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The differences between claims resolution specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims resolution specialist and a client service specialist. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $38,432 average annual salary of a claims resolution specialist.
The top three skills for a claims resolution specialist include patients, medical terminology and insurance claims. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.
| Claims Resolution Specialist | Client Service Specialist | |
| Yearly salary | $38,432 | $40,043 |
| Hourly rate | $18.48 | $19.25 |
| Growth rate | -4% | -4% |
| Number of jobs | 55,413 | 225,591 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 61% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Claims resolution specialists are in charge of outstanding claims follow-ups, submitting appeals, and corresponding to work claims. To be good at this job, they find different techniques to resolve outstanding patient claims. When performing their duties, these specialists make sure that they work with professionalism and high detail quality. They should be comfortable with navigating computerized claims and various platforms while assisting their clients over the phone. These types of specialists also always maintain the confidentiality of their members' data.
A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.
Claims resolution specialists and client service specialists have different pay scales, as shown below.
| Claims Resolution Specialist | Client Service Specialist | |
| Average salary | $38,432 | $40,043 |
| Salary range | Between $30,000 And $47,000 | Between $26,000 And $61,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Moody's |
| Best paying industry | - | Finance |
There are a few differences between a claims resolution specialist and a client service specialist in terms of educational background:
| Claims Resolution Specialist | Client Service Specialist | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between claims resolution specialists' and client service specialists' demographics:
| Claims Resolution Specialist | Client Service Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 26.0% Female, 74.0% | Male, 29.5% Female, 70.5% |
| Race ratio | Black or African American, 11.4% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.2% White, 56.0% American Indian and Alaska Native, 0.6% | Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |