Case manager jobs in Harrisonburg, VA - 180 jobs

DepartmentCARE MANAGEMENT - 258410Worker Sub TypeRegularWork ShiftFirst Shift (United States of America) Pay Grade 135Job Description The Emergency Department (ED) RN Case Manager is responsible for establishing, coordinating, and maintaining the process to increase patient through-put to the most appropriate level of care while facilitating interdisciplinary care across the continuum for the ED. The RN Case Manager responsible for the management of admission flow efficiency through appropriate patient status DRG/LOS assignment, and timely patient progression to achieve system efficiency. The RN Case Manager is a position that serves as the primary liaison between the emergency department, nursing units, ancillary departments, and in partnership with physicians to ensure patient care needs are met and treatment plans are executed timely. The RN Case Manager leads and collaborates with members of the healthcare team to improve patient throughput and LOS performance of the organization. Responsibilities and Duties: Assesses patients' clinical presentation against Milliman Care Guidelines (MCG) to identify admission status, working DRG and target LOS; communicates recommended status to physician; validates admission order matches determined status and level of care. Collaborates with ED and Hospitalist providers/clinicians to proactively evaluate appropriateness of potential admissions (i.e. status, level of care); evaluates alternatives for patients not meeting admission criteria. Assesses patient discharge needs (for patients not meeting admission criteria); Collaborates with physicians and ancillary services (i.e., PT, OT, Social Work) when indicated to ensure a comprehensive discharge plan that addresses patient needs, barriers, and readmission risk. Communicates plan of care and discharge plan to patient and/or their family in coordination with the patient's primary care team (RN, physician). Evaluates and identifies cases where status discrepancy requires physician level review; escalates case through appropriate venue for review and status determination. Consults and educates medical and nursing staff regarding status, placement, payor requirements, patient progression and care coordination. Communicates and coordinates patient admission activities with floor care managers and social workers to facilitate system-wide planning; ensures appropriate patient placement, level of care, patient progression, and patient flow. Participates in ED huddles (RN, physician, ancillary staff, and social work) to discuss ED holds to ensure care team alignment on progression of care; identifies and escalates barriers to leadership as appropriate. Proactively identifies and removes barriers that may impede department or system-wide patient flow. Assists with system-wide ED case management consults after hours and weekends. Social Determinants of Health (SDOH) Assessments. Other Duties as assigned. Education Bachelor's Nursing (BSN) is required Masters Nursing (MSN) is preferred Graduate of an accredited school of nursing is required Experience Minimum five years of professional practice experience in an acute care setting is preferred Prior Case Management or Utilization Management is preferred Clinical experience in critical care or emergency nursing strongly is preferred Certification & Licensure Licensed as a Registered Nurse in the State of Virginia is required BLS Certification (Basic Life Support) -American Heart 'Healthcare Provider' (HCP) - AHA approved is required. * New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Certified Case Manager (CCM) or Accredited Case Manager (ACM) certification is required within (4) years of hire Qualifications Excellent written/verbal communication and interpersonal skills with all levels of internal and external customers, critical thinking skills, creative problem solving, proficient organization, and planning Must be self- directed and have the ability to tolerate frequent interruptions and a demanding workload Knowledge of funding, resources, services, clinical standards, and outcomes is preferred Demonstrated ability to be creative, innovative, and flexible in responding to rapidly changing needs and priorities Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Full Time Days ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day. JOB TYPE Classification: Nonexempt Supervises Positions: No JOB SUMMARY The MSW Case Manager serves as a leader of the complex discharge planning process and a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex, and safe discharge plans. Collaborates with RN Case Manager's for guidance with medically complex cases. The MSW Case Manager is also responsible for facilitating coordination of care. The MSW Case Manager along with the other members of the healthcare team accepts responsibility, authority, and accountability for management of care. This shall be in accordance with the current policies and procedures, mission, vision, and values of UVA Health Northern VA & Culpeper. Serves as a resource for discharge planning and care coordination for psychosocially complex cases. Maintains current knowledge of available community resources and post-acute care options. Communication: Communicates effectively with people of diverse backgrounds and all levels of authority. Provides communication and updates to patients and guests and ensures their needs are being met, when applicable. Responds quickly and properly to irregular and emergency situations. Quality: Reviews processes, identifying and recommending opportunities for improvement. Monitors the quality of core Public Safety processes. Holds subordinates accountable for customer service standards and initiates remediation when needed. Maintains confidentiality in all matters related to patient care and visitor issues. Patient Service: Actively participates in identifying areas of opportunity to improve the experience for patients and guests. Provides cultural information to facilitate support for a treatment plan. Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e., advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. The incumbent may be asked to perform additional duties as assigned. QUALIFICATIONS Education: Graduate Degree required - Master's Degree in Social Work from school accredited by the Council on Social Work Education. Experience: 2 or more years of professional social work experience or 2 or more years of healthcare experience preferred. Case Management or related experience preferred. Refer to the Life Support Training Policy for additional details. Licensure: N/A Additional Skills/Requirements Required: Weekend and holiday coverage. Additional Skills/Requirements Preferred: Knowledge/Competence of Microsoft Office products and keyboarding. PHYSICAL DEMANDS Physical Demand Code: 3A, Administration Work Function/Activity: Sedentary to Light Physical Demand The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper. OTHER May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes On call responsibilities as directed: Yes Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

Full Time Days ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day. JOB TYPE Classification: Nonexempt Supervises Positions: No JOB SUMMARY The MSW Case Manager serves as a leader of the complex discharge planning process and a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex, and safe discharge plans. Collaborates with RN Case Manager's for guidance with medically complex cases. The MSW Case Manager is also responsible for facilitating coordination of care. The MSW Case Manager along with the other members of the healthcare team accepts responsibility, authority, and accountability for management of care. This shall be in accordance with the current policies and procedures, mission, vision, and values of UVA Health Northern VA & Culpeper. Serves as a resource for discharge planning and care coordination for psychosocially complex cases. Maintains current knowledge of available community resources and post-acute care options. Communication: Communicates effectively with people of diverse backgrounds and all levels of authority. Provides communication and updates to patients and guests and ensures their needs are being met, when applicable. Responds quickly and properly to irregular and emergency situations. Quality: Reviews processes, identifying and recommending opportunities for improvement. Monitors the quality of core Public Safety processes. Holds subordinates accountable for customer service standards and initiates remediation when needed. Maintains confidentiality in all matters related to patient care and visitor issues. Patient Service: Actively participates in identifying areas of opportunity to improve the experience for patients and guests. Provides cultural information to facilitate support for a treatment plan. Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e., advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. The incumbent may be asked to perform additional duties as assigned. QUALIFICATIONS Education: Graduate Degree required - Master's Degree in Social Work from school accredited by the Council on Social Work Education. Experience: 2 or more years of professional social work experience or 2 or more years of healthcare experience preferred. Case Management or related experience preferred. Refer to the Life Support Training Policy for additional details. Licensure: N/A Additional Skills/Requirements Required: Weekend and holiday coverage. Additional Skills/Requirements Preferred: Knowledge/Competence of Microsoft Office products and keyboarding. PHYSICAL DEMANDS Physical Demand Code: 3A, Administration Work Function/Activity: Sedentary to Light Physical Demand The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper. OTHER May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes On call responsibilities as directed: Yes Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

Job title: Case Manager Employment status: Full-time, 40 hours per week FLSA status: Non-exempt Pay range: $20 - $24 per hour Department/Program: Emergency Assistance Telework: Up to 40% Minimum requirements: Highschool diploma or GED and 1+ year of experience in customer service, social services, or client-facing roles.

Job Description Job title: Case Manager Employment status: Full-time, 40 hours per week FLSA status: Non-exempt Pay range: $20 - $24 per hour Department/Program: Emergency Assistance Telework: Up to 40% Minimum requirements: Highschool diploma or GED and 1+ year of experience in customer service, social services, or client-facing roles. About the job Case Managers for MACAA's Emergency Assistance program support Louisa, Nelson, and Fluvanna County residents who are seeking emergency financial assistance for a variety of needs including rent/mortgage, utility, fuel, automobile repair, and medications. Case Managers guide potential clients through a screening process to determine eligibility for assistance and, if eligible, assist them in completing the necessary steps to receive aid. This position offers clients empathy, resources, and efficient, equitable management of their case. The role involves both client intake and case management duties, and it requires excellent communication, problem-solving, and organizational skills. Job responsibilities Conduct intake procedures by helping clients to access and complete applications, determining client eligibility, distributing aid, and maintaining confidential records. Offer client referrals to additional resources supporting the financial needs of families in our service areas. Collect, analyze, and report on Emergency Assistance data to move the program forward, with a mindset of continuous growth and improvement. Complete data reports for submission to the team, senior leadership, the Board of Directors, and local, state, and federal partners and grantmaking agencies. Work with the team to streamline processes, improve equitable access to services, and support best practices. Build, maintain, and enhance partnerships with other local organizations and agencies to improve service delivery and build individual, family, and community resilience through advocacy. Be a valuable resource to the community by ensuring that information on how to access our services is widely available. Qualifications Minimum: Highschool diploma or GED. 1+ year of experience in customer service, social services, or client-facing roles. Technology skills-You quickly learn how to use new programs and platforms and can troubleshoot for yourself and your clients successfully. Ability to navigate high-stress situations-Your calm demeanor and conflict resolution skills enable you to support clients in heightened states of emotions and handle yourself well in tense situations through professionalism and empathy. Data-management skills - You're able to collect, organize, and manage large quantities of information across multiple platforms and processes, while maintaining confidentiality of sensitive data. Multi-tasking and Prioritization skills - You have the time management skills to juggle multiple clients, administrative work, team development, and day-to-day tasks. You complete these different priorities efficiently, supporting both client and organizational goals with timeliness and accuracy. Ability to work independently and with a team -You can complete significant portions of your tasks independently and come together with the team when necessary to support one another through collaboration, troubleshoot issues, and implement new ideas. Strongly preferred: 6+ months experience with client intake. Bilingual in English and Spanish. Increased pay for Spanish language skills is available. Nice-to-have: 1+ year in Community Action, non-profit, or community-centered work. An understanding of the conditions of poverty-how it evolves, moves through generations, and affects individuals, families, and communities. Experience implementing trauma-informed services and care. Special requirements Must pass background searches. Must have reliable, independent transportation. Travel between localities based on the needs of clients will be required. Mileage reimbursement is available for travel to/from sites outside of the position's assigned work location(s). Must have reliable home internet. Why you should join us For this position, we offer a full benefits package, with: Generous PTO and paid holidays Voluntary group medical, dental, vision, and supplemental insurance coverage Employer-paid life and disability insurance coverage Retirement and health savings plan options Opportunity to telework up to 40% of the time (2 days per week) pending program/operational needs How to apply Please submit your application through our career center at macaa.org/careers. Internal applicants must apply through their ADP profile. Candidates must include a resume with their application. Incomplete applications will not be considered. Please do not submit your application by email. Qualified candidates will be contacted for interviews. Preference will be given to applications received by January 5. MACAA is proud to be an equal opportunity employer. If you need reasonable accommodation during the application or hiring process, please call **************. About us Monticello Area Community Action Agency (MACAA) was established in 1965 to respond to poverty in Central Virginia. As a community-integrated nonprofit, we have enabled thousands of people to overcome barriers and achieve self-sufficiency. Our programs provide essential services to children, teens, and adults in our communities. We serve the City of Charlottesville and the Counties of Albemarle, Fluvanna, Nelson, and Louisa. We work alongside local leaders and community partners in our service area to leverage our collective resources and experiences and create sustainable solutions that connect more families to opportunity - and make our region a better place to live for everyone.

Title Description- Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/'Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist. Title Description - This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care, and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. The Family Services Specialist II is distinguished from the Family Services Specialist III by the latter's functioning at the advanced level, and becoming more specialized in program areas and assuming more complex duties (such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions). General Work Tasks (Illustrative Only) - Interprets laws, policies and regulations as applied to specific area of responsibility; Monitors, coordinates and administers specific programs as assigned; Coordinates services within specific area of responsibility; Interviews and assesses customer needs and other relevant factors - such as education/skill levels, abilities, interests, and support systems. Informs clients of related service programs rules/regulations, and right to participate; Presents cases to determine appropriate services and writes/implements service plans; Provides case management services to monitor compliance; Manages program waiting lists; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Completes necessary federal, state and local planning and reporting requirements; Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area of expertise; and Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems. Skills- Skill in operating a motor vehicle and personal computer with associated software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Title Description- Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/'Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist. Title Description - This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care, and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. The Family Services Specialist II is distinguished from the Family Services Specialist III by the latter's functioning at the advanced level, and becoming more specialized in program areas and assuming more complex duties (such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions). General Work Tasks (Illustrative Only) - Interprets laws, policies and regulations as applied to specific area of responsibility; Monitors, coordinates and administers specific programs as assigned; Coordinates services within specific area of responsibility; Interviews and assesses customer needs and other relevant factors - such as education/skill levels, abilities, interests, and support systems. Informs clients of related service programs rules/regulations, and right to participate; Presents cases to determine appropriate services and writes/implements service plans; Provides case management services to monitor compliance; Manages program waiting lists; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Completes necessary federal, state and local planning and reporting requirements; Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area of expertise; and Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems. Skills- Skill in operating a motor vehicle and personal computer with associated software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Responsibilities: Coordinate services with an array of agencies, training providers, One-Stop Center staff, and employers. Provide on-going support and career counseling throughout the participant's enrollment in the program and document all contact in case notes as well as all progress in the Individual Service Strategy (ISS). In addition, Case Managers will assist the participants in overcoming barriers and achieving goals. 1. Maintain client files. 2. Determine eligibility for all interested adults, dislocated workers and/or youth. 3. Provide all clients job search assistance and plan for transition to unsubsidized employment. 4. Provide individualized case management, standardized assessment as well as guidance and counseling for clients. Complete follow-up reports. 5. Develop with the client a service strategy which includes goals of the client. 6. Ensure that each client obtains the training and education appropriate for success. 7. Develop strong business contacts within communities served. 8. Contact employers and develop plans to employ and train clients. 9. Accurately determine cost for training, work experience, and/or supportive services. 10. Submit all necessary forms, bills, invoices, and other paperwork. 11. Perform other duties as assigned. Qualifications Education/Training: College degree preferred but a combination of work experience and education may be considered a substitute for educational preference. Good written and verbal communication skills. Strong organizational and time management skills. Valid Virginia Driver's License (driving record must be acceptable to RGI's insurance carrier). Additional Information Rappahannock Goodwill Industries is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. All your information will be kept confidential according to EEO guidelines.

