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  • Social Worker/ MSW LICSW , Hospice

    Accentcare, Inc. 4.5company rating

    Case manager job in Renton, WA

    Social Worker / MSW I, Hospice Social Worker / MSW I No Coverage Area: King County Find Your Passion and Purpose as a Full-Time Hospice Social Worker Salary: $40 - $47 / hour + mileage reimbursment Schedule: PRN as needed + on call support Must have LICSW licensure in the state of WA Reimagine Your Career in Hospice Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together. Offer Based on Years of Experience What You Need to Know: Be the Best Hospice Clinical Social Worker You Can Be If you meet these qualifications, we want to meet you! Master's Degree from accredited school of Social Work or related field; Valid license/registration of permit to practice in state(s) of agency operation if required Medicare/Medicaid/Insurance specialty preferred Unless otherwise dictated by the state, at least one (1) year of professional social work experience (post-graduate) in a healthcare setting required; 2+ years preferred Experience or education in gief counseling preferred. Discharge planning experience preferred. Responsibilities: As a Hospice Clinical Social Worker, you will: Assist the core members of the pre-hospice/hospice team in understanding significant social, spiritual, and emotional factors related to the patient's health, to establish a plan of care which fosters the personal worth, spiritual well-being, and dignity of each patient. Participate as a member of the interdisciplinary team and in the development and review of the plan of care for all patients. Assess the social, spiritual, and emotional needs/factors in order to estimate the patient's and involved caregiver's capacity and potential to cope with the problems of daily living and with the terminal diagnosis and illness. Prepare the patient to cope with the changes and the chosen family to support the patient including education on advance directives/advanced care planning Utilize all available resources, such as chosen family, hospice, and community agencies, to assist the patient and chosen family to live better within the limitations of the illness Support the bereavement program Provide discharge planning related to change of level-of-care or community placement/location-of-care Required Certifications and Licensures: Licensed to practice as a clinical social worker in the state of agency operation if required Must be a licensed driver who can travel to all business locations Our Investment in You Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: Medical, dental and vision coverage Paid time off and paid holidays Professional development opportunities Company-matching 401(k) Flexible spending and health savings accounts Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app Programs to celebrate achievements, milestones and fellow employees Company store credit for your first AccentCare-branded scrubs for patient-facing employees And more! Why AccentCare?: Come As You Are At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability. #AC-BSW Posted Salary Range: USD $40.00 - USD $47.00 /Hr.
    $40-47 hourly 6d ago
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  • Cloud Infrastructure Counsel - Tech Contracts

    Amazon 4.7company rating

    Case manager job in Seattle, WA

    A leading cloud services provider in Seattle seeks an Associate Corporate Counsel. This position involves structuring and negotiating commercial agreements within AWS infrastructure. Ideal candidates will have 2+ years of legal experience and a Juris Doctor. The role emphasizes collaboration across teams, compliance, and technology-related legal issues. Competitive salary range from $118,400 to $195,700 based on experience. Join us to help innovate cloud services! #J-18808-Ljbffr
    $118.4k-195.7k yearly 2d ago
  • Lead Commercial Counsel

    Rippling

    Case manager job in Seattle, WA

    Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role We are seeking an experienced, highly-motivated, and business-minded Lead Commercial Counsel on the Legal & Compliance Team. You are a sharp self-starter that is eager to take an ownership role in scaling Rippling's commercial legal function to be best-in‑class, while simultaneously counseling on complex strategic initiatives and getting deals done efficiently and effectively. This is a highly visible, strategic role requiring both strong leadership and hands‑on execution. You will report to the Associate General Counsel, Corporate, and collaborate closely with leaders across Legal & Compliance, Sales, Business Development, Revenue Operations, Procurement, Product, Real Estate, Finance, and Security. What you will do Advise on a variety of commercial matters, including enterprise SaaS agreements, strategic alliances, channel partnerships, customer negotiations, and vendor relationships Mentor and develop a small commercial team supporting Rippling's global business Partner with our Sales, Business Development, and other GTM teams to develop, refine, and manage Rippling's commercial counseling and contracting function Develop and refine enablement tools (e.g. collateral, playbooks, training, templates, negotiation strategies) Drive consistency, predictability, and scalability across Rippling's global commercial contracting motions Navigate complex global regulatory frameworks to create scalable and innovative solutions to support our products and services Collaborate cross-functionally with internal teams (Privacy, Security, Product, Engineering, and Finance) on development and documentation of new features and services What you will need 7+ years of commercial contracting experience, including 3+ years in-house experience Law degree (J.D. or equivalent) Prior in‑house experience at a high‑growth SaaS or technology company strongly preferred Deep expertise in technology transactions, including SaaS licensing, data integrations, strategic alliances, procurement and vendor negotiations, and channel and reseller programs, as well as familiarity with AI, privacy, and cybersecurity considerations Demonstrated ability to lead or mentor attorneys or legal staff Excellent drafting and communication skills, with the ability to distill complex legal issues into clear, actionable advice Ability to thrive in a fast‑paced, rapidly evolving environment, managing a high volume of matters, shifting priorities, and time‑sensitive demands with precision and urgency Entrepreneurial, solution‑oriented mindset, including a bias to finding the path to “yes” but confidence in knowing when to say “no”, and a willingness to roll up your sleeves Strong analytical, problem‑solving, project management, and process optimization skills, with a passion for building scalable and efficient legal workflows Sense of humor About the team Our team keeps Rippling's commercial engine running efficiently and compliantly by working to accelerate revenue while protecting the business. We support Sales, Business Development, and other GTM teams globally, advising on commercial strategy, negotiating increasingly complex deals, and enabling Rippling to continue to grow and scale. This role offers the opportunity to lead and scale a world‑class commercial legal function at a fast‑growing company. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com Rippling highly values having employees working in‑office to foster a collaborative work environment and company culture. Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. #J-18808-Ljbffr
    $79k-173k yearly est. 3d ago
  • Licensed Marriage and Family Therapist

    Headway 4.0company rating

    Case manager job in Tacoma, WA

    " "" Licensed Marriage and Family Therapist (LMFT) Wage: Between $90-$127 an hour Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "
    $47k-64k yearly est. 7d ago
  • Legal Case Manager

    The Advocates 4.4company rating

    Case manager job in Seattle, WA

    Who We Are The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with care and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible. The PNW branch is looking for a driven and client-focused Case Manager to be a part of our Seattle headquarters team. You would become a vital part of a close-knit group of attorneys, legal assistants, paralegals, and staff who all share a profound dedication to supporting our clients throughout their recovery journeys. Learn more about us at our website! https://www.advocateslaw.com/ Our Ideal Candidate We are looking for a Legal Case Manager to join our growing team. The position will have ownership over cases, reaching out to coordinate with clients, solving problems with insurance companies and medical providers, and organizing records. They will work hand-in-hand with an attorney to provide excellent service to people who have been hurt. A great fit would be someone who is extremely friendly and people-oriented, has a history of working hard for clients, appreciates the connection between details and client success, and is emotionally and intellectually sharp. Responsibilities Feel a sense of responsibility for the cases on your docket Communicate with clients throughout the course of their treatment Collaborate with team, including other assistants and attorneys to ensure top notch client representation Are driven to win and take pride in your work Provide exceptional customer service to both external and internal clients with a professional, courteous manner. Perform administrative duties such as gathering, recording, and filing documentation Experience and Professional Background Computer literacy (required) High School Diploma or GED (required) Associate's Degree (preferred) 1+ years Office Work experience (preferred) 1+ years of Personal Injury experience (preferred) Spanish fluency (preferred) Skills Solving complex problems on the phone Persistent and dedicated in case management Able to develop strong rapport with clients and providers Eager to learn complex tasks Compensation $23.00 - $26.00/hour Health, Dental, and Vision care up to 100% employer paid (Buy up options available) Employee Assistance Program 3 Weeks PTO in year 1, Uncapped PTO in year 4 401(k) matching up to 4% (after 1 year) 50% Paid ORCA Card
    $23-26 hourly Auto-Apply 6d ago
  • Human Trafficking Case Manager

    City of Seattle, Wa 4.5company rating

    Case manager job in Seattle, WA

    The Human Trafficking Case Manager provides direct support, advocacy, crisis intervention, and case management for individuals impacted by sex and labor trafficking. This position works closely with survivors to ensure their immediate safety, facilitate access to needed services, and provide ongoing emotional support throughout recovery and legal processes. The Case Manager also collaborates with law enforcement, legal advocates, healthcare providers, and community partners to ensure a coordinated and trauma-informed response. Working Conditions * 4/10 schedule - with Mondays or Fridays off, 12:00 PM - 10:00 PM, with start times that may need to be flexed based on victim needs and may include weekends and on-call shifts. * This position is part of the Seattle Police Department's (SPD) Human Trafficking investigative unit and primarily requires in-office work at the SPD office. Additionally, field work may take place in shelters, hospitals, courtrooms, or in the community. * Regular exposure to sensitive, traumatic, and potentially distressing situations involving survivors of human trafficking and sexual assault. This opportunity is open until filled with the first pull of resumes on January 6, 2026. Direct Client Support & Case Management * Provide comprehensive case management for survivors, including initial assessment, service planning, and follow-up. * Respond to law enforcement requests for victim assistance during operations, interviews, and recoveries. * Conduct needs assessments to develop individualized safety plans. * Coordinate housing, healthcare, counseling, legal aid, education, and other support services. * Maintain regular contact with survivors to monitor progress, adjust plans, and address barriers. * At their request, accompany survivors to and/or coordinate medical, legal, and social service appointments. * Advocate for survivor needs with service providers and partner agencies. Coordination & Collaboration * Work in partnership with law enforcement, legal advocates, and multidisciplinary teams to support survivors during investigations and court proceedings. * Serve as a liaison between survivors and service agencies to ensure access to shelter, healthcare, counseling, legal aid, and other supports. * When contact with victims is likely or expected, actively participate in operations and contribute on-site where the team is coordinating victim support efforts. * The case manager works closely with a legal advocate to share relevant information and coordinate services. The case manager focuses on the survivor's practical needs and overall well-being, while the legal advocate provides accurate legal guidance and support navigating the criminal legal process. By cooperating within their distinct roles, they create a holistic support system that helps the survivor feel informed, supported, and empowered. Documentation & Reporting * Maintain confidential, accurate, and timely case records of their contact with victims/survivors in compliance with agency policy and funding requirements. * Support collection of report program data for grant compliance and performance measurement. Outreach & Education * Provide training and presentations to community partners, service providers, and the public on human trafficking awareness, victim rights, and available resources. * Assist in developing educational materials for outreach and prevention initiatives. Required: * Requires a baccalaureate degree in counseling, social work, one of the social sciences or a related area, and two years of experience working with victimized populations, including direct management of individual cases (or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class). * Experience in advocacy, case management, crisis response, or related victim services work. Experience working with survivors of sex trafficking, sexual assault, domestic violence, or exploitation Knowledge of trauma-informed care principles and victim-centered practices. * Familiarity with relevant laws, victim rights, and community resources. * Ability to work collaboratively with diverse populations and multidisciplinary teams. * Strong verbal and written communication skills. * Ability to respond to crisis situations calmly and effectively. * Valid driver's license and reliable transportation. * Ability to pass a criminal background check and comply with the Criminal Justice Information Services (CJIS) protocols Preferred: * Three years or more of experience working with victimized populations, including direct management of individual cases * Bilingual or multilingual skills. * Lived experience relevant to the position will be recognized as valuable and considered in place of certain professional requirements. Additional Requirements: Your application will not be reviewed if these items are missing or incomplete. Qualified candidates must submit the following to be considered: * Completed NEOGOV online application. * Current résumé indicating relevant experience and education. * Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. * Supplemental questionnaire responses. The full salary range for this opportunity is $41.08 - $47.77 hourly. Offers of employment are contingent on verification of information provided by the applicant as part of the application process, which may include a detailed background check, pre-placement physical exam, and/or full driver's abstract, dependent upon position. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: ************************************************************** covered family-members/most employees-plans. First time applying at the City of Seattle? View our tips and tricks for making your application stand out. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different viewpoints and life experiences. Your application will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experiences.
    $41.1-47.8 hourly 20d ago
  • Case Manager - SUDP - Kirkland, WA (Full-Time .9 Day)

    Connections 4.2company rating

    Case manager job in Kirkland, WA

    * SUDP CERTIFICATION REQUIRED* We're not just behavioral health people-we're crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Responsibilities What You'll Do: The Case Manager Substance Use Disorder Professional (SUDP) is responsible for managing the care of adult individuals who are in crisis and stabilizing from crisis situations. The role is responsible for providing substance use disorder assessments, diagnosis and treatment planning. The Case Manager collaborates closely with an interdisciplinary team and treatment team to coordinate detox services. * Admissions & Consent: * Facilitate substance use disorder admission intakes, educating and informing individuals and their families about consents for treatment and authorizations for use and disclosures. * Treatment Planning: * Collaborate with the interdisciplinary treatment team to develop and implement individualized, person-centered Treatment Plans suitable for brief intervention. * Complete and review signed Treatment Plans with each individual and any involved parties to ensure understanding and agreement. * Collateral Gathering & Assessment: * Gather collateral information from individuals and involved parties to conduct a thorough substance use disorder assessment in accordance with ASAM or other assessment tools, organizational policy and practices. * Care Coordination: * Actively coordinate care and provide referrals to ensure services are aligned with both facility staff and external providers. * Identify and address gaps in service needs, making appropriate recommendations to meet individuals' needs upon discharge * Discharge Planning: * Collaborate with the interdisciplinary treatment team to engage with, monitor, and communicate with individuals, ensuring safety and meeting their needs during the discharge process. * Documentation: * Maintain accurate clinical records, documenting all activities related to service delivery, including brief interventions, substance abuse assessments, coordination of care, discharge planning, and treatment planning. * Obtain necessary signatures from individuals regarding treatment and other required documents. * Community & System Knowledge: * Maintain a working knowledge of Washington State behavioral health system * Professional Development: * Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. * Demonstrate competency through post-testing, skill observation, and performance assessments as conducted by direct supervisors. * Performs all other duties as assigned. #peerspecialist #recoveryspecialist #behavioralhealth #mentalhealth #crisis #casemanager Qualifications What You'll Bring: * Associates degree required (AA, AS, etc.) * Current certification as a Washington Substance Use Disorder Professional * If providing co-occurring must have Licensed Agency Affiliated Counselor Credential * One year experience in addictions treatment and services as a SUDP * Must have working knowledge of ASAM Patient Placement Criteria * 3 years of experience in mental health, substance abuse treatment, or relevant work * Knowledge of the Washington State behavioral health system of care and resources within it * Must be able to perform Safe Clinch patient restraint techniques * The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment * Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role It would be great if you had: * Bachelor's degree in behavioral health, Social Work, Counseling, Psychology, or related discipline * Experience working with children, youth, families, and adults with behavioral health issues * Knowledge of and experience with the Washington State involuntary treatment process What We Offer: Full-time only: * Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity * CHS pays for Basic Life, AD&D, Short and Long-Term Disability * Voluntary Life insurance option for employees and their families * Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) * Flexible Spending Accounts (health care and dependent care) * 401k company match after 6 months (50% of deferrals up to 6% of compensation) * Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays All employees (Pool, Part-time and Full-time): * Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support * After 90 days, you are auto enrolled in the 401k Plan The typical hiring range for this role in Washington is $33.35 - $41.23 per hour. Connections Health Solutions is proud to be a Second Chance employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
    $30k-39k yearly est. Auto-Apply 2d ago
  • Jail Transitions Case Manager

    Bridgeways 3.8company rating

    Case manager job in Everett, WA

    Full-time Description Responsible for facilitating the successful reintegration of individuals exiting the jail system into the community. This role provides support, resources, and guidance to clients, helping them navigate challenges related to housing, employment, mental health, and substance use. The Jail Transition Case Manager will work collaboratively with various stakeholders, including law enforcement, social services, and community organizations to promote a smooth transition and reduce recidivism. Position: Full-time Pay: $27.65 - $29.70/ hour Benefits: Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year. Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $18 biweekly (must work 30+ hrs/week) Optional Life Critical Illness, Illness, and Pet Insurances available. 401K with employer matching after 90 days and immediate vesting. 100% Employer Paid Benefits: Mental health coverage through Teledoc Mental Health that includes both therapists and psychiatrists. Roadside Assistance for all employees. Long Term Disability Insurance (must work 30+ hrs/week) Teledoc Health Coverage (if working Vision, prescriptions, and entertainment discounts ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to: Maintains a reliable attendance record and adheres to scheduling requirements based on business and clients' needs. Conducts comprehensive assessments of clients' needs, including risk factors, strengths, and areas requiring support. Develops, implements, and updates personalized transition plans that address housing, employment, education, and health care needs. Connects clients with community resources such as housing assistance, job training programs, mental health services, and substance abuse treatment, and assists in obtaining necessary documentation for applicable benefits. Maintains ongoing case management with regular follow-ups and progress monitoring, adjusting transition plans as necessary. Provide appropriate crisis intervention and support to clients facing challenges during their transition period. Advocates on behalf of clients to ensure they receive necessary services and support from various agencies and community organizations. Facilitates groups or meetings with clients or partners on life skills, job readiness, and personal development. Understands and practices safekeeping of client-protected health information per Bridgeways' HIPAA policies and procedures, utilizing Bridgeways' Electronic Medical Record system in a timely and accurate manner to ensure compliance. Represents Bridgeways in community and regional activities, committees, and work groups as requested. Requirements QUALIFICATIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in social work, psychology, criminal justice, or a related field (Master's degree preferred) or equivalent experience. Minimum two years' experience working in a case management, social services, or criminal justice (criminal justice system preferred). MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to understand broad conceptual terms and specify fine details of concepts used in developing and implementing program, policies, and procedures. CERTIFICATES, LICENSES, REGISTRATIONS Valid Washington State Driver's License. Requirement to pass Background check in accordance with Customer Guidelines and Requirements. Must be authorized to work in the United States. Certified Case Manager, Mental Health First Aid, Peer Counselor certification are a plus. OTHER SKILLS AND ABILITIES Strong interpersonal and communication skills with ability to build rapport and trust with diverse populations. Knowledge of community resources and services related to reentry. Ability to learn and utilize electronic medical records for confidential and safe record-keeping that conforms to agency requirements. Ability in problem-solving and crisis management. PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and climb stairs or balance. The employee is occasionally required to stand, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works in an office space provided in either an administrative office environment or clinical facility environment. The noise level in either work environments is usually moderate. The employee also performs work in the community, to other social service and governmental agencies, and to locations where individuals experiencing homelessness congregate and live, including locations that are not suitable for human habitation. As a social enterprise, we take pride in fostering a supportive and inclusive environment. Whether through stable housing, meaningful employment, or welcoming spaces that celebrate diversity, our work is rooted in compassion and a deep commitment to equity. We believe everyone deserves fair treatment, access, and opportunity regardless of identity, background, or circumstances. We are dedicated to breaking down barriers and advocating for the resources that empower people to meet their goals. This is not just what we do-it's who we are. Salary Description $27.65 - $29.70/ hour
    $27.7-29.7 hourly 4d ago
  • Designated Crisis Responder

    Snohomish County, Wa 4.3company rating

    Case manager job in Everett, WA

    Salary $110,439.00 - $140,951.28 Annually Job Type Full-Time Remote Employment Flexible/Hybrid Job Number 2025-02697 Department Human Services Division Human Services Mental Health Opening Date 11/14/2025 Closing Date Continuous * Description * Benefits * Questions Description Join our Snohomish County Human Services Team! Purpose: Snohomish County Human Services is seeking an individual to join our dynamic crisis team. It is our mission to provide excellent behavioral health crisis services to all citizens in Snohomish County, including involuntary behavioral health treatment if needed. We strive to provide the most appropriate services in a timely manner, consider all less restrictive and safe options, and see ourselves as advocates while protecting the safety of the community and the individual we are evaluating. * Hours of work may vary based on team/staffing needs. We anticipate shift hours starting around 3pm-3:30am and on a regular monthly schedule. * About You: You have a deep desire to help people on a very difficult day in their life. You enjoy new challenges and never knowing what your workday brings. You enjoy working independently on a supportive team and don't need an 8-5 schedule. You are interested in the law and in safeguarding individual rights while assuring the safety of the community and the individual you are working with. Position Purpose: Evaluate individuals of all ages who are experiencing a behavioral health crisis and determine what services meet their needs. Arrange for voluntary and involuntary hospitalization as needed. To Be Considered: Applicants must electronically submit an application through Snohomish County's NeoGov site by 11:50 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of the posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at ************. About Human Services: Human Service Department mission is to help all person meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful lob, but a life-long career at Snohomish County. Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County. Please reach out to Joeann Turck at ******************* with any questions regarding this job posting. BASIC FUNCTION To conduct investigations for involuntary mental health and substance use treatment under RCW 71.05 and RCW 71.34. Job Duties STATEMENT OF ESSENTIAL JOB DUTIES * Conducts investigations and evaluations of individuals for involuntary commitment and detains individuals when legal criteria are met and commitment is appropriate. * Assesses behavioral health emergencies and provides crisis intervention for individuals experiencing a behavioral health crisis in the community. * Works collaboratively with behavioral health agencies, psychiatrists, emergency departments, inpatient units, residential facilities and other referral sources to assure the best outcome for each individual in need of behavioral health services. * Coordinates and facilitates arrangements necessary for the holding of probable cause hearings for patients hospitalized in our county in need of continued involuntary treatment; provides court testimony concerning patient's need for further involuntary treatment. * Performs ongoing community regarding involuntary treatment. * Contacts appropriate hospitals for admissions, provides screening information and arranges for transport as needed. * Participates in the ITA Court process and provides relevant information to prosecuting attorneys and others authorized through the judicial process. * Maintains necessary records and files as well as statistical information on all program activities. * Performs related duties as required. Minimum Qualifications A master's degree in social work, clinical psychology, psychiatric nursing or related field; PLUS, two (2) years of experience in the direct treatment of mentally ill clients; OR, any equivalent combination of training and/or experience which provides the required knowledge and abilities. PLUS, a valid and current license as a Licensed Mental Health Counselor, Licensed Social Worker or Licensed Marriage and Family Therapist. Must pass job related tests. SPECIAL REQUIREMENTS A valid State of Washington Driver's License is required for employment. ADDITIONAL REQUIREMENT Due to a potential conflict of interest any secondary employment within the behavioral health field needs to be approved by the employer. Additional Information KNOWLEDGE AND ABILITIES Knowledge of: * abnormal human behavior, symptomatology and treatment modalities of behavioral disorders * counseling techniques and methods * available community resources * legal parameters and procedures concerning commitments Ability to: * respond effectively in crisis situations * relate to severely disturbed and/or difficult persons in order to determine appropriate behavioral health services * gather and analyze pertinent data * establish and maintain effective working relationships with staff of state and local hospitals, staff and officials of community organizations, associates and the general public * diagnose behavioral disorders and determine need for mental health or substance use disorder services * maintain detailed records and prepare clear, concise written reports * maintain confidentiality and work within HIPAA parameters SUPERVISION Employees report to the Involuntary Treatment Supervisor or other administrative superior as assigned. Employees work independently on specific assignments which are completed in accordance with established guidelines, practices and regulations. Work is reviewed through meetings, status reports and results obtained. WORKING CONDITIONS The majority of the work involves site visits to residences, hospitals, mental health agencies and detention facilities. Some work is performed in the usual office environment. The employee may be required to work evenings, weekends and holidays to provide 24 hour a day, 7 day coverage. Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week. Visit ********************************** to learn more about the following benefits. County Benefits * Medical Insurance * Vision Insurance * Dental Insurance * Retirement * Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance * Long Term Disability (LTD) * Commuting Benefits * Employee Assistance Program (EAP) * Partners for Health Employee Wellness Program * Leave & Holidays Voluntary Benefits * Deferred Compensation 457(b) * Supplemental Group Term Life Insurance * Additional Accidental Death and Dismemberment Insurance (AD&D) * Flexible Spending Accounts (FSA) * Supplemental Individual Insurance Policies Healthcare Premiums * Regular full-time employees: If you work 35 or more hours per week, you will pay these monthly premiums for medical insurance. The County pays the monthly premiums for vision, dental, and basic life insurance. * Regular part-time employees: If you work between 20 and 34 hours per week, you will pay pro-rated monthly premiums for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned. Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's ACA Employer Shared Responsibility Guide to learn more. 01 Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process, A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application/work history and by your references? * Yes * No 02 Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision? * Yes * No 03 What is your highest degree obtained in Social Work, Clinical Psychology, Psychiatric Nursing or a related field? * None * Associate degree * Bachelor's degree * Master's degree 04 If your degree is in a related field, what field is in in? If it is not in a related field, enter N/A. 05 How many years of experience do you have working with Mental Behavioral Health and/or as a Crisis Responder? * None to less than a year * One year to less than two years * Two to four years * Four to less than six years * Six to less than eight years * Eight or more years 06 This position requires that you have a current Mental Health Counselor License, Social Worker Independent Clinical License, or a Marriage and Family therapist License in Washington (pending licenses and/or affiliate/ associate licenses do not meet this requirement). Do you have the required Mental Health Counselor License, Social Worker Independent Clinical License, or a Marriage and Family Therapist License in Washington State? * Yes * No 07 If you answered "yes" to the above question, you MUST include a copy of your current license as an attachment to your application packet. Failure to do so will disqualify your application from further review. Did you attach a copy of your license to your application packet? * Yes * No Required Question
    $110.4k-141k yearly Easy Apply 29d ago
  • Case Management Assistant - Center for Behavioral Health and Learning

