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The differences between claims resolution specialists and resolution specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims resolution specialist and a resolution specialist. Additionally, a resolution specialist has an average salary of $38,984, which is higher than the $38,432 average annual salary of a claims resolution specialist.
The top three skills for a claims resolution specialist include patients, medical terminology and insurance claims. The most important skills for a resolution specialist are patients, phone calls, and appeals.
| Claims Resolution Specialist | Resolution Specialist | |
| Yearly salary | $38,432 | $38,984 |
| Hourly rate | $18.48 | $18.74 |
| Growth rate | -4% | -4% |
| Number of jobs | 55,413 | 152,590 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 45% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Claims resolution specialists are in charge of outstanding claims follow-ups, submitting appeals, and corresponding to work claims. To be good at this job, they find different techniques to resolve outstanding patient claims. When performing their duties, these specialists make sure that they work with professionalism and high detail quality. They should be comfortable with navigating computerized claims and various platforms while assisting their clients over the phone. These types of specialists also always maintain the confidentiality of their members' data.
A Resolution Specialist is responsible for investigating claims and analyzing supporting documents to resolve complaints. Resolution Specialists may work for clients' disputes or employee relations, requiring them to have extensive knowledge of labor laws and regulatory policies. They conduct cross-examinations, administer negotiations, and discuss processes with the clients for high-level violations. A Resolution Specialist must have excellent communication and organizational skills, especially in representing the client and the company and coming up with the resolution that would work for both's best interests.
Claims resolution specialists and resolution specialists have different pay scales, as shown below.
| Claims Resolution Specialist | Resolution Specialist | |
| Average salary | $38,432 | $38,984 |
| Salary range | Between $30,000 And $47,000 | Between $26,000 And $57,000 |
| Highest paying City | - | Ewing, NJ |
| Highest paying state | - | Connecticut |
| Best paying company | - | IBM |
| Best paying industry | - | Finance |
There are a few differences between a claims resolution specialist and a resolution specialist in terms of educational background:
| Claims Resolution Specialist | Resolution Specialist | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between claims resolution specialists' and resolution specialists' demographics:
| Claims Resolution Specialist | Resolution Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 26.0% Female, 74.0% | Male, 36.8% Female, 63.2% |
| Race ratio | Black or African American, 11.4% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.2% White, 56.0% American Indian and Alaska Native, 0.6% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |