine if a further assessment/evaluation or higher level of Care is needed 4. Follow up with the client to confirm access to the appropriate level of care. Upon consent, follow up with the referral source to ensure a smooth transition to intervention/treatment 5. Utilizes effective retention techniques and evidence-based approaches to maintain participation, such as motivational interviewing techniques, and will incorporate ROSC principles throughout the process. 6. Organizes and conducts social and cultural activities to promote sobriety and awareness about substance abuse. 7. Utilize the Social Model approach to recovery 8. Maintains confidential participant records and/or data. Completes monthly, quarterly, and annual reports in a timely manner. 9. Performs other related duties and other duties as requested and/or necessary. OTHER RESPONSIBILITIES: 1. Maintains required training hours and clearances. 2. Maintains open communication with the supervisor and other staff as it relates to the necessary flow of the job and programs. Aids in the design of educational programs. 3. Continually remains up to date on the individual, group, and family counseling techniques and evidence-based approaches. Possesses and utilizes the ability to relate to problems and the special needs of clients. 4. Maintains community resources to make them available to the clients. 5. Must possess and utilize excellent verbal and written communication skills and general computer skills, including WORD, EXCEL, Gmail, internet, and other systems. 6. Must have an understanding of the criminal justice system, ATOD pharmacology, confidentiality, FERPA and PPR laws and regulations, and DDAP Best Practices Guidelines. WORKING CONDITIONS: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, sit, and walk; use hands; and reach with hands and arms. The employee must be capable of lifting or pulling 175 lbs. Specific vision abilities required by this job include close vision and the ability to adjust and focus. Proper diction and command of the English language are required. Qualifications The Case Manager, preferable will have lived experience with substance use disorder, at least 18-24 months of sustained recovery; Master's Degree preferred; Bachelor's Degree in social work, psychology, criminal justice, social science or other related fields, and a minimum of 2 years of experience working with adults or a CADC and minimum of 3 years of relevant experience. Knowledge of the criminal juvenile justice system, the justice system, adult probation, and parole is essential. Reliable transportation and a valid Pennsylvania driver's license, as well as current PA auto insurance, are required. All required clearances must be current, including Act 33/34 Child Abuse Clearance, Pennsylvania Criminal History Clearance, and FBI Clearance. This job outlines the essential and other responsibilities of this position. It does not prescribe or restrict the tasks that may be assigned.

The Client Care Manager is responsible for developing and maintaining relationships with clients, caregiver/Direct Support Professional (DSP), support coordinators and referral sources. CCM is responsible to managing client's services from start of care to discharge. This includes staffing, scheduling, supervision of field staff to meet the client's needs, client progress notes, maintaining, ollowing and updating client authorizations. Strong communication, problem-solving skills and making the proper client-caregiver/DSP match are necessary for long-term services with JCAH. The Client Care Manager will drive growth through client and employee satisfaction. The Client Care Manager reports to the Director of Client Care. Responsibilities: Leadership Supervise a team of DSPs on a daily basis. Conduct 90-day and annual performance reviews assessing caregiver's achievements, compliance, and overall performance. Collaborate with Associate Director/ Area Director and Human Resources on coaching and disciplinary action process, as needed. Assess DSP potential for a pay increase and complete an ECNF as needed. Review and approve DSP mileage log and expense reports. Complete client progress notes quarterly. Strategy & Management Collaborate with the recruitment team in the hiring of potential DSP candidates. Collaborate with the recruitment team to fill areas of Office need for client services, through use of the Open Board and other tools as needed. Collaborate with the Health and Education Department to assess DSP abilities and client needs, according to the level, plan of care and ISP. Access and monitor client Individual Support Plan (ISP) and Authorizations through HCSIS. Collaborate with payroll department and Patient Navigator to monitor eligibility, authorizations, and utilization to ensure maximum service delivery. Communicate with client if/when any disruption in service occurs. Address all authorization/eligibility issues same day as notified. Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and timely communication to Supports Coordinator and Managed Care Organizations. Ensure all Clients have coverage that is aligned with scheduled authorized services as per ISP. Reconcile and complete dashboard and pre-billing duties daily and timely for weekly payroll processing. Ensure EVV and timesheet compliance, discuss discrepancies with client and caregiver/DSP, and ensure that documentation received is correct, complete and on a timely basis. Monitor individual caseload metrics, overtime, gross margin, and EVV utilization. Monitor POC/ISP compliance. Assure that POC is uploaded and linked to master week. Review with caregivers that POC/ISP tasks are documented at time of clock-out. Manage billing and pay rates within approved limits. Ensure master week/schedule is up to date and any changes made are reflected in a timely manner. Closely monitor approved care schedules and work with Health and Education Team to ensure Clients needs are met. Create and maintain accurate and up to date Client and DSP records in the HHAeXchange electronic database system, as well as hard copy files as specified. Document all client and caregiver/DSP communications in HHAeXchange database. Serve as a liaison with the Area Agencies on Aging, Service Coordination Agencies, and Managed Care Organizations. Create opportunities for new business and to grow Client caseload. Collaborate with business development team. Quality Assurance Complete client visits and ISP revisions in a consistent manner in accordance with JCAH policies and procedures. Review ISP and POC with each DSP prior to working with client. Monitor and report on the quality of care of Clients through the documentation of scheduled and unscheduled in-home supervisory visits and conducting customer satisfaction calls. Document and properly follow-up with all Client and/or DSP complaints. Complete Incident Report form within 24-hour notice of incident to the JCAH Compliance Department. Collaborate with the Compliance and/or HR Departments for incident investigations. Complete client Quarterly Progress Reports and submit to Supports Coordinator. Additional Duties Perform On-Call duties as back up On-Call Representative, on a rotating schedule, as needed. Serve as a back-up for other Client Care Managers when they are out of the office, as needed. Assist with new hire orientation, OPD new hire orientation and annual DSP ODP trainings, as needed. Adhere to JCAH policies and procedures, as well as all applicable standards of care and governmental laws and regulations. Adhere to all compliance practices and standards as well as all applicable standards of care and governmental laws and regulations. Perform additional relevant duties as assigned. Job Type: Full-time Benefits: Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Education: Bachelor's (Preferred) Experience: Home care: 2 years (Preferred) Work Location: Hybrid remote in Pittsburgh, PA 15217