    University of Washington 4.4company rating

    Case manager job in Seattle, WA

    **The UW Medical Center-Northwest Social Work Department** has an outstanding opportunity for a **Case Management Assistant within the Center for Behavioral Health and Learning.** **WORK SCHEDULE** + Full-Time / 40 hours per week + Day Shifts HIGHLIGHTS** + Partner with Social Workers (SW), Nurse Care Coordinators (NCCs), patients, their families and the health care team to address patients' progression of care + Assist the SW and NCC team in the coordination of the discharge planning process for patients **PRIMARY JOB RESPONSIBILITIES** + Facilitate the placement of patients in long term care facilities based on data obtained from clinical staff. Assist the SW/NCC in arranging for home care needs, such as referrals to home health, hospice, in-home services or procurement of home Wound VAC. + Assist with safe transition of patient to home or other facilities, including locating outpatient non-institutional settings (respite, shelter, housing, etc.) + Assist the patient/family with emergency needs for resources such as emergency funds, food vouchers, and transportation subsidies. + Accept and act on referrals from SW/NCCs in a timely manner, keeping the SW/NCC informed of progress on the case, documenting in the EMR per department standards, and ensuring that handoffs to all parties are clear and timely. + Assist the SW/NCCs in identifying, researching, explaining and arranging resources for families. Resources include, but are not limited to, transportation, housing, financial assistance, and safety net programs. + Under the direction of the SW/NCC, prepare letters and documents to assist families in obtaining benefits. Copy/fax/mail documents as required. Perform other clerical duties as required. + Provide notary public services to patients and staff. Strong candidates will have a minimum 3 years healthcare support services experience. Excellent written and verbal communication skills are a must, as well as the ability to organize and prioritize work and handle a fluctuating workload. The person hired into this position must be able to work cooperatively with staff, physicians, patients, families and the community. **REQUIRED POSITION QUALIFICATIONS** Bachelor of Social Work or a Bachelor's Degree in the behavioral sciences AND two years experience in the social work field. OR an Associate of Arts Degree in the behavioral sciences AND four years of work experience in the social work field Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. **ABOUT UW MEDICAL CENTER-NORTHWEST** UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion. Teamwork. Community. Opportunity. **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $29.67 hourly **Pay Range Maximum:** $43.16 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU 1199NW UWMC Northwest Service and Maintenance **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $29.7-43.2 hourly 55d ago
  • Medical Case Manager

    People of Color Against AIDS Network

    Case manager job in Seattle, WA

    VOCA Case Manager (CM) Department: Victims Services Department Employment Classification: Full Time-Time (40 Hours Week) Location: Seattle Office Supervisor: Olivette Foster POSITION SUMMARY: The statements in the job description are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned. The VOCA Case Management Program provides holistic case management services to promote safety, self-sufficiency and resiliency for persons in CT who have suffered, directly or indirectly, a physical, emotional, or personal loss as a result of a criminal act. Our VOCA Case Management Program offers assistance with services, resources, and support for all to cross over from victim to survivor. Our focus is to improve victim's quality of life and further enhance their ability to move forward with their lives. The primary goal of our case management team is to connect individuals with services, including medical, educational, mental health, housing, employment, and other services, to give them all the supports and resources needed to successfully move forward and heal. RESPONSIBILITIES: REPORTS TO: The VOCA CM reports to the VOCA Program Manager. TERM: One term equal to one year. EDUCATION AND/OR EXPERIENCE: Bachelor's Degree (preferred) in community health or social services and one year of experience in case management/community health advocacy, victim's advocacy, and an associate degree with three years of relevant case management and community advocacy experience. Bilingual (English and Spanish) preferred Must have a valid Washington State driver's License Excellent written and oral communications skills including public speaking and written reporting; workshop facilitation experience is a plus. Experience in building coalitions and partnerships A problem solver and self-starter who demonstrates the ability to think fast on his/her feet; a team player; able to multi-task; attentive to detail. Familiarity with non-profit training or social service organizations. Strong computer skills including experience with MS Office applications, using the Internet and database management. QUALIFICATIONS: A BS or Masters-level degree in health-related fields such as public health and 2 years of experience in HIV services or management. Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base. Strong critical thinking and analytical skills. Experience with information technology, electronic health records, medical records, culturally diverse populations and care of underserved populations. Experience with database maintenance and reporting. Knowledge of the local health care environment and facility in forming community partnerships. Motivated by change dynamics; high-level ability to manage change. Able to evaluate the implementation of the program guidelines on a continuing basis, plan for and implement change in an organized and efficient way. Proficiency in Spanish a plus. REQUIREMENTS AND PHYSICAL DEMANDS: Must have a valid Washington State Driver's License Professional attire required. Required to sit or stand for long periods of time* While performing the duties of this job, the employee is frequently exposed to a variety of weather conditions. SCHEDULE: Monday through Friday: 9:00 am - 6:30 pm Flexible schedule - May be required to work weekends Ability to travel as needed (in-town and out-of-town trainings and conferences)
    $37k-57k yearly est. Auto-Apply 60d+ ago
  • Medical Case Manager - Workers' Compensation

    Forzacare

    Case manager job in Seattle, WA

    ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
    $37k-57k yearly est. 6d ago
  • Outreach Case Manager - STAR Center