Full Time Days ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day. JOB TYPE Classification: Nonexempt Supervises Positions: No JOB SUMMARY The BSW Case Manager serves to facilitate complex discharge planning and is a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex, and safe discharge plans. Collaborates with RN/MSW Case Manager for guidance with medically and/or psychosocially complex cases. The BSW Case Manager along with the other members of the healthcare team accepts responsibility, authority, and accountability for management of care. This shall be in accordance with the current policies and procedures, mission, vision, and values of UVA Health Northern VA & Culpeper. Serves as a resource for discharge planning and care coordination. Maintains current knowledge of available community resources and post-acute care options. Communication: Communicates effectively with people of diverse backgrounds and all levels of authority. Provides communication and updates to patients and guests and ensures their needs are being met, when applicable. Responds quickly and properly to irregular and emergency situations. Quality: Reviews processes, identifying and recommending opportunities for improvement. Monitors the quality of core Public Safety processes. Holds subordinates accountable for customer service standards and initiates remediation when needed. Maintains confidentiality in all matters related to patient care and visitor issues. Patient Service: Actively participates in identifying areas of opportunity to improve the experience for patients and guests. Provides cultural information to facilitate support for a treatment plan. Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e., advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. The incumbent may be asked to perform additional duties as assigned. QUALIFICATIONS Education: 4 Year/Bachelor's Degree required - Bachelor's Degree in Social Work from school accredited by the Council on Social Work Education. Experience: 2 or more years professional social work experience or two or more years healthcare experience preferred. Case Management or related experience preferred. Refer to the Life Support Training Policy for additional details. Licensure: Registered nurse in Virginia or Social Work degree required. Case Management Certification preferred. Additional Skills/Requirements Required: Weekend and holiday coverage. Strong problem-solving skills. Ability to apply critical thinking in a variety of situations. Effective verbal and written communication skills with all levels of staff. Basic computer competency. Advanced assessment and teaching skills. Knowledge of medical terminology. Strong Customer Relation skills. Excellent organizational skills with the ability to manage, prioritize, and follow through multiple tasks. Additional Skills/Requirements Preferred: Knowledge/Competence of Microsoft Office products and keyboarding. PHYSICAL DEMANDS Physical Demand Code: 3A, Administration Work Function/Activity: Sedentary to Light Physical Demand The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper. OTHER May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes On call responsibilities as directed: Yes Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

Full Time Days ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day. JOB TYPE Classification: Nonexempt Supervises Positions: No JOB SUMMARY The BSW Case Manager serves to facilitate complex discharge planning and is a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex, and safe discharge plans. Collaborates with RN/MSW Case Manager for guidance with medically and/or psychosocially complex cases. The BSW Case Manager along with the other members of the healthcare team accepts responsibility, authority, and accountability for management of care. This shall be in accordance with the current policies and procedures, mission, vision, and values of UVA Health Northern VA & Culpeper. Serves as a resource for discharge planning and care coordination. Maintains current knowledge of available community resources and post-acute care options. Communication: Communicates effectively with people of diverse backgrounds and all levels of authority. Provides communication and updates to patients and guests and ensures their needs are being met, when applicable. Responds quickly and properly to irregular and emergency situations. Quality: Reviews processes, identifying and recommending opportunities for improvement. Monitors the quality of core Public Safety processes. Holds subordinates accountable for customer service standards and initiates remediation when needed. Maintains confidentiality in all matters related to patient care and visitor issues. Patient Service: Actively participates in identifying areas of opportunity to improve the experience for patients and guests. Provides cultural information to facilitate support for a treatment plan. Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e., advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. The incumbent may be asked to perform additional duties as assigned. QUALIFICATIONS Education: 4 Year/Bachelor's Degree required - Bachelor's Degree in Social Work from school accredited by the Council on Social Work Education. Experience: 2 or more years professional social work experience or two or more years healthcare experience preferred. Case Management or related experience preferred. Refer to the Life Support Training Policy for additional details. Licensure: Registered nurse in Virginia or Social Work degree required. Case Management Certification preferred. Additional Skills/Requirements Required: Weekend and holiday coverage. Strong problem-solving skills. Ability to apply critical thinking in a variety of situations. Effective verbal and written communication skills with all levels of staff. Basic computer competency. Advanced assessment and teaching skills. Knowledge of medical terminology. Strong Customer Relation skills. Excellent organizational skills with the ability to manage, prioritize, and follow through multiple tasks. Additional Skills/Requirements Preferred: Knowledge/Competence of Microsoft Office products and keyboarding. PHYSICAL DEMANDS Physical Demand Code: 3A, Administration Work Function/Activity: Sedentary to Light Physical Demand The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper. OTHER May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes On call responsibilities as directed: Yes Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