    DESC 4.3company rating

    Case manager job in Seattle, WA

    Days Off: Thursday, Friday Shift: Day (10:00am - 6:30pm) Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: The STAR Center is 24-hour 7 days a week shelter with a multi-disciplinary team that provides assertive engagement, intensive services and temporary shelter to people experiencing homelessness. The Outreach Case Manager provides outreach, engagement, and ongoing services to clients outside of the STAR Center. This position supports the case management team and the Neighborhood Coordinator in assisting individuals with obtaining temporary shelter through assertive engagement with those experiencing homelessness in the immediate vicinity of the shelter. This position also supports clients within the shelter as needed. This position requires a high degree of coordination and collaboration with other DESC programs as well as outside agencies to ensure successful transition of ongoing care for shelter guests. MAJOR DUTIES AND RESPONSIBILITIES: Outreach & Engagement Participate as a member of a multi-disciplinary team of a neighborhood coordinator, case managers, service coordinators, clinical staff, and peer support to provide a variety of services focused on accessing emergency services and stabilizing clients inside and outside the center. Be a welcoming presence and actively patrol both the interior and exterior of the STAR Center, assertively and positively engaging clients and individuals congregating outside the building to build relationships, discouraging loitering, and providing resources (as appropriate). Provide outreach and assertive engagement services to individuals experiencing homelessness or crisis in the immediate vicinity of the STAR Center. Assist in training clinic staff on de-escalation skills and leading crisis response drills. Intervene in crises and emergencies (medical, behavioral health, interpersonal) inside and in the immediate vicinity outside the building. Participate in both verbal and hands-on de-escalation in emergent situations and initiate action as required, including communicating with emergency response systems and facilitating a higher level of care. Help ensure cleanliness of lobby area and other common spaces within the building. Become certified in enhanced behavioral de-escalation training and maintain annual re-certification. Develop and maintain strong collaborative relationships with DESC staff and other service and resource organizations to ensure full continuity of care for clients. Participate in educating staff and guests regarding community resources for homeless clients with mental illness/co-occurring disorders. Provide survival resources, hygiene products, and harm reduction supplies to meet basic needs and build rapport, as appropriate. Maintain a clean and healthy environment inside and in the immediate vicinity outside the building. Support clients with achieving and maintaining healthy living conditions in the shelter. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their shelter rooms with tools and skills to maintain their rooms, coordinating with other shelter staff, participating in cleaning out clients' rooms, and documenting barriers to maintaining healthy living conditions. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Current Washington Department of Health minimum credential as an Agency Affiliated Counselor or ability to obtain the credential upon hire. Relevant bachelor's degree in social work, psychology, or related behavioral science, OR A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties *Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year Ability to drive an agency or personal vehicle to conduct agency related business, including a current Washington State driver's license and insurable driving record. Experience working with people experiencing homelessness, mentally illness, or substance using disorder. Interest or experience in working with participants who are difficult to engage and refer to traditional programs. Firm commitment to being part of innovative work in harm reduction and low barrier shelter provision. Willingness to be flexible and work cooperatively with coworkers to accomplish all responsibilities of the team. Ability to work flexible hours as required by program and staffing needs. Ability to handle sensitive information with a high degree of professionalism. Ability to communicate and work effectively with staff from various backgrounds. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health. Knowledge of de-escalation skills, crisis intervention & stabilization. Bi-cultural background/experience. Bi-lingual English/Spanish. Strong knowledge of relevant community resources and methods for accessing them. Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $37.78 - $41.72 per hour
    $37.8-41.7 hourly 9d ago
  • Case Manager II - Mental Health 262

    Main Template

    Case manager job in Tacoma, WA

    What You Will Do to Change Lives Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Shifts Available: Full Time; Monday-Friday 8:00am-4:30pm Expected starting wage range is $18.69 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience; or Bachelor's degree in Social Services Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to drive clients to appointments and groups, etc. Willingness to use the company vehicle to drive clients to appointments and groups, etc. Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare's Community Alternatives Team (T-CAT) provides the following outreach services in Pierce County: The Diversion Service works in partnership with Community Hospital Emergency Departments and Pierce Co. Mobile Crisis Team to assess risk and provide additional support to individuals who can safely avoid a psychiatric hospitalization with appropriate support and resource referrals. The Transition Service serves individuals who are working towards discharge from an E&T or other housing setting and who could use additional support in successfully sustaining their transition to outpatient services (i.e. interim prescribing support; connecting with outpatient mental health services; seeking housing, employment or education opportunities; connecting with others in social settings, and other supportive services). The Transition Service also receives referrals from many other community stakeholders to address an individual's emerging needs in the community such that a return to an acute hospital setting can be prevented wherever safely possible. EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
    $18.7-22.5 hourly 5d ago
  • Crisis Intervention Specialist (Swing)

    Crisis Connections 3.5company rating

    Case manager job in Seattle, WA

    Title: Crisis Intervention Specialist Type: Full-Time Day and Swing shifts Payrate: $27.06/hr Union Representation: Represented by OPEIU The Crisis Intervention Specialist (CIS) provides assistance to the trained Phone Workers and Call Screeners on the Regional Crisis Line. The CIS assists Phone workers in assessing, developing, and implementing, and resolving emergent and non-emergent calls. Crisis Intervention Specialists will work collaboratively with Screeners to assess the most appropriate resource for callers to be directed to when needed. The CIS provides feedback on adherence to our clinical model and debriefing and emotional support for volunteers following calls that are emotional or difficult. The CIS takes phone calls from crisis and professional lines as instructed by the Crisis Services Clinician. The CIS completes Case Reviews and accurately and timely reviews log-sheets and screening guides. The CIS participates in program meetings and attends training and in-services. KNOWLEDGE AND ABILITIES: Proven track record of cultivating and nurturing productive professional relationships across diverse stakeholders, fostering collaboration, and achieving organizational objectives. Demonstrated capability in collaborating seamlessly within interdisciplinary teams comprising clinical personnel and volunteers, leveraging collective expertise to deliver high-quality outcomes. Established proficiency in thriving within demanding work environments, exhibiting resilience and adaptability to effectively manage and mitigate stressors while maintaining focus on delivering exceptional results. REQUIRED SKILLS AND QUALIFICATIONS: Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience. Alternatively, a combination of education and experience will be considered (Master's degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields Experience as a behavioral health professional, crisis intervention, and contact center experience preferred. Exhibit a comprehensive understanding of the public mental health system, including its policies, resources, and procedures, enabling effective navigation and collaboration within the broader mental health community. Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. JOB DUTIES AND RESPONSIBILITIES: A. Phone Room Support 1. Follows guidance of Crisis Services Clinician regarding priorities in phone room, taking calls, supporting phone workers, and adding needed support as outlined by CSC and supervisors. 2. Facilitates Support for Trained Phone Workers (PWs): a. Guides Phone Workers and Screeners in assessing both emergent and non-emergent calls. b. Supports Phone Workers in devising and executing appropriate interventions for both emergent and non-emergent calls based on our clinical model. c. Aids Phone Workers in resolving issues arising from emergent and non-emergent calls. 3. Ensures adequate monitoring of both emergent and non-emergent calls. 4. Offers Effective Feedback and Debriefing Sessions Following Calls to Phone Workers as needed. 5. Conducts Training on Call Handling Skills, Policies, and Procedures. 6. Contributes to the Evaluation of Phone Workers by Providing Input to the Crisis Services Clinician as requested. 7. Assists Phone Workers in Following Phone Worker Requirements. B. Service Delivery Monitors call queue and responds promptly to meet service and contractual metrics. Demonstrates comprehensive understanding of Mental Health Systems across various counties, including their respective procedures. Displays proficiency in accessing Crisis Connections resources, including: Effective utilization of Electronic Health Record System, Carelogic, and County communication systems such as OpenBeds and ECLS Phone Message Log for coordination with DCRs and Mobile Teams. Competent use of ECLS/PMLS while providing information in ECLS to Hospitals, Crisis Units, First Responders. Utilization of non-computerized information. Exhibits familiarity with phone room protocol and procedures, including: Maintaining accurate clinical logs in adherence to trauma-informed guidelines to ensure nonjudgmental language. Timely and accurate linkage to DCRs, Mobile Crisis Teams, or Afterhours Agencies. Provides thorough consultation to both professionals and non-professionals. Maintains a high standard of professionalism in interactions with PWs, consumers, and professionals. Conducts accurate and timely QA checks of Call logs during logging. Makes effective use of Clinical Supervision. Actively participates in PW training and fulfills other non-phone room responsibilities as assigned. C. Patient Placement Coordination Verify bed availability in the WA Trac database and the County's registry of patients awaiting placement in appropriate psychiatric treatment beds. Establish and maintain communication channels with designated hospitals that have suitable beds for patient placement. Utilize established criteria outlined in the Patient Placement Guidelines decision tree to match patients with available psychiatric beds. Inform hospitals with available beds of potential patients, facilitating the assessment process. Notify hospitals where patients are awaiting placement once a hospital with bed availability has been informed. Record placement outcomes, including completed placements or reasons for unaccepted referrals, in the County database. Exhibit exceptional professional service skills when interacting with all involved parties. D. Professional Development Actively participates in the Performance Excellence Program (PEP) to establish and pursue professional growth goals in the capacity of a CIS. Regularly attend training offered by Crisis Connections to enhance professional development and expertise in the field of Mental Health. Engages in community committees and book clubs facilitated by the DEIB (Diversity, Equity, Inclusion, and Belonging) department to contribute to a culture of diversity and inclusion. Completes ASIST training for suicide prevention, ensuring readiness to provide support and intervention when necessary. E. Quantity and Quality of Work/Work Habits Consistently arrives on time for scheduled shifts and demonstrates reliability by adhering to assigned work hours. Adheres to organizational personnel policies and procedures, ensuring compliance with established guidelines and protocols. Communicates clearly and effectively, both in written and verbal forms, ensuring messages are concise, accurate, and comprehensive. Cultivates genuine relationships by fostering cooperation, addressing conflicts openly and honestly, and embracing constructive feedback. Demonstrates respect for colleagues, volunteers, and clients/customers. Appropriately engages with supervision, seeking guidance and support when needed to enhance job performance and effectiveness. Actively contributes to fostering a positive work environment through collaborative decision-making, fostering team cohesion, and providing encouragement to colleagues and volunteers to achieve excellence. Demonstrates proactive problem-solving skills by identifying issues and offering constructive solutions to address challenges within the work environment. Requirements Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. Technology Requirements: Smart phone with ability to download and use Multi-factor Authentication (MFA) application. For Remote / Hybrid positions · High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. · A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve. Salary Description $27.06/hr
    $27.1 hourly 9d ago
  • Global Subsidiaries Counsel - Americas Leader

    Amazon 4.7company rating

    Case manager job in Seattle, WA

    A leading global e-commerce company is seeking a Corporate Counsel for its Global Subsidiaries Legal team. This role involves supervising legal professionals, leading corporate governance efforts, and managing complex corporate restructuring projects. Candidates should have a Juris Doctor, 5+ years in Corporate Law, and experience with AI tools in their practice. The position offers competitive compensation based on geographic location, and Amazon emphasizes an inclusive work culture. #J-18808-Ljbffr
    $100k-172k yearly est. 1d ago
  • Lead Counsel, Payments and Regulatory

    Rippling

    Case manager job in Seattle, WA

    Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role We are looking for a sharp, forward thinking Lead Counsel, Payments and Regulatory to expand our portfolio of financial products. This is an exciting opportunity to build the legal and payments infrastructure to support our cutting-edge financial product stack. You will work closely with our business and product teams to develop and execute on a wide range of payments-related initiatives, creating a first-in-kind platform that spans numerous industries. You will also help drive the compliance culture at Rippling across our product and operations. The ideal candidate loves working in a fast-paced environment, enjoys the regulatory challenge of innovative payments and banking systems, takes ownership over initiatives, has excellent analytical and communication skills, and fundamentally believes that lawyering need not be boring. What you will do Serve as a trusted legal advisor to the business, including product, engineering, operations, and marketing teams, on our US and global payments and fintech offerings Provide product counseling across the product lifecycle-from ideation and design through launch and scale-covering regulatory analysis, risk assessment, terms and disclosures, marketing, and regulator interactions Navigate complex and evolving global regulatory frameworks to enable compliant product development Help design and scale the legal infrastructure for payments in the US and around the globe Embed legal and compliance into product and business initiatives while enabling speed, innovation, and customer impact Craft and implement pragmatic, efficient, and scalable legal and compliance solutions What you will need 6+ years experience in a payments or fintech legal role (money transmission, lending, banking-as-a-service, or general fintech) at a law firm or in-house legal department Strong understanding of the payments ecosystem and regulatory environment Strong interest in payments and regulatory counseling and experience advising on legal issues in highly regulated industries Experience building trusted relationships and an ability to collaborate with senior stakeholders Strong analytical and problem-solving skills Excellent communicator with the ability to break down complex requirements into easy-to-understand and practical advice Ability to work with multiple deadlines under pressure Entrepreneurial mindset, self-starting, and comfortable working in a highly dynamic and complex global organisational environment JD, LLB, LLM, or equivalent degree or otherwise authorized to practice law Sense of humor Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ************************** Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. #J-18808-Ljbffr
    $79k-173k yearly est. 1d ago
  • Medical Case Manager - Workers' Compensation

    Forzacare

    Case manager job in Seattle, WA

    Job Description ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro
    $37k-57k yearly est. 12d ago
  • Case Manager II - Mental Health 267

    Main Template

    Case manager job in Tukwila, WA

    “They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do to Change Lives Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Shifts Available: Full Time; Shift Hour and Days vary as needed Schedules may vary based on program needs and individual preferences. Typical shifts are as follows: Morning Shifts: Start between 8:00 AM - 9:00 AM and end between 5:00 PM - 6:00 PM, depending on start time and lunch break duration. Afternoon Shifts: One required per week, generally 11:00 AM - 7:30 PM or 8:00 PM, depending on lunch break. Weekends & Rotating Holidays: 9:00 AM - 5:30 PM. Weekend Requirement: Staff are required to work every other weekend. Expected starting wage range is $21.65 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience; or Bachelor's degree in Social Services Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to drive clients to appointments and groups, etc. Willingness to use the company vehicle to drive clients to appointments and groups, etc. Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
    $21.7-22.5 hourly 60d ago
  • Crisis Specialist of 988 GY