Job title: Case Manager Employment status: Full-time, 40 hours per week FLSA status: Non-exempt Pay range: $20 - $24 per hour Department/Program: Emergency Assistance Telework: Up to 40% Minimum requirements: Highschool diploma or GED and 1+ year of experience in customer service, social services, or client-facing roles. About the job Case Managers for MACAA's Emergency Assistance program support Louisa, Nelson, and Fluvanna County residents who are seeking emergency financial assistance for a variety of needs including rent/mortgage, utility, fuel, automobile repair, and medications. Case Managers guide potential clients through a screening process to determine eligibility for assistance and, if eligible, assist them in completing the necessary steps to receive aid. This position offers clients empathy, resources, and efficient, equitable management of their case. The role involves both client intake and case management duties, and it requires excellent communication, problem-solving, and organizational skills. Job responsibilities Conduct intake procedures by helping clients to access and complete applications, determining client eligibility, distributing aid, and maintaining confidential records. Offer client referrals to additional resources supporting the financial needs of families in our service areas. Collect, analyze, and report on Emergency Assistance data to move the program forward, with a mindset of continuous growth and improvement. Complete data reports for submission to the team, senior leadership, the Board of Directors, and local, state, and federal partners and grantmaking agencies. Work with the team to streamline processes, improve equitable access to services, and support best practices. Build, maintain, and enhance partnerships with other local organizations and agencies to improve service delivery and build individual, family, and community resilience through advocacy. Be a valuable resource to the community by ensuring that information on how to access our services is widely available. Qualifications Minimum: Highschool diploma or GED. 1+ year of experience in customer service, social services, or client-facing roles. Technology skills-You quickly learn how to use new programs and platforms and can troubleshoot for yourself and your clients successfully. Ability to navigate high-stress situations-Your calm demeanor and conflict resolution skills enable you to support clients in heightened states of emotions and handle yourself well in tense situations through professionalism and empathy. Data-management skills - You're able to collect, organize, and manage large quantities of information across multiple platforms and processes, while maintaining confidentiality of sensitive data. Multi-tasking and Prioritization skills - You have the time management skills to juggle multiple clients, administrative work, team development, and day-to-day tasks. You complete these different priorities efficiently, supporting both client and organizational goals with timeliness and accuracy. Ability to work independently and with a team -You can complete significant portions of your tasks independently and come together with the team when necessary to support one another through collaboration, troubleshoot issues, and implement new ideas. Strongly preferred: 6+ months experience with client intake. Bilingual in English and Spanish. Increased pay for Spanish language skills is available. Nice-to-have: 1+ year in Community Action, non-profit, or community-centered work. An understanding of the conditions of poverty-how it evolves, moves through generations, and affects individuals, families, and communities. Experience implementing trauma-informed services and care. Special requirements Must pass background searches. Must have reliable, independent transportation. Travel between localities based on the needs of clients will be required. Mileage reimbursement is available for travel to/from sites outside of the position's assigned work location(s). Must have reliable home internet. Why you should join us For this position, we offer a full benefits package, with: Generous PTO and paid holidays Voluntary group medical, dental, vision, and supplemental insurance coverage Employer-paid life and disability insurance coverage Retirement and health savings plan options Opportunity to telework up to 40% of the time (2 days per week) pending program/operational needs How to apply Please submit your application through our career center at macaa.org/careers. Internal applicants must apply through their ADP profile. Candidates must include a resume with their application. Incomplete applications will not be considered. Please do not submit your application by email. Qualified candidates will be contacted for interviews. Preference will be given to applications received by January 5. MACAA is proud to be an equal opportunity employer. If you need reasonable accommodation during the application or hiring process, please call **************. About us Monticello Area Community Action Agency (MACAA) was established in 1965 to respond to poverty in Central Virginia. As a community-integrated nonprofit, we have enabled thousands of people to overcome barriers and achieve self-sufficiency. Our programs provide essential services to children, teens, and adults in our communities. We serve the City of Charlottesville and the Counties of Albemarle, Fluvanna, Nelson, and Louisa. We work alongside local leaders and community partners in our service area to leverage our collective resources and experiences and create sustainable solutions that connect more families to opportunity - and make our region a better place to live for everyone.

DepartmentCARE MANAGEMENT - 308410Worker Sub TypeRegularWork ShiftFirst Shift (United States of America) Pay Grade 135Job Description The Case Manager is responsible for contributing to the development of a goal-directed, age-appropriate plan of care through an interdisciplinary team process that is prioritized and based on determined medical diagnosis, patient needs, and expected patient outcomes. The Case Manager collaborates with the interdisciplinary team to develop and document a discharge plan in the most appropriate setting to meet the patient needs while serving as an advocate to patients and families. The Case Manager ensures that activities to facilitate, broker, and coordinate the plan are being implemented, and that the plan is continuously modified based on the patient's changing needs. Responsibilities and Duties Negotiates services and resources that are deemed needed while using creative problem solving for complex discharge planning. Actively participates in discharge planning rounds and process improvement projects. Communicates patient needs and updates to appropriate professionals and post-acute providers. Collaborates with the multidisciplinary team to ensure continued acute hospitalization is appropriate. Maintains a supportive and dynamic relationship with all members of the multidisciplinary team as well as post-acute providers. Completes thorough and timely documentation that accurately reflects the status of the discharge plan. Completes screens on assigned patients within 24 hours or the first business day. Serves as a resource and provides education to the multidisciplinary team regarding levels of care, transition planning issues, and regulatory concerns. Maintains awareness of research and current trends that influence practice by attending professional meetings, in-services, and conferences. Maintains knowledge of reimbursement modalities, community resources, and clinical and legal issues that affect patients and providers of care. Assists with the arrangement and follow-up with community resources. Assists in providing a seamless transition utilizing the entire continuum of care and helping to facilitate patient movement to the next level of care. Education Bachelor's degree in Nursing (BSN) is required. Master's degree in Nursing (MSN) is preferred. Graduate of an accredited school of nursing is required. Experience Minimum five years of professional practice experience in an acute care setting preferred. Prior Case Management or Utilization Management preferred. Certification & Licensure Licensed as a Registered Nurse in the State of Virginia is required. BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider' (HCP) - AHA approved is required. New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Certification in case management desirable. Qualifications Excellent written and verbal communication. Excellent interpersonal skills with all levels of internal and external customers. Ability to think critically and creatively solve problems. Proficient organization, and planning. Must be self-directed, and have the ability to tolerate frequent interruptions and a demanding workload. Knowledge of funding, resources, services, clinical standards, and outcomes is preferred. Ability to be creative, innovative, and flexible in responding to rapidly changing needs and priorities. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

The Emergency Department (ED) RN Case Manager is responsible for establishing, coordinating, and maintaining the process to increase patient through-put to the most appropriate level of care while facilitating interdisciplinary care across the continuum for the ED. The RN Case Manager responsible for the management of admission flow efficiency through appropriate patient status DRG/LOS assignment, and timely patient progression to achieve system efficiency. The RN Case Manager is a position that serves as the primary liaison between the emergency department, nursing units, ancillary departments, and in partnership with physicians to ensure patient care needs are met and treatment plans are executed timely. The RN Case Manager leads and collaborates with members of the healthcare team to improve patient throughput and LOS performance of the organization. Responsibilities and Duties: Assesses patients' clinical presentation against Milliman Care Guidelines (MCG) to identify admission status, working DRG and target LOS; communicates recommended status to physician; validates admission order matches determined status and level of care. Collaborates with ED and Hospitalist providers/clinicians to proactively evaluate appropriateness of potential admissions (i.e. status, level of care); evaluates alternatives for patients not meeting admission criteria. Assesses patient discharge needs (for patients not meeting admission criteria); Collaborates with physicians and ancillary services (i.e., PT, OT, Social Work) when indicated to ensure a comprehensive discharge plan that addresses patient needs, barriers, and readmission risk. Communicates plan of care and discharge plan to patient and/or their family in coordination with the patient's primary care team (RN, physician). Evaluates and identifies cases where status discrepancy requires physician level review; escalates case through appropriate venue for review and status determination. Consults and educates medical and nursing staff regarding status, placement, payor requirements, patient progression and care coordination. Communicates and coordinates patient admission activities with floor care managers and social workers to facilitate system-wide planning; ensures appropriate patient placement, level of care, patient progression, and patient flow. Participates in ED huddles (RN, physician, ancillary staff, and social work) to discuss ED holds to ensure care team alignment on progression of care; identifies and escalates barriers to leadership as appropriate. Proactively identifies and removes barriers that may impede department or system-wide patient flow. Assists with system-wide ED case management consults after hours and weekends. Social Determinants of Health (SDOH) Assessments. Other Duties as assigned. Education Bachelor's Nursing (BSN) is required Masters Nursing (MSN) is preferred Graduate of an accredited school of nursing is required Experience Minimum five years of professional practice experience in an acute care setting is preferred Prior Case Management or Utilization Management is preferred Clinical experience in critical care or emergency nursing strongly is preferred Certification & Licensure Licensed as a Registered Nurse in the State of Virginia is required BLS Certification (Basic Life Support) -American Heart 'Healthcare Provider' (HCP) - AHA approved is required. * New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Certified Case Manager (CCM) or Accredited Case Manager (ACM) certification is required within (4) years of hire Qualifications Excellent written/verbal communication and interpersonal skills with all levels of internal and external customers, critical thinking skills, creative problem solving, proficient organization, and planning Must be self- directed and have the ability to tolerate frequent interruptions and a demanding workload Knowledge of funding, resources, services, clinical standards, and outcomes is preferred Demonstrated ability to be creative, innovative, and flexible in responding to rapidly changing needs and priorities Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Title Description:General Description and Conditions of Work: The Family Services Specialist III with the Child Protective Services unit, is a professional position under the supervision of a Family Services Supervisor that performs in program areas and assumes more complex duties such as: interviewing/investigating in cases involving suspected child abuse, neglect, out-of-home placements, guardianships, emergency removal and protective orders, testifying in legal proceedings; and placing children in foster/adoptive homes. Employees have contact with others and influence outcomes by participating in task force, strategic planning, mentoring, teaching and conducting outreach. Develops and implement services plans for children and caretakers. Employees will maintain records through the course of the client's service relationship with the agency. Performs work with specific ancillary agencies such as Juvenile and Domestic Relations Courts, Law Enforcement agencies and mental health professionals. Will perform any other assigned duties. The Family Services Worker III may report to the Family Services Specialist Supervisor or CPS Senior Worker. Assists in providing emergency shelter as mandated and required. Minimum Qualifications (Education, Experience, Licensure, Certification:Minimum of a bachelor's degree in a Human Services field or a minimum of a bachelor's degree in any field and a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in the assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Considerable knowledge of: Social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; legal procedures as related to program area; and social, economic, and health problems. Skills in: operating a personal computer and the associated software and the operation of a motor vehicle. Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; investigate high risk cases; testify in court proceedings; develop and present training programs and other presentations; interpret program laws, policies and regulations; develop and implement service plans in order to insure the delivery of appropriate services to the client; analyze case information to make sound judgements within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; develop speeches and represent the agency on program training and workshops; work in stressful situations and maintain diplomacy; plan and manage own work activities including service delivery preparing reports, and correspondence, recordkeeping responsibilities and related activities; establish and maintain effective relationships with others in the community. Must pass the agency's background checks. Possession of a valid driver's license in the Commonwealth of Virginia and a driving record demonstrating responsible motor vehicle operation practices. Conditions of Work/Special Requirements: Completes required agency and program specific training; complete emergency shelter duty training and serve in shelters as mandated and required. Possible after hours and weekend work; work during inclement Weather; work during other unusual conditions or overnight travel may be required. Acceptable Central Registry, Criminal Background and DMV Driving Records are required as a condition of employment. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Acceptable background checks and valid driver's license allowing operation of a motor vehicle in the State of Virginia required. Driving record must meet local agency policy requirements. APPLICATIONS AND REFERENCES FOR THIS POSITION MUST BE SUBMITTED ELECTRONICALLY THROUGH THIS WEBSITE. A RESUME MUST BE SUBMITTED WITH APPLICATION. MAILED, EMAILED, FAXED, OR HAND DELIVERED APPLICATIONS AND RESUMES WILL NOT BE ACCEPTED. Consideration for an interview is based solely on the information provided within the application and/or resume.