    Crisis Connections 3.5company rating

    Case manager job in Seattle, WA

    Job DescriptionDescription: Crisis Specialist of 988 Type: Part-time and full-time shifts available Payrate: $26.01 per hour + $2/hr. GY shift differential. Union Representation: OPEIU Representation Call Team, GY Schedules: Thurs-Mon (.8 FTE) 12:00 am-8:00 am Tues-Sat (1 FTE) 12:00 am-8:00 am Candidates must be located in WA state to be considered. PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The 988 Crisis Specialist is responsible for providing high quality comprehensive crisis intervention and emotional support to individuals experiencing emotional distress and mental health crisis who contact 988 Suicide & Crisis Lifeline via phone, online chat, and/or SMS text. We are looking for empathetic, and motivated candidates who want to help others, as part of a growing team. Ideal candidates possess the ability to respond to crisis contacts via phone, chat, or text to assess suicide risks, safety plan, and identify appropriate community linkages for individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer and spelling skills, a proven ability to communicate effectively through verbal or written communication, and multi-task in a high stress environment. We need you to have passion for helping others and experience in the areas of suicide prevention, mental health, crisis de-escalation, and addiction. QUALIFICATIONS AND EXPERIENCE NEEDED: Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience. Alternatively, a combination of education and experience will be considered (Master's degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields Experience as a behavioral health professional, crisis intervention, and contact center experience preferred. Knowledge of King County Public Mental Health System. Excellent communication and problem-solving skills, including ability to respond to callers with patience, objectivity, and nonjudgmental attitude. Demonstrated ability to problem solve. Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and paraprofessionals Evidence of technical proficiency and ability to work effectively in a fast-paced environment. Excellent verbal, written, and technical skills including the ability to work in multiple software platforms concurrently. Skilled in web-based computer environment, database navigation, and multiple platforms for clinical contact and documentation. Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost. JOB DUTIES AND RESPONSIBILITIES 988 SUICIDE AND CRISIS LIFELINE CONTACT SUPPORT 1. Knowledgeable of organization and 988 Suicide and Crisis Lifeline required protocols and procedures. 2. Respond to 988 Suicide and Crisis Lifeline telephonic, online chat, or SMS texts to provide emotional support, risk assessment, crisis intervention, and support referrals to contacts in a consistent and non-judgmental manner. 3. Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 988 contacts. 4. Provide 988 contacts with risk reduction and safety/action planning. 5. Sets appropriate limits with difficult 988 contacts. 6. Exhibits patience and responds to difficult 988 contacts with sensitivity. 7. Smoothly integrates supervisory direction into 988 contacts. 8. Alerts shift clinicians immediately to contact content involving possible danger to the identified client or to other people. (Including suicide, homicide, child/elderly abuse, and other violent threats or ideation.) 9. Alerts shift clinicians when identified contact presents indications of possible men tal disorder. 10. Make every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible. 11. Triage 988 contacts for referral to appropriate crisis response system partners for higher level of intervention as needed. 12. Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing communication modality. 13. Provide detailed and thorough documentation for all 988 crisis contacts. 14. Adheres to confidentiality policy. 15. Maintain confidentiality of all 988 contact users, crisis center location, Crisis Center staff, and 988 Suicide and Crisis Lifeline Policy and Procedures. 16. Adhere consistently to contact management guidelines and all organization policies and procedures. 17. Must complete new hire orientation and all required training within 30 days of hire. SERVICE DELIVERY 1. Skillfully uses technology and online directories to access resources. 2. Assists 988 contacts, when necessary, by providing and utilizing resources; provide advocacy with clinical guidance when appropriate. 3. Responsible for maintaining contact volume responses in accordance with 988 Suicide and Crisis Lifeline contractual metrics. 988 CALL DOCUMENTATION 1. Performs thorough and accurate collection of 988 contact demographic information. 2. Appropriately codes 988 contact's concerns, summation of interaction, and disposition, including referral information, in the electronic health record. 3. Properly uses all other forms and on-shift resources correctly. PROFESSIONAL DEVELOPMENT Participates in program and organization staff meetings. Attends training and organization in-services as required by Vibrant/988 Suicide & Crisis Lifeline recommendations. KEY PERFORMANCE INDICATORS 1. Vibrant/988 Suicide and Crisis Lifeline Program Standards a. Call Abandonment rate 5% or less. b. Call Answer Rate within 20 seconds. 2. All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics. 3. 988 Crisis Specialists will maintain an available rate >85% during scheduled shift. QUALITY AND QUANTITY OF WORK HABITS 1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed. 2. Follows personnel policies and procedures. 3. Written and verbal communication is clear, concise, accurate and thorough. 4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers and customers/clients. 5. Must be able to sit and stay focused while navigating technical platforms and virtual conversations for extended periods of time. 6. Makes appropriate use of supervisor and clinicians. 7. Promotes a healthy work environment and contributes to a positive and progressive program culture by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff to outstanding performance. 8. Suggests solutions to identified problems and approaches decision-making and problem-solving opportunities in a proactive and inclusive way. 9. Attends virtually and in-person to complete all training as assigned. 10. Attends all staff meetings as assigned. 11. All other duties as assigned. Requirements: Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request. Technology Requirement: Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application. For Remote / Hybrid positions High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. Excellent medical, dental, and vision coverage Annual wage increases Generous Paid Time Off & 12 Paid Holidays Discount on ORCA transit pass Free Parking & Flexible Schedules Growth opportunities Self-care tools & weekly check ins with your supervisor Voluntary Benefits Short-term and long-term disability Flexible Spending Accounts (FSA) 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.
    $26 hourly 2d ago

Learn more about case manager jobs

How much does a case manager earn in Mercer Island, WA?

The average case manager in Mercer Island, WA earns between $27,000 and $65,000 annually. This compares to the national average case manager range of $30,000 to $61,000.

Average case manager salary in Mercer Island, WA

$42,000

What are the biggest employers of Case Managers in Mercer Island, WA?

The biggest employers of Case Managers in Mercer Island, WA are:
  1. Friends of Youth
  2. Low Income Housing Institute
  3. Ymca Of Greater Seattle
  4. Evergreen Treatment Services
  5. DESC
  6. Evergreen Recovery Centers
  7. Amergis
  8. Brightspring Health Services
  9. Ccsww
  10. Carebridge
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