Title Description:General Description and Conditions of Work: The Family Services Specialist III with the Child Protective Services unit, is a professional position under the supervision of a Family Services Supervisor that performs in program areas and assumes more complex duties such as: interviewing/investigating in cases involving suspected child abuse, neglect, out-of-home placements, guardianships, emergency removal and protective orders, testifying in legal proceedings; and placing children in foster/adoptive homes. Employees have contact with others and influence outcomes by participating in task force, strategic planning, mentoring, teaching and conducting outreach. Develops and implement services plans for children and caretakers. Employees will maintain records through the course of the client's service relationship with the agency. Performs work with specific ancillary agencies such as Juvenile and Domestic Relations Courts, Law Enforcement agencies and mental health professionals. Will perform any other assigned duties. The Family Services Worker III may report to the Family Services Specialist Supervisor or CPS Senior Worker. Assists in providing emergency shelter as mandated and required. Minimum Qualifications (Education, Experience, Licensure, Certification:Minimum of a bachelor's degree in a Human Services field or a minimum of a bachelor's degree in any field and a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in the assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Considerable knowledge of: Social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; legal procedures as related to program area; and social, economic, and health problems. Skills in: operating a personal computer and the associated software and the operation of a motor vehicle. Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; investigate high risk cases; testify in court proceedings; develop and present training programs and other presentations; interpret program laws, policies and regulations; develop and implement service plans in order to insure the delivery of appropriate services to the client; analyze case information to make sound judgements within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; develop speeches and represent the agency on program training and workshops; work in stressful situations and maintain diplomacy; plan and manage own work activities including service delivery preparing reports, and correspondence, recordkeeping responsibilities and related activities; establish and maintain effective relationships with others in the community. Must pass the agency's background checks. Possession of a valid driver's license in the Commonwealth of Virginia and a driving record demonstrating responsible motor vehicle operation practices. Conditions of Work/Special Requirements: Completes required agency and program specific training; complete emergency shelter duty training and serve in shelters as mandated and required. Possible after hours and weekend work; work during inclement Weather; work during other unusual conditions or overnight travel may be required. Acceptable Central Registry, Criminal Background and DMV Driving Records are required as a condition of employment. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Acceptable background checks and valid driver's license allowing operation of a motor vehicle in the State of Virginia required. Driving record must meet local agency policy requirements. APPLICATIONS AND REFERENCES FOR THIS POSITION MUST BE SUBMITTED ELECTRONICALLY THROUGH THIS WEBSITE. A RESUME MUST BE SUBMITTED WITH APPLICATION. MAILED, EMAILED, FAXED, OR HAND DELIVERED APPLICATIONS AND RESUMES WILL NOT BE ACCEPTED. Consideration for an interview is based solely on the information provided within the application and/or resume.

Responsibilities: Coordinate services with an array of agencies, training providers, One-Stop Center staff, and employers. Provide on-going support and career counseling throughout the participant's enrollment in the program and document all contact in case notes as well as all progress in the Individual Service Strategy (ISS). In addition, Case Managers will assist the participants in overcoming barriers and achieving goals. 1. Maintain client files. 2. Determine eligibility for all interested adults, dislocated workers and/or youth. 3. Provide all clients job search assistance and plan for transition to unsubsidized employment. 4. Provide individualized case management, standardized assessment as well as guidance and counseling for clients. Complete follow-up reports. 5. Develop with the client a service strategy which includes goals of the client. 6. Ensure that each client obtains the training and education appropriate for success. 7. Develop strong business contacts within communities served. 8. Contact employers and develop plans to employ and train clients. 9. Accurately determine cost for training, work experience, and/or supportive services. 10. Submit all necessary forms, bills, invoices, and other paperwork. 11. Perform other duties as assigned. Qualifications Education/Training: College degree preferred but a combination of work experience and education may be considered a substitute for educational preference. Good written and verbal communication skills. Strong organizational and time management skills. Valid Virginia Driver's License (driving record must be acceptable to RGI's insurance carrier). Additional Information Rappahannock Goodwill Industries is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. All your information will be kept confidential according to EEO guidelines.

If you are looking for an opportunity to make a difference in the lives of children, families, seniors and people with disabilities and want to work in a positive, strength-based, and flexible environment, consider a career in human services with Shenandoah County Social Services. We strive every day to engage with families and assist them in obtaining the tools they need to make positive and sustainable changes. We are dedicated to advocating for the people we serve and collaborating with them to strengthen their natural support system. We are committed to ensuring that our team of professionals have the tools and resources they need to provide exemplary service to the citizens of our community. Employee wellness is essential to our mission. If you are interested in starting the next chapter of your professional development in the most rewarding field, we invite you to apply with our team. Shenandoah County Social Services is located in beautiful Woodstock, Virginia approximately 30 miles south of Winchester and 30 miles north of Harrisonburg. Known for its majestic mountain views, the winding seven bends of the Shenandoah River and its small town charm, Shenandoah County is the perfect place to live and work. Title Description- This is the beginning leadership level in the occupational group for Family Services. Employees function as a lead worker for subordinate family services specialists and/or acts as an expert resource specialist. Employees serve as support for the supervisor by performing tasks such as ensuring staff coverage, workload balance, training staff, reviewing case files, and providing back-up supervision of staff. Employees may provide consultation on complex cases and may also work on complex case assignments such as individual and group therapy, crisis intervention, case management, client advocacy, prevention, and education. Employees work within established policies, procedures and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations. The Family Services Specialists IV class is distinguished from the Family Services Supervisor class by the latter's spending a majority of time in supervisory activities such as handling personnel issues, problems, and evaluating the work of others. General Work Tasks (Illustrative Only)- Provides persons, families, or vulnerable populations with the psychosocial support needed to cope with chronic, acute, or terminal illnesses, neglect and abuse; Ensures that reports of suspected abuse/neglect are assigned to appropriate staff; Ensures that the local department has staff on duty 24 hours per day, seven days per week to respond to reports of abuse/neglect; Provides guidance, consultation and supervision to other staff in the absence of the supervisor; Prepares social histories and psychosocial diagnoses and develops treatment plans which identify problems, clinical methods for dealing with them, and the means by which services will be provided either within the agency or through referral to other community resources; Represents the agency in both civil and criminal court proceedings which involves interpreting laws, filing petitions, preparing court records, testifying before the court, preparing witnesses for examination, and compiling evidence; Provides direct intervention and service delivery for difficult, complex social work cases, and coordinates casework; Develops and conducts training for staff, interns and other professionals in the community; Supervises social work interns by guiding them in their service delivery, assessing their strengths and weaknesses, and communicating with the school liaison about their progress; Conducts field visits to residential facilities, consults with therapists and residential staff and participates in the staffing and planning of meetings; Functions as a lead worker providing guidance and training to other staff; May perform same functions described in Family Services Specialist III; and Coordinates program functions, develops programs, and evaluates materials. Knowledge, Skills, and Abilities: Knowledge- Comprehensive knowledge of: social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; and the assessment and treatment of behavioral and affective disorders; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance; and therapeutic treatment technique. Some knowledge of supervisory practices and principles if required in specific assignment. Skills- Skill in: operating a personal computer and the associated software; and the operation of a motor vehicle. Abilities- Demonstrated ability to: provide guidance and training in program areas to other employees if required in specific assignment; write court reports, home studies, evaluations, mediation agreements, letters, committee reports, presentations, and general information; make clinical judgments, assess clients' needs, and formulate plan of action; communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; investigate high profile cases; testify in court proceedings; develop and present training programs and other presentations; interpret program laws, policies and regulations; develop and implement service plans in order to insure the delivery of appropriate services to the client; analyze case information to make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; develop speeches and represent the agency on program training and workshops; work in stressful situations and maintain diplomacy; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships with others; and stay abreast of current trends and developments in the social work field. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Preferred: Minimum of 5 years' experience with LDSS

If you are looking for an opportunity to make a difference in the lives of children, families, seniors and people with disabilities and want to work in a positive, strength-based, and flexible environment, consider a career in human services with Shenandoah County Social Services. We strive every day to engage with families and assist them in obtaining the tools they need to make positive and sustainable changes. We are dedicated to advocating for the people we serve and collaborating with them to strengthen their natural support system. We are committed to ensuring that our team of professionals have the tools and resources they need to provide exemplary service to the citizens of our community. Employee wellness is essential to our mission. If you are interested in starting the next chapter of your professional development in the most rewarding field, we invite you to apply with our team. Shenandoah County Social Services is located in beautiful Woodstock, Virginia approximately 30 miles south of Winchester and 30 miles north of Harrisonburg. Known for its majestic mountain views, the winding seven bends of the Shenandoah River and its small town charm, Shenandoah County is the perfect place to live and work. Family Services Specialist I: Title Description- Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Foster Care and Adoptions. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist. Family Services Specialist II: Title Description- This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care, and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. The Family Services Specialist II is distinguished from the Family Services Specialist III by the latter's functioning at the advanced level, and becoming more specialized in program areas and assuming more complex duties (such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions). We are seeking an outgoing, organized individual who will be responsible for training and recruitment of foster parents, coordinating community events and adoptions. General Work Tasks (Illustrative Only) - Interprets laws, policies and regulations as applied to specific area of responsibility; Monitors, coordinates and administers specific programs as assigned; Coordinates services within specific area of responsibility; Interviews and assesses customer needs and other relevant factors - such as education/skill levels, abilities, interests, and support systems. Informs clients of related service programs rules/regulations, and right to participate; Presents cases to determine appropriate services and writes/implements service plans; Provides case management services to monitor compliance; Manages program waiting lists; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Completes necessary federal, state and local planning and reporting requirements; Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area of expertise; and Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Preferred Experience- Bilingual

Